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					Newsletter of Jebsen & Jessen Group of Companies South East Asia
April 2005     I    Volume 17 No. 1/2005        I    Mita (P) No. 241/03/2005




                                                                                                                                                                1




THE MACKEREL
Moving ahead: management
conference champions
customer care                                                                                                            REGIONAL NEWS


T    he Group’s senior
     management
convened in Malaysia
                                                                                                                         Corporate News                     2-3


from Mar 28-30 for a                                                                                                     Chemicals                             4
management conference
that highlighted the value                                                                                               Communications                        5
of customer care.
   Themed “Striding                                                                                                      Life Sciences                         6
forward — the
competition doesn’t                                                                                                      Marketing                             7
wait”, this was the first
management conference                                                                                                    Material Handling                     8
for the Jebsen & Jessen
Group of Companies                                                                                                       Packaging                             9
since the last major one in
Johor some five years ago.                                                                                               Technology                          10
                              “The conference promotes Group cohesiveness and a shared identity,” says
   This time, more than
                              Chairman Heinrich Jessen.
70 senior management                                                                                                     Sister Groups                       11
executives from six           customer focus among           outside South East Asia,       financial performance,
ASEAN countries made          the regional businesses.       including Jebsen & Co,         while Group Managing         Features                            12
their way to the Pan             Chairman Heinrich           Jebsen & Jessen Hamburg,       Director Manoj Beri
Pacific Glenmarie Kuala       Jessen opened the event        Garnet,Triton Textile and      articulated the strategic
Lumpur. About one third       with a warm address and        Bodum.                         direction in moving ahead
of them were taking part      closed the day with a             Earlier in the day, the     for the upcoming years.
for the first time.           light-hearted update on        Executive Board weighed           The conference also       About the Masthead
   Customer care was a        the Group’s sister             in with uplifting and          promoted Group               The Mackerel masthead combines
                                                                                                                         graphic images of the compass, sky,
key message that was          companies at the               forward-looking keynote        cohesiveness and a           clouds and vast ocean to symbolise
carried through over the      welcome dinner. He             addresses. Group               shared identity, and was a   the Group’s sea-faring tradition and its
                                                                                                                         growth to become an important link
three-day event, which        touched on the activities,     Managing Director Heine        celebration for a good       between East and West. The ripples
included a useful             size, geographical             Askaer-Jensen provided         year gone by, said Mr        reflect the expanding and international
                                                                                                                         character of the Group and the
workshop by an external       coverage and key               an encouraging update on       Jessen.     — By Darren      communication function of this
speaker to promote            personnel of companies         the Group’s strong             How, JJSEA                   newsletter.
       CORPORATE NEWS

2


    Electra implements world-class
    supply chain technology for
    traditional jamu company       S$200,000
                                   raised in
    E    lectra implemented a world-class
                                   dollar-to-dollar
         supply chain business solution for
    Indonesia’s second largest traditional
                                   tsunami
    jamu company, PT Air Mancur on Jan 13,
    2005.
                                   donations
       Jamu is a special blend of herbs
    which is made only of plants good for
    maintaining fitness, medication,
    increasing vitality and beauty care.        World-class supply chain business solution for PT
                                                Air Mancur.
                                                                                                       M      ember companies in six ASEAN
                                                                                                              countries combined for a total of
                                                                                                       nearly S$200,000 in cash and kind donations
       The new supply chain initiative is an
    integral part of the company’s              information technology                                 to tsunami victims of the recent earthquake.
    aggressive business plan to extend its      requirements.                                             This follows a Group-wide appeal from
    dominance in the domestic marketplace          The information technology                          the board of directors to member
    and expand international sales. Air         change involved the deployment of                      companies for dollar-to-dollar
    Mancur is also the first company to         Infor Advanced Planning to help Air                    contributions to match staff donations.
    adopt this innovative technology in         Mancur optimise its production                            Of special mention is the IDR140
    Asia.                                       planning and inventory control                         million mobile water processing unit
       Implemented over a period of six         across five production facilities in                   donated by Jebsen & Jessen Technology in
    months in five different phases, the        Solo City, Central Java.                               Indonesia for the refugees in Aceh, which
    project commenced with a supply                Anticipated benefits of the                         provides clean water to about 3,000
    chain assessment to map out the             project include reduction in                           people. The management and board would
    company’s supply chain strategic            inventory costs, procurement                           like to express heartfelt gratitude for the
    blueprint that is aligned to the            expenses and an improvement in                         show of big hearts from the staff.
    company’s overall strategy.                 overall efficiency of supply chain
       Next came the operational model          operations and optimisation.
    changes, the supply chain process and       — By Low Chee Hwa, Electra




    Keeping abreast with the
    latest accounting standards
    S   enior finance teams
        from five countries
    attended the first
                               Ng Eng Juan, KPMG
                               representatives, and
                               event organisers Ms
                                                             transactions from
                                                             statutory and
                                                             consolidation
    technical accounting       Jenny Yam and Mr              requirements and
    seminar held in            William Choong.               application of new
    Singapore from Oct 20-        The highly customised      accounting standards in
    22 last year.              seminar was designed          the Group’s context.             Senior finance teams from five countries gathered for the
                                                                                              first ever technical accounting seminar.
       Participants from       with specific objectives         In addition, the
    Singapore, Malaysia,       such as the formation of      revised Console                  accounting standards and       top-notch accounting
    Thailand, Indonesia and    in-house teams of             Reporting Pack for year-         updates on the various         system.
    Philippines gathered for   specialists skilled in        end consolidation and            changes in the                   This not only ensures
    a three-day intensive      preparing the                 Group relationship               accounting environment         compliance with the
    seminar conducted by       consolidation of Group        matrix for consolidation         and major statutory            relevant laws but also
    experienced speakers       statutory financial           were launched.                   consolidations were            bridges business
    including Nanyang          statements, to heighten          With such focus in            delivered to support the       requirements and
    Technological              alertness and scrutiny in     mind, the latest                 teams in finding common        expectations. — By
    University’s Professor     inter- and intra-Group        development in                   grounds in maintaining a       William Choong, JJSEA
                                                                     CORPORATE NEWS

                                                                                                                                              3




New GMs
                                    Managing Director Heinrich          (JJBSS)
                                    Jessen, Mr Sidharta is an “MHE      effective Jan
                                    stalwart”, having recently          1, 2005.
                                    celebrated 25 years with the           Ms Poh
                                    company. He began his career        joined the
                                                                                         Ms Poh Lee Fern            Ms Angelia Kwan
                                    as a salesman and was               Group as
                                    appointed as Assistant General      Finance & Admin Manager for        Irrigation Division besides her
                                    Manager and a member of the         Jebsen & Jebsen Process            current responsibility of
                                    MDI management team in 2003,        Engineering in Jan 1994 and was    managing the regional inventory
Mr Darmawan Sidharta                overseeing the entire               promoted to Financial              for the business.
                                    equipment sales in Indonesia.       Controller for Jebsen & Jessen        This is an expansion of her
Indonesia                                                               Marketing in Mar 1998 and for      previous role as General
                                                                        JJBSS in 2001.                     Manager – Business Support.

E   ffective Feb 1, 2005, Mr
    Darmawan Sidharta as
the new General Manager for
                                    Singapore
                                    Ms Poh Lee Fern has been
                                                                           Effective Jan 1, 2005, Ms
                                                                        Angelia Kwan from Jebsen &
                                                                                                           She has been in the business for
                                                                                                           14 years and holds extensive
                                                                        Jessen Technology in Singapore     experience in this industry and
MHE-Demag in Indonesia              appointed as the new General        (JJTS) will be taking on new       sound knowledge of the
(MDI).                              Manager for Jebsen & Jessen         responsibilities as the General    principals. — By Stephanie
  According to Regional             Business Services in Singapore      Manager for the Turf &             Cheong, JJSEA




2 MHE-Demag staff in Malaysia                                                                       IN MEMORIAM

receive 25-year awards
                                           A     b Aziz Bin Mahat joined the
                                                 company on Dec 6, 1979 as a
                                                                                         C     ompany driver for
                                                                                               JJ-Degussa in Thailand,
                                                                                         Mr Somsak Puangkaew,
                                            General Worker.
                                                                                         passed away peacefully at
                                              At a tender age of 17, he worked his
                                                                                         the age of 55 on Dec 31,
                                            way up and has held various positions
                                                                                         2004.
                                            such as Electrical Apprentice, Service
                                                                                            Mr Puangkaew joined
                                            Mechanic and Assistant Foreman.
                                                                                         JJDT in 1996. He suffered a series of health
                                            Currently he is a Service Executive in
                                                                                         problems, resulting in frequent visits to the
                                            the Service & Parts Division.
                                                                                         hospital in 2004.
                                              He is now 43 years old and married
                                                                                            JJDT hosted a religious prayer on Jan 4,
                                            with two children. He is a quiet and
Ab Aziz, a quiet and dependable staff who                                                2005 at Wat Makkasan. — By Benjawan
                                            dependable colleague who gets his
gets his work done with minimal fuss.                                                    Sutchiewcharn, JJBST
                                            work done with minimal fuss.
   If you happened to ask for Chong Kean Yean, chances are no one will know him.
Ever since he joined the company on Dec 1, 1979, he has been known as “Koh
                                                                                                               Mr Nasirwan from
Loh” - a Cantonese term for tall man.
                                                                                                               MHE-Demag in
   He joined the company as a Special Grade
                                                                                                               Indonesia passed away
Boilermaker, and was later promoted to
                                                                                                               on Jan 20, 2005 at
Assistant Foreman. Currently, he is a Foreman
                                                                                                               4.14am after a three-
in the Production Department. Mr Chong is
                                                                                                               month battle with
now 59 years old and married with three
                                                                                                               terminal stage cancer.
children.
                                                                                                                 Mr Nasirwan joined
   If you need a tough guy to get the job done,
                                                                                           the company as a Crane Technician on July 15,
he is the man. However, beneath the tough
                                                                                           2002.   — By Yulinar Ratih Dewayani, MDI
exterior is a gentleman, well respected by
both superiors and colleagues. — By
Rahmath Cazi, MDM.                                  MDM’s “Koh Loh”, Chong KeanYean.
        CHEMICALS

4




    New Managing Director for JJDT
                                                                    E   ffective Jan 1, 2005,
                                                                        Mr Volker Schmidt is
                                                                    the new Managing
                                                                                                    actively pursuing new
                                                                                                    opportunities with the
                                                                                                    aim to add higher local
                                                                                                                                       Degussa AG in the
                                                                                                                                       operational management
                                                                                                                                       of the joint venture.
                                                                    Director for JJ-Degussa         value, overseeing                     A warm reception to
                                                                    Chemicals in Thailand           backward and forward               welcome the new
                                                                    (JJDT) upon the                 integration for successful         Managing Director and
                                                                    retirement of Mr                implementation.                    bid farewell to Mr
                                                                    Karlheinz Hammerstingl.            In addition to                  Karlheinz Hammerstingl
                                                                       Mr Schmidt is set to         the operational                    was held at Sheraton
                                                                    spearhead the                   responsibilities, Mr               Grande Sukhumvit Hotel
                                      New JJDT Managing
                                                                    development of the              Schmidt is a member of             in Bangkok on Nov 29,
                                      Director Volker Schmidt is
                                      set to spearhead the          company, formulating            the JJ-Degussa Board of            2004. — By Benjawan
                                      development of the            business strategies and         Directors representing             Sutchiewcharn, JJBST
                                      company.




    PMS successfully implemented regionally
                                                                    Guide and souvenir.             priorities and financial           development plans and
                                                                       Through PMS, the             targets.                           contributing individually
                                                                    regional business will            “All staff should                and collectively to
                                                                    energetically drive a           actively participate in the        achieve each country’s
                                                                    culture of excellence in        workings of the system,            business priorities and
                                                                    performance delivery for        by being involved in the           goals,” says Regional
                                                                    its customers while             process, taking                    Managing Director Harry
                                                                    attaining the company’s         ownership of business              Kok. — By Judy
                                                                    strategic goals, business       goals, targets and career          Cheong, JJDS




    “All staff should actively participate in the workings of the
    system,” says Regional Managing Director Harry Kok.




    J J-Degussa Chemicals’
      Performance
      Management System
                                      business to align and
                                      drive its business
                                      performance and results
    (PMS) has now been                through its staff.
    successfully                         Each launch featured
    implemented in six                a presentation on
    countries across the              the Performance
    region following a series         Management Policy, its
    of launches over three            features, approaches,
    weeks late last year.             process and method, and
       The PMS project,               employees’ roles and
    announced in early Feb            responsibilities. All staff
    2004, is the development          members were also
    initiative of the regional        given a Jobholder’s           The PMS was successfully implemented in six countries last year.
                                                                        COMMUNICATIONS

                                                                                                                                                         5



Jebsen & Jessen Communications is
now Avaya’s regional “Gold” partner
J ebsen & Jessen Communications is now Avaya’s
  “Gold” partner in a new regional partnership with
the global communications giant.
                                                              portfolio,” said Regional
                                                              Managing Director
                                                              Harold Thng.
   This unique partnership makes Jebsen & Jessen                 In support of regional
Communications the only premium partner of Avaya              fulfilment, Jebsen &
to offer fulfilment services in five ASEAN countries          Jessen Communications
namely Singapore, Malaysia, Thailand, Indonesia and           has also inked
the Philippines.                                              agreements with other
   As a regional “Gold” partner, Jebsen & Jessen              complementary
Communications is in a better position as a                   technology providers
single point of contact to serve multi-location               including NICE systems,
corporations. Business enterprises can now expect             which has a long-
a unified service level agreement and support                 standing partnership         Official launch of the new regional partnership with Avaya.

structure anywhere across the region, which was               with Avaya.
not possible under previous arrangements.                        The new partnership was officially launched in
   “With this timely Avaya pact, we are now able              Thailand, Malaysia and Indonesia witnessed by
to provide our customers with a streamlined                   members of the press and business associates.
market approach, technical expertise and support              — By Stephanie Cheong, JJSEA




New Avaya Contact Centre for                                                                                                by mid 2005.
                                                                                                                               With this advanced
                                                                                                                            system, the new Telebet
                                                                                                                            Contact Centre can offer

Singapore Turf Club                                                                                                         ‘Class of Service’ to
                                                                                                                            STC’s Platinum, Gold and
                                                                                                                            VIP account members,
                                                                                                                            efficient call handling
                                                                                                                            from residential and
                                                                                                                            retail punters during
                                                                                                                            race days and increased
                                                                                                                            customer coverage via
                                                                                                                            Singapore’s local info-
                                                                                                                            communications
                                                                                                                            companies.
                                                                                                                               The STC provides
                                                                                                                            high quality, competitive
                                                                                                                            and entertaining horse
                                                                                                                            racing and gaming
                                                                                                                            services to the
                                                                                                                            Singapore public. The
The new Avaya contact centre enables STC to scale up their operations to 500 seats by mid 2005.                             races are also
                                                                                                                            telecasted “live” to

J ebsen & Jessen
  Communications in
Singapore (JJCS) will set
                               Rangoon Road this year.
                                 The S$420,000
                               contact centre will be
                                                              of the Contact Centre
                                                              bundled with Call
                                                              Centre Elite and Call
                                                                                              Voice Response System.
                                                                                                 The flexibility of the
                                                                                              system setup also
                                                                                                                            three Malaysian turf
                                                                                                                            clubs - Kuala Lumpur,
                                                                                                                            Ipoh and Penang, with a
up a new contact centre        designed with Avaya’s          Centre Express for 200          enables STC to cost-          combined audience of
for Singapore Turf Club        S8700 IP Telephony             agents, Call Management         effectively scale up their    60,000.      — By Keith
(STC) Telebet Centre at        System — the backbone          System and Interactive          operations to 500 seats       Seow, JJCS
      LIFE SCIENCES

6



    First commercial bio diesel plant in
    South East Asia ready in 2006
                                                                                                 on Nov 5, 2004.              commissioning.
                                                                                                    The plant is expected        The surge in fossil
                                                                                                 to be in full-scale          fuels prices as well as its
                                                                                                 production by 2006.          environmental impacts
                                                                                                 Located in the state of      has created an increasing
                                                                                                 Perak in Malaysia, it is     interest in bio diesel as
                                                                                                 designed to produce          the alternative source
                                                                                                 60,000 tons of bio diesel    of energy for the future.
                                                                                                 per year with palm oil as    Moreover, glycerine
                                                                                                 the main raw material.       generated during the
                                                                                                    A joint effort between    conversion of vegetable
                                                                                                 JJ-Lurgi Engineering and     oil in to bio diesel is a
    JJLEM General Manager-Technology Gunter Brauner (left) with representatives from Loreno.     Lurgiof Germany, the         valuable by-product,
                                                                                                 projectinvolves the          which is in great demand

                                    J J-Lurgi Engineering in
                                      Malaysia (JJLEM) has
                                    secured a contract to
                                                                    and technology for the
                                                                    first commercial bio
                                                                    diesel plant in South East
                                                                                                 supply of process plant
                                                                                                 equipment, engineering
                                                                                                 as well as plant
                                                                                                                              in the personal care as
                                                                                                                              well as pharmaceutical
                                                                                                                              industries. — By
                                    supply the equipment            Asia for Loreno Sdn Bhd      start-up right up to         Connie Lo, JJLEM




    JJLEM delivers two edible oil refining plants
    for Kerry Group




    Tianjin Kerry Oils and Grains Industrial Co opening ceremony.




                                    J J-Lurgi Engineering in Malaysia (JJLEM) delivered
                                      the latest edible oil refining plants for Tianjin
                                    Kerry Oils and Grains Industrial Co in Tianjin, China
                                                                                                   Earlier, JJLEM had delivered an oil refining plant for
                                                                                                 Shanghai Kerry, sister company of Tianjin Kerry. Both
                                                                                                 companies are part of the Kerry Group in China,
                                    last year.                                                   partly owned by the international Kuok Group.
                                       The process plant equipment and technology for              For more than 30 years, JJ-Lurgi has been the
                                    the new plant came with a capacity of 1,000 tons             trusted partner in supplying a series of plants for the
                                    per day.                                                     Kuok Group.       — By Connie Lo, JJLEM
                                                                                        MARKETING

                                                                                                                                                    7



Slimmest multi-functional iRiver music
players now available
J  ebsen & Jessen
   Marketing in Malaysia
(JJMM) released the
                                  currently the slimmest
                                  hard disk player
                                  weighing only 96gm.
                                                               mid-light blue, deep red
                                                               and silver.   — By
                                                               Johann Ng, JJMM
latest multi-functional               With 5GB of storage
H10 MP3 player from               space, the iRiver H10 can
iRiver in Feb 2005.               store up to 2,500 music
   The new iRiver H10             files, and the detachable
series is expected to hit         Li-ion battery can last up
the market by storm               to 12 hours. Moreover,
with its ultra-intuitive          users can play music and
interface, 1.5” colour            photos synchronously.
LCD display and easy                  The stylish new                    iRiver H10, the
                                                                         slimmest hard disk
navigation with touch             players come in four                   player with 5GB of
scroll. The player is also        attractive colors: gray,               storage space.




Raising booth visitorship with “pretty girls”
                                         E    xhibitions usually attract
                                              tons of visitors but fighting
                                         for their attention against other
                                                                              personality are considered as
                                                                              well.
                                                                                 “It is extremely important
                                                                                                                 knowledgeable pretty face
                                                                                                                 increases the chances of
                                                                                                                 media coverage.
                                         exhibitors is another matter.        that she is well-versed with the     Moreover, if the girl fits the
                                            Grabbing the best exhibition      product and able to interact       general brand perception, it
                                         spot with the most fanciful          well with customers,” he           actually reinforces the brand.
                                         booth design is no guarantee         stressed.                             “When a good one is found,
                                         but a couple of pretty faces and        The attraction of “pretty       we try to retain her for as
                                         sweet smiles work wonders.           girls” in Singapore may have       long as possible. She knows
                                            According to Jebsen & Jessen      fizzled out but in Thailand, the   what to do and what is
                                         Marketing Senior Marketing           trend is still going strong. A     expected of her,” said Mr
                                         Executive Surbjit Kaur, female       definite crowd-puller, a           Jurgensen. — By Stephanie
                                         exhibition models, or “pretty        photogenic, confident and          Cheong, JJSEA
                                         girls” as they are locally known
                                         in some parts, are actually
                                         engaged to enable customers to
                                         snap and print the image of the
                                         model instantly on site.
                                            This helps in promoting the
                                         quality of the print and the
                                         camera. “Obviously, a pretty face
                                         and a good body is a
                                         requirement,” she adds.
                                            Apart from good looks, these
                                         “pretty girls” should possess
                                         certain other qualities.
                                         Marketing Manager Kim
“Pretty girls” can be effective          Jurgensen pointed out that
crowd-pullers.                           intelligence, social skills and
      MATERIAL HANDLING

8



    Promotions in Thailand and Philippines
             M                             HE-Demag is delighted to
                                           announce the promotion of
                                     two gentlemen in senior management.
                                                                             capacity as Regional Director - Customer Care & Corporate
                                                                             Development, and member of the MHE-Demag group management.

                                       Mr Somporn Kangpanpanich                 Mr Klaus Schilling has been promoted to the position of
                                     has been promoted to Managing           President of MHE-Demag (P) Inc. Mr
                                     Director of MHE-                        Schilling joined MHE-Demag in
                                     Demag (T) Ltd.                          Singapore from Demag more than 10
                                       Mr Somporn joined MDT from            years ago as Regional Product Manager
                                     industrial heavyweight ABB seven        for conveyors.
                                     years ago, initially as General            In 2000, Mr Schilling was transferred
                                     Manager - Logistics Systems and         to Manila to take up the position of
                                     Industrial Products reporting to        MDP General Manager overseeing the
    Managing Director Ruangroj Supanpong.                                    operational management of what was
      Mr Ruangroj, who is relinquishing his management                       then MHE-Demag’s newest member
    responsibilities of MDT, will continue in MHE-Demag in his               company. — By Heinrich Jessen, MDS




    MDM installs double hoist crane for fibre
    glass manufacturer
                            M                                                              HE-Demag in Malaysia (MDM) installed a 1+1 double
                                                                                           hoist 3.2 tonne crane for a leading manufacturer of
                                                                                    fibre glass products in Johor Bahru late last year.
                                                                                       The new crane, following in a series of installations, will
                                                                                    be used in the manufacturing of pipes and joints.
                                                                                       The tandem operation of the two hoists ensures
                                                                                    long products such as pipes can be lifted and carried safely
    The new cranes ensure the
                                                                                    from the production line to the storage area. The hoists on
    products safely lifted from
    the production line to the                                                      the crane can also be used independently to lift other
    storage area.                                                                   products as well.     — By Patricia Tan, MDS




    MDS installs building maintenance gondolas
    for Oriental Press Centre
    P   artnering the
         Group’s sister
    company Jebsen & Co,
                                  three months while
                                  installation of the
                                  gondolas themselves
                                                                  The installation was
                                                               challenging due to the
                                                               special design as well as
    MHE-Demag in                  took a further three         the sheer size of the
    Singapore (MDS)               weeks.                       building, soaring 76m
    installed three units of         A 2m platform with        into the skyline.
    gondola systems for           MD 7-17m outreach arm           According to Design
    Oriental Press Centre         and MD 6 -19.3 m luffing     Manager B T Lim, the
    in Tai Po Industrial Estate   jib were strategically       project is highly
    in Hong Kong.                 located to ensure that       complex.       — By
       The installation of the    the building is adequately   Patricia Tan, MDS           The installation was challenging due to the special design and
    gondola track took            maintained.                                              sheer size of the building.
                                                                                 PACKAGING

                                                                                                                                    9



 JJBJM’s team building outing




It takes teamwork to win the war.




S   taff of Jebsen & Jessen Broadway in Johor, Malaysia (JJBJM)
    participated in a team building outing at Sebana Curve from Jan
8-9, 2005.
   Fun and laughter was the flavour of the day and havoc reigned
especially during the team building games sessions. The company’s
first-aid team also took the opportunity to give a “live”
demonstration on how to handle an injured person during
emergencies.
   The day ended with a barbecue dinner, long service award
presentation and more contests.       — By Ng Keat Chew, JJBJM        The company’s first-aid team giving a “live” demonstration.




                               JJBWS attains PSB OHSMS
                               certification
                                                         J ebsen & Jessen Broadway in Singapore (JJBWS)
                                                           successfully attained the PSB OHSMS –
                                                         Occupational Health and Safety Management System
                                                         (OHSAS 18001:1999) certification in Feb 2005.
                                                            The quality management systems audit carried out
                               PSB OHSMS Certificate     over several months cover occupational health
                               Number: OHS-2005-0102     hazards on the production floor and the safety
                                                         management systems set for respective
                                                         departments.
                                                            The unprecedented commitment, effort and
                                                         cohesive teamwork shown enabled JJBWS to breeze
                                                         through the audits with no assessment findings and
                                                         in compliance with the OHSAS 18001:1999
                                                         requirements.      — By Kevin Lam, JJBWS
         TECHNOLOGY

10


     Healthcare Division bags GE Outstanding
     Achievement Award for 5 years running
                                     F   or the fifth consecutive year, Jebsen & Jessen
                                         Technology in Malaysia (JJTM) clinched the GE
                                     Outstanding Achievement Award for top country
                                                                                                In addition, JJTM secured three supplementary
                                                                                              awards for Top Fetal Monitoring Sales in SEA for
                                                                                              Sales Manager Yvonne Yeoh, Top Service
                                     sales in South East Asia.                                Consumable Sales in SEA for Department
                                       The award ceremony was held in conjunction             Manager Manoharan Menon and Outstanding
                                     with the annual sales meeting of GE Medical              Hospital Project Installation Managementfor
     From left : GEMSIT SEA
                                     Systems, IT (GEMSIT) at Plaza Athenee Hotel in           Senior Service Engineer Jayaraj Vengadasu and his
     General Manager Arun            Bangkok from Jan 16-19, 2005.                            team.
     Sharma, JJTM Regional             JJTM took the top spot among 13 countries in             “This is a very proud moment indeed for the
     Director – Healthcare RS
     Puru and GEMSIT SEA
                                     the region with an impressive book order of              organisation especially with respect to the
     Regional Sales Manager H S      US$5.5 million for 2004, achieving US$ 3.3               service related awards,” says Regional Director
     Muralikrishna.                  million more than the next best performer.               of Healthcare R S Puru. — by Yuki Wan, JJTM



     JJTS supplies SAESL with High Pressure
     Compressor Blade (HPC) Repair Cell
                                     J ebsen & Jessen
                                       Technology in
                                     Singapore (JJTS)
                                                                  overhaul services for
                                                                  Rolls Royce Ttrent
                                                                  engines.
                                                                                              real-time X-ray system
                                                                                              complete with five
                                                                                              robotic arms.
                                                                                                                               operations including
                                                                                                                               plastic blasting, chemical
                                                                                                                               cleaning, dimensional
                                     completed                       The uniqueness of this     The complete repair            check, automated
                                     commissioning a High         repair cell is the high     process involves several         welding, automated
     In the blade repair process,    Pressure Compressor          level of automation                                          milling and polishing,
     the blade is welded (left),     Blade (HPC) Repair Cell      compared to                                                  real-time X-ray, vacuum
     adaptive machined and
     polished (middle) to produce    for SAESL in Dec 2004.       conventional repair                                          heat treatment, non-
     the finished product (right).      SAESL, a joint venture    methods. The new cell                                        destructive inspection,
                                     between Rolls-Royce,         comes with a fully                                           shot and glass bead
                                     Hong Kong Aero Engine        automated integrated                                         peening and vibro
                                     Services and SIA             blade tip repair cell,                                       polishing.     — By
                                                                                              The cell features high-level
                                     Engineering Company,         coordinate measuring        automation compared to           Jeremy Chee, JJTS
                                     provides repair and          system, blast cell and      conventional repair methods.




     JJTT hosts Turf & Irrigation seminar cum product
     demonstration
                                     T     he Turf & Irrigation
                                           Division of Jebsen &
                                     Jessen Technology in
                                                                  from the Province of
                                                                  Chonburi.
                                                                     The event commenced
                                                                                                 The event ended with
                                                                                              a thank-you party with
                                                                                              dazzling shows for the
                                                                                                                              participants in the
                                                                                                                              evening.     — By Sophin
                                                                                                                              Mahattanan, JJTT
                                     Thailand (JJTT) held its     with a morning seminar
                                     first major event in three   followed by product
                                     years for key customers      demonstrations at Amata
                                     in the golf industry on      Spring Country Club,
     From left :Toro Managing        Nov 25, 2004.                currently the best golf
     Director Richard Welne and         Jointly organised with    course in Thailand.
     Jebsen & Jessen (SEA) Group
                                     principal Toro, the one-        At the driving range,
     Managing Director Manoj
     Beri.                           day event attracted over     participants were invited
                                     200 customers                to examine and test
                                     comprising golf course       the 15 sets of turf
                                     owners, superintendents      equipment specially set     Participants get hands-on experience on with the latest turf
                                     and senior technicians       up for demo purposes.       equipment.
                                                                           SISTER GROUPS

                                                                                                                                                    11



Annual “Living the Values” workshop for 2004
T     he annual “Living the
      Values” workshop
for 2004, organised by
                                 Cross divisional teams
                              were formed working
                              over 40 projects.
sister group Jebsen &         Participants were
Co in Hong Kong, ended        required to choose a
with an exhibition            project inside or outside
displaying the project        the company with a
results on Jan 22, 2005.      specific purpose,
   Each team displayed        focusing on a specific
their contributions and       target group and setting
shared their work and         their own quantifiable
experiences during the        goals.
project, which began in          The selection of
October and ended on          target groups included      Leading the toast at the exhibition is Jebsen & Co Chairman Hans Michael Jebsen (second
Dec 16, 2004. Hundreds        orphanages, senior          from right).

of photos were                citizen homes, street       when the teams
displayed and video           sleepers, students, and     experienced the joy in
presentations gave            mentally handicapped        the eyes of the people
detailed information on       children. Creative          they served.
each individual project.      actions by the teams           Since 2001, Jebsen &
   The project for 2004       ranged from cleaning        Co has been conducting
was an action learning        country parks, running      these workshops to
project with the motto        competition using           promote a new vision
“From Good to Great –         stairway of an office       and corporate culture.
A Time of Action”. The        building, fun days for      It has powerfully
objective was to enable       senior citizens, orphans    demonstrated the capacity
staff to experience their     and children in cancer      of the staff to rise to the
personal creativity,          treatment to inviting       challenge and the new
commitment, capacity          people for organ            motto for 2005, “From          Team members sharing their work and experiences during
                                                                                         the project.
to lead and inspire and       donations.                  Good to Great – I Lead
to own their actions             The highlight of the     the Change”. — By
and results.                  project was the moment      Joyce Cheng, Jebsen & Co




                                                          Hanseatic joins world’s
                                                          largest sports fashion and
                                                          equipment fair
                                                          H     anseatic Sportswear, a subsidiary of sister group Jebsen & Jessen Hamburg,
                                                                participated in the ISPO Sports Fair in Munich from Feb 6 - 9, 2005.
                                                             During the event – the largest sports fashion and equipment fair – Hanseatic
                                                          showcased the latest HEAD skiwear and tennis wear collection. Both collections
                                                          drew great interest from a large number of retailers all over Europe.
                                                             Hanseatic Sportswear established in 2003 to develop and market HEAD
                                                          sportswear, in particular tennis and skiwear, across Europe. HEAD is one of the
                                                          largest producers for skis and tennis rackets, which are used by world-class
                                                          tennis players namely André Agassi and Marat Safin. — By Wolfgang Putzier,
The latest HEAD skiwear and tennis wear drew great        Jebsen & Jessen Hamburg
interest from retailers all over Europe.
     FEATURES

12




     A rare glimpse of a
                                                                                                                                           I was entrusted with decision-making

     gentle leader                                                                                                                         opportunities even when I was only a junior
                                                                                                                                           back then,” he said.
                                                                                                                                              Such humility is one of his unique traits that
                                                                                                                                           endear him to his staff. A very approachable

     H      e is known as the gentle one, but Mr
             Tai Tiong Tai’s almost angelic demeanour
     belies a tenacity few would expect to see.
                                                                                                                                           superior himself, Mr Tai is known for his
                                                                                                                                           non-confrontational approach in dealing with
                                                                                                                                           company and staff matters. He favours
        A few did catch a rare glimpse of the                                                                                              reason over harsh reprimands and believes
     resolve of this man, now General Manager at                                                                                           in consultation for working toward a solution.
     Jebsen & Jessen Business Services in Malaysia.                                                                                           This year, Mr Tai is taking on a new challenge as
        The year was 1998, when Mr Tai was one                                                                                             the company moves toward the implementation
     of the project leaders for the Group’s SAP                                                                                            of the People Development System.
     implementation, away from home for over                                                                                                  “With the system in place, we hope to
     six months.                                                                                                                           provide staff with a structured growth path
        There was a slight complication: his young                                                                                         and raise their competency via relevant
     son required surgery – and his care and                                                                                               training,” he added.
     attention.                                                        The unique culture of the company has motivated                        It is somewhat surprising to learn that
        Still, the man took it all in his stride. Given                him to stay for 20 years.                                           he was once an active boy scout patrol
     the tight project schedule, he knew he had to                                                                                         leader with a passion for camping during
     focus on the task ahead.There was simply no                        condition but never compromised his                                his school days. Then again, it could have
     letting up, and it did not help that he had to                     commitment to the project.                                         explained the tenacity of a man, who has
     tackle local issues in Malaysia concurrently.                         “Although he was very busy with work, he                        become an inspiration to others seeking
        “I remember flying back home just in time                       flew back every weekend to be with his son.                        success. — by Stephanie Cheong, JJSEA
     for my son’s operation,” Mr Tai recounted,                         With such heavy responsibilities, he remained
     his face betraying a triumphant smile                              his usual cool and calm self,” he said.
     suggesting the worst was over.                                        Mr Tai will be celebrating his 20th year with
        “All the hard work was well rewarded                            the company this August. He thought the




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     when the SAP system went ‘live’ without a                          years had gone by so swiftly everything
     hitch,” he said.                                                   seemed to have just happened yesterday.
        Team member Mr Soong Heen Kiong from                               He remembered vividly the time he joined
     JJ-Degussa Chemicals in Malaysia recalls that                      the Group as Assistant Accountant back in
     Mr Tai was quite worried about his son’s                           1985 after a short stint in the auto parts and
                                                                        fertiliser industry.                                              Mr Tai (far right) with his school mates during his
                                                                           “At that time, there were only two                             younger days.
                                                                        companies with 35 employees in Malaysia.
                                                                        Through the years, I have had the privilege of
                                                                        growing with the company,” he said.
                                                                           Today, Jebsen & Jessen Business Services
                                                                        has a staff strength of 55, providing financial,
                                                                        human resource, training and other services
                                                                        for seven member companies employing
                                                                        more than 300 people.
                                                                           When asked what made him stay with the
                                                                        company all these years, he revealed that he is
                                                                        happy working with the colleagues, supporting
     Mr Tai (far left standing) was an active boy scout
                                                                        one another through good and bad times.                            He hopes to see his children grow up and become
     patrol leader during his school days.                                 “My superiors are also very approachable.                       well established in life.




     Jebsen & Jessen (SEA) is part of a business enterprise that dates its origins to a trading partnership formed in Hong Kong in 1895. The Group, incorporated in the early 1960s, is
     today a highly-diversified entity engaged in seven core businesses: Chemicals, Communications, Life Sciences, Marketing, Material Handling, Packaging and Technology.With a focus on South East Asia,
     the Group has established a firm foothold in the region through more than 40 subsidiaries and associate companies in Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam, employing
     approximately 2,500 people. Since its incorporation, the Group has grown dramatically in tandem with the region’s dynamic economic growth, strengthening its reputation as a leading provider of
     state-of-the-art technology and products while committed to fulfilling customer needs with professionalism and integrity. Outside the region, the Group enjoys close ties with sister companies in
     Hong Kong, Australia, Bangladesh, China, Denmark, Germany, Korea, Sri Lanka and United Arab Emirates.

				
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