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AHG 2011 Roles and Responsibilities by shitingting


									                                                            Kara Zirkle, IT

                                                            Liz Miller, Accessible
                                                            Media Coordinator

Roles and Responsibilities:
How can you be responsible for
Kara Zirkle and Liz Miller, George Mason University - Assistive Technology Initiative (ATI)
     A Collaborative Project…

                              Office of

                                                    Equity Office

                              ATI                         Information
mental Health                                             Technology
  & Safety                                                    Unit

                   Kellar                  University
                  Institute                Libraries
                             ATI Services…

  Informal    Provision of     Assistive    Technical       Section
  Assistive   Accessible      Technology   Assistance      508/Web
 Technology      Text            Labs      for ITU and   Accessibility
Assessments    Services                      Library     Training and
                                            personnel      Support
                                              on AT-
        Events Change,
                  People Transition

 The issue is not so much “change” as it is
 To be a positive force, change must involve
 Understanding the human side of change
  is vital
 The process is more about helping people
  move and grow than altering events
                 W. Bridges (1993, 2003); B. Ehren (2005)

       Things to consider throughout the
       presentation based upon your role ..

 Legal Rights & Responsibilities
  Considerations in Transition . . .
 Strategic Planning
 Training
 Campus Resources
 Advocacy and Support
 Technology and Universal Design
                      Rehabilitation Act
Law           Applies to                 Mandates

Section 504   Federal, State and Local   No otherwise qualified individual with a disability
              government, Educational    shall, solely by reason of his/ her disability, be
              agencies, Companies        excluded from the participation in, be denied the
              (Corporate – Private),     benefits of, or be subjected to discrimination under
              any facility receiving     any program or activity of a public entity.
              Federal funds
Section 508   Federal entities and       Requires that any electronic and information
              States that have adopted   technology (EIT) procured, developed, used or
              similar regulations        maintained by Federal agencies must be accessible
                                         to employees and members of the public with
                                         disabilities, unless an undue burden would be
                                         imposed on the agency. Section 508 was enacted
                                         to: 1) eliminate barriers in information technology,
                                         2) make available new opportunities for people with
                                         disabilities, and 3) encourage development of
                                         technologies that will help achieve these goals.
           What is included in
           Section 508?
…. Electronic and Information Technology
   1194.21 Software Applications and Operating

   1194.22 Web-Based Intranet and Internet
    Information and Applications

   1194.23 Telecommunications Products (If it is a
    Voice Over Internet Protocol (VOIP) or software
    then it may also include 1194.21 and/or 1194.22)

   1194.24 Video and Multimedia Products (If
    implemented on the web will also require 1194.22)
             508 Continued …..
 1194.25 Self Contained and Closed Products (Ex:
Copiers, Fax and Kiosks)

 1194.26 Desktop and Portable Computers

 1194.31 Functional Performance Criteria (Must be
accessible with assistive technology)

 1194.41 Information, Documentation and Support
(Must also be accessible)

             **Section 508 only applies to
     visual, hearing and mobility impairments**
           What could I be
           responsible for?
• Websites
•It depends on the Author/Developer
  Online Documents
• Videos (both online and played in class)
• Telecommunication
• Applications (used in the classroom
setting, taught and/or purchased
•Printers (Pay for Print), Kiosks
•IT web and application development
               Things to ask yourself or know
               about your University or College …

1.    Does the University or Agency fall under
                           What happens
      Section 508 or W3C regulations? (Someif the
      states are beginning to
     author/developer adopt similar to the
      regulations to the federal
                                 isGovernment. See
      where you stand:                  University?
2.    Is there mention of accessibility in the
      contract/RFP or service? (NOTE: The state
      does not have to have regulations adopted in
      order for accessibility language to be
                How Mason is involved
Virginia has state-specific laws governing
the accessibility of government created and
procured technology (Code of Virginia § 2.2-
2012 "Procurement of Information
Technology", Code of Virginia § 2.2-3500
"Information Technology Access Act", Code
of Virginia § 51.5-1 "Virginians with
Disabilities Act"). These have been put into
state-wide standards for Universities and
agencies, which can be found on the VITA
                               Mason Policy Examples
 We've added web accessibility/Section 508 into the
  Architecture Standards Committee: which drafted Policy
  1307, where any technology or development of
  technology over the cost of $2K is supposed to be
  submitted for review by the board.
 The University Information Technology Accessibility
  Policy 1308 is specific to web accessibility.
 Recently – by working with the Web Team we have
  also drafted policy that will later include any
  technology or development of technology below the
  cost of $2K to be submitted for review by the team in
  which accessibility is included.
   To view Policies please visit:
              If the state has not yet adopted
              accessibility regulations, it does not
              mean you’re off the hook!

    Rather the accommodations need to be worked out with the
    Does the University or agency fall
     Office of Disability Services or American with Disabilities Act
         under Section 508 or W3C
     For example: If an individual with a disability is required to use
     an inaccessible technology in order to complete desired work,
     an accommodation must be made.
    This could be anything from a visually impaired students using
     an inaccessible software for Distant Education classes, to an IT
     class learning how to use wikis and requiring students to use 1
     of 3, none of which are accessible rather than allowing the
     student to choose an accessible version of their choice.
    All rules and regulations from Section 504 now apply.

    A PERFECT example: National Federation of the Blind files
     Complaint against Penn State, November 2010 resolved Oct.
              Things to think about if the state has adopted
              accessibility regulations ………….

   When were the regulations put in place? (Is there a
     Does the University or agency fall
    timeline for accessibility changes to be made?)
   When were products purchased before or after
           under Section 508 or W3C
    regulations were in place and what can you do about it?
                         regulations?
    Do you know about resources available on your campus
    or if other offices/departments are working towards
   What additional rights do the students have if technology
    isn’t accessible?
   Is there contract language in place stating that the
    developer/vendor must meet standards and regulations?
   Is there policy stating new standards and regulations are
    in place and must be met? If so, were they referenced?
              What do you do if you’re looking to
              purchase or use a 3rd party application or

 Review the contract – is there any mention of
 Try contacting the company and asking if they know what
  accessibility and compliance standards are. (Voluntary
  Product Accessibility Template - VPAT)
 Example statement: “If you work with us now to make the
  necessary changes, it will help beat competition later
  because standards are met.”
 Work with other Universities, Agencies or like companies
  and form user groups to keep a list of problems and
  contact the vendor as a group. Power in Numbers!
 Are you or your college a member of EduCause? If so
  join the ITACCESS Group:
           Internal Responsibility

 Teaching Faculty and Staff
Now to internal responsibility
 Administration Offices
 IT Professionals
    Managers
    Developers
 Procurement/Purchasing
              Administration – It is easier when
              it starts from the top down
   President’s Office
   Provost’s Office
   Senior Vice President’s Office
   Deans and Directors
   President’s Council
   Admissions and Registrars
   Human Resources and Payroll
   University Relations/Policy
   Fiscal Services

EVERYONE is involved and ANYONE can be effected!
            Most common barriers:

   University wide Applications
   HR paperwork and application
   Admissions applications and paperwork
   Procurement/Contract language
   Overall Higher Administration Support
   Department/Organizational Websites
Roles and Responsibilities: How are you involved with accessibility?

                               Do you use a Learning Management
                                         System (LMS)?

                               Do you design or post documents of
                                       videos on the web?
                                  Do you use technology for your
                                       class assignments?
                                Are you the author of a book used
                                             in class?

                                Do you use visuals in the classroom
                                that give important info pertaining
                                            to the class?

                                    Do you use webinars, other
                                 classroom capture or conference
Roles and Responsibilities: How are you involved with accessibility?
If you answered “Yes” to any of these
      questions, you may be …..
•   Posting,
•   Distributing,
•   Creating/Developing,
•   Using,
•   Maintaining ……

Inaccessible material!!
Roles and Responsibilities: How are you involved with accessibility?
If you answered “No” to any of these
    questions, you may be allowing
    inaccessible products to be …..
•   Purchased,
•   Developed,
•   Maintained,
•   Used ……

By individuals with disabilities
Web Accessibility
                 Examples of design requirements for
                 people with different kinds of disabilities

 Visual:
    described graphics or video;

    well marked-up tables or frames;

    keyboard support, screen reader compatibility;

 Hearing:
    captioning for audio, supplemental illustration;

 Physical, Speech:
    keyboard or single-switch support;

    alternatives for speech input on voice portals;

 Cognitive, Neurological:
    consistent navigation, tab order, appropriate language level;

    illustration; no flickering or strobing designs.
                 Impacts of the web
                       on accessibility
 The Web has become a key resource for:
    classroom education, distance learning,
        Impacts of the Web on Disabilities
    job searching, workplace interaction,

    civic participation, government services,

    news, information, commerce, entertainment,

 It is displacing traditional sources of information and
  interaction --
    schools, libraries, print materials, discourse of the

    some of the traditional resources were accessible; some

 An accessible Web means unprecedented access to
  information for people with disabilities.
                How to Ensure Accessibility and

Administration, Purchasing/Procurement, Program
  Managers and IT
       Building the accessibility requirements early into the

       GSA Buy Accessible Wizard

       Section 508/Accessibility Trainings

       Voluntary Product Accessibility Template (VPAT)

       Policy or other documentation providing Accessibility
                 Accessibility Tools
For Faculty/Staff, Developers, Webmasters
and Content Reviewers
•   Illinois Accessible Web Publishing Wizard for Microsoft Office
•   Adobe Professional v. 8.0 or higher
•   NetCentric
     • CommonLook Section 508 Adobe Plug-In
     • PDF Accessibility Wizard (PAW)
•   DeQue – WorldSpace, Ramp and UnDoc
•   HiSoftware – AccMonitor Accessibility Module
•   SSBBartGroup – Accessibility Management Platform
•   CourseAvenue
                Multimedia, Radio and Television
                 Faculty/Staff and Students

       Free Captioning Tools           Cost Captioning Tools
•MAGpie                         •DocSoft
•Subtitle Workshop              •AutomaticSync
•Captionate (For Flash)         •Dragon Naturally Speaking
•World Caption (Mac)            •MovCaptioner (Mac)
•CapScribe (Mac)
•SubTitle Horse
•vSync Bookmarklet
•Easy YouTube Caption Creator
                       Audio Description

•Avoid the need for audio description
where possible, by assuring that all
important information is communicated
visually and audibly.

•Adding more descriptive text into your
monologue helps to not require audio
                       Free Web Accessibility
                         Tools and Validators
• Web Accessibility Toolbar

• WAVE (This also comes as a Firefox Extention)

• Deque WorldSpace

• Functional Accessibility Evaluator (FAE)

• HiSoftware Cynthia Says

• Total Validator

• Paciello Group WAT

• Web Accessibility Inspector
Universal Design
                                  Universal Design –
                                  Everyone Benefits
   Accessible Web design contributes to better design for other users:
   Multi-modality (support for visual, auditory, tactile access) benefits users of:
       mobile phones with small display screens, Web-TV, kiosks.
   Multi-modality increases usability of Web sites in different situations:
       low bandwidth (images are slow to download);
       noisy environments (difficult to hear the audio);
       screen-glare (difficult to see the screen);
       driving (eyes and hands are "busy").
   Redundant text/audio/video can support:
       different learning styles; low literacy levels; second-language access.
   Style sheets can support:
       more efficient page transmission and site maintenance.
   Captioning of audio files supports:
       better machine indexing of content; faster searching of content.
                      Universal Design

              Physical                         Technological
Ramps                                 Ergonomic Mice & Keyboards
Automatic Doors                       Larger Computer Monitors (21” +)
Ergonomic Workstations                Accessible Telephones
Door/Sink Handles                     Accessible Websites
Interior Design                       Transcripts
Accessible ATMs/Vending Machines      Closed Captions
Adjustable Chairs                     Accessible Printers/Copiers
Literature Available in Alternative   Bundled Software
Light Switches                        Accessible Documents, Fillable Forms
                  Universal Design

 Built-in tools – PC & Mac,
  Firefox Browser
 Audio Books & e-Books
 Bundled tools – Premier
  & TextHelp
 Livescribe Pulse Pen
 Inspiration –
 Docsoft
 Web
                                               Built-in tools
 PC                                          Mac
     Keyboard shortcuts                          Keyboard shortcuts
     Magnifier                                   Magnification
     Contrast settings                           Contrast settings
     Narrator                                    VoiceOver
     On screen keyboard                          Mouse Keys, Slow Keys, Sticky
     Mouse keys, filter keys, sticky keys
                                                  Text to speech
     Dictionary, thesaurus, spelling
      /grammar check                              Talking calculator & clock
     Ease of Access Center                       On screen keyboard
     Speech recognition                          Inkwell
     Text size                                   Dictionary, thesaurus, spelling
                                                   /grammar check, word completion
     Touch
                                                  Speech recognition
                          Image from -

Adobe Reader &        Firefox
 Acrobat                  Some accessibility features are
   “Read Out Loud”        dependent on the version of Firefox

                          Free accessibility add-ons
                              Firefox Accessibility Extension
                              Glazoom – magnifier
                              No color
                              N-Abled Web Accessibility Toolbar
                              Page Zoom Buttons

                          Extensions for Firefox:
                              Fire Vox – screen reader
                              MozBraille – screen reader (beta
                               at present, not yet fully accessible
                               – plans to offer Braille, text to
                               speech and magnified output)
                Bundled tools

 TextHelp Read & Write
      PC and Mac versions
      Reading and writing tools
      Helpful for ESL
      MP3 creation
      Voice recognition
      Research tools
      Inspiration-like tool
      DAISY Reader
                                Livescribe Pulse Pen

              Smartpen records and links audio
               to what you write, so you never
               miss a word during lectures or
              Pen can be docked to computer
               and notes downloaded to
               computer (“LiveScribe Desktop”)
              MyScript software converts
               handwritten notes into digital text
              2 GB, 4GB and 8 GB models
                  Paper can now be printed on
                   LaserJet printers
                  Cost: $100 - $200 (2GB-8GB)

Photo taken from
                   Inspiration – Mind Mapping

Image from
            Docsoft – ATI’s
            Captioning Project

 Closed captioning
 Transcription
 Synchronization

   Hearing Impairments – access
   Comprehension, visual learners
   Those who have difficulty with note taking
   ESL

 Working closely with        Best practices for
     University libraries     faculty & instructional
     Distance Education       designers:
     Office of Disability         Pick legal media
      Services                     Pick the most
                                    accessible option first
                                   Provide supporting
                                   Turn on Closed

 Online request system
 Research                          (Vendors for video
     Library & copyright info       description)
     Online searches               Docsoft
 NCH software                           Docsoft:AV
     Prism Video File Converter         Docsoft:TE
     SoundTap Streaming Audio      Proofing &
      Recorder                       troubleshooting
     Debut Video Capture
     Golden Videos
     Flash Lynx Video Download
      Software Professional

 Links to captioned         Issues with Windows
  videos – using a third-     Media, QuickTime,
  party web hosting           Flash servers
  server                         Consistency
                                 Files not able to be
                                  housed in the same
 Folder with asx, smil,          location
  wmv and transcript
                             Still working on
  files - SkyDrive,
                              solution for Macs
  email, flashdrives, or

 Accommodations                  iTunes U
 Pilot project – Summer          Promotional materials
  2011/Fall 2011                   on Mason website,
     Training with 2 graduate     YouTube & Vimeo
      student assistants          Distance Education
     1 Instructional Designer
      for Distance Education      Issues:
     YouTube                         Video Description
     Recordings from our TV          Delivery of projects
                                      Copyrighted materials –
     Other                            especially large files
                                      Timing and clean up
                               Universal Design
                                   is also about

 Learning & Teaching Styles
 Awareness & Attitudes
     Equitable use
     Flexibility in use
     Simple and intuitive
     Perceptible information
     Tolerance for error
     Low physical effort
     Size and space for approach and use
Web and Software Accessibility and other E&IT:
              Assistive Technology Initiative
  Kara Zirkle, IT Accessibility Coordinator, phone:703-993-9815 or

Accessible Media and Alternative Text (electronic, Braille, large print, etc.):
   Liz Miller, Accessible Media Coordinator, phone: 703-993-4372 or

         George Mason University, 4400 University Drive, MSN 6A11,
                Aquia Building, Room 238, Fairfax, VA 22030
      Phone: 703-993-4329 Fax: 703-993-4743 Website:

PowerPoint may be downloaded at:

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