Loop-start, Ground-start and DID/DDI trunks, Service
Observe and Single-Step Conferencing Applications,
Analog PBX Extensions, Speakers, Microphones, Radio,
Digital Set-Tap Interfaces
Digital interface cards support tapping of PBX and ACD
phones from over 12 different manufacturers.
Digital Trunk Passive Tap Interfaces
High-Impedance Passive Tap:
Interface supports the passive monitoring of up to two
Specifications effective December 2005. T1, ISDN-PRI, E1, or Euro-ISDN 30 trunks.
(Subject to change without notice). MAX-PRO System Platform
Channel Capacity (per server) 4U Rack-Mount Chassis, Black
8 to 120 analog channels Intel Pentium IV 2.4GHz, or better, CPU
8 to 120 digital set-tap channels DUAL Hot-Swap 80GB hard drives, mirrored
24 to 144 T1 tap or ISDN-PRI tap channels 1GB Memory, Single or Dual 9.4GB DVD-RAM IDE
24 to 144 T1 terminating channels 100Mbps Ethernet NIC, AGP video, Sound
30 to 180 E1 tap or ISDN-30 tap channels DUAL Hot-Swap 400 Watt power supplies.
30 to 180 E1 terminating channels (PCM30) Operating System
On-line Recording Storage Microsoft Windows XP Professional
Hot-Swap Mirrored 300GB hard drives provide extensive or optional Windows 2003 Server
storage: Audiolog Server Software
7,000 channel-hours @ 24 Kbps Recorder, Player, Locator, Archiver, Manager
12,500 channel-hours @ 13 Kbps Optional 4-Channel Player with talking time/date
20,000 channel-hours @ 8Kbps (optional)
Optional 400GB or 500GB HD Upgrade available RAPI-X Server module (optional)
Network-Located Storage Options: CTI Link for SMDR or CTI Integration (optional).
Available automatic uploading to Network-located HDD Audiolog Client Software Options
storage, with Verint Virtual Media option. Remote Playback client
Archive Recording Storage Options 4, 8, or 16-Channel Remote Playback with talking
- Single 9.4GB DVD-RAM time/date
- Dual 9.4GB DVD-RAM Instant Recall Playback client
800 channel-hours @ 24 Kbps per DVD-RAM Remote Live Monitoring client
1500 channel-hours @ 13 Kbps per DVD-RAM Record-On-Demand (RODNI) client
2500 channel-hours @ 8Kbps per DVD-RAM RAPI-X Software Development Kit
Programmable archive media retention and protection. Active-X recording control API
Catalog & Library Databases Language support: C++. Visual Basic 6.0
Catalog database of all recordings. Network Connectivity
Library database of all archive media cartridges 10/100/1000Mbps Ethernet; TCP/IP, NetBeui, and
Playback Search Parameters Nwlink (Novell).
Multi-parameter indexing and search capability: Audio Output
Channel, Date, Time, Duration, Reference text, Memo External amplified multi-media speakers.
contents, Dialed number, ANI, Caller ID, Agent name, Remote playback via LAN to multi-media PC
Agent ID, Call index number, User-specific database Email recordings via Drag & Drop; play at Multi-Media
Security Alarms, Diagnostics and Reports
Outstanding Windows XP or 2003 security and Talking, visual, and Email Audiolog server alarms
Flexible application-level security with multiple Modem for remote diagnostics.
(unlimited) Audiolog user profiles that control permission Extensive Windows XP/2003 and Audiolog event logging
for Media eject, Media format, Playback by channel, Powerful SQL database engine (MSDE) fosters custom
Playback by agent, Channel Monitoring, Agent report design. Reports are easily generated from the logs
Monitoring, Configuration, Passwords, Shutdown. and databases. Audiolog Reports in Tabular or Graphical
Compression (Recording Rates) format with channel or agent activity Details.
5.3Kbps (G.723.1), 8Kbps (G.729a), 13.3Kbps (GSM), Power Requirements
24Kbps (G.726 ADPCM), 64Kbps (PCM), 128Kbps 90-132VAC / 180-250 VAC, 50/60Hz (300 Watts max)
(Linear) (Recording rate is freely assignable on a per Uninterruptible Power Supply (third party), 700VA/400W
channel basis). min.
Audio Characteristics Operating Environment
Frequency response: 300 to 3400 Hz +/- 0.5dB. 0 to 50 degrees C.
Signal-to-noise ratio: >40dB at 64 Kbps. 10% to 85% RH, non-condensing @ 40 degrees C
AGC Characteristics Dimensions (HWD), Weight
Fully Adjustable AGC Attack, Decay, Target, Threshold. 7”x17”x21”, rack-mount. Approx 60lbs.
Recording Activation Triggers Peripherals Required
VOX, Hook-state detection, Continuous, Programmable SVGA (or better) Color Display, USB/PS2 Keyboard,
DC voltage detection threshold for each channel (for USB/PS2 Mouse, Amplified External Speakers.
analog off-hook detection), CTI, or Remote Label Printer Option
activation. (Freely-assignable per channel). USB Label Printer for archive cartridge labeling.
Silence, Hook-state detection, DTMF, CTI, Remote, or
SMDR (Assignable on a per channel basis). Also
supports detection of "No DC Voltage Present" for the
identification of disconnected analog PSTN lines