Newsletter of Jebsen & Jessen Group of Companies South East Asia April 2005 I Volume 17 No. 1/2005 I Mita (P) No. 241/03/2005 1 THE MACKEREL Moving ahead: management conference champions customer care REGIONAL NEWS T he Group’s senior management convened in Malaysia Corporate News 2-3 from Mar 28-30 for a Chemicals 4 management conference that highlighted the value Communications 5 of customer care. Themed “Striding Life Sciences 6 forward — the competition doesn’t Marketing 7 wait”, this was the first management conference Material Handling 8 for the Jebsen & Jessen Group of Companies Packaging 9 since the last major one in Johor some five years ago. Technology 10 “The conference promotes Group cohesiveness and a shared identity,” says This time, more than Chairman Heinrich Jessen. 70 senior management Sister Groups 11 executives from six customer focus among outside South East Asia, financial performance, ASEAN countries made the regional businesses. including Jebsen & Co, while Group Managing Features 12 their way to the Pan Chairman Heinrich Jebsen & Jessen Hamburg, Director Manoj Beri Pacific Glenmarie Kuala Jessen opened the event Garnet,Triton Textile and articulated the strategic Lumpur. About one third with a warm address and Bodum. direction in moving ahead of them were taking part closed the day with a Earlier in the day, the for the upcoming years. for the first time. light-hearted update on Executive Board weighed The conference also About the Masthead Customer care was a the Group’s sister in with uplifting and promoted Group The Mackerel masthead combines graphic images of the compass, sky, key message that was companies at the forward-looking keynote cohesiveness and a clouds and vast ocean to symbolise carried through over the welcome dinner. He addresses. Group shared identity, and was a the Group’s sea-faring tradition and its growth to become an important link three-day event, which touched on the activities, Managing Director Heine celebration for a good between East and West. The ripples included a useful size, geographical Askaer-Jensen provided year gone by, said Mr reflect the expanding and international character of the Group and the workshop by an external coverage and key an encouraging update on Jessen. — By Darren communication function of this speaker to promote personnel of companies the Group’s strong How, JJSEA newsletter. CORPORATE NEWS 2 Electra implements world-class supply chain technology for traditional jamu company S$200,000 raised in E lectra implemented a world-class dollar-to-dollar supply chain business solution for Indonesia’s second largest traditional tsunami jamu company, PT Air Mancur on Jan 13, 2005. donations Jamu is a special blend of herbs which is made only of plants good for maintaining fitness, medication, increasing vitality and beauty care. World-class supply chain business solution for PT Air Mancur. M ember companies in six ASEAN countries combined for a total of nearly S$200,000 in cash and kind donations The new supply chain initiative is an integral part of the company’s information technology to tsunami victims of the recent earthquake. aggressive business plan to extend its requirements. This follows a Group-wide appeal from dominance in the domestic marketplace The information technology the board of directors to member and expand international sales. Air change involved the deployment of companies for dollar-to-dollar Mancur is also the first company to Infor Advanced Planning to help Air contributions to match staff donations. adopt this innovative technology in Mancur optimise its production Of special mention is the IDR140 Asia. planning and inventory control million mobile water processing unit Implemented over a period of six across five production facilities in donated by Jebsen & Jessen Technology in months in five different phases, the Solo City, Central Java. Indonesia for the refugees in Aceh, which project commenced with a supply Anticipated benefits of the provides clean water to about 3,000 chain assessment to map out the project include reduction in people. The management and board would company’s supply chain strategic inventory costs, procurement like to express heartfelt gratitude for the blueprint that is aligned to the expenses and an improvement in show of big hearts from the staff. company’s overall strategy. overall efficiency of supply chain Next came the operational model operations and optimisation. changes, the supply chain process and — By Low Chee Hwa, Electra Keeping abreast with the latest accounting standards S enior finance teams from five countries attended the first Ng Eng Juan, KPMG representatives, and event organisers Ms transactions from statutory and consolidation technical accounting Jenny Yam and Mr requirements and seminar held in William Choong. application of new Singapore from Oct 20- The highly customised accounting standards in 22 last year. seminar was designed the Group’s context. Senior finance teams from five countries gathered for the first ever technical accounting seminar. Participants from with specific objectives In addition, the Singapore, Malaysia, such as the formation of revised Console accounting standards and top-notch accounting Thailand, Indonesia and in-house teams of Reporting Pack for year- updates on the various system. Philippines gathered for specialists skilled in end consolidation and changes in the This not only ensures a three-day intensive preparing the Group relationship accounting environment compliance with the seminar conducted by consolidation of Group matrix for consolidation and major statutory relevant laws but also experienced speakers statutory financial were launched. consolidations were bridges business including Nanyang statements, to heighten With such focus in delivered to support the requirements and Technological alertness and scrutiny in mind, the latest teams in finding common expectations. — By University’s Professor inter- and intra-Group development in grounds in maintaining a William Choong, JJSEA CORPORATE NEWS 3 New GMs Managing Director Heinrich (JJBSS) Jessen, Mr Sidharta is an “MHE effective Jan stalwart”, having recently 1, 2005. celebrated 25 years with the Ms Poh company. He began his career joined the Ms Poh Lee Fern Ms Angelia Kwan as a salesman and was Group as appointed as Assistant General Finance & Admin Manager for Irrigation Division besides her Manager and a member of the Jebsen & Jebsen Process current responsibility of MDI management team in 2003, Engineering in Jan 1994 and was managing the regional inventory Mr Darmawan Sidharta overseeing the entire promoted to Financial for the business. equipment sales in Indonesia. Controller for Jebsen & Jessen This is an expansion of her Indonesia Marketing in Mar 1998 and for previous role as General JJBSS in 2001. Manager – Business Support. E ffective Feb 1, 2005, Mr Darmawan Sidharta as the new General Manager for Singapore Ms Poh Lee Fern has been Effective Jan 1, 2005, Ms Angelia Kwan from Jebsen & She has been in the business for 14 years and holds extensive Jessen Technology in Singapore experience in this industry and MHE-Demag in Indonesia appointed as the new General (JJTS) will be taking on new sound knowledge of the (MDI). Manager for Jebsen & Jessen responsibilities as the General principals. — By Stephanie According to Regional Business Services in Singapore Manager for the Turf & Cheong, JJSEA 2 MHE-Demag staff in Malaysia IN MEMORIAM receive 25-year awards A b Aziz Bin Mahat joined the company on Dec 6, 1979 as a C ompany driver for JJ-Degussa in Thailand, Mr Somsak Puangkaew, General Worker. passed away peacefully at At a tender age of 17, he worked his the age of 55 on Dec 31, way up and has held various positions 2004. such as Electrical Apprentice, Service Mr Puangkaew joined Mechanic and Assistant Foreman. JJDT in 1996. He suffered a series of health Currently he is a Service Executive in problems, resulting in frequent visits to the the Service & Parts Division. hospital in 2004. He is now 43 years old and married JJDT hosted a religious prayer on Jan 4, with two children. He is a quiet and Ab Aziz, a quiet and dependable staff who 2005 at Wat Makkasan. — By Benjawan dependable colleague who gets his gets his work done with minimal fuss. Sutchiewcharn, JJBST work done with minimal fuss. If you happened to ask for Chong Kean Yean, chances are no one will know him. Ever since he joined the company on Dec 1, 1979, he has been known as “Koh Mr Nasirwan from Loh” - a Cantonese term for tall man. MHE-Demag in He joined the company as a Special Grade Indonesia passed away Boilermaker, and was later promoted to on Jan 20, 2005 at Assistant Foreman. Currently, he is a Foreman 4.14am after a three- in the Production Department. Mr Chong is month battle with now 59 years old and married with three terminal stage cancer. children. Mr Nasirwan joined If you need a tough guy to get the job done, the company as a Crane Technician on July 15, he is the man. However, beneath the tough 2002. — By Yulinar Ratih Dewayani, MDI exterior is a gentleman, well respected by both superiors and colleagues. — By Rahmath Cazi, MDM. MDM’s “Koh Loh”, Chong KeanYean. CHEMICALS 4 New Managing Director for JJDT E ffective Jan 1, 2005, Mr Volker Schmidt is the new Managing actively pursuing new opportunities with the aim to add higher local Degussa AG in the operational management of the joint venture. Director for JJ-Degussa value, overseeing A warm reception to Chemicals in Thailand backward and forward welcome the new (JJDT) upon the integration for successful Managing Director and retirement of Mr implementation. bid farewell to Mr Karlheinz Hammerstingl. In addition to Karlheinz Hammerstingl Mr Schmidt is set to the operational was held at Sheraton spearhead the responsibilities, Mr Grande Sukhumvit Hotel New JJDT Managing development of the Schmidt is a member of in Bangkok on Nov 29, Director Volker Schmidt is set to spearhead the company, formulating the JJ-Degussa Board of 2004. — By Benjawan development of the business strategies and Directors representing Sutchiewcharn, JJBST company. PMS successfully implemented regionally Guide and souvenir. priorities and financial development plans and Through PMS, the targets. contributing individually regional business will “All staff should and collectively to energetically drive a actively participate in the achieve each country’s culture of excellence in workings of the system, business priorities and performance delivery for by being involved in the goals,” says Regional its customers while process, taking Managing Director Harry attaining the company’s ownership of business Kok. — By Judy strategic goals, business goals, targets and career Cheong, JJDS “All staff should actively participate in the workings of the system,” says Regional Managing Director Harry Kok. J J-Degussa Chemicals’ Performance Management System business to align and drive its business performance and results (PMS) has now been through its staff. successfully Each launch featured implemented in six a presentation on countries across the the Performance region following a series Management Policy, its of launches over three features, approaches, weeks late last year. process and method, and The PMS project, employees’ roles and announced in early Feb responsibilities. All staff 2004, is the development members were also initiative of the regional given a Jobholder’s The PMS was successfully implemented in six countries last year. COMMUNICATIONS 5 Jebsen & Jessen Communications is now Avaya’s regional “Gold” partner J ebsen & Jessen Communications is now Avaya’s “Gold” partner in a new regional partnership with the global communications giant. portfolio,” said Regional Managing Director Harold Thng. This unique partnership makes Jebsen & Jessen In support of regional Communications the only premium partner of Avaya fulfilment, Jebsen & to offer fulfilment services in five ASEAN countries Jessen Communications namely Singapore, Malaysia, Thailand, Indonesia and has also inked the Philippines. agreements with other As a regional “Gold” partner, Jebsen & Jessen complementary Communications is in a better position as a technology providers single point of contact to serve multi-location including NICE systems, corporations. Business enterprises can now expect which has a long- a unified service level agreement and support standing partnership Official launch of the new regional partnership with Avaya. structure anywhere across the region, which was with Avaya. not possible under previous arrangements. The new partnership was officially launched in “With this timely Avaya pact, we are now able Thailand, Malaysia and Indonesia witnessed by to provide our customers with a streamlined members of the press and business associates. market approach, technical expertise and support — By Stephanie Cheong, JJSEA New Avaya Contact Centre for by mid 2005. With this advanced system, the new Telebet Contact Centre can offer Singapore Turf Club ‘Class of Service’ to STC’s Platinum, Gold and VIP account members, efficient call handling from residential and retail punters during race days and increased customer coverage via Singapore’s local info- communications companies. The STC provides high quality, competitive and entertaining horse racing and gaming services to the Singapore public. The The new Avaya contact centre enables STC to scale up their operations to 500 seats by mid 2005. races are also telecasted “live” to J ebsen & Jessen Communications in Singapore (JJCS) will set Rangoon Road this year. The S$420,000 contact centre will be of the Contact Centre bundled with Call Centre Elite and Call Voice Response System. The flexibility of the system setup also three Malaysian turf clubs - Kuala Lumpur, Ipoh and Penang, with a up a new contact centre designed with Avaya’s Centre Express for 200 enables STC to cost- combined audience of for Singapore Turf Club S8700 IP Telephony agents, Call Management effectively scale up their 60,000. — By Keith (STC) Telebet Centre at System — the backbone System and Interactive operations to 500 seats Seow, JJCS LIFE SCIENCES 6 First commercial bio diesel plant in South East Asia ready in 2006 on Nov 5, 2004. commissioning. The plant is expected The surge in fossil to be in full-scale fuels prices as well as its production by 2006. environmental impacts Located in the state of has created an increasing Perak in Malaysia, it is interest in bio diesel as designed to produce the alternative source 60,000 tons of bio diesel of energy for the future. per year with palm oil as Moreover, glycerine the main raw material. generated during the A joint effort between conversion of vegetable JJ-Lurgi Engineering and oil in to bio diesel is a JJLEM General Manager-Technology Gunter Brauner (left) with representatives from Loreno. Lurgiof Germany, the valuable by-product, projectinvolves the which is in great demand J J-Lurgi Engineering in Malaysia (JJLEM) has secured a contract to and technology for the first commercial bio diesel plant in South East supply of process plant equipment, engineering as well as plant in the personal care as well as pharmaceutical industries. — By supply the equipment Asia for Loreno Sdn Bhd start-up right up to Connie Lo, JJLEM JJLEM delivers two edible oil refining plants for Kerry Group Tianjin Kerry Oils and Grains Industrial Co opening ceremony. J J-Lurgi Engineering in Malaysia (JJLEM) delivered the latest edible oil refining plants for Tianjin Kerry Oils and Grains Industrial Co in Tianjin, China Earlier, JJLEM had delivered an oil refining plant for Shanghai Kerry, sister company of Tianjin Kerry. Both companies are part of the Kerry Group in China, last year. partly owned by the international Kuok Group. The process plant equipment and technology for For more than 30 years, JJ-Lurgi has been the the new plant came with a capacity of 1,000 tons trusted partner in supplying a series of plants for the per day. Kuok Group. — By Connie Lo, JJLEM MARKETING 7 Slimmest multi-functional iRiver music players now available J ebsen & Jessen Marketing in Malaysia (JJMM) released the currently the slimmest hard disk player weighing only 96gm. mid-light blue, deep red and silver. — By Johann Ng, JJMM latest multi-functional With 5GB of storage H10 MP3 player from space, the iRiver H10 can iRiver in Feb 2005. store up to 2,500 music The new iRiver H10 files, and the detachable series is expected to hit Li-ion battery can last up the market by storm to 12 hours. Moreover, with its ultra-intuitive users can play music and interface, 1.5” colour photos synchronously. LCD display and easy The stylish new iRiver H10, the slimmest hard disk navigation with touch players come in four player with 5GB of scroll. The player is also attractive colors: gray, storage space. Raising booth visitorship with “pretty girls” E xhibitions usually attract tons of visitors but fighting for their attention against other personality are considered as well. “It is extremely important knowledgeable pretty face increases the chances of media coverage. exhibitors is another matter. that she is well-versed with the Moreover, if the girl fits the Grabbing the best exhibition product and able to interact general brand perception, it spot with the most fanciful well with customers,” he actually reinforces the brand. booth design is no guarantee stressed. “When a good one is found, but a couple of pretty faces and The attraction of “pretty we try to retain her for as sweet smiles work wonders. girls” in Singapore may have long as possible. She knows According to Jebsen & Jessen fizzled out but in Thailand, the what to do and what is Marketing Senior Marketing trend is still going strong. A expected of her,” said Mr Executive Surbjit Kaur, female definite crowd-puller, a Jurgensen. — By Stephanie exhibition models, or “pretty photogenic, confident and Cheong, JJSEA girls” as they are locally known in some parts, are actually engaged to enable customers to snap and print the image of the model instantly on site. This helps in promoting the quality of the print and the camera. “Obviously, a pretty face and a good body is a requirement,” she adds. Apart from good looks, these “pretty girls” should possess certain other qualities. Marketing Manager Kim “Pretty girls” can be effective Jurgensen pointed out that crowd-pullers. intelligence, social skills and MATERIAL HANDLING 8 Promotions in Thailand and Philippines M HE-Demag is delighted to announce the promotion of two gentlemen in senior management. capacity as Regional Director - Customer Care & Corporate Development, and member of the MHE-Demag group management. Mr Somporn Kangpanpanich Mr Klaus Schilling has been promoted to the position of has been promoted to Managing President of MHE-Demag (P) Inc. Mr Director of MHE- Schilling joined MHE-Demag in Demag (T) Ltd. Singapore from Demag more than 10 Mr Somporn joined MDT from years ago as Regional Product Manager industrial heavyweight ABB seven for conveyors. years ago, initially as General In 2000, Mr Schilling was transferred Manager - Logistics Systems and to Manila to take up the position of Industrial Products reporting to MDP General Manager overseeing the Managing Director Ruangroj Supanpong. operational management of what was Mr Ruangroj, who is relinquishing his management then MHE-Demag’s newest member responsibilities of MDT, will continue in MHE-Demag in his company. — By Heinrich Jessen, MDS MDM installs double hoist crane for fibre glass manufacturer M HE-Demag in Malaysia (MDM) installed a 1+1 double hoist 3.2 tonne crane for a leading manufacturer of fibre glass products in Johor Bahru late last year. The new crane, following in a series of installations, will be used in the manufacturing of pipes and joints. The tandem operation of the two hoists ensures long products such as pipes can be lifted and carried safely The new cranes ensure the from the production line to the storage area. The hoists on products safely lifted from the production line to the the crane can also be used independently to lift other storage area. products as well. — By Patricia Tan, MDS MDS installs building maintenance gondolas for Oriental Press Centre P artnering the Group’s sister company Jebsen & Co, three months while installation of the gondolas themselves The installation was challenging due to the special design as well as MHE-Demag in took a further three the sheer size of the Singapore (MDS) weeks. building, soaring 76m installed three units of A 2m platform with into the skyline. gondola systems for MD 7-17m outreach arm According to Design Oriental Press Centre and MD 6 -19.3 m luffing Manager B T Lim, the in Tai Po Industrial Estate jib were strategically project is highly in Hong Kong. located to ensure that complex. — By The installation of the the building is adequately Patricia Tan, MDS The installation was challenging due to the special design and gondola track took maintained. sheer size of the building. PACKAGING 9 JJBJM’s team building outing It takes teamwork to win the war. S taff of Jebsen & Jessen Broadway in Johor, Malaysia (JJBJM) participated in a team building outing at Sebana Curve from Jan 8-9, 2005. Fun and laughter was the flavour of the day and havoc reigned especially during the team building games sessions. The company’s first-aid team also took the opportunity to give a “live” demonstration on how to handle an injured person during emergencies. The day ended with a barbecue dinner, long service award presentation and more contests. — By Ng Keat Chew, JJBJM The company’s first-aid team giving a “live” demonstration. JJBWS attains PSB OHSMS certification J ebsen & Jessen Broadway in Singapore (JJBWS) successfully attained the PSB OHSMS – Occupational Health and Safety Management System (OHSAS 18001:1999) certification in Feb 2005. The quality management systems audit carried out PSB OHSMS Certificate over several months cover occupational health Number: OHS-2005-0102 hazards on the production floor and the safety management systems set for respective departments. The unprecedented commitment, effort and cohesive teamwork shown enabled JJBWS to breeze through the audits with no assessment findings and in compliance with the OHSAS 18001:1999 requirements. — By Kevin Lam, JJBWS TECHNOLOGY 10 Healthcare Division bags GE Outstanding Achievement Award for 5 years running F or the fifth consecutive year, Jebsen & Jessen Technology in Malaysia (JJTM) clinched the GE Outstanding Achievement Award for top country In addition, JJTM secured three supplementary awards for Top Fetal Monitoring Sales in SEA for Sales Manager Yvonne Yeoh, Top Service sales in South East Asia. Consumable Sales in SEA for Department The award ceremony was held in conjunction Manager Manoharan Menon and Outstanding with the annual sales meeting of GE Medical Hospital Project Installation Managementfor From left : GEMSIT SEA Systems, IT (GEMSIT) at Plaza Athenee Hotel in Senior Service Engineer Jayaraj Vengadasu and his General Manager Arun Bangkok from Jan 16-19, 2005. team. Sharma, JJTM Regional JJTM took the top spot among 13 countries in “This is a very proud moment indeed for the Director – Healthcare RS Puru and GEMSIT SEA the region with an impressive book order of organisation especially with respect to the Regional Sales Manager H S US$5.5 million for 2004, achieving US$ 3.3 service related awards,” says Regional Director Muralikrishna. million more than the next best performer. of Healthcare R S Puru. — by Yuki Wan, JJTM JJTS supplies SAESL with High Pressure Compressor Blade (HPC) Repair Cell J ebsen & Jessen Technology in Singapore (JJTS) overhaul services for Rolls Royce Ttrent engines. real-time X-ray system complete with five robotic arms. operations including plastic blasting, chemical cleaning, dimensional completed The uniqueness of this The complete repair check, automated commissioning a High repair cell is the high process involves several welding, automated In the blade repair process, Pressure Compressor level of automation milling and polishing, the blade is welded (left), Blade (HPC) Repair Cell compared to real-time X-ray, vacuum adaptive machined and polished (middle) to produce for SAESL in Dec 2004. conventional repair heat treatment, non- the finished product (right). SAESL, a joint venture methods. The new cell destructive inspection, between Rolls-Royce, comes with a fully shot and glass bead Hong Kong Aero Engine automated integrated peening and vibro Services and SIA blade tip repair cell, polishing. — By The cell features high-level Engineering Company, coordinate measuring automation compared to Jeremy Chee, JJTS provides repair and system, blast cell and conventional repair methods. JJTT hosts Turf & Irrigation seminar cum product demonstration T he Turf & Irrigation Division of Jebsen & Jessen Technology in from the Province of Chonburi. The event commenced The event ended with a thank-you party with dazzling shows for the participants in the evening. — By Sophin Mahattanan, JJTT Thailand (JJTT) held its with a morning seminar first major event in three followed by product years for key customers demonstrations at Amata in the golf industry on Spring Country Club, From left :Toro Managing Nov 25, 2004. currently the best golf Director Richard Welne and Jointly organised with course in Thailand. Jebsen & Jessen (SEA) Group principal Toro, the one- At the driving range, Managing Director Manoj Beri. day event attracted over participants were invited 200 customers to examine and test comprising golf course the 15 sets of turf owners, superintendents equipment specially set Participants get hands-on experience on with the latest turf and senior technicians up for demo purposes. equipment. SISTER GROUPS 11 Annual “Living the Values” workshop for 2004 T he annual “Living the Values” workshop for 2004, organised by Cross divisional teams were formed working over 40 projects. sister group Jebsen & Participants were Co in Hong Kong, ended required to choose a with an exhibition project inside or outside displaying the project the company with a results on Jan 22, 2005. specific purpose, Each team displayed focusing on a specific their contributions and target group and setting shared their work and their own quantifiable experiences during the goals. project, which began in The selection of October and ended on target groups included Leading the toast at the exhibition is Jebsen & Co Chairman Hans Michael Jebsen (second Dec 16, 2004. Hundreds orphanages, senior from right). of photos were citizen homes, street when the teams displayed and video sleepers, students, and experienced the joy in presentations gave mentally handicapped the eyes of the people detailed information on children. Creative they served. each individual project. actions by the teams Since 2001, Jebsen & The project for 2004 ranged from cleaning Co has been conducting was an action learning country parks, running these workshops to project with the motto competition using promote a new vision “From Good to Great – stairway of an office and corporate culture. A Time of Action”. The building, fun days for It has powerfully objective was to enable senior citizens, orphans demonstrated the capacity staff to experience their and children in cancer of the staff to rise to the personal creativity, treatment to inviting challenge and the new commitment, capacity people for organ motto for 2005, “From Team members sharing their work and experiences during the project. to lead and inspire and donations. Good to Great – I Lead to own their actions The highlight of the the Change”. — By and results. project was the moment Joyce Cheng, Jebsen & Co Hanseatic joins world’s largest sports fashion and equipment fair H anseatic Sportswear, a subsidiary of sister group Jebsen & Jessen Hamburg, participated in the ISPO Sports Fair in Munich from Feb 6 - 9, 2005. During the event – the largest sports fashion and equipment fair – Hanseatic showcased the latest HEAD skiwear and tennis wear collection. Both collections drew great interest from a large number of retailers all over Europe. Hanseatic Sportswear established in 2003 to develop and market HEAD sportswear, in particular tennis and skiwear, across Europe. HEAD is one of the largest producers for skis and tennis rackets, which are used by world-class tennis players namely André Agassi and Marat Safin. — By Wolfgang Putzier, The latest HEAD skiwear and tennis wear drew great Jebsen & Jessen Hamburg interest from retailers all over Europe. FEATURES 12 A rare glimpse of a I was entrusted with decision-making gentle leader opportunities even when I was only a junior back then,” he said. Such humility is one of his unique traits that endear him to his staff. A very approachable H e is known as the gentle one, but Mr Tai Tiong Tai’s almost angelic demeanour belies a tenacity few would expect to see. superior himself, Mr Tai is known for his non-confrontational approach in dealing with company and staff matters. He favours A few did catch a rare glimpse of the reason over harsh reprimands and believes resolve of this man, now General Manager at in consultation for working toward a solution. Jebsen & Jessen Business Services in Malaysia. This year, Mr Tai is taking on a new challenge as The year was 1998, when Mr Tai was one the company moves toward the implementation of the project leaders for the Group’s SAP of the People Development System. implementation, away from home for over “With the system in place, we hope to six months. provide staff with a structured growth path There was a slight complication: his young and raise their competency via relevant son required surgery – and his care and training,” he added. attention. The unique culture of the company has motivated It is somewhat surprising to learn that Still, the man took it all in his stride. Given him to stay for 20 years. he was once an active boy scout patrol the tight project schedule, he knew he had to leader with a passion for camping during focus on the task ahead.There was simply no condition but never compromised his his school days. Then again, it could have letting up, and it did not help that he had to commitment to the project. explained the tenacity of a man, who has tackle local issues in Malaysia concurrently. “Although he was very busy with work, he become an inspiration to others seeking “I remember flying back home just in time flew back every weekend to be with his son. success. — by Stephanie Cheong, JJSEA for my son’s operation,” Mr Tai recounted, With such heavy responsibilities, he remained his face betraying a triumphant smile his usual cool and calm self,” he said. suggesting the worst was over. Mr Tai will be celebrating his 20th year with “All the hard work was well rewarded the company this August. He thought the Printed on recycled paper • Designed by Pagesetters Services • Company Registration No. 197700367N when the SAP system went ‘live’ without a years had gone by so swiftly everything hitch,” he said. seemed to have just happened yesterday. Team member Mr Soong Heen Kiong from He remembered vividly the time he joined JJ-Degussa Chemicals in Malaysia recalls that the Group as Assistant Accountant back in Mr Tai was quite worried about his son’s 1985 after a short stint in the auto parts and fertiliser industry. Mr Tai (far right) with his school mates during his “At that time, there were only two younger days. companies with 35 employees in Malaysia. Through the years, I have had the privilege of growing with the company,” he said. Today, Jebsen & Jessen Business Services has a staff strength of 55, providing financial, human resource, training and other services for seven member companies employing more than 300 people. When asked what made him stay with the company all these years, he revealed that he is happy working with the colleagues, supporting Mr Tai (far left standing) was an active boy scout one another through good and bad times. He hopes to see his children grow up and become patrol leader during his school days. “My superiors are also very approachable. well established in life. Jebsen & Jessen (SEA) is part of a business enterprise that dates its origins to a trading partnership formed in Hong Kong in 1895. The Group, incorporated in the early 1960s, is today a highly-diversified entity engaged in seven core businesses: Chemicals, Communications, Life Sciences, Marketing, Material Handling, Packaging and Technology.With a focus on South East Asia, the Group has established a firm foothold in the region through more than 40 subsidiaries and associate companies in Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam, employing approximately 2,500 people. Since its incorporation, the Group has grown dramatically in tandem with the region’s dynamic economic growth, strengthening its reputation as a leading provider of state-of-the-art technology and products while committed to fulfilling customer needs with professionalism and integrity. Outside the region, the Group enjoys close ties with sister companies in Hong Kong, Australia, Bangladesh, China, Denmark, Germany, Korea, Sri Lanka and United Arab Emirates.
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