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Diversity

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									   DIVERSITY


Chapter 14 Lecture 1



                       1
              Diversity Defined
   Human diversity
    • Visible
    • Less or invisible
   Diverse structural configurations
   Diverse processes




                                        2
Global Organizations Emphasize
 Inclusive Networks When They
   a) reexamine their norms or traditional ways of
    doing things
   b) seek and value similarities as well as
    differences as sources of competitive
    advantage, and
   c) train people for skills that enhance a sense
    of inclusion

                                                      3
                       Diversity Initiatives
Communications                        Education and Training             Employee Involvement
CEO speeches                          Diversity briefings for managers   Task forces on diversity
Written diversity policy; diversity   Awareness training for everyone    Interest groups for members of
brochures                                                                diverse populations
Second language publications          Diversity skills training          Company time provided for
                                                                         diversity planning
Reports to the public or to           Multicultural team training        Networking groups
shareholders
Press releases                        Sexual harassment training
Career Development                    Performance and Accountability


Mentoring                             Define behaviors that enhance
                                      inclusion
Succession planning for diversity     Monitor and report on diversity
                                      progress
Individual development plans          Link rewards to achieving
                                      diversity objectives
Assign people to diverse jobs over    Develop diversity measures that
a career                              are both qualitative and
                                      quantitative
                                                                                                          4
Networking directories
Approaches to Managing Human
          Diversity
    Discrimination and fairness
    Access and legitimacy
    Learning




                                   5
                                                               Strategic Responses for Managing Diversity and
                                                                           their Implementation
                                                                              Episodic                               Freestanding                                  Systemic




                                                                                                                                                                                            Low
                                                                      1                                         2                                          3
                                                              Deny an assignment to an                 Choose to risk fines or other costs,       Choose geographic locations for the
                                             Reactive




                                                              employee because a client might          rather than engage in equal                business which avoid diversity / where
                                                              object to the employee’s                 employment opportunity practices           the local workforce does not contain
                                                              nationality, race, gender, age, etc.                                                protected classes
Strategic responses for managing diversity




                                                                       4                                        5                                           6




                                                                                                                                                                                                   Pressures for Diversity
                                             Defensive




                                                              In response to a governmental            Regular sexual harassment training         Performance appraisal standards for
                                                              employment audit, provide a              which focuses on how to avoid legal        managers include specific targets /
                                                              workshop for protected groups on         liability                                  quotas for hiring of protected groups
                                                              “how to succeed by adapting to fit
                                                              into the organization”


                                                                        7                                        8                                             9
                                             Accommodati ve




                                                              To increase diversity awareness for      Sponsor an annual event that               To ensure equal pay, program the HR
                                                              managers, bring in a speaker to tell     celebrates a protected group, e.g.,        computerized management system to
                                                              them how to value the diversity of       Special Olympics                           annually review and adjust pay
                                                              their employees                                                                     differentials between non-protected
                                                                                                                                                  and protected groups

                                                                      10                                        11                                          12
                                                              Pilot an employee network                Regularly include vendors, suppliers,      Different business units continually
                                                              conference that engages employees        and customers in the organization’s        share information about their diversity
                                             Proactive




                                                              and their managers in reciprocal         diversity training offerings to increase   successes and failures, then adapt and
                                                              learning activities                      their involvement in and contribution      integrate them into their businesses




                                                                                                                                                                                            High
                                                                                                       to diversity efforts


                                                                   Marginal                                                                                             Strategic
                                                                                                     Executive priorities for managing diversity                                                                             6
             Diverse Structures
   Hierarchical
    • Export office to functional to divisional to hybrids
   Internal horizontal
    • Networks, shamrocks, matrix, virtual
   Interorganizational
    • Joint ventures
    • Strategic alliances


                                                             7
            Diverse Processes
   IT—integration depends on infrastructures that
    vary
   HR—selection, development, and
    compensation in different nations and regions
   Labor practices and conditions
   Social responsibility and ethics initiatives



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