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							Project – Philadelphia Business Journal – The Price of Crime
“I had to shoot you a quick note congratulating you on the superb issue of PBJ looking at the impact
that crime and violence has on our region's business community. The depth and diversity of the
stories was so rich that I'm planning on using the information in both my advertising and ministry
work. I know that our biz colleagues often don't see themselves affected by (or being able to affect)
these problems that plague our city. Your coverage challenges that thinking and shows us all how to
get involved in making a difference. Bravo!” David Brown, a local minister and ad agency president, in
an email about the Jan. 4, 2008, issue of the Philadelphia Business Journal.

Crime was the top issue in the campaigns leading up to the November 2007 election of
Philadelphia Mayor Michael Nutter. The city’s murder rate, while not at an all-time high, had
risen to intolerable levels. High-profile homicides, including the killing of a police officer in the
line of duty, created tension that permeated even the relatively safe Center City area.

Out of this heightened attention emerged a debate over the role of the business community in
fighting crime. Some asked whether business leaders, who often are insulated from the city’s
highest crime spots, care about crime. The Greater Philadelphia Chamber of Commerce, which
had helped to create more than 1,000 internships for inner-city children in 2007, was accused of
not doing enough. The head of the organization, former Pennsylvania Gov. Mark Schweiker,
responded that the responsibility to solve the problem rested primarily with government.

It was against this backdrop that the Business Journal undertook a two-month, staff-wide project
that set out to assess the impact of crime on the city’s economy. The result appeared in our Jan. 4,
2008, issue — the week the new mayor took office — and is our entry in the Project category.

As any editor knows, putting together a large project is a logistical challenge. The regular
workload doesn’t recede to make time for in-depth work. The final package contained 22 stories,
24 photos and five graphics, including a full page with two charts mapping crime in the city.

Among the powerful anecdotes that helped humanize the crime problem was the story about the
safety concerns of a home-health aide, how a doll museum deals with being in a high-crime area,
the vigilant attitude of a store owner who carries a gun and what it’s like to be on police patrol.

The project brought Business Journal reporters and photographers into neighborhoods they had
never visited before. One reporter found a guide who could help encourage suspicious merchants
to share their experiences with him. To get information and access, an editor and a reporter had to
build contacts with a police department that hardly knew our publication.

Among the issues the package dealt with were how much a business owner spent to protect his
property, how much universities spend on security, how crime affects business attraction efforts,
how banks protect themselves, the cost of treating gunshot victims and the safety of public
transportation facilities. It also had stories about solutions, such as job training and what other
cities have done. We used dollar amounts to quantify the cost of the problem wherever possible.

Twenty-one pages were dedicated to the package. When we hit newsstands, Editor Bernard
Dagenais was interviewed about the package live on the local Fox-TV affiliate and on the top-
rated talk-radio station in Philadelphia.

We believe this issue is a prime example of enterprise, stretching our publication beyond its
typical boundaries into a matter of great importance to our business community and region.
LATE BREAKING NEWS: Don’t forget to check our Web site for frequent updates at philadelphia.bizjournals.com                                                                   THIS WEEK




                        BUSINESS
       JAN. 4-10
           2008
                                        P H I L A D E L P H I A                                               WEDDED TO
    Volume 26
                                                                                                              ATTIRE
   Number 46                                                                                                  Mary Helen
215-238-1450
                                                                                                              Ranieri makes
                                                                                                              others



                        JOURNAL
      philadelphia
 .bizjournals.com
                                                                                                              happy on
                                                                                                                                                                              Lighting a spark
                                                                                                              a big day.                                                      John Longacre ignored
           $3.00                                                                                              P27                                                             advice when he bought
                                                                                                                                                                              into South Philly.   P22




Crime takes a toll on city economy
THE PRICE OF CRIME
Measuring the economic impact on business
                                                                                                                                                      Impact on business
                                                                                                                                                      proves wide-reaching
                        Tourists


                                                                                                                                                      I
                        They feel safe, as long as                                                                                                         t’s impossible to put a price on the loss of
                        they’re not the target. P2                                                                                                         human life. But many of the crimes that
                                                                                                                                                           occur in Philadelphia each year have a
                        Hard numbers                                                                                                                       definite price tag attached to them.
                        Thieves stole $156 million                                                                                                      The Philadelphia Business Journal staff has
                 P2     in 2007.                 P3                                                                                                   sought over the past two months, leading up to
                                                                                                                                                      the inauguration of Michael Nutter as mayor
                        The new chief                                                                                                                 on Jan. 7, to assess the impact of crime on the
 P4                     Charles H. Ramsey wants                                                                                                       city’s business community.
                        liaisons to business. P4                                                                                                        Nutter has identified crime as the number
                                                                                                                                                      one issue he must address, and the business
                        Extra presence                                                                                                                community agrees. Philadelphia.bizjournals.
                        Special districts spend                                                                                                       com poll respondents recently put crime at the
                        $4.5 million on safety. P4                                                                                                    top of the list of Nutter’s challenges above all
                                                                                                                                                      other issues, including high business taxes.
                        Selling the city                                                                                                                This special issue goes a long way toward as-
                        Site selectors factor crime                                                                                                   sessing the price of crime for tourism, health
                        rate into decisions.      P5                                                                                                  care, business marketing, colleges, retailers
                                                                                                                                                      and neighborhood delivery services. It also
                        Mapping crime                                                                            PETER VAN ALLEN | BUSINESS JOURNAL   explores some of the solutions being consid-
                        Property and violent crime     A Hunting Park Avenue sculpture memorializes victims of gun violence.                          ered here and being used in other cities. n
                        weigh heavier on some
                        areas of the city.      P6
              P6                                                           Safety in store                   P17                              Delivery dangers
                        Seeking answers                                    A small-store security                                             Home-care workers,
                        Cutting recidivism by 10                           system costs $15,000. P12                                          delivery drivers time their
                        percent would save nearly                                                                                             trips and plan ahead. P17
P8                      $7 million per year.    P7                 P12     Neighborhoods
                                                                           W. Allegheny businesses                                            Lessons in safety
                        Trauma central                                     look out for each other. P13                                       Crime-fighting steps other                         P21
                        In a recent year, hospitals                                                          P19                              cities have taken.      P18
                        spent $146 million treating                        Death at Dunkin’
                        gunshot victims.          P8                       Two months after Officer                                           High-tech tools                 Dolls in danger
                                                                           Cassidy’s shooting.    P13                                         Police use innovation to get    This museum has to take
                        Scared straight                P14                                                                                    an edge.                P19     special precautions. P21
                        A gunshot victims’                                 Campus safety
                        program spends $1.3                                The city’s six-largest                                             A sad surprise                  Making bread
                        million a year to try and      P16                 colleges spend $42 million                                         Security expenses factor        Thrift shop means jobs for
                        stop the cycle.           P9                       on security each year. P14                                         into startup costs.     P19     teenagers.             P21

                        Going legit                                        On the transit beat                                                Protecting vaults               Riding shotgun
               P10      Companies find workers                             SEPTA equips 260 officers,                                         Area bank robberies have        This officer encounters the
                        among ex-offenders. P10                            with a $14M budget. P16                                            averaged 332 a year. P20        drug trade nightly.     P44


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2     PHILADELPHIA BUSINESS JOURNAL                                                                                       THE PRICE OF CRIME                                                             philadelphia.bizjournals.com | JANUARY 4-10, 2008




                                                                                                 Is this a man who


                                                                                     just found the right job?


                                                                                           Or is this a man who


                                                                        just found the right employee?



                                                                          Don’t miss Mega, The Inquirer’s biggest job section
                                                                                   of the year. It changes lives ... on both ends.

                                                                                                To advertise, call 215-854-5448
                                                                                                                                                                                                                                                CURT HUDSON
                                                                                  or email us at recruitment@phillynews.com.
                                                                                                                                             For luck, tourists traditionally toss coins onto Benjamin Franklin’s grave in Old City.



                                                                                                                                             Center City visitors often feel
                                                                       Ten years of connecting employers with employees
                                                                                                                                             insulated from violent image
                                                                                                                                                             PETER VAN ALLEN                       about how the city’s violent crime might
                                                                                                                                                               STAFF WRITER                        be viewed by outsiders.
    Ask how your Mega ad can be part of a buy that will reach 86% of the job seekers in the region!                                                                                                  When Philadelphia magazine put an
                                                                                                                                                Histor y and sightseeing, not crime,               image of a handgun on its November
    And make plans now to attend the Healthcare & Pharmaceutical Career Fair, January 15, at the Hilton Philadelphia City Avenue Hotel.
                                                                                                                                             may be foremost on the minds of tourists              2006 cover with the headline “Murder,”
                                                                                                                                             and convention-goers in Philadelphia.                 the Greater Philadelphia Hotel Associa-
                                                                                         For info, go to http://go.philly.com/careerfairs.
                                                                                                                                                In a series of person-on-the-street inter-         tion urged hotels to pull complimentary
                                                                                                                                             views in the Historic District, visitors ex-          copies from guest rooms and even copies
                                                                                                                                             pressed ignorance about the city’s mur-               that were for sale at gift shops.
                                                                                                                                             der rate and said they had had largely                  “The way I saw it — I’m from Alaska
                                                                                                                                                                      pleasant experiences.        — is that if my family saw that cover, they
                                                                                                                                             DOLL HOUSE On a cold, windy af-                       never would have left the [hotel] room,”
    An exclusive peer group created by                                                                                                                                ternoon, outside the         said Ed Grose, executive director of the
                                                                                                                                             It’s a different story fence next to Benja-           association.
    & designed for Financial Executives                                                                                                      at a tourist site that’s min Franklin’s grave           Some say the negative publicity comes
                                                                                                                                             off the beaten path. a t C h r i s t C h u r c h                           with a high price tag
                                                                                                                                             P21                      Burial Yard, visitors                             that includes can-
                                                                                                                                                                      went about their busi-            ‘I didn’t       celed weekend trips
                                                                                                                                             ness — reading plaques, taking pictures                                    and lost conventions.
                                                                                                                                             and partaking in the tradition of tossing                     even            To lessen potential
                                                                                                                                             coins onto Franklin’s grave. Crime                                         concerns among peo-
                                                                                                                                             seemed far from their minds.                              consider         ple who plan major
                                                                                                                                                “I feel totally safe,” said San Diego resi-                             conventions to be
                                                                                                                                             dent Lauren Yauch, who took in the                              [the       held in Philadelphia,
                                                                                                                                             sights with Tyler Prestwood. They were                                     Mayor-elect Michael
                                                                                                                                             in town for a conference on tropical dis-                   murder         Nutter personally
     Join your peers for breakfast and roundtable discussions focused on                                                                     eases and stayed at the Marriott Down-                                     called convention
     the opportunities and challenges facing today’s financial executive.                                                                    town Philadelphia Hotel. “One night we                       rate].’       planners to outline
                                                                                                                                             were walking outside the Marriott and                                      his future plans to
                                                                                                                                             saw a whole bunch of police cars and a                    Elisa Rancie     fight crime, said Tom
     Wednesday, January 9, 2008                                                                                                                                                                      Australian tourist
     Registration: 7:45 am • Session Close: 9:30 am                                                                                          couple of police running. So, we kind of                                   Muldoon, president
     Philadelphia Country Club, Gladwyne, Pennsylvania                                                                                       watched that. But otherwise we’ve felt                                     of the Philadelphia
                                                                                                                                             safe.”                                                                     Convention & Visi-
     The Role of the CFO in Executing the Company’s Strategic Plan:                                                                             Philadelphia’s murder rate has been                                     tors Bureau.
     Leading like an entrepreneur                                                                                                            front page news in Philadelphia. But visi-                                    “[As a result,] plan-
     Moderated by: Donna Marie DeCarolis, Ph.D., Drexel University,                                                                          tors in the Historic District seemed ei-              ners have felt confident that there is a
     Department Head and Associate Professor of Management and Faculty                                                                       ther unaware or unconcerned.                          good plan for the future,” Muldoon said.
     Director for the Laurence A. Baiada Center for Entrepreneurship in                                                                         “I didn’t even consider [the murder                  “Safety is absolutely a concern to all
     Technology, LeBow College of Business
                                                                                                                                             rate]. I didn’t look at the list,” said Elisa         visitors no matter where they travel
     Meetings will be held bi-monthly at the Philadelphia Country
     Club, Gladwyne, Pennsylvania and will focus on topics
                                                                                                                                             Rancie, a Melbourne, Australia, resident              around the globe,” he said. “However,
     including compensation, ethics, people strategy, and conflict                                                                           visiting cities in the Northeast.
     management.                                                                                                                                Still, city officials have shown concern                                               SEE TOURISTS, P5

     For more information or to register
     www.theCFOAlliance.org
                                                                                                                                             BUSINESS
                                                                                                                                                P H I L A D E L P H I A   Philadelphia Business Journal (ISSN 0744-3587) is published weekly by Philadel-
     or contact Nick Araco, Jr., Esq. at 215.648.3021                                                                                                                     phia Business Journal Inc., 400 Market St. Suite 1200, Philadelphia, PA 19106.
                                                                                                                                                                          Periodicals Postage Rates paid at Philadelphia, Pennsylvania and additional
     Mission: The CFO Alliance drives individual and corporate performance through the Office

                                                                                                                                             JOURNAL
                                                                                                                                                                          mailing offices. Subscription rate is $105 for one year, $175 for two years, and
     of the Financial Executive.                                                                                                                                          $210 for three years. Subscriptions mailed out of the continental United States
                                                                                                    COLLEGE OF BUSINESS                                                   are $500 for one year. POSTMASTER: Send address corrections to Philadelphia
     Partners:                                                                                                                                                            Business Journal Inc., 400 Market St. Suite 1200, Philadelphia, PA 19106.
                                                                                                    LeBow
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                 THE PRICE OF CRIME                                                            PHILADELPHIA BUSINESS JOURNAL   3


Crime toll amounts to millions in seen and unseen costs
                 SONJA SHERWOOD
                   STAFF WRITER

   Philadelphia residents and businesses
lost $156 million to thieves in 2007, ac-
cording to police reports collected by the
Pennsylvania Uniform Crime Reporting
System.
   Banks reported $624,873 stolen in 114
robberies.
   Convenience stores lost $505,619 dur-
ing 418 robberies.
   Muggers made off with $9.4 million
                      from 6,526 victims.
                        While 2007 did not
CRIME MAP approach the 2006
Criminal hot spots. crime spike that set
P6                    off alarms and helped
                      sweep Michael Nut-
                      ter into City Hall,
crime still costs residents, businesses and
taxpayers plenty.
   A typical business owner spends as
much as $15,000 equipping his or her
store with a basic security system, for ex-
ample. The cost to Temple University
Hospital of treating a single gunshot vic-
tim is $37,500. Campus security budgets
at the city’s six-largest universities total
$42 million. More than $3.7 million tax
dollars went to victims’ services groups in
Philadelphia last year.
   The cost of crime to the city — in repu-
                                                                                                                                                                                     CURT HUDSON
tation and lost opportunities, to say noth-
                                               Marie Delany closed her pizza restaurant, New Oxford Pizza in Frankford, because delivery drivers were terrified.
ing of ruined lives — is hard to quantify.
   Some impacts aren’t as noticeable as
one might expect — tourists, site selec- helped push me to the decision to close                                                           getting robbed at the El stop — that’s the
tors and college students for example, was on the 1100 block of Pine Street,” she           OUT OF POCKET                                  stop where the kids get off from after
take urban crime in stride.                    said, referring to an area that until a few                                                 school, and it’s scary.”
   But many are fixed costs that persist years ago had a reputation for after-dark          Philadelphia residents and businesses reported   Frankford has tried to emulate strate-
even when crime appears to be in retreat, prostitution. “We closed the store there          $153 million stolen on average each year       gies used elsewhere to improve its busi-
as it does now.                                three years ago. My feeling is that things   since 2000.                                    ness corridor. It formed a revitalization
   Citywide, total crime rates                           are better, but I don’t want to                                                   plan about 12 years ago and established
dropped roughly 15 percent in                            jinx myself.”                      YEAR        VALUE OF STOLEN PROPERTY           the community development corporation
2007 through mid-December.                            ‘My   She credits the Center City                          (IN MILLIONS)             and a special services district, which levy
   Only the homicide rate re-                            District business association      2000                      $164.7               assessments on proper ty owners for
mained up, at 392 murders in                      feelingand neighborhood groups for        2001                      $154.8               beautification and economic develop-
2007 compared with 380 in 2006.                          making the area feel safer.        2002                      $138.9               ment.
   Long-term statistics tell a posi-               is that  “There’s more of a residential  2003                      $146.9                 But in 2005, the CDC collapsed amid fi-
tive overall story.                                      population in Center City that     2004                      $130.3               nancial mismanagement, Bowers said. It
   Between 1998 and 2006, city                 things areuses all the ser vices and fre-    2005                      $150.3               laid off its staff of a dozen people, Frank-
crime dropped 21.6 percent, ac-                          quents the neighbor hood           2006                      $186.0               ford’s then City Councilman Rick Mari-
cording to CrimeBase, a collec-                   better,places,” said Smith Born. “Peo-    2007                      $156.0               ano went to jail on bribery counts, and
tion of police data maintained by                        ple report things more quickly.                                                   the special services district fell apart.
the University of Pennsylvania’s               but I don’t
                                                         There’s more awareness that        Source: Pennsylvania Uniform Crime Reporting     The CDC reorganized with all-new lead-
Cartographic Modeling Lab.                               it’s not just the job of police.”  System.                                        ers, including Delany who became its
   The greatest reductions have                      want   Not every neighborhood has                                                     president, a staff of two and a part-time
been in the category of property                         shared Center City’s good for-                                                    bookkeeper. The special services district
crimes — burglaries, larceny                       to jinx
                                                         tune. Elmwood, Kingsessing, jump in violent crime between 1998 and has also regrouped and resumed limited
and auto theft — which ac-                               Frankford, Tacony, and the Wis- 2006.                                             trash pickup.
counted for more than 90 per-                    myself.’sahickon Valley Park neighbor-      Delany said crimes there have become            “There was a lot of anger and discon-
cent of reported losses last year                        hoods saw overall crime accel- more serious since the late ’90s, when tent about the CDC … promises made
and three quarters of all inci-        Wendy Smith       erate over the decade.            most were nuisances.                            that weren’t kept, and that was there, but
dents. (Maps on page 6 show                      Born       Marie Delany and her hus-        “Now we have...gunshots going off at we think that’s been changing, and we
where crime was most intense.)            Metropolitan   band Ken closed their year-old least once a week on Penn Street,” she hope there’s more suppor t,” Bowers
   Nowhere have falling crime                   Bakery   pizza parlor on Oxford Avenue said.                                               said.
rates been more apparent than                            in the Frankford section four       “People do not feel safe in Frankford; in       The feeling in Frankford, true or not, is
in Center City.                                          months ago because they fact, there’s a large level of alarm,” said that Center City’s success was had at
   Ten years ago, police logged                          couldn’t keep delivery drivers Catherine Bowers, vice president of the Frankford’s expense.
far more reports in Center City than in from quitting.                                     board of the Frankford Community De-              “Some people directly blame Center
any other neighborhood.                           “They were beat up and robbed and velopment Corp. since 2005 and execu- City for displacing poor people,” said
   Between 1998 and 2006, incidents there they were out and outright afraid,” said tive director of Frankford Group Minis- Bowers. “I heard from a former CDC em-
dropped more than 40 percent.                  Delany, a longtime Frankford resident. “I tr y, a United Methodist church. “One ployee, I don’t know if it’s true, that peo-
   Even so, Wendy Smith Born, co-owner had one person hand back all the pizzas person I know was on his way to work ple were specifically moved from Center
of five Metropolitan Bakery stores, has he went out with and say, ‘Here, you de- and he got robbed and shot, and he City to Frankford by the housing agency
seen her shops robbed seven times over liver this yourself.’ After 8 or 9 o’clock it doesn’t want to be in the paper because to get them out of the way down there.”
the years, most recently in 2005.              turns into OK Corral.”                      he doesn’t want retribution. In the last
   “The one that was robbed the most and          Frankford experienced a 126 percent couple of weeks there have been people                       ssherwood@bizjournals | 215-238-5143
4     PHILADELPHIA BUSINESS JOURNAL                                            THE PRICE OF CRIME                                                      philadelphia.bizjournals.com | JANUARY 4-10, 2008




New police commish Ramsey will enlist businesses’ help
                      ATHENA D. MERRITT                                                                                         because purchasers pay-as-they-go for use and don’t
                         STAFF WRITER                                                                                           need to provide identity, are red flags, Ramsey said.
                                                                                                                                  “It may be nothing, but let us know,” Ramsey said.
  During Charles H. Ramsey’s nearly nine-year tenure                                                                              After a series of robberies involving night clerks at
as chief of the Metropolitan Police Department of the                                                                           hotels in Washington, the hotels were equipped with a
District of Columbia crime dropped about 40 percent.                                                                            paging system. If a robbery or scam happened at one
  Ramsey enlisted Washington’s business community                                                                               hotel, all of the hotels were alerted of the incident by the
in his effort to drive crime rates down, something he                                                                                                          paging system so they
will be looking to repeat as the new police commis-                                                                                                            could be on the lookout
sioner of Philadelphia, he said.                                                                                                         ‘I will be            and not become victims
  Locally, the chambers of commerce and other busi-                                                                                                            themselves, Ramsey said.
ness associations will be among the first groups with                                                                             reaching out to                Ramsey also worked with
which he will seek to forge relationships in Philadel-                                                                                                         D.C.’s Police Foundation
phia. Ramsey said he also plans to establish liaisons                                                                                 everybody.’              to address youth crime,
with businesses, using possibly police district com-                                                                                                           through an initiative that
manders or district captains, to keep the lines of com-                                                                                 Charles H. Ramsey      targeted youths on proba-
munication between police and businesses open.                                                                                                 incoming police tion for auto theft, he said.
  Businesses are major stakeholders in a city and as                                                                                             commissioner  The Police Foundation pro-
such they can play a vital role in reducing crime rates,                                                                                                       vided the seed money for
Ramsey said. “We had very good relationships with the                                                                                                          the program, Operation
businesses in Washington, D.C.,” he said. “We provided                                                                                                         Prevent Auto Theft, which
information on a regular basis.”                                                                                                made juveniles aware of the consequences of their ac-
  Sharing crime prevention tips and informing busi-                                                                             tions, Ramsey said.
nesses of crime trends in their areas, especially new                                                                             “People don’t think about what that vehicle means, it’s
spikes in a certain type of incident, can put a dent in                                                                         just a joy ride to them,” Ramsey said of the program,
crime by making business more aware, Ramsey said.                Charles H.                                                     whose participants had a 80 percent rate of nonrepeat
  “We work with businesses so they can better educate            Ramsey’s tenure                                                offenses.
their employees so they are less likely to become vic-           as Philadelphia’s                                                Though Ramsey’s efforts have been mostly focused
tims themselves,” he said.                                       new top officer                                                so far on familiarizing himself with Philadelphia and its
  Businesses can also be used to alert police to suspi-          begins today at                                                police department, he said making rounds in the busi-
cious activity. For example, a hotel clerk who notices a         the Roundhouse.                                                ness community was also a priority.
guest receiving frequent visitors who only stay for a                                                                             “I will be reaching out to everybody,” Ramsey said.
short period of time or a store clerk who has a customer
who buys several “disposable” cell phones, called such                                                            CURT HUDSON                  amerritt@bizjournals.com | 215-238-5149




Research and experience shows BIDs’ safety patrols work
              NATALIE KOSTELNI                  City, Part I crime, those that are the most      “It’s difficult to isolate those things,”       nage, banners and other streetscape im-
                STAFF WRITER                    serious, from rape and robbery to murder,     Wendell said.                                      provements to create an enticing environ-
                                                are down 12 percent from 1998 to 2006, ac-       Extensive research conducted by Lor-            ment for pedestrians, criminals are
   Center City and University City have         cording to UCD data. Just from this year to   lene Hoyt, assistant professor of urban            deterred, according to Hoyt.
dramatically curtailed crime in their neigh-    last, those crimes are down 7 percent. In     planning at the Massachusetts Institute of            Not ever y improvement district sup-
borhoods as a result of beefed up safety        Center City, all serious crimes have been     Technology, concluded business improve-            ports regular cleaning, let alone pays for
programs that include a direct line to the      cut by 44 percent between 1993 and 2006.      ment districts themselves make a real dif-         safety ambassadors.
Philadelphia Police Department.                 Theft from auto, which had been the most      ference in thwarting crime, while the addi-           The CCD has the advantage of receiving
   Of the 11 business improvement dis-          prevalent crime and accounts for two-         tion of safety ambassadors linked to police        its funding by taxing property owners in
tricts in Philadelphia, Center City and Uni-    thirds of all crime experienced in the        helps even more. Prior to teaching at MIT,         one of the city’s priciest neighborhoods,
versity City are the only two that operate      downtown area, has been slashed by 80.3       Hoyt worked as a crime analyst for the             where skyscrapers’ assessed values are in
their own special safety forces that work in    percent.                                                     Philadelphia Police Depart-         the tens of millions of dollars. The UCD is
tandem with police. It comes at a cost.           “Once you create the reputation that                       ment and also worked at the         financed by a collaboration of institutions
   The Center City District, a special ser-     there are eyes and ears on the street, you                   Philadelphia Housing Au-            in its area, with the University of Pennsyl-
vices district established in 1991, spends      create a halo effect,” said Paul Levy, CCD                   thority.                            vania the lead sponsor. University City also
$3 million annually for a troop of 42 so-       executive director. “The basic crime trends                    Additional eyes and ears on       has the benefit of the presence of other se-
called “safety ambassadors” who work            in the downtown have been low and have                       the street, especially by those     curity forces used by such institutions as
seven days a week in two daily shifts that      been on a downward trend for a decade.”                      who care about their neigh-         Drexel University and the University of
run from morning rush hours to 11 p.m.            One of the more challenging conclu-         Levy           borhoods, make a difference,        the Sciences.
The University City District, formed in         sions to draw on the reduction of crime in                   Hoyt said in a recent inter-           “It is not realistic that this can be repli-
1997, spends $1.5 million a year to employ      these two business improvement districts                     view. It’s not just an increase     cated in a lot of smaller neighborhoods
more than 40 ambassadors.                       is whether the decline is the result of the   in safety patrols but street sweepers, main-       because this is completely based on the
   These uniformed bicycle and foot pa-         safety ambassadors’ presence or a combi-      tenance crews, as well as marketing cam-           tax base,” Levy said. “This is not a panacea
trols carry no weapons and are instructed       nation of other efforts made by the im-       paigns that bring additional shoppers and          for other neighborhoods because every
to use no force under any circumstances         provement districts.                          other pedestrians to an area that, com-            other district can fund a certain amount of
other than self-defense.                          For example, during the same period         bined, increase the awareness that helps           cleaning activity and very few have the re-
   They have constant radio contact with        in which University City saw crime inci-      deter criminal activity.                           sources to fund this.
the police districts in their neighborhoods.    dences decline, the University of Pennsyl-       Another factor at play is the “broken win-         However, putting a uniformed cleaning
Both the CCD and the UCD maintain Phil-         vania instituted a low-interest mortgage      dows” theor y that criminals tend to be            officer on the street can have a deterrent
adelphia police substations from which          program to encourage faculty and admin-       drawn to areas with signs of neglect, such         effect and send a message that someone is
badged Philadelphia police officers moni-       istrators to buy houses in the neighbor-      as broken windows, vacant buildings, trash         there and someone is in charge.”
tor crime trends, ready to be deployed.         hood. The program was popular and over-       strewn streets and sidewalks.                         Other countries, such as England and
   “They are the eyes and ears for the Po-      subscribed. In addition, a new Penn-run          When an area attracts criminals, fewer          Canada, find value in improvement dis-
lice Department,” said Lewis Wendell, ex-       elementary school was established, creat-     pedestrians venture into it, and then it falls     tricts and support them by making avail-
ecutive director of the UCD, about the am-      ing a desirable alternative to pre-existing   into decay, according to Hoyt’s research.          able matching funds or seed money to
bassadors. “If you look at the statistics, it   public schools and even boosting property        But when a business improvement dis-            support the organizations, Hoyt said.
has been quite effective.”                      values in a catchment area that serves the    trict deploys crews to regularly sweep and            “That’s the direction we need to go in,”
   The data are compelling. In University       school.                                       clean grafitti as well as fund lighting, sig-      she said. ■
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                    THE PRICE OF CRIME                                                         PHILADELPHIA BUSINESS JOURNAL        5

Crime isn’t the only factor for site selectors
                 NATALIE KOSTELNI                   margin because the issue of security is         capacity with Deloitte & Touche/Fantus
                   STAFF WRITER                     not a net positive for Philadelphia.”           Consulting. A community with a high
                                                      Biggins noted that Mayor-elect Mi-            crime rate can be written off just based
  Crime can play a role in a company’s              chael Nutter has already laid out a goal        on perception, Cranmer said.
decision whether to locate operations in            of fighting crime at the same time as             If a community has a crime problem
Philadelphia or in any other city, but the          championing economic development.               and remains on a list for consideration, a
weight the issue carries varies from firm           That, Biggins said, will likely give busi-      company will then evaluate whether a
to firm and depends on what a company               ness confidence going forward that the          city is dangerous either for employees to
is ultimately seeking.                                                                              work or live in. A company may believe a
  When a site location consultant is help-                                                          city is safe for its business but not so safe
ing a prospective company evaluate a lo-                     ‘The trouble is ... you                for worker to reside in, and decide to
cation for expansion or relocation of op-                                                           have them live in a nearby, safer area.
erations, a city’s crime rate is always                 don’t know who may have                       Under that scenario, the economic
factored into an overall equation, accord-                                                          punch a new or expanding company may
ing to site and corporate location ex-                   considered us and didn’t                   have on a city is curtailed. “A community
perts.                                                                                              would miss out on all of that economic
  There’s no hard evidence a company                         look at us because of                  impact of people living, shopping, going
has either left Philadelphia or decided                                                             to schools,” Cranmer said.
against locating here because of any on-                                    crime.’                   From Cranmer’s perspective, Philadel-
going crime problem and high homicide                                                               phia’s crime climate is “not favorable.”                                               CURT HUDSON
rate.                                                                                Tom Morr         “It’s not a positive thing in terms of           San Diegans Tyler Prestwood and
  “The trouble is that’s one of those is-                             Select Greater Philadelphia   public perception,” he said. “It’s not the         Lauren Yauch stroll Arch Street.
sues that you don’t know what you don’t                                                             Wild West, but there’s a perception that
know,” said Tom Morr, president and                                                                 people have whether it’s accurate or not.
CEO of Select Greater Philadelphia,
marketing and economic development
                                                                                                    People in Kansas City don’t know what
                                                                                                    Philadelphia is about. It’s an urban envi-
                                                                                                                                                       TOURISTS
arm of the Greater Philadelphia Cham-               issue will be addressed.                        ronment and you’re going to find crime,                           FROM PAGE 2
ber of Commerce. “You don’t know who                  Biggins and other site location consul-       but it’s limited and businesses are typi-
may have considered us and didn’t look              tants haven’t automatically eliminated          cally not at risk. There’s not an urban            what we have found is that visitors
at us because of crime.”                            Philadelphia from their lists because of        environment that doesn’t have some                 and planners who often work in or
  Select spends $4 million a year to mar-           crime issues. Instead, crime is among           crime difficulty.”                                 travel to major urban destinations,
ket the region and attract businesses.              dozens of criteria calculated into a com-         Bob Ady of Ady International in Mount            such as Philadelphia, are less con-
  Morr, who held a similar position in              pany’s location decision.                       Prospect, Ill., has been in the corporate          cerned with news on crime. But re-
Washington, when it was dubbed the                    Dennis Donovan, a corporate location          site location business for 30 years. He            gardless, the stories on crime have
“murder capital of the country,” and cor-           consultant with Wadley Donovan Guts-            has found crime to be one of 20 to 30              resonated with some people nation-
porate location consultants who do busi-            haw Consulting in Springfield, N.J., said                                                          ally. We have had several meeting
ness in Philadelphia are, however, cer-             crime is always an issue but becomes a                                                             planners call us about the topic, but
tain Philadelphia’s crime hasn’t reached
proportions where the city is no longer
                                                    real concern when it comes to smaller
                                                    communities such as Camden, Yonkers
                                                                                                            ‘I’ve never eliminated a                   none have decided to move their
                                                                                                                                                       business as a result.”
considered as a business destination.
  “We haven’t had a company we’re
                                                    and New Rochelle, N.Y.
                                                      “That’s a red flag and could be a deal
                                                                                                              location because of a                      Joe Goldblatt, senior lecturer and
                                                                                                                                                       executive director for Strategic Part-
aware of make a decision against the re-
gion or not to come here because of
                                                    breaker,” Donovan said.
                                                      When it comes to metropolitan areas,
                                                                                                                         crime rate.’                  nerships and Professional Develop-
                                                                                                                                                       ment at the Temple University
crime,” Morr said, adding: “It’s obvi-              such as Philadelphia; Newark, N.J.; and                                               Bob Ady      School of Tourism and Hospitality
ously something all of us in the commu-             other cities, it’s not as big of a deal.                                       Ady International   Management, has studied the effect
nity are concerned about.”                            “Even in those places where crime                                                                of violent crime on tourism.
  For some corporate consultants, crime             rates are high, they are high in other                                                               “Historically, when there have
is an issue that naturally arises when              metropolitan areas such as Atlanta,” he                                                            been crime waves, unless they’re
evaluating a large metropolitan area that,          said. “Philadelphia has no better or no                                                            specifically targeted at tourists, there
not unlike other cities, has pockets of             worse an image when it comes to crime,          other criteria such as cost of living, avail-      was no effect,” Goldblatt said.
urban strife. Crime statistics are factored                                                         able housing, labor, taxes, included in an           However, if tourists are involved,
in with other considerations like high                                                              overall assessment of an area.                     word spreads fast and it can have a
business taxes or a labor shortage. On                    ‘Anything you can do to                      “It doesn’t rank very high in most loca-        chilling effect on visitorship, he said.
the other hand, there are cases when the                                                            tions,” he said about crime. “There are            Goldblatt cited a rash of violent crime
issue can heavily influence a company’s                 lower the crime rate does                   much more important things like labor,             in Miami in which two British tour-
location decision and have far-reaching                                                             finding people you need at reasonable              ists were killed. Tourism plummeted,
economic effects.                                      help the image and make                      costs.”                                            rebounding only when visitors could
  Jay Biggins of Biggins Lacy Shapiro &                                                                Again, how it’s factored in depends on          be assured it was safe again.
Co., a site-location consulting firm in                  it easier to sell and gives                the situation. If a company is comparing             “It usually picks up again with busi-
Princeton, believes crime is on the verge                                                           Philadelphia to places like Columbus,              ness travel, social travel, weddings
of becoming one of Philadelphia’s big-                        favorable publicity.’                 Ohio; or Pittsburgh and it looks at the            and the like,” Goldblatt said. “There’s
gest problems.                                                                                      [larger metro area], it’s not as important         rarely a correlation between tourism
  “Crime and the perception of an unsafe                                   Dennis Donovan           or high on the scale, he said. On the              and crime. But, if tourists are tar-
environment could emerge as one of                          Wadley Donovan Gutshaw Consulting       other hand, if a company has decided on            geted, it has a short-term impact.”
Philadelphia’s most important economic                                                              Philadelphia and is looking to build in a            It’s possible suburbanites may be
development challenges because the                                                                  specific neighborhood in Philadelphia              more affected by reports by crime.
perception of security is fundamental to                                                            where crime is rampant, it will then have            “People from the suburbs are only
the ability of a place to compete,” Big-                                                            a greater impact on that decision.                 going to come in if they feel safe,”
gins said.                                          and it hasn’t hampered business recruit-           Ady concedes crime is an issue in the           said Jonathan Morein, a former
  “If you can’t feel safe, then it’s hard to        ment. Obviously, though, anything you           City of Brotherly Love.                            Town Watch leader in Manayunk.
recruit and retain employees. Now, I’m              can do to lower the crime rate does help           “Historically it’s been a problem but I         “The fact that Manayunk had a
not saying Philadelphia is unable to com-           the image and makes it easier to sell and       can’t eliminate Philadelphia on that               thriving Main Street was due to the
pete because they are successfully com-             gives favorable publicity.”                     basis,” he said. “I’ve never eliminated a          fact that the neighborhood had sta-
peting, winning and losing some in the                Some companies rank crime as an               location because of a crime rate because           bility. A stable neighborhood is why
market. But in hundreds of location deci-           issue higher than other firms might, said       it’s just one of the many factors that you         you had a thriving business dis-
sions being made every week, Philadel-              Les Cranmer, a corporate relocation con-        consider.”                                         trict.”
phia will start losing some opportunities           sultant in the Philadelphia office of Stud-
that could have other wise won at the               ley Inc., who also worked in the same                nkostelni@bizjournals.com | 215-238-5139         pvanallen@bizjournals.com | 215-238-5145
6   PHILADELPHIA BUSINESS JOURNAL                                                                                                            THE PRICE OF CRIME                                                                           philadelphia.bizjournals.com | JANUARY 4-10, 2008




                                                                                                                                                         57
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                                                                                                                                                                                                                 CRIME
                                                                                                                                             5
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                                                                                                                                                                                                                           OT SPOTS
                                                                                                                                                                                                                                me and violent crime affect different neigh-
                                                                                                                                                              66                                                                o different degrees. The maps on this page
                                                                                                                                        8
                                                                                                                                       48                                                                                       e crime was most prevalent in 2007, based
                                                                        8                                                       22
                                                                                                                                22                      4
                                                                                                                                                        47                                                                     eports. The chart underneath shows how crime
                                                     11
                                                     11            15
                                                                   15        65
                                                                             65                                                                                                                                               hiladelphia neighborhoods changed over the
                                                                                                                                            52
                                                                                                                                            52
                                                                                                                                                                                                                             riod between 1998 and 2006.
                                                                                                16
                                                                                                16                              45
                                                                                                                                45
                                   5
                                  55                                         14
                                                                             14
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                                                          64                                                                                                       3
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                                                                                    42                                                       39
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                                                                                           36        43
                                                                                                     43
                                                           68
                                                           68           24
                                                                        24
                                                                                                                                                  60
                                                                                                                                                  60
                                         7
                                        37                     13
                                                               13                                                               23
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                                                                              61
                                                                              61                   31
                                                                                                   31            32
                                                                                                                 32
                                                                        1
                                                                                             19
                                                                                             19            8
                                                                                                          28
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                                                     69
                                                     69                                  9
                                                                                        29
                                                               59
                                                               59            41
                                                                             41                                            53
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                                                                                             33
                                                                                             33
           44                                                           3                                   63
                                                                                                            63
                                       27
                                       27       40
                                                40             2                     50
                                                                                     50            21
                                                                                                   21
                                                                             20
                                                                             20
                                                                   51
                                                                   51
                                       12
                                       12        7                                                          9
                                                          62
                                                          62
                                                                        56
                                                                        56                                       10
                                                                                                                 1
                                                34
                                                34                                              54
                                                                             9 7
                                                                            49 67
                                                          26                                                    58
                                                                                                                5
                                                18
                                                18             25
                                                                5                                4
                                                                                                 46


                                                                                   38

                                       1
                                       17


                                                                                                      y


    2007 Property Crime                                                                         19 - 48                                                                                                         2007 Violent Crime                                       7 - 20

                                                                                                49 - 88                                                                                                                                                                  21 - 37
                                        incidents per 1/4 mile                                                                                                                                                             incidents per 1/4 mile
                                                                                                89 - 152                                                                                                                                                                 38 - 62

                                                                                                153 - 309                                                                                                                                                                63 - 134

                                                                                                310 - 705
                                                                                                             6
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                                   1.       Allegheny West                        -35.4          -24.5                           24.     Germantown                    -37.9         -30.9                        47.   Pennypack                      -31.4         +79.6
                                   2.       Belmont                               -10.6          +13.1                           25.     Girard Estates                -25.7         +22.5                        48.   Pennypack Park                 -22.9         -40
                                   3.       Brewerytown                           -19.9          -22.6                           26.     Grays Ferry                   -26.01        +55.2                        49.   Point Breeze                   -35.7         +4.13
     Crime Trends 1998-2006 (%)




                                   4.       Bridesburg                            -13.5          +80.7                           27.     Haddington                    -29.3         +11.6                        50.   Poplar                         -17.3         -16.9
                                   5.       Bustleton                             -43.6          +229.03                         28.     Harrowgate                    -16.8         +8.6                         51.   Powelton                       -13.7         +55.08
                                   6.       Byberry                               -17.3          +85.7                           29.     Hartranft                     -17.2         -1.8                         52.   Rhawnhurst                     -22.7         +39.2
                                   7.       Cedar Park                            -15.6          +6.3                            30.     Holmesburg                    -26.5         +117                         53.   Richmond                       -18.1         +26.8
                                   8.       Cedarbrook                            -45.9          -33.02                          31.     Hunting Park                  -20.5         -11.8                        54.   Riverfront                     -66.7         -41.8
                                   9.       Center City West                      -44.5          -17.3                           32.     Juniata Park                  -21.9         +43.2                        55.   Roxborough                     -28.8         -2.7
                                   10.      Center City East                      -40.7          -9.93                           33.     Kensington                    -33.09        +3.63                        56.   Schuylkill                     -23.1         -36.5
                                   11.      Chestnut Hill                         -63.8          -50                             34.     Kingsessing                   0             +26                          57.   Somerton                       -35.1         +30.1
                                   12.      Cobbs Creek                           -15.6          +8.05                           35.     Lawncrest                     -17.7         +106.6                       58.   South Philadelphia             -21.3         +43.2
                                   13.      East Falls                            -17.07         -18.3                           36.     Logan                         -34.8         -25                          59.   Strawberry Mansion             -29.2         +0.99
                                   14.      East Germantown                       -23.3          +17.3                           37.     Manayunk                      -31.3         +7.9                         60.   Tacony                         -0.14         +191.6
                                   15.      East Mount Airy                       -39.2          +1.71                           38.     Marconi Plaza                 -43.9         -17.2                        61.   Tioga                          -35.4         -13.8
                                   16.      East Oak Lane                         -29.8          +5.51                           39.     Mayfair                       -15.7         +104.5                       62.   University City                -13.4         -5.58
                                   17.      Eastwick                              -18.8          +6.25                           40.     Mill Creek                    -24.6         -5.44                        63.   West Kensington                -36.6         -29.5
                                   18.      Elmwood                               -13.7          +105.7                          41.     North Central                 +3.08         -8.7                         64.   West Mount Airy                -57.2         +14.2
                                   19.      Fairhill                              -33.5          -15.7                           42.     Ogontz                        -41.8         -16.6                        65.   West Oak Lane                  -35.1         -27.2
                                   20.      Fairmount                             -33.5          -13.9                           43.     Olney                         -35.4         +14.8                        66.   West Torresdale                -26.1         +36.9
                                   21.      Fishtown                              -37.1          -21.5                           44.     Overbrook                     -24.2         -1.36                        67.   Wharton                        -36.5         +5.18
                                   22.      Fox Chase                             -29.7          +91.1                           45.     Oxford Circle                 -21.9         +161.7                       68.   Wissahickon Park               +18.03        -57.1
                                   23.      Frankford                             -15.8          +125.8                          46.     Pennsport                     -33.7         -16.09                       69.   Wynnefield                      -19.6         +9.13

                                                                                                                                 Map Source: Philadelphia Police Dept. (Jan.1 through Dec. 27)   Crime Trends Source: University of Pennsylvania Cartographic Modeling Lab’s Crime Base
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                   THE PRICE OF CRIME                                                          PHILADELPHIA BUSINESS JOURNAL    7



                                                                                                     BREAKING NEWS
                                                                                                                   -FROM THE PUBLISHER-
                                                                                                      Dear Readers,
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                                                                                                      send your e-mail address to me, lkremer@bizjournals.com.
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                                                                                       CURT HUDSON
Case worker Desiree McDonald interviews an applicant for training at the Mayor’s
Office for Re-entry of Ex-Offenders at 52nd Street and Woodland Avenue.
                                                                                                     THE LIFE OF YOUR COMPANY
                                                                                                     MAY DECIDE THE LIFESTYLE YOU LEAD.
Activists, businesses, public                                                                        WILL YOUR LEADERSHIP DEVELOPMENT ADDRESS LEADERSHIP GAPS?
                                                                                                     Drexel University’s Corporate and Executive Education programs at LeBow College of
officials seek out remedies                                                                          Business provide innovative and forward-thinking solutions to today’s management
                                                                                                     challenges.
                 ATHENA D. MERRITT                    Some 40,000 released inmates land in           From sharpening individual management and technological skills to developing effective
                    STAFF WRITER                    Philadelphia each year, according to a           educational programs for entire organizations, LeBow’s CORPORATE LEARNING
                                                    repor t released by the University of            SOLUTIONS deploy advanced approaches to complement industry expertise,
   In April, when Health Partners made a            Pennsylvania School of Social Policy and
plea for an end to the violence in Phila-           Practice in November. Typically, prison-         augment leadership skills and enhance global management perspectives.
delphia, five businesses were by its side           ers exit the system with less than $100, a         Why Drexel’s LeBow College of Business? Because it is flexible and relevant, featuring
recognizing the city’s then 116 homicide            small package of personal belongings,                       several different programs to enable you and your organization to succeed:
victims.                                            the clothes they arrived in and a bus
   Philadelphia’s 2007 murder count                 ticket back to wherever they were ar-                                  • CUSTOM SOLUTIONS and IN COMPANY SOLUTIONS
grew to 392, and with it suppor t for               rested.                                                                    developed specifically for your organization
Health Partners’ Silence the Violence                 Upon returning to Philadelphia now
campaign, which now has between 60                  they have the suppor t of two “ex-of-                                             • OPEN ENROLLMENT PROGRAMS including:
and 80 businesses on board.                         fender reentry one stop centers,” which                                              – NONCREDIT ONLINE CERTIFICATE PROGRAMS
   In the five months following Health              were opened by Mayor John F. Street                                                     – CREDITED GRADUATE CERTIFICATE PROGRAMS
Par tners’ plea, a nurse was savagely               this year to help former inmates get back                                                 – DREXEL EXECUTIVE MBA
beaten on her way to visit a woman ex-              on their feet by putting all of the services
pecting twins in the city’s Fern Rock sec-          they need under one roof.                                                                     Corporate learners are taught by top
tion and another was shot leaving a hos-              The centers are located in two of the                                                        educators from Drexel University and
pice in Fairmount, Health Par tners                 seven neighborhoods in the city (Fairhill,                                                       select international institutions through
President and CEO William S. George                 North Central, Kingsessing, Frankford,                                                            the Global Knowledge Network. Our
said.                                               Richmond, Cobbs Creek and Tioga) that
   It’s that type of violence that has              shoulder the highest number of return-                                                             faculty will analyze and assess key
brought more businesses to Health Part-             ing ex-offenders. The goal is to eventu-                                                            performance indicators essential
ners’ side. Its campaign joins other ef-            ally have a center in each of the neigh-                                                             to adding immediate and lasting
forts under way to address issues that              borhoods, said Harriet Spencer, director                                                              value to you and your organization.
range from the pursuit of tougher gun               of ex-offender reentry services for the
laws to Mayor-elect Michael Nutter’s                Mayor’s Office for the Reentry of Ex-Of-                                                               Each program is tailored to you and
controversial stop-and-frisk proposal.              fenders.                                                                                               your organization, and is offered
   The hope is that each will help chip               “We help anybody who wants help.                                                                     online, in the classroom or at your
away at the tide of crime in some way,              Our reason is if we are going to help re-                                                             facility to optimize the learning
both now and in the future.                         duce the amount of crime in the city it                                                               experience.
   “When you think about all of the solu-           makes no sense to work with people who
tions, it’s everything from after-school            have committed misdemeanors and not                                                                   CHOOSE A SOLUTION FOCUSED
programs to rebuilding neighborhoods                those who have committed the more se-                                                                ON YOUR SUCCESS.
to rebuilding the school system,” George            rious crimes,” Spencer said. “We can’t
said. “For ever y challenge out there,              turn our back on any segment of the                                                               215.895.1604
there are probably five groups out there            population, they all need help and if we                                                         EXECUTIVE@DREXEL.EDU
trying to do something about it.”                   don’t help them what we are saying in                                                          WWW.LEBOW.DREXEL.EDU/EXECED
   Health Partners has met with various             effect is continue to commit crime.”
anti-violence activists and government                At the centers, at 1741 S. 54 St. and
and business leaders, and plans to gather           1952 E. Allegheny Ave., ex-of fenders
business leaders next to carve out short-           can meet with probation and parole offi-
and long-term goals for quelling brutal-            cers and tap into a variety of services, in-
ity, George said.                                   cluding high-school equivalency                                                                                COLLEGE OF BUSINESS
   “If you make something a priority it
happens. At this point we have to pick
one or two things, and say this is our pri-
                                                    degrees classes, job training and place-
                                                    ment, housing assistance and treatment                                  LEARN HERE, LEAD ANYWHERE®             LeBow
ority right now,” George said.                                               SEE REMEDIES, P11
8    PHILADELPHIA BUSINESS JOURNAL                                            THE PRICE OF CRIME                                                philadelphia.bizjournals.com | JANUARY 4-10, 2008



Gun-related treatment costs top $128M in Philadelphia
               JOHN GEORGE
                STAFF WRITER                                                                                                                                              ‘If you are
  Joe Davis will be the first to admit he was                                                                                                                             not moved
far from an upstanding citizen as a young
man living in North Philadelphia in the                                                                                                                                     by, night
1980s.
  “I was selling dope, getting high,” Davis                                                                                                                              after night,
said. “I wasn’t a very good guy.”
  Then, at age 25, Davis was shot in the                                                                                                                                        people
back by a 14-year-old boy, the boyfriend of
a teenage girl Davis had threatened. Even                                                                                                                                being shot
that didn’t change him — at least not right
away. Though the gunshot left him a para-                                                                                                                                      in your
plegic, Davis went back to selling and tak-
ing drugs.                                                                                                                                                               city … then
  “I didn’t handle things very well and fell
by the wayside for a lot of years,” he said.                                                                                                                                  from an
“I remember being in my mom’s house
getting high on the second floor and de-                                                                                                                                   economic
cided I didn’t want to live like this any-
more. Problem was, I didn’t want anyone                                                                                                                                    viewpoint
else to live either. So I took a whole bunch
of pills and lit a cigarette.”                                                                                                                                             you better
  Davis said his plan was to leave the ciga-
rette on his mattress and burn the house                                                                                                                                  be moved.’
down. That tragedy was prevented when
his sister heard him gagging. He woke up                                                                                                                              Amy Goldberg
a few days later in the hospital with his                                                                                                                             Temple University
mother at his bedside.                                                                                                                                                         Hospital
  “That was the beginning of the road to                                                                                                                CURT HUDSON
recovery for me,” he recalled.                Paralyzed by a gunshot wound at age 25, Joe Davis shares his story to steer kids away from violence.
  Today, Davis tells his story about vio-
lence to kids as part of the ThinkFirst pro-
gram at Magee Rehabilitation Hospital,                                                     ries about crime] … Condos are going up down all the people they would miss.
the Center City medical center that cared                                                  all over the city, but who is going to move if    To measure the program’s effectiveness,
for him after his paralysis.                                                               people keep getting shot?”                     Temple is using a questionnaire developed
  “I go to schools, churches, synagogues                                                                                                  by the Centers for Disease Control and
— anywhere there are young people,” he                                                     Teaching from experience                       Prevention in Atlanta that measures atti-
said. “I’ll go to a telephone booth if there                                                 At Temple University Hospital, more tudes toward guns and violence. The sur-
are young people there.”                                                                   than 700 teenagers have passed through a vey is administered two weeks before the
  Magee is just one of the Philadelphia                                                    program that provides an up-close-and- teenagers go through the program and
medical centers that have, along with the                                                  personal view of what happens when a vic- again four weeks after.
Pennsylvania Department of Health, de-                                                     tim of a violent crime is wheeled into the        Charles said the preliminary results are
veloped programs aimed at preventing vio-                                                  North Philadelphia hospital’s emergency promising.
lent crimes. Treating victims of violent                                                   department.                                       “A lot of the gunshot victims we get here
crime costs hospitals millions of dollars                                                    “We take the kids on the very path that a are kids who grew up poor without a lot of
every year in uncompensated care.                                                          very unfortunate 16-year-old who died of education and no occupational promise,”
  In 2005, the most recent year for which                                                  multiple gunshot wounds [was on],” Gold- Charles said. “All they have is their social
statistics are available, Philadelphia medi-                                               berg said.                                     capital. They take every slight more seri-
cal centers treated 803 patients for firearm-                                                The idea behind Temple’s Cradle-to- ous. This program tries to help kids keep
related injuries resulting in total hospital                                               Grave program is to get kids to grasp the minor squabbles in better perspective. If
charges of more than $128.4 million, ac-                                                   realities and repercussions of gun vio- someone steps on their shoe, we want
cording to data compiled by the Delaware                                                   lence.                                         them to think about whether it is worth
Valley Hospital Council.                                                                     “We know they play video games and lis- risking their life” to retaliate.
  In the five-county region that same year,                                                ten to rap music to get one view of violence
hospitals treated 935 shooting victims re-                                     CURT HUDSON that isn’t realistic,” Goldberg said.          Breaking the cycle
sulting in total hospital charges of just Joe Davis is part of the ThinkFirst pro-           The program was developed in Febru-             Last year, the Pennsylvania Department
under $146 million.                           gram at Magee Rehabilitation Hospital.       ary 2006 by Goldberg and Scott Charles, of Health launched the Pennsylvania In-
  Temple University Hospital in North                                                      the hospital’s trauma outreach coordina- jury Reporting and Intervention System
Philadelphia estimates the cost for treating government program that covers medical tor.                                                  (PIRIS) program created to collect data
the average gunshot victim — the person costs of the poor, or indirectly through bill-       Together, they lead kids through the and to provide immediate interventions
who is treated, admitted and goes home a ing to uninsured patients.                        front doors of the trauma center into a when a firearm victim is admitted to a
week later — is $37,500.                        “We need to look at preventing this vio- trauma bay where Charles has one of the trauma center.
  “For the patient who is shot through the lence,” Johnson said. “It’s an issue we need kids lay on an operating table. He then              “We don’t want to stop at just gathering
neck and becomes a quadriplegic, the cost to get in front of, not just address through uses red stickers to represent all the holes information,” Johnson said. “We want to
is off the charts,” said Dr. Amy Goldberg, the criminal justice system. … The impact where bullets entered the 16-year-old’s then act to break the cycle of violence.”
Temple’s chief of trauma surgery. “And is felt across the entire population. If it body. The final stop of the tour is the                   The Health Department implemented
most of the care we provide is to the unin- doesn’t affect somebody emotionally, it af- morgue.                                           the program initially at the Hospital of the
sured or underinsured.”                       fects them from an economic level.”            Next, they go through an exercise in University of Pennsylvania and the Albert
                                                Goldberg agreed.                           which students are asked who they would Einstein Medical Center, which collec-
Costs borne by all                              “If you are not moved by, night after die for.                                            tively treated 37 percent of the total fire-
  Dr. Calvin Johnson, secretar y of the night, people being shot in your city, your          “Most will say their parents or grandpar- arm-related injuries among patients ages
Pennsylvania Depar tment of Public state — then from an economic viewpoint ents or a maybe a sibling,” Charles said. “I 15 to 24 statewide in 2004.
Health, said about 72 percent of the hospi- you better be moved,” she said. “They are tell them the people dying here are not                Under the program, gunshot victims
tal costs associated with treating patients building a big addition to the convention dying for those people.”                            and their families are referred to the Phila-
with firearm injuries are carried directly center, but who is going to want to bring a       The kids are then given toe tags, like the
by public dollars through Medicaid, the convention here if we are on CNN [in sto- one used on dead gunshot victims, to write                                            SEE TRAUMA, P9
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                    THE PRICE OF CRIME                                                             PHILADELPHIA BUSINESS JOURNAL    9

State program reaches out to victims to get lives on track
                   JOHN GEORGE                                                                                                                       school and getting their diplomas.
                    STAFF WRITER                                                                                                                       Those in their early 20s often had
                                                                                                                                                     dropped out of school and will want to get
   Among the more than 200 gunshot vic-                                                                                                              a general equivalency diploma, Spears
tims referred to the Pennsylvania Depart-                                                                                                            said, or want to discuss going to college or
ment of Health’s PIRIS program is Meralie                                                                                                            getting specialized vocational training.
Batista, a 21-year-old mother of three who                                                                                                             “The issue is not that these people have
was shot twice in 2006 while sitting with                                                                                                            no goals,” Spears said. “I think that’s a
friends on steps outside her North Phila-                                                                                                            common misconception. By and large,
delphia home.                                                                                                                                        that’s not the case. What we see is people
   Batista said a man pulled up in a car, got                                                                                                        who don’t have role models, someone they
out and fired bullets into her group in re-                                                                                                          can see go through the process of going to
taliation for a fight that had occurred ear-                                                                                                         college or learning a trade.”
lier in the day.                                                                                                                                       Spears said it’s rare for gunshot victims
   “I didn’t even know I was shot until I saw                                                                                                        who qualify for the PIRIS program to turn
the blood streaming down my leg,” she re-                                                                                                            down the help. She said since April 2006,
called. “I was in a state of shock after I saw                                                                                                       PHMC has received 211 referrals and only
the guy get out of the car and just start                                                                                                            17 people have refused to participate.
shooting at us.”                                                                                                                                       The average time a person stays with the
   Batista was in Temple University Hospi-                                                                                                           program is four-and-a-half months. Spears
tal for about three weeks recovering from                                                                                                            wishes it was longer. In that time, she said,
her wounds. During that time she met                                                                                                                 the case workers can provide basic assis-
with a case worker from the Philadelphia                                                                                                             tance such as getting somebody a Social
Health Management Corp. (PHMC), who                                                                                                                  Security number or photo identification,
explained the PIRIS program.                                                                                                                         and begin to tackle complex problems,
   PIRIS — Pennsylvania Injury Reporting                                                                                                             such as navigating the confusing world of
and Intervention — is a violence-reduction                                                                                             CURT HUDSON
                                                                                                                                                     health insurance and rehabilitation.
initiative established last year by the state       Nicole Ricketts, a case manager with Philadelphia Health Management Corp., visits                   She said one of the greatest challenges
Health Department. The annual budget                with PIRIS participant Christopher Lee, 18, at his home in West Philadelphia.                    for the case managers is dealing with a
for PIRIS is $1.3 million. PHMC, a nonproft                                                                                                          young population.
city-based public health organization, ad-                                                                                                             “You’re talking about people who can be
ministers the program.                              gram is in place, initially, at the busy        management supervisor. “Sometimes it             impatient, who want instant gratification
   Batista is still a part of PIRIS today.          trauma centers of Albert Einstein Medical       will be in the hospital, sometimes it will be    and, sometimes, carry a sense of entitle-
   “They’ve helped me with a lot of stuff,”         Center, Temple University Hospital and          in the community if the patient has been         ment,” she said.
Batista said. “They’ve helped me with fi-           the Hospital at the University of Pennsyl-      discharged.”                                       “Their attitude is, ‘I was shot, I’m the vic-
nancial things. They’ve helped me with my           vania.                                            Spears said the case manager will dis-         tim here, why are things so hard.’ We real-
kids. They’ve given me cab vouchers so I              The hospitals contact PHMC whenever           cuss what happened, why it happened and          ize for many of them, it’s the first time
can get where I need to go. They give me            a gunshot victim in the program’s age           the areas a person needs help with to avoid      somebody they don’t know reaches out
advice. They are somebody to talk to.”              range is brought into their emergency de-       becoming a victim of crime again.                and takes them by the hand and offers
   The dual goals of the PIRIS program are          partment.                                         The younger crime victims, she said,           support.”
to collect data and provide assistance to             “A case manager will make the initial         typically will say they haven’t been attend-
firearm victims, ages 15 to 24. The pro-            contact,” said Doris Spears, PHMC’s case        ing school and will want help going back to             jgeorge@bizjournals.com | 215-238-5137




TRAUMA: About two-thirds of gunshot treatments are paid through Medicaid
                   FROM PAGE 8                      more prevention was needed.”                                                                       “Like any other prevention activity that
                                                      Cheney said FICAP takes a multidisci-                                                          involves behavioral change, you have to
delphia Health Management Corp., which              plinar y approach to study the conse-                                                            give it at least five years to see a differ-
has coordinated a network providing in-             quences of firearm injuries. One of the                                                          ence.”
terventions and services designed to miti-          goals has been to try to determine all the                                                         Davis, the former dr ug dealer, has
gate the impact of gun violence.                    different opportunities when people had                                                          shared his story with thousands of kids
  As of last month, PIRIS had received              the chance to intervene and possibly pre-                                                        while participating in Magee’s ThinkFirst
more than 200 referrals. Only 17 have re-           vent a violent crime from occurring.                                                             program, a national prevention program
fused to participate.                                 “There’s never going to be that one thing                                                      started by a couple of Chicago neurosur-
                                                    you can do to prevent a firearm injury,”                                                         geons concerned about the increasing
Tracking firearm injuries                           she said.                                                                                        number of young patients they were treat-
  Penn, prior to becoming a site for the              Cheney said one of her major struggles                                                         ing for brain and spinal cord injuries.
PIRIS program, had been operating its               is securing funding for the program’s re-                                                          “The first time I talked to a group, I was
own program for 10 years — the Firearm              searchers, given the highly politicized sub-                                                     absolutely terrified,” Davis said. “The truth
and Injury Center at Penn, or FICAP.                ject of firearm ownership.                                                                       was the thing that calmed me down, I
  The center conducts scientific studies              “We have had to push past that focus on                                                        didn’t tell any lies about anything. I have
concerning the reduction of firearm and             the injury and the consequences of the in-                                                       never had to write anything down. I just
violent injury, while enhancing ongoing             jury on patient, his family and the commu-                                                       talk about my life.”
research, advocacy and dissemination of             nity around him,” she said. “The costs are                                                         Davis said it’s impossible to know
study findings.                                     all across the board, not just medical care.                                                     what kind of impact his stor y has on
  Rose Cheney, FICAP executive director,            Once you pull at it, you start to unravel the                                                    kids, but that’s not going to stop him
said the program was initiated by Dr. C.            many pieces of impact.”                                                                          from telling it.
William Schwab, soon after he was named               The ripple effect, Cheney said, extends                                                          One day, Davis ran into a student ap-
head of Penn’s trauma center.                       to everything from the stress experienced                                                        plying to be a nurse intern at Magee.
  Around that time, Cheney said, the                by all the members of a neighborhood            Dr. Amy Goldberg, Temple University              After being in the audience for one of
trauma center was experiencing a shift of           where a shooting takes place to the impact      Hospital’s chief of trauma surgery.              his talks, the girl was inspired to be-
gun-injury patients shot by revolvers to            crime has on where businesses decide to                                                          come a nurse.
those shot by semiautomatic weapons.                locate.                                         pand the PIRIS program into the western            “I didn’t know her, but she knew me,”
  “Dr. Schwab was seeing more holes [in                                                             part of the state this year. Johnson said        Davis recalled. “She said I was the reason
the gunshot victims coming into the                 Measuring impact                                gauging the impact of the program is not         she was there. You don’t get that ver y
trauma center],” Cheney said. “It was clear           The Health Department is looking to ex-       something that will occur overnight.             often.” ■
10     PHILADELPHIA BUSINESS JOURNAL                                         THE PRICE OF CRIME                                         philadelphia.bizjournals.com | JANUARY 4-10, 2008




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                                                   Learn how to plan and execute at     As the small general contracting busi-      Sarah Jarvis said.
                                                                                      ness of Aden-Chase General Contractors          “From our perspective it’s not the nice
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                                                                                      and multibillion-dollar operation of Ara-     thing to do, it’s the right thing to do,”
                                                                                      mark Corp. see it — there’s always a          Jarvis said.
                                                                                      place for ex-offenders.                         Introduced in 1999, Aramark’s Inmate
                                                                                        Both companies are among those in           to Workmate program, which is in Phila-
                                                                                      Philadelphia that are already giving ex-      delphia, among other areas, provides


Got a minute?
                                                                                      offenders the break that Mayor-elect          culinary and food preparation training to
                                                                                      Michael Nutter is calling for as a means
                                                                                      of reducing crime.
                                                                                        Of the 40,000 returning from federal,              ‘As long as someone is
                                                                                      state and local prisons to Philadelphia
                                                                                      annually, nearly two-thirds are expected         willing to try, I believe in
                                                                                      to be re-arrested, a cycle Nutter and
                                                                                      companies hiring workers with criminal            opportunity, I believe in
                                                                                      records believe can be broken by pro-
                                                                                      viding job opportunities.                           giving them the tools.’
                                                                                        “It’s all about tr ying to find a spot
                                                                                      where a motivated ex-offender could fit                                Emmanuel Aden
                                                                                      into their overall outfit or operation —                    Aden-Chase General Contractors
                                                                                      there is always a place,” Emmanuel
                                                                                      Aden, owner of Aden-Chase General
                                                                                      Contractors, said.
                                                                                        Aden has connected with ex-offenders
                                                                                      through Connection Training Services,         inmates that they can take with them to
                                                                                      a federally funded grant program to help      land jobs, Jarvis said.
                                                                                      ex-offenders get into the work force, and       The benefits of employing ex-offend-
                                                                                      the Joseph E. Coleman Education Train-        ers are already recognized in Chicago,
                                                                                      ing Center, a 500-bed halfway house in        which has a number of people within its
                                                                                      Philadelphia.                                 business community working with ex-
                                                                                        “I kind of have a spot for individuals,     offenders to get them hired, said Jim
                                                                                      whether it’s a child or a grown man, that     Wagner, president of Chicago Crime
                                                                                      wants to tr y,” Aden said. “As long as        Commission, one of the oldest citizen
                                                                                      someone is willing to try, I believe in op-   crime commissions in the nation.
                                                        Now in streaming video,       portunity, I believe in giving them the         “The incentive for the business is an
                                                                                      tools.                                        employee pool who maybe have motiva-
                       the area’s latest and most important business news.              Since 2003, Philadelphia-based Ara-         tion to take what would be considered
                                                Go to philadelphia.bizjournals.com    mark has hired 1,700 ex-of fenders            entry-level jobs,” Wagner said. “I think
                                                                                      across its operations that provide food,      that it’s pretty recognized that you have
                                                                                      hospitality, facility management and in-      to give somebody hope that they can
                                                                                      dustrial laundry services to clients in 18    succeed in an alternate method instead
                                                Another service of                    countries. While positions in corrections     of crime, and if they don’t have that hope
                                                                                      facilities are off-limits to ex-offenders,    they go back to it very quickly.”
                                                                                      plenty of opportunities exist at Aramark
                                                                                      for nonviolent offenders in other areas,           amerritt@bizjournals.com | 215-238-5149
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                  THE PRICE OF CRIME                                                              PHILADELPHIA BUSINESS JOURNAL       11

                                                                                                                                                       STEMMING THE TIDE
                                                                                                                                                       Other proposals are being considered and
                                                                                                                                                       efforts are under way to combat crime in
                                                                                                                                                       Philadelphia:

                                                                                                                                                                  State legislation
                                                                                                                                                       BILLS TO limit handgun purchases to one a
                                                                                                                                                        month and allow local governments to enact
                                                                                                                                                        their own gun-control laws were shot down in
                                                                                                                                                        November by legislators. A third proposal, re-
                                                                                                                                                        quiring gun owners to report lost or stolen
                                                                                                                                                        guns to police, was tabled.
                                                                                                                                                       THE LAW Enforcement Protection Act, snsored
                                                                                                                                                        by House Speaker Dennis O’Brien, mandates a
                                                                                                                                                        20-year prison term for anyone who shoots at
                                                                                                                                                        a police officer. Conviction for first-degree mur-
                                                                                                                                                        der of an officer would result in a death sen-
                                                                                                                                                        tence or life in prison without parole. The bill
                                                                                                                                                        was sent to the House Appropriations Commit-
                                                                                                                                                        tee in November.
                                                                                                                                                       HOUSE BILL 31, sponsored by South Philadel-
                                                                                                                                                        phia Rep. Bill Keller, would require parolees
                                                                                                                                                        convicted of a violent or gun-related crime to
                                                                                                                                                        sign a “stop and search” waiver as a condition
                                                                                                                                                        of their release from prison that would allow
                                                                                                                                                        police to stop and search them without cause.
                                                                                                                                                       “IF WE can give police the power to stop and
                                                                                                                                                        search them, maybe they’ll think twice about
                                                                                                                                                        putting a gun in their belt before they leave the
                                                                                                                                                        house,” Keller said of his legislation, which
                                                                                                                                                        passed the House by a vote of 189 to 8 in Oc-
                                                                                                                                         CURT HUDSON    tober and awaits action by the Senate.
Hortense Levine runs a professional development class for past offenders at the West Philadelphia re-entry office.

                                                                                                                                                                      10,000 men
REMEDIES: Some older people say they have never held a job                                                                                             ON OCT. 21, thousands of men descended on
                                                                                                                                                        the Liacouras Center answering the call to
                   FROM PAGE 7                      ment center, which is being expanded,        Frankford are among the areas in which                 make the city’s streets safer by patrolling
                                                    also receives referrals from the Pennsyl-    the mayor’s Neighborhood Transforma-                   crime-ridden areas. The grassroots movement,
for substance abuse. The centers, which             vania Department of Corrections, the         tion Initiative has invested, NTI Director             backed by Bill Cosby and music producer
average 75 clients a day, assisted 5,400            state Board of Probation and Parole and      Eva Gladstein said.                                    Kenny Gamble, began deploying volunteers as
former offenders between February and               Bucks County. The center’s programs            “We are investing both in improve-                   peacekeepers in November.
the end of September, including placing             are among those helping to break the         ments to the physical environment —
500 ex-offenders in jobs.                           revolving door from prison to the street     streetscape, façades, gateways,” Glad-
  “I’ve had 50-year-olds and older adults                               and back again, said     stein said of NTI’s efforts. “But we also                     Re-entering society
walking in saying I’ve never had an hon-                                Ralph Fretz, director    are being more strategic in how we in-                UNANIMOUSLY PASSED by City Council and
est job in my life,” Spencer said. “We                   ‘What          of assessment and re-    vest in human capital in that we fund the              signed into law in November, the legislation
take a lot for granted and I think we as-                               search at CEC.           operations of groups that actually act as              drafted by Mayor-elect Michael Nutter pro-
sume because we’ve learned certain atti-               we tend             Sixty percent of      a manager of these corridors — they are                vides a $10,000 tax credit or grant for hiring
tudes and behavior everyone else has.”                                  those leaving state      the eyes and ears.”                                    ex-offenders. Businesses that hire ex-offenders
  Connection Training Services (CTS)                   to do is         and federal prisons        The city police has been active in fight-            would receive a $10,000-per-job credit against
and Community Education Centers Inc.                                    will be re-ar rested     ing crime in Philadelphia’s three feder-               the city’s business privilege taxes for three
(CEC) are also among those helping ex-                 training         within three years for   ally designated Empowerment Zones,                     years, in exchange for providing at least
offenders back into the work force. CTS                                 committing a felony,     Gladstein said. The city has spent $74.3               $2,000 in tuition assistance for education or
serves 200 nonviolent ex-offenders an-                that is in        a serious misde-         million of the $79.1 million in grant fund-            training to each employee.
nually from the tri-state area, 95 percent                              meanor or a technical    ing awarded to revitalize the low-income              EMPLOYEES WOULD also repay the city at
of whom are from Philadelphia, through                demand.’          parole violation, ac-    areas located in the city’s West, North                least 5 percent of the wages earned over the
a four-year federal grant of $660,000 per                               cording to Penn’s        Central and American Street section.                   period the company received the tax credit. In
year awarded by the federal Prisoner                         Crystal    study. Reducing Phil-      “One piece [of that revitalization ef-               lieu of the tax credit, nonprofit organizations
Reentry Initiative. Participants receive                     Barnett    adelphia’s recidivism    fort] has been fostering dialogue and                  would receive a $10,000 grant for hiring an ex-
job readiness and skills training, which                     program    rates by just 10 per-    communication; both are sharing infor-                 offender under legislation sponsored by City
enable them to be placed in such fields                      manager    cent would save the      mation that has been helpful to each                   Councilman W. Wilson Goode Jr.
as meat packing, shipping and receiving,                         CTC    city nearly $7 million   other,” Gladstein said of police working
construction and transportation.                                        a year, the Philadel-    with community and businesses.
  “What we tend to do is training that is                               phia Consensus             Other strategies helping to combat                       Operation Safer Streets
in demand, so we know we can place                                      Group on Reentry &       crime include designs that promote
them,” Program Manager Crystal Bar-                                     Reintegration of Ad-     safety, such as better lighting, the im-              AMONG THE initiatives under Mayor John F.
nett said of the ex-offenders who land              judicated Offenders reported in its ac-      provement of façades and a security pro-               Street’s program aimed at preventing and re-
jobs paying anywhere from $9-$12 per                tion plan for Philadelphia.                  gram in the American Street Empower-                   ducing violence are: the hiring of 200 addi-
hour, and in one recent case $26 per                  “Certainly getting a job is a huge plus    ment Zone that matches employers’                      tional police officers, deployment of experi-
hour.                                               in staying out,” Fretz said. “You can work   investment in security patrols, Gladstein              enced officers in targeted areas, opening 11
  Of the 326 helped to date, CTS has                with someone to get a job, but you also      said.                                                  neighborhood curfew centers and $3 million to
placed 58 percent, Barnett said.                    need to treat them,” Fretz said of CEC’s       “A lot of it has been having places that             hire 400 parent truant officers to help keep
  Starting in April, CEC will begin pro-            services that address substance abuse,       appear to be well cared for because that               students in school. The city also has a contract
viding re-entry services to 200 offenders           education, life skills, employment and       discourages crime, when it’s clearly a                 to add 250 video surveillance cameras to its
from the Philadelphia prison system at              community reintegration.                     community and place people care about,”                network by next year and unveiled a camera
the Joseph E. Coleman Education and                   The neighborhoods to which inmates         Gladstein said.                                        monitoring station at police headquarters last
Training Center on D Street off Erie Av-            return most often have also received at-                                                            month. ■
enue in Philadelphia. The 500-bed treat-            tention. Hunting Park, Kensington and             amerritt@bizjournals.com | 215-238-5149
12    PHILADELPHIA BUSINESS JOURNAL                                       THE PRICE OF CRIME                                                  philadelphia.bizjournals.com | JANUARY 4-10, 2008



Keeping the corner store safe can be a costly endeavor
                                                                                     PETER VAN ALLEN                            But the cameras can also solve more mundane
                                                                                       STAFF WRITER                          matters.
                                                                                                                                At Lake Blue, a small grocer on North 3rd Street in
                                                                   Theft, and efforts to prevent it, can take a bite out     Old City, a surveillance system captures images from
                                                                 of retailers’ profits.                                      more than a half-dozen cameras. On a recent day, a
                                                                   For stores in Philadelphia, security devices such as      customer claimed she gave the clerk a $20 bill. The
                                                                 rolling steel doors, video surveillance systems, bul-       owner rolled back the surveillance film and, lo and be-
                                                                 letproof glass to separate the cashier from custom-         hold, there was the customer’s sweater, clearly visible,
                                                                 ers, a heavy-duty safe, on-garment security devices         and hand, holding a $10 bill. End of discussion. The
                                                                 and even, in some cases, a concealed weapon add up          customer walked away with her soda and the appropri-
                                                                 to a major investment.                                      ate change.
                                                                   In the words of Roy Ludwick, owner of Fast Door, a           Convenience stores have often proven convenient to
                                                                 Philadelphia company that custom makes many of              robbers as well as customers. They can make for fast
                                                                 the rolling steel doors that protect businesses in off      getaways for armed robbers, who target the stores be-
                                                                 hours, “Business is always good.”                           cause they often have cash on hand.
                                                                   The cost to outfit a store with modern security sys-         Amenities like ATMs “created havoc with the store
                                                                 tems can run into the hundreds of thousands of dol-         change fund because more customers started to pay
                                                                 lars.                                                       with $20 bills. Stores all of a sudden need a huge
                                                                   Even the average convenience store owner in any           change fund to make it through the day or a long holi-
                                                                 Philadelphia neighborhood could shell out as much           day weekend,” said Chris E. McGoey, a Los Angeles-
                                                                 as $15,000 on basic security devices, including a           based security specialist, adding that convenience
                                                                 good safe, alarm system and color-digital surveil-          stores have the added burden of being thinly staffed at
                                                                 lance system, said security consultant John Moore,          all hours of the day.
                                                                 CEO of Armed Robbery Training Associates LLC in                Convenience stores come with an inherent risk for
                                                                 Spokane, Wash.                                              robbery and investors and franchisees need to know
                                                                   “That’s at the high end. At the low end, it’s ‘noth-      that from the outset, according to the founders of CAP
                                                                 ing.’ I still see people using tackle boxes as safes or     Index, an Exton firm that specializes in crime preven-
                                                                 dummy cameras, which create a liability … [Stores]          tion.
                                                                 also use convex mirrors, which actually help crooks            “There are no statutes telling these folks what they
                                                                 because then they can spot where the employees              need to do,” said CAP Index co-CEO Robert Figlio, a
                                                                 are.”                                                       criminologist and former professor at the University
                                                                   Surveillance cameras can serve many purposes,             of California–Riverside. “A lot these small operators
                                                                 from providing evidence in a high-profile murder —          don’t know the risks except by actually living or work-
                                                   CURT HUDSON   for instance, in helping to identify the killer of Phila-   ing in the neighborhood.”
Charlie Lim gives change to a customer at Lake Blue on           delphia Police Officer Chuck Cassidy, who inter-               When people think of convenience stores, they often
North 3rd Street. A computer monitor, on shelf, displays         rupted an armed robbery at a Dunkin’ Donuts in
multiple images from cameras inside and outside the store.       East Oak Lane on Oct. 31.                                                                                           SEE RETAIL, P14




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philadelphia.bizjournals.com | JANUARY 4-10, 2008                                THE PRICE OF CRIME                                                        PHILADELPHIA BUSINESS JOURNAL        13




                                                                                                                                                                    PETER VAN ALLEN | BUSINESS JOURNAL
                                                                                                                                                     Broad Street Dunkin’ Donuts where
                                                                                                                                                     Officer Cassidy was shot to death.




                                                                                                                               Ray Murphy
                                                                                                                                                     After an
                                                                                                                               (left), owner
                                                                                                                               of Tommy’s
                                                                                                                               Men’s Clothing,
                                                                                                                               talks with Alvin
                                                                                                                                                     officer’s fall
                                                                                                                               Little of the
                                                                                                                               merchants’ as-          When a Philadelphia police officer
                                                                                                                               sociation outside     was shot at a Dunkin’ Donuts on Oct.
                                                                                                                               Murphy’s store        31, it sent a shock wave through fast-
                                                                                                                               in the 2900 block     food employees everywhere.
                                                                                                                               of North 22nd           Working behind a counter at a 24-
                                                                                                                CURT HUDSON    Street.               hour establishment takes nerves of
                                                                                                                                                     steel — a quality often not listed on
                                                                                                                                                     the job description. Now, in addition
Watchful eyes look out for W. Allegheny                                                                                                              to trying to survive on an estimated
                                                                                                                                                     median wage of $7.17 an hour, em-
                                                                                                                                                     ployees must learn how to just sur-
                  PETER VAN ALLEN               I’ve been here 35 years. I’ve seen the corri-     Mayor-elect Michael Nutter and his hand-           vive.
                    STAFF WRITER                dor go up, I’ve seen it go down. Now we’re        picked police Commissioner Charles H.                But at the Dunkin’ Donuts where
                                                up again. I would say the No. 1 thing is          Ramsey. Still, there is fear that the police       police officer Chuck Cassidy was shot
   On 2900 block of North 22nd Street, re- crime. Guns … I know our Constitution                  might change the existing beat system, or          and killed after interrupting an armed
tailers depend on a strong beat-cop system gives us the right to bear arms, but we’re             take the two regular officers off this beat.       robbery, at 6620 N. Broad St. in the
and a network of eyes and ears among the out of control. It’s OK to take a little bit of            “They walk the beat,” Little said of the         West Oak Lane neighborhood, busi-
business owners.                                freedom. I’m not afraid governments and           officers. “You can’t take these guys off the       ness goes on.
   The West Allegheny neighborhood is fi- soldiers will take over the streets … I came            beat.”                                               The manager of the shop, who re-
nally on the up-and-up after years of de- from the street — you used your knuckles.                 Later, Little said: “You can put a Lord &        fused to give his name, said employ-
cline, with three blocks with sandwich But I’m scared now.”                                       Taylor here, but if people don’t feel safe,        ees are tired of talking about the
spots, pastr y shops, a bank branch and            Lyn Rix, who owns a day-care center with       they won’t come.”                                  shooting.
stores selling a range of items, from home plans to open a sandwich shop in February,                 Steve Yi, whose family owns a sneaker            “They’re frustrated. They just want
electronics to sneakers to hair accessories. said the neighborhood is not plagued by              store, said that before the second beat offi-      to come to work and do their job. It’s
On a recent rainy morning, the                              violent crime. But smaller, petty     cer was added, criminals worked together           the same people that were here [at
streets were bustling with peo-                             crimes are a persistent problem.      to distract the lone officer.                      the time of the Cassidy shooting],”
ple shopping, doing errands
                                               ‘It’s gotten   “Thank goodness we haven’t            “It’s gotten better with the two beat cops,”     the manager said. “The thing that
and stopping for coffee.                                    had anything but vandalism,” Rix      Yi said. “Before we had the second, we had         makes them most nervous is when all
   “We have African-American
                                             better with    said. “But, as a day-care provider,   more robbers and purse snatchers. When             the news trucks come around.”
merchants, Caucasian mer-                                   we want to feel safe walking to       the officer was at the other end of the block,       On a recent afternoon, the tiny
chants, Middle Eastern mer-
                                             the two beat   the park. Leaving at night, 22nd      they’d go to work. When the officer got            store had a steady stream of custom-
chants, Asian merchants. We                                 Street closes down at dark. We        back [to the crime scene], he’d say, ‘I was        ers. One clerk worked both the drive-
serve a mostly African-Ameri-
                                                      cops.’want to be out, but we’re ner-        just here 15 minutes ago.’”                        thru window and the main cash regis-
can community,” said Alvin                                  vous. We need more police pres-         Despite the police presence, merchants           ters. Between customers, she busily
                                              Steve Yi
Little, who leads the neigh-                store owner
                                                            ence.”                                still take security matters into their own         swept the floor. A security guard —
borhood’s merchants’ associ-                                  That was a sentiment echoed         hands. Yi said the shop uses a panic button,       unarmed, appearing to weigh about
ation and is himself a shop-                                by every merchant interviewed.        alarm, remote lock for the front door and          150 pounds despite an oversized uni-
keeper.                                            “Most crime that people are faced with is      microphone system.                                 form jacket — stood watch in the
   North 22nd Street was once the home of the petty crime — shoplifting and break-                  “If the alarm goes off, you can listen in        front window.
Jewish and Italian immigrants and shop- ins. As far as violent crime, it comes in                 without coming down to the store,” he                A poster next to the cash register
keepers. The retail stretch is three blocks waves, where they know they’ll have suc-              said.                                              featured a picture of Officer Cassidy
from the old Connie Mack Stadium, which cess. Violent crime, we have very little.                   At Denise’s Delicacies, recent robberies         and promoted a fundraiser, “Benefit
hosted its last Major League Baseball game Petty crime is what we live with,” Little              convinced the owner to invest in a guard           for a Hero,” to aid the Chuck Cassidy
37 years ago. Like many neighborhoods in said.                                                    during work hours, Little said.                    Family Fund, that was held Dec. 15 at
the city, the 1950s and ’60s meant suburban        “We have good relations with the [police]        At a variety shop on North 22nd, the             the Sheet Metal Workers Union hall.
flight and economic decline.                    district,” said Little. “We have excellent po-    owner wears a leather holster and a 45-cali-         Elsewhere at the busy intersection
   Now, with waves of new immigrants, new lice officers. We know them by name. If                 ber pistol — in full view of customers.            of North Broad and 66th Avenue, the
shops have sprung up. But crime is still a something happens in his beat, he’s good                 The owner, who would not identify him-           Oak Lane Diner was packed. A Pizza
persistent issue.                               at using his means to track down [the per-        self, said the store had invested in security      Hut and a CVS across the street were
   “We’re pretty much always watching out petrators]. That’s helped eliminate the                 cameras and a $2,800 steel rolling security        doing good business.
for others [store owners] and watching out crimes that are in other areas.”                       grate for the front of the store, but it is the      Yet crime in the neighborhood has
for ourselves,” said Dino Cieri, who has           For the most part, armed robbery has           sidearm that keeps robbers away.                   persisted. In the early morning of
owned Cieri Bros. Shoe Repair for 50 years. been held at bay by the presence of the two             “I always carry a firearm,” said the owner.      Dec. 11, police reported, a burglar
“We need more police.”                          beat officers, merchants said. The officers       “It’s a deterrent. It’s a visual. It’s helped us   crawled in the drive-thru window and
   Has he ever been robbed?                     patrol the streets. They hand out cards           many a time. We have people come in [to            made of f with a donation jar that
   “Not in a long time,” Cieri said.            with their personal information, including        case out the store]; we call it, ‘look and         Dunkin’ Donuts had set up to benefit
   “It’s safe compared to the average neigh- home and cell phone numbers.                         leave.’ If it’s seen, nine out of 10 times they    the Chuck Cassidy Family Fund. The
borhood,” said Ray Murphy, owner of Tom-           In interviews with a half-dozen store own-     don’t bother you.”                                 thief netted $30.
my’s Men’s Clothing. But “it’s not ‘safe’ ers along the stretch, most said they have
safe. …We need more police on the streets. high hopes for the new administration of                     pvanallen@bizjournals.com | 215-238-5145                                — Peter Van Allen
14      PHILADELPHIA BUSINESS JOURNAL                                            THE PRICE OF CRIME                                                   philadelphia.bizjournals.com | JANUARY 4-10, 2008



For the city’s big six colleges, security is no small matter
                  PETER KEY
                 STAFF WRITER

   Philadelphia’s six largest colleges and
universities spend more than $42 mil-
lion annually on security.
   Temple is one of two universities in the
city with its own police force, which has
121 members. The school also has 73
security officers and contracts 225 offi-
cers from AlliedBar ton Security Ser-
vices. Its annual security budget is $13
million.
   The University of Pennsylvania has
116 police officers and contracts for 450
security guards from AlliedBarton. Its
division of public safety has an annual
budget of $21 million.
   In contrast, Pennsylvania State Univer-
sity, located in rural central Pennsylva-
nia, employs only 47 officers, four assis-
tant officers, five dispatchers and five
security guards, supplemented by 100
student officers. Its budget is $5.3 mil-
lion.
   Penn State has nearly 42,300 students
on its main campus compared with a lit-
tle more than 35,000 at Temple and
nearly 24,000 at Penn.
   But Penn State isn’t adjacent to poor
Philadelphia neighborhoods.
   “We’re in such a relatively safe area
that a lot of students feel comfortable
                                                                                                                                                                                            CURT HUDSON
walking alone at night, even though we
obviously don’t recommend it at all,”            On a recent night, Carl S. Bittenbender, executive director of Temple University’s Campus Safety Services Department, con-
said Tyrone Parham, the assistant chief          verses with bicycle officer Sgt. Enoch McCoy on the brightly lighted Liacouras Walk.
of Penn State’s police department.
   Although being in Philadelphia may            Temple’s is up from nearly 28,000 in 2000        “If our students are our customers, our        of Temple University’s Department of
increase their security costs, it hasn’t         and Penn’s is up from a little more than       customers have gone way up,” said Carl
hur t Temple’s or Penn’s enrollment.             20,000 the same year.                          S. Bittenbender, the executive director                                           SEE CAMPUS, P15




RETAIL: Larger operators make substantial investments in high-technology gadgetry
               FROM PAGE 12                      of the violence can be “anticipated and        don’t want to try anything if they don’t feel    nonresistance. If the robber wants money,
                                                 avoided,” OSHA wrote.                          like the cash isn’t there.”                      give him the money.
think of chains like Wawa and 7-Eleven. In          Among OSHA’s recommendations: use              New technology allows cashiers to de-            But the trick is making sure employees
fact, in Pennsylvania, nearly half of the        a drop safe to secure excess cash; use         posit larger bills directly into the safe. The   know not to take actions that can get them
state’s 4,168 convenience stores, or 48.3        fences to direct customer traf-                            safe, in turn, is a one-way oper-    shot. For instance, even in reaching for
percent, are owned by one-store operators,       fic; use door detectors to alert                           ator and has time delays that        cash, employees need to stay in communi-
according to the trade publication Conve-        employees when people enter          Nearly half           prevent taking out more than a       cation with the robber and let him know
nience Store Decisions.                          the store; control access with                             preset amount — say, enough          what they’re doing. Training is vital be-
  In the city of Philadelphia, that translates   door buzzers; maintain ade-         of the state’s         to replenish the cash drawer.        cause convenience-store and fast-food em-
to small-business owners operating as the        quate lighting; and improve                                But such technology can run          ployees are often paid minimum wage and
neighborhood’s corner store. They don’t          visibility, for instance by keep-   convenience            $10,000 to $12,000.                  may jump from job to job.
have the deep pockets of a 7-Eleven or           ing store windows clear.                                      Tidel Engineering LP, a Car-         “Training is a big issue, having policies,
Wawa to outfit their stores.                        Not surprisingly, the equip-        stores are          rollton, Texas, maker of safes,      procedures and training. You’ve got to
  Larger operators make substantial in-          ment needed to protect stores                              sells a range of them, and the       have a corporate policy: ‘Don’t resist hold-
vestments in digital cameras, monitors,          runs a steep price.
                                                                                         owned by           prices vary dramatically.            up.’ But then your employees have to know
drop safes, lighting in parking areas, main-
tenance of security equipment, interactive
                                                    In the 1980s, crooks viewed
                                                 convenience stores as cash ha-
                                                                                     independent               “The range for the more
                                                                                                            modern, sophisticated safes
                                                                                                                                                 what that means and have to have prac-
                                                                                                                                                 ticed how to deal with the situation,” said
TV (which works with remote security sta-        vens and crime against the              operators          I’d say is about $7,500. For the     Moore. “Those measures are cheap com-
tions), panic buttons and litigation insur-      stores surged. That’s when                                 ‘robbery prevention’ safes we        pared to [security] hardware.”
ance, to protect retailers against lawsuits      convenience stores star ted            who don’t           initially developed in 1978 —           Still, crime is just one of a list of concerns
brought by customers who may be caught           fortifying themselves. But the                             still the big sell — it’s about      convenience store owners, like any busi-
in the line of fire.                             biggest advancement may               have deep            $2,200. [We have] everything         ness owners, have.
  “Security is a real concern for conve-         have been in using safes that                              in between and up in the                “When we ask our members how secu-
nience stores. It’s not insignificant,” said     allow for constant deposits. In      pockets for           $20,000 range,” said Ed Gron-        rity rates [as a concern], it ranks low, espe-
Figlio. “It got to the point where the fed-      that way, stores could post             security.’         dahl, Tidel’s executive vice         cially compared to two decades ago.
eral government, OSHA, got involved in           signs on their doors that said,                            president of sales and market-       They’ll rank it behind the rising cost of
the late 1990s to write guidelines.”             “Only $40 in cash drawer.”                                 ing.                                 cigarettes or gasoline. It’s much less of a
  With that 1998 report, the Occupational           “The No. 1 predictor of crime                              Moore of Armed Robber y           factor now,” said Lenard of National Asso-
Safety & Health Administration said vio-         is if it’s been a previous target of crime,”   Training Associates, who spent 30 years          ciation of Convenience Stores. “That said,
lence in the workplace accounted for 15          said Jeff Lenard, spokesman for the Na-        on the Spokane police force, said much of        if you don’t look or feel safe to your cus-
percent of all workplace deaths in 1996.         tional Association of Convenience Stores,      the success of crime prevention rests on         tomers, you’re out of business.”
About 80 percent of the deaths were              an Alexandria, Va., trade group. “For life-    training. Like most consultants, Moore
caused by robbery or related crime. Much         time criminals, they’ll case the joint. They   recommends that employees be trained in                pvanallen@bizjournals.com | 215-238-5145
philadelphia.bizjournals.com | JANUARY 4-10, 2008                            THE PRICE OF CRIME                                                     PHILADELPHIA BUSINESS JOURNAL   15

CAMPUS: The six biggest colleges in the region spend a combined $42M a year
                                 FROM PAGE 14
                                                                                                                                         SCHOOL SAFETY
Campus Safety Services.                                                                                                                  UNIVERSITY OF PENNSYLVANIA
   Drexel University, located next to Penn’s campus in Univer-                                                                           CAMPUSES: Three
sity City, also has grown dramatically this decade. It has nearly                                                                        ACRES: 972
21,000 students, up from a little more than 12,000 in 2000.                                                                              BUILDINGS: 270 (excluding the University of
   The three schools, and others in the city, say being in Phila-                                                                         Pennsylvania Hospital)
delphia is a factor in their growth.                                                                                                     STUDENTS: 23,980
   “The students who come to Penn tell us time and time again                                                                            POLICE OFFICERS: 116
… they want to be in an urban area,” said Lori Doyle, Penn’s                                                                             CONTRACTED SECURITY OFFICERS: 450
vice president for university communications. “They don’t just                                                                           BUDGET: $21 million
see Penn as their campus. They see the city of Philadelphia as
their campus.”                                                                                                                           TEMPLE UNIVERSITY
   The popularity of cities among young people is probably hav-                                                                          CAMPUSES: Six
ing the biggest impact on Temple. The number of students liv-                                                                            ACRES: 362
ing at its main campus in North Philadelphia has more than                                                                               BUILDINGS: 227
doubled to 10,000 in the past five years, according to Mark Ey-                                                                          STUDENTS: 35,000
erly, associate vice president for communications.                                                                                       POLICE OFFICERS: 121
   That growth appears likely to continue. Temple fielded                                                                                SECURITY OFFICERS: 73
nearly 18,000 applications for its fall semester, an increase of                                                                         CONTRACTED SECURITY OFFICERS: 225
44 percent from the number of applications it had for the fall                                                                           BUDGET: Nearly $13 million
semester of 2000. It also had a record freshman class of 4,300
and, with 2,700 transfers, a record number of new students,                                                                              DREXEL UNIVERSITY
7,000.                                                                                                                                   CAMPUSES: Three
   Almost half of Temple’s new students came from outside the                                                                            ACRES: 71
five counties of southeastern Pennsylvania, meaning that the                                                                             BUILDINGS: 62
university is appealing to people who may not be familiar with                                                                           STUDENTS: 19,882
Philadelphia and so might be expected to be more worried                                                                                 SECURITY OFFICERS: 35
about its crime rate. But Eyerly said that over the past five to                                                                         CONTRACTED SECURITY OFFICERS: 105
10 years, the number of questions about security posed by                                                                                BUDGET: $5.7 million
parents of prospective Temple students has dropped off.
   “I think in some ways the campus is perceived to be safer                                                                             COMMUNITY COLLEGE OF
now,” he said.                                                                                                                            PHILADELPHIA
   One reason is Temple’s growth, which has transformed not                                                                              CAMPUSES: Four
only its campus, but the area around its campus, much as the                                                               CURT HUDSON   ACRES: 27
growth of Penn and Drexel has transformed University City.         A solar-powered emergency call station (front) and a tower            BUILDINGS: Nine (on main campus only)
   Bittenbender became executive director of Temple’s Depart- with video cameras (back) in place at Temple University.                   STUDENTS: 37,000
ment of Campus Safety Services in 1996 after 26 years with the                                                                           SECURITY GUARDS AND MANAGERS:
Philadelphia Police Department. At the time, he said, Temple’s respond with the Philadelphia police to calls that require both            25
campus primarily was populated during weekdays. Now, it’s departments’ attention.                                                        CONTRACTED SECURITY GUARDS: 50
active all the time.                                                Penn can access the Philadelphia Police Depar tment’s                BUDGET: $1.8 million
   “It’s a much different university,” he said.                   computer-aided dispatching system and also has its own.
   The additional people, by themselves, have made the area         Penn’s division of public safety coordinates efforts with its        ST. JOSEPH’S UNIVERSITY
around Temple safer by making it a riskier place to commit a counterparts at Drexel and University of the Sciences in Phila-             CAMPUSES: One
crime. That has led to a chicken-and-egg effect in which the delphia, the SEPTA and Amtrak police, and others through an                 ACRES: 65
increased safety has attracted more people, increasing the organization it started called the University City Public Safety              BUILDINGS: 53
safety further, and so on.                                        Group.                                                                 STUDENTS: 7,300
   But that doesn’t mean bad incidents, such as the shooting        Penn also has a massive network of closed-circuit cameras,           SECURITY OFFICERS: 70
outside the then-newly opened Pearl Theatre a block from including 83 pan-tilt-zoom cameras that can be used to spot                     CONTRACTED PHILADELPHIA POLICE
Temple’s campus a little more than a year ago, can’t occur.       and zero in on anything within two blocks of their location.            OFFICERS: Two from 7 p.m. to 3 a.m.
   That’s why Temple has taken steps to prevent them. The           Camera networks are part of the technological infrastruc-            BUDGET: Nearly $1 million
campus is so well lighted that Eyerly said pilots who fly over it ture that supports the security departments at most colleges
at night remark that it looks like a                                                       and universities, regardless of where         LA SALLE UNIVERSITY
stadium with a sporting event going                                                        they’re located. Those infrastructures        CAMPUSES: One
on.                                                                                        also typically include emergency              ACRES: 125
   Temple also has 285 cameras on                                                          phones, and since the shootings at Vir-       BUILDINGS: 67
two levels throughout the campus.                                                          ginia Tech last year, systems for warn-       STUDENTS: 6,138
The ones at the high level of fer a                                                        ing students and employees of prob-           SECURITY OFFICERS: 70
broader view and can be used to                                                            lems on campus.                               CONTRACTED SECURITY OFFICERS: 3
track the movement of a person                                                               For example, St. Joseph’s University,       CONTRACTED PHILADELPHIA POLICE
across the campus. The lower-level                                                         whose campus is in Philadelphia and            OFFICERS: Two, one at day and one at
cameras can be used to get views of                                                        Lower Merion, installed a system that          night.
people that are clear enough to use                                                        can deliver text messages to the cell         BUDGET: Would not disclose.
for physical descriptions.                                                                 phones of students and employees in
   Temple’s biggest crime deterrent                                                        an emergency. It also made its bell           PENNSYLVANIA STATE UNIVERSITY
could be its police force, which works                                         CURT HUDSON tower able to broadcast announce-              (UNIVERSITY PARK CAMPUS)
in concert with the Philadelphia Po- A video monitoring room at Temple.                    ments and sound a war ning siren              CAMPUSES: One
lice Department and shares with it a                                                       should a disaster strike the campus.          ACRES: 15,984
computer-aided dispatching system.                                  Other common security measures at colleges and universi-             BUILDINGS: 758
   Although Temple maintains its own monitors in its dispatch- ties include escort and, depending on the size of the campus,             STUDENTS: 42,294
ing room, its system runs largely off of hardware and software shuttle services. Possibly the most important aspect of the               POLICE OFFICERS: 47
maintained by the city, thanks to a T-1 line connecting the sys- programs is educating the students about how to keep them-              ASSISTANT POLICE OFFICERS: Four
tem to computers in Philadelphia Police Department head- selves and their property safe.                                                 SECURITY GUARDS: Five
quarters.                                                           “For these kids, especially coming out of Iowa, it’s the first       STUDENT POLICE OFFICERS: 100
   The tie-in allows Temple police to see all the 911 calls seen time they’re away from home for an extended period of time,”            BUDGET: $5.3 million
by Philadelphia police. As a result, they can respond to the said Maureen Rush, Penn’s vice president for public safety.
minor calls within their jurisdiction, allowing the Philadelphia “Our job is to try, not to be their parents, but their adviser on
police to concentrate on more pressing matters. They also can how to make it in a big city.” ■
16      PHILADELPHIA BUSINESS JOURNAL                                            THE PRICE OF CRIME                                               philadelphia.bizjournals.com | JANUARY 4-10, 2008



Transit cops are ‘in the elements’ protecting rail and bus
              ATHENA D. MERRITT
                 STAFF WRITER

  Standing ever y bit of his 6-foot, 215-
pound frame with 11 years as a Marine
shining through, SEPTA Transit Officer
Troy James prides himself on being a pro-
tector of the hundreds of thousands who
use public transportation daily.
  To the 40 some kids just dumped on a
SEPTA bus at Broad and Oregon on a re-
cent chilly day, he’s nothing more than a
hitch in their day.
  Truancy sweeps like the one James was
conducting, which nab students on or near
SEPTA property during school hours, are
among services provided by the 260-per-
son transit force, which patrols 2,300
square miles of rail, bus, subway and trol-
ley systems in the five-county region.
  Robberies, thefts, aggravated assaults,
homeless people, rowdy kids, shootings
and on rarer occasions, homicides, are
also dealt with by the force that operates
on a $14 million annual budget.
                        Taking the outcome
                      of any one of those
    ‘It’s not         confrontations for
                      granted, regardless of
    like TV.          how small, is a mistake
                      officers cannot afford
  There are           to make, James said.
                        “Whenever you put                                                                                                                                               CURT HUDSON
      times           this uniform on you        SEPTA Officer Troy James keeps watch on a Market Street subway train.
                      have to worry,” James
  you have            said. “There’s no com-
                      ing to work and say-       Officer Thomas DeLoach said, shifting his You’re not in a warm patrol car. This is a         and narcotics, Harold said.
     a split-         ing, ‘I’m going to relax   weight on the bicycle on which he’ll log up tough job.”                                         Truancy sweeps are also done regularly
                      today,’ you let your       to seven miles on this day patrolling SEP-    Last year, a total of 177 Part 1 crimes,       in coordination with city and school dis-
     second           guard down and that’s      TA’s Center City system, both above and classified as aggravated assault, burglary,          trict police, Harold said.
                      when things happen         below ground.                               rape, robbery, theft or homicide, occurred          Between September and December of
   decision           to you.”                     “It’s not like TV. There are times you on SEPTA’s subway elevated system,                  last year 1,400 kids were taken into cus-
                        The threat could ar-     have a split-second                                                 which includes the       tody during the sweeps. So far this year,
  to make.’           rive from any one of       decision to make,                                                   El, Broad Street line    1,056 have been picked up in the sweeps
                      the homeless people        which matters if you                                                and surface subway       and transported in SEPTA buses to the
          Thomas      shepherded from bus        go home to see your                                                 trolleys. As of No-      city’s truant centers.
         DeLoach      shelters and subway        kids play soccer or                                                 v e m b e r, P a r t 1      “We have kids that haven’t been to
      SEPTA officer   and rail stations on a     someone is carrying                                                 crimes were up           school in 100 days,” Harold said.
                      daily basis. Like the      you in a casket,” said                                              about 19 percent on         Among those picked up during SEPTA’s
                      homeless man who           DeLoach, one of                                                     the system, which        truancy sweeps is Donyea Phillips, 16,
                      threw blood on an offi-    SEPTA’s 10 bicycle                                                  registers more           charged in the November shooting of two
                      cer who in turn had to     cops.                                                               crime in Center City     undercover Philadelphia police officers
pop pills for weeks in hopes of staving off        Roughly 145,000                                                   than in West Phila-      that were shot through a door while trying
possible infection from HIV or other com-        passengers daily                                                    delphia because of       to serve a warrant.
municable diseases while he awaited the          board SEPTA’s Mar-                                                  the volume of pas-          “If you don’t do truancy sweeps the kids
outcome of tests.                                ket-Frankford Ele-                                                  sengers there, Har-      are out getting into idle trouble or becom-
  The threat could come from a late-night        vated subway line,                                                  old said.                ing victims themselves,” Harold said, ex-
rail rider, who hops the subway on your          about 125,000 use                                                      Another 4,000         plaining that dips in crime occur in the
watch with an open can of beer, narcotics,       the Broad Street                                                    people will arrive       areas where truants are picked up on the
or a hidden knife, gun or other weapon in        subway line and be-                                                 with the opening of      day of the sweeps.
their possession.                                tween 110,000 and                                                   the Comcast Center          Next to school children, the city’s home-
  Then there are the gangs — the Bloods,         120,000 ride regional                                               at 17th and John F.      less population is the biggest headache for
Crips and MS-13 all have a presence in           rail. In protecting                                                 Kennedy Boulevard,       transit officers, Harold said. Drug dealers
Philadelphia, James said.                        passengers, 75 per-                                                 bringing with it         are lured to SEPTA stations trying to sell
  “Some of these gang initiations, if you        cent of SEPTA’s offi-                                               high-end stores, so-     their wares, especially to the homeless.
kill a cop that’s like a badge of honor,” he     cers will do it                                         CURT HUDSON cial events and even     Such incidents have led to shootings, one
said.                                            through foot patrols, SEPTA bicycle officer James Johnson           more headaches for       of which recently occurred at Dilworth
  Toss in the verbal and mental abuse reg-       which are supple- stops to give some directions to visitors SEPTA, which plans               Plaza near the entrance to a station, Harold
ularly heaped on officers by adults and          mented by the bike on Market Street near 8th.                       to add a beat officer    said. The transit system also attracts those
youth who use the system and the days            cops, 10 K-9 officers,                                              and work with Al-        who commit crimes and are looking for a
can be trying, James said. But, more than        a special operations                                                liedBarton Security      quick escape, officer Nick Jasionis, who
anything else the days are unpredictable         response team and car patrols, SEPTA Ser vices to address problems, Harold                   patrols the Broad Street line, said.
for the transit officers who suit up at start-   Transit Police Capt. Steven Harold said.    said.                                               “It happens a fair amount,” Jasionis said.
ing salaries of $29,000 that top out at about      “You’re walking in tunnels, you’re deal-    Up to four times a week, transit officers      “It’s just an easy escape route, especially
$49,000, roughly $8,000-$10,000 less than        ing with a transient population and you take to the trains to enforce quality-of-life        when it’s busy. It’s easy to jump into a
Philadelphia Police officers.                    have limited contact with a lot of folks,” violations, such as passengers smoking or         crowd and disappear on a train.”
  “The public perception of law enforce-         Harold said of the foot patrols of the sub- being rowdy. The enforcement has led to
ment work is often what they see on TV,”         way systems. “You’re out in the elements. police finding knives, brass knuckles, guns                                        SEE TRANSIT, P17
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                        THE PRICE OF CRIME                                                                       PHILADELPHIA BUSINESS JOURNAL      17

When steering clear of danger is part of the job description
                   JOHN GEORGE                                                                                                                                        phia Medicaid HMO plan, to raise money
                    STAFF WRITER                                                                                                                                      for a reward to catch the perpetrator.
                                                                                                                                                                         Stankiewicz, a home-care nurse for the
  After completing her fourth patient visit                                                                                                                           past two decades, has never felt the need
in North Philadelphia on a recent Thurs-                                                                                                                              to use the escort service.
day mor ning, Linda Stankiewicz ap-                                                                                                                                      “You have to use good judgment,” she
proached an intersection in a particularly                                                                                                                            said. “That’s the bottom line. You have to
dicey neighborhood on the way back to                                                                                                                                 follow your gut. If it doesn’t feel safe, you
her office.                                                                                                                                                           drive away. You can always make another
  “I’ve had patients a few blocks from                                                                                                                                visit the next day.”
here,” said Stankiewicz, a home health-                                                                                                                                  On a day when her visits would include
care nurse with the Visiting Nurse Associ-                                                                                                                            helping one patient cope with a fear of
ation of Greater Philadelphia. “It’s not a                                                                                                                            strangers entering her house through her
great neighborhood. I’d see people shoot-                                                                                                                             refrigerator, and coaxing another to ex-
ing up, buying drugs, selling drugs. But                                                                                                                              pand her diet beyond Rice Krispies,
they never bothered me. I was more afraid                                                                                                                             Stankiewicz explained her other strategies
somebody was going to break into one of                                                                                                                               for making herself less of a crime target.
my elderly patients’ homes.”                                                                                                                                             She leaves absolutely nothing out in the
  As a home health-care nurse, Stankie-                                                                                                                               open in her car. She carries only her blood-
wicz is among a group of workers — from                                                                                                                               pressure kit into a patient’s home. She
taxi drivers to appliance repairman to food                                                                                                                           doesn’t carry a pocketbook. She leaves
delivery people — whose jobs routinely                                                                                                                                her laptop out of sight. She doesn’t want to
take them into neighborhoods with the                                                                                                                                 be fumbling with stuff if she needs to leave
worst violent crime statistics in the city.                                                                                                                           an area quickly or make a fast cell phone
                            While most trips                                                                                         JOHN GEORGE | BUSINESS JOURNAL   call.
                          ar e uneventful,               Home-care nurse Linda Stankiewicz makes a residential visit in North Philadelphia.                              Stankiewicz schedules all her visits for
 ‘I committed             sometimes tragedy                                                                                                                           the morning, when drug traffickers are
                          strikes.                      phia in the mid-1980s to serve as a Tasty        and managers, who can be another set of                      apt to be sleeping. It disturbs her to see
         every              Two months ago,             Baking district sales manager. One day,          eyes looking for trouble; and starting their                 kids who should be in school out on the
                          a 42-year-old heat-           while filling in for a driver, he was robbed     route as early as possible before “a lot of                  streets.
   mistake in             ing repairman was             outside a store at 22nd and Jef ferson           activity happens” on the streets, Brown                         “What you hear is kids in these neigh-
                          shot and killed               streets in North Philadelphia.                   said.                                                        borhoods know how to get a gun before
     the book.’           while on a service              “I committed every mistake in the book,”          Stankiewicz has found the “so-called bad                  they learn their multiplication tables,” she
                          call in North Phila-          he said. “I parked across the street from        people” will leave home-care nurses alone                    said. “There’s something wrong with that
          Bob Browm       delphia.                      the store. I wasn’t aware of my surround-        because they respect the job they are                        picture.”
   senior vice president    In 2006, two driv-          ings.”                                           doing to help people in their community.                        In all her time as a home health-care
         for route sales  ers delivering                  He left his truck with a tray full of             “I always wear my stethoscope around                      nurse, the only time she was truly scared
       Tasty Baking Co.   Tastykake prod-               Tastykakes and, before he knew it, two           my neck,” she said.                                          was about two months ago after Police Of-
                          ucts were shot —              men grabbed him. “They took $60 out of              This year, however, even nurses making                    ficer Chuck Cassidy was shot and killed in
                          one in West Phila-            my pockets, and I was left with $100 worth       house calls have become targets.                             North Philadelphia after he interrupted a
                          delphia during a              of cakes all over the street,” Brown said.          Karen Alston, senior vice president for                   robbery at a doughnut shop. Stankiewicz’s
                          robber y and the                Brown said company officials continu-          home care at the VNA of Greater Philadel-                    travels frequently take her past that loca-
                          other by a stray              ally stress safety with its drivers in meet-     phia, said two Philadelphia home-care                        tion and she said it was unnerving, before
bullet in the city’s West Oak Lane section.             ings and company newsletters. He said            nurses from other agencies were assaulted                    police made an arrest in the case, to think
  Businesses do what they can to ensure                 they “turned up the volume” after 2006’s         — one of whom was shot — last year.                          a person who would shoot an officer was
the safety of their personnel.                          incidents.                                          “It’s becoming more and more danger-                      on the loose.
  Bob Brown, Tasty Baking Co.’s senior                    “We tell our drivers to always look            ous out there,” Alston said.                                    A native of Binghamton, N.Y., Stankie-
vice president for route sales, said most of            around,” he said. “If they see trouble or           The VNA has hired Imperial Security to                    wicz enjoys working in North Philadel-
the people who deliver the company’s                    unfamiliar people, we encourage them to          provide escort services to nurses making                     phia.
products are independent contractors and                keep going and come back later in the day        home visits in high-risk areas. The agency                      “I have my compact territory,” she said.
not employees of Tasty Baking.                          or the next day.”                                has also brought in Philadelphia police of-                  “People who work out in the suburbs have
  “We do work with them to help them de-                  Other tips include alternating the routes      ficers to educate nurses on street safety.                   much longer to go between visits. And the
velop their business and promote safety,”               so they are not always in the same place at         After the first nurse was assaulted this                  people here, they truly appreciate it when
said Brown, a crime victim himself.                     the same time, parking directly in front of      year, home-care providers with the Penn-                     we make our visits.”
  After driving a Tastykake route in cen-               a store with their vehicles locked; develop-     sylvania Home Care Association got to-
tral Pennsylvania, Brown came to Philadel-              ing good relationships with store owners         gether with Health Partners, a Philadel-                           jgeorge@bizjournals.com | 215-238-5137




TRANSIT: SEPTA officers are ‘in the elements’ protecting rail and bus passengers
                FROM PAGE 16
                                                    have to be on your guard regardless       Surveillance cameras have also gone
  SEPTA transit officers, who are                   of if it’s a homeless person or kids.”    up in some stations and are expected
armed and empowered with the same                     In the first quarter of next year,      to be installed in all stations, buses
authority as Philadelphia police, as-               SEPTA will move to the same com-          and regional rail within the next few
sist police in responding to incidents              puter-aided dispatch system as Phila-     years, SEPTA spokesman Richard
near their patrol areas. Such was the               delphia police, improving communi-        Maloney said. Stations are also
case last year when Jasionis and Offi-              cation and response time between the      equipped with emergency call-back
cer Kenneth Pooler landed in a shoot-               forces. As it stands now, when an inci-   systems that provide a direct connec-
out while responding to a report of                 dent comes in Philadelphia police         tion to SEPTA authorities.
police in pursuit of a bank robber at               must then make a second broadcast            “When you put on this uniform you
3rd and Reed streets.                               on another radio band to alert SEPTA      have to be willing to lay down your
  “I think there is a great loss of re-             police or either call them directly,      life,” James said. “You can’t be scared
spect for officers in the city,” Jasionis           Harold said.                              to die, you can’t be scared of pain …
said. “In any given situation you never               Also on the way to help with safety     you have to have heart.”
know what’s going to happen, and                    are 400 new buses, which will be                                                                                                                          CURT HUDSON

that’s the way you approach it … you                equipped with surveillance cameras.           amerritt@bizjournals.com | 215-238-5149        Capt. Steven Harold checks in with a rail conductor.
18       PHILADELPHIA BUSINESS JOURNAL                                                 THE PRICE OF CRIME                                            philadelphia.bizjournals.com | JANUARY 4-10, 2008



                                                                                                 Cities find crime fighting
              BREAKING NEWS
 Dear Readers,
                           -FROM THE PUBLISHER-                                                  needs proactive approaches
 Get breaking news as it happens, directly from me. Several times weekly, I’ll                               ATHENA D. MERRITT
                                                                                                                STAFF WRITER
 e-mail you breaking news at least 12 hours before it’s in the morning paper.
 To get this free service, send your e-mail address to me, lkremer@bizjournals.com                 Fearing that crime would creep into their
                                                                                                neighborhoods, more than two dozen busi-
 Your privacy is protected. I maintain the list myself.                                         ness and community groups in northeast
                                                                                                Baltimore banded together in 2000 to keep
                                         Lyn Kremer, Publisher P.S. Just                        it at bay.
                                         type “News” in the subject line.                          By 2003, sur veillance video cameras
                                                                                                were being put to use in Chicago, which
                                                                                                today is considered among the most heav-
                                                                                                ily monitored areas in the nation, with
                                                                                                more than 2,000 cameras in high-crime
                                                                                                areas and throughout the business dis-
                                                                                                trict.
                                                                                                   New Jersey will soon roll out pilot pro-
                                                                                                grams in select areas, including Camden,
                                                                                                to fast track the most serious cases involv-
                                                                                                ing gun crimes.
                                                                                                   The approaches may differ, but the goal
                                                                                                is the same — to send the message that
                                                                                                crime will no longer be tolerated, which is
                                                                                                the first step in ef fectively combating                                           CURT HUDSON
                                                                                                crime, said David M. Kennedy, director of A security camera at Framefit in Port
                                                                                                the Center for Crime Prevention and Con- Richmond (see story on facing page).
                                                                                                trol at John Jay College of Criminal Justice
                                                                                                at the City University of New York.
                                                                                                   Crime is most often committed by a munity and businesses in an effort to re-
                                                                                                small group of people, Kennedy said. For duce crime as part of an initiative that
                                                                                                cities such as Philadelphia to make streets includes a public safety crime prevention

                            How to get                                                          safer, they must involve police, community campaign announced in October. The ef-
                                                                                                organizations and social service agencies fort seeks to reduce crime, especially bur-
                                                                                                simultaneously, he said.                        glaries of businesses, residences and
                                                                                                   “This par tnership says di-                                 motor vehicles, by increas-
                          what you want                                                         rectly to these groups, ‘This has
                                                                                                to stop, the violence,’” Kennedy
                                                                                                said. “All of these successful in-
                                                                                                                                          ‘Crime has
                                                                                                                                                               ing patrols, extending the
                                                                                                                                                               hours of storefront opera-
                                                                                                                                                               tions and establishing an e-

                           from a bank.                                                         terventions have involved these
                                                                                                very basic shoulder-to-shoulder
                                                                                                partnerships with law enforce-
                                                                                                                                           definitely
                                                                                                                                         decreased
                                                                                                                                                               mail community alert net-
                                                                                                                                                               work, among other things.
                                                                                                                                                                  Formed in 1919, the Chi-
                                                                                                ment, social agencies and com-                                 cago Crime Commission is
                                                                                                munity organizations.”                but communal             one of the oldest citizen
                                                                                                   HARBEL Community Organi-                                    crime commissions in the
                                                                                                zation Inc., an umbrella group         participation           nation. It has battled orga-
                                                                                                for business and community                                     nized crime, child prostitu-
                                                                                                groups in northeast Baltimore,                   has           tion, gun violence and
                                                                                                has been working with police to                                worked to make neighbor-
                                                                                                provide patrols of residential            increased.’          hoods safer. The organiza-
                                                                                                and business districts since                                   tion has also established an
                                                                                                2000. Members of 25 commu-                                     anonymous crime report-
             Business banking. It can be this good.                                             nity groups, armed only with
                                                                                                                                          Naomi Benyowitz
                                                                                                                                            executive director ing hotline and Web site
                                                                                                two-way radios, voluntarily pa-                      HARBEL    and operates a business as-
     Simple. Bank with us. Because we’re going to do more, try harder, bend over                trol areas at night and report                                 sistance network that pro-
     backwards, stay up late; you get the idea. With more than 50 branches and over $3          any suspicious or criminal activ-                              vides crime information to
     billion in assets, we have the goods: cash management, merchant services, online           ity to an assigned on-duty offi-                               chambers of commerce in
     banking and so on. We turn loans on a dime. We build buildings, lease equipment.           cer, HARBEL Executive Director Naomi more than 130 metropolitan Chicago areas.
     But here’s the difference: we’ll go to lengths on your behalf that no other bank (and
                                                                                                Benyowitz said.                                 Ninety percent of crime tips to the hotline
     we don’t care how big they are) would. This isn’t hype—this is what we do. May we
                                                                                                   “There was a concern crime was on the are local, but the rest come from all over
     do the same for your business?
                                                                                                upswing here, and whether crime was the United States, and even outside of the
                                                                                                going to reach our neighborhoods from country, commission President Jim Wag-
                                                                                                other areas of the city,” Benyowitz said.       ner said.
                                                                                                   Since its rollout, the effort has grown        “We get several tips a day,” Wagner said
                                                                                                from 200 to 800 volunteers, Benyowitz of the Web site that went up in 2006. “We
                                                                                                said.                                           review those and we forward on the perti-
                                                                                                   “Crime has definitely decreased, but nent information to the law enforcement
                                                                                                communal participation has increased be- agencies.”
                                                                                                cause people feel more comfortable going          Sur veillance cameras, which began
                                                                                                out in the evening and letting their kids going up in Chicago in 2003, also play a
                              50+ offices in 8 counties in eastern PA.                          play outside,” Benyowitz said. “They are strategic role in helping to address and
                Call 1-888-HNB-2100 or visit www.harleysvillebank.com for locations.            not going to get accosted; they are not deter crime in Chicago. The cameras,
                                                                                                going to get mugged; they are not going to which monitor high-crime areas and the
                                                                                                run into a problem.”                            downtown business district, were respon-
                                                                                                   The Houston Police Department’s north-
     Member FDIC. 04/07                                                                         east patrol division is also tapping the com-                          SEE ELSEWHERE, P20
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                  THE PRICE OF CRIME                                                       PHILADELPHIA BUSINESS JOURNAL   19


Security cost                                       Police meld technology with manpower
                                                                     PETER KEY                    headquarters at 8th and Race streets              Each camera will wirelessly transmit

can surprise                                                        STAFF WRITER

                                                       Technology can’t replace policemen,
                                                                                                  by means of Verizon Wireless’ broad-
                                                                                                  band service at for $371,000 a year.
                                                                                                    Philadelphia police dispatchers also
                                                                                                                                                 its feed to one of eight locations called a
                                                                                                                                                 high spot, which will transmit the feed
                                                                                                                                                 to a new monitoring room at police
                                                    but it can sure help them do their jobs.      have been assisted in their jobs by a          headquarters. Each high spot can sup-
                ATHENA D. MERRITT                      That’s the attitude of the Philadelphia    computer-aided dispatch system. It             port 35 cameras, giving police a lot of
                   STAFF WRITER                     Police Department, which has become           prompts people who take 911 calls at           leeway in deploying them. The high
                                                    a big technology user.                        police headquarters about how to enter         spots, which can communicate with
   When looking for a place to set up his           ■ The department has 800 mobile               information from the calls and priori-         cameras within a two-mile radius, are
frame-making company eight years ago,               data terminals that officers use in their     tizes each call. The call takers then          located so that at least one is in each of
Frame Fit Co. owner Steve Kress had two             squad cars to run identity and license-       send the information to the dispatch-          the city’s six police divisions.
things on his mind: The price of the build-         plate checks.                                 ers, who assign the units. The system             “As we roll out, we want to hit the big-
ing and the size of the building.                   ■ Its dispatchers use a computer-             gives each assignment the equivalent           gest high-crime areas,” Gaittens said.
   Within days of moving into 2200 E. Ve-           aided dispatch system to help them            of a case number and keeps prioritizing           The department will spend $8.9 mil-
               nango St. in Philadelphia’s          process 911 calls, rank them by impor-        assignments as calls come in.                  lion to have a team led by Unisys de-
               Port Richmond section, he            tance and send of ficers to answer              To assist commanders in non-emer-            ploy the cameras and support the net-
               realized his narrow focus had        them.                                         gency deployments, the department              work and another $1.1 million for the
               been a mistake. Windows              ■ Its commanders use a software               uses software called CompStat. It was          monitoring room. The city’s contract
               started to get broken. The           program developed in-house to analyze         modeled after similar software used by         with Unisys contains three one-year op-
               company’s tr ucks wer e              crime trends in
               robbed. Graffiti reappeared          their districts and
Kress          as quickly as he got rid of it.      deploy their offi-
               Parking outside became a             cers in response.
               roll of the dice for Kress and       ■ A team led by
his employees. The neighborhood was so              Unisys Corp. has
bad that by 2000, one in five of the area’s         begun deploying
industrial businesses were considering              a wireless video
leaving within the next five years, accord-         sur veillance sys-
ing to the Port Richmond Industrial Devel-          tem for the de-
opment Enterprise (PRIDE) neighbor-                 partment.
hood improvement district, which was                   The Philadel-
established in that year.                           phia department
   “We never got physically confronted, but         implemented the
burglary was bad,” Kress said.                      mobile data ter-
   His trucks were broken into for tools,           minals, or MDTs,
cell-phone chargers, whatever. If he had it         in r esponse to
to do all over again, Kress said he would’ve        what its of ficials
tried to determine the neighborhood’s               refer to as “the
safety before buying a property.                    Eddie Polec inci-
   Within a couple of months of moving in,          dent.”
Kress had an alarm system and surveil-                 That occurred
lance cameras installed for about $5,000.           in 1994 when dis-
He also had fencing, with razor-sharp wire          patchers failed to
running along the top, put up around the            properly alert of-
property, which cost another $10,000.               ficers to numer-
With the building’s windows being broken            ous calls about a
nearly every day, Kress began replacing             group of teenag-
them with windows made of a supposedly              ers from Abington
unbreakable material, he said. To date,             attacking a group
he’s paid out $20,000 replacing windows,            of teenagers from                                                                                                             CURT HUDSON
and he’s still not finished, he said.               t h e c i t y ’ s F o x Deputy Police Commissioner Jack Gaittens checks the video surveillance cameras with Police Officer
   “We’re right along the railroad track,           Chase section.          Kathleen Allen in the monitoring room at the Roundhouse, police headquarters.
which is not a good place to be … kids                 The end result
throw rocks at the windows,” Kress said.            was that one of
   The location makes the property more             the Fox Chase teenagers, Eddie Polec, the New York Police Depar tment, tions for support services and for the
vulnerable to break-ins, so Kress has put           was beaten with baseball bats by the where former Philadelphia Police Com- deployment of another 250 cameras.
up boards and concrete blocks in some               Abington teenagers and left outside St. missioner John Timoney worked be-                The Philadelphia Housing Authority
areas around the building to prevent entry.         Cecelia’s Roman Catholic Church. A fore coming here. The department de- also has jumped on board the tech
Kress’ property has still been targeted.            police officer arrived at the scene 45 veloped it in-house and implemented it bandwagon. It’s testing a global posi-
   Things are better since the PRIDE was            minutes after the first call about the in 1998.                                       tioning system that uses satellites to
established in 2000 with funding from a 20          fight and was unable to save Polec’s            At its simplest, CompStat replaces pinpoint the location of its police vehi-
percent assessment on the real estate               life.                                         old pin maps police formerly used to cles, track their speed and stop-and-
taxes of the area’s roughly 60 industrial              The MDTs have cleared up a bottle- locate criminal activity. But it also al- start patterns and monitor such engine-
properties. PRIDE has added hundreds of             neck in the dispatching system that lows police to drill down into each inci- performance measures as idle time and
thousands of dollars worth of pedestrian            contributed to Polec’s death — the dent to get all the information about it gasoline usage.
lighting. The district, bounded by Tulip,           amount of time and air space that offi- and do a variety of sorts and searches           The cost of the system is less than
Amber and Venango streets and Allegh-               cers in cars used getting information of crime data, including by date, time, $20,000, according to PHA Police Chief
eny Avenue, has also been dotted with se-           from dispatchers about things like the crime type and even things like phrases Rich Zappile, who also manages the
curity cameras through a program that               status of the driver’s licenses of people spoken by the perpetrators.                 fleet and risk management for the hous-
cost about $100,000.                                they pulled over. Now, they can get that        “You can see what your [crime] pat- ing authority.
   “I think the neighborhood is safer than it       information from their MDTs, giving terns are so you can deploy your per-                Zappile thinks the system will help
was when I first got here,” Kress said. “I          the dispatchers more time to handle sonnel,” said Deputy Police Commis- keep the authority’s police officers safe
felt terrible about security; all and all I’ve      911 calls.                                    sioner Jack Gaittens.                   and reduce the amount it spends on
seen things improve.”                                  The most recent batch of MDTs cost           The department’s latest technologi- their cars. If it does the latter effec-
   He continues to invest in security. He           the department a little more than $4,000 cal advancement is a system of 250 tively, he may roll it out to the rest of
upgraded to night vision cameras and re-            apiece, including their three-year war- video surveillance cameras scheduled the authority’s 500 vehicles.
placed the VCR he used to record in the             ranties. Each cost $1,200 to install.         to be deployed across the city by the
past with a computer. ■                                The MDTs communicate with police end of next October.                                     pkey@bizjournals.com | 215-238-5141
20     PHILADELPHIA BUSINESS JOURNAL                                             THE PRICE OF CRIME                                                     philadelphia.bizjournals.com | JANUARY 4-10, 2008



Banks weigh the risk of robbery as incidences have risen
              JEFF BLUMENTHAL                  vard as a quick getaway route.                     Williams said the FBI evaluates the GPS systems attached to money that can
                 STAFF WRITER                     But in Center City and similar busi- number of armed robberies, injuries, track where the robber heads after exit-
                                               ness districts, where traf fic moves what type of institution was robbed, the ing the branch.
  The first bank robbery in the United         slowly, robberies are usually done on number of perpetrators and their race                             More banks are using man traps,
States reportedly happened in the over-        foot, she said.                                 and gender, the amount of money taken, which are bullet-proof glass vestibules in
night hours of Aug. 31, 1798, at the Bank         “The robber jumps into a taxi, bus or what the money was used for and which tellers can lock robbers as they
of Pennsylvania at Carpenters’ Hall. The       train after ward,” Williams said. “Once whether or not the crime involved repeat attempt to escape.
vaults were robbed of $162,821.                they get on the street, it’s easy for them offenders.                                                   Tim Abell, president and chief operat-
  One of two culprits died days after the      to blend in with the crowd.”                       Bank executives say that just because ing officer of Conshohocken-based Fir-
                     robber y of yellow           Williams said the region’s five-largest a branch is located in a high-crime neigh- str ust Bank, said the bank recently
                     fever that plagued        banks — Wachovia, Commerce, Citi- borhood does not mean the site is viewed opened a Newtown branch with a man
    ‘I think         Philadelphia that         zens, Sovereign and PNC — are the as high risk.                                                      trap, which he said was an additional
                     summer. The other         most popular targets because of their              Stacey Graham, senior vice president cost but he prefers them to guards be-
    it’s due         drew suspicion when       size and recognizability.                       at Bank of America, said safety proce- cause they are less intrusive.
                     he began depositing          Citizens Bank and PNC Bank de- dures are the same at all branches but in                             Abell, though, said the ability to im-
       to the        the money back into       clined to be interviewed in connection areas of high risk, the bank will use bul- prove security often depends on the age
                     the same bank he          with this stor y. But Wa-                                                                                               of the branch.
   fact that         robbed. He was ar-        chovia Bank said it con-                                                                                                   “Our first branch was
                     rested, but Pennsyl-      ducts an annual security         THIS IS A STICKUP                                                                      opened in 1934 in South
    violent          vania’s governor par-     audit and ranks branches
                                                                                The number of bank robberies in the Philadelphia region has increased in the past
                                                                                                                                                                       Philadelphia,” Abell said.
                     doned him in return       by risk.                                                                                                                “It has different technol-
                                                                                five years.
   crime is          for full restitution to      “There are some neigh-                                                                                               ogy than the ones built
                     the bank.                 borhoods that you might             2000                                   296                                          today so it is harder to
      on the           Almost 220 years        assume are a security risk
                                                                                   2001
                                                                                                                                                                       upgrade security.”
                     later, yellow fever       that are not,” said Kathy                                             249                                                  Some banks still do not
  upswing.’          might be a thing of       Burger, Wachovia’s state            2002                             245                                                like the message that
                     the past but bank rob-    operations executive for                                                                                                man traps send to cus-
           Gerria    beries are still com-     the mid-Atlantic region.            2003                                     314                                        tomers.
         Williams    monplace in the re-       “We look at incidents in our        2004                                                    454                            “You have to weigh the
  FBI special agent  gion. The FBI said        banks and peer banks, get                                                                                               possibility of these
                     there were 369 rob-       information from the FBI            2005                                        342                                     things happening,” said
                     beries in its fiscal      and local police and rank           2006                                                                                Andy Cook, CEO of Bala
                                                                                                                                     392
                     year 2007, which          branches by low, medium                                                                                                 Cynwyd’s Allegiance
                     ended Sept. 30. That      and high risk.”                     2007                                           369                                  Bank. “Think of the cus-
                     number continues             Highest-risk branches                                                                                                tomer being locked in.
                     five years of more        look at upgrades ever y          Source: FBI data for Philadelphia, Bucks, Chester, Delaware, Montgomery, Camden,       What kind of atmosphere
than 300 robberies and represents a 50         year and lower-risk ones         Gloucester and Salem counties.                                                         is that going to create?”
percent increase over 2002 when the re-        every two or three years.                                                                                                  Chris Jacobsen, COO
gion recorded only 245 robberies.                 Burger said low-risk                                                                                                 of South Philadelphia-
  “I think it’s due to the fact that violent   branches have cameras. Medium-risk let-resistant glass, which he says is a based St. Edmond’s Bank said he prefers
crime is on the upswing,” said Special         have additional cameras and a guard. huge deterrent. He said the glass has to rely on DVR camera systems with
Agent Gerria Williams, the FBI’s Phila-        And high-risk locations have bullet-proof been installed in the bank’s branches digital quality video sur veillance that
delphia office spokeswoman.                    glass. Less than 10 percent of all near Temple University in North Phila- has led to the apprehension of the sus-
  Williams said of the 369 bank robber-        branches are high risk, Burger said.            delphia and also in suburban locales pect in its one robber y from the past
ies in the eight-county area, 32 percent          The U.S. Bank Protection Act requires such as Yardley.                                            three years.
were carried out by suspects brandish-         banks to have a designated security of-            Barbara Hurst, executive editor of the               Williams said that the FBI likes banks
ing a weapon. In 2006, there were 392          fice, written security policy and trained Bankers Hotline newsletter and a con- to advertise that they have man traps to
robberies but only 23 percent involved a       personnel.                                      sultant on security and compliance is- scare aware would-be robbers.
weapon. Williams said on average, be-             The FBI holds regularly scheduled sues, said cost is one of the first things                         “But the most important thing is good
tween 60 percent and 65 percent of bank        meetings with the Delaware Valley Bank banks evaluate when deter mining quality sur veillance video,” Williams
robbers are caught.                            Security Officer Group. Williams said whether to open or close a branch. She said. “That, more than anything, can
  Williams said most local bank robber-        the FBI will tell bank security executives said risk assessment can determine what help you catch someone, especially be-
ies occur in Center City and Northeast         to use the media to help apprehend sus- the ultimate cost will be.                                   cause bank robbers who are successful
Philadelphia and not in higher crime           pects. One way is to give robbers nick-            Part of the security cost is the new tend to try it again. So you need to have
neighborhoods like North Philadelphia          names. For instance, one nattily dressed technology banks are developing to quality equipment that is positioned
or Southwest Philadelphia. Northeast           robber was dubbed “the GQ Bandit” and thwart robberies. Banks have long used properly in the branch.”
Philadelphia is an obvious choice be-          was caught in part because of the public- exploding dye packs with money turned
cause of its access to Roosevelt Boule-        ity, Williams said.                             over to robbers. Now some are using                       jblumenthal@bizjournals.com | 215-238-5136




ELSEWHERE: Participation by concerned citizens is major factor in stemming the tide
               FROM PAGE 18                    looking at the camera, but the information        to boost its own network from the 18 the          Ottenberg said. “But, if we can speed them
                                               provided by the network was invaluable to         city installed to 250 by next October. Phila-     up, we have some chance of keeping peo-
sible for more than 1,000 arrests as of last   the investigation.”                               delphia credits the cameras with helping          ple in jail throughout the process.”
fall and helped lead police to two murder         The camera’s zoom capability make it           to make nearly 90 arrests in the past four          A significant number of those released
suspects in July, said Kevin Smith, a          possible to get a license plate from 60 to 70     months.                                           on bail commit additional crimes, said Ot-
spokesman for the city’s Office of Emer-       yards away, Smith said. The office is work-          Camden, which experienced an overall           tenberg, who believes the program will
gency Management and Communication.            ing in partnership with IBM Corp. to de-          slight climb in violent crime last year, will     also serve as a deterrent to gun violence
   “[Police] were able to identify the get-    velop analytical software that will “teach        begin fast-tracking gun cases in the New          by reducing the number of people who
away car and follow it to another location     the cameras” to recognize suspicious be-          Year through a pilot program. Under the           commit crimes in the first place.
where a second camera got some informa-        havior.                                           program, a coordinating judge will preside          “It gets the message out very quickly …
tion on people as they fled the car and also      Baltimore has a network of about 400           over serious gun cases through indictment         that there’s a special program waiting for
helped them to identify potential wit-         cameras, and in nearby Aberdeen legisla-          and handle all preliminary bail reviews           you when you fall into the loving arms of
nesses,” Smith said of the images caught       tion was approved in October that empow-          and pre-indictment proceedings.                   enforcement,” Ottenberg said.
on the city’s cameras. “You didn’t actually    ers the city and police to require cameras           “We are not known as a slow county,”
have the guys shooting the victim and          in new developments. Philadelphia plans           Acting Camden County Prosecutor Joshua                    amerritt@bizjournals.com | 215-238-5149
philadelphia.bizjournals.com | JANUARY 4-10, 2008                                 THE PRICE OF CRIME                                                                 PHILADELPHIA BUSINESS JOURNAL   21

On a gritty N. Phila. block, tiny doll museum limps along
                 PETER VAN ALLEN             and in various locations around Philadel-          the museum are firmly planted in North                     “You have to let those organizations
                   STAFF WRITER              phia.                                              Philadelphia.                                            know where you are,” she said. “What hap-
                                               “I have a passion for histor y and cul-            To attract visitors, Whiteman pays $500                pens on the north side [of Avenue of the
  The Philadelphia Doll Museum attracts ture,” said Whiteman, who retired as a                  for an annual membership in the Philadel-                Arts] is space. It’s three miles on this side
just 3,000 visitors a year.                  medical technologist at a veterans hospi-          phia Convention & Visitors Bureau, which                 and we’re spread out. That’s not a prob-
  But perhaps no other museum requires tal. “The dolls are artifacts of history and             has a Multicultural Affairs Congress to                  lem, it’s a challenge. The Phlash buses
visitors to work so hard to get there. The culture.”                                            market attractions like hers.                            don’t come up here.”
museum is on a gritty block of North           But the merits of the collection are often         “I pay the same amount as the Philadel-                  Visitors fall into two groups.
Broad Street, on the corner of Dauphin overshadowed by its location in North                                                                               “Some like the challenge of the local
Street. It is adjacent to a vacant, trash- Philadelphia.                                                                                                 bus. Others prefer to take a cab,” she said.
strewn lot. Visitors must be buzzed in.        Whiteman, executive director of the mu-                                                                   “You’ll get visitors, but maybe not as many
When closed, the museum’s facade is cov- seum, said there are two districts that at-                                                                     as you’d like.”
ered in a steel grate.                               tract visitors — the city’s historic                                                                  Of the neighborhood, Whiteman said:
  It is 22 blocks north of City Hall,                district and the Ben Franklin Park-                                                                 “Sure, there’s more fear. But we’re per-
and three blocks north of the north-                 way — and she’s not in either of                                                                    fectly safe.”
ern most part of the Temple Univer-                  them. Efforts to market the Avenue                                                                    “If you’re coming from Center City to
sity campus.                                         of the Arts (a.k.a. Broad Street)                                                                   North Central Philadelphia, it’s two differ-
  “You look at the city’s [visitor]                  mostly focus on the southern half of                                                                ent neighborhoods,” she said. “I usually
maps, they don’t let people go past                  the avenue, home to the Academy of                                                                  say I’m up the street from Temple Univer-
Vine. Most tours and guides stop at                  Music, the Kimmel Center for the                                                                    sity. Saying ‘Temple’ arrests their fears.
                                       Whiteman
Vine,” said Executive Director Bar-                  Performing Arts and a slew of the-                                                                  They think, ‘OK, they’re in a college
bara A. Whiteman, who has been at                    aters.                                                                                              area.’”
2253 N. Broad St. since 1996. “I had a                  “Visitors or even neighbors will                                                                   She even said, given the choice, she
girl walk here from City Hall. She said she say, ‘You should be in town.’ If I had the                                                                   would have outfitted the museum with a
just followed the arrow on the map. You money, I might move,” Whiteman said.                                                                             less-forbidding rolling steel door — one
just have an arrow from Vine.”                 The museum operates on an annual bud-                                                                     that would allow pedestrians to see inside
  The Philadelphia Doll Museum started get of $25,000; Whiteman is the only full-                                                                        at night.
in 1988 as a “museum without walls,” with time staff member.                                                                                               “It’s not friendly at all,” she said of the
founder Whiteman taking her collection of      But in the next breath, Whiteman said                                                                     door, which is required by insurers and
antique and historic dolls around to she takes pride in offering something to a                                                                          was installed by the landlord.
schools. In 1996, she opened the 1,000- low-income neighborhood.                                                    PETER VAN ALLEN | BUSINESS JOURNAL     She said the buzzer is necessar y be-
square-foot museum in the best location        “Here people can see the collection, they        A gate protects museum when closed.                      cause “it’s good to know who is in” the
she could afford.                            can have a neighborhood museum. The                                                                         museum.
  In limited space, she has arranged dis- admission is only $4. If they don’t have $4,          phia Museum of Art, but if I’m going to ad-                Whiteman said she is looking forward to
plays for more than 500 dolls of all shapes I’ll tell them to come on in. I’ll tell them to     vertise anywhere it’s there,” Whiteman                   Michael Nutter taking office as mayor, not
and sizes. Some date back 100 years. Oth- bring [a new visitor] back. People will               said.                                                    because she thinks it will make the city
ers, like the Roberta Bell collection, tell come in and say, ‘Do I have to pay?’ I’ll say,        She is also a member of the Greater Phil-              safer but because he has been an advocate
the story of African-American heritage and ‘Do you have it to pay?’” Whiteman said.             adelphia Cultural Alliance, the Museum                   of arts and culture. She hopes Nutter rein-
feature abolitionists Sojourner Truth and “We serve a low-income community, North               Association of the Delaware Valley and                   states the office of arts and culture that
Frederick Douglass, Mother Bethel AME Philadelphia people. They won’t be denied                 Avenue of the Arts Inc. Brochures for the                Mayor John F. Street eliminated. As a city
Church founder Rev. Richard Allen and admission. They’re not used to a museum                   Doll Museum are available at the Indepen-                councilman, he was supportive of the arts.
scientist George Washington Car ver, right in their neighborhood.”                              dence Visitor Center on Independence                       “We once got a grant from the Philadel-
among others. Parts of the museum’s col-       Someday, she said she might compro-              Mall. Whiteman also leaves information                   phia culture office and wrote a ‘thank-you
lection have been shown in traveling ex- mise by opening a satellite museum in an-              with the concierge desk at Center City ho-               note’ to City Council,” Whiteman said.
hibits in Boston, Dallas, New York, Maine other neighborhood. But, for now, she and             tels.                                                    “[Nutter] wrote back to wish us well.” ■




A shop full of Tastykakes keeps teenagers from mischief
                 PETER VAN ALLEN                                                                                                                         Dwight, 16, said of other companies where
                   STAFF WRITER                                                                                                                          she applied. “They think young people are
                                                                                                                                                         not capable to do the work. I tried McDon-
  In the Allegheny West section of town,                                                                                                                 ald’s, Chuck E. Cheese, Shop Rite.”
Ronald Hinton Jr. recruits teens to work at                                                                                                                Kids in the program are required to
the Tastykake Thrift Store, at 2236 Hunt-                                                                                                                carry good grades, and their attendance
ing Park Ave.                                                                                                                                            is monitored — both at school and at
  “We have a simple strategy,” said Hin-                                                                                                                 work.
ton, who is director of the Allegheny West                                                                                                                 “If they’re graduating, they’re not com-
Community Development Corp., which                                                                                                                       mitting crime in the street,” Hinton said.
started the program with Tasty Baking                                                                                                                    “It reduces the boredom, reduces the neg-
Co. and PNC Bank, which contributed                                                                                                                      atives of the street.”
$75,000 and a former bank branch to the                                                                                                                    Among teens who have gone through
program. “We hire 50 kids a year, 14 to 18                                                                                                               the program, 100 percent have graduated
years old, and we put them to work in the                                                                                                                from high school. Four out of five go on to
store. We feel the real way to stop crime is                                                                                                             college.
to get people off the streets and into the                                                                                                                 One of those who has gone on to college
work force.”                                                                                                                                             — and who continues to work in the store
  The 500-square-foot shop, which opened                                                                                                                 — is Erin Fullard, 19, who is studying fo-
in 2005, stocks Tastykakes, as well as as-                                                                                                               rensic science at Temple University and
sorted candies and drinks. Tasty Baking’s                                                                                                                Community College of Philadelphia.
                                                                                                                                        CURT HUDSON
headquarters is less than a mile away.                                                                                                                     “If I wasn’t working here, I’d probably be
                                                    Teens get work experience at Ronald Hinton Jr.’s Tastykake store.
  Kids get experience stocking shelves,                                                                                                                  at a fast-food restaurant or something” Ful-
managing inventory, handling customer                                                                                                                    lard said. “I’d probably just be at CCP, not
service, doing maintenance, working the             How would you run it?’” said Hinton. “Not   ules.”                                                   Temple.”
cash register and even in management.               many companies are going to give 14-year-     Indeed, the kids bear out what he says.
  “We basically say, ‘Here is a business.           olds a job and work around school sched-      “They don’t want to hire us,” Sabina                                                  — Peter Van Allen
Viewpoint
                                                                                                             ‘The percentage of all companies now
                                                                                                             offering HSA plans is up to 40 percent.’

                                                                                                             Karen Kerrigan | Small Business Council            See column, facing page

44     PHILADELPHIA BUSINESS JOURNAL                                                                                                             philadelphia.bizjournals.com | JANUARY 4-10, 2008



              BUSINESS PULSE

     Readers:
  Insurance still
    on the rise
T
       he Internet Business Pulse Survey recently
       asked readers what the change will be this
       year in their health-care coverage costs.
   Readers were asked if their costs would de-
crease, stay the same, increase by less than 5 per-
cent or increase by more than 5 percent.
   For the results of the survey, see chart.
   A sampling of reader comments:
n Health care is what is bringing down the Amer-
ican economy. People’s savings are being redi-
rected towards health care.
n For the past three years it has gone up at my
                           husband’s company by a
  SURVEY SAYS              very significant percent-
                           age. Last year, it was al-
  What cost changes will   most double: the year be-
  your company’s health    fore, our monthly outlay
  plan have next year?     was $86 per month, then
                           it went up to $148 per
                           month for the same plan
                           and coverage.
                           n I would love for it to
                                                        This Outlaw stands up against crime
                                                        Y
                           go down but … fat                     ou know you aren’t in Kansas when they strap a                              Before the night is through, he will
                           chance.                               bullet-proof vest on you. If that’s not enough, the                       pair up with another officer to try and
                           n It’s outrageous!                    waiver does the trick. To ride shotgun with a Phila-                      serve two arrest warrants, at one point
                           n After hiring a young       delphia police officer, you have to agree to hold the de-                          walking into a dark public housing unit
                           man, our rates decreased.    partment harmless if you get maimed or killed.                                     through an unlocked door, only to come
   Total responses: 203    n It will stay the same:        So began my ride-along in November in the city’s 22nd                           out empty-handed. He speeds through
                           $0.00. I can’t afford a      Police District, an area north of Temple University that is                        red lights, slowing slightly for safety,
                           health-care plan.            considered one of the most dangerous in the city. It’s re-                         with sirens blaring in response to calls.
n Doctors make too much money. The people               ferred to as the Badlands. In trying to understand the                               Outlaw has a thing for faces and leafs
they treat cannot afford to go to them.                 crime that plagues Philadelphia, there’s no replacement            NOTEBOOK through arrest warrants. On this night,
n The attorneys [at the firm] are absorbing             for witnessing what police deal with it firsthand. It hap-                         his skill and practice would pay off.
[the increase] after the firm cut our pension con-      pened on a Friday night between 8 and 11 p.m., in a time                Bernard      Word of a shooting crackled over the
tribution, changed our PTO, took away our holi-         and place that almost guaranteed some sort of action.                  Dagenais radio. At the scene, a victim, who was
day party, and took away our Christmas bonus of            I was assigned to ride with — I kid you not — Officer                           apparently shot in the foot, wouldn’t
a day off.                                              Alvin Outlaw, 32, a rookie officer and former high school       identify the shooter. Such lack of cooperation is common.
n [Our costs] went up dramatically last year            teacher in the Philadelphia School District.                      Among the crowd that gathered, however, Outlaw spot-
but have remained static [in 2007].                        Outlaw, who is pursuing a line of work he had thought        ted a familiar face — a woman whose picture was in his
n We have experienced a 20 percent to 25 per-           about for years, never saw himself as someone who               warrants folder. He made the arrest.
cent annual price increase for the last six years.      would spend his working years behind a desk. He was at-           Outlaw’s nights are primarily about drugs and shoot-
This is unconscionable. Government regulators           tracted to the job by the action and the idea that he could     ings. The drug business chokes others and he doesn’t
have abdicated their responsibility and failed to       make a difference in the lives of youth.                        regularly interact with legitimate operators. There are a
provide adequate oversight.                                “This is a way for me to get them off the streets,” he       few shopping centers, some coin-operated laundromats
n What businesses don’t get is that they have           said. On this night, as with most, that means shooing           and plenty of street-corner bars. He recalls a bar in which
to pay for the uninsureds. Get those people cov-        young men off street corners where they stand in small          an employee was badly beaten as she was preparing to
ered and my cost goes down.                             groups with their hands in their pockets.                       open up one day. Her assailant got away with $100. When
n We have converted to a Health Savings Ac-                “You can’t stand there,” he tells the men, who slowly        stores get robbed, victims often won’t talk.
count.                                                  wander off.                                                       “Some of them are afraid to talk,” he says. “They see
n It stinks.                                               It’s likely many of these teenagers have guns, since the     these kids every day.”
n We changed to a plan with higher employee             weapons are easy to get and rampant on city streets.              As a new mayor, Michael Nutter, takes office with a
co-pay to avoid a large increase in premium over        Many sell drugs from those street corners.                      new police chief, Charles H. Ramsey, the challenge of
last year.                                                 “The corners get crowded real fast, and they start           making these streets safer looms large. As things stand,
n 9.2 percent increase on PPO.                          shooting each other,” Outlaw says. “None of them can re-        these streets are hostile to legitimate business. Neigh-
n Unfortunately, we are at the liberty of our in-       ally handle a weapon so kids end up getting shot.”              bors often won’t, or can’t, help. These hard facts will be
surance company as regards our health-care                 In the weeks following the shooting death of Officer         hard to change. It’s certain, however, that Outlaw and the
costs.                                                  Chuck Cassidy in October, and the injuries to two detec-        officers he works with assuredly can’t do it alone.
n Just received info from Blue Cross-Blue               tives shot while trying to serve a warrant a week later, the
Shield that rates will increase 21 percent in           danger Outlaw faces is palpable. He drives around look-         BERNARD DAGENAIS, editor of Philadelphia Business Journal, can be reached at
2008! n                                                 ing for trouble, literally racing toward it.                    bdagenais@bizjournals.com.

						
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