AIS Installation Checklist - Problem Report

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AIS Installation Checklist - Problem Report Powered By Docstoc
					ACR Electronics Europe GmbH
Handelskai 388 / Top 632 A-1020 Vienna, Austria Tel. +43/1/5 237 237 – 0, Fax +43/1/5 237 237 – 150 www.acr-europe.com

Please mark the applicable boxes with an “X”

ACR Problem Report Number

Installation Checklist
Please fill out your contact and vessel details below:
Vessel Location (Port and country) Time remaining at this Port Ship Name/Company Company Name Installer Company Name Reseller Contact Name/Technician Contact Telephone number Contact Email

Problem Report

Date:

Date of first Installation:

Please fill out the Transponder details below: You will find the serial Number on the back side.
Details of the currently installed or defective unit Product Serial Number: (i.e.
007A10000010000)

Details of the replacement unit

Software Version: Installation Date: Problem during commissioning Software Update? Version:

YES YES YES YES

NO NO NO NO

I have already replaced the faulty unit and returned it to ACR Electronics Europe GmbH. I expect to receive a replacement therefore. I need a replacement immediately and will return the faulty unit within two weeks Shipment Name and address for shipping of replacement unit Service within 24 Hours Warranty If NO: Name and Address for Accounting

YES YES

NO NO

ACR Electronics Europe GmbH

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ACR Electronics Europe GmbH
Handelskai 388 / Top 632 A-1020 Vienna, Austria Tel. +43/1/5 237 237 – 0, Fax +43/1/5 237 237 – 150 www.acr-europe.com

Transponder Configuration: IMO No ShipName ShipType Beam Cargo RefPtExt: A B C D MMSI Call Sign Length Draught Destination RefPtInt: A B C D

Which sensors have been connected? (Please state manufacturer and type specification): Used Sensor Channels Sensor Sensor Sensor ECDIS Pilot Port Long Range DGNSS Converter Type Optional Connections (like Silent Mode) Sensor Configuration: Sensor Interface BaudRate Sensor1: Checksum <4800> CRC: auto Ignored Records $HC---$-----$-----$----CH1 CH2 CH3 CH4 CH5 CH8 CH9 Type of connected Equipment Used NMEA Talker/ Sentences Update rate

BaudRate Sensor2:

<4800>

CRC:

auto

$HC---$-----$-----$-----

BaudRate Sensor3:

<38400>

CRC:

auto

$HC---$-----$-----$-----

ACR Electronics Europe GmbH

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ACR Electronics Europe GmbH
Handelskai 388 / Top 632 A-1020 Vienna, Austria Tel. +43/1/5 237 237 – 0, Fax +43/1/5 237 237 – 150 www.acr-europe.com

If a technical problem exists, please give here a detailed description and advise which area of functionality is affected and when the problem first occurred: Problem first occurred on (Date and Time): Affected functionality is:

Also include trace file out of the Menu Sensor Configuration or from relevant sensors to this report:

Please list the invoked Alarms:
Alarm type: ID 01 Tx-Malfunction ID 02 VSWR limit ID 03 Rx ch1 Malfunction ID 04 Rx ch2 Malfunction ID 05 Rx ch70 Malfunction ID 06 General failure Yes No Alarm type ID 25 External EPFS lost ID 26 No Sensor ID 29 No valid SOG info ID 30 No valid COG info ID 32 Heading lost/invalid ID 35 No valid ROT info Yes No

Please list which peripheral equipment is connected – state equipment manufacturer and type specification:
(If you have sent the Installation Check list to ACR Electronics Europe GmbH already, then you can skip this section of the Problem Report)

Power Supply Antenna Type GNSS Antenna Type VHF Cable type Cable length Antenna Position GNSS Antenna position VHS Antenna position
Please describe your antenna position below or add an antenna layout to this document.

ACR Connection Box

YES

NO

Please return this form by Email immediately after installation or discovering the problem to ACR Electronics Europe GmbH / Technical Support Department ( technical.support@acr-europe.com ). Please, attach also the Sensors Configuration Report to this report. If Email is not available, please fax this form to: +43-1-5237 237-150
Erstellt: B. Werner Freigegeben: A. Lesch Gültig ab: 2007-07-26

ACR Electronics Europe GmbH

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