Newsletter of Jebsen & Jessen Group of Companies South East Asia
July 2004 I Volume 16 No. 2/2004 I Mita (P) No. 265/03/2004
new Vietnam facility
A business launch was held the same evening at
Sofitel Plaza in Ho Chi Minh City.
Corporate News 2-3
Life Sciences 6
Mr Ho (second from right) unveiling the inauguration plaque, Material Handling 8
using MHE-Demag’s very own lifting technology.
M HE-Demag signals its intentions to further
establish itself in Vietnam with an inauguration
ceremony held for its new workshop in Binh Duong
About 100 guests from the industry, local
authorities and the media attended the inauguration
ceremony, which was officiated by Mr Ho Minh Features 11-12
province on May 6, 2004. Phuong, Chairman of the Binh Duong People’s
Located at the Vietnam Singapore Industrial Park, Committee, and graced by a number of key
the 1,500sqm workshop has the capacity to produce representatives including Mr Klaus Hoffmann, Vice
up to 70 cranes per year. President for Handling Technology Business of the
MHE-Demag has been operating in Vietnam Demag Cranes & Components Worldwide.
through a representative office since 1996. With the In his address, Group Managing Director Manoj About the Masthead
new setup, MHE-Demag can now service the Beri said, “We at MHE-Demag are looking forward The Mackerel masthead combines
Vietnamese industry better, providing state-of-the- to participating in Vietnam’s industrial development, graphic images of the compass, sky,
clouds and vast ocean to symbolise
art technology on par with the latest material and are committed to exceeding our customers’ the Group’s sea-faring tradition and its
handling equipment and know-how from European expectations by being the preferred providers of growth to become an important link
between East and West. The ripples
and North American leaders including Germany, innovative lifting and handling solutions.” — By reflect the expanding and international
Finland, Switzerland and Canada. Darren How, JJSEA character of the Group and the
communication function of this
Electra unveils new name and
partnership with Agilisys
E lectra Data Services,
the IT affiliate of
Jebsen & Jessen (SEA),
Electra is now the
partner for Agilisys in
the leading providers in
this field across US and
has been renamed ASEAN, the first time Under the agreement,
Electra, in line with its that Agilisys supply chain Electra may also conduct
“Driven by business.
overall business strategy software will be reselling and Driven on IT.” is the
to offer professional and introduced here. implementation activities new tagline of Electra.
specialised IT consulting “We are delighted for the North Asia and
services. with this signing, as India markets.
In conjunction with Electra can now bring a With this solution, use in such industries as Malaysia, Thailand and
the rebranding exercise, world-class and proven Electra helps customers food and beverage, Indonesia as a
Electra launches a new supply chain solution for in the process industries chemicals and representative office.
enterprise solution for the process industries make informed supply pharmaceuticals. The revamped website
supply chain to this part of the chain decisions and gain Electra is now at electra.jjsea.com
management, in world,” said Managing a competitive edge established in four details its new services.
partnership with global Director Gopal through the intelligent countries in South East — By Darren How,
supply chain software Varutharaju, adding that use of IT. The solution is Asia, namely Singapore JJSEA
provider Agilisys. Agilisys is already one of designed especially for as its headquarters,
Garnet opens DH5 million
processing facility in Dubai
A ustralia-based sister
services to customers in
the UAE, throughout the
Middle East and the
in the Government of
has recently established a Caspian Region. Resources is a
fully integrated garnet The investment partnership between
processing facility in the decision was made GMA Garnet (Europe)
Jebel Ali Free Zone, Dubai. following its success in and Jebsen & Jessen
The DH5 million plant the marketing of high Hamburg. — By
is designed with an output quality Garnet abrasive Stephanie Cheong, JJBSM
capacity of 50,000mt per products in the area for
annum, to provide better over 15 years. Managing Director Torsten Ketelsen with guest-of-honour
Sultan Ahmed bin Sulayem at the official opening.
“The Jebel Ali Director Torsten
processing plant will add Ketelsen.
flexibility and high levels The opening on Mar
of local product 18, 2004 was officiated
availability as well as by Sultan Ahmed bin
substantial cost savings Sulayem, executive
to our Middle East chairman of Dubai Ports,
operations. These Customs and Free Zone
benefits will be directly Corporation, and Mr
The Dh5 million plant in Dubai has an output capacity of passed on to our valued Clive Brown, Minister
50,000mt per annum. clients,” said Managing for State Development
Regional BSU meeting
held in Malaysia
R epresentatives from
Jebsen & Jessen
Business Services and
relevant to member
More than 40
the BSU meeting was put
on hold due to the
exercise. — By
Stephanie Cheong, JJBSM
senior management representatives from the
gathered from June 24- region attended this
26, 2004 for the annual meeting. Some of the key
Business Services Unit areas discussed included
(BSU) meeting. developments in Group
The meeting at Sofitel Human Resources, SAP
Palm Resort, Johor in and Finance &
Malaysia facilitated a Accounting.
discussion on strategic The last BSU meeting
direction and challenges was held in Singapore
for BSU, and how to stay two years ago. In 2003, About 40 staff members from the region attended the meeting.
S L Wuu celebrates 25 years
M r Wuu Sok Lan of
Jebsen & Jessen
Engineering Group and
made General Manager
Manoj Beri, his very first
around me, from my
colleagues whom I have
worked with over the
years.” — By Darren
known as Mr S L Wuu, within a year. boss 25 years ago. various superiors to How, JJSEA
celebrates 25 years with After a restructuring To the delight of all,
the Group this year. in 2001, he became Mr Beri remarked in his
Now Regional Managing Director of address that Mr Wuu still
Director for the Process Jebsen & Jessen Process sports the “school boy
Engineering Division, Mr Engineering before he look” after all these
Wuu started his career assumed his current years.
here as a Sales Engineer position at the start of In an exclusive email
on May 22, 1979, and was 2004. interview with The
promoted to Sales A lunch reception was Mackerel, Mr Wuu said
Manager on Feb 1, 1986. held at his Gul Circle of his time with the
On Mar 1, 1990 he office in Singapore Group, “I am happy and
Chairman Heinrich Jessen (left) and Group Managing Director
became Deputy General where some 100 have enjoyed my stay Manoj Beri (centre) with Mr Wuu (right) at his lunch
Manager responsible for colleagues were invited, mainly because of the reception.
Abdullah Yusuf receives long
C hairman Heinrich Jessen (left) presented the 25-year service award to Mr Abdullah Yusuf (right)
in the Medan branch of MHE-Demag in Indonesia on June 1.
Dullah joined as a delivery driver on Oct 10, 1978. According to General Manager Henry Tio, he is
a quiet man who is diligent and committed to his job. — By Stephanie Cheong, JJBSM
SPOC makes email
filing a breeze
J J-Degussa in Singapore (JJDS) has found a solution to their email
filing needs in SPOC (Single Point of Contact), a centralised
system from Denmark’s IT-Inspiration, implemented by Electra.
Previously, important email messages were printed and manually
filed, an unattractive practice by today’s standards. After a series of
discussions and reviews, SPOC was implemented early this year.
A committee of JJDS sales staff coordinated by Ms Lim Siew Tin
was formed to oversee the initial system implementation and fine-
tune it with additional features.
With SPOC, key information such as email, fax, and minutes of
meeting are now captured in a centralised platform. Employees
found the system user friendly and information in the database
could be easily accessed.
The company discovered that information sharing and
communication flow among the staff had also improved. The use of
SPOC also reduced paper usage as manual printing and filing was no
The system is now enhanced, allowing employees to retrieve old Electra’s Lim Jew Pean (second from left) explaining the SPOC system to
mail and information outside the office. — By Liow Song Hock, JJDS
JJDT and Purolite join
Water Asia 2004
J J-Degussa in Thailand (JJDT) and business partner Purolite
participated in Water Asia 2004 in Bangkok, Thailand from June
The four-day exhibition attracted over 5,000 visitors from
various industrial sectors from all continents.
This year’s exhibition was a constitution of four shows related
to the water and wastewater industry namely Entech, Pollutec
Asia 2004, Pumps & Valves Asia 2004, Lab Tech 2004 and Water
During the exhibition, Purolite Regional Manager Ivor Le and his
team took the opportunity to demonstrate the performance and
effectiveness of removing dissolved solids or contaminants from
water using ion-exchange resins to end-users, equipment
manufacturers and engineering companies.
Former contacts of Purolite were re-established and
prospective customers were introduced to JJ-Degussa’s extensive
From left: JJDT Department Manager Komon Lomchantrasilp, Purolite
International Regional Manager Ivor Lee and JJDT Senior Sales Executive range of solutions including the TMT 15® for the precipitation of
Supaporn Monprasit. heavy metals. — By Daniel Franke, JJDT
JJCS offers upgrade at Avaya IP
Telephony breakfast meet
J ebsen & Jessen
Singapore (JJCS) and key
Servers & Gateways.
JJCS also took the
opportunity to reinforce
technology partners its value proposition and
Avaya, NICE and core competencies as a
Trendicate jointly premier business partner
organised a breakfast of Avaya and NICE.
seminar at The successful
Intercontinental Hotel turnout included
on May 7, 2004. valuable customers such
The seminar entitled as Singapore Mint,
“Enriching your business Singapore Police Force,
with Avaya IP telephony” HDB, AIG, DBS Bank,
aimed to provide Standard Chartered
technology updates on Bank, Great World
Avaya’s IP telephony Service Apartments,
solutions and offer Avaya Singapore Turf Club, The meeting was held at Intercontinental Hotel in Singapore.
legacy (TDM) PABX Creative Technologies
customers an incentive and Hewlett Packard, The seminar JJCS” promotion. This is customers and
to upgrade to the new representing the key concluded with a launch available from May 7- prospects. — By Betty
S8000 series Media industry segments. of the “Upgrade with Sept 30 to key Philomena, JJCS
JJCT wins THB 7.8 million ETA
network system upgrading project
J ebsen & Jessen Communications in Thailand (JJCT) and main contractor UCOM
secured a network system upgrading project for the Ministry of Interior,
Expressway and Rapid Transit Authourity Thailand (ETA).
The THB 7.8 million project was awarded on March 23 and completed by the
end of June 2004. It involved using an IP telephony system to enhance the current
system infrastructure with new high-speed network equipment and
With the Avaya Data Networking Solution, JJCT installed two high-speed core
switches at the main control centres and 28 edge switches at every toll plaza
areas linked with high-speed fibre optic cables. These toll plaza areas were
installed with Avaya IP phones controlled by three Avaya IP PABX units.
ETA is a state owned organisation responsible for the construction,
maintenance and management of expressways and public transportation
New system upgrades using Avaya solutions from JJCT help infrastructures. — By Pornchai Chongkasempaiboon, JJCT
improve Bangkok’s traffic conditions.
JJ-Lurgi offers bio fuel as
alternative energy source
J J-Lurgi is marketing the
technology to exploit
bio fuel to meet rising
diesel and bio ethanol.
Bio diesel is a clean,
renewable fuel, which
comes from sugar in
cane and beet or starch
in corn and cassava.
demands for alternative can be a stand-alone The market potential
energy sources in the product or blended with for bio fuel is especially
agricultural sector. its fossil equivalents in high in Asian countries
Bio fuel is gaining diesel vehicles. The with strong agricultural
steady ground as an feedstock for bio diesel sectors. JJ-Lurgi, an
alternative to fossil fuel, production is derived expert organisation in
Bio ethanol plant for Adkins Energy, USA.
as organisations bow to from either palm oil or renewable resources
increasing price and seed oil. technology, has already
environmental Bio ethanol can be received numerous
pressures. used as a replacement inquiries to provide
Bio fuel comprises for MTBE (methyl technical solutions and
plant material and animal tertiary-butyl ether) as a set up bio fuel plants.
waste from which motor fuel additive — By Connie Lo, JJLEM
energy can be produced. (oxygenate) or blended
Two examples are bio with regular gasoline. It Bio diesel plant for Natural EnergyWest, Germany.
After sales service
department comes good
J J-Lurgi today is
realising the rewards
from the setting up of an
significant increase in the
sale of spare parts since
the formation of this
after sales service department.
department two years The objective of the
ago. setup is to enhance
Through the customer relationship,
department’s hard work provide a channel for JJ-
and commitment, JJ-Lurgi Lurgi to receive
has so far managed to feedback from existing
secure numerous plant customers regarding
upgrading projects, plant performance and
which includes operational
expansion of plant improvements, and
Plant upgrading of refining plant from 400TPD to 500 TPD for Cai Lan Oils and Fats Ind.
capacities, increasing obtain market
product quality to cater intelligence and
for the more stringent performance of Customer Care which the consistent important way in which
requirements in the competitors’ plants. programme objectives fulfillment of customer JJ-Lurgi distinguishes
specialty oil markets. This is also in line — to generate an needs becomes the itself. — By Connie Lo,
There is also a with the Group’s organisational culture in central focal point and an JJLEM
JJMT regains Best Distributor
Award 2003 for Samsung cameras
J ebsen & Jessen
Marketing in Thailand
(JJMT) reaffirmed its
share in Thailand from
5% in 2002 to 10% in
2003. Last year, JJMT
market position by together with Samsung
winning the Best launched two successful
Distributor Award 2003 digital camera models —
for Samsung cameras. Digimax V3 and V4.
The last time Samsung These cameras came
honoured JJMT with this with many attractive
award was in 1999. The features including the
award, presented at the world’s first Thai
6th Asian Convention at language interface menu.
the Grand Hyatt Nusa Other models include
Dua Bali in Indonesia, the Digimax 240, and
recognised the Digimax UCA3, a trendy
company’s outstanding camera with superior
performance and movie MPEG4 functions.
excellence in the sales — By Kim Jurgensen,
and marketing of JJMT
JJMT has successfully
Samsung President & CEO Techwin Joong-Koo Lee (left) increased Samsung’s
handing the award to Jebsen & Jessen Marketing Regional
Managing Director Hans Ulrich Hansen. digital camera market
iRiver launched in Singapore
J ebsen & Jessen Marketing in Singapore (JJMS) is
proud to be the sole distributor for iRiver digital
entertainment products in Singapore.
iRiver was officially launched on May 5, 2004 at Bar
None, Marriott Hotel. During the event, 200 guests
including dealers and media representatives were
entertained with music and dance performances and
The products showcased were super-slim CD-
MP3 players, Flash MP3, and superior MP3 hard disk
players. iRiver is set to heighten the digital music and
entertainment industry standards with its user
friendly and high quality products designed using
cutting edge technology.
Dealers anticipated a surge in MP3 player sales and
the trend would continue for the next few quarters.
iRiver targets to increase its global market share
from 23 per cent in 2003 to 40 per cent this year.
— By Surbjit Kaur, JJMS Guests trying out the various iRiver MP3 players during the launch.
New innovative in-house
products from MHE-Demag
The Syncrowinch® was further developed and integrated into
M HE-Demag’s three-year research and development with
Swiss business partner Plumettaz flourished with the launch
of the revolutionary personal winch lifter — Syncrowinch®.
building maintenance gondolas under the Chameleon range and
roof powered gondolas known as the Eagle.
The structure of this roof powered BMU gondola is based
on the principle of two active ropes with two sophisticated
inter-linked safety catch systems.
This simple motorised unit is ideal for installing onto
existing roofs as very limited wheel loading is required. The
design characteristics give rise to the name ‘Eagle’ as the unit
will always be landing on top of roofs.
The high degree of standardisation coupled with the two-
rope principle and double safety catch system has made it
possible to launch the Eagle at very competitive prices
without compromising on quality or compliance with
relevant standards and code of practices. — By Jorgen R
The Chameleon gets to unreachable places from ground to
The chameleon product range was developed in full
compliance with the EN1808, a worldwide recognition for
access equipment well known for its stringent standards.
Chameleon 1 is a price competitive single-winch, lifting
product with double safety catch and anti-rotation rope
suspension systems. The façade “reachability” is better than
many two-winch platforms.
Chameleon 2 incorporates two Syncrowinches® and
platforms could be built up to 10 metres in length.
MHE-Demag has secured distribution rights to market
these products in the ASEAN region. Over 50 units were
ordered within a short span of four months after the initial
Plans to market this product internationally are underway
with one unit making its way to Tanzania, Africa. The Eagle is a innovative gondola that lands on roofs.
Boiler system enhanced
to reap green benefits
water that feeds the boiler. This means less
J ebsen & Jessen Broadway has completed
two key enhancements to the boiler
system in its Singapore facility that pave the
fuel is required to convert water to steam.
Since its introduction, fuel consumption
way for significant cost and environmental has dropped by about five per cent,
benefits. according to Technical Director K G Lim.
First, natural gas has replaced fuel oil in “We feel that our commitment to
the combustion chamber of the boiler protect the environment has to be
system early this year. Natural gas is a more continuously backed up by action,” said
environmentally friendly option, as sulphur Regional Managing Director Chui Tau Siong.
content in fuel oil emits a harmful and The boiler system is an important
corrosive vapour. Combustion of natural component in the production of packaging
Mr K G Lim explaining how the boiler system
gas is also more complete, which will result material, as the heat generated goes into benefits from the new enhancements.
in a cleaner boiler system and hence a expanding raw material and fusing moulded
lower maintenance cost. foam, as well as “firing” the drying ovens. Buoyed by the initial results, the
Second, the boiler system has been Besides promoting resource organisation will introduce similar
installed with an economiser which productivity in line with good EHS enhancements to the boiler systems at the
intelligently harnesses waste heat for practices, the boiler system enhancements production facilities in Tebrau and Nilai,
productive use. With the economiser, flue make economic sense, as the Packaging Malaysia in the second half of the year. —
gas leaving the exhaust at as high as 240 Regional Business runs up a bill of about By Darren How, JJSEA
degree Celsius is redirected to preheat the S$700,000 annually on fuel consumption.
Keen response to hospital’s
blood bank shortages
T he Sports & Recreation Club of Jebsen & Jessen
Broadway (Johor) and Jebsen & Jessen
Broadway Moulded Fibre organised a blood
donation campaign on May 5, 2004 for Sultanah
Aminah Hospital, Johor.
A total of 35 staff registered for the campaign,
which was held at the company’s meeting room.
General Manager C J Loh praised the donors their
The favourable response to this campaign
prompted the club to consider making this beneficial
Kind hearted donors part with
activity an annual event. The hospital greatly their blood.
encourages such campaigns and has agreed to give
their full support to such events in future. — By
Norzila Omar, JJBJM
Healthcare Division honoured
by GE five years in a row
F or the fifth
consecutive year, the
Healthcare Division of
the Star Aquarius cruise
ship, JJTM received the
award for “Best Dealer
A market leader in
JJTM aims to maintain its
Jebsen & Jessen and Top Overall Sales” current leadership and
Technology in Malaysia and “Top Cardiology growth expansion in this
(JJTM) was honoured by Sales & Marketing” for industry. Mr Puru added
GE Medical Systems for South East Asia. that he is confident the
outstanding sales These excellent profitable partnership
achievements in 2003. achievements were with GE Medical Systems
At a recent GE made possible by a team will carry on for many
Medical Systems of dedicated sales staff, more years to come.
Information Technology said Regional Director R — By Yuki Wan, JJTM From left: GE Sales Manager Murali Krishna, GE General
Manager Arun Sharma and JJTM Regional Director R S Puru.
sales meeting held on S Puru.
JJ-Lapp Cable joins
automation and assembly
exhibition in Thailand
J J-Lapp Cable in Thailand was only four months old when it
participated in its first exhibition, WorldTech/Assembly Tech 2004,
in Bangkok from May 6-9 this year.
The exhibition was held together with Automotive Manufacturing
2004, which represented the fast-growing automotive industry in
Nearly 40,000 professionals from the process and factory
automation industry in Thailand visited South East Asia’s largest
exhibition hall, The Impact Arena, to get first-hand knowledge about
the newest cutting-edge technology within the industry.
The JJ-Lapp Cable team, supported by Lapp Logistics Singapore, was
on location with a 30sqm booth and particularly focused on the
Unitronic® Bus and Ölflex® control cable range.
The exhibition over four days helped to establish the Lapp Cable
brand among a wide range of potential customers. — By Michael
The team focused on the Unitronic® Bus and Ölflex® control cable
range at the exhibition.
Two senior staff for Jebsen &
Jessen companies in Thailand
M r Kamolwat Chandvirach joined Jebsen & Jessen
Communications in Thailand (JJCT) as the new General
Manager on May 6, 2004.
relevant experience and will be a valuable addition to the finance
and accounting team. — By Benjawan Sutchiewcharn, JJBST
His responsibilities include a major emphasis on Operational
Planning and Control and overall performance of the company.
With 18 years of experience in IT sales and marketing as well as
programming, software implementation and technical support, Mr
Chandvirach is well equipped to spearhead the growth and
development of JJCT.
Earlier in April 2004, Ms Itchaya Savanayana joined Jebsen &
Jessen Business Services in Thailand (JJBST) as Financial Controller
supervising the Finance and Accounting team.
Before this appointment, she was the Director of Finance at a
US-based distributor of pharmaceutical, consumer products and
Coincidentally, Khun Itchaya has also more than 18 years of JJCT GM Kamolwat Chandvirach and JJBST FC Itchaya Savanavana.
New HRD Manager for Jebsen &
W ith effect from April 1, 2004, Ms Lee Lai Kheng takes on a new challenge
as the new Human Resource Development (HRD) Manager for Jebsen &
Ms Lee has been with the Group for seven years since May 1997. She joined as
a Human Resources Manager for Jebsen & Jessen Marketing in Malaysia. In April
2001, she assumed a new role as Training Manager for Jebsen & Jessen Business
Ms Lee was the pioneer member and later the team leader for the SAP-
Human Resource module implementation project for the Group.
In her new role, Ms Lee will be responsible for the human resource
development needs of the Communication Regional Business Unit (RBU). Her
foremost priority is the implementation of the People Development System
(PDS) in JJCS and to obtain certification by June 2005.
Other regional roles include the formalising of business objectives and the link
to staff competencies and performance, reviewing all current job descriptions,
recruitment and selection process and the preparation of training needs analysis.
— By Stephanie Cheong, JJBSM
Malaysia-based Ms Lee will oversee the HRD needs of the RBU.
“I saw how they
hatched an ostrich”
O n June 12, 2004, a group of employees
from Jebsen & Jessen companies and
their families gathered for a one-day trip to
ostrich farm. The farm keeps over 100
ostriches ranging from one-day old chicks
to seven-year old breeders. The life span of
fruit orchard. Many did not pass up the
chance to buy home some fresh fruits.
“The trip to the ostrich farm was fun
Penggarang, Johor in Malaysia. an average ostrich is 50 years. especially for the kids. We even posed for
The group, mostly comprising staff from There, the group got to see a state-of- pictures with ostrich eggs,” said Ms Renee
Singapore, departed for Johor at 8am and the art incubation system and even Toh of Jebsen & Jessen Business Services,
after a two-hour journey, arrived for an witnessed an ostrich chick breaking out one of the organisers from the Sports and
early seafood lunch at Sungei Rengit. from its shell! Recreation Club. — By Stephanie Cheong,
The highlight of the trip was a visit to an The itinerary also included a visit to the JJBSM
Printed on recycled paper • Designed by Pagesetters Services • Company Registration No. 197700367N
Jebsen & Jessen (SEA) Group of Companies is part of a business enterprise that dates its origins to a trading partnership formed in Hong Kong in 1895. The Group,
incorporated in the early 1960s in South East Asia, is today a highly-diversified entity engaged in seven core businesses: Chemicals, Communications, Life Sciences, Marketing, Material Handling,
Packaging and Technology. With a focus on South East Asia, the Group has established a firm foothold in the region through more than 40 subsidiaries and associate companies in Singapore,
Indonesia, Malaysia, Philippines, Thailand and Vietnam, employing approximately 2,500 people. Since its incorporation, the Group has grown dramatically in tandem with the region’s dynamic
economic growth, strengthening its reputation as a leading provider of state-of-the-art technology and products — committed to fulfilling customer needs with professionalism and integrity.
Outside the region, the Group enjoys close ties with sister companies in Hong Kong, China, Denmark, Germany and Australia.