Human Resources Client Relations PHR in Nashville TN Resume Tara Martin
Tara Martin is a results-driven Human Resources Professional with formal training, industry experience, and an impressive record of achievements supporting multiple locations with up to 5,000 geographically dispersed employees.
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TARA MARTIN Telephone: 954.682.3971 ▪ Email: firstname.lastname@example.org HUMAN RESOURCES PROFESSIONAL WITH 8+ YEARS OF EXPERIENCE Program Planning & Oversight/Staffing & Recruitment Strategies/Process & Performance Improvement PROFESSIONAL SUMMARY A results-driven Human Resources Professional with formal training, industry experience, and an impressive record of achievements supporting multiple locations with up to 5,000 geographically dispersed employees. Recognized as a performer able to manage multiple responsibilities simultaneously, proactively resolve issues, and consistently meet and exceed established goals/objectives. Innate ability to combine time/resource management skills while implementing strategic administrative/operational initiatives to enhance productivity, quality, client service, and overall program performance. Superior interpersonal, organizational, and conflict management skills with a strong background supporting the administration of human resources policies, programs, and practices to achieve optimal results. CORE COMPETENCIES HR/Organizational Development Staff Recruitment/Retention New Hire Processing/Orientation Benefits/Payroll Administration Legal/Regulatory Compliance Conflict Resolution/De-Escalation Program Creation/Deployment Training/Mentoring/Coaching Data Reporting/Tracking/Analysis Marketing/Client Discovery Customer Service & Support Policy/Procedure Development EDUCATION/HONORS Master of Business Administration; Specialization in Human Resource Management Nova Southeastern University, Fort Lauderdale, Florida Bachelor of Science in Communication; Minor in Theatre - Florida State University, Tallahassee, Florida ▪ Graduated Cum Laude ▪ Lambda Pi Eta Honor Society ▪ Dean’s List (3 Years) PROFESSIONAL CHRONOLOGY Fitness Specialist Coconut Creek/Delray Beach, FL Mar. 2006 - Present City of Coconut Creek (Feb. 2007 – Present) Personal Training Clients (Mar. 2006 – Present)/Your Best Fit (Nov. 2006 – May 2010) Group Benefits Specialist Fort Lauderdale, FL Mar. 2006 – Feb. 2007 AKA Solutions Recruiting Manager/Regional Sales Manager Boca Raton, FL May 2005 – Mar. 2006 Medical Connections Senior HR Associate Boca Raton, FL Feb. 2004 – May 2005 Tenet Patient Financial Services Benefits/HR Assistant Fort Lauderdale, FL Dec. 2000 – Feb. 2004 Nova Southeastern University KEY QUALIFICATIONS/HIGHLIGHTS OF PROFESSIONAL EXPERIENCE Human Resources Experience: Spearheaded the full-cycle recruitment process for full-time medical personnel; executed staffing and HR strategies to identify, attract, and hire the best talent nationwide. Oversaw the entire hiring process through close including direct sourcing, screening, criminal background and reference checks, salary negotiations, hiring, on-boarding, and new hire orientations. Developed/implemented strategic recruitment strategies including online tools as well as in-house referral programs to attract and close top talent. Partnered with HR Directors and Managers to ensure staffing needs were met. Performed key HR functions; processed new hire, transfer, promotion, and termination paperwork. Resolved payroll issues; prepared offer letters, pre-start packets, and personnel change notices. Enforced compliance with Federal and State employment regulations including FMLA, HIPAA, and OSHA. TARA MARTIN RESUME PAGE TWO KEY QUALIFICATIONS/HIGHLIGHTS OF PROFESSIONAL EXPERIENCE (CONTINUED) Administered and tracked COBRA, worker’s compensation claims, employee disability, and leaves of absence; ensured legal compliance with smooth transitions for employees and the association as a whole. Coordinated the organization’s benefits and insurance programs; presented plan options at benefit enrollment meetings and educated employees on insurance-related healthcare issues. Educated businesses and individuals about identity theft protection and legal services. Maintained knowledge of 403(b), dental, life insurance, long-term disability, and other benefits plans; formulated policies and procedures and recommended strategies and practices to senior management. Developed partnerships with vendors and local businesses to offer special benefits and perks to employees. Served as the primary point of contact with insurance agencies; troubleshot issues to ensure payment of claims for all employees. Managed a high-volume of confidential paperwork; scanned documents into VIWEB and managed the IDentipass Security System. Conducted quarterly audits of all enrolled employees for medical and dental plans. Facilitated training and professional development programs for all departmental heads. Resolved complex, escalated HR and benefits issues by interfacing with employees and other internal departments. Served as the Employee Recognition Chairperson of the C.A.R.E. Committee. Program Development and Sales Experience: Achieved maximum capacity in fitness classes on a weekly basis. Developed fitness/wellness programs including incentive programs and health fairs in an effort to attract and retain clients. Designed and wrote the monthly newsletter; regularly contributed fitness articles to be published in a community- wide magazine, Coconut Creek Life. Managed all aspects of the sales cycle to include marketing, initial engagement, fitness assessment, instruction, and securing a long-term training commitment. Prepared and presented an educational fitness segment for a local television channel. Secured sponsors for annual 5K run and Health/Fitness Expo. Identified, cultivated, and negotiated new contracts to staff medical professionals for eleven (11) states along the West Coast; quickly built pipeline to exceed year-one quota and subsequently promoted to Regional Sales Manager within three (3) months, 2005. Consistently exceeded aggressive sales goals throughout company tenure; recognized for bringing in over $97K in revenue within four (4) months. Proactively developed new leads through cold calling, referrals, and networking; maintained existing accounts, delivered unparalleled customer service, and ensured client retention. INDUSTRY-SPECIFIC DESIGNATIONS ▪ Certified Identify Theft Risk Management Specialist ▪ Florida 215 Life, Health, and Variable Annuity License ▪ Florida 256 Legal Expense License ▪ Professional in Human Resources Certification - PHR DESIGNATIONS ▪ ACE Personal Trainer & Group Fitness Instructor ▪ American Heart Association Heart Saver AED ▪ NASM Corrective Exercise Specialist ▪ Registered Yoga Teacher (Yoga Alliance) ▪ Zumbatomic (Kids Zumba) Instructor SPECIALIZED TRAINING ▪ 7 Habits of Highly Effective People Workshop TECHNICAL ADDENDUM/SOFTWARE KNOWLEDGE ▪ Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Publisher) ▪ Rectrac ▪ Taleo ▪ Various HR Software ▪ HRIS References Furnished Upon Request
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