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‘THE BIG TICKET’ 2012 - TERMS & CONDITIONS ! Eligibility to the Big Ticket cash incentives or overseas trips are subject to adherence to the new discount policy. ! Incentive applies to all seasons on sale for the period 26 December 2011 – 29 February 2012. ! Nine in house targets are classed as: 1) Mainstream, 2)Style Collection, 3) Neilson, 4) Club 1830 & Big Snow Festival, 5) Thomas Cook Sports, 6) London 2012, 7) Scheduled Brands, 8) Flexibletrips and 9) Cruise. ! Mainstream, Style Collection, Neilson, Club 18-30, Thomas Cook Sports and London 2012 targets are all based on passengers and include IT Package passengers only. ! Scheduled Businesses, Flexibletrips, Cruise and Attraction World targets are all based on sales. ! Holiday types/brochures included in each target are listed below: o Mainstream: Thomas Cook, Airtours, Manos, Escapades o Style Collection: Villas with Style, Holidays with Style, Ultimate Style, Adult Style, MyStyle o Neilson: Neilson Ski, Neilson Beachclubs, Neilson Lakes and Mountains, Neilson Adventures, Neilson Sailing, Swiss Travel Service Lakes and Mountains Swiss Travel Service Ski o Club 18-30: IT Packages. Includes The Big Snow Festival o London 2012 and Paralympics - Packages o Thomas Cook Sport (excludes Holiday Clubs bookings) o Scheduled Businesses: Flight only, Car Hire, Hotel only, Netflights packages, TC Tours packages, TCS packages, TCS Hotel only, Cresta Packages, Elegant Resorts packages, Pure Luxury packages, Gold Medal packages, Gold Medal hotels, Gold Medal car hire and Gold Medal flight only. o Flexibletrips: Packages, Flight Only, Accomm Only, Transfer Only, Eurostar Package, Eurostar Only, Airport Hotel Only, Airport Hotel with Parking, UK Breaks Hotel Only & Package, Flexi Cruise, Attraction World. o Cruise: All Cruise Suppliers (same target as received on 1st December – sales to date will count) ! Airport Parking, Travel Insurance and In-Flight meals are all based on % conversion. ! Minimum numbers required by store size during incentive period for Airport Parking, Insurance and In-flight Meals. See below. ! Travel Insurance Store Size 1 = 80 pax Store Size 2 = 120 pax Store Size 3 = 180 pax Store Size 4 = 250 pax Store Size 5 = 500 pax Store Size 6 = 750 pax ! Airport Parking Store Size 1 = 15 bookings Store Size 2 = 25 bookings Store Size 3 = 40 bookings Store Size 4 = 60 bookings Store Size 5 = 90 bookings Store Size 6 = 140 bookings ! In-flight meals Store Size 1 = 20 pax Store Size 2 = 40 pax Store Size 3 = 60 pax Store Size 4 = 80 pax Store Size 5 = 100 pax Store Size 6 = 120 pax ! ‘Big Ticket Extras’ include Attraction World – (Disney, Universal, Seaworld), airport parking and insurance and In-flight Meals. Thomas Cook and Going Places stores book these via Thomas Cook Essentials and Co-op stores book via Holiday Extras and Insurance via White Horse. ! All incentive updates and Leader Boards will be updated on Thomas Cook World weekly. No update will be emailed to stores. ! Store bonus amounts earned through the Big Ticket Incentive will be paid via budget transfer to stores in April and will show on April contribution statements. ! Receipts for any store night out must be obtained and retained in store for inspection by Operations Audit and Taxation. ! Any Tax and NI liability will be paid by the company. ! Incentives remain non contractual and can be changed or withdrawn at any time and there is no confirmation of ongoing entitlement ! Any results which are obtained through inappropriate business conduct, excessive discounting or falsification of data will result in disqualification from the scheme and may lead to formal disciplinary procedures. ! Performance will be based upon centrally held figures and not those on Web Rio and will be net of any cancellations ! Prizes awarded will be subject to individual non-negotiable terms and conditions as specified by the Tour Operator. ! Where results have been achieved through non compliance or excessive discounting, the prize may be withheld irrespective of performance. Overseas Trips ! Of those stores that hit all 9 in house targets, top 10 stores with highest percentage over target combined will win trip for the store. ! Overseas Trips will be announced either during or at the end of the incentive but at the latest by 31 March 2012. ! Overseas trips are for the whole store and employees must still be employed at the date of travel to remain eligible and not be under notice. ! Trips are applicable to all employees within the store. The employees eligible to participate must have worked for the whole period of the incentive. ! Parental consent may be required for any individual under 18 years old. ! Attendees on overseas trips must comply with any applicable local laws. ! If any individual is unable to travel for any reason then no compensation will be offered in lieu of the prize. ! General Terms, Conditions & Business Conduct Policy relating to travelling on company business will be applicable. ! Prizes are non-transferable. ! Any Tax and NI liability will be paid by the company. ! Where an individual transfers out of the business area, providing that they were in the eligible role for the full period of the incentive, they will still qualify. ! Performance will be based upon centrally held figures and not those on Web Rio and will be net of any cancellations ! Prizes awarded will be subject to individual non-negotiable terms and conditions as specified by the Tour Operator. ! Where results have been achieved through non compliance or excessive discounting, the prize may be withheld irrespective of performance. ! Any Tax and NI liability will be paid by the company. ! Winners are responsible for ensuring they have a valid passport and for acquiring relevant visas. ! It is at the RSM’s/Head of Sales discretion to exclude anyone from the scheme on the grounds of: Poor performance, Disciplinary Action, Inaccurate accountancy of bookings, Unacceptable Audits. ! Employees who are working their notice or who have left the company will be excluded. ! The winners will be required to participate in Thomas Cook supported PR opportunities. ! In the event of a draw, winner to be decided by Head Office. ! Eligibility may be withdrawn or pro-rated in the event of long term absence (sickness, unpaid leave, maternity). Updates ! All updates will appear on Thomas Cook World under the Big Ticket section on TC World. ! First Big Ticket update will be available on Friday 6th January 2012.
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