Name Rakesh Jaiswal Address 4037_ Gautam Nagar_ New Delhi-49 by vivi07


									Name         :Rakesh Jaiswal                               Current Location: Gurgaon
Address      :40/37, Gautam Nagar,
              New Delhi-49, India.
                                                           Preferred Location: Delhi NCR, Bangalore,
 Contact No :+91-11-26566927
                                                           Kolkata, Mumbai, Patna, Ranchi
 Mobile No :+91-9899198946
 Email id
 DOB        : 07th, Sep 1983.
 Gender     : Male

                        Cisco Certified Network Associates (CCNA )
                        Microsoft Certified System Engineer (MCSE Coaching Only)
           Diploma      Microsoft Certified IT Professional (MCITP perusing from IACM)
                        DOEACC “O“Certified 2001-2002.
                        JETKING Advance Diploma in Computer Hardware and Networking 2002-2003.
                        B.Sc. from Tilkamanjhi Bhagalpur University 2005.
                        10+2 with PCMB (CBSE Science) 2000.
           Degree       10th CBSE 1998.

Current Designation
Title:Sr. System Administrator

Professional Details
Work Experience                             9.3 Years

Functional Area : AOS (AOS Exp)             Switching & Routing on CISCO, Microsoft Windows Operating
                                            System, Windows Server, ISA server, Exchange Server, SQL
                                            Server,         Database,         Hardware         Software
                                            Installation/Maintenance, Internet Network Administration,
                                            Security, Service Engineers, System Analyst/Tech Architect,
                                            System Security, Other IT Hardware, Other IT Software)

                                            PriServe e-Solutions ( Aug 2005 to till
Current Employer                            now.
                                            PriServe e-Solutions is a diversified service company with
                                            presence in offshore (oil and gas) Engineering Process
                                            Outsourcing and Information Technology, Human Capital
                                            Management and Strategic Advisory Services.

Job Function                                Working as a Sr. Network Analyst cum System
                                            Administrator over here and job responsibility is to
                                            implement new security with main current technology with all
                                            desktop, laptop, routers, VOIP, data servers, Internet
                                            security server ( ISA server ), maintain employee website
                                            with internet permission, manage US, Australia and UK
                                            calling, PBX, PRI, and all running equipment in office.
Previous Employer                           PrimeCall Global e-Services ( 2nd Oct 2000 to 29th July
                                            2005 )
Job Function
                                            Worked as a Technical Support Engineer (IT) with Prime
                                            Call Global e-Services, Gurgaon, who was developing a
                                            Complete Technical architecture with Technical Solution and
                                            Support for Inbound and Outbound Process, based on VOIP
                                            (Voice Over Internet Protocol) with own Soft Dialer (Name:
                                            Spectrum), Hardware and Networking. Explanations is as
                                            follows :

PrimeCall Domestic project, Completely designed by me

 Touch Call e-Services (Gurgaon)                     SIMT e-Services (Okhla, New Delhi)

 Lakshy e-Services (Gurgaon, Haryana)                Ashton e-Service (South Extn, N.Delhi)

 Gandhi InfoTech (Rohini, New Delhi)                 TimesInfo Data Solution (Gurgaon)

 Oscan e-Solution (Gurgaon)                          Axentia, Karol Bagh (New Delhi)

 Yadu Communication (Gurgaon)                        Yakshy e-Solution. (Gurgaon)

 Starnet (Okhla, New Delhi)                          AVM Technology, Surat ( Gujraat )

 Transfront Solution (Kolkata)                       Connexion, Mohali ( Chandigarh )

                                         Technical Detail for Career

Basic Computer Hardware
PC assembling and Troubleshooting, Installation of Any Hardware Device and Peripherals. Troubleshooting
Hardware Components i.e. Ram, Mother Board, Hard Disk, CD-ROM, Floppy Drive, Sound Card, Display
Card, LAN Card etc.

Basic networking
    Create parallel cable through RJ 45 connector.
    Parallel and cross cable function.
    Understanding Comm. Port.
    DTE to DCE networking.
    DTE to DTE networking.
    Depth knowledge in Hub, Modem, Cisco router, Fast and GIGA Ethernet switch.

Automatic Call Distributor (ACD)
    Telesynergy, Dristi, Five 9, Audiance, Concerto and Avaya with 200 seats.
    Data Flow Management.
    Voice recording.
    Interactive Voice Response (IVR)
    management information system (MIS)
    Voice over Internet Protocol (VoIP) Audio Code H323 and SIP.
    Several activity on dialer like taking / deleting back- up logs, voice logs, create new campaign,
     add/delete users, upload lead set.

Software programming and Language
    FoxPro
    C Language
    Internet Webpage & Design
Operating System
    Windows 2000 professional
    Windows XP
    Windows Vista
    Red Hat

MS Office
    MS Office 2000                  Word, Excel, PowerPoint, Access & Front Page Express
    MS Office 2003                  Word, Excel, PowerPoint, Access & outlook
    MS Office 2007                  Word, Excel, PowerPoint, Access, outlook & Project.

    Microsoft Access 2003 & 2007
    SQL Server 2000 & 2005

 Windows Server 2000
 Windows Server 2003                Domain Configuration, Active Directory, DHCP, User groups and Policy,
 Windows Server 2008                DNS, Local Security policy, Registry editing, ODBC & IIS.

                                        Define Website Permission.
                                        Define Bandwidth Speed.
                                        Define Protocol.
 Internet Security and                  Define Website Permission.
 Acceleration Server                    IP Address Range permission.
 (ISA Server 2006 )                     Remote Desktop permission.
                                        Monitor Running Network traffic.
                                        Differentiate LAN & WAN Section.

 Ftp Server                             IIS 6.0 and IIS 7.0
                                        Software based FTP like Cerberus, FileZilla and Cute FTP.

                                        Integrate Office outlook with Exchange for fast send / Receive
 Exchange Server 2003                    Mail.
                                        Website Hosting.
 Exchange Server 2007                   Create Ftp to host the Website Files.
                                        Configure IIS to Explore the Website.
                                        User can send mail inside on LAN and outside on WAN.
                                        To Take a Backup copy of Mails.

   Internetworking.
   Internetwork Protocol.
   IP Subnetting and variable length mask ( VLSMs )
   Cisco IOS.
   IP Routing ( RIP version and RIP version, Version 2 )
   Layer 2 Switching.
   VLANs.
   Manage Traffic with Access List (ACL).
   IP Version 4 and IPV 6.
   NAT & PAT.
   Frame relay.

Date                                                                          ( Rakesh Jaiswal )

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