Tuscaloosa, AL 35406 205-242-9687 email@example.com
SENIOR-LEVEL OPERATIONS, SALES, BUSINESS DEVELOPMENT
RESTRUCTURING, TURNAROUND/CHANGE P&L, BUDGET CONTROL DISTRICT / REGIONAL SALES
Highly accomplished, visionary and results oriented executive offering successful experience driving
retail operations, strategic planning, and revenue generation through effective strategic management
initiatives, branding solutions, and dynamic
turnaround and process re-engineering initiatives. LEADERSHIP AND BUSINESS SKILLS
Excels in the development of concepts, proposals, Million Dollar Cost Savings, Revenue Generation
ideas, and implementation planning in collaboration Strategic Regional Operations Management
with partners, operations, and key stakeholders. Persuasive/Influential/Effective Communicator
Turnaround & Change Management Principles
Rich career history in cost containment/revenue
Productivity Improvements, Cost Control
creation, communication, expansion, growth, and
Build Collaborative/Cross Departmental Relations
business support marked by explosive ROI and
Retail Facilities & Maintenance Management
growth. Dynamic executive with a myriad of success Profit and Loss Accountability/Budget Management
in streamlining workflow, realising transformational Analytically Minded, Disseminate Complex Data
change, and elevating relations building. Align Operations to Business Goals/Directives
Deep understanding of operational functions and
business tools with a track record of exceptional client service and support requirements. Strong
communicator with a proven track record using consultative techniques and strategies to influence, negotiate,
gain commitment, and develop relationships.
Risk taker, with compelling expertise in data analysis, financial management, setting and meeting
organizational goals, time management, problem solving and decision making. Proven background in
management of creative people and content; thrives in a fast paced business environment. Extremely
solutions-oriented. Disciplined team leader, motivator, and mentor, expert in P&L management, process re-
engineering, and solutions development.
VALUE OFFERED... BUSINESS PRINCIPLES
LEADERSHIP.....DIRECTION....STRATEGY AND RESULTS
— Human Resources Management — Building and Fostering Key Relationships
— Critical Thinking & Issue Resolution — Understanding Competitive Landscape
— Building Internal and External Alliances — Identifying Trends/Consumer Behaviors
— Defining and Launching Performance Metrics — Managing Sales Forecasts/Revenue Activity
DSC CONSULTING, Tuscaloosa, AL 2006-Present
Senior Consultant / Owner
Chief leadership and oversight of all aspects of small and large company client base, consulting on strategic
market segment penetration, operational issues, process improvement, and turnaround/change management.
Serve as ‘go-to’ resource, striving to gain market share and increase profitability through market analysis,
identifying niche opportunities, strengthening of core competencies, and development of sales teams.
Successfully aligned corporate policies, SOPs, scripts, and relationship development strategies to
dramatically resolve conflicts, discrepancies, and bolster profitability. Identified and implemented
numerous strategic solutions that directly impacted productivity, retention, and efficiency.
Partnered with a wholesale company to develop sales team, realizing first growth in 10 years with
focus on proper sales activity and promotional products and incentives, pest company-again growth
through execution of procedures and proper training with promotional activity
Page 2 205-242-9687 firstname.lastname@example.org
PROFESSIONAL EXPERIENCE CONTINUED…
Client consulting achievements include:
o working with $3M to $400M companies by identifying strategies in operations, sales, HR, and
o broadening scope for an accounting/finance client by working through the sales cycle,
alleviating workplace issues, demonstrating new offerings, and improving processes.
HOMIER DISTRIBUTING, Huntington, IN 1996-2006
VP, Sales & Operations
Directed sales force of 165 with a $325M budget; directing sales, operations, P&L, strategic planning, and
operations. Conceptualized strategies to deliver category busters establishing quality merchandise at a great
price. Held accountability for merchandising, HR, SOP manual development, and financial control.
Catapulted sales from $32M to $400M in a record 9 years. Supervised a team of 8 regional managers,
60 managers, administrative staff, and warehousing personnel.
Cultivated and sustained high-morale work environment, instilling 360° feedback, communication,
employee relations building, and recognition as core strategies to grow business.
WAL-MART CORPORATION, Various Locations - AL/ MS, GA, TN, FL, SC Prior to 1996
Director of Special Projects
Promoted regularly with company as the result of exceptional performance. Recognized as a top producer at
all levels with sales, profits, shrink control and employee ratings. Effectively managed and converted problem
areas into top performers. Successfully managed $500M budget and 7,000 associates.
Championed customer service engagement effort and escalation assistance that promoted strong
customer service, responsive problem resolution initiatives, and in-store merchandising promotions
that facilitated greater foot traffic, increased brand awareness and revenue gains.
Led numerous store openings on the West coast; managed annual operational budget and provided
regional and district service and support to store personnel as well as “next steps” approach to
initiating service center excellence for new Superstores in the SE.
Spearheaded successful reorganization efforts of various department and implemented a solid career
path program to develop individual strengths and build long-term talent.
Provided turnaround success; re-energized the workforce resulting in effective customer service and
support standards that increased customer satisfaction levels and minimized escalations.
Developed successful productivity and quality standards, eliminated non value ad functions that
increased effective customer service, implemented training that improved retention.
Promoted as one of the youngest Store Managers’ and District Managers in the Company. Drove
Hometown USA profit initiative, and corporate restructuring and staffing.
EDUCATION & CREDENTIALS
Bachelor of Business Administration
Harding University, Searcy, AR