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18-1-2013 Friday
2 18-1-2013 Friday
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ar;zl;onf/ vkyief;uduivyEiorsm; aumiftxnfazmfolrsm;ukd Munfhrnf onf rdromvQirrvyief;\ t&Sio
d f d d k f f f kd k f
omvQixvyief;\ t&Siocif [kom f
]tv,fol-pum;0J}ygu vkyfief;t
qkdwm b,folawGvJ[laom ar;cGef; qkdvQif tpkta0;BuD;ESpfckukdjrif&rnf k S f l
cif[rw,xm;wwfonf/ rdryiaom d dk f xifaeonf/ trnfonfvnf; vkyf
wGuf tcuftcJrsm;pGm&SdEkdifonf/
twGufawmh vkyfief;&Sifrsm;[k ajzMu f
jzpfonf/ vkyief;taejzifh vkyui&rI f kd f vkyfief;yifjzpfapumrl rdrdvkyfief;ukd ief;&Sif[k trnfwGifonf/
k l
txufygxdoo;Hk OD;onf vkyief; f
ygonf/ uRefawmfwdkY aps;uGufESihft k f
tydi;f ESifh &Sioef&rI tyki;f [k ESpyi;f cGJ d f dk ukdifvIyfEkdifaomtcsufrsm;udk owdr vk y f i ef ; &S i f r [k w f o nf h w d k i f
f f
cGibufrS vkyief;ukuivyEiorsm; d kd f I f kd f l
h
awmfa0;cJonf/ tenf;qk;H &mpkEp0uf S f jcm;jrif E d k i f o nf / vk y f i ef ; taejzif h xm;wwfygu vkyfief;ysufpD;&m\/ k f
atmifvyief;udk ukivyEiorsm;wGif d f I f dk f l
jzpfonf/ vkyfief;twGuf vIyfukdifEkdif
avmuftxda0;cJMh uonf/ aps;uGuo f vkyfukdifaqmif&Guf&rnfh vlrsm;wGif f
aps;uGup;D yGm;a&;pepfwif vkyief;rsm; G f tvk y f o rm;0ef x rf ; vnf ; ygonf /
rnfh jyifytusK;d oufa&mufrvnf;&SEif I d kd
abmw&m;ukd 1962 ckESpfuwnf;u vk y f i ef ; &S i f r sm;? ref a e*smrsm;ES i h f \ Stakeholders rsm;ukd vGefpGmowd f d kd f kd f l
vkyief;ukyiqioonf tvky&ijf zpf f S
d l
ygonf/ xkorsm;wGif yxrOD;qk;H aom
csdK;cHcJh&onf/ xkdtusKd;ukd jyefqufzdkY tvk y f o rm;rsm;ponf h v l r sm;onf xm;&rnfjzpfonf/ jrefrmEdii\ pD;yGm; k f H f
Ny;D ? vkyief;ukd vnfywfarmif;ESiorsm; f l
olrsm;onf 0,f,lpm;okH;olrsm;(Cust-
BudK;pm;qJ&Sdao;onf/ xdkaps;uGuft f d dk f I f dk f l
vkyief;ukuivyEiorsm;jzpfonf/ xkYd a&;onf owdxm;oifhaom Stake- um; 0efxrf;jzpfonf/ um;ukuivyf d dk f I
omers) jzpfonf/ xkwfvkyfrIoabm
usdK;ukd jyefqufzdkY BudK;pm;olrsm;onf f
twl vkyief;vnfywf&eftwGuf tcGihf holders rsm;ukd owdrxm;bJvkyfukdif d f l S H
Ekiorm um;tkemr[kwf um;'½dibm k f
w&m;wGifxkwfvkyfrIrsm;ukd rnfolpm;
wpfcsdefu aps;uGufusdK;atmifcsdK;cJh h k f
tcgay;rnfvyief;ukivyorsm;vnf; d f I f l aqmif&GufvmcJhonfrSm &mpkESpf0ufr jzpfonf/ vkyfief;ukd vnfywfolrsm;
okH;rnfenf;[laom tcsufukd xkwf
aom rsKd ;qufrsm;u jyefqufzBYdk uKd ;pm; &SdMuygonf/ xkdvlrsm;wGif 0,f,lpm; u&S d N yD [ k q d k E d k i f o nf / vuf & S d w nf f d
wGitcsejf ynfh tvkyvyuiorsm;yg f k f kd f l
vkyfolwdkif; rpOf;pm;bJraeEkdifMuyg/
aejcif;udku aps;uGuftoufjyefoGif; f
ok;H olrsm;? vkyief;wnfaxmifxwvyf k f k aqmufaeaom pD;yGm;a&;aps;uGuft d d
0ifovvd?k tcsef yki;f tvkyvyuiol f k f kd f
f k f
xkwvya&mif;csNy;D rS 0,f,or&SvQi?f l l d
&ef Mumaejcif;jzpfonf/ &mvlaerItzGJUtpnf;rsm;ESihf tpkd;& wGufawmh vkyfief;wdkif;onf Stake- rsm;vnf;yg0ifonf/ aeYpm;vnf;yg0if
vkyfief;tcuftcJ&SdvmEkdifonf/ vkyf
f d
aps;uGuonf cE¨muk,Bf u;D ESiwl fh onfvnf; vkyfief;touf&SifapzdkY holders ukd owdrxm;vdkYr&aom t ovk d ? vpm;rsm;vnf ; &S d E k d i f o nf /
ief;rsm;NydKifqkdifrIrsm;vmonfESihftrQ?
ygonf/ ajcuvnf;ajctvkyfukdvkyf? tcGifhtcgay;onfh ukdifvIyfolrsm;t ajctaejzpfvmygonf/ 0ef x rf ; cef Y x m;a&;onf tvG e f t
pm;okH;olvnf;a&G;cs,fEdkifaom tcGihf
vufuvnf;vuftvkyuvy?f acgif; f dk k d f
jzpfawGUEkionf/ rsm;aomtm;jzifh vkyf vkyfief;&Siftaejzifh t"duOD;pm; a&;ygaompOf;pm;&rnfhtcsuf jzpf
d
ta&;rsm;pGm&Svmonf/ xktcg pm;ok;H d
uvnf; acgif;tvkyfukdvkyfrS xkdcE¨m dk f l
ief;ESifh oufqiorsm; business stake- ay;onfrSm tjrwf&&Sda&;twGuf t onf / vk y f i ef ; twG u f c ef Y x m;rnf h
oltwGuf oufomay;apEkirnfh vkyf d f
ukd,fBuD;onf vIyf&Sm;oGm;vmEkdifrnf holders rsm;onfrnforsm;jzpfonf[k l &if;tESD;rnfrQpdkufxkwf&rnfvnf; 0efxrf;onf rnfonht&nftcsi;f &Sol f d
ief;csif;,SOfNydKifrItpm;? tNydKiftqdkif
omjzpfonf/ aps;uGufudk toufjyef f
ar;vQif vkyief;&SiEivyief;t&if;t f S hf k f aumif;? tjrwfydkrdk&&Sda&;twGufvkyf rsm;? rnfrQcefYxm;&rnf/ vkyfcvpm
rsm;udk twåvGefuJpGmNzdKvkdufjcif;jrifh
f f
oGi;f olrsm;wGif vkyief;&SiwpfO;D wnf; k f S f
ES;D ydi&irsm;avmufomjrifaeaom pD; ief;ukdrnfodkY csJUxGif&rnfukdvnf; rnfrQowfrSwfrnfponfwdkYonf t
vnf; pm;ok;H oltwuyfxrS yduqukd d f J k f H
G Yk d f
u toufoi;f vdr&Ekiaomoabm&Sd yGm;a&;tajctaewGif xdkvkyfief;rsdK; f
aumif;vkyief;twGuf pGepm;vkyuif Yf f dk a&;ygonf/ taMumif;rSm xkdtcsuf
twif ; EI d u f o l r sm;vnf ; &S d v monf /
onf/ xkdYtwl tpkd;&csnf;oufouf onf tajcrckdif? ,dkifaoma'gufwkdif &rnfholtaejzifh vnf;aumif;pOf; rsm;ESihf tnDawmhvQif qdkvdkonfrSm
od k Y a omf v nf ; pm;ok H ; ol t aejzih f
h f kd
jzifvnf; aps;uGuuazmfaqmifvYkd r& rsm;tjzpf tm;enf;pGmwnfaqmuf pm;Muonf/ vkyief;&Sionfvyief;ESihf
f f k f 0efxrf;cefYxm;rIvdkonfjzpfap? ydkoGm;
aom tykdif;rsm;vnf;&Sdonf/ xm;aomaMumifh vkyfief;ysufwwf ywfoufvmvQif ol&&Sdrnfh tcGifh onfjzpfap? rdrdvkyfief;vnfywfrIt pm (21) odkY á
Executive
18-1-2013 Friday 21
0efxrf;xGufEIef;(Labour turn- Oyrm - ABC ukrÜPD[m 'Dwpf h
aMumifrYkd Labour Stability Index udk vdk vGefrsm;jym;MuNyD; vkyfoufESpfESpf? oHk; oGm;olawGvnf; tvkyfrSxGufcGmoGm;
over) [m ukrÜPDtzGJUtpnf;awG&JU ES p f t wG i f ; 0ef x rf ; 3400 f
csiw,fq&if kd f f S G f I
ESpponfjzifh tvkyrxuEe;f wjznf; MuwmaMumifjh zpfygw,f/ 'gudk Census
pGrf;aqmif&nf pDrHcefYcGJrI(Performace eJYvnfywfvkyf udkifcJhNyD; 0efxrf; 50 100 _ 100 = 3 % jznf;enf;yg;vmNyD; wnfNidrfoGm;avh&Sd of Leavers vdkYac:qdkNyD; atmufazmfjy
Management) twGuf rsm;pGmta&;yg tvkyfrSxGufcGm r,fqdk&if 3400 ygw,f/ yg bar chart yHkrSmavhvmEdkifygw,f/
ovdk oufqi&mpD;yGm;a&;vkyief;rsm;
dk f f 50 _ 100 = 1.5 % vdkYwGufcsufEdkifrSmjzpfygw,f/ wpfcg vkyfouf 5 ESpfausmfvmNyD
H S f k f
ykrevnfywfvyaqmifEia&;twGuf dk f 3400 0efxrf;awG&UJ oabmobm0t& qd&ifvnf; tvkyxuEe;f jyefvnfjrifh
k f G f I
h G
vnf;rjzpftae xnfoi;f pOf;pm;&r,fh d
Staff turnover index 1.5 % &Sw,f rsm;aomtm;jzif h vk y f o uf w pf E S p f rm;vmjyefygw,f/ 'guawmh rdrd&JUt
tcsufwpfcsufjzpfygw,f/ vdqEiygw,f/
Yk kd kd f atmufumvrSm tvkyfrSxGufEIef;t oufarG;0rf;ausmif;qkdif&mzGHUNzdK;wdk;
0efxrf;xGufEIef;(Labour turn- wufa&;? Personal Development (wpf
wpfESpfvkyfouf&Sdonfh 0efxrf;ta&twGuf udk,f&nfzGHUNzdK;wdk;wufa&;) twGuf
over) qdkwmuawmh..oufqdkif&m _ 100 = % Turnover
ukrPtzGUJ tpnf;wpfcr..0efxrf;rsm;
Ü D k S wpfESpfxufydkonfh vkyfouf&Sdonfh0efxrf;ta&twGuf d k f
xGuMf uwm&Sovdk yifpifvyoufjynfh
xGufEIef;ukd avhvmwmjzpfygw,f/ 'D
ae&mrS m txl ; owd c suf M u&rS m u
fI
0efxrf;xGuEe;f ukd
Labour turnover rate 0efxrf; xGuEe; f I f
k
enf;wdi;f aumif;w,f/ rsm;&ifraumif;
bl;ponfjzifh w&m;aorSwfawmh rSwf
,lvdkY r&bl;/ Oyrm-wcsdKU&moDt
vku(Seco- und) vky&wJh vkyief;awG
d f f f
qdk&if..olY&moDcsdefrSm 0efxrf;awGt
ajrmuftjrm;udk ac:,l&NyD; &moDcsdef
k
wdi;f wmp&menf;vrf;rsm;
Ny;D oGm;&ifawmh 'D0efxrf;awGu tvkyf
uaejyef x G u f M uwmjzpf w maMumih f
Labour turnover Rate jrif h a eayrJ h
Yk
raumif;bl;vdajymvdr&wJoabmjzpfYk h
ygw,f/
a,bk,stm;jzifh tvkyfwpfckrS
f G
0efxrf;rsm;xGucm&jcif;eJY ywfoufvYdk
wGef;jcif;(Push)eJY qGjJ cif;(Pull) Factors vif;odkufñGeY f (jrefrmhajr)
qdkNyD; ESpfrsdK;&Sdygw,f/ 'DZ,m;av;rSm
avhvmEkdifygw,f/
wGef;jcif; (Push) qGJjcif; (Pull)
tvkyftay: pdwfauseyf
ae&majymif;a&TUvdkjcif;
ESpfoufrIr&Sdjcif;
tzGJUtpnf;tay: pdwfaus
oufjynfhyifpif,ljcif;
eyfESpfoufrIr&Sdjcif;
vkyfazmfudkifzuftcsif;csif; rdrd\toufarG;0rf;ausmif;qdkif&m
tqifrajyjcif; zGHUNzdK;wdk;wufrI&,lvkdjcif;
vkyfief;qdkif&m wm0ef0wå&m;
tdrfaxmif^om;orD;qdkif&m
rsm;udk xrf;aqmif&ef t&nf
wm0efrsm;
tcsif;rjynfhrDjcif;
a,bk,stm;jzifh 0efxrf;rsm; t (b) Labour Stability index
vkyfrSxGufcGm&jcif;taMumif;t&if;? ckeu ABC ukrÜPDOyrmeJYyJquf
pdwfcHpm;rI? oabmobm0rsm;eJY ywf ajym&r,fqdk&if ABC ukrÜPD[m NyD;cJh
oufvkdY od&SdEkdifzdkYtwGuf wJhESpfu0efxrf;opf 150 udkcefYtyfcJh pm (8) a'guf w marmif a rmif p d k ; d
um; xkvufeufrsm;onf wdi;f jynfBu;D k k k
rsm;jzpfonf/ xdtodi;f t0ef;rSz,fcm G
- tvkyfrS xGufcGmcgeD;vlawGUar;jref; ygw,f/ e*duwnf;u wpfEptxuf (abm*aA') rStquf
k S f yGm;wk;d wufa&;? zGUH NzKd ;a&;twGuom OD;f d
oGm;vQif tjcm;toki;f t0ef;okYd a&muf
vkyfouf&SdwJh0efxrf;u 3400 &Sdw,f Nyd K if q k d i f E k d i f a om vk y f i ef ; &S d o l u d k wnfvkyfaqmifae&rnfomjzpfonf/ oGm;Muonfcsn;f omjzpfonf/ ]oluRef Y
jcif;(Exit Interview)eJY rcHNyD} [laom pum;aemufuG,fwGif
vdkYqdkxm;ygw,f/ 'gayrJh ckeu Oyrm tNrvrf;zGiay;avh&onf/ wpfO;D csKyf
J fh dS rufc½dktqifhpD;yGm;a&;ay:vpDrsm;udk
- ykHrSef0efxrf;rsm;&JU oabmxm;ppf ]ighuRefvmcH} onfh oabmjzpfonf/
twkdif; 0efxrf; 150 teuf 50 [m taejzif h Bud K ;pm; rw&m;&S m aom udk,fa&;ukd,fwmuGufusm;rdk;oabm
wrf;(Regular Staff attitude survey) ]b,folYuReftjzpfESifhrcH} onfum;t
tvkyfrSxGufoGm;w,fvdkYqdkxm;wJht vkyfief;rsm;onf pm;okH;olrsm;aMumifh k f k h
rduc½dtqifp;D yGm;a&;ay:vpDjzifh usifh
rsm;aqmif&GufEdkifygw,f/ d
aumif;qk;H toki;f t0ef;jzpfonf/ rnf
wGuf vuf&SdtaeeJY ABC ukrÜPDrSm ysup;D oGm;onf/ f okH;vkyfaqmifrnfqdkygu jynfh0rf;jzpf
Labour turnover rate eJY ywfouf onfhtodkif;t0ef;wGif oifvkyfief;
vkyoufwpfEpatmuf0efxrf; 100 &Sd
f S f vkyfief;ukd vIyfudkifolrsm;xJwGif f
aom pD;yGm;a&;vkyief;rsm; ysup;D wwf f
vkdY wkdif;wmokH;oyfEkdifwJh enf;vrf; onf/ tpd;k &taejzifh wki;f jynfaumif;
d xlaxmifrnfenf;/ oifxlaxmifxm;
(techniques)awG rsm;pGm&SdwJhteuf NyD; vkyfoufwpfESpftxuf0efxrf; todrsm;qk;H aomtzGUJ tpnf;um; tpk;d
pm;aprnfh rufc½dp;D yGm;a&;ay:vpDrsm;
k onfh vkyfief;ukdvnf;Munfhyg/ oifh
atmufygenf;vrf;rsm;rSm xif&Sm;yg 3400 &S d w ,f v d k Y q d k E d k i f y gw,f / 'g &yifjzpfawmhonf/ tpkd;&\ tcef;
u@onf vkyfief;vnfywfrIacsmarGU udk csrSwfay;avh&Sdygonf/ aumif; vkyfief;xlaxmifonfh tokdif;t0ef;
w,f/ aomtpd;k &pD;yGm;a&;ay:vpD&jdS im;vnf; vnf;Munfhyg/
f
apovd?k vkyief;vnfywfruvnf; &yf I dk
(a) Staff turnover index
k d f
qdi;f oGm;Ekionf/ tpk;d &taejzifh wki;f d pD;yGm;a&;vkyfief;rsm; ysufpD;&jcif;t f
vkyief;tm;vk;H onf taMumif;t
owfrSwfxm;aom umvtydkif; tjcm;wpfcktwGif; jynftwGufvkdtyfaomvkyfief;rsm;udk aMumif;t&if;wGif raumif;aomvl k f I f H
rsKd ;rsKd ;aMumifh udivyc&wwfonf/ xkd
xGufcGmonfh 0efxrf;ta&twGuf (Oyrm-wpfESpftwGif;)
axmuf y H h a Mu;ay;jcif ; tm;jzif h xl rsm;u xk d p D ; yG m ;a&;ay:vpD u k d t d f I f kd f f
ukivyEirnfh yk*Kd¾ vrsm;? tzGUJ tpnf;
_ 100 = % Turnover aumiftxnfazmfaeMujcif;aMumihjf zpf k
rsm;? todi;f t0ef;rsm;udk avhvmwwf
wpfESpftwGif; vkyfudkifaeonfh0efxrf;ta&twGuf axmifcGifhay;ovkd? rvkdtyfaomvkyf
ief;rsKd ;rsm;twGuvnf; &yfqi;f &efay:
f kd onf/ kd h k f
rnfqvQif oifvyief;onf aps;uGuf
vpDjzihf ydwfyifEkdifonf/ xkdokYdaom f d kd f I f dk f
vkyief;ukuivyEiaom tzGUJ t wGif &SifoefvIyf&Sm;EkdifcGifh&Sdrnfjzpfyg
ydwyifxm;Ekir?I ajrawmifajrmufay;
f d f § k d
pnf;wpfcvnf;&Sygonf/ ,if;onf t onf/ or®musrf;pmt& ñTef;&rnfqdk
EkdifrI vufeuftaejzifh ykdifqdkifxm; k
odi;f t0ef;jzpfonf/ vkyief;wdi;f onf
f k vQif pD;yGm;a&;e,fy,fwif vkyief;rsm;G f
aom tpd;k &ay:vpDrsm;twGuf ta&; G f d
d
toki;f t0ef;xJwiom&Sonf/ todi;f k d d ®
onf a>rvkyg;eyfvrmNy;D ? csKd ;iSuv½;kd f kd
Bu;D aomowdxm;&rnhtcsursm;onf f f t0ef;ESihf uif;uGmvdkYr&aomvkyfief; om;Ekdifav vkyfief;us½IH;rIvnf; enf;
avjzpfygrnf/
22 18-1-2013 Friday
jznfhpGufcJhMuaMumif;awGU &Sd&ygonf/
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vkyfief;[k &nfñTef;aMumif;awGU&Sd&yg
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jrif;odaE¨m (RASU) rsm;onf vkyfief;opftwGuf &v'f
S
aumif;&&ef &nfre;f jcif;? Bu;D Muyfxe;f d
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odr;f uefowfjcif;? pGevwq;Hk ½I;H Ekijf cif;Yf T f d
TREPRENEURSHIP)[laom a0g[m jcif;(0g) vmbfrjrifjcif;wdaMumifh vkyf Yk G d f
jyKjyifajymif;vJom;Eki&eftvkigS pGepm; Yd Yf aomvkyfief;wpfckonf vkdtyfonfh tvm;tvm..ponfwukd xnfoi;f Ykd h G
&udk xl;jcm;qef;jym;pGm aqmif&GufMu ief;opf? u@opfazmfaqmif&efwGefY zefw;D vkyuijf cif;rsm;ukd ykíOD;pm;ay;?
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18-1-2013 Friday 23
(On-
the-job training)
(subjective)
HR (objective)
(performance appraisal) employee (init- Bob Cardy
d
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HR
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(performance)
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rating, employee evaluation, iative) (work
performance review, performance quality)
evaluation result appraisal
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Harold S. Geneen,
CEO of ITT (1910-1997)
(performance management)
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24 18-1-2013 Friday
¾ d
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ol&xdkuf
DC defined-con-
tribution
Pension(n) money paid regularly
to somebody who is above a certain DC
age, disabled, widowed.....
The Economist
-
18-1-2013 Friday 25
Initiative OD;aiGodef;(ukrÜPDvrf;ñTef)
Initiative
Self-Confide-
Elbert Hubbard
"To Lead you must know"
]] }} "Be an example to your men"
nce
"Initiation is the Pass-Key that Moral Ascen- "The man who always takes and
opens the door to opportunity" Talk dary never gives is not a leader. He is a
Think Eat parasite"
Sleep Prac- Self-Sacrifice
tice
Initiative Paternalism
Fairness
Initiative
Procrastinati- Decisive
on Dignity
Courage
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rsm;
26 18-1-2013 Friday
acwfNydKifEdkifiHwum qufqHa&;ynm
(95)
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Soft Power
ASEAN
(REF: INDONESIAN ASSESSM-
ENTS ON U.S POWER)
ASEAN
Cartoon Management
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Executive Management Institute
HR Management, Strategic HR
Management Business Manage-
ment
Early Bird Discount 10%
Case Study, Pre-
sentation, Group Work
18-1-2013 Friday 27
"The delusion that per-
sonal gain is made by crushing other."
"The tendency to
worry about things that cannot be
changed or corrected."
"Neglecting development and
refinement of the mind, and not
acquiring the habit of reading and
study"
"insisting that a thing is
impossible because we cannot
accomplish it"
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Uf S f
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Myanmar Change Initiative
"Refusing to set aside (Training & Organizational Develop-
trivial preferences" ment Consultancy)
NGO (1) Basic Skills for Counseling
(2) Developing Conceptual Games
"Attempting to compet other (3) Managing HR Compliant with
persons to believe and live as we do."
Employment Law
Man- (4) Professional Report Writing
agement and Capacity Building (5) Reward Management Practice
