Notice on receipt of unacceptable merchandise letter
Sample / example letter templates:
Dear This is to acknowledge receipt of the above referenced order and to inform you that the merchandise does not meet my specifications. Whereas I ordered: you sent me: Inasmuch as this item was intended as a gift, I must cancel my order and request a refund for the merchandise. If you will provide me with your instructions for returning this merchandise to your firm, I will arrange for its speedy delivery.
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