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City of Poway, CA Selects NorthStar Utilities Solutions for Its Customer Information System

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					City of Poway, CA Selects NorthStar Utilities Solutions for Its Customer
Information System

NorthStar Utilities Solutions is pleased to announce that the City of Poway has selected the
NorthStar CIS application as its utility-billing and customer management solution. Using NorthStar
CIS the City will drive its efficiency, integration, and continuing commitment to customer service.

Decatur, AL, January 05, 2013 --(PR.com)-- NorthStar Utilities Solutions, a division of Harris Computer
Systems, is pleased to announce that the City of Poway has chosen NorthStar CIS (Customer Information
System) as its utility billing solution and CustomerConnect for web engagement.

The City of Poway provides water, wastewater, and non-potable recycled water services for 14,000 its
residential, commercial, and landscape utility accounts, covering an area of approximately 39 square
miles located in San Diego County.

The City of Poway has a long history of serving their customers with superior customer service. It was
important to choose a solution provider that extended technology offerings to their customers through
enhanced customer information, process efficiencies, and payment services. NorthStar Utilities Solutions
offered the desired software and integration services to make this possible.

As a core component of the City of Poway's customer -oriented solution, NorthStar CIS will provide the
vital link to the integration of the utility's key applications. NorthStar CIS will provide access to
actionable data across the entire CIS, and enable the utility to better focus on the customer-impacting
aspects of its operations.

"Poway chose NorthStar for our CIS solution after an extremely rigorous review of solutions in the
market-place. Our primary objective was to select a configurable, off-the-shelf solution from a proven
vendor that would fit well within our strategy of integrating our CIS, Work Order, and GIS systems.
NorthStar was by far superior in this regard," commented Peter Moote, Assistant Director of
Administrative Services, for the City of Poway.

"Our water customers want a readily accessible and easy to use resource to monitor their usage. With
NorthStar's CustomerConnect solution, we now have the opportunity to give them this capability along
with improved on-line payments and account management," added Information Technology Manager
Brad Rosen.

"We are excited to be chosen as an integral partner with the City of Poway on its strategic initiatives as
they continue to focus on innovation and excellence in customer service," says Norman Daigle, Executive
Vice President of NorthStar Utilities Solutions.

About NorthStar Utilities Solutions
NorthStar has served the utility market for more than 34 years. We deliver integrated solutions for
utilities' billing, customer information, financial, meter data management and customer engagement

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needs. More than 250 customers in North America, the Pacific and the Caribbean use NorthStar solutions
to manage revenues, deliver superior customer service, improve efficiencies and reduce costs.

For more information on NorthStar Utilities Solutions and the NorthStar product suite, please visit
www.northstarutilities.com.

For additional information contact:
Ken Hayes
Vice President of Sales and Marketing
NorthStar Utilities Solutions
A division of Harris Computer Systems
256-686-1278 or 256-642-6368.
khayes @ northstarutilities.com
sales @ northstarutilities.com




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Contact Information:
NorthStar Utilities Solutions
Ken Hayes
256-686-1278
Contact via Email
www.northstarutilities.com


Online Version of Press Release:
You can read the online version of this press release at: http://www.pr.com/press-release/464731


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DOCUMENT INFO
Description: NorthStar Utilities Solutions is pleased to announce that the City of Poway has selected the NorthStar CIS application as its utility-billing and customer management solution. Using NorthStar CIS the City will drive its efficiency, integration, and continuing commitment to customer service.
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