Press Information - Mercedes-Benz

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					Mercedes-Benz Owners Make smart
                                                         Press Information
Service Plans
                                                         12 January 2012
More than 44,000 Service Care plans were taken out by
Mercedes-Benz and smart car owners in 2011,
highlighting that in spite of tough economic             Contact:
conditions in the UK, drivers still recognise the        Rob Halloway
importance of keeping their vehicles well maintained.    01908 245948

Mercedes-Benz and smart Service Care is a budgeting      Debbie Hull
plan to cover the costs of two, three or four            01908 301313
consecutive services, and covers labour, parts and
fluids cost for the manufacturer recommended service
                                                         Sheena Hamilton
                                                         01908 301330

Out of the 44,125 Service Care plans taken out last
year, more than half (53%) were covering two             Jo Watkins
consecutive services, with cover for the popular C-      01908 245932
Class accounting for over 14,000 sales. Almost 30% of
Service Care plans were taken out with a new car         Laura Biss
purchase, with the remainder of plans for used cars or   01908 245616
cars already in service.
                                                         Caroline Burnell
James Ostridge, Service Contracts Manager at Mercedes-   01908 245616
Benz UK, said: “We have worked hard to develop Service
Care plans that provide real value for money for
owners, with the fixed monthly payment meaning they
have real control over their servicing costs. To have
over 44,000 customers take out a plan last year is a
fantastic testament to their benefit.”

“Our Service Care plan pricing is simple to understand
with a new and used monthly price for each model
range, with no variation by body type or engine size,
so a three year service plan paid monthly over three
years would be the same for a new E200CDI Saloon or a
new E350 Coupe.”
The range of Service Care plans was extended in 2011
to include new AMG vehicles, meaning that all
Mercedes-Benz passenger cars and smart cars are
available for cover. smart car plans start from £19.99
per month and A-Class plans start from £23.00 per


For more information you can contact:
Rob Halloway                              Debbie Hull
PR Manager Mercedes-Benz Cars             PR Manager Brand and Lifestyle
and Commercial Vehicles                   Mercedes-Benz UK Ltd
Mercedes-Benz UK Ltd                      T:   +44 (0) 19 08 30 13 13
T:     +44 (0) 19 08 24 59 48             M: +44 (0) 78 41 45 14 44
M: +44 (0) 78 10 79 45 32

Sheena Hamilton                           Jo Watkins
Senior Press Officer Mercedes-Benz Cars   Senior Press Officer Mercedes-
                                          Benz Cars
Mercedes-Benz UK Ltd                      Mercedes-Benz UK Ltd
T:     +44 (0) 19 08 30 13 30             T:   +44 (0) 19 08 30 11 15
M: +44 (0) 77 69 64 07 19                 M: +44 (0) 78 34 19 87 47

Laura Biss                                Caroline Burnell
Press Officer, Mercedes-Benz Passenger    Press Officer, Commercial Vehicle
Cars                                      and Trade
Mercedes-Benz UK Ltd                      Mercedes-Benz UK Ltd
T:     +44 (0)19 08 24 59 32              T: +44 (0) 19 08 24 56 16
M:     +44 (0) 78 76 21 80 23             F: +44 (0) 7876 21 70 56

Alternatively you can visit: or

About Mercedes-Benz in the UK
Mercedes-Benz UK is the sales and marketing organisation
responsible for all Daimler products and services in

As well as selling cars, vans, trucks, parts, and service,
the company runs Mercedes-Benz World at Brooklands – a
brand experience centre in Weybridge, Surrey. Mercedes-
Benz World has welcomed 1.5 million visitors since it
opened in 2006.

The Mercedes-Benz UK group of companies directly employs
over 4000 people, and 11,000 colleagues at independent
retailers. Over 500 Apprentices have
passed their professional qualifications at the company’s
in-house Training Academy. The UK is also home to
Mercedes-Benz HighPerformanceEngines and the Mercedes AMG
PETRONAS Formula 1™ team, where 1000 dedicate their work to
Grand Prix Engineering.

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