Director Manager Credit Collections in Dallas Ft Worth TX Resume Bill Wyatt

							BILL WYATT
         Plano, Texas 75075                       972-804-2790                          williamewyatt@gmail.com


                                          CREDIT & COLLECTIONS
 Bilingual / Corporate Formation / Operations / Credit Insurance / Credit Administration / Team Management /
Policies and Procedures / Risk Management / Letters of Credit / Financial Statement Analysis / Financial Planning
     / Collections / Reporting / Communications / Portfolio Growth / Treasury Operations / Client Relations /
           Sarbanes-Oxley/ Training / Customer Service / Credit card processing administration: B to B


                                              SELECTED ACHIEVEMENTS
Streamlined credit and collections function at CMC, growing business 275% in four years. Discoverer report writer
in Oracle was not being utilized by A/R. Initiated real-time, state-of-the-art reports with ability to send screen images via
e-mail. Used Outlook as an archiving and communications tool. Produced a dazzling array of information on each
customer, as well as backlog, customer listings, payment histories, payment applications, and summary aging reports.
Designed and implemented Oracle-based automatic credit authorization for CMC, saving time and money. Long
sales cycle and Sarbanes-Oxley requirements necessitated automation of credit authorizations. Automated manual Excel
and Discoverer reports in Oracle. Collaborated with IT programmers to automate invoicing and backlog projections,
forecasting A/R levels versus credit limits.
Implemented and standardized credit insurance administration for CMC, enabling additional business. Company
had just recently started using credit insurance but proper administration was lacking. Guided credit extension function
harnessing sales appetite for higher credit lines. Developed reputation with credit insurer for sound, rational credit
extension policies. Convinced insurers to underwrite higher levels of risk. Managed administrative implementation.
Built reputation for integrity, professionalism and customer service that attracted customers to Cellstar.
Establishing a reputation in a foreign market for integrity and honesty can be critical to business. Instilled philosophy in
all direct reports. Controlled access to invoices and credit memos. Watched for collusion, employees with side businesses,
and other irregularities. Attracted customers who knew they could trust the company and not risk losing their money.
Established dual currency invoicing and collection, reducing risk to Cellstar accounts receivable portfolio.
Currency devaluation in 1994 demonstrated risk to accounts receivable portfolio being un-hedged and invoiced in pesos.
Determined it was legal to invoice with payment in dollars as an option. Implemented dual invoicing and collection in
both dollars and pesos for telephones and prepaid phone cards. Set up aging in both currencies.
Oversaw three credit systems upgrades at Cellstar, providing smooth transitions and continuing operations.
Company upgraded computer systems three times in ten years. Installed initial Platinum computer system that served well
for five years. Switched to Solomon successfully and eventually to a newer version. Maintained manual system as backup
to compare results and find errors in the system. Fixed all bugs and perfected the upgrades.
Virtually eliminated write-offs for Commercial Metals Company (CMC) and grew revenues annually. Predecessor
had been spread too thin and neglected to hire appropriate staff. Documented all activities needed to be performed to grow
revenues and manpower needed to achieve goals. Hired two credit analysts. Improved operations and results. Grew
revenue from $160M in 2002 to $600M in 2006.
Created three credit packages at Cellstar, improving communications and efficiency. Company supplied cellular
telephones and accessories and also was distributor for cellular arm of Mexican telephone company. Developed traditional
open line of credit based on promissory note. Initiated credit package for subdistributors based on activation commissions.
Created credit program for prepaid phone cards when credit history was solid.
BILL WYATT                                                                                                     PAGE 2

                                                    CAREER HISTORY
Credit Manager, OsteoMed LLC, 2007 to 2012. A $60M manufacturer of surgical implants, part of the $1B Colson
Group. Managed credit extension and collection of $10M portfolio of nearly 7,000 customers, including the country's
leading medical institutions and surgeons, and 30 international distributors. Implemented new credit card processing
system. Grew credit customer portfolio 19%. Expanded access to distributors’ financial statements in credit line
evaluations. Standardized email communications to customers and sales force, allowing for instant search. Managed one
credit and collections analyst.

Credit and Collections Manager, Commercial Metals Company (CMC), Dallas Trading, 2002 to 2006. An $8B
Fortune 500 metals manufacturing, recycling and trading firm. Managed credit extension and collection of $100M
portfolio for this steel and aluminum trading division. Implemented new reporting and communications technology for
collections. Applied and standardized credit insurance administration. Grew credit customer portfolio 84%. Expanded
access to customers’ financial statements in credit line evaluations. Virtually eliminated write-offs during last four fiscal
years. Conceived, and collaborated with IT to design and implement an Oracle-based automatic credit authorization
module, with a second companion system for credit releases nearing completion. Managed staff of two analysts.
Cellstar Corporation, 1992 to 2001. A $2.5B NASDAQ listed, leading global marketer of cellular equipment and
accessories. Worldwide partner of Motorola, Nokia, and Samsung. Largest distributor/supplier of Telcel, the cellular arm
of Telmex.
    Director, Credit and Collections. Responsible for credit extension and collecting average portfolio of $25M.
    Managing nine-person team, collecting from over 1,500 wholesale customers. Assembled and trained US-standard
    credit and collections department. Established and oversaw credit administration in five regional subsidiaries. Created
    and administered credit packages for efficient and effective communication to customers and throughout company.
    Oversaw three system upgrades affecting credit function, providing smooth transitions through attention to detail and
    precision work. Built stable team, with half of department together for nearly ten years. Attracted customers to
    company through industry reputation for precision, integrity, professionalism, and customer access to top
    management. Performed organization development work in Venezuelan and Peruvian subsidiaries in 1998.
    Director of Activations/Subdistributors. Managed 10-person team, responsible for activating cellular line based on
    contractual documentation. Administration of commissions payable to 300 independent subdistributors. Initiated and
    maintained customer service attitude. Introduced on-going distributor training. Implemented in-house developed,
    computerized contract tracking system. Transitioned commissions payable processing from batch to continuous for
    more efficient use of resources and faster payments to sales force.



                                              KEY SKILLS & EDUCATION
Key Skills: Fluent in Spanish and working knowledge of French and Portuguese. Native-like knowledge of Latin
American business/culture, having lived in Mexico City 10 years. Proficient in accounting and A/R packages; Platinum,
Solomon, Oracle and Discoverer, SyteLine. Cash flow oriented. Attention to detail. Hands-on management style and team
player. Practice Deming philosophy and continual improvement methods. Credit insurance and credit card processing
administration.

MBA, International Business / Finance         University of Texas at Austin - McCombs School of Business
BA, Latin American Studies / Economics        University of Texas at Austin