COUNTY OF ALAMEDA - Alameda County Government by linxiaoqin

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									                                        COUNTY OF ALAMEDA
                              GENERAL SERVICES AGENCY-PURCHASING
                                                                  ADDENDUM No. 2
                                                                          to
                                                                   RFP No. 900692
                                                                          for
                                                    Learning Management System
     Specification Clarification/Modification and Recap of the Networking/Bidders Conferences
                                Held on April 30, 2010 and May 3, 2010
       _________________________________________________________________________

                                                                   NOTICE TO BIDDERS

THIS COUNTY OF ALAMEDA, GENERAL SERVICES AGENCY (GSA), RFP ADDENDUM HAS BEEN ELECTRONICALLY
ISSUED TO POTENTIAL BIDDERS VIA E-MAIL. E-MAIL ADDRESSES USED ARE THOSE IN THE COUNTY’S SMALL
LOCAL EMERGING BUSINESS (SLEB) VENDOR DATABASE OR FROM OTHER SOURCES. IF YOU HAVE REGISTERED
OR ARE CERTIFIED AS A SLEB PLEASE ENSURE THAT THE COMPLETE AND ACCURATE E-MAIL ADDRESS IS NOTED
AND KEPT UPDATED IN THE SLEB VENDOR DATABASE. THIS RFP ADDENDUM WILL ALSO BE POSTED ON THE
GENERAL SERVICES AGENCY (GSA) CONTRACTING OPPORTUNITIES WEBSITE LOCATED AT
HTTP://WWW.ACGOV.ORG/GSA/PURCHASING/BID_CONTENT/CONTRACTOPPORTUNITIES.JSP.



The following Sections have been modified to read as shown below. Changes made to the original
RFP document are in bold print and highlighted, and deletions made have a strike through.

Please note that important changes have been made to Exhibit B, Exhibit F and Exhibit G
included in this Addendum No. 2. Vendors must submit their bid response using these revised
Exhibits including Exhibit B-Revised

Please note: The new RESPONSE DUE DATE is June 18, 2010




                                     1401 LAKESIDE DRIVE, SUITE 907, OAKLAND, CALIFORNIA 94612
                                            510 208 9600 FAX 510 208 9626 www.acgov.org/gsa
C:\Docstoc\Working\pdf\f7a2c525-3123-413f-81cf-02442648b936.doc                                  rev. 25 March 2010
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

Page 2 of 17
January 21, 2013

IV.    TERMS AND CONDITIONS

       Section Y, COUNTY PROVISIONS, page 29

               2.   Small and Emerging Locally Owned Business: A small business for purposes of this
                    RFP is defined by the United States Small Business Administration for NAICS
                    Codes 541511, 541512 and 541519 as having no more than $25,000,000 in average
                    annual gross receipts over the last three (3) years. An emerging business, as defined
                    by the County is one having annual gross receipts of less than one-half (1/2) of the
                    above amount and has been in business less than five (5) years. In order to participate
                    herein, the small or emerging business must also satisfy the locality requirements and
                    be certified by the County as a Small or Emerging, local business. A certification
                    application package (consisting of Instructions, Application and Renewal
                    Application) has been attached hereto as Exhibit E and must be completed and
                    returned by a qualifying contractor.

       Section Y, COUNTY PROVISIONS, page 30

               4.   Subject to the requirements of the SLEB program and the criteria of each
                    procurement process, the maximum bid evaluation preference points for being
                    certified is ten percent (10%) [five percent (5%) local, and five percent (5%)
                    certified]. Compliance with the SLEB program is required for architectural,
                    landscape architectural, engineering, environmental, land surveying, and
                    construction project management services projects, but no preference points
                    are applied.

       Section Y, COUNTY PROVISIONS, page 30

               2.   The following entities are exempt from the Small and Emerging Local
                    Business (SLEB) requirements as described above and are not required to
                    subcontract with a SLEB:
                            non-profit community based organizations (CBOs) that are
                              providing services on behalf of the County directly to County
                              clients/residents
                            non-profit churches or non-profit religious organizations (NPO);
                            public schools; and universities; and
                            government agencies
                    Non-profits must provide proof of their tax exempt status. These are defined
                    as organizations that are certified by the U.S. Internal Revenue Service as
                    501(c) 3.
                         County of Alameda, General Services Agency – Purchasing
                                    RFP No. 900692, Addendum No. 2

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January 21, 2013

       I.       CALENDAR OF EVENTS (page 15 of the RFP)

                      Event                                     Date/Location
            Request Issued              April 16, 2010
            Written Questions Due       by 2:00 p.m. on April 29, 2010
            Networking/Bidders                                      at:
                                        April 30, 2010 @ 10:00 a.m. Social Services Agency
            Conference                                                  Shooting Star
                                                                        (Room 638, 6th Floor)
                                                                        24100 Amador Street
                                                                        Hayward, CA 94545
            Networking/Bidders          May 3, 2010 @ 10:00 a.m. at: General Services Agency
            Conference                                                  Room 1107, 11th Floor
                                                                        1401 Lakeside Drive
                                                                        Oakland, CA 94612
            Addendum No. 1 Issued       May 17, 2010
            Addendum No. 2 Issued       June 3, 2010
            Response Due                June 9 18, 2010 by 2:00 p.m.
            Evaluation Period           June 918, 2010 – July 23, 2010
            Vendor Interviews           July 19, 2010--July 22, 2010
            Board Letter Issued         August 13, 2010
            Board Award Date            September 14, 2010
            Contract Start Date         September 16, 2010


   Responses to Written Questions

   Q1)       Is the program funded for the initial two (2) year term?
   A1)       No, funding is approved on a fiscal year basis only. The County has an annual fiscal
             year budget from July-June. The County’s intent is for a two (2) year contract.

   Q2)       Is the County’s intent to award a two (2) year contract with options to renew to the selected
             bidder?
   A2)       Yes.

   Q3)       To obtain a lower cost per year, will Alameda County consider a three year agreement?
   A3)       Yes. Please see pricing for additional years of service in EXHIBIT B-Revised attached
             to this Addendum 2.

   Q4)       Can additional pricing line items be added to the pricing schedule in Exhibit B?
   A4)       Please submit additional line items on page two of EXHIBIT B-Revised. The line item
             pricing will not be factored into the total system cost for the purposes of pricing
             evaluation. Please note that pricing submitted on page one of EXHIBIT B-Revised shall
             include all functionalities and support as described in the RFP.
                       County of Alameda, General Services Agency – Purchasing
                                  RFP No. 900692, Addendum No. 2

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January 21, 2013


   Q5)     How does Alameda County want cost represented for installation of the software? Does the
           County want a blended rate for the implementation that the County selects?
   A5)     Please complete EXHIBIT B-Revised. The County has a pricing line for the
           installation of a system on the County Servers. The County does not want a blended
           rate.

   Q6)     The exhibits skip J and K, are those exhibits supposed to be there?
   A6)     No. The Table of Contents states J and K were intentionally omitted.

   Q7)     Is the bid opening available to the public?
   A7)     Yes.

   Q8)     How will the County guarantee that vendor proprietary or confidential information remains
           non-disclosed if No part of any bid response cannot be marked as confidential or
           proprietary?
   A8)     Vendors should mark proprietary information or information protected under the
           uniform trade secrets act as such in your bid submittal. The County will not disclose
           protected information.

   Q9)     Will Alameda County enter into a Non-Disclosure Agreement prior to RFP submission?
   A9)     No.

   Q10) If Exhibits E, F, and G do not apply to a vendors company, should the forms be returned
        back blank as part of the submission?
   A10) Yes. Please sign all forms, even if they no not apply, as acknowledgement that you have
        read and understand the form.

   Q11) Exhibit C states it is page 1 of 2, but there is only one page. Is there an additional page? Are
        signatures and certificates needed?
   A11) There is only one page to Exhibit C. The County requires bidders to submit insurance
        certificates, with their bid, evidencing that they meet the requirements of Exhibit C.

   Q12) On Exhibit D-1 with regard to current references, how important/mandatory is it to have a
        reference with similar space in the corporate environment?
   A12) The County would like to have references who have installation experience for a similar
        size organization.

   Q13) Will the County be notifying vendors prior to contacting references?
   A13) No.
                     County of Alameda, General Services Agency – Purchasing
                                RFP No. 900692, Addendum No. 2

Page 5 of 17
January 21, 2013

   Q14) In regards to the references, if a client has been a member of our SaaS environment and has
        brought the product into their firewall and is client hosted, will this qualify as a former
        client?
   A14) Yes.

   Q15) If a vendor is located outside of Alameda County, is the Vendor required to have SLEB
        subcontractor to be responsive to the bid?
   A15) Yes.

   Q16) Does each vendor with a SLEB subcontractor receive bid preference?
   A16) No. A Bid preference is available for prime contractors who are Local or SLEB
        certified. A 5% Local preference and an additional 5% for being certified SLEB.
        Prime contractors who are not certified SLEB are required by County policy to use a
        SLEB subcontractor .If the bidder is Local and not certified SLEB, they will only
        receive the 5% Local and are still required to use a SLEB subcontractor.

   Q17) If a local vendor is currently going through the application process to become SLEB
        certified, is the Vendor eligible to receive the bidder preference?
   A17) During the evaluation phase of scoring, if the local vendor has not completed the SLEB
        certification process the vendor will not be qualified as a SLEB and will not receive the
        additional 5% SLEB preference. Only the 5% local preference will be applied.

   Q18) For Vendors who need a SLEB subcontractor, is there a list of certified SLEBs available?
   A18) Yes. On the Alameda County website http://www.acgov.org/auditor/sleb/ under “Find a
        Vendor”, bidders may search for a SLEB subcontractor. Please contact the Office of
        Contract Compliance (OCC) if you have any questions. Contact information for OCC
        is also located at this site under “Contact Us”.

   Q19) Is the County flexible to alternative approaches for meeting the 20% requirement if a vendor
        is unable to find a SLEB who is directly supporting the contract with Alameda County but
        can support the vendors operations in other ways?
   A19) The County’s preference is for the SLEB partner to be in direct support of the
        contract.

   Q20) Will the County conduct site visits?
   A20) The County will only conduct site visits for the purposes of SLEB certification.

   Q21) Why is the County bidding out Learning Management System (LMS) service at this time?
   A21) The County does not currently have a true LMS and would like a comprehensive
        system that can track online learning; the current system used by the County is not
        capable of this. Additionally, the County requires multiple learning centers to meet
        both countywide and departmental needs.

   Q22) Can the County provide current LMS fees being paid?
                     County of Alameda, General Services Agency – Purchasing
                                RFP No. 900692, Addendum No. 2

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January 21, 2013

   A22) The County does not currently have an LMS, therefore no fees can be provided

   Q23) In the County hosted solution, does the County want pricing for 9,000 or 2,000 employee
        users?
   A23) Please refer to EXHIBIT B-Revised attached to this Addendum 2. Bid submittals shall
        indicate a price to include 12,000 licensed users. EXHIBIT B-Revised must be
        submitted with your bid.

   Q24) The County asked for a SaaS Model option and an LMS purchase option. Is the County open
        to a Vendor hosting the solution and the County owning the software license?
   A24) No, the County is not open to owning the software license in the Vendor hosted
        solution.

   Q25) Regarding the Probation Department converting their Pathlore data; how would the County
        like the cost reflected?
   A25) Probation would convert their data and integrate into the County’s database. The cost
        should be listed on EXHIBIT B-Revised, page 1, in the appropriate line item.

   Q26) What is the time frame for when the County would like to be up live and running with the
        new system?
   A26) After a contract is signed the County expects the system to be up and running in
        approximately six months.

   Q27) How committed is County to the exact scope of services as appeared in the RFP? Will
        alternative solutions be considered?
   A27) The County is committed to the exact scope of services as appeared in the RFP.
        Alternative solutions will not be considered.

   Q28) Page 5 of the RFP, Paragraph B (Scope), Item 1.b, states:
               Track and audit costs for training to determine charge-back rates.
        Does the County currently have the abilities to track and determine charge-back rates? Are
        the change-backs structured to acknowledge an organization’s efforts to train individuals in
        other organizations? Are change-backs defined in dollars credited or debited to organization
        accounts?
   A28) Yes, the County currently tracks costs for training to determine charge-back rates. No,
        the County is not currently using this functionality and would like the capability to
        track costs. Chargebacks are technically for internal customers (other county
        departments) and done within Alameda County as dollars credited/debited.

   Q29) Page 7 of the RFP, Paragraph C (Background), Item 3, states:
              The system links to other e-learning platforms and interfaces with PeopleSoft/Oracle
              HRMS personal profile data. This data is refreshed every two (2) weeks
              automatically through an online interface registration feature which automates
                     County of Alameda, General Services Agency – Purchasing
                                RFP No. 900692, Addendum No. 2

Page 7 of 17
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                employee and supervisor notification of enrollment, and allows for management
                approval of courses chosen by employees.
        Is it desirable to refresh the HRMS data more frequently than every two weeks? Does the
        personal profile data identify the employee’s supervisor by the supervisor’s ID? How are
        management approvals handled?
   A29) No, the County does not need to refresh more than every two weeks. The
        PeopleSoft/Oracle HRMS system does store the employee ID of the employee’s
        supervisor, if it has been entered by the department. Within the Pathlore/SumTotal
        system, managers are notified electronically to go online to approve the registrations.

   Q30) Page 8 of the RFP, Paragraph D (Vendor Qualification Criteria), Item 1 and Item 2, states:
               Bidder shall have been regularly and continuously engaged in the business of
               providing Learning Management / Learning Content Management Systems (LMS) for
               a minimum of five (5) years.
               Bidder must be able to demonstrate in their response, success in the installation and
               servicing of LMS systems for organizations of similar or equal size to those of
               Alameda County within the last 2 years. Installation and service experience must be
               presented in the response and supported by accompanying references.
        How flexible is Alameda County with these criteria?
   A30) Alameda County will evaluate the vendors experience and score the bid according to
        those criteria.

   Q31) Page 8 of the RFP, Paragraph D (Vendor Qualification Criteria), Item 3 states:
               Bidder must have the ability to provide a “software as a service” (SaaS) / “on
               demand” vendor hosted solution.
        May vendors propose a solution that is Oracle-based?
   A31) Yes, as long as the solution is available as a SaaS (software as a service) model.

   Q32) Page 9 of the RFP, Paragraph E (Specific Requirements), Item 1, Paragraph 1 states:
               The LMS System shall be a comprehensive system for distributing and tracking online
               learning programs and training administration of both instructor led and online
               classes, and informal learning or information sharing.
        Can the County provide examples of informal learning and information sharing that should
        be supported in the LMS solution?
   A32) Examples include, coaching sessions, webinars, live video conferences and policy
        distribution.

   Q33) Page 9 of the RFP, Paragraph E (Specific Requirements), Item 1, states :
              The County is also interested in bidders who have the capability to provide a “client
              hosted” solution that can be installed on the Alameda County servers at a later date if
              required.
        What weight does this requirement have in the evaluation?
   A33) Bidders must have the capability to meet these requirements.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

Page 8 of 17
January 21, 2013

   Q34) Page 9 of the RFP, Paragraph E (Specific Requirements), Item 2 states:
                Do a “gap analysis” to determine compliance for mandated classes and other
                training requirements (e.g. who took and who did not take training)
        The reference implies that the gap will be based upon required and completed training; does
        the County employ any type of competency data to accomplish “gap analysis” of employee’s
        skills/knowledge?
   A34) Not at the present time. Gap analysis currently applies to mandated programs.

   Q35) Page 9 of the RFP, Paragraph E (Specific Requirements), Item 3.b, states:
                Data from the current Pathlore/SumTotal system is currently available in the central
               server (in ITD). This data shall be uploaded into the proposed system database.
        What are the data elements that require data migration (Courses, schedules, organizational
        hierarchy, locations, equipment, etc)?
   A35) The County requires migration of all data elements currently used in Pathlore.

   Q36) How are Pathlore and SumTotal deployed today? Are the two integrated and what types of
        users / content / courses are available in Pathlore and Sumtotal?
   A36) Pathlore/Sumtotal is one system (formerly Pathlore, now SumTotal) used for training
        adminstration, i.e, tracking enrollment, manager approvals, completion, transcripts of
        “live” classes only.

   Q37) What is the purpose of storing data from Pathlore/Sumtotal in the central server? Is it for
        Backup or is it accessible to end users?
   A37) It will be used for backup and will be accessible to end users.

   Q38) What data is loaded to the Probation Department’s Pathlore/Sumtotal system?
   A38) Probation currently loads all data elements into Pathlore/Sumtotal.

   Q39) Page 10 of the RFP, Paragraph E (Specific Requirements), Item 4, states:
              The LMS System must store data in a database that meets the County’s standards
              Microsoft SQL 2000 or higher.
        What type of database does the County want?
   A39) The County does not require a particular database as long as the proposed database
        meets the functionality stated in Exhibit O. This includes all functionality of Pathlore
        6.7 and the ability to analyze all data.

   Q40) Page 10 of the RFP, Paragraph E (Specific Requirements), Item 6.b, states:
                System shall be accessible from enterprise portals and other commonly used
                applications.
        Does the Country require vendor-supplied portals that conform to a specific JSR standard?
   A40) If this is to be a vendor hosted solution, then all we need is provide a link to it and it
        should be available to County employees from any workstation.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

Page 9 of 17
January 21, 2013

   Q41) Page 10 of the RFP, Paragraph E (Specific Requirements), Item 7.b, states:
              Throughput: Capability to process 6,000 transactions per hour.
        What are the types of transactions taking place?
   A41) A wide range of transactions are taking place. This includes registrations, approvals,
        confirmations, rejection notices, looking up class information, online learning, etc.

   Q42) Page 10 of the RFP, Paragraph E (Specific Requirements), Item 7.c, states:
               User Load: Capability to support 35 concurrent users, with a peak of 100
               simultaneous users while meeting the required response times and throughput rates.
        With the stated goal of expanding use of e-learning, will the County define the number of
        anticipated simultaneous users accessing the larger e-learning content repository?
   A42) 3,000 simultaneous users out of the potential 12,000 end users are anticipated.

   Q43) Page 11 of the RFP, Paragraph E (Specific Requirements), Item 8.d, states:
                All training should be onsite at County of Alameda facilities.
        Will the County consider employee completion of an e-Learning based LMS training
        delivered via the LMS to meet the stated requirement?
   A43) The County would consider a blended approach where the training is a combination of
        facility-based and online training.

   Q44) How would the County like vendors to respond on Exhibit O with exceptions?
   A44) Page 1 of Exhibit O, Paragraph4, states:
              If a bidder intends to state any exceptions, clarifications or amendments to the
              System Functionality Checklist as described in Exhibit I, Exceptions, Clarifications,
              Amendments, the bidder is to state “No” in the “Does Proposed System Comply?”
              column and must then provide detailed information of their exceptions,
              clarifications or amendments on Exhibit I. All exceptions, clarifications or
              amendments shall be described in full, using additional pages, as necessary, to
              provide complete descriptions. Bidder must clearly reference each exception,
              clarification or amendment by its corresponding section title and item number from
              the “Number” column. The County, at its sole discretion, shall have the right to
              deem acceptable any exceptions, clarifications or amendments stated by the bidder.
        Exhibit I will allow a vendor to clarify any exceptions.

   Q45) Exhibit O, the compliance column, is “partial” an acceptable response? There are several
        questions in the list that have multiple requirements within one question. How should a
        vendor address the compliance column on questions where parts (but not all) of the
        requirements listed are applicable?
   A45) Answer “no” if not able to perform all aspects of the requirement, or not able to answer
        the question in full. Then use Exhibit I for all exceptions.

   Q46) In Exhibit O, is it acceptable to include responses to the “Yes” questions directly below each
        individual question rather than including the information in a separate area?
   A46) Please provide the “yes” response in the right hand column of Exhibit O.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

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   Q47) What does the County mean by the key element customization?
   A47) The County wants to understand the vendor’s definition of customization.

   Q48) Page 2 of Exhibit O, Section System, Question 4 states:
               Can the proposed system integrate with an existing PeopleSoft/Oracle Human
               Resource Management system (HRMS) and financial system?
        What are the integration requirements for the financial system?
   A48) No requirements for integration have been determined at this time other than the
        ability to integrate with PeopleSoft/Oracle.

   Q49) Page 9 of Exhibit O, Section System – Certification Management, Question 113 states:
              Does the proposed system support the certification requirements of government
              regulations such as FDA 21 CFR Part 11?
        Is compliance specifically to 21 CFR Part 11 a necessity for Alameda County?
   A49) Yes.

   Q50) Page 9 of Exhibit O, Section System - Certification Management, Question 115 states:
               Does the proposed system track completion of external certificates?
        Can the County provide an example of an external certificate?
   A50) Certificates for classes taken outside of Alameda County, e.g., seminars, workshops,
        conferences, trainings, college.

   Q51) Page 14 of Exhibit O, Section System -Configurability and Customization, Question 183
        states:
             Can users create full featured Learning Management System functionality?
        It is not clear what is meant by the user being able to create “full featured LMS
        functionality.” Can the County clarify this question by providing an example?
   A51) The County wants to be able to create its own learning centers with the ability to utilize
        selected features to meet the needs of each department.

   Q52) Page 16 of Exhibit O, Section Architecture , Question 19 states:
                Is the application an "off-the-shelf" product that has been implemented and in
                production in at least one other location where it is utilized by a workforce of at least
                10,000 employees?
        Is “off-the-shelf” product referring to a leased software product or a custom-built solution?
   A52) It is referring to a leased software product.

   Q53) Page 17 of Exhibit O, Section Security, Question 8 states:
              Does the proposed system have electronic signature/electronic record capability?
        Is compliance a necessity for Alameda County?
   A53) Yes.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

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   Q54) Page 17 of Exhibit O, Section Security, Question 9 states:
              Is every data or signature entry recorded in the database with a date & time stamp?
        Is compliance a necessity for Alameda County?
   A54) Yes.

   Q55) Page 17 of Exhibit O, Section Security, Question 10 states:
              Does each entry in an electronic record contain the printable name of the operator
              with time and date stamp and meaning of the signature?
        Is compliance a necessity for Alameda County?
   A55) Yes.

   Q56) Page 17 of Exhibit O, Section Security, Question 11 states:
              Does the proposed system have auditing capabilities (e.g., capture learner
              information whenever a content object is accessed to help the organization reduce
              compliance risk)?
        Is compliance a necessity for Alameda County?
   A56) Yes.

   Q57) Page 17 of Exhibit O, Section Security, Question 12 states:
              Can the organization control which functions are audited?
        Is compliance a necessity for Alameda County?
   A57) Yes.

   Q58) Exhibit O, Competency/Career Development and Succession Planning identifies specific
        functionality including performance appraisals, individual career planning, and succession
        planning. The Exhibit O Functionality section also identifies Performance Management
        functions of interest to the County. Are all of these capabilities needed for the initial
        operation of the LMS or will the County implement these in future phases?
   A58) No, not needed initially. It may be implemented later.

   Q59) The RFP includes requirements around “Real-Time Learning” in Exhibit O. What are the
        existing virtual learning tool(s) that are used by the County (WebEx, etc)?
   A59) No tools are currently used by the County.

   Q60) Is a content authoring tool required?
   A60) No.

   Q61) Is the vendor providing training to the trainer, training to the core project group, or training
        to the end user group?
   A61) Please see line items on page 1 of EXHIBIT B-revised

   Q62) Does the County leverage a train-the-trainer approach for the administrators?
   A62) Yes.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

Page 12 of 17
January 21, 2013

   Q63) Will the affiliates use similar types of training or is Alameda County building content for the
        affiliates?
   A63) Yes, the affiliates will be using similar types of training and be a part of Alameda
        County’s audience. Building specialized content for affiliates will occur at a later date

   Q64) Social Services Agency does live training, is that going to change?
   A64) Social Services would like to incorporate more E-Learning into its training program.

   Q65) Has the County established lists of equivalent training where an individual may complete the
        same course via Instructor Lead Training or e-Learning?
   A65) No.

   Q66) The County talked about non-profits and reaching out to an extended enterprise, does the
        County plan to go out to the public with this solution as well?
   A66) No, not at this time. This bid does not cover extending service to the public.

   Q67) If the vendor hosts the solution, does Alameda County require tier one help-desk (end-user
        support)?
   A67) No.

   Q68) What are the languages that need to be supported?
   A68) English.

   Q69) To what extent does Alameda County require the vendor to support the organization with
        end-user rollout?
   A69) Support after go-live should be included in bid.

   Q70) The RFP includes requirements for informal learning. Are these requirements mandatory or
        an option?
   A70) On Exhibit O, System Functionality checklist the County has listed it’s desired
        functionalities. Informal learning is a desired requirement and Vendors must indicate
        yes or no for each line item on Exhibit O.

   Q71) How does Alameda County require end users to authenticate with the LMS?
   A71) Currently employees have to be logged onto the County’s internal network (Active
        Directory Account), then employees can get into the LMS using their employee ID
        number. Authentication means how do the users log onto the system.

   Q72) Do non-employee students use Self Registration to establish a user record in the LMS?
   A72) Currently the County does not allow non-employees to establish user records.

   Q73) Are there any other systems that contain HR related data that Alameda County requires the
        LMS to interface with?
   A73) PeopleSoft/Oracle.
                     County of Alameda, General Services Agency – Purchasing
                                RFP No. 900692, Addendum No. 2

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   Q74) If the vendor is hosting the solution, will the vendor be required to host and manage the
        content?
   A74) Yes. The County will create its own content and the vendor will be required to host and
        manage/distribute this content.

   Q75) If the vendor will be required to “host and manage” the content, how many courses will the
        County need hosted and managed? What type of courses are there?
   A75) The County is responding with total number of courses that need to be hosted &
        managed within the LMS. Presently most of these are classroom or “live” classes; some
        of them will need to be hosted and managed as online classes in the future. Currently,
        there are 503 courses for HRS, 777 courses for SSA, and 400 courses for Probation.
        There will be many more from the other 17 departments in the County, especially with
        Health Care Services (e.g., Behavioral Health Care).

   Q76) As the vendor will be required to host and manage the content, what types of contents are
        there? (i.e. Custom Content – custom created courses that use AICC or SCORM to
        communicate with an LMS or Non-tracking Content – non-communicating content such as
        PowerPoint’s, PDFs, Word docs, etc. or Third-Party Content – content purchased off-the-
        shelf from a third-party)
   A76) All of the above.

   Q77) What is the average number of courses a user will take within a year?
   A77) Users will take an average of 16 classes per year. The County hosts approximately 400
        classes in a fiscal year.

   Q78) How many content-consuming end users does the County have?
   A78) The initial rollout will have up to 12,000 end users. The County may choose to add on
        users as necessary after that.

   Q79) Where is Production-Ready content stored?
   A79) The Production-Ready content may be stored in the central ITD data center or
        departmental data centers.

   Q80) Where does the County create content stored such as JPEG’s, text, buttons, and is it
        centralized or decentralized?
   A80) Decentralized, in departmental data servers.

   Q81) Are there sources of e-learning content that are available to the County when the County has
        enhanced LMS capabilities? If so, what are these sources and what standards are used to
        develop this available content?
   A81) Various technical content libraries may be utilized by departments.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

Page 14 of 17
January 21, 2013

   Q82) May the County end-user workstations include Adobe Flash v. 10+?
   A82) Yes.

   Q83) Please identify and elaborate on any other systems and data sets that require migration to the
        new LMS? What is the data currently stored in (Oracle DB, excel documents, paper)? What
        data fields are targeted for migration? Courses, enrolments (past and future), legacy training
        history, etc? Will Alameda County collect and manipulate source data into a mutually agreed
        upon flat-file specification?
   A83) The current training data in the County’s Pathlore/SumTotal system is stored in an
        SQL Server. All current data fields in both the HRS/SSA database (and possibly the
        Probation database) will need to be migrated, e.g., courses, classes, person transcripts,
        legacy training, etc. As mutually agreed upon and feasible, the County will work with
        the selected vendor to determine how to collect and migrate data.

   Q84) Does Alameda County have a resource (DBA, etc) who understands the current database
        structure and who can extract data into a pre-defined file and format?
   A84) Yes.

   Q85) To what extent are the e-commerce features required: Ability to accept credit cards? Ability
        to accept purchase orders? What is the desired business process around supporting purchase
        orders? Is physical verification and processing of purchase orders required prior to
        authorizing access to course registration and/or launching? Ability to accept checks? What
        is the desired business process around supporting checks? Is physical verification and
        processing of checks required prior to authorizing access to course registration and/or
        launching? Provide basic shopping cart functionality for scheduled instructor led events
        and/or online courseware? Provide basic shopping cart functionality for scheduled instructor
        led events and/or online courseware. Ability to support multi-tier pricing? Please elaborate if
        this is required.
   A85) All of the above is desired, but not required.

   Q86) Does the County currently have a contract with a payment processor such as PayPal’s
        Payflow Pro (formerly Verisign)?
   A86) No.

   Q87) What versions of PeopleSoft HCM is the County currently running and are there plans on
        upgrading to 9.1 during this calendar year?
   A87) The County currently uses 9.0. There are no plans at this time to upgrade to 9.1.
        Earliest upgrade will be in 2012.

   Q88) The County has documented system requirement number 54 - Can the catalog be accessed
        using e-mail?
   A88) Yes, the catalog can be accessed using e-mail.
                     County of Alameda, General Services Agency – Purchasing
                                RFP No. 900692, Addendum No. 2

Page 15 of 17
January 21, 2013

   Q89) Can a vendor use an open source system using their own Service Level Agreements (SLA)?
   A89) No.

   Q90) Regarding the interface with PeopleSoft, detail in terms of what you would like to come
        across with that interface.
   A90) Interface to extract data from PeopleSoft to the LMS system only.

   Q91) Regarding the data conversion, what type of data is the County trying to convert and the
        historical timeline of data?
   A91) All data in Pathlore/Sum Total.

   Q92) If the solution is deployed behind the firewall, does Alameda County have a license for an
        Oracle database?
   A92) The County does not have an Enterprise license for Oracle database.

   Q93) Do the County’s affiliates require separate licensing agreements?
   A93) No. The affiliates will be under Alameda County’s agreement.
                      County of Alameda, General Services Agency – Purchasing
                                 RFP No. 900692, Addendum No. 2

Page 16 of 17
January 21, 2013

The following participants attended the Bidders’ Conferences:

          Company Name                    Representative                  Contact Information
SABA                                Kevin Kirkwood              Phone: (972) 839-1912
5945 W Parker # 1123                                            E-Mail: kkirkwood@saba.com
Plano, TX 75093                                                 Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
IBM                                 Samir Bhulnugar             Phone: (510) 757-6855
4000 Executive Parkway                                          E-Mail: sbhulnug@us.ibm.com
                                                                Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
D2L Ltd.                            Ryan LeClaire               Phone: (888) 772-0325 x477
715 St Paul Street                                              E-Mail: ryan.leclaire@desire2learn.com
Baltimore, MD 21202                                             Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: Yes
Edubrite Systems                    Ajay Upadhyaya              Phone: (510) 290-4867
5515 Civic Terrace Avenue                                       E-Mail: aupadhyaya@edubrite.com
Newark, CA                                                      Prime Contractor: No
                                                                Subcontractor: Yes
                                                                Certified SLEB: No
DOTCOM                              Uzma Almakky                Phone: (510) 557-1562
34515 Hurst Avenue                                              E-Mail: uzma.almakky@dotcom-solution.com
Fremont, CA 94555                                               Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
Learn.com                           Tony Jackson                Phone: (954) 233-4000 x5530
14001 NW 4th Street                                             E-Mail: tony.jackson@learn.com
Sunrise, FL 33325                                               Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
emTRAin                             Dorinda McMillan            Phone: (916) 838-4252
777 Campus Commons, Suite 200                                   E-Mail: dmcmillan@emtrain.com
Sacramento, CA 95825                                            Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
Geo Learning                        David Dobson                Phone: (360) 789-2534
1400 Westow Drive, Suite 301                                    E-Mail: Ddobson@geolearning.com
West Des Moine, IA                                              Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
BI                                  Todd Eisenstadt             Phone: (925) 895-9897
2303 Camino Ramon, Suite 200                                    E-Mail: todd.eisenstadt@biworldwide.com
San Ramon, CA 94583                                             Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
                       County of Alameda, General Services Agency – Purchasing
                                  RFP No. 900692, Addendum No. 2

Page 17 of 17
January 21, 2013


           Company Name                    Representative                 Contact Information
CIBER, Inc.                         Brett Miller                Phone: (714) 514-7598
2 Berkshire                                                     E-Mail: brmiller@ciber.com
Aliso Viejo, CA 92656                                           Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
Oracle / Peoplesoft                 Nancy McPoyle               Phone: (510) 461-2724
4500 Oracle Lane                                                E-Mail: nancy.mcpoyle@oracle.com
Pleasanton, CA 94588                                            Prime Contractor: No
                                                                Subcontractor: Yes
                                                                Certified SLEB: No
Fitting Back In                     Prentiss Fields             Phone: (918) 520-7937
3117 Fitte Drive                                                E-Mail: pfields@fittingbackin.org
Sacramento, CA 95827                                            Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
Custom Performance Solutions        Cindy McCann                Phone: (510) 530-3423
4333 Atlas Avenue                                               E-Mail: cindymccann@cpsolutions.com
Oakland, CA 94619                                               Prime Contractor: No
                                                                Subcontractor: Yes
                                                                Certified SLEB: Yes
CertPoint Systems                   Stuart Okmin                Phone: (925) 984-2112
4 Expressway Plaza                                              E-Mail: sokmin@certpointsystems.com
Roslyn Heights, NY 10057                                        Prime Contractor: Yes
                                                                Subcontractor: No
                                                                Certified SLEB: No
         COUNTY OF ALAMEDA, GENERAL SERVICES AGENCY-PURCHASING EXHIBIT A – BID ACKNOWLEDGEMENT


                                                           RFP No. 900692, Addendum No. 2

The County of Alameda is soliciting bids from qualified vendors to furnish its requirements per the specifications, terms and conditions contained in the
above referenced RFP number. This Bid Acknowledgement must be completed, signed by a responsible officer or employee, dated and submitted with the
bid response. Obligations assumed by such signature must be fulfilled.
1. Preparation of bids: (a) All prices and notations must be printed in ink or typewritten. No erasures permitted. Errors may be crossed out and
      corrections printed in ink or typewritten adjacent and must be initialed in ink by person signing bid. (b) Quote price as specified in RFP. No
      alterations or changes or any kind shall be permitted to Exhibit B, Bid Form. Responses that do not comply shall be subject to rejection in total.
2. Failure to bid: If you are not submitting a bid but want to remain on the mailing list and receive future bids, complete, sign and return this Bid
      Acknowledgement and state the reason you are not bidding.
3. Taxes and freight charges: (a) Unless otherwise required and specified in the RFP, the prices quoted herein do not include Sales, Use or other
      taxes. (b) No charge for delivery, drayage, express, parcel post packing, cartage, insurance, license fees, permits, costs of bonds, or for any
      other purpose, except taxes legally payable by County, will be paid by the County unless expressly included and itemized in the bid. (c)
      Amount paid for transportation of property to the County of Alameda is exempt from Federal Transportation Tax. An exemption certificate is
      not required where the shipping papers show the consignee as Alameda County, as such papers may be accepted by the carrier as proof of the
      exempt character of the shipment. (d) Articles sold to the County of Alameda are exempt from certain Federal excise taxes. The County will
      furnish an exemption certificate.
4. Award: (a) Unless otherwise specified by the bidder or the RFP gives notice of an all-or-none award, the County may accept any item or
      group of items of any bid. (b) Bids are subject to acceptance at any time within thirty (30) days of opening, unless otherwise specified in the
      RFP. (c) A valid, written purchase order mailed, or otherwise furnished, to the successful bidder within the time for acceptance specified
      results in a binding contract without further action by either party. The contract shall be interpreted, construed and given effect in all respects
      according to the laws of the State of California.
5. Patent indemnity: Vendors who do business with the County shall hold the County of Alameda, its officers, agents and employees, harmless
      from liability of an nature or kind, including cost and expenses, for infringement or use of any patent, copyright or other proprietary right, secret
      process, patented or unpatented invention, article or appliance furnished or used in connection with the contract or purchase order.
6. Samples: Samples of items, when required, shall be furnished free of expense to the County and if not destroyed by test may upon request
      (made when the sample is furnished), be returned at the bidder’s expense.
7. Rights and remedies of County for default: (a) In the event any item furnished by vendor in the performance of the contract or purchase
      order should fail to conform to the specifications therefore or to the sample submitted by vendor with its bid, the County may reject the same,
      and it shall thereupon become the duty of vendor to reclaim and remove the same forthwith, without expense to the County, and immediately to
      replace all such rejected items with others conforming to such specifications or samples; provided that should vendor fail, neglect or refuse so to
      do the County shall thereupon have the right purchase in the open market, in lieu thereof, a corresponding quantity of any such items and to
      deduct from any moneys due or that may there after come due to vendor the difference between the prices named in the contract or purchase
      order and the actual cost thereof to the County. In the event that vendor fails to make prompt delivery as specified for any item, the same
      conditions as to the rights of the County to purchase in the open market and to reimbursement set forth above shall apply, except when delivery
      is delayed by fire, strike, freight embargo, or Act of God or the government. (b)Cost of inspection or deliveries or offers for delivery, which do
      not meet specifications, will be borne by the vendor. (c) The rights and remedies of the County provided above shall not be exclusive and are
      in addition to any other rights and remedies provided by law or under the contract.
8. Discounts: (a) Terms of less than ten (10) days for cash discount will considered as net. (b) In connection with any discount offered, time will
      be computed from date of complete, satisfactory delivery of the supplies, equipment or services specified in the RFP, or from date correct
      invoices are received by the County at the billing address specified, if the latter date is later than the date of delivery. Payment is deemed to be
      made, for the purpose of earning the discount, on the date of mailing the County warrant check.
9. California Government Code Section 4552: In submitting a bid to a public purchasing body, the bidder offers and agrees that if the bid is
      accepted, it will assign to the purchasing body all rights, title, and interest in and to all causes of action it may have under Section 4 of the
      Clayton Act (15 U.S.C. Sec. 15) or under the Cartwright Act (Chapter 2, commencing with Section 16700, of Part 2 of Division 7 of the
      Business and Professions Code), arising from purchases of goods, materials, or services by the bidder for sale to the purchasing body pursuant to
      the bid. Such assignment shall be made and become effective at the time the purchasing body tenders final payment to the bidder.
10. No guarantee or warranty: The County of Alameda makes no guarantee or warranty as to the condition, completeness or safety of any
      material or equipment that may be traded in on this order.

     THE undersigned acknowledges receipt of above referenced RFP and/or Addenda and offers and agrees to furnish the articles and/or services
     specified on behalf of the vendor indicated below, in accordance with the specifications, terms and conditions of this RFP and Bid
     Acknowledgement.

             Firm:
             Address:
             State/Zip


          By:_______________ ________________________________________________ Date____________ Phone_____________________


          Printed Name Signed Above:_______________________________________________________________________________________


          Title:_______________________________________________________________________________________________________
                                                                     EXHIBIT B-Revised

                                                                 COUNTY OF ALAMEDA
                                                                   RFP No. 900692
                                                                       For
                                                         LEARNING MANAGEMENT SYSTEM (LMS)
                                                                             BID FORM
All costs shall be submitted on Exhibit B as is. No alterations or changes of any kind are permitted. Bid responses that do not comply will be subject to rejection
in total. The cost quoted below in the Total Cost box shall be FOB and include all taxes and other charges and is the total cost the County will pay for the term of
any contract that is a result of this bid.
                                                                                   ESTIMATED QUANTITY                                   EXTENDED COST
                                                                 UNIT OF             (number of units to complete the   UNIT COST         (Estimated Quantity
                      DESCRIPTION                                MEASURE               project specified in this RFP)                    multiplied by Unit Cost)
 LMS, web hosted, software as service option (total price for
 a complete system including all hardware, software,                Each            One (1) Complete System for
 installation and support necessary to meet the specifications                     use by up to 12,000 individuals
 and functionalities described in this RFP for a two (2) year
 period.
 Design and Installation-Hourly Labor Rate (in the “Estimate      Per Hour                        200
 Quantity” box, vendor is to estimate the number of hours
 necessary to complete the project as described in this RFP).
 Data Migration                                                   Per Hour                         20
 Probation Department Data Conversion                             Per Hour                         20
 Train the Trainer Hourly Labor Rate                              Per Hour                         20
 Train the Core Group*-Hourly Labor Rate                          Per Hour                         20
 *system administrators, admin. users, configuration users,
 etc.
 Train the End User-Hourly Labor Rate                             Per Hour                         20
 Testing and Optimization Hourly Labor Rate (in the               Per Hour                         20
 “Estimate Quantity” box, bidder is to estimate the number
 of hours necessary to complete the project as described in
 this RFP).

                                                                                             SUB TOTAL OF HOSTED SOLUTION
                                                                                                              ADD 9.75% SALES TAX
                                                                                            TOTAL COST OF HOSTED SOLUTION


                                                                              Page 1 of 2                                                          Initials:___________
                                                                        EXHIBIT B-Revised

LMS, purchase option, application on County servers (total
price for a complete system including all hardware, software          Each             One (1) Complete System
and installation necessary to meet the specifications and
functionalities described in this RFP).
                                                                                        SUB TOTAL OF LMS PURCHASE OPTION
                                                                                                           ADD 9.75% SALES TAX
                                                                                      TOTAL COST OF LMS PURCHASE OPTION


In the blank space provided below, please state pricing of any options which you believe may be of future use/interest to the County with regard to this
contract such as add-on modules, upgrade features etc. Use further sheets as necessary in order to add line items to this section. The pricing and rates quoted
below will not be calculated into costs for purposes of bid evaluation, but shall be valid throughout the term of the contract




                                    DESCRIPTION                                                UNIT OF MEASURE              UNIT COST

Hourly Rate for System Customization (after initial installation and optimization).                  Hourly Rate
Additional software use licenses beyond the first 10,000 which may be purchased on an as
needed basis. e.g., for using additional functions like talent management, etc.                Group of 500 use licenses
Additional years of service beyond initial two (2) year term. The County is asking for a
per-year price on extensions, which if the County exercises would be for a maximum of                  Per Year
three (3) years.




Bidder agrees that the price(s) quoted are the maximum they will charge during the term of any contract awarded.

FIRM: ____________________________SIGNATURE:________________DATE:_______


PRINTED NAME: _____________________TITLE:________________________________



                                                                                Page 2 of 2                                                 Initials:___________
                                        EXHIBIT F - Revised
      SMALL LOCAL EMERGING BUSINESS (SLEB) PARTNERING INFORMATION SHEET

                                 COUNTY OF ALAMEDA
                                            RFP No. 900692
                                                 for
                                      Learning Management System
In order to meet the small local emerging business (SLEB) requirements of this RFP/Q, all bidders must
complete this form as required below.
Bidders not meeting the definition of a SLEB (as stated in this RFP/Q County Provisions) are required to
subcontract with a SLEB for at least twenty percent (20%) of the total estimated bid amount in order to be
considered for contract award. This form must be submitted for each business that bidders will work with,
as evidence of a firm contractual commitment to meeting the SLEB participation goal. (Copy this form as
needed.)
Bidders are encouraged to form a partnership with a SLEB that can participate directly with this contract.
One of the benefits of the partnership will be economic, but this partnership will also assist the SLEB to
grow and build the capacity to eventually bid as a prime on their own.
Once a contract has been awarded, bidders will not be able to substitute named subcontractors without prior
written approval from the Auditor-Controller, Office of Contract Compliance (OCC).
County departments and the OCC will monitor the contract for compliance with the SLEB requirements.
                                  BIDDER IS A CERTIFIED SLEB (sign below)

SLEB BIDDER BUSINESS NAME: _______________________________________________________________

        SLEB Certification #____________________ SLEB Certification Expiration Date ____/____/____

     NAICS Codes Included in Certification_______________________________________________________


 BIDDER is NOT a certified SLEB and will subcontract ________% with the SLEB named below for the
following goods/services: ______________________________________________________________________

         SLEB Subcontractor Business Name: ______________________________________________________

         SLEB Certification #:____________________ SLEB Certification Expiration Date: ___/___/___

         SLEB Certification Status:  Small  Emerging

         NAICS Codes Included in Certification_______________________________________________________

         Principal Name: _________________________________________________________________________

SLEB Subcontractor Principal Signature: ___________________________________________Date:___________



 Bidder Signature: _____________________________________________________            Date:_______________
Revision 5-11-10
                                                 EXHIBIT G - Revised

                                        COUNTY OF ALAMEDA
                                                    RFP No. 900692
                                                         for
                                              Learning Management System

                                     REQUEST FOR BID PREFERENCE
PLEASE READ AND COMPLETE THIS FORM CAREFULLY:

IF YOU WOULD LIKE TO REQUEST THE LOCAL BUSINESS, SMALL AND LOCAL BUSINESS, OR
EMERGING AND LOCAL BUSINESS BID PREFERENCE, COMPLETE THIS FORM AND RETURN IT WITH YOUR
RFP/Q SUBMITTAL. IN ADDITION, IF APPLYING FOR A LOCAL BID PREFERENCE, SUBMIT THE FOLLOWING:
          Copy of a verifiable business license, issued by the County of Alameda or a City within the County; and
          Proof of six (6) months business residency, identifying the name of the vendor and the local address. Utility
            bills, deed of trusts or lease agreements, etc., are acceptable verification documents to prove residency.
Subject to the requirements of the SLEB program and the criteria of each procurement process, the maximum bid
evaluation preference points for being certified is 10% (5% local & 5% certified). Compliance with the SLEB
program is required for architectural, landscape architectural, engineering, environmental, land surveying, and
construction project management services projects, but no preference points are applied.

Check the appropriate boxes below (2 maximum) and provide the requested information.

                                          Request for 5% LOCAL Bid Preference
                                         (Complete 1-4, print name, title, sign and date below)
          1. Company Name

          2. Street Address

          3. Telephone Number

          4. Business License #


                                    Request for 5% SMALL Local Business Bid Preference
                                                         OR
                                   Request for 5% EMERGING Local Business Bid Preference
                                                (Complete certification information below)

          SLEB Certification #:                               SLEB Certification Expiration Date   /      /
          NAICS Codes
          Included in SLEB
          Certification

The Undersigned declares that the foregoing information is true and correct:

          Print/Type Name:

          Print/Type Title:

          Signature:

          Date:

Revision 5-11-10
                                                                     RFP No. 900692

                                                              EXHIBIT L
                                                         RFP VENDOR BID LIST

  Below is the Vendor Bid List for this project consisting of vendors who have responded to RFI No. 900692 and/or
  been issued a copy of this RFP. This Vendor Bid List is being provided for informational purposes to assist bidders in
  making contact with other businesses as needed to develop local small and emerging business subcontracting
  relationships to meet the requirements of the Small Local Emerging Business (SLEB) Program (described within the
  RFP). For additional information regarding the SLEB Program, please visit our website at
  http://www.acgov.org/auditor/sleb/ and/or contact the Auditor-Controller’s Office of Contract Compliance (OCC)
  located at 1221 Oak St., Rm. 249, Oakland, CA 94612 at Tel: (510) 891-5500, Fax: (510) 272-6502 or via E-mail at
  ACSLEBcompliance@acgov.org

  Vendors who attended the Networking/Bidders Conferences have been added to the Vendor Bid List. Please see the
  RFP sections entitled ‘Calendar of Events’ and ‘Networking/Bidders Conferences’ for additional information. The
  Networking/Bidders Conferences scheduled for all current projects are posted on the GSA Calendar of Events website
  at http://www.acgov.org/calendar_app/DisplayListServlet?site=Internet&ag=GSA&ty=PUR. This RFP Addendum is
  being issued to all vendors on the Vendor Bid List; the following revised vendor list includes contact information for
  each vendor attendee at the Networking/Bidders Conferences.

                                     RFP No. 900692 - Learning Management System
                                                                                                    Phone
Business Name             Street Address               City                ST   Contact Name        Number           Email
Cornerstone OnDemand      1601 Cloverfield Blvd.       Santa Monica        CA   Miranda Ashby       (410) 828-1330   mashby@cornerstoneondemand.com
D2L                       715 St. Paul Street          Baltimore           MD   Jay Murdoch         (519) 772-0325   jay.murdoch@desire2learn.com
EduBrite                  5515 Civic Terrace Ave.      Newark              CA   Ajay Upadhyaya      (510) 290-4867   aupadhyaya@edubrite.com
ePath Learning            300 State St. #400           New London          CT   Anthony Simmons     (609) 306-1934   tony@simmonsservice.com
FirstNet Learning         2401 15th St. #150           Denver              CO   Debi Garrity        (303) 302-1187   dgarrity@firstnetlearning.com
GeoMatrix                 240 Bay Street               Victoria            BC   Cameron Inouye      (250) 361-9300   cameron.inouye@trainingpartner.com
IBM                       1177 Beltline Rd.            Coppell             TX   Brandon Dobbs       (972) 906-5059   bradond@us.ibm.com
ICS Learning Group        8221 Ritchie Hwy #303        Pasadena            MD   Ernie Wagner        (410) 975-9440   ernie.wagner@icslearninggroup.com
Innovative Government     3111 Fite Circle #103        Sacramento          CA   Philip Williams     (916) 779-4888   pwilliams@innovativegovernment.net
Learn.com                 14001 NW 4th Street          Sunrise             FL   Tammy Broussard     (813) 571-7707   Tammy@Learn.com
Manan LLC                 2510 Professional Rd.        Richmond            VA   Viren Kapadia       (804) 320-1414   vrk@gyrus.com
Mentorware                4300 Steven Creek Blvd.      San Jose            CA   N. Subramanyan      (510) 249-9080   narayanan@mentorware.com
Meridian Knowledge        4465 Brookfield Corp. Dr.    Chantilly           VA   Roy Haythorn        (585) 214-2450   rhaythorn@meridianksi.com
NIIT USA                  1050 Crown Pointe Pkwy       Atlanta             GA   Sandeep Godkhindi   (770) 290-6098   sandeepg@niit.com
Operitel                  194 Sophia Street            Peterborough        ON   Stephen Han         (705) 745-6605   shan@operitel.com
Plateau Systems           4401 Wilson Blvd. #400       Arlington           VA   Daniel Curley       (781) 916-2345   dan.curley@plateau.com
Remote-Learner.net Inc.   1569 Jefferson Hwy #103      Fisherville         VA   David Williams      (877) 299-1293   david@remote-learner.net
Saba                      5945 W. Parker Rd. #1123     Plano               TX   Kevin Kirkwood      (972) 839-1912   kkirkwood@saba.com
Saba Software             23 Hawthorne Drive           Westfield           NJ   Travis Hudelson     (908) 233-6333   thudelson@saba.com
Smart ERP Solutions       6140 Stoneridge Mall Rd.     Pleasanton          CA   Raghu Yelluru       (925) 963-8490   raghu.y@smarterp.com
Solo Learning             3831 Golf Drive              Houston             TX   Tim Shell           (713) 402-1900   tshell@sololearning.com
SumTotal Systems          7965 North High Street       Columbus            OH   Gary Zuder          (614) 781-9235   gzuder@sumtotalsystems.com
SyberWorks, Inc.          411 Waverley Oaks            Waltham             MA   Bill Hutchins       (781) 891-1999   whutchins@syberworks.com
Training Network          106 Capitola Drive           Durham              NC   Rich Makowski       (800) 397-5215   rich@trainingnetwork.com
Trivantis                 311 Elm Street, Suite 200,   Cincinnati          OH   Ray Bradley         (513) 852-7917   ray.bradley@trivantis.com
Just Business Cards       PO Box 12262                 Oakland             CA   Beverley Sanders    (510) 638-3471   beverley@just-business-cards.com
ICV Digital Media, Inc.   3908 Valley Ave., Suite A    Pleasanton          CA   James Fasso         (925) 426-8230   james@icvdm.com
SumTotal Systems, Inc.    1808 North Shoreline Blvd.   Mountain View       CA   Mitcheal Risner     (970) 370-3440   mrisner@sumtotalsystems.com
                                                                         RFP No. 900692

                                                                  EXHIBIT L
                                                             RFP VENDOR BID LIST

                                      RFP No. 900692 - Learning Management System
                                                                                                       Phone
Business Name           Street Address                     City                ST   Contact Name       Number           Email
Cornerstone OnDemand    1601 Cloverfield Blvd.             Santa Monica        CA   Jonathan Beavers   310-752-01-96    jbeavers@cornerstoneondemand.com
Carahsoft Technology
Corp.                   12369 Sunrise Volley Dr. Ste. D2   Reston              VA   Craig P. Abod      (703) 871-8500   sales@carahsoft.com
emTRAiN                 777 Campus Common Rd. #200         Sacramento          CA   Dorinda McMillan   (916) 481-7474   dmcmillan@emtrain.com
Cornerstone OnDemand    33 Dublin Drive                    Lutherville         MD   Miranda Ashby      (443) 683-5266   mashby@cornerstoneonedemand.com
Plateau Systems         4401 Wilson Blvd. #400             Arlington           VA   Michael Ferragut   (703) 678-0132   michael.ferragut@plateau.com
Sum Total Systems       7965 North High Street             Columbus            Oh   Gary Zuder         (614) 781-9235   gzuder@sumtotalsystems.com
Oracle                  12940 Brookpark Road               Oakland             CA   Nancy McPoyle      (510) 461-2724   nancy.mcpoyle@oracle.com
DOTCOM                  34515 Hurst Avenue                 Fremont             CA   Uzma Almakky       (510) 557-1562   uzma.almakky@dotcom-solutions.com
Geo Learning            1400 Westow Drive, Ste. 301        W. Des Moine        IA   David Dobson       (360) 789-2534   Ddobson@geolearning.com
BI                      2303 Camino Ramon, Ste. 200        San Ramon           CA   Todd Eisenstadt    (925) 895-9897   todd.eisenstadt@biworldwide.com
CIBER, Inc              2 Berkshire                        Aliso Viejo         CA   Brett Miller       (714) 514-7598   brmiller@ciber.com
Fitting Back In         3117 Fitte Drive                   Sacramento          CA   Prentiss Fields    (918) 520-7937   pfields@fittingbackin.org
Custom Performance
Solutions               4333 Atlas Avenue                  Oakland             CA   Cindy McCann       (510) 530-3423   cindymccann@cpsolutions.com
CertPoint Systems       4 Expressway Plaza                 Roslyn Heights      NY   Stuart Okmin       (925) 984-2112   sokmin@cerpointsytems.com
                        8120 Woodmont Avenue, Ste.
The Educe Group, Inc.   440                                Bethesda            MD   Gregory Daniel     (301) 215-7370   gdaniel@educegroup.com

								
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