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					  SLA Ethics 101
          Presented by
Christopher Bauer, PhD, HSP, CFS
       Bauer Ethics Seminars
     www.bauerethicsseminars.com
Where Do We Find The SLA
      Ethics Code?
• It is a work in progress as of early 2008.
• SLA members are currently referred to
  the ethics codes of the ALA, AIIP,
  ASSIS&T, and SCIP.
        American Library
        Association Code
• Last updated January 2008
• Provide the highest level of service.
• Uphold intellectual freedom & resist
  censorship.
• Protect users privacy & confidentiality.
• Respect intellectual property rights.
       ALA Code (cont’d)
• Treat others with respect & advocate
  rights and welfare of institutional
  employees.
• Do not advance private interests over
  institutional interests.
• Do not let personal convictions interfere
  with fairness or access to information.
       ALA Code (cont’d.)
• Strive for excellence & maintain
  professional knowledge & skills.
             AIIP Code
• Last updated in April, 2002
• Uphold the reputation of the profession.
• Provide the most current and accurate
  information possible given the
  circumstances.
• Help clients understand the sources and
  reliability of information.
       AIIP Code (cont’d)
• Only accept legal projects not
  detrimental to the profession.
• Respect client confidentiality.
• Recognize and respect intellectual
  property rights.
• Maintain professional relationships.
• Comply with AIIP ethics code.
          ASIS&T Code
• Last updated in May,1992
• Focuses on “responsibilities” rather
  than rules.
• Responsibilities are to:
 Employers/Clients/System Users
 Profession
 Society
             SCIP Code
• Increase recognition and respect for
  profession.
• Comply with applicable laws.
• Accurately disclose information.
• Avoid conflicts of interest.
• Honest & realistic
  recommendations/conclusions.
      SCIP Code (cont’d)
• Promote the SCIP code of ethics.
• Adhere to company policies, objectives,
  and guidelines.
    Polling Question
What are the three most important
values for an SLA ethics code to
           advocate?
       What Are Ethics?
• Doing the next right thing.
• The rules you follow even when no one
  is looking.
• The sum of your guiding values.
         Ethics vs. Rules
• Rules are, well, just rules!
• Ethics are values-based and underlie
  the rules.
• Legal but unethical behavior is possible.
• Illegal but ethical behavior is possible.
• (Neither of the above are likely to be
  required of viewers of this program…)
       Time for Q&A!
Please either email or phone in any
     questions or comments.
    What Are Your Guiding
          Values?
• Think about and list the values that
  drive your personal ethics.
• Think about and list the values that
  drive your organization’s ethics.
     Now… What Are Your
        REAL Values?
• Individual and organizational behavior
  are driven by reducing pain & increasing
  comfort.
• What might be covertly driving your
  personal behavior?
• What might be covertly driving your
  organization’s behavior?
Values Driving Effective
          Ethics
         Establish
         Thoughtful
         Honest
         Insightful
         Customer-friendly
         Services
    Polling Question - To Whom
    Do You Ultimately Answer?
•   My boss.
•   My department.
•   My company.
•   My personal conscience & values.
•   My customer at the moment.
•   It depends on the situation.
     ‘Red Flags’ For Ethics
           Problems
• Remember - we solve problem by
  talking to ourselves.
• Listen for rationalizations either in
  advance or following an action.
The Most Common Self-Talk
       ‘Red Flags’
• “Whew - Just squeaked by on that one!”
• “I hope _____ doesn’t find out about
  this…”
• “It’s such a small thing, it really won’t
  matter.”
• “Just this ______.”
• “C’mon…everybody else does it!”
   Quick Risk Assessment
• Three columns on paper
• Left column = Your stated values.
• Middle column = Your ideal life or
  business’ ultimate goals.
• Right column = Where might the pursuit
  of your ideal life or ultimate business
  goals clash with your values?
       Time for Q&A!
Please either email or phone in any
      questions or comments.
   What If You See or Hear
     About A Problem?
• Consult, Consult, Consult! (Make sure
  you know the standard of practice.)
• Remember the do’s and don’ts of
  consulting.
• Start with an informal confrontation if
  appropriate.
• Remember the do’s and don’ts of
  confronting others.
   Polling Question
What/who are your best sources
 of information on professional
      standards of practice?
       Are You An Ethics
         Ambassador?
• Know the rules but also what to do
  when there isn’t a rule for something.
• Model and reinforce ethical behavior
  whenever you can.
• Advocate for thorough and effective
  ethics and values training in your
  organization.
     Are You An Ethics
    Ambassador? (cont’d)
• Actively work with your organization and
  the SLA to build, maintain, and promote
  great professional ethics.
    Polling Question - How can the SLA
       be the most helpful to you in
         resolving ethics concerns?

• Online ethics forum & FAQs.
• Ethics ombudsperson for consultation
  and mediation.
• More ethics training opportunities.
• All of the above.
• None of the above.
          Final Q&A
Please either email or phone in any
      questions or comments.
For Additional Information
     and Resources

     Contact Christopher Bauer
       Bauer Ethics Seminars
 (615) 385-3623 or (800) 884-1569
  Chris@bauerethicsseminars.com
   www.bauerethicsseminars.com

				
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posted:1/26/2013
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