Name :Rakesh Jaiswal Current Location: Gurgaon
Address :40/37, Gautam Nagar,
New Delhi-49, India.
Preferred Location: Delhi NCR, Bangalore,
Contact No :+91-11-26566927
Kolkata, Mumbai, Patna, Ranchi
Mobile No :+91-9899198946
Email id :RakeshJaiswal@Jaiswaljee.com
DOB : 07th, Sep 1983.
Gender : Male
Cisco Certified Network Associates (CCNA )
Microsoft Certified System Engineer (MCSE Coaching Only)
Diploma Microsoft Certified IT Professional (MCITP perusing from IACM)
DOEACC “O“Certified 2001-2002.
JETKING Advance Diploma in Computer Hardware and Networking 2002-2003.
B.Sc. from Tilkamanjhi Bhagalpur University 2005.
10+2 with PCMB (CBSE Science) 2000.
Degree 10th CBSE 1998.
Title:Sr. System Administrator
Work Experience 9.3 Years
Functional Area : AOS (AOS Exp) Switching & Routing on CISCO, Microsoft Windows Operating
System, Windows Server, ISA server, Exchange Server, SQL
Server, Database, Hardware Software
Installation/Maintenance, Internet Network Administration,
Security, Service Engineers, System Analyst/Tech Architect,
System Security, Other IT Hardware, Other IT Software)
PriServe e-Solutions (www.PriServe.com) Aug 2005 to till
Current Employer now.
PriServe e-Solutions is a diversified service company with
presence in offshore (oil and gas) Engineering Process
Outsourcing and Information Technology, Human Capital
Management and Strategic Advisory Services.
Job Function Working as a Sr. Network Analyst cum System
Administrator over here and job responsibility is to
implement new security with main current technology with all
desktop, laptop, routers, VOIP, data servers, Internet
security server ( ISA server ), maintain employee website
with internet permission, manage US, Australia and UK
calling, PBX, PRI, and all running equipment in office.
Previous Employer PrimeCall Global e-Services ( 2nd Oct 2000 to 29th July
Worked as a Technical Support Engineer (IT) with Prime
Call Global e-Services, Gurgaon, who was developing a
Complete Technical architecture with Technical Solution and
Support for Inbound and Outbound Process, based on VOIP
(Voice Over Internet Protocol) with own Soft Dialer (Name:
Spectrum), Hardware and Networking. Explanations is as
PrimeCall Domestic project, Completely designed by me
Touch Call e-Services (Gurgaon) SIMT e-Services (Okhla, New Delhi)
Lakshy e-Services (Gurgaon, Haryana) Ashton e-Service (South Extn, N.Delhi)
Gandhi InfoTech (Rohini, New Delhi) TimesInfo Data Solution (Gurgaon)
Oscan e-Solution (Gurgaon) Axentia, Karol Bagh (New Delhi)
Yadu Communication (Gurgaon) Yakshy e-Solution. (Gurgaon)
Starnet (Okhla, New Delhi) AVM Technology, Surat ( Gujraat )
Transfront Solution (Kolkata) Connexion, Mohali ( Chandigarh )
Technical Detail for Career
Basic Computer Hardware
PC assembling and Troubleshooting, Installation of Any Hardware Device and Peripherals. Troubleshooting
Hardware Components i.e. Ram, Mother Board, Hard Disk, CD-ROM, Floppy Drive, Sound Card, Display
Card, LAN Card etc.
Create parallel cable through RJ 45 connector.
Parallel and cross cable function.
Understanding Comm. Port.
DTE to DCE networking.
DTE to DTE networking.
Depth knowledge in Hub, Modem, Cisco router, Fast and GIGA Ethernet switch.
Automatic Call Distributor (ACD)
Telesynergy, Dristi, Five 9, Audiance, Concerto and Avaya with 200 seats.
Data Flow Management.
Interactive Voice Response (IVR)
management information system (MIS)
Voice over Internet Protocol (VoIP) Audio Code H323 and SIP.
Several activity on dialer like taking / deleting back- up logs, voice logs, create new campaign,
add/delete users, upload lead set.
Software programming and Language
Internet Webpage & Design
Windows 2000 professional
MS Office 2000 Word, Excel, PowerPoint, Access & Front Page Express
MS Office 2003 Word, Excel, PowerPoint, Access & outlook
MS Office 2007 Word, Excel, PowerPoint, Access, outlook & Project.
Microsoft Access 2003 & 2007
SQL Server 2000 & 2005
Windows Server 2000
Windows Server 2003 Domain Configuration, Active Directory, DHCP, User groups and Policy,
Windows Server 2008 DNS, Local Security policy, Registry editing, ODBC & IIS.
Define Website Permission.
Define Bandwidth Speed.
Internet Security and Define Website Permission.
Acceleration Server IP Address Range permission.
(ISA Server 2006 ) Remote Desktop permission.
Monitor Running Network traffic.
Differentiate LAN & WAN Section.
Ftp Server IIS 6.0 and IIS 7.0
Software based FTP like Cerberus, FileZilla and Cute FTP.
Integrate Office outlook with Exchange for fast send / Receive
Exchange Server 2003 Mail.
Exchange Server 2007 Create Ftp to host the Website Files.
Configure IIS to Explore the Website.
User can send mail inside on LAN and outside on WAN.
To Take a Backup copy of Mails.
IP Subnetting and variable length mask ( VLSMs )
IP Routing ( RIP version and RIP version, Version 2 )
IGRP (EIGRP) AND OSPF.
Layer 2 Switching.
Manage Traffic with Access List (ACL).
IP Version 4 and IPV 6.
NAT & PAT.
Date ( Rakesh Jaiswal )