Director Manager Credit Collections in Dallas Ft Worth TX Resume Bill Wyatt
Bill Wyatt streamlined credit and collections functions, growing business 275% in four years. He initiated real-time, state-of-the-art reports with the ability to send screen images via e-mail.
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BILL WYATT Plano, Texas 75075 972-804-2790 email@example.com CREDIT & COLLECTIONS Bilingual / Corporate Formation / Operations / Credit Insurance / Credit Administration / Team Management / Policies and Procedures / Risk Management / Letters of Credit / Financial Statement Analysis / Financial Planning / Collections / Reporting / Communications / Portfolio Growth / Treasury Operations / Client Relations / Sarbanes-Oxley/ Training / Customer Service / Credit card processing administration: B to B SELECTED ACHIEVEMENTS Streamlined credit and collections function at CMC, growing business 275% in four years. Discoverer report writer in Oracle was not being utilized by A/R. Initiated real-time, state-of-the-art reports with ability to send screen images via e-mail. Used Outlook as an archiving and communications tool. Produced a dazzling array of information on each customer, as well as backlog, customer listings, payment histories, payment applications, and summary aging reports. Designed and implemented Oracle-based automatic credit authorization for CMC, saving time and money. Long sales cycle and Sarbanes-Oxley requirements necessitated automation of credit authorizations. Automated manual Excel and Discoverer reports in Oracle. Collaborated with IT programmers to automate invoicing and backlog projections, forecasting A/R levels versus credit limits. Implemented and standardized credit insurance administration for CMC, enabling additional business. Company had just recently started using credit insurance but proper administration was lacking. Guided credit extension function harnessing sales appetite for higher credit lines. Developed reputation with credit insurer for sound, rational credit extension policies. Convinced insurers to underwrite higher levels of risk. Managed administrative implementation. Built reputation for integrity, professionalism and customer service that attracted customers to Cellstar. Establishing a reputation in a foreign market for integrity and honesty can be critical to business. Instilled philosophy in all direct reports. Controlled access to invoices and credit memos. Watched for collusion, employees with side businesses, and other irregularities. Attracted customers who knew they could trust the company and not risk losing their money. Established dual currency invoicing and collection, reducing risk to Cellstar accounts receivable portfolio. Currency devaluation in 1994 demonstrated risk to accounts receivable portfolio being un-hedged and invoiced in pesos. Determined it was legal to invoice with payment in dollars as an option. Implemented dual invoicing and collection in both dollars and pesos for telephones and prepaid phone cards. Set up aging in both currencies. Oversaw three credit systems upgrades at Cellstar, providing smooth transitions and continuing operations. Company upgraded computer systems three times in ten years. Installed initial Platinum computer system that served well for five years. Switched to Solomon successfully and eventually to a newer version. Maintained manual system as backup to compare results and find errors in the system. Fixed all bugs and perfected the upgrades. Virtually eliminated write-offs for Commercial Metals Company (CMC) and grew revenues annually. Predecessor had been spread too thin and neglected to hire appropriate staff. Documented all activities needed to be performed to grow revenues and manpower needed to achieve goals. Hired two credit analysts. Improved operations and results. Grew revenue from $160M in 2002 to $600M in 2006. Created three credit packages at Cellstar, improving communications and efficiency. Company supplied cellular telephones and accessories and also was distributor for cellular arm of Mexican telephone company. Developed traditional open line of credit based on promissory note. Initiated credit package for subdistributors based on activation commissions. Created credit program for prepaid phone cards when credit history was solid. BILL WYATT PAGE 2 CAREER HISTORY Credit Manager, OsteoMed LLC, 2007 to 2012. A $60M manufacturer of surgical implants, part of the $1B Colson Group. Managed credit extension and collection of $10M portfolio of nearly 7,000 customers, including the country's leading medical institutions and surgeons, and 30 international distributors. Implemented new credit card processing system. Grew credit customer portfolio 19%. Expanded access to distributors’ financial statements in credit line evaluations. Standardized email communications to customers and sales force, allowing for instant search. Managed one credit and collections analyst. Credit and Collections Manager, Commercial Metals Company (CMC), Dallas Trading, 2002 to 2006. An $8B Fortune 500 metals manufacturing, recycling and trading firm. Managed credit extension and collection of $100M portfolio for this steel and aluminum trading division. Implemented new reporting and communications technology for collections. Applied and standardized credit insurance administration. Grew credit customer portfolio 84%. Expanded access to customers’ financial statements in credit line evaluations. Virtually eliminated write-offs during last four fiscal years. Conceived, and collaborated with IT to design and implement an Oracle-based automatic credit authorization module, with a second companion system for credit releases nearing completion. Managed staff of two analysts. Cellstar Corporation, 1992 to 2001. A $2.5B NASDAQ listed, leading global marketer of cellular equipment and accessories. Worldwide partner of Motorola, Nokia, and Samsung. Largest distributor/supplier of Telcel, the cellular arm of Telmex. Director, Credit and Collections. Responsible for credit extension and collecting average portfolio of $25M. Managing nine-person team, collecting from over 1,500 wholesale customers. Assembled and trained US-standard credit and collections department. Established and oversaw credit administration in five regional subsidiaries. Created and administered credit packages for efficient and effective communication to customers and throughout company. Oversaw three system upgrades affecting credit function, providing smooth transitions through attention to detail and precision work. Built stable team, with half of department together for nearly ten years. Attracted customers to company through industry reputation for precision, integrity, professionalism, and customer access to top management. Performed organization development work in Venezuelan and Peruvian subsidiaries in 1998. Director of Activations/Subdistributors. Managed 10-person team, responsible for activating cellular line based on contractual documentation. Administration of commissions payable to 300 independent subdistributors. Initiated and maintained customer service attitude. Introduced on-going distributor training. Implemented in-house developed, computerized contract tracking system. Transitioned commissions payable processing from batch to continuous for more efficient use of resources and faster payments to sales force. KEY SKILLS & EDUCATION Key Skills: Fluent in Spanish and working knowledge of French and Portuguese. Native-like knowledge of Latin American business/culture, having lived in Mexico City 10 years. Proficient in accounting and A/R packages; Platinum, Solomon, Oracle and Discoverer, SyteLine. Cash flow oriented. Attention to detail. Hands-on management style and team player. Practice Deming philosophy and continual improvement methods. Credit insurance and credit card processing administration. MBA, International Business / Finance University of Texas at Austin - McCombs School of Business BA, Latin American Studies / Economics University of Texas at Austin
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Director Manager Credit Collections in Dallas Ft Worth TX Resume Bill Wyatt
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