It makes good business sense
Over 10 million people in Great Britain have a disability or long-term health
By working with Pluss you can:
Tap into a significant pool of talent to get the best person for the job.
Minimise risk with ‘try before you buy’ recruitment - through our pre-
screening and work trial techniques.
Improve morale, performance and bottom line results.
Have a workforce that understands your disabled customers - they have
an estimated spending power of over £80 billion a year.
Ensure you are compliant with current legislation.
Enhance your company’s Corporate Social Responsibility.
Page 3 Pluss’ vision
Who are Pluss?
What is Work Choice?
Page 4 What support can you expect from Pluss?
Page 5 How it all works
Page 6 Independent employment
Returning to Work Choice
Helping you retain valuable staff
Page 7 What we ask of you, the employer
Tell us what you think
Page 8 Can we do business again?
People of all abilities are inspired to achieve a career
Who are Pluss?
Pluss is a Social Enterprise that supports thousands of people with disabilities
each year to achieve work and a career.
Pluss is one of the largest Social Enterprises in the UK. We have an annual
turnover of £21 million and employ over 500 staff, around half of whom have a
disability. We have been in business for over 40 years, and have a wealth of
expertise on disability in the workplace.
Pluss runs the Work Choice contract on behalf of the Department for Work
and Pensions (DWP).
What is Work Choice?
Work Choice is an employment programme that supports people with
disabilities find and succeed in work.
Work choice offers a tailored package of support to help your employee
develop the skills and confidence to reach their full potential at work.
Our advisers will provide you with all the practical support and advice you
need - from recruitment, induction, training and adjustments through to
helping you with employees who are at risk of losing their job due to their
health condition or disability.
Work Choice supports employees who will be in paid work for at least
16 hours a week.
Did you know?
People with disabilities tend to have better attendance and health and
People with disabilities also tend to stay with their employers longer.
20% of people of working age have a disability or long term health
What support can you expect from Pluss?
Our support includes:
Working closely with you to match the needs of your business to the skills
of people with disabilities.
Identifying people with the ability and motivation to do your jobs - using a
range of pre-screening and work trial techniques
A development plan to set out your employee’s role, work goals and
details of the support you will both receive.
Intensive training and coaching - to help your employee learn new tasks,
build confidence and do their job well.
Disability awareness training for your teams.
Advice on reasonable adjustments and specialist workplace equipment.
Access to funding towards equipment and adaptations – the Governments
'Access to Work' scheme can help with extra costs which may be incurred
due to a persons disability.
Ongoing mentoring, guidance and advice.
We maintain regular contact – with a review of your employee’s progress at
least four times a year.
How it all works
When an employee starts working for you
You and your employee will be supported by a named Pluss adviser
throughout. They will offer ongoing monitoring, guidance and advice. We will
provide you with a tailored package of support.
Health and Safety
We will complete a Health and Safety questionnaire before the employee
starts in work with you. A copy of this is given to you and is reviewed
Your employee will also be given a copy of the ‘Health and Safety’ leaflet
‘What you should know’.
Should you require any help or advice in relation to Health and Safety you can
contact our free telephone helpline.
Development plan reviews
We will meet with you at least four times a year to revisit your employee’s
development plan. Together, we will review their progress, decide on new
goals and address any issues arising in the workplace.
It’s all about ensuring your employee continues to succeed, flourish and reach
their full potential at work.
We provide as much or as little support as you and your employee need.
We will also agree a target date for your employee to progress into
independent employment. The target date will very much depend upon
The longer-term aim is that we reach a stage where you and your employee
are confident you don’t need us any more.
The aim of Work Choice is that your employee reaches a stage where they
feel confident about moving into independent employment.
To help you do this, we will ensure that both you and your employee are
happy, that their job is being performed well, that their home life is stable and
that you have an action plan to help you and your employee identify any
triggers or early warning signs of a problem.
Remember, even after this we will always still be there. We will maintain
regular contact with you for a minimum of 6 months after your employee has
moved into independent employment. We will offer advice and help address
any problems that may arise along the way.
After this, you can also contact us through our helpline for any advice and
support on 0800 334 5525.
Returning to Work Choice
If any significant problems arise within two years, your employee can return to
Work Choice straight away. There is no need to re-assess their eligibility.
If an existing employee's job is at serious risk due to a health condition or
disability, we can provide a tailored package of support to help keep them in
It may be some simple adjustments or perhaps re-training in a different job
Whatever the situation, you will keep valuable experience within your
company whilst saving time and money on recruitment.
We want your experience of working with Pluss to be positive, empowering
In return, we would ask that you:
Offer your employee the same terms and conditions, training and
development opportunities as you would the rest of your workforce.
Work in partnership with us to help your employee achieve the goals set
out in their development plan.
Provide us with a copy of your standard terms and conditions, and your
employer liability insurance certificate.
Keep a record of hours worked, sickness and absence (if any) of your
Keep us informed of any changes in support needs.
If you have any worries or questions, you can contact us straight away - that is
why we are here.
It is very important that you tell us what you think about Pluss services and we
warmly welcome any feedback you can give us. We need to know what you
find most helpful and what needs to improve.
We will send you a Customer survey annually so you can tell us directly what
you think of the service you have received.
If there is anything you are particularly pleased or unhappy about, please tell
us straight away.
You can pass the feedback to your Pluss adviser or contact our helpline on
0800 334 5525.
Employer feedback continued
All complaints are dealt with, wherever possible, locally and informally.
However, where this is not possible, the complaint will be logged by our
Employment Bureau and directed to a Senior Manager to resolve.
We will write to you within 5 days, acknowledging your complaint. All customer
feedback is recorded and a report is presented quarterly to the Pluss
Leadership Team who agrees improvement actions.
Advertise your vacancies for free
If you have other vacancies we can advertise them for free on our website.
We will also inform all our jobseekers who may be suitable for the job.
Pluss has lots of top tips that can help you develop new ways of attracting
great people for your jobs.
Helping you meet your obligations under
the Equalities Act 2010.
As an employer, you have a duty to make reasonable adjustments to ensure
your disabled employee's are not placed at a substantial disadvantage.
Reasonable adjustments are often simple and inexpensive. They can include
reviewing the way you do things, removing physical barriers or providing
equipment to assist your disabled employee's to do their job (Equalities Act
Pluss are on hand to advise and support you on all aspects of reasonable
adjustment on 0800 334 5525.
Purchasing from Pluss
Pluss has a range of Social Enterprises that offer traineeships and
employment for people with disabilities.
Our Social Enterprises offer a variety of high quality products and services
An asset management service recycling redundant IT equipment in a
secure, environmentally sound and legislatively compliant manner.
Information in an easy read format for people with learning disabilities,
literacy needs or those who do not have English as their first language.
Light engineering, upholstery and a selection of wood products from beds
to school tables.
Mobility Equipment - from scooters, hoists and chairs to aids for daily
Wheelchair supply, accessories, servicing and repairs.
Contact us on:
Pluss is a Social Enterprise owned by Devon County Council, Plymouth City
Council, Somerset County Council and Torbay Council.
Every year we inspire thousands of people with disabilities to achieve the
career of their choice.
Our literature can be supplied on tape, in large print, on PC disk, in Braille,
and in other languages and formats. Contact us to order your copy.
Follow Pluss on Facebook and Twitter and YouTube.