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Skillsmart Retail Apprenticeship Frameworks - People 1st

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					                          Apprenticeship Framework Template

Title of Apprenticeship Framework                     Frame        Version        Level   Implementation   Reason for
                                                       work                                    Date         version
                                                      Code

Retail                                                  112         Issue 5        2      1 October 2010    Addition of
                                                                      V8                                       new
                                                                                                           qualifications
Retail                                                  112         Issue 5        3      1 October 2010    Addition of
                                                                      V8                                       new
                                                                                                           qualifications



Summary of Changes                                  NQF qualifications replaced by QCF qualifications
if not a new framework
Qualifications removed                              Competence
                                                    L2 Retail Skills (OCR) 100/6223/3
                                                    L2 Retail Skills (EDI) 100/6199/X
                                                    L2 Retail Skills (City&Guilds) 100/6187/3
                                                    L2 Retail Skills (Edexcel) 500/1184/4
                                                    L2 Retail Skills (ASET) 500/1294/0
                                                    L3 Retail (OCR) 100/6224/5
                                                    L3 Retail (EDI) 100/6204/X
                                                    L3 Retail (City&Guilds) 100/6188/5
                                                    L3 Retail (Edexcel) 500/1186/8
                                                    L3 Retail (ASET) 500/1295/2

                                                    Knowledge
                                                    L2 Certificate in Retailing (City&Guilds)100/3522/9
                                                    L2 Certificate in Retail Operations (EDI) 100/2878/X
                                                    L3 Certificate in Retailing (City&Guilds)100/3524/2
                                                    L3 Certificate in Retail Operations (EDI) 100/2879/1
                                                    L2 BTEC Certificate in Retailing (Edexcel) 500/3124/7
                                                    L3 BTEC Certificate in Retailing (Edexcel) 500/3938/6
                                                    L2 BTEC Certificate in Retail Beauty Consultancy (Edexcel)
                                                    100/5064/4
                                                    L3 Certificate in Visual Merchandising for Retail (ABC Awards)
                                                    500/1441/9
Qualifications added                                Competence
                                                    L2 Certificate in Retail Skills (City&Guilds) 500/3156/9
                                                    L2 Diploma in Retail Skills (City&Guilds) 500/2998/8
                                                    L2 Certificate in Retail Skills (EDI) 500/3017/6
                                                    L2 Diploma in Retail Skills (EDI) 500/3010/3
                                                    L2 Certificate in Retail Skills (OCR) 500/2897/2
                                                    L2 Diploma in Retail Skills (OCR) 500/2919/8
                                                    L2 Certificate in Retail Skills (Edexcel) 500/7457/X
                                                    L2 Diploma in Retail Skills (Edexcel) 500/7562/7

RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                                    Page 1
                                                    L2 Certificate in Retail Skills (ABC Awards) 500/7554/8
                                                    L2 Diploma in Retail Skills (ABC Awards) 500/7555/X
                                                    L2 Certificate in Retail Skills (Skillsfirst Awards) 500/8093/3 –
                                                    added 10/2/10
                                                    L2 Diploma in Retail Skills (Skillsfirst Awards) 500/8167/6 –
                                                    added 10/2/10
                                                    L3 Diploma in Retail (Sales Professional) (City&Guilds)
                                                    500/2863/7
                                                    L3 Diploma in Retail (Management) (City&Guilds) 500/2910/1
                                                    L3 Diploma in Retail (Visual Merchandising) (City&Guilds)
                                                    500/2865/0
                                                    L3 Diploma in Retail (Sales Professional) (EDI) 500/2871/6
                                                    L3 Diploma in Retail (Management) (EDI) 500/2928/9
                                                    L3 Diploma in Retail (Visual Merchandising) (EDI) 500/2870/4
                                                    L3 Diploma in Retail (Sales Professional) (OCR) 500/2876/5
                                                    L3 Diploma in Retail (Management) (OCR) 500/2891/1
                                                    L3 Diploma in Retail (Visual Merchandising) (OCR) 500/2869/8
                                                    L3 Diploma in Retail (Sales Professional) (Edexcel) 500/7420/9
                                                    L3 Diploma in Retail (Management) (Edexcel) 500/7419/2
                                                    L3 Diploma in Retail (Visual Merchandising) (Edexcel)
                                                    500/7422/2
                                                    L3 Diploma in Retail (Sales Professional) (ABC Awards)
                                                    500/7539/1
                                                    L3 Diploma in Retail (Management) (ABC Awards) 500/7515/9
                                                    L3 Diploma in Retail (Visual Merchandising) (ABC Awards)
                                                    500/7548/2
                                                    L3 Diploma in Retail (Management) (Skillsfirst Awards)
                                                    500/8092/1 – added 10/02/10
                                                    L3 Diploma in Retail (Sales Professional) (Skillsfirst Awards)
                                                    500/8169/X – added 10/2/10
                                                    L3 Diploma in Retail (Visual Merchandising)(Skillsfirst Awards)
                                                    500/8212/7 – added 1/10/10

                                                    Knowledge
                                                    L2 Certificate in Retail Knowledge (City&Guilds) 500/7352/7
                                                    L2 Certificate in Retail Knowledge (EDI) 500/6882/9
                                                    L2 Certificate in Retail Knowledge (OCR) 500/6736/9
                                                    L2 Certificate in Retail Knowledge (Edexcel) 500/7363/1
                                                    L2 Certificate in Retail Knowledge (ABC Awards) 500/7497/0
                                                    L2 Certificate in Retail Knowledge (Skillsfirst Awards)
                                                    500/8174/3 – added 10/2/10
                                                    L2 Certificate in Retail Knowledge (Beauty)(Edexcel) 501/1874/2
                                                    – added 1/10/10
                                                    L2 Diploma in Retail Knowledge (Edexcel) 500/7362/X – added
                                                    1/10/10
                                                    L2 Certificate in Retail Knowledge (Construction and Electrical
                                                    Merchanting – Building) (City&Guilds) 500/7533/0 – added
                                                    1/10/10 (


                                                    L3 Certificate in Retail Knowledge (City&Guilds) 500/7350/3
                                                    L3 Certificate in Retail Knowledge (EDI) 500/6883/0
                                                    L3 Certificate in Retail Knowledge (OCR) 500/6737/0
                                                    L3 Certificate in Retail Knowledge (Edexcel) 500/7312/6
                                                    L3 Certificate in Retail Knowledge (ABC Awards) 500/7442/8
                                                    L3 Certificate in Retail Knowledge (Skillsfirst Awards)
                                                    500/8085/4 – added 10/2/10
                                                    L3 Diploma in Retail Knowledge (Edexcel) 500/7313/8 – added
                                                    1/10/10
                                                    L3 Diploma in Retail Knowledge (Garden Retail)(Lantra
                                                    Awards)500/6674/2 – added 1/10/10



RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                                  Page 2
Name of SSC or SSB:                                 Skillsmart Retail
Contact Name:                                       James Stockdale

Job role:                                           Head of Qualifications and Standards
Address:                                            4th Floor, 93 Newman Street, London W1T 3EZ
Telephone number:                                   020 7462 5082
Fax number:                                         020 7462 5061
Email address:                                      james.stockdale@skillsmartretail.com




RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                   Page 3
England                               Apprenticeship in Retail
Northern Ireland                      Level 2 Apprenticeship in Retail
Wales                                 Foundation Modern Apprenticeship in Retail
Level                                 2
Framework Code                        112
Issue                                 5
Version                               6
Implementation date                   1 September 2009

                                 Summary of the Mandatory Outcomes

                                           Component                              Level   Credit
                                                                                          Value
                              Competence Based Element

                            Certificate/Diploma in Retail Skills                  2       24/37


                                Knowledge based element

                              Certificate in Retail Knowledge                     2       14


                                      Transferable Skills

                             Key Skill Application of Number                      1       N/A
                                 Key Skill Communication                          1       N/A
                             or (Apprentices on pilots only)
                                  Functional Skill English                        1       5
                               Functional Skill Mathematics                       1       5

                         Additional Employer Requirements

                                                None

                       Employee Rights and Responsibilities
      ERR is delivered and evidenced as part of the Certificate in Retail
                                Knowledge




RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010               Page 1
England                              Advanced Apprenticeship in Retail
Northern Ireland                     Level 3 Apprenticeship in Retail
Wales                                Modern Apprenticeship in Retail
Level                                3
Framework Code                       112
Issue                                5
Version                              6
Implementation date                  1 September 2009

                              Summary of the Mandatory Outcomes

                                         Component                                Level

                            Competence Based Element

                       Diploma Retail (Sales Professional) or                     3       40
                          Diploma Retail (Management) or                          3       43
                       Diploma Retail (Visual Merchandising)                      3       53

                              Knowledge based element

                            Certificate in Retail Knowledge                       3       16


                                    Transferable Skills

                                Application of Number                             2       N/A
                                   Communication                                  2       N/A
                           or (Apprentices on pilots only)
                                Functional Skill English                          2       5
                             Functional Skill Mathematics                         2       5

                       Additional Employer Requirements

                                              None

                     Employee Rights and Responsibilities

    ERR is delivered and evidenced as part of the Certificate in Retail
                              Knowledge




RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                 Page 2
Section 1: Overview

1.1       Title of apprenticeship programme

Nation                       Level 2                            Level 3                    Level 4
England                      Apprenticeship in                  Advanced                   N/A
                             Retail                             Apprenticeship in Retail
Northern Ireland             Level 2                            Level 3 Apprenticeship     N/A
                             Apprenticeship in                  in Retail
                             Retail
Wales                        Foundation Modern                  Modern Apprenticeship      N/A
                             Apprenticeship in                  in Retail
                             Retail


1.2       The objectives of this apprenticeship programme are:


            To develop people in employment throughout the retail sector so that they are able to
            progress more quickly to more senior roles. Moving from a sales colleague to a senior or
            supervisory position results in an average increase in annual salary of £5k. The
            apprenticeship programme develops individuals through increasing confidence in their
            capabilities through gaining the knowledge, skills and understanding to carry out the job
            role. The Retail apprenticeship frameworks are relevant to 1.8 million employees in the
            retail sector.


            Key Retail Facts and Figures

            Retail is the UK’s largest private sector employer with some 3 million employees. It includes
            corner shops and railway station kiosks to market stalls and the major superstores, and makes
            a significant contribution to every local community, region and nation. The established definition
            of retail is “the junction between production and consumption”

            There are 297,850 retail businesses in the UK and the UK retail footprint covers the following
            range of businesses:
                 New goods in specialised stores (53%), e.g. clothing, footwear and electrical stores
                 Non-specialised stores (19%), e.g. major supermarkets
                 Food, beverages and tobacco sold in specialised stores (13%) e.g. greengrocers,
                    butchers, bakers, confectionery/tobacconist/newsagents
                 Pharmaceutical and medical goods, cosmetic and toilet articles (6%), e.g. chemists
                 Not in stores (6%), e.g. mail order, markets
                 Second-hand goods sold in stores (4%), e.g. charity shops

            Approximately £288bn is spent throughout the UK retail sector every year

            Retail’s gender profile is 60:40 women and men; over half of retail employees work part-time.
            This form of employment offers flexible working patterns which are ideal for students and
            women returners for example, who can combine work with other responsibilities. Retail employs
            a slightly higher proportion of people from ethnic minority backgrounds compared with the
            whole economy and almost a third of retail employees are under 25 years old.

            Overview of the current retail environment

            The current economic climate finds the retail sector battling to sustain their business under
            intense financial pressure. Redundancy on a large scale in the retail sector is very different from
            mass redundancies in sectors such as manufacturing. Firstly, even when a large company such

RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                           Page 3
            as Woolworth’s closes, the distributed nature of retail means that it affects individuals in
            communities across the UK. Secondly, on average retail accounts for 10% of the workforce
            whatever the economic circumstances and, even in this challenging trading environment, it is
            likely to remain the largest private sector employer for the foreseeable future. Finally, it is
            recognised that retail has high annual staff turnover (average 30% across the sector) and can,
            therefore, absorb significant numbers of people as part of its normal recruitment cycle.

            Although conditions are undoubtedly extremely challenging, the ongoing situation is a good
            opportunity for many retailers and also offers a chance to rebuild consumer confidence.
            Skillsmart Retail is urging retailers to continue to invest in skills over the coming months through
            a number of projects including the April 2009 launch of the National Skills Academy for Retail
            and the drive for growth in Apprenticeships across the sector. This will ensure that retailers
            have the skilled staff they need to take full advantage of the upturn when it comes.

            The retail sector, like many others, is facing a challenging period. However, the diversity and
            distributed nature of retail means that it has the potential to emerge from the recession in a
            stronger position following a period of retrenchment and consolidation. However, the length and
            depth of this recessionary period will be the key to determining the shape of the retail sector for
            the future.

            Defining the need for apprentices in Retail

            For Skillsmart Retail, apprenticeships/modern apprenticeships are a key tool in our workforce
            development strategy because they:

                assist in lowering skills shortages
                are accessible by all retailers, regardless of size, and
                promote the sector as a career.

            In 2002 apprenticeships/modern apprenticeships had fallen out of favour with the major retailers
            and only one major company was still involved in qualifications. Skillsmart Retail has worked
            closely with the LSC, QCA and awarding bodies to develop a model of delivery of the
            programme that would help to re-engage large retailers in the programme. This model is based
            around the use of a ‘business-as-usual approach’.

            This approach is predicated on the use of in-house training programmes (already developed by
            retailers) mapped against the competence and knowledge components and key skills and
            agreed with the awarding body (which avoids external organisations coming in to the
            organisation to deliver training, the standard of which will differ across the country). With this
            approach, large national retailers have a common programme across all stores, yet the
            apprentice is still actually achieving the full qualifications as laid down as mandatory within the
            framework. (Note: This approach is already being undertaken by some retailers. Some have
            decided to use providers for part of the delivery, such as key skills, whilst others chose to use
            the provider for assessment purposes. What is key is that the in-house training and
            qualifications are not seen as two separate components and that the process is fully integrated
            and owned by the retailer.)

            As a result of the changes made to streamline delivery, Tesco, B&Q, Superdrug, Booths, and
            Sainsbury’s are now running ‘business-as-usual’ apprenticeship programmes, and a number of
            other retailers are well on their way to introducing them. These engaged employers account for
            16% of total workforce, or around 490,000 employees. We work closely with retailers to explain
            the delivery model and to promote the benefits of the programme.




RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                            Page 4
1.3       Job roles

            Job titles at Level 2                                    Brief description of responsibilities:
            Sales Assistants (can be also be known                   Selling is at the core of every retail business.
            as Sales Associates, Sales Advisors,                     Sales people deal with customers day in day out,
            Sales Consultants, Retail Assistant,                     helping them with their needs and handling their
            Retail Advisor, General Assistant,                       sales.
            Partners and Sales Colleagues)
            Beauty Consultant                                        Product experts also sell but deal with specific
                                                                     products providing expert advice and guidance to
                                                                     customers
            Customer Service Assistant                               Handling customer enquiries and complaints at a
                                                                     specific desk in store
            Stockroom Assistant                                      Handling stock and deliveries. Receiving, storing,
                                                                     and picking stock for the sales floor.
            Visual Merchandiser                                      Visual merchandisers make the displays in-store
                                                                     and in store windows
            Fresh Food Counter Assistant (Bakery,                    These roles require the assistant to prepare
            Fish, Butchery, Fresh Produce)                           merchandise for customers by cutting and
                                                                     weighing or by maintaining the freshness and
                                                                     appearance of the merchandise on display.
            Job titles at Level 3
            Senior Sales Assistants – Sales                           Selling is the key role but they will also be involved
            Professional pathway                                      in coaching sales assistants and merchandising
                                                                      their sales area
            Craft Experts (e.g. Bakery) –                            They will be responsible for running the counter
            Management or Sales Professional                         including coaching assistants, merchandising,
            pathway                                                  preparing products and serving customers
            Style Advisors (Personal Shoppers, Retail                These staff work on a one-to-one basis with
            Consultant, Stylist) – Management or                     individual customers
            Sales Professional pathway
            Visual Merchandiser Supervisor –Visual                    Visual merchandisers interpret the design briefs
            Merchandising pathway                                     and make and/or set out the displays in-store and
                                                                      in store windows
            Supervisor or Team Leader –                              This involves the management of smaller teams of
            Management pathway                                       individuals in medium to large stores
            Department Manager (also known as                         This involves the management smaller areas of
            Floor Manager) – Management pathway                       the shopfloor or stockroom in medium to large
            Store Manager of a small outlet –                        This involves the management of a small team of
            Management pathway                                       individuals and the day-to-day operations of the
                                                                     store




RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                                        Page 5
Section 2: Qualifications

2.1       COMPETENCE-BASED ELEMENT:

               Title of Competence-             Level      Qualification           Awarding      NQF/    Accred        Accred
                based qualification                           No.                 Organisation   QCF    Start Date    End Date

            Certificate in Retail Skills        2         500/3156/9              City&Guilds    QCF    1/09/2007    31/12/2010

            Diploma in Retail Skills            2         500/2998/8              City&Guilds    QCF    1/06/2007    31/12/2010

            Certificate in Retail Skills        2         500/3017/6              EDI            QCF    1/09/2007    31/12/2010

            Diploma in Retail Skills            2         500/3010/3              EDI            QCF    1/06/2007    31/12/2010

            Certificate in Retail Skills        2         500/2897/2              OCR            QCF    1/06/2007    31/12/2010

            Diploma in Retail Skills            2         500/2919/8              OCR            QCF    1/06/2007    31/12/2010

            Certificate in Retail Skills        2         500/7457/X              Edexcel        QCF    1/09/2009    31/12/2010

            Diploma in Retail Skills            2         500/7562/7              Edexcel        QCF    1/09/2009    31/12/2010

            Certificate in Retail Skills        2         500/7554/8              ABC Awards     QCF    1/09/2009    31/12/2010

            Diploma in Retail Skills            2         500/7555/X              ABC Awards     QCF    1/09/2009    31/12/2010

            Certificate in Retail Skills        2         500/8093/3              Skillsfirst    QCF    1/01/2010    31/12/2010
                                                                                  Awards
            Diploma in Retail Skills            2         500/8167/6              Skillsfirst    QCF    1/02/2010    31/12/2010
                                                                                  Awards
            Diploma in Retail (Sales            3         500/2863/7              City&Guilds    QCF    1/09/2007    31/12/2010
            Professional)
            Diploma in Retail                   3         500/2910/1              City&Guilds    QCF    1/09/2007    31/12/2010
            (Management)
            Diploma in Retail (Visual           3         500/2865/0              City&Guilds    QCF    1/07/2007    31/12/2010
            Merchandising)
            Diploma in Retail (Sales            3         500/2871/6              EDI            QCF    1/09/2007    31/12/2010
            Professional)
            Diploma in Retail                   3         500/2928/9              EDI            QCF    1/06/2007    31/12/2010
            (Management)
            Diploma in Retail (Visual           3         500/2870/4              EDI            QCF    1/09/2007    31/12/2010
            Merchandising)
            Diploma in Retail (Sales            3         500/2876/5              OCR            QCF    1/09/2007    31/12/2010
            Professional)
            Diploma in Retail                   3         500/2891/1              OCR            QCF    1/09/2007    31/12/2010
            (Management)
            Diploma in Retail (Visual           3         500/2869/8              OCR            QCF    1/09/2007    31/12/2010
            Merchandising)
            Diploma in Retail (Sales            3         500/7420/9              Edexcel        QCF    1/09/2009    31/12/2010
            Professional)
            Diploma in Retail                   3         500/7419/2              Edexcel        QCF    1/09/2009    31/12/2010
            (Management)
            Diploma in Retail (Visual           3         500/7422/2              Edexcel        QCF    1/09/2009    31/12/2010
            Merchandising)
            Diploma in Retail (Sales            3         500/7539/1              ABC Awards     QCF    1/10/2009    31/12/2010
            Professional)


RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                                       Page 6
           Diploma in Retail                    3         500/7515/9              ABC Awards      QCF    1/10/2009    31/12/2010
           (Management)
           Diploma in Retail (Visual            3         500/7548/2              ABC Awards      QCF    1/10/2009    31/12/2010
           Merchandising)
           Diploma in Retail                    3         500/8092/1              Skillsfirst     QCF    1/01/2010    31/12/2010
          P(Management)                                                           Awards
           Diploma in Retail (Sales             3         500/8169/X              Skillsfirst     QCF    1/01/2010    31/12/2010
           Professional)                                                          Awards
           Diploma in Retail (Visual            3         500/8212/7              Skillsfirst     QCF    1/03/10      31/08/11
           Merchandising)                                                         Awards


2.2       KNOWLEDGE-BASED ELEMENT:

2.2.1     Knowledge based element as a separate qualification/units:


            Title of Knowledge-based            Level      Qualification           Awarding       NQF/    Accred        Accred
                    qualification                             No.                 Organisation    QCF    Start date    End Date

            Certificate in Retail               2         500/7352/7              City&Guilds     QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               3         500/7350/3              City&Guilds     QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               2         500/6882/9              EDI             QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               3         500/6882/0              EDI             QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               2         500/6736/9              OCR             QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               3         500/6737/0              OCR             QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               2         500/7363/1              Edexcel         QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               3         500/7312/6              Edexcel         QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               2         500/7497/0              ABC Awards      QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               3         500/7442/8              ABC Awards      QCF    1/09/2009    31/12/2010
            Knowledge
            Certificate in Retail               2         500/8174/3              Skillsfirst     QCF    1/01/2010    31/12/2010
            Knowledge                                                             Awards
            Certificate in Retail               3         500/8085/4              Skillsfirst     QCF    1/01/2010    31/12/2010
            Knowledge                                                             Awards
            Certificate in Retail               2         501/1874/2              Edexcel         QCF    1/10/10      31/12/2012
            Knowledge (Beauty)
            Diploma in Retail                   2         500/7362/X              Edexcel         QCF    1/9/09       31/12/12
            Knowledge
            Certificate in Retail               2         500/7533/0              City & Guilds   QCF    1/09/09      31/12/10
            Knowledge (Construction
            and Electrical
            Merchanting – Building)
            Diploma in Retail                   3         500/7313/8              Edexcel         QCF    1/9/09       31/12/09
            Knowledge
            Diploma in Retail                   3         500/6674/2              Lantra          QCF    1/8/09       31/12/12
            Knowledge (Garden                                                     Awards
            Retail)



RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                                        Page 7
2.2.2     Knowledge based element delivered as part of the competence based element.


           Method for separate                      Not applicable
           identification and
           assessment of the
           knowledge based element
           Method for independent                   Not applicable
           assessment



2.3       TRANSFERABLE SKILLS

           Level 2 Apprenticeship
           Title of Transferable                    Minimum           Key Skills    Key or      Functional
           Skills Qualifications                     Level             England     Essential      Skills
                                                                                     Skills      England
                                                                                   Wales & NI

           Application of Number                         1                          
           (mandatory)
           Communication                                 1                          
           (mandatory)
           ICT                                           1
           Working with others                           1
           Improving own learning                        1
           and performance
           Maths                                         1                                          
           English                                       1                                          


           Level 3 Apprenticeship
           Title of Transferable                    Minimum           Key Skills    Key or      Functional
           Skills Qualifications                     Level             England     Essential      Skills
                                                                                     Skills      England
                                                                                   Wales & NI

           Application of Number                         2                          
           (mandatory)
           Communication                                 2                          
           (mandatory)
           ICT                                           2
           Working with others                           2
           Improving own learning                        2
           and performance
           English                                       2                                          
           Maths                                         2                                          



Section 3: Apprenticeship requirements

3.1         Employee Rights and Responsibilities

RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                              Page 8
            Employment rights and responsibilities is delivered and assessed as part of the knowledge-
            based qualifications at both levels.

            At level 2 it covers:
                  contracts of employment in retail
                  organisations that are able to help individuals in the cases of violation of employee
                     rights
                  equality and diversity within the workplace

            At level 3 it covers:
                  general principles of employment law

            The learning outcomes focusing on ERR and the health & safety requirements for the retail
            sector are covered by mandatory units within the Retail Knowledge qualification at all levels.

3.2         Additional Employer Requirements

            There are no additional employer requirements


3.3         Key characteristics of an apprentice

            As a guide, the industry feels that those wishing to train as an apprentice require the following
            skills and attributes:

                     Self motivation to succeed within the industry
                     Self discipline and enthusiasm
                     Shows initiative
                     Capacity to develop organisational skills
                     Demonstrates potential to complete the qualifications
                     Willingness to learn and apply that learning in the workplace
                     Willingness to work with due regard to health and safety
                     Willingness to adapt to different work roles
                     Capacity to cope in busy conditions
                     Willingness to communicate with a range of people
                     Being numerate and literate


3.4         Minimum entry requirements and progression routes

            Minimum Entry Requirements

            This framework does not impose any restrictions in this area and there are no minimum
            academic criteria for entry except where employers set their own entry requirements.

            As part of the last consultation process we asked if there should be formal entry requirements
            and whilst 20% strongly agreed or agreed, 66% strongly disagreed or disagreed. Disagreement
            was based on the fact that retailers employ individuals from all academic abilities and to set
            entry criteria could create barriers.

            However, as individuals of all academic ability will apply to undertake the frameworks, it is
            essential that there is a rigorous initial assessment process. Whilst Skillsmart Retail does not
            prescribe the use of any particular assessment and diagnostic tools, those used must be fit for
            purpose with regard to measuring literacy and numeracy skills. Furthermore, we recommend
            assessing an applicant’s suitability for working within the sector with regard to personal
            attitudes, attributes and behaviours.



RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                           Page 9
            There is no requirement for achievement of the Retail Apprenticeship/Foundation Modern
            Apprenticeship in order to enter directly onto the Retail Apprenticeship/Modern Apprenticeship.

            Minimum Duration of Training

            There is no time serving requirement for the Retail Apprenticeship/Foundation Modern
            Apprenticeship and Retail Advanced Apprenticeship/Modern Apprenticeship. However, data
            provided by the funding agencies indicates that on average it takes 14 months to successfully
            complete the level 2 programme and 22 months the level 3 programme. Individual
            circumstances (such as significant prior learning or the requirement to deliver some basic skills
            training first) will result in a shorter or longer period of learning. The timescale will also be
            influenced by the opportunities available within the workplace and the level of support received
            from their employers and learning providers.

            The Individual Apprenticeship Plan will specify a duration, which allows the apprentice a
            reasonable prospect of successful completion of the programme.

            Progression routes

            Into the level 2 apprenticeship
           On completion of full time education at the end of year 11
           On completion of a level 2 Diploma in Retail Business or other related Diploma
           From a Young Apprenticeship in Retail
           At any time – either entering with no experience of the industry or with some experience

            After the level 2 apprenticeship
           A period of consolidation in the same role and the development of retail additional skills either at
            a higher level (say ‘key holder’ in a small store) or at the same level
           Sideways development into a different role, e.g., warehousing, cash office administration with or
            without the acquisition of formal qualifications
           Entry onto the level 3 apprenticeship programmes
           Entry onto the level 3 Diploma in Retail Business

            Into the level 3 apprenticeship
            The general view of retailers is that a period of consolidation is required before progressing to
            higher levels of responsibility, even within a development programme such as the level 3
            apprenticeship. If someone does not want to progress to a higher level at this stage they could
            still undertake further training to develop a broader range of general and technical skills,
            perhaps leading to other qualifications such as Team Leader at Level 2 or specialist sales roles
            such as the craft qualifications at Level 2 or 3.

            After the level 3 apprenticeship
            Some may wish to continue their development with other individual qualifications including the
            Diploma in Retail for the Sales Professional, Visual Merchandising or Management pathways
            within the level 3 apprenticeships. Prior achievement of the level 2 apprenticeships is not a pre-
            requisite for entry to the level 3 apprenticeship programmes.

            Within the sector, there are further opportunities for employment in more specialist areas such
            as learning & development, warehousing or information technology.

            For those who wish to continue their development of skills and qualifications beyond level 3,
            opportunities exist to progress to:

                     Higher level retail qualifications in Buying & Merchandising, Visual Merchandising or
                      generic qualifications in Management
                     Foundation degrees in Retailing (other retail titles available)
                     BA Honours Degrees in Retail
                     In-house development programmes



RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                           Page 10
            Progression will, however, be dependent on the qualifications and experience an individual
            possesses as achievement alone of the level 3 apprenticeship does not guarantee entry to
            these opportunities. Institutions have developed ‘access’ courses that will enable people to
            progress. Skillsmart Retail will be working with UCAS to determine the UCAS points that can
            be awarded to apprentices achieving the framework.

            Skillsmart Retail has developed national occupational standards for the sector at levels 4, 5 and
            6. Whilst we are not developing qualifications on these higher level NOS, retailers will be able
            to use the NOS to develop the skills and knowledge of their staff via in-house development
            programmes.

            In 2004 Skillsmart Retail launched its Framework for Foundation Degrees in Retail
            Management and Leadership. A new technology-assisted version called the Foundation
            degree in Retailing is starting to gain steady take-up by employers and a number of
            colleges/universities are now able to offer this course including London College of
            Communication (UoAL), Manchester Metropolitan University, Preston, Park Lane Leeds and all
            six colleges in Northern Ireland.

            BA/BSc Degrees are run by a number of universities covering retail subjects such as
            management, marketing, fashion and merchandising.

3.5         Apprenticeship agreements

            There is no current official requirement for an agreement however this has been consulted on
            during the SASE/SASW consultation. If and when this is agreed, Skillsmart Retail will
            implement this requirement.

            We would expect all apprentices to have an individual learning plan based on their background
            knowledge and experience. Retail Apprentices and Foundation Modern Apprentices should
            have employed status, but it is recognised that this is not always possible. Where appropriate
            apprentices may be based with an employer, but not directly employed and paid the
            Educational Maintenance Allowance (if eligible). Apprentices may if appropriate be based with
            a provider and placed with an employer who will provide work based learning opportunities. In
            either case, apprentices should move to employed status at the earliest opportunity.

            All Retail Advanced Apprentices/Level 2 and Level 3 Apprentices/Modern Apprentices
            must have employed status from the start of their apprenticeship.

3.6         A reasonable absolute minimum for off-workstation learning time

            This framework does not impose any restrictions in this area and there are no minimum
            requirements for off-station learning time.

            Within the retail sector work-based learning is extensively used and can be the only format of
            learning in retail stores where learners are coached on a one-to-one basis by a senior sales
            colleague, product specialist or in-house trainer.

            Some time off work station maybe required if there is a need for remedial literacy and numeracy
            training.




RetailApprenticeshipFramework/Eng&Wales Issue 5 V8/James Stockdale/October 2010                        Page 11

				
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