Introduction - Verizon

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Introduction - Verizon Powered By Docstoc
					E 9-1-1 Activation Process
                               Verizon - East




                             August, 2002




October, 2001
  E911 ACTIVATION PROCESS –VERIZON -EAST


Table of Contents
1.0     Introduction ..................................................................................................................... 11
  1.1 E 9-1-1 Provisioning ....................................................................................................... 11
  1.2 Municipality Contacts ..................................................................................................... 11
    1.2.1 Carrier Responsibilities ............................................................................................ 1
    1.2.2 Service Manager Contacts......................................................................................... 2
  1.3 General ............................................................................................................................. 33
    1.3.1 Important Points to Remember ................................................................................. 3
    1.3.2 Localities without E 9-1-1 .......................................................................................... 3
    1.3.3 Certified Carriers......................................................................................................... 3
    1.3.4 9-1-1 Database Entry Requirements ....................................................................... 3
  1.4 Note to Wireless Carriers ............................................................................................ 33
under the title "Wireless E 9-1-1 Guide". ................................................................................... 33
2.0 General Network Information ........................................................................................... 44
  2.1 Introduction ..................................................................................................................... 44
  2.2 9-1-1 Repair ..................................................................................................................... 44
  2.3 Network Information ....................................................................................................... 55
    2.3.1 9-1-1 Tandem Trunking Requirements .................................................................... 5
    2.3.2 Verizon - East – 9-1-1 Tandem Listings (Excluding New Jersey)......................... 5
    2.3.3 PSAP to 9-1-1 Tandem Cross Reference ............................................................... 10
    Androscoggin County ........................................................................................................... 11
    2.3.4 New Jersey 9-1-1 Access Information ................................................................... 34
      2.3.4.1 Getting Started .................................................................................................... 34
      2.3.4.2 Trunking Requirements ..................................................................................... 34
      2.3.4.3 Default Routing ................................................................................................... 34
      2.3.4.4 New Jersey 9-1-1 Tandem Requirements........................................................ 34
        2.3.4.4.1 New Jersey 9-1-1 Tandem Switches. ..................................................... 3434
        2.3.4.4.2 Primary and Backup 9-1-1 Tandems ......................................................3535
  2.4 Provisioning of facilities ............................................................................................3535
    2.4.1 Trunking ..................................................................................................................... 35
    2.4.2 Use of SS7 Signaling ................................................................................................ 36
    2.4.3 Competitive Carrier Requirements for Area Code Overlay ................................. 36
3.0 General Database Requirements ................................................................................. 3636
  3.1 Introduction ................................................................................................................. 3636
  3.2 PS/ALI Process ............................................................................................................ 3737
    3.2.1 Number Portability .................................................................................................... 38
      3.2.1.1 General ................................................................................................................. 38
    3.2.1.2 Verizon - East - Instructions for Porting TN Records in E 9-1-1 Database ... 38
    3.2.3 Number Portability Errors ........................................................................................ 39


October, 2001
 E911 ACTIVATION PROCESS –VERIZON - EAST




July, 2001
 E911 ACTIVATION PROCESS –VERIZON -EAST



1.0 Introduction

    This document is intended for all Carriers providing service in the Verizon - East - footprint.
    This includes the following states: Delaware, Maine, Maryland, Massachusetts, New
    Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia,
    Washington, DC, and West Virginia as defined by the former Bell Atlantic. As used in this
    document, the term Carrier will apply to facilities-based Competitive Local Exchange Carriers
    (CLECs), Wireless Carriers, Independent Telephone Companies and Resellers, collectively.
    This information provided in this document is solely to assist Carriers in the interconnection of
    9-1-1/E-9-1-1service with Verizon. . If conflicts arise between the information contained in this
    document and Tariffs, published state and/or local standards and regulations or
    interconnection agreements, the information/requirements in such documents shall take
    precedent over that contained in this document. By its use, the carrier agrees to release
    Verizon and hold harmless from any claims resulting from information obtained from this
    document.



   1.1 E 9-1-1 Provisioning
      There are two components to provisioning E 9-1-1 they are as follows:

        1. Input of end user name, telephone number and street address into the 9-1-1 database.

        2. Facilities (DSO, DS1, DS3, etc.) from the Carrier's switch to the 9-11 Selective Router.
           All facilities are to be ordered as per normal ASR procedures. All DS0's will be ordered
           showing the carrier's CLLI as the "A" location and the 9-1-1 Selective Router as the "Z"
           location.
        For additional implementation information please refer to the following wb page:
        http://128.11.40.241/east/wholesale/customer_docs/master.htm.


   1.2 Municipality Contacts

       1.2.1 Carrier Responsibilities

             Carrier’s are responsible for notifying the appropriate state agency and/or local
             agency where 9-1-1 service is to be provided. To obtain PSAP contacts, the Carrier
             may contact the Verizon - East Service Manager in the specific area it provides
             service.

             Note: In the state Pennsylvania the carrier can go to the PEMA web site
                   http://sites.state.pa.us/PA_Exec/PEMA/ for PSAP contact information.




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       1.2.2 Service Manager Contacts

             Verizon - East has established Service Managers that will facilitate the Carrier’s 9-1-1
             requests, where necessary, with the appropriate state agency. The Verizon - East
             contacts are as follows:

             State                               Service Manager      Phone Number

             Maryland                            Walt Puller          410-393-4614

             Eastern, Central, and               Haxall Ward          804-772-4076
             Northern Virginia
             Washington, DC

             Western Virginia and                Tom Williams         304-344-7833
             West Virginia

             Former GTE (Virginia)               Paul Fleshood        804-779-4330

             Central and                         Sue Petrimoulx       610-280-6308
             Western Pennsylvania

             Western Pennsylvania                Marshall Sherer      (814) 757 - 8665

             Eastern Pennsylvania                 Peter Palmer        610-578-0460
             and Delaware

             New Jersey                          Irene Brennan        908-412-2081

             New York (New York City, 516,       John Corso           516-562-99-1-1
             631, 845, & 914 NPAs)

             New York (314, 518, 585, 607,
             & 716 NPAs)                         William Ewaniszyk 315-448-2061

             Vermont and Rhode Island            Jane Barry           603-645-3986

             Massachusetts                       Jesse Rowell         617-696-2700
             And New Hampshire

             Maine                               Jack Dipesa          617-743-2474




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1.3 General

   1.3.1 Important Points to Remember

                The Carrier is responsible for policing their subscriber’s 9-1-1 service. The Carrier
                 must have 9-1-1 trunk circuits in place and operational from its switch to the
                 correct Selective Router for Enhanced 9-1-1 service to work.
                  .
                The Carrier is responsible for monitoring growth to ensure new Carrier service areas
                 have access to the correct 9-1-1 Tandem Switch from their switch.

   1.3.2 Localities without E 9-1-1

             Generally, in areas where there is no Enhanced 9-1-1 Basic 9-1-1 service is
             provided. In these situations the Carrier must establish direct trunks from their its
             switch to the local Emergency Service Provider to provide basic 9-1-1 service.

   1.3.3 Certified Carriers

         A Carrier must be certified to provide service in an area before they have access to 9-1-1
         services from Verizon - East.

   1.3.4 9-1-1 Database Entry Requirements

         All Carrier Subscriber 9-1-1 database entries for Verizon - East will be via the PS/ALI
         system with the exception of the state of New Jersey. Methods and Procedures for
         PS/ALI and New Jersey 9-1-1- database entry can be found else where on this web site
         http://128.11.40.241/east/wholesale/customer_docs/master.htm

                 under "9-1-1 Documentation" using "Quick Find" at the top of the page.

                 Any carrier that operates in the state of Connecticut must enter their subscriber
                 9-1-1 data into the Southern New England Telephone Co. (SNET) 9-1-1 database
                 system as Verizon - East does with its subscribers today.

1.4 Note to Wireless Carriers

         Interconnection to Verizon's 9-1-1 network by Wireless Carriers uses the same
         procedures and processes as those used by CLECs. Additional information on
         requirements unique to Wireless Carriers can also be found on this web site

         (http://128.11.40.241/ clec_guide/master.htm)

    under the title "Wireless E 9-1-1 Guide".



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    2.0 General Network Information

    2.1 Introduction
       The documentation for E 9-1-1 Activation applies to Verizon - East For specific 9-1-1
       network requirements go to Network Disclosure web page at www.bell-atl.com/disclose/

        For the State of Connecticut all Facilities based carriers must provide trunks from their
        switch to the SNET 9-1-1 tandem switches.

        For those Carriers that resell Verizon - East service and/or provide dial tone via
        rebundeled network elements in Connecticut, 9-1-1 service will be provided to their
        subscribers over Verizon - East's existing 9-1-1 network.

    2.2 9-1-1 Repair
       If any Carrier has a trunk problem in Verizon - East, they must report these troubles as
        follows:


         1. For the areas of New York and New England report all facilities troubles to the
            Verizon - East Trouble Reporting Center at 1- 800 – 391 – 5544 or 1-800-871-
            1975.

         2. To report 9-1-1 trunk troubles anywhere in the above listed states, the Carrier must
            call 1 – 800 – 548 – 1515.

         3   If the Carrier knows the specific Circuit ID of the of the Trouble they are to call the
             CATC as follows:

                  State                  Phone Number                    CATC Location

                  Maryland               1-800-490-3344                  Silver Spring, MD
                  Virginia               1-800-490-3344                  Silver Spring, MD
                  West Virginia          1-800-490-3344                  Silver Spring, MD
                  Washington, DC         1-800-490-3344                  Silver Spring, MD
                  Pennsylvania           1-800-873-2060                  Pittsburgh, PA
                  Delaware               1-800-873-2060                  Pittsburgh, PA
                  New Jersey             1-800-314-5310                  Newark, NJ




         It must be noted that a 9-1-1 trunk is treated the same as any other message trunk
         that is used to transport traffic between the Carrier and Verizon - East




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   2.3 Network Information

       2.3.1 9-1-1 Tandem Trunking Requirements

             In areas where a 9-1-1 tandem is used to selectively route 9-1-1 calls, the Carrier is
             required to connect 9-1-1 trunks from their local switch or switches directly to the 9-1-1
             tandem through a Digital Access Cross Connect (DCS). (Note: Some state and/or local
             agencies may have their own requirements as to how a CLEC interconnects to the 9-1-
             1 network.) This will permit the routing of Carrier subscribers to the correct PSAP. To
             ensure high reliability of 9-1-1 services, all trunk circuits to the 9-1-1 tandems should
             be provisioned in a diverse fashion. This means a minimum of two trunks per trunk
             group (Unless otherwise specified by the state or local E-9-1-1 agency) for each
             tandem, and the circuit routes will not travel the same physical path to the 9-1-1
             tandem switches.

             A default Emergency Service Number (ESN ) is assigned in translations of the
             9-1-1 tandem to the Carrier’s incoming 9-1-1 trunk group, for any ANI failure
             from the Carrier switch. Verizon - East determines the ESN assignment for this
             trunk group based on information given to Verizon - East by the Carrier when
             the 9-1-1 Trunk is ordered. It is imperative that the Carrier ensure that the
             proper default routing information is included in the ASR for the 9-1-1 trunk
             order. At the time the Carrier submits their trunk request to Verizon - East, they
             must clearly state what PSAP their ANI failures should default route in plain
             English based on agreement between the carrier and PSAP. (Note: This does
             not apply to the state of New Jersey, for the state is responsible for
             determining default routing requirements to be given to Verizon.)

       2.3.2 Verizon - East – 9-1-1 Tandem Listings (Excluding New Jersey)

  Delaware Paired 9-1-1 Tandems

  Tandem       Point Code      CLLI Code         Tandem       Point Code     CLLI Code

  Dover        246 022 024 DOVRDEDVDS0 Wilmington 246 022 025                WLMGDEWLDS0

  Maine Paired 9-1-1 Tandems (Effective June, 2000)

  Tandem       Point Code      CLLI Code         Tandem       Point Code     CLLI Code

  Portland     247-049-005 PTLDMEF01ED           Lewiston     247-049-019    LSTNMEAS1ED

  Connecticut Paired 9-1-1 Tandems

  All Verizon - East customers are transported to Southern New England Telephone (SNET)
  for 9-1-1 services.


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  Maryland Paired 9-1-1 Tandems

  Tandem      Point Code      CLLI Code     Tandem     Point Code     CLLI Code

  Baltimore Metropolitan Area

  Ellicott City 246 192 046   ELCYMDEL12T Pikesville   246 192 064    PIVLMDPK12T

  Maryland Suburban

  Rockville   246 193 096     RKVLMDRV1ED Hyattsville 246 193 030     HYVLMDHY1ED

  Hagerstown

 Cumberland 246 203 007 CMLDMDCM12T Keyser, W.Va. 246 203 008 KYSRWVMR1ED

  Salisbury

 Chestertown 246 202 006 CHRTMDCH12T Salisbury         246 202 003    SLBRMDSB12T


  Massachusetts 9-1-1 Tandems

  Tandem      Point Code      CLLI Code     Tandem     Point Code     CLLI Code

  Medfield    247 012 064 MEFDMAPL1ED Wakefield 247 065 007           WKFDMABE1ED

  Northampton        247 061 024            NATNMAMA1ED               Westboro     247 012
  110       WSBOMASU1ED

  New Hampshire 9-1-1 Tandems

  Tandem      Point Code      CLLI Code     Tandem     Point Code     CLLI Code

  Concord     247 053 002 CNCRNHS01ED Manchester 247 053 008          MNCHNHC01ED

  New Jersey 9-1-1 Tandems

  See Section 2.3.3.4 "The State of New Jersey" for New Jersey 9-1-1 Tandem requirements.




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 New York 9-1-1 Tandems

 Tandem       Point Code    CLLI Code      Tandem      Point Code    CLLI Code

 Bridge St.   247 042 014   NYCKNYBRDS0 13th Street. 247 040 034     NYCMNY13DS0

 Garden Cty 247 041 022 GRCYNYGC1ED Patchogue 247 041 012            PCHGNYPH1ED

 Buffalo Frankin 247 038 003 BFLONYFR1ED Lancaster 247 038 013       LNCSNYLC1ED

 Floral Park 247 041 013 FLPKNYFP1ED       Plainview   247 041 018   PLVWNYPV1ED

 Syracuse     247 028 003 SYRCNYSU1ED      Currently Not Mated

 Albany       247 015 003 ALBYNYSS1ED Schenectady 247 015 008        SCHNNYSC1ED

 Endicott     247 030 003   ENDCNYEN1ED Johnson City

 Nyack        247 043 005   NYACNYNK1ED Currently Not Mated

 White Plains 247 043 037 WHPLNYWP1ED Currently Not Mated


Pennsylvania Paired 9-1-1 Tandems

Tandem        Point Code    CLLI Code      Tandem      Point Code    CLLI Code

Pittsburgh

Pittsburgh    Not Applicable PITBPADT73T   (Rockwell Switch Not Paired)

Bellevue      246 142 002   BLVLPABEDS0 Braddock       246 142 056   BRDDPABRDS0

Altoona

Altoona       246 162 013 ALNAPAAL71T State College 246 162 010 STCGPAESDS0

Capital

Harrisburg    246 014 018   HRBGPAHADS0 Paxtang        246 014 004   PXTGPAPGDS0

Northeast

Bloomsburg 246 172 003      BMBGPABLDS0 Scranton       246 172 040   SCTNPASCDS1




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Pennsylvania Paired 9-1-1 Tandems (Continued)

Tandem       Point Code    CLLI Code       Tandem    Point Code    CLLI Code

Philadelphia – 610 NPA

Allentown    246 013 133   ALTWPAALDS      Bethlehem 246 013 134   BHLHPABEDS0

Hatboro      246 013 134   HTBOPAHBDS0 Phoenixville 246 013 141 PXVLPAPVDS0

Reading      246 013 149   RDNGPAREDS0 Phoenixville 246 013 141 PXVLPAPVDS0

Paoli        246 013 063   PAOLPAPADS0 Phoenixville 246 013 141 PXVLPAPVDS0

Rhode Island Paired 9-1-1 Tandems

Tandem       Point Code    CLLI Code       Tandem    Point Code    CLLI Code

Providence 247 069 001     PRVDR1WA06T W. Warwick 247 069 012      WWKRIMADS1    Comment [JAG1]: Obtained from John
                                                                                 Alasandro (508) 624-1941 on May 14, 2001.
                                                                                 Original code of 247 069 015 is an end office code
Vermont Paired 9-1-1 Tandems                                                     for the same address.


                                                                                 Comment [JAG2]: Obtained from John
Tandem       Point Code    CLLI Code       Tandem    Point Code    CLLI Code     Alasandro (508) 624-1941 on May 14, 2001

Burlington   247 057 005 BURLVTMA1ED Rutland         247 057 008   RTLDVTWE1ED


Virginia Tandems

Tandem       Point Code    CLLI Code       Tandem    Point Code    CLLI Code

Culpeper

Fredicksburg 246 233 009   FRBGVAFBDS0 Winchester 246 233 005 WNCHVAWCDS0

Lynchburg

Danville     246 232 001   DAVLVADADS0 Lynchburg 246 232 005       LYBGVACHDS0

Norfolk

Jefferson    246 194 245 NWNWVAJFDS0 High St.        246 194 226   PTMOVAHSDS0




July, 2001                                                           Page 8
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Virginia Tandems

Tandem       Point Code    CLLI Code       Tandem    Point Code     CLLI Code

Richmond

Chester      246 195 022   CHESVACRDS0 Stuart Ave 246 195 031       RCMDVASRDS0

Roanoke

Blacksburg   246 234 020 BLBGVABBDS0 Norton          246 234 013    NRTNVANODS0

Salem        246 234 010 SALMVASADS0 Stanton         246 234 012    STTNVASTDS0

Northern Virginia

 Fairfax     246 182 041 FRFXVAFF1ED       Alexandria 246 182 002   ALXNVAAX1ED

Washington, DC Paired 9-1-1 Tandems

Tandem       Point Code    CLLI Code       Tandem    Point Code     CLLI Code

Southwest    246 193 011 WASHDCSW1ED Anacostia 246 193 020          WASHDCAC1ED


West Virginia Paired 9-1-1 Tandems

Tandem       Point Code    CLLI Code       Tandem    Point Code     CLLI Code

Charleston

Charleston   246 213 004 CHTNWVLE1ED Dunbar           246 213 010 DUNBWVDN1ED

Clarksburg

Clarksburg   246 212 003 CLBGWVMA1ED Wheeling         246 212 016 WLNGWVCP1ED




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       2.3.3 PSAP to 9-1-1 Tandem Cross Reference


   Delaware 9-1-1 Tandem to PSAP Cross Reference

   Municipality                            Tandem A          Tandem B
   Dover                                        Wilmington        Dover
   Kent County                                  Wilmington        Dover
   Newark                                       Wilmington        Dover
   New Castle County                            Wilmington        Dover
   Rehoboth                                     Wilmington        Dover
   Seaford                                      Wilmington        Dover
   Sussex County                                Wilmington        Dover
   University of Delaware                       Wilmington        Dover
   Wilmington                                   Wilmington        Dover

   Connecticut 9-1-1 Tandem to PSAP Cross Reference

   Municipality                             Tandem A         Tandem B
   All Verizon - East Territory                 See SNET        See SNET

   Maine 9-1-1 Tandem to PSAP Cross Reference

   Municipality                             Tandem A         Tandem B
   Augusta SP                               Portland         Lewiston
   Gray Sp                                  Portland         Lewiston
   Kittery                                  Portland         Lewiston
   Stanford                                 Portland         Lewiston
   South Berwick                            Portland         Lewiston
   York County                              Portland         Lewiston
   Oxford County                            Portland         Lewiston
   Biddeford                                Portland         Lewiston
   Kennebunkport                            Portland         Lewiston
   Old Orchard Beach                        Portland         Lewiston
   Saco                                     Portland         Lewiston
   Wells                                    Portland         Lewiston
   York                                     Portland         Lewiston
   Kennebunk                                Portland         Lewiston




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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Maine 9-1-1 Tandem to PSAP Cross Reference

   Municipality                             Tandem A          Tandem B
   Scarborough                              Portland          Lewiston
   Cape Elizabeth                           Portland          Lewiston
   Falmouth                                 Portland          Lewiston
   Gorham                                   Portland          Lewiston
   South Portland                           Portland          Lewiston
   Westbrook                                Portland          Lewiston
   Yarmouth                                 Portland          Lewiston
   Freeport                                 Portland          Lewiston
   Windham                                  Portland          Lewiston
   Cumberland County                        Portland          Lewiston
   Brunswick                                Portland          Lewiston
   Cumberland City                          Portland          Lewiston
   Portland PD                              Portland          Lewiston
   Sagadahoc County                         Lewiston          Portland
   Androscoggin County                      Lewiston          Portland
   Lewiston/Auburn RCC                      Lewiston          Portland
   Lincoin County                           Portland          Lewiston
   Lisbon                                   Lewiston          Portland
   Knox County RCC                          Lewiston          Portland
   Gardiner                                 Lewiston          Portland
   Waterville                               Lewiston          Portland
   Kennebec County                          Lewiston          Portland
   Augusta                                  Lewiston          Portland
   Waldo County                             Lewiston          Portland
   Bangor                                   Lewiston          Portland
   Old Town                                 Lewiston          Portland
   Penobosot RCC                            Lewiston          Portland
   Orono State Police                       Lewiston          Portland
   Houlton State Police                     Lewiston          Portland
   Bar Harbor                               Lewiston          Portland
   Washington County                        Lewiston          Portland
   Franklin County                          Lewiston          Portland
   Somerset County                          Lewiston          Portland
   Piscatiquis County                       Lewiston          Portland




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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Maryland 9-1-1 Tandem to PSAP Cross Reference
                                            Tandem A
   Municipality                                                 Tandem B
   Allegheny County                             Cumberland        Keyser, W. Va.
   Anne Arundel County                          Ellicott City       Pikesville
   Baltimore City                               Ellicott City       Pikesville
   Baltimore County                             Ellicott City       Pikesville
   Calvert County                                Hyattsville        Rockville
   Caroline County                              Chestertown         Salisbury
   Carroll County                               Ellicott City       Pikesville
   Cecil County                                 Ellicott City       Pikesville
   Charles County                                Hyattsville        Rockville
   Dorchester County                            Chestertown         Salisbury
   Frederick County                             Cumberland        Keyser, W. Va.
   Garrett County                               Cumberland        Keyser, W. Va.
   Harford County                               Ellicott City       Pikesville
   Howard County                                Ellicott City       Pikesville
   Kent County                                  Chestertown         Salisbury
   Montgomery County                             Hyattsville        Rockville
   Prince Georges County                         Hyattsville        Rockville
   Queen Annes County                           Chestertown         Salisbury
   St. Marys County                              Hyattsville        Rockville
   Somerset                                     Chestertown         Salisbury
   Talbot County                                Chestertown         Salisbury
   Washington County                            Cumberland        Keyser, W. Va.
   Wicomico County                              Chestertown         Salisbury
   Worchester County                            Chestertown         Salisbury

   Massachusetts 9-1-1 Tandem to PSAP Cross Reference

   Municipality                             Tandem A            Tandem B
   Abington                                      Medfield          Wakefield
   Acton                                        Westboro          Northampton
   Acushnet                                      Medfield          Wakefield
   Adams                                        Westboro          Northampton
   Agawam                                      Northampton          Westboro
   Amesbury                                     Wakefield           Medfield
   Amherst                                     Northampton          Westboro
   Andover                                      Wakefield           Medfield
   Arlington                                    Wakefield           Medfield
   Ashburnham                                   Westboro          Northampton


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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                             Tandem A          Tandem B
   Ashby                                        Westboro        Northampton
   Ashland                                      Westboro        Northampton
   Athol                                       Northampton       Westboro
   Attleboro                                    Medfield         Wakefield
   Auburn                                       Westboro        Northampton
   Avon Police                                  Medfield         Wakefield
   Ayer                                         Westboro        Northampton
   Barnstable                                   Medfield         Wakefield
   Barre                                        Westboro        Northampton
   Bedford                                      Medfield         Wakefield
   Belchertown                                 Northampton       Westboro
   Bellingham                                   Westboro        Northampton
   Belmont                                      Wakefield        Medfield
   Berkley                                      Medfield         Wakefield
   Abington                                     Medfield         Wakefield
   Acushnet                                     Medfield         Wakefield
   Berkshire                                   Northampton       Westboro
   Brockton                                     Medfield         Wakefield
   Brookline                                    Wakefield         Medfield
   Burlington                                   Wakefield         Medfield
   Cambridge                                    Wakefield         Medfield
   Canton                                       Medfield         Wakefield
   Carlisle                                     Wakefield         Medfield
   Carver                                       Medfield         Wakefield
   Charlton                                     Westboro        Northampton
   Chelmsford                                   Wakefield         Medfield
   Chelsea                                      Wakefield         Medfield
   Chicopee                                    Northampton       Westboro
   Clinton                                      Westboro        Northampton
   Cohasset                                     Medfield         Wakefield
   Concord                                      Wakefield         Medfield
   Dalton                                      Northampton       Westboro
   Danvers                                      Wakefield         Medfield
   Dartmouth                                    Medfield         Wakefield
   Dedham                                       Medfield         Wakefield
   Dennis                                       Medfield         Wakefield
   Dighton                                      Medfield         Wakefield
   Douglas                                      Westboro        Northampton
   Dover                                        Westboro        Northampton

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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                             Tandem A          Tandem B
   Dracut                                       Wakefield        Medfield
   Dudley                                       Westboro        Northampton
   Dukes                                        Medfield         Wakefield
   Duxbury                                      Medfield         Wakefield
   East Bridgewater                             Medfield         Wakefield
   East Longmeadow                             Northampton       Westboro
   Eastham                                      Medfield         Wakefield
   Easthampton                                 Northampton       Westboro
   Easton                                       Medfield         Wakefield
   Essex                                        Wakefield        Medfield
   Everett                                      Wakefield        Medfield
   Fairhaven                                    Medfield         Wakefield
   Fall River                                   Medfield         Wakefield
   Fitchburg                                    Westboro        Northampton
   Foxboro                                      Medfield         Wakefield
   Framingham                                   Westboro        Northampton
   Berlin                                       Westboro        Northampton
   Beverly                                      Wakefield        Medfield
   Billerica                                    Wakefield        Medfield
   Blackstone                                   Westboro        Northampton
   Bolton                                       Westboro        Northampton
   Boston Fire Alarm                            Wakefield        Medfield
   Boston Police                                Wakefield        Medfield
   Braintree                                    Medfield         Wakefield
   Framingham                                   Medfield         Wakefield
   Franklin                                     Westboro        Northampton
   Freetown                                     Medfield         Wakefield
   Gardner                                      Westboro        Northampton
   Georgetown                                   Wakefield        Medfield
   Gloucester                                   Wakefield        Medfield
   Granby                                      Northampton       Westboro
   Great Barrington                            Northampton       Westboro
   Greenfield                                  Northampton       Westboro
   Groton                                       Westboro        Northampton
   Groveland                                    Wakefield        Medfield
   Hadley                                      Northampton       Westboro
   Halifax                                      Medfield         Wakefield
   Hamilton/Wenham                              Wakefield        Medfield


July, 2001                                                       Page 14
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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                                 Tandem A       Tandem B
   Hampden                                     Northampton     Westboro
   Hanover                                       Medfield      Wakefield
   Hanscom Air Force Base                       Wakefield       Medfield
   Hanson                                        Medfield      Wakefield
   Harvard                                      Westboro      Northampton
   Haverhill                                    Wakefield       Medfield
   Hingham                                       Medfield      Wakefield
   Holbrook                                      Medfield      Wakefield
   Holden                                       Westboro      Northampton
   Holliston                                    Westboro      Northampton
   Holyoke                                     Northampton     Westboro
   Hopedale                                     Westboro      Northampton
   Hopkinton                                    Westboro      Northampton
   Hubbardston                                  Westboro      Northampton
   Hudson                                       Westboro      Northampton
   Hull                                          Medfield      Wakefield
   Ipswich                                      Wakefield       Medfield
   Kingston                                      Medfield      Wakefield
   Lakeville                                     Medfield      Wakefield
   Lancaster                                    Westboro      Northampton
   Lawrence                                     Wakefield       Medfield
   Lee Comm. Center                            Northampton     Westboro
   Leicester                                    Westboro      Northampton
   Leominster                                   Westboro      Northampton
   Lexington                                    Wakefield       Medfield
   Lincoln                                      Wakefield       Medfield
   Littleton                                    Wakefield       Medfield
   Longmeadow                                  Northampton     Westboro
   Lowell                                       Wakefield       Medfield
   Ludlow                                      Northampton     Westboro
   Lunenburg                                    Westboro      Northampton
   Lynn Alarm                                   Wakefield       Medfield
   Lynn Fire Dispatch                           Wakefield       Medfield
   Lynnfield                                    Wakefield       Medfield
   Malden                                       Wakefield       Medfield
   Manchester                                   Wakefield       Medfield
   Mansfield                                     Medfield      Wakefield
   Marblehead                                   Wakefield       Medfield



July, 2001                                                     Page 15
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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                                 Tandem A      Tandem B
   Marion                                       Medfield       Wakefield
   Marlboro                                     Westboro      Northampton
   Marshfield                                   Medfield       Wakefield
   Mattapoisett                                 Medfield       Wakefield
   Maynard                                      Westboro      Northampton
   Medfield                                     Westboro      Northampton
   Medford                                      Wakefield      Medfield
   Medway                                       Westboro      Northampton
   Melrose                                      Wakefield      Medfield
   Mendon                                       Westboro      Northampton
   Merrimac                                     Wakefield      Medfield
   Methuen                                      Wakefield      Medfield
   Middleboro                                   Medfield       Wakefield
   Middleboro State Police                      Medfield       Wakefield
   Middleton                                    Wakefield      Medfield
   Milford                                      Westboro      Northampton
   Millbury                                     Westboro      Northampton
   Millis                                       Westboro      Northampton
   Millville                                    Westboro      Northampton
   Milton                                       Medfield       Wakefield
   Monson                                      Northampton     Westboro
   Montague                                    Northampton     Westboro
   Nahant                                       Wakefield      Medfield
   Nantucket                                    Medfield       Wakefield
   Nantucket                                    Medfield       Wakefield
   Natick                                       Westboro      Northampton
   Needham                                      Westboro      Northampton
   New Bedford                                  Medfield       Wakefield
   New Braintree State                          Westboro      Northampton
   Newbury                                      Wakefield      Medfield
   Newburyport                                  Wakefield      Medfield
   Newton                                       Westboro      Northampton
   Norfolk                                      Westboro      Northampton
   North Adams                                 Northampton     Westboro
   North Andover                                Wakefield      Medfield
   North Attleboro                              Medfield       Wakefield
   North Reading                                Wakefield      Medfield
   Northampton                                 Northampton     Westboro


July, 2001                                                     Page 16
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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                                 Tandem A      Tandem B
   Northampton State Police                    Northampton     Westboro
   Northboro                                    Westboro      Northampton
   Northbridge                                  Westboro      Northampton
   Norton Comm. Center                          Medfield       Wakefield
   Norwell Comm. Center                         Medfield       Wakefield
   Norwood                                      Medfield       Wakefield
   Orleans                                      Medfield       Wakefield
   Oxford                                       Westboro      Northampton
   Palmer                                      Northampton     Westboro
   Paxton                                       Westboro      Northampton
   Peabody                                      Wakefield      Medfield
   Pembroke                                     Medfield       Wakefield
   Pepperell                                    Westboro      Northampton
   Pittsfield                                  Northampton     Westboro
   Plainville                                   Medfield       Wakefield
   Plymouth                                     Medfield       Wakefield
   Princeton                                    Westboro      Northampton
   Provincetown                                 Medfield       Wakefield
   Quincy Police                                Medfield       Wakefield
   Randolph                                     Medfield       Wakefield
   Raynham                                      Medfield       Wakefield
   Reading                                      Wakefield      Medfield
   Rehoboth                                     Medfield       Wakefield
   Revere                                       Wakefield      Medfield
   Rochester                                    Medfield       Wakefield
   Rockland                                     Medfield       Wakefield
   Rockport                                     Wakefield      Medfield
   Rowley                                       Wakefield      Medfield
   Rutland                                      Westboro      Northampton
   Salem p                                      Wakefield      Medfield
   Salisbury                                    Wakefield      Medfield
   Sandwich                                     Medfield       Wakefield
   Saugus                                       Wakefield      Medfield
   Scituate                                     Medfield       Wakefield
   Seekonk                                      Medfield       Wakefield
   Sharon                                       Medfield       Wakefield
   Shelburne Falls State Police                Northampton     Westboro
   Sherborn                                     Westboro      Northampton


July, 2001                                                     Page 17
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     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                                 Tandem A       Tandem B
   Shirley                                      Westboro      Northampton
   Shrewsbury                                   Westboro      Northampton
   Somerset                                      Medfield      Wakefield
   Somerville                                   Wakefield       Medfield
   South Hadley                                Northampton     Westboro
   Southampton                                 Northampton     Westboro
   Southboro                                    Westboro      Northampton
   Southbridge                                  Westboro      Northampton
   Southwick                                   Northampton     Westboro
   Spencer                                      Westboro      Northampton
   Springfield fire                            Northampton     Westboro
   Springfield police                          Northampton     Westboro
   Sterling                                     Westboro      Northampton
   Stoneham                                     Wakefield       Medfield
   Stoughton                                     Medfield      Wakefield
   Stow                                         Westboro      Northampton
   Sturbridge                                   Westboro      Northampton
   Sudbury                                      Westboro      Northampton
   Sutton                                       Westboro      Northampton
   Swampscott                                   Wakefield       Medfield
   Swansea                                       Medfield      Wakefield
   Taunton                                       Medfield      Wakefield
   Templeton                                    Westboro      Northampton
   Test Primary                                 Wakefield       Medfield
   Test Secondary                               Wakefield       Medfield
   Tewksbury                                    Wakefield       Medfield
   Topsfield                                    Wakefield       Medfield
   Townsend                                     Westboro      Northampton
   Truro                                         Medfield      Wakefield
   Tyngsboro                                    Wakefield       Medfield
   Upton                                        Westboro      Northampton
   Uxbridge                                     Westboro      Northampton
   Wakefield                                    Wakefield       Medfield
   Walpole                                      Westboro      Northampton
   Waltham                                      Westboro      Northampton
   Ware                                        Northampton     Westboro
   Wareham                                       Medfield      Wakefield
   Warren                                      Northampton     Westboro



July, 2001                                                     Page 18
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Massachusetts 9-1-1 Tandem to PSAP Cross Reference (Continued)

   Municipality                                        Tandem A              Tandem B
   Watertown                                           Westboro             Northampton
   Wayland                                             Westboro             Northampton
   Webster                                             Westboro             Northampton
   Wellesley                                           Westboro             Northampton
   Wellfleet                                            Medfield             Wakefield
   West Boylston                                       Westboro             Northampton
   West Bridgewater                                     Medfield             Wakefield
   West Newbury                                        Wakefield              Medfield
   West Springfield                                   Northampton            Westboro
   Westboro                                            Westboro             Northampton
   Westfield                                          Northampton            Westboro
   Westford                                            Wakefield              Medfield
   Westminster                                         Westboro             Northampton
   Weston                                              Westboro             Northampton
   Westport                                             Medfield             Wakefield
   Westwood                                             Medfield             Wakefield
   Weymouth                                             Medfield             Wakefield
   Wilbraham                                          Northampton            Westboro
   Williamstown                                       Northampton            Westboro
   Wilmington                                          Wakefield              Medfield
   Winchendon                                          Westboro             Northampton
   Winchester                                          Wakefield              Medfield
   Winthrop                                            Wakefield              Medfield
   Woburn                                              Wakefield              Medfield
   Worcester                                           Westboro             Northampton
   Wrentham                                            Westboro             Northampton
   Yarmouth                                             Medfield             Wakefield

   New Hampshire 9-1-1 Tandem to PSAP Cross Reference

      One PSAP serves the entire state of New Hampshire. There is only one set of 9-1-
      1 Tandem switches that serves the entire state. These 9-1-1 tandem switches are
      Concord and Manchester. To determine which switch is the Primary and which is
      Overflow, draw a line between the towns of Dover and Keene on a map of New
      Hampshire. All areas served by the carrier south of this line will use Manchester
      as a Primary and Concord is Overflow. All areas served by the carrier north of this
      line will use Concord as the Primary and Manchester as the Overflow.




July, 2001                                                                    Page 19
 E911 ACTIVATION PROCESS –VERIZON - EAST


      2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New Jersey 9-1-1 Tandem to PSAP Cross Reference

   Rate Center                                  Tandem A         Tandem B
   Allentown NPA 609                             Camden          Newark 1
   Andover NPA 973                             New Brunswick     Newark 2
   Asbury Park NPA 732                         New Brunswick     Newark 2
   Atlantic City NPA 609                         Camden          Newark 1
   Atlantic Highlands NPA 732                  New Brunswick     Newark 2
   Avalon NPA 609                                Camden          Newark 1
   Barnegat NPA 609                              Camden          Newark 1
   Bayonne NPA 201                               Newark 1         Camden
   Beach Haven NPA 609                           Camden          Newark 1
   Beaver Brook NPA 856                          Camden          Newark 1
   Belle Mead NPA 908                          New Brunswick     Newark 2
   Belleville NPA 973                            Newark 1         Camden
   Belmar NPA 732                              New Brunswick     Newark 2
   Belvidere NPA 908                           New Brunswick     Newark 2
   Berlin NPA 856                                Camden          Newark 1
   Bernardsville NPA 908/201                   New Brunswick     Newark 2
   Blackwood NPA 856                             Camden          Newark 1
   Blairstown NPA 908                          New Brunswick     Newark 2
   Bloomfield NPA 973                            Newark 1         Camden
   Bloomsbury NPA 908                          New Brunswick     Newark 2
   Boonton NPA 973                             New Brunswick     Newark 2
   Bordentown NPA 609                            Camden          Newark 1
   Bridgeton NPA 856                             Camden          Newark 1
   Brigantine NPA 609                            Camden          Newark 1
   Burlington NPA 609                            Camden          Newark 1
   Butler NPA 973                                Newark 2      New Brunswick
   Caldwell NPA 973                              Newark 1         Camden
   Califon NPA 908                             New Brunswick     Newark 2
   Camden NPA 856                                Camden          Newark 1
   Cape May Court House NPA 609                  Camden          Newark 1
   Carteret NPA 732                            New Brunswick     Newark 2
   Cedarville NPA 609                            Camden          Newark 1
   Chatham NPA 973                             New Brunswick     Newark 2
   Chester NPA 908                             New Brunswick     Newark 2




July, 2001                                                       Page 20
 E911 ACTIVATION PROCESS –VERIZON - EAST


      2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New Jersey 9-1-1 Tandem to PSAP Cross Reference

   Rate Center                                  Tandem A        Tandem B
   Cliffside NPA 201                             Newark 2      New Brunswick
   Clinton NPA 908                             New Brunswick     Newark 2
   Closter NPA 201                               Newark 2      New Brunswick
   Collingswood NPA 609                          Camden          Newark 1
   Columbia NPA 908                            New Brunswick     Newark 2
   Cragmere NPA 201                              Newark 2      New Brunswick
   Cranbury NPA 609                              Camden          Newark 1
   Cranford NPA 908                              Newark 1        Camden
   Deal NPA 732                                New Brunswick     Newark 2
   Dennisville NPA 856                           Camden          Newark 1
   Dover NPA 973                               New Brunswick     Newark 2
   Dumont NPA 201                                Newark 2      New Brunswick
   Dunellen NPA 732                            New Brunswick     Newark 2
   East Millstone NPA 732                      New Brunswick     Newark 2
   Eatontown NPA 732                           New Brunswick     Newark 2
   Egg Harbor NPA 609                            Camden          Newark 1
   Elizabeth NPA 908                             Newark 1        Camden
   Elmer NPA 856                                 Camden          Newark 1
   Englewood NPA 201                             Newark 2      New Brunswick
   Englishtown NPA 732                         New Brunswick     Newark 2
   Erskine Lakes NPA 973                         Newark 2      New Brunswick
   Ewing NPA 609                                 Camden          Newark 1
   Fair Lawn NPA 201                             Newark 2      New Brunswick
   Fanwood NPA 908                             New Brunswick     Newark 2
   Farmingdale NPA 732                         New Brunswick     Newark 2
   Flemington NPA 908                          New Brunswick     Newark 2
   Bound Brook NPA 732                         New Brunswick     Newark 2
   Branchville NPA 973                         New Brunswick     Newark 2
   Florence NPA 609                              Camden          Newark 1
   Fort Dix NPA 609                              Camden          Newark 1
   Franklin NPA 973                              Newark 2      New Brunswick
   Franklin Park NPA 732                       New Brunswick     Newark 2
   Franklinville NPA 609                         Camden          Newark 1
   Freehold NPA 732                            New Brunswick     Newark 2
   Frenchtown NPA 908                          New Brunswick     Newark 2
   Glassboro NPA 856                             Camden          Newark 1
   Gloucester NPA 609                            Camden          Newark 1
   Great Meadows NPA 908                       New Brunswick     Newark 2


July, 2001                                                       Page 21
 E911 ACTIVATION PROCESS –VERIZON - EAST


      2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New Jersey 9-1-1 Tandem to PSAP Cross Reference

   Rate Center                                   Tandem A         Tandem B
   Hackensack NPA 201                            Newark 2       New Brunswick
   Hackettstown NPA 908                        New Brunswick      Newark 2
   Haddonfield NPA 856                           Camden           Newark 1
   Haddon Heights NPA 856                        Camden           Newark 1
   Hammonton NPA 609                             Camden           Newark 1
   Hampton NPA 908                             New Brunswick      Newark 2
   Hasbrouck Heights NPA 201                     Newark 2       New Brunswick
   Hawthorne NPA 973                             Newark 2       New Brunswick
   High Bridge NPA 908                         New Brunswick      Newark 2
   Hightstown NPA 609                            Camden           Newark 1
   Holmdel NPA 732                             New Brunswick      Newark 2
   Hopatcong NPA 201                           New Brunswick      Newark 2
   Hope NPA 908                                New Brunswick      Newark 2
   Hopewell NPA 609                              Camden           Newark 1
   Jamesburg NPA 732                           New Brunswick      Newark 2
   Jersey City NPA 201                           Newark 1          Camden
   Keansburg NPA 732                           New Brunswick      Newark 2
   Kearny NPA 201                                Newark 1          Camden
   Keyport NPA 732                             New Brunswick      Newark 2
   Lakehurst NPA 732                           New Brunswick      Newark 2
   Lake Mohawk NPA 973                         New Brunswick      Newark 2
   Lakewood NPA 732                            New Brunswick      Newark 2
   Lambertville NPA 609                          Camden           Newark 1
   Laurel Springs NPA 856                        Camden           Newark 1
   Lawrenceville NPA 609                         Camden           Newark 1
   Lebanon NPA 908                             New Brunswick      Newark 2
   Leonia NPA 201                                Newark 2       New Brunswick
   Linden NPA 908                                Newark 1      Camden
   Little Falls NPA 973                          Newark 2       New Brunswick
   Livingston NPA 973                            Newark 1          Camden
   Long Branch NPA 732                         New Brunswick      Newark 2
   Long Valley NPA 908                         New Brunswick      Newark 2
   Madison NPA 973                             New Brunswick      Newark 2
   Manasquan NPA 732                           New Brunswick      Newark 2
   Marlton NPA 856                               Camden           Newark 1
   Matawan NPA 732                             New Brunswick      Newark 2




July, 2001                                                         Page 22
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New Jersey 9-1-1 Tandem to PSAP Cross Reference

   Rate Center                                  Tandem A       Tandem B
   Mays Landing NPA 609                          Camden         Newark 1
   Medford NPA 609/856                           Camden         Newark 1
   Mendham NPA 973                            New Brunswick     Newark 2
   Mercerville NPA 609                           Camden         Newark 1
   Merchantville NPA 856                         Camden         Newark 1
   Metuchen NPA 732                           New Brunswick     Newark 2
   Middletown NPA 732                         New Brunswick     Newark 2
   Milford NPA 908                            New Brunswick     Newark 2
   Millburn NPA 973                             Newark 1        Camden
   Millington NPA 908                         New Brunswick     Newark 2
   Millville NPA 856                             Camden         Newark 1
   Millmay NPA 609/856                           Camden         Newark 1
   Monmouth Junction NPA 732                  New Brunswick     Newark 2
   Montague NPA 973                           New Brunswick     Newark 2
   Moorestown NPA 856                            Camden         Newark 1
   Morristown NPA 973                         New Brunswick     Newark 2
   Mountain View NPA 973                        Newark 2      New Brunswick
   Mount Freedom NPA 973                      New Brunswick     Newark 2
   Mount Holly NPA 609                           Camden         Newark 1
   Mullica Hill NPA 856                          Camden         Newark 1
   Neshanic NPA 908                           New Brunswick     Newark 2
   Netcong NPA 973                            New Brunswick     Newark 2
   Newark NPA 973                               Newark 1        Camden
   New Brunswick NPA 732                      New Brunswick     Newark 2
   New Egypt NPA 609                             Camden         Newark 1
   Newfoundland NPA 973                       New Brunswick     Newark 2
   Newton NPA 973                             New Brunswick     Newark 2
   Nutley NPA 973                               Newark 1        Camden
   Oakland NPA 201                              Newark 2      New Brunswick
   Ocean City NPA 609                            Camden         Newark 1
   Oldwick NPA 908                            New Brunswick     Newark 2
   Oradell NPA 201                              Newark 2      New Brunswick
   Orange NPA 973                               Newark 1        Camden
   Oxford NPA 908                             New Brunswick     Newark 2
   Park Ridge NPA 201                           Newark 2      New Brunswick
   Passaic NPA 973                              Newark 2      New Brunswick
   Paterson NPA 973                             Newark 2      New Brunswick
   Paulsboro NPA 856                             Camden         Newark 1



July, 2001                                                      Page 23
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New Jersey 9-1-1 Tandem to PSAP Cross Reference

   Rate Center                                 Tandem A         Tandem B
   Peapack NPA 908                            New Brunswick     Newark 2
   Pemberton NPA 609                            Camden          Newark 1
   Pennington NPA 609                           Camden          Newark 1
   Penns Grove NPA 856                          Camden          Newark 1
   Perth Amboy NPA 732                        New Brunswick     Newark 2
   Phillipsburg NPA 908                       New Brunswick     Newark 2
   Pitman NPA 856                               Camden          Newark 1
   Plainfield NPA 908                         New Brunswick     Newark 2
   Plainsboro NPA 609                           Camden          Newark 1
   Pleasantville NPA 609                        Camden          Newark 1
   Point Pleasant NPA 732                     New Brunswick     Newark 2
   Pompton Lakes NPA 973                        Newark 2      New Brunswick
   Port Norris NPA 856                          Camden          Newark 1
   Princeton NPA 609                            Camden          Newark 1
   Rahway NPA 732                             New Brunswick     Newark 2
   Ramsey NPA 201                               Newark 2      New Brunswick
   Red Bank NPA 732                           New Brunswick     Newark 2
   Ridgewood NPA 201                            Newark 2      New Brunswick
   Riverside NPA 856                            Camden          Newark 1
   Riverton NPA 856                             Camden          Newark 1
   Rockaway NPA 973                           New Brunswick     Newark 2
   Roselle NPA 908                              Newark 1         Camden
   Rutherford NPA 201                           Newark 2      New Brunswick
   Salem NPA 856                                Camden          Newark 1
   Sea Isle City NPA 609                        Camden          Newark 1
   Seaside Park NPA 732                       New Brunswick     Newark 2
   Somers Point NPA 609                         Camden          Newark 1
   Somerville NPA 908                         New Brunswick     Newark 2
   South Amboy NPA 732                        New Brunswick     Newark 2
   South Orange NPA 973                         Newark 1         Camden




July, 2001                                                      Page 24
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New Jersey 9-1-1 Tandem to PSAP Cross Reference

   Rate Center                                  Tandem A         Tandem B
   South River NPA 732                      New Brunswick     Newark 2
   Spring Lake NPA 732                      New Brunswick     Newark 2
   Stroudsburg NPA 908                      New Brunswick     Newark 2
   Succasunna NPA 973                       New Brunswick     Newark 2
   Summit NPA 908                           New Brunswick     Newark 2
   Sussex NPA 973                           New Brunswick     Newark 2
   Swedesboro NPA 856                       Camden            Newark 1
   Teaneck NPA 201                          Newark 2          New Brunswick
   Toms River NPA 732                       New Brunswick     Newark 2
   Trenton NPA 609                          Camden            Newark 1
   Tuckahoe NPA 609                         Camden            Newark 1
   Tuckerton NPA 609                        Camden            Newark 1
   Union City NPA 201                       Newark 1          Camden
   Unionville NPA 908                       Newark 1          Camden
   Upper Greenwood Lake NPA 973             New Brunswick     Newark 2
   Vernon NPA 973                           New Brunswick     Newark 2
   Verona NPA 973                           Newark 1          Camden
   Vincentown NPA 609                       Camden            Newark 1
   Vineland NPA 856                         Camden            Newark 1
   Washington NPA 908                       New Brunswick     Newark 2
   Wenonah NPA 856                          Camden            Newark 1
   Westfield NPA 908                        Newark 1          Camden
   West Milford NPA 973                     Newark 2          New Brunswick
   Westwood NPA 201                         Newark 2          New Brunswick
   Whippany NPA 973                         New Brunswick     Newark 2
   Whitehouse NPA 908                       New Brunswick     Newark 2
   Wildwood NPA 609                         Camden            Newark 1
   Williamstown NPA 856                     Camden            Newark 1
   Woodbridge NPA 732                       New Brunswick     Newark 2
   Woodbury NPA 856                         Camden            Newark 1
   Woodstown NPA 856                        Camden            Newark 1
   Wyckoff NPA 201                          Newark 2          New Brunswick




July, 2001                                                        Page 25
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New York 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                  Tandem A         Tandem B
   Albany County                            Albany            Not Paired
   Allegany County (NPA 716)                Franklin          Landcaster
   Allegany County (NPA 607)                Endicotte         Not Paired
   Broome County                            Endicotte         Not Paired
   Cattaraugus County                       Franklin
   Cayuga County                            None              None
   Chautauqua County                        Independent
   Chemung County                           Endicotte         Not Paired
   Chenango County                          Endicotte         Not Paired
   Clinton County                           Albany            Schenectady
   Columbia County (518 NPA)                Albany            Not Paired
   Columbia County (845 NPA)                White Plains      Not Paired
   Cortland County                          Syracuse          Not Paired
   Delaware County                          None              None
   Dutchess County (518 NPA)                Albany            Not Paired
   Dutchess County (845 NPA)                White Plains      Not Paired
   Erie County                              Franklin          Lancaster
   Essex County                             None              None
   Franklin County                          None              None
   Fulton County                            Independent
   Genesee County                           Franklin          Landcaster
   Greene County (Cairo)(NPAs 518 & 914)    Albany            Schenectady
   Greene County (Catskill)                 Albany            Schenectady
   Greene County (Catskil Pl.) (NPA 518)    Albany            Schenectady
   Greene County (Catskil Pl.) (NPA 914)    Nyack             Not Paired
   Hamilton County                          None              None
   Herkimer County                          Syracuse          Not Paired
   Jefferson County                         Syracuse          Not Paired
   Lewis County                             None              None
   Livingston County                        Independent
   Madison County                           Syracuse          Not Paired
   Monroe County                            Independent
   Montgomery County                        Independent
   Nassau County                            Floral Park       Plainview
   New York City                            Bridge St         13th Street
   New York County                          Bridge St         13th Street




July, 2001                                                         Page 26
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   New York 9-1-1 Tandem to PSAP Cross Reference

  Municipality                                          Tandem A             Tandem B
  Kings County                                     Bridge St            13th Street
  Queens County                                    Bridge St            13th Street
  Bronx County                                     Bridge St            13th Street
  Richmond County                                  Bridge St            13th Street
  Niagara County                                   Franklin             Landcaster
  Oneida County                                    Syracuse             Not Paired
  Onondaga County                                  Syracuse             Not Paired
  Ontario County (Part of Co. is Independent)      Syracuse             Not Paired
  Orleans County                                   Franklin             Landcaster
  Oswego County                                    Syracuse             Not Paired
  Putnam County                                    White Plains         Not Paired
  Rensselaer County                                Albany               Not Paired
  Rockland County                                  Nyack                Not Paired
  St. Lawrence County                              Syracuse             Not Paired
  Saratoga County                                  Albany               Not Paired
  Schenectady County                               Albany               Schenectady
  Schoharie County                                 Albany               Schenectady
  Schuyler County                                  Endicotte            Not Paired
  Seneca County                                    None                 None
  Steuben County                                   None                 None
  Suffolk County                                   Patchogue            Garden City
  Sullivan County                                  Nyack                Endicote
  Tioga County                                     Endicotte            Not Paired
  Tompkins County#                                 Syracuse             Not Paired
  Ulster County                                    Nyack                Not Paired
  Warren County                                    Albany               Not Paired
  Washington County                                Albany               Not Paired
  Wayne County (NPA 315)                           Syracuse             Not Paired
  Westchester County                               White Plains         Not Paired
  Wyoming County                                   Independent
  Yates County (NPA 315)                           Syracuse             Not Paired
  Yates County (NPA 607)                           Endicotte            Not Paired
  Yates County (NPA 716)                                     *                    *
  Keene Valley (Essex County)                      Basic 9-1-1
  Lake Placid (Essex County)                       Basic 9-1-1
  Ticonderoga (Essex County                        Basic 9-1-1
 * 911 Tandem Located in Frontier Tel Co Territory.
 # If CLEC is operating in Independent territory of Tompkins Co., they must provide trunks to the
    Endicotte 911 Tandem

July, 2001                                                                    Page 27
 E911 ACTIVATION PROCESS –VERIZON - EAST


    2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Pennsylvania 9-1-1 Tandem to PSAP Cross Reference
   Municipality                                 Tandem A                Tandem B
   Allegheny Co.                           County Has Its own Selective Router
   Allentown                               Allentown               Bethlehem
   Berks Co.                               Phoenixville            Reading
   Bethlehem                               Allentown               Bethlehem
   Blair                                   Altoona                 State College
   Bucks Co.                               Allentown               Hatboro
   Cambria Co.                             Altoona                 State College
   Carbon Co.                              Bloomsburg              Scranton
   Centre                                  Altoona                 State College
   Chester County                          Paoli                   Phoenixville
   Clarion Co.                             Altoona                 State College
   Clearfield Co.                          Altoona                 State College
   Clinton                                 Bloomsburg              Scranton
   Columbia                                Bloomsburg              Scranton
   Cumberland                              Harrisburg              Paxtang
   Dauphin                                 Altoona                 Harrisburg
   Delaware Co.                            Paoli                   Phoenixville
   DuBois City                             Altoona                 State College
   Fayette Co.                             Bellevue                Braddock
   Haverford Township                      Paoli                   Phoenixville
   Huntingdon                              Altoona                 State College
   Indiana Co.                             Bellevue                Braddock
   Lackawanna Co.                          Bloomsburg              Scranton
   Lebanon                                 Harrisburg              Paxtang
   Lehigh Co.                              Allentown               Bethlehem
   Luzerne                                 Bloomsburg              Scranton
   Lycoming                                Bloomsburg              Scranton
   Marple Township                         Paoli                   Phoenixville
   McKean Co.                              Altoona                 State College
   Mercer Co.                              Bellevue                Braddock
   Mifflin                                 Harrisburg              Paxtang
   Montgomery Co.                          Hatboro                 Phoenixville
   Montour                                 Bloomsburg              Scranton
   Northampton Co.                         Allentown               Bethlehem
   Northumberland                          Bloomsburg              Scranton
   Philadelphia                            Locust                  Market
   Pike Co.                                Bloomsburg              Scranton
   Ridley Township                         Paoli                   Phoenixville
   Springfield Township                    Paoli                   Phoenixville


July, 2001                                                               Page 28
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Pennsylvania 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                               Tandem A                   Tandem B
   Schuylkill                                                 Bloomsburg                  Scranton
   Union                                                      Bloomsburg                  Scranton
   Washington Co.                                              Bellevue                  Braddock
   Wayne Co.                                                  Bloomsburg                  Scranton
   Beaver Co.                                                  Bellevue                  Braddock
   Lawrence Co.                                                Rockwell                  Not Mated
   Pitttsburgh                                                 Rockwell                  Not Mated
   Westmoreland Co.                                            Bellevue                  Braddock

   Rhode Island 9-1-1 Tandem to PSAP Cross Reference

                   Municipality                          Tandem A                   Tandem B
   Note: All PSAPs in the State terminate on                 Providence               West Warwick
   This mated pair of 9-1-1 Tandems. Contact
   State as to which Tandem is to be Primary
   Wireless carriers are to contact State for 9-         Not Applicable             Not Applicable
   1-1 Tandem Requirements

   Vermont 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                                Tandem A                  Tandem B
   Note: All PSAPs in the State terminate on                    Rutland                  Burlington
   This mated pair of 9-1-1 Tandems.

   Virginia 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                                Tandem A                  Tandem B
   Amelia **                                                     Stuart                   Chester
   Brunswick                                                     Stuart                   Chester
   Caroline                                                      Stuart                   Chester
   Charlotte (LATA 248)                                          Stuart                   Chester
   Charles City                                                  Stuart                   Chester
   Chesterfield                                                  Stuart                   Chester
   Colonial Beach                                                Stuart                   Chester
   Cumberland                                                    Stuart                   Chester
   Dinwiddie                                                     Stuart                   Chester
   Emporia City                                                  Stuart                   Chester
 * Verizon tandem hands off to Independent telco tandem. ** Verizon trunks directly to PSAP in independent telco
 area.


July, 2001                                                                                 Page 29
 E911 ACTIVATION PROCESS –VERIZON - EAST


 2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Virginia 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                                Tandem A                  Tandem B
   Essex                                                         Stuart                   Chester
   Gloucester                                                    Stuart                   Chester
   Greensville                                                   Stuart                   Chester
   Goochland                                                     Stuart                   Chester
   Hanover                                                       Stuart                   Chester
   Henrico                                                       Stuart                   Chester
   Hopewell                                                      Stuart                   Chester
   King George (LATA 248)                                        Stuart                   Chester
   King William - future                                         Stuart                   Chester
   Lancaster                                                     Stuart                   Chester
   Louisa                                                        Stuart                   Chester
   New Kent                                                      Stuart                   Chester
   Northumberland                                                Stuart                   Chester
   Petersburg                                                    Stuart                   Chester
   Powhatan                                                      Stuart                   Chester
   Prince George                                                 Stuart                   Chester
   Richmond                                                      Stuart                   Chester
   Southampton (LATA 248)                                        Stuart                   Chester
   Surry (LATA 248)                                              Stuart                   Chester
   Sussex (LATA 248)                                             Stuart                   Chester
   Westmoreland                                                  Stuart                   Chester
   Albemarle *                                               Fredericksburg              Winchester
   Caroline **                                               Fredericksburg              Winchester
   Clarke                                                    Fredericksburg              Winchester
   Culpeper                                                  Fredericksburg              Winchester
   Fauquier                                                  Fredericksburg              Winchester
   Fredericksburg                                            Fredericksburg              Winchester
   King George (LATA 246)                                    Fredericksburg              Winchester
   Frederick County                                          Fredericksburg              Winchester
   Loudoun Co. (236 LATA)                                    Fredericksburg              Winchester
   Louisa                                                    Fredericksburg              Winchester
   Orange                                                    Fredericksburg              Winchester
   Page County *                                             Fredericksburg              Winchester
   Rappahannock *                                            Fredericksburg              Winchester
   Spotsylvania                                              Fredericksburg              Winchester
   Stafford (236 LATA)                                       Fredericksburg              Winchester
   Warren *                                                  Fredericksburg              Winchester
 * Verizon tandem hands off to Independent telco tandem. ** BA trunks directly to PSAP in independent telco area.



July, 2001                                                                                 Page 30
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   Virginia 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                               Tandem A                   Tandem B
   Winchester                                               Fredericksburg               Winchester
   Accomack                                                   High street                 Jefferson
   Chesapeake                                                 High street                 Jefferson
   Chincoteague                                               High street                 Jefferson
   Franklin City                                              High street                 Jefferson
   Hampton                                                    High street                 Jefferson
   Isle of Wight                                              High street                 Jefferson
   James City                                                 High street                 Jefferson
   Langley AFB                                                High street                 Jefferson
   New Kent                                                   High street                 Jefferson
   Newport News                                               High street                 Jefferson
   Norfolk                                                    High street                 Jefferson
   Poquoson                                                   High street                 Jefferson
   Portsmouth                                                 High street                 Jefferson
   Smithfield                                                 High street                 Jefferson
   Southampton (LATA 252)                                     High street                 Jefferson
   Suffolk City                                               High street                 Jefferson
   Surry (LATA 252)                                           High street                 Jefferson
   Virginia Beach                                             High street                 Jefferson
   Williamsburg                                               High street                 Jefferson
   York                                                       High street                 Jefferson
   Albemarle *                                                 Staunton                    Salem
   Augusta                                                     Staunton                    Salem
   Harrisonburg City                                           Staunton                    Salem
   Nelson                                                      Staunton                    Salem
   Roanoke                                                     Staunton                    Salem
   Rockbridge *                                                Staunton                    Salem
   Rockingham                                                  Staunton                    Salem
   Staunton                                                    Staunton                    Salem
   Albemarle County*                                           Danville                  Lynchburg
   Amherst County                                              Danville                  Lynchburg
   Buckingham                                                  Danville                  Lynchburg
   Charlotte County (LATA 250)                                 Danville                  Lynchburg
   Halifax County *                                            Danville                  Lynchburg
   Mechlenburg                                                 Danville                  Lynchburg
   Nelson County                                               Danville                  Lynchburg
 * Verizon tandem hands off to Independent telco tandem. ** BA trunks directly to PSAP in independent telco area.




July, 2001                                                                                 Page 31
 E911 ACTIVATION PROCESS –VERIZON - EAST




   Virginia 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                       Tandem A     Tandem B
   Arlington                                            Fairfax    Alexandria
   Alexandria                                           Fairfax    Alexandria
   Loudoun Co. (236 LATA)                               Fairfax    Alexandria
   Fairfax                                              Fairfax    Alexandria
   Manassas                                             Fairfax    Alexandria
   Manassas Park                                        Fairfax    Alexandria
   Prince William County                                Fairfax    Alexandria
   Stafford Co. (236 LATA)                              Fairfax    Alexandria
   Blacksburg                                         Blacksburg     Norton
   Christiansburg                                     Blacksburg     Norton
   Montgomery county                                  Blacksburg     Norton
   Norton                                             Blacksburg     Norton
   Pulaski County                                     Blacksburg     Norton
   Pulaski Town                                       Blacksburg     Norton
   Radford City                                       Blacksburg     Norton
   Russell County                                     Blacksburg     Norton
   Wise County                                        Blacksburg     Norton

   Washington DC 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                       Tandem A     Tandem B
   Washington, DC.                                    Anacostia    Southwest

   West Virginia 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                       Tandem A     Tandem B
   Barbour County                                     Clarksburg    Wheeling
   Braxton County                                     Clarksburg    Wheeling
   Brooke County                                      Clarksburg    Wheeling
   City of Parkersburg                                Clarksburg    Wheeling
   Gilmer                                             Clarksburg    Wheeling
 * BA tandem hands off to Independent telco tandem.




July, 2001                                                         Page 32
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.3 PSAP to 9-1-1 Tandem Cross Reference (Continued)


   West Virginia 9-1-1 Tandem to PSAP Cross Reference

   Municipality                                 Tandem A        Tandem B
   Hancock County                               Clarksburg       Wheeling
   Harrison County                              Clarksburg       Wheeling
   Lewis County                                 Clarksburg       Wheeling
   Marion County                                Clarksburg       Wheeling
   Marshall County                              Clarksburg       Wheeling
   Monongalia County                            Clarksburg       Wheeling
   Ohio County                                  Clarksburg       Wheeling
   Preson County                                Clarksburg       Wheeling
   Upshur County                                Clarksburg       Wheeling
   City of Weirton                              Clarksburg       Wheeling
   Boone County                                 Charleston       Dunbar
   Cabell County                                Charleston       Dunbar
   Clay County                                  Charleston       Dunbar
   Fayette County                               Charleston       Dunbar
   Greenbrier County                            Charleston       Dunbar
   Jackson County                               Charleston       Dunbar
   Kanawha County                               Charleston       Dunbar
   Lincoln County                               Charleston       Dunbar
   Logan County                                 Charleston       Dunbar
   McDowell County                              Charleston       Dunbar
   Mingo County                                 Charleston       Dunbar
   Putnam County                                Charleston       Dunbar
   Raleigh County                               Charleston       Dunbar
   Roane County                                 Charleston       Dunbar
   Summers County                               Charleston       Dunbar
   Wayne County                                 Charleston       Dunbar
   Wyoming County                               Charleston       Dunbar
   Berkeley County                                Keyser      Cumberland, Md.
   Mineral County                                 Keyser      Cumberland, Md.




July, 2001                                                       Page 33
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.3.4 New Jersey 9-1-1 Access Information

       2.3.4.1 Getting Started

         When a Carrier proposes to go into the business of local exchange service, they must
         apply to the New Jersey State 9-1-1 office. In this application, the Carrier must submit an
         interconnection plan and a price quote (New Jersey 9-1-1 law requires the state to
         reimburse all telephone companies for the cost of their connections to the 9-1-1 Network.)
         Upon State approval the Carrier submits to Verizon - East any required trunk orders and a
         request for the MSAG, and contact telephone numbers (PSAP inquires, No Record
         Found, ect.). For additional information for 9-1-1 access in the state of New Jersey,
         please contact Irene Brennan, New Jersey 9-1-1 Service Manager, on (908) 412 – 2081.
         See other documents on this web site for New Jersey Activation.
         (http://128.11.40.241/east/wholesale/customer_docs/master.htm)
         under "9-1-1 Documentation" using "Quick Find" at the top of the page.

        2.3.4.2 Trunking Requirements

             For each county in which a Carrier is to operate, they must establish two trunk
             groups, One trunk group to the Primary Tandem and the other to the Secondary
             Tandem. Each trunk group is to be of equal size capable of supporting P.01 grade of
             service. The translations are such for these two groups that the Primary group
             overflows to the Secondary Tandem group when all primary trunks are busy or out of
             service.

       2.3.4.3 Default Routing

             Two default routing assignments are made. One default route is for ANI failure and
             the second is for “No SRDB Record Found”. ANI Failures default route to a
             designated PSAP based on incoming trunk group. For calls which an ANI has been
             received from the CLEC switch but there is no SRDB entry, the NXX code will be
             used to default route to a PSAP that serves a part of or all of the rate center
             designated by that NXX code.

       2.3.4.4 New Jersey 9-1-1 Tandem Requirements.

         2.3.4.4.1 NEW JERSEY 9-1-1 TANDEM SWITCHES.

                Tandem             CLLI Code                      Address

                Newark 1           NWRKNJ021ED             95 William St, Newark, NJ
                Newark 2           NWRKNJ022ED             95 William St, Newark, NJ
                New Brunswick      NBWKNJNB1ED             18 Paterson St., New Brunswick, NJ
                Camden             CMDNNJCE1ED             701 Federal St., Camden, NJ




July, 2001                                                                      Page 34
 E911 ACTIVATION PROCESS –VERIZON - EAST


         2.3.4.4.2 PRIMARY AND BACKUP 9-1-1 TANDEMS

               County            Primary 9-1-1 Tandem        Backup 9-1-1 Tandem

              Note: Some counties are served by two 9-1-1 tandems. Check below.

              Atlantic           Camden                         Newark 1
              Bergen             Newark 2                       New Brunswick
              Burlington         Camden                         Newark 1
              Camden             Camden                         Newark 1
              Cape May           Camden                         Newark 1
              Cumberland         Camden                         Newark 1
              Essex              Newark 1                       Camden
              Gloucester         Camden                         Newark 1
              Hudson             Newark 1                       Camden
              Hunterdon          New Brunswick/Camden           Newark 2/Newark1
              Mercer             Camden                         Newark 1
              Middlesex          New Brunswick/Camden           Newark 2/Newark1
              Monmouth           New Brunswick/Camden           Newark 2/Newark1
              Morris             New Brunswick/Camden           Newark 2/Newark1
              Ocean              New Brunswick/Camden           Newark 2/Newark1
              Passaic            Newark 2                       New Brunswick
              Salem              Camden                         Newark 1
              Somerset           New Brunswick/Camden           Newark 2/Newark1
              Sussex             New Brunswick/ Newark 2        Newark 2/ New Brunswick
              Union              New Brunswick/ Newark 1        Newark 2/ Camden
              Warren             New Brunswick                  Newark 2

   2.4 Provisioning of facilities

     2.4.1 Trunking

             The provisioning of 9-1-1 trunks from the Carrier switch to the Verizon - East 9-1-1
             tandem is as follows:

              1. For areas where a single 9-1-1 tandem exists, the minimum trunk requirement is
                 one trunk group with two trunks. Where possible, the two trunks must be diversely
                 routed between the Carrier switch to the Verizon - East 9-1-1 tandem.

              2. For areas that have dual tandems, one trunk group with two trunks must be
                 provisioned to the primary tandem and an additional trunk group with two trunks
                 must be provisioned to the secondary tandem.

                  The only exception to this rule is Pennsylvania where only one trunk per trunk
                  group is required.

               3. All 9-1-1 trunking should meet industry standards of P.01 grade of service except
                  where State requirements are more restrictive.

July, 2001                                                                       Page 35
 E911 ACTIVATION PROCESS –VERIZON - EAST


     2.4.1 Trunking (Continued)

                4. It is recommenced that the carriers follow National Reliability Council guide lines
                   for diversification of 9-1-1 trunking facilities.

     2.4.2 Use of SS7 Signaling

             The following areas in Verizon - East are provisioning 9-1-1trunking using SS7
             signaling between the Carrier or Independent Telephone Company switch and the
             Verizon - East 9-1-1 tandem.

                     1.) All of New England
                     2.) 215, 412 and 610 Areas of Pennsylvania
                     3.) 703 area of Virginia
                     4.) 410 and 301 areas in Maryland
                     5.) Roanoke area of Virginia
                     6.) All areas of New York State that are served by Mated 911 tandems.

                     Other areas still use MF/CAMA trunking. For additional information on SS7
                     signaling for 9-1-1 see the Verizon - East Network Disclosure web site
                     http://www.bellatlantic.com/disclose/.

     2.4.3 Competitive Carrier Requirements for Area Code Overlay

             The Carrier may, at its discretion, convert existing 9-1-1 trunk groups to SS7 where
             SS7 is available. However, it is recommended that if a Carrier has NXX codes in both
             the existing NPA and the proposed overlay, that it implement SS7 on its 9-1-1 trunk
             groups to avoid implementation of a second trunk group for the overlay NPA. For more
             information, please refer to:

              http://www.bellatlantic.com/disclose/

3.0 General Database Requirements

   3.1 Introduction

       The E-9-1-1 database identifies the name and street address associated with each
       telephone number to enable PSAPs to automatically identify an emergency caller's location
       if the caller is unable to communicate this information verbally to the PSAP call taker.

             Verizon - East is responsible for updating the E-9-1-1 database for its own retail
             customers, customers of Carriers served by resale of Verizon - East's local service, and
             Verizon - East's Platform Service via its Service Order System. Carriers are responsible
             for providing accurate information to Verizon - East for the E-9-1-1 database with
             appropriate ALI display information for the geographic area being served. All Carriers
             that provide their own dial tone are responsible for updating the E-9-1-1 database
             directly. All Carriers' Subscriber information for 9-1-1 is entered


July, 2001                                                                        Page 36
 E911 ACTIVATION PROCESS –VERIZON - EAST


             3.1 Introduction (continued)

                via the Verizon Electronic Interface in Verizon East

                Methods and Procedures for PS/ALI and the EDI process used for 9-1-1 database
                entry can be found elsewhere on the following web site:

                http://128.11.40.241/east/wholesale/customer_docs/master.htm

                under "9-1-1 Documentation" using "Quick Find" at the top of the page.

                When a Carrier begins to provide local service in Pennsylvania and requests a copy
                of the MSAG from Verizon - East, the CLEC must have a letter of authorization from
                the 9-1-1 Director of that Jurisdiction before Verizon - East releases of the MSAG to
                the CLEC. In addition the MSAG can not be viewed via PS/ALI in Pennsylvania.


       3.2 PS/ALI Process

             The PS/ALI Process is used by facilities based CLECs, ITCs, Wireless Carriers, PBX
             and Centrex customers within all Verizon - East states, other than New Jersey, to enter
             Subscriber telephone number and address information into the Verizon - East 9-1-1
             Data Base Management System. The 9-1-1 Database provides 9-1-1 Tandem
             Selective Routing information and ALI information to the PSAPs for all Verizon - East
             except New Jersey.

             The PS/ALI system also permits users to access the CLERK interface. This interface
             allows users to view their telephone numbers and corresponding MSAG records that
             belong to their company. Users have the ability to do on-line limited updates of the
             name and location information in the 9-1-1 Database for their customers. New York
             and New England also are able update their subscriber Disability information. In
             addition, for CLECs and ITCs providing service in the state of Vermont, users of this
             interface are also able to manage the local ‘Private Citizen’ feature mandated by that
             state.

             In the States of Pennsylvania and Delaware there is no MSAG viewing option for
             carriers. In these states state and county coordinators maintain the MSAG.

             A copy of the Interface Guide can be found on the following web site.

             http://128.11.40.241/east/wholesale/customer_docs/master.htm

             under "9-1-1 Documentation" using "Quick Find" at the top of the page.




July, 2001                                                                      Page 37
 E911 ACTIVATION PROCESS –VERIZON - EAST


             3.2.1 Number Portability

                  3.2.1.1 General

                    When a customer ports a telephone number –from one Local Service Provider
                    to another, the ownership of the customer’s E 9-1-1 record must be changed
                    from the old carrier (known as the Donor Company) to the new carrier (known
                    as the Recipient Company.)

                    Carriers are liable for their customers' E-9-1-1 records; and as such, they are
                    responsible for monitoring their E-9-1-1 Error-Record reports provided by
                    Verizon. Where there is a question, the Carrier must first investigate internally
                    before contacting the National Market Center (NMC) regarding LNP-related
                    difficulties with E-9-1-1 records..

             3.2.1.2 Verizon - East - Instructions for Porting TN Records in E 9-1-1 Database

                     1. The Recipient Company sends a Local Service Request (LSR) to Verizon
                        - West (NMC). When orders are completed, the end user’s dial tone is
                        connected to the Recipient Company and disconnected from the Donor
                        Company .

                     2. FOLLOWING COMPLETION OF THE DISCONNECT, the donor company
                        issues an "UNLOCK" function transaction record via the appropriate
                        Verizon electronic interface system. This transaction unlocks the
                        customer’s E 9-1-1 record. At this point, AND NOT BEFORE, the
                        Recipient Carrier must issue a “Migrate” function transaction record via the
                        appropriate Verizon electronic interface system. This migrate function
                        transaction record will change the ownership of the TN record from the
                        Donor Company to the Recipient Company, create a new ALI record, and
                        lock the record to the Recipient company.

                     3. Problems most often occur when the Migrate order is sent before the
                        disconnect is completed. This often happens where the original port date
                        is changed by either party. Therefore, when a CLEC is porting TN/records
                        in the E 9-1-1 database, the Carrier MUST FOLLOW THESE BASIC
                        RULES.

                                a. Do not attempt to Migrate a record until the port is complete
                            .
                                b. Once the Recipient Company has received internal
                                   confirmation that dial tone has been ported, send the Migrate to
                                   Verizon.

                                c. Do not contact Verizon to discuss a failed Migrate until the
                                   Recipient Company has investigated and received internal
                                   confirmation that the port is completed.


July, 2001                                                                      Page 38
 E911 ACTIVATION PROCESS –VERIZON - EAST


             3.2.3 Number Portability Errors

                  If the Recipient Company receives notification indicating a Migrate has failed -–
                  via Hard Error (There is a 72 hour aging process for unprocessed Migrate
                  orders before a hard error is created) -- the Recipient Carrier must take the
                  following steps:

                      A) Internally confirm that the port activity completed.
                      B) Determine the associated PON (Purchase Order Number); and
                      C) Call the Verizon - East NMC


                  The carrier must not contact the NMC until it has confirmed that the port
                  has successfully completed. The Recipient Carrier must request a status of
                  their Purchase Order Number from the NMC. The NMC will then be able to
                  determine if the port is pending, is delayed due to an error condition, or has
                  successfully completed.

                  In the event that a Carrier cancels a porting event, it is the responsibility of the
                  Carrier to cancel the modification to the E 9-1-1 record – regardless if the
                  Carrier’s E 9-1-1 record is maintained internally or by a third-party vendor.

                  .




July, 2001                                                                          Page 39
 E911 ACTIVATION PROCESS –VERIZON - EAST




             3.2.2 Verizon - East - Instructions for Porting TN Records in 9-1-1 Database
                  (Continued)




July, 2001                                                                  Page 40

				
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