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2012 Georgia Small Business Resource - SBA

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					                                   BUSINESS
                              SMALL
  GEORGIA

                                                    RESOURCE




                                                                                 Meet
                                                                              SBA 100
                                                                              page 29
                                                                                       PAGE
                                                                Counseling             8

                                                                                       PAGE
                                                                Capital                16

                                                                                       PAGE
                                                                Contracting            30




www.SBA.gov • connect with us @   facebook.com/SBAgov   twitter.com/sbagov     youtube.com/sba
   contents
     SMALL BUSINESS
                                                                                                 P R
                                                                                                  ublishing
                                                                                                             eni

                                                                                                 Publishers of Small Business Resource

                                                                                                  Advertising
                                                                                                  Phone: 863-294-2812 • 800-274-2812
                                                                                                  Fax: 863-299-3909 • www.sbaguides.com


                                                                                                  Staff
                                                                                                  President/CEO
                                                                                                  Joe Jensen                   jjensen@reni.net
                                                                       2012 GEORGIA

    FEATURES                                                                                      English Small Business Resource Advertising
                                                                                                  Nicky Harvey
                                                                                                  Martha Theriault
                                                                                                                          nharvey@reni.net
                                                                                                                       mtheriault@reni.net

    4         Introduction                            34    Disaster
                                                                                                  Kenna Rogers            krogers@reni.net

              4    Administrator’s Letter                   Knowing the types of assistance       Production
              6    Director’s Message                       available for recovery.               Diane Traylor               dtraylor@reni.net


    8         Counseling                              35    Advocacy and Ombudsman
                                                                                                  SBA’s Marketing Office:
              Getting help to start up, market and          Watching out for small business
                                                                                                  The Small Business Resource Guide is published
              manage your business.                         interests.                            under the direction of SBA’s Office of Marketing and
                                                                                                  Customer Service.
              8     SBA Resource Partners
              12    SBA’s Online Tools and Training   36    Additional Resources                  Director of Marketing
              13    Reaching Underserved                    Taking care of start up logistics.    Paula Panissidi
                    Communities                             41 Business Organization:                              paula.panissidi@sba.gov
              14    Are You Right for Small                      Choosing your Structure
                                                                                                  Editorial Content
                    Business Ownership?
              15    Writing a Business Plan           42    Other Assistance
                                                                                                  marketinghq@sba.gov

                                                                                                  Graphic Design

    16        Capital
                                                      46    Lender Listing                        Gary
                                                                                                  Shellehamer gary.shellehamer@sba.gov
              Financing options to start or grow
              your business.                                                                      SBA’s participation in this publication is not an
              16 SBA Business Loans                                                               endorsement of the views, opinions, products or
                                                                                                  services of the contractor or any advertiser or other
              18 What to Take to the Lender                                                       participant appearing herein. All SBA programs
              25 Small Business Investment                                                        and services are extended to the public on a
                   Company Program                                                                nondiscriminatory basis.
              25 Small Business Innovation
                   Research Program                                                               Printed in the United States of America
              26 Small Business Technology
                                                                                                  While every reasonable effort has been made
                   Transfer Program                                                               to ensure that the information contained herein
              26 Surety Bond Guarantee                                                            was accurate as of the date of publication, the
                   Program                                                                        information is subject to change without notice.
              27 SBA Loan Program Chart                                                           Neither the contractor, the federal government,
                                                                                                  or agents thereof shall be held liable for any
                                                                                                  damages arising from the use of or reliance on the
    29        Feature: Meet the SBA 100                                                           information contained in this publication.


    30        Contracting
              Applying for Government
                                                       “Everything you need to know               SBA Publication # MCS-0018

                                                                                                  This publication is provided under SBA Contract

              Contracts.
                                                           about setting up, marketing            # SBAHQ11C0005.

              30 How Government Contracting                and managing the revenue of
                   Works
              31 SBA Contracting Programs
              33 Getting Started in Contracting
                                                           your business.   ”


2 — Small Business Resource   GEORGIA                                                                                         Visit us online: www.sba.gov/ga
                                              The U.S. Small Business Administration

                                             F R O M T HE ADM I NI STRATOR
                  Over the past two years, I’ve                                Americans own or work for a small business,
                  met dozens of entrepreneurs                                  and two of every three new jobs are created by
                  who used the tools in this                                   small businesses.
                  guide – information on capital,
                  contracts, counseling, and more                              In addition to the great information in this
                  – to build their companies and                               guide, check out our online tools. For example,
                  create thousands of good jobs.                               at www.sba.gov/direct you can type in your zip
                  You can read similar success                                 code and a few details about yourself and your
                  stories in the back of this issue                            business, and you’ll immediately get information
                  as part of the SBA 100, which                                on SBA resources and contacts in your local
we rolled out in August.                                                       area. Also, you can quickly get local permit
                                                                               and licensing information for various types of
Since the credit crisis hit in 2008, the SBA has                               businesses at www.sba.gov/permits.
supported over $50 billion in lending to small
businesses through programs like 7(a) and 504,                                 America’s small businesses are gearing
our top two loan programs. During that same                                    up to expand and hire once again. Our
time, SBA counselors have helped more than 2                                   commitment at SBA and throughout the Obama
million entrepreneurs and small business owners                                Administration is to make sure they have the
through networks such as our Small Business                                    tools they need to stay on that path. Please
Development Centers, Women’s Business                                          feel free to contact your local SBA office if you
Centers, and our SCORE volunteers. And,                                        have any questions. We stand ready to help in
we’ve helped deliver nearly $100 billion each                                  whatever way we can.
year in federal contracts into the hands of small
business owners.                                                               Warm regards,

Today, we continue to empower America’s job
creators with highly-targeted programs and
initiatives aimed at helping both Main Street                                  Karen G. Mills
small businesses and high-growth small firms.                                  Administrator
This work is crucial, because half of working                                  Small Business Administration



    About the SBA
    www.sba.gov
    Your Small Business Resource
   Every year, the U.S. Small Business Administration and its nationwide   	    •	Contracting
   network of partners help millions of potential and current small        	    •	Disaster	Assistance
   business owners start, grow and succeed.                                	    •	Advocacy	and	the	Ombudsman

   Resources and programs targeting small businesses provide an            Visit SBA online at www.sba.gov for 24/7 access to small business
   advantage necessary to help small businesses compete effectively in     news, information and training for entrepreneurs.
   the marketplace and strengthen the overall U.S. economy.
                                                                           All SBA programs and services are provided on a nondiscriminatory
   SBA offers help in the following areas:                                 basis.
   	 •	Counseling
   	 •	Capital


4 — Small Business Resource   GEORGIA                                                                                   Visit us online: www.sba.gov/ga
                                                 Message From The District Director


GEORGIA
SBA Staff Listing
                                                                           Rules For Success
www.sba.gov/ga                                                             Like today’s small businesses, large corporate success stories
                                                                           started with only an entrepreneur and a dream.
404-331-0100 • 404-331-0101 Fax




                                                 W
District Director                 Ext. 212
Deputy District Director          Ext. 213
                                                                   elcome to the 2012 edition of   Finally, if you have not done so, please check
Public Information Officer        Ext. 215
                                                                   the Georgia Small Business      out the SBA’s revamped and enhanced
Business Opportunity 8(a)         Ext. 504                         Resource Guide. Brought         website at www.sba.gov. The centerpiece of
Lender Relations                  Ext. 603                         to you by the Georgia           the improved website is the web tool SBA
Surety Bond Guarantees            206-553-0961                                                     Direct. This tool allows visitors to personalize
                                                                   District Office of the U.S.
Economic Development              Ext. 411                                                         their browsing experience according to their
SCORE Office                      404-331-0121   Small Business Administration (SBA) and
                                                                                                   business type, geography and needs. SBA
                                                 RENI Publishing, this Resource Guide
                                                                                                   Direct then delivers relevant and targeted
Government Contracting            404-331-7587   is built around the “three Cs” of business
U.S. Export Assistance            404-897-6089                                                     information on all aspects of running a
                                                 development — counseling, capital and             business such as the steps involved in getting
SBA Disaster Assistance           800-659-2955
                                                 contracts. It provides you with an array of       started, business growth strategies, and how
                                                 valuable information on starting, growing and     to stay compliant with current laws and
                                                 innovating your business. Topics covered in       regulations. Other features of the website
We Welcome Your                                  this publication include:                         include an improved small business search
Questions                                           • Are you right for small business             engine; consolidated access to federal
                                                      ownership?                                   government-wide business information,
For extra copies of this publication or             • Writing a business plan                      programs, and resources; and interactive maps
questions please contact:                           • SBA’s online tools and training              that allow users to locate the SBA resources in
                                                    • What information and documents to take       their area.
Georgia District Office                               to a lender
233 Peachtree Street N.E., Suite 1900               • SBA business loan and surety bond            Whether you are in the beginning stages of
Atlanta, GA 30303                                     guaranty programs                            developing a business idea, just opening your
                                                    • Getting started in government                doors for business, or seeking to take your
Tel.: 404-331-0100 Fax: 404-331-0101                  contracting                                  business to next level, the SBA has resources
                                                    • Government contracting programs and          to assist you.
Website: www.sba.gov/ga                               certifications
                                                    • Other business resources and assistance      Sincerely,

                                                 I would like to take this opportunity to thank
    Disaster Assistance                          the advertisers in this year’s guide. With
                                                 their support, we are able to provide this        Terri L. Denison
    The U.S. Small Business Administration       publication to you free of charge and without
    is the federal disaster bank in the wake     the use of public funds.                          District Director of
    of hurricanes, floods, earthquakes                                                             SBA’s Georgia District Office
    and other physical disasters. After the      The Georgia Small Business Resource Guide
    President or the SBA Administrator           is also available online in PDF format at www.
    declares a disaster, homeowners, renters     sbaguides.com/magazine.
    and businesses may apply for low-
    interest SBA disaster loans. The agency’s
    Disaster Service Center can be reached
    at 800-659-2955. SBA has placed its
    disaster business loan application and
    related forms online at www.sba.gov/
    disaster. Further details on SBA disaster
    assistance are in this guide.




6 — Small Business Resource   GEORGIA                                                                                    Visit us online: www.sba.gov/ga
                                                                                                                         The SBA helps business
                                                                                                                         owners grow and expand
   Doing Business in Georgia                                                                                             their businesses every day.

THE GEORGIA OFFICE                                                SCORE volunteers, the 17 Small Business             “Publications” to bring up the 180-page
The Georgia District Office is responsible                        Development Centers, and two Women’s                Economic Development Finance Packet
for the delivery of SBA programs and                              Business Centers. These SBA Resource                offered by the Georgia Department of
services to all 159 counties in Georgia.                          Partners conduct workshops throughout               Community Affairs. Go to
The District Director is Terri L. Denison.                        the District. Some require a nominal                www.sba.gov/women for the SBA’s “My
The District Office is located in Atlanta’s                       registration fee.                                   BIZ for Women” section.The Small
downtown Peachtree Center Complex                                                                                     Business Development Center site, at
at 233 Peachtree Street N.E., Harris                              A Women’s Business Ownership                        www.georgiasbdc.org, offers “SmallBizU,”
Tower, Suite 1900. Office hours are                               Representative helps women business                 a free business training program with
from 8:30 AM to 5:00 PM, Monday                                   owners. Charlotte Johnson is the SBA’s              over 20 free online courses. A state site, at
through Friday. SCORE counseling is by                            Women’s Business Representative                     www.georgia.org/business, offers a wealth
appointment only. For more information                            for Georgia and conducts specialized                of information on starting a business in
and to schedule a meeting with a SCORE                            workshops for women entrepreneurs.                  Georgia with online registration for state
Mentor, go to www.atlanta.score.org.                              You an reach her at 404-331-0100 ext. 405           contracting opportunities. The Technical
                                                                  or e-mail: charlotte.johnson2@sba.gov.              College System of Georgia has a web site,
SERVICES AVAILABLE                                                A Veterans Affairs Officer is available to
                                                                                                                      www.gvtac.org that offers various business
Financial assistance is provided for new                                                                              courses and workforce training programs.
                                                                  assist veterans. Contact Jorge Valentin-
or existing small businesses through                                                                                  The web site for the University System of
                                                                  Stone at 404-331-0100 ext. 609 or e-mail:
guaranteed SBA loans made by area                                                                                     Georgia, www.usg.edu, offers information
                                                                  jorge.valentin-stone@sba.gov.
banks and non-bank lenders. These                                                                                     resources for small business as well as
loans range up to $5.5 million. Five SBA                          The SBA’s 8(a) Business Development                 a “Georgia OnmyLine” link to online
microlenders in Georgia offer loans up                            Program provides assistance, including              college courses. Another state web site,
to $50,000. SBA also offers a Surety Bond                         federal contracting opportunities, to               www.regs4ga.org, offers small business
Guaranty Program for small contractors.                           businesses owned by socially and                    a list of all state rules and regulations.
                                                                  economically disadvantaged individuals.             The Georgia Secretary of State’s Office
Special SBA loan programs are available                           For information, call 404-331-0100                  has a 33-page online “First Stop Business
for businesses involved in exporting or                           ext. 504.                                           Guide” at www.sos.georgia.gov/firststop.
other international trade. Please contact                                                                             It is listed under “Business Resources
Ray Gibeau at 404-897-6089 or email at                                                                                and Information” and contains state and
raymond.gibeau@sba.gov.                                           WEBSITES                                            federal regulatory requirements for a new
                                                                  This guide offers numerous web sites                business along with other information for
Free counseling and information on                                for small business assistance. One of the           a start-up company in the state.
starting, improving or expanding a                                more extensive is www.dca.state.ga.us
small business is available through                               where you click on “Financing” and

                                                                  Like other cattlemen in Georgia, Harris would       As he planned both management and
                                  SUCCESS STORY                   start his cattle on chemically treated pastures
                                                                  and when they were big enough, ship them
                                                                                                                      production changes, Harris received consulting
                                                                                                                      services from the University of Georgia Small
                                  White Oak Pastures in           to confined animal feeding operations in the        Business Development Center (SBDC) for over
                                  Bluffton                        Midwest where they would be finished on grain       six years.
                                                                  supplemented with antibiotics and growth
                                  Will Harris III, President      hormones.                                           Harris plants 500 white oaks every year on his
                                  Georgia’s 2011 Small Business                                                       farm. They provide shade for the cows and are
                                  Person of the Year              Harris felt a growing dissatisfaction with the      aesthetically pleasing. Harris owns 1,000 acres
                                                                  business. But, at that time, there was no market    of farmland and leases another 1,500 acres to
                                                                  for healthy, grass-fed beef. Later he read          support his livestock.
Will Harris III has taken his family cattle farm                  scientific studies that showed grass-fed beef to
in Early County, Georgia, passed down over                        be healthier and more nutritious than its corn-     There have been other challenges, as Harris
five generations, and coupled it with modern                      fed counterpart. And as consumers became more       diversified his farm to new ways of producing its
technology and the wise ways of his ancestors to                  aware of risks associated with “factory-farmed”     beef. As demand was growing for his grass-fed
meet the growing demand for grass-fed beef.                       cattle, Harris began to believe he could find a     beef, Harris was using valuable time and money
                                                                  market for free-range, grass-fed beef.              to transport his cattle to a processing plant 100
Harris, in fact, is a true role model for                                                                             miles away. His solution to this issue was a huge
agribusiness entrepreneurs who are finding                        In the mid-nineties, Harris began the conversion.   gamble—he built a $2 million, 5,300 square foot
ways to convert conventional farming into                         He stopped using chemicals. He stopped              state-of-the-art processing facility that opened on
organic, all natural operations that meet the                     shipping his cattle halfway across the country,     his farm in June 2008. Fortunately, the gamble
demand for healthy foods while increasing                         and he started focusing on the land. Harris even    has paid off. Now Harris saves on transportation
revenue streams and profitability on the farm.                    brought in sheep to take care of bothersome         costs, and his cattle do not have to endure the
                                                                  weeds that were sprouting after he eliminated       stress caused by loading and hauling.
Harris was raised on his family’s farm, known                     herbicides on his land. Harris recalled that
as White Oak Pastures, and went to college at                     as a child, his family used goats for the same      Today, White Oak Pastures employs 40 non-
the University of Georgia where he received a                     purpose. “I can’t tell you how many times a day     family members. It is the largest USDA Certified
degree in Animal Science. He later worked for                     I stop and say to myself, how did we used to do     Organic farm in Georgia. Its grass-fed beef is
several companies but soon returned to the farm                   that?” said Harris.                                 available in natural food market stores from
and the cattle business.                                                                                              Miami to Princeton, N.J. It is also offered in a
                                                                                                                                                      continued on page 10


Visit us online: www.sba.gov/ga                                                                                                      GEORGIA Small Business Resource —   7
                                                            COUNSELING
                                Getting Help to Start Up, Market and Manage Your Business
                                                                                                           as a business owner. In fiscal year
                                                                                                           2010, SCORE served over 400,000
                                                                                                           clients through individual counseling,
                                                                                                           workshops and online sessions by
                                                                                                           leveraging the expertise and experience
                                                                                                           of nearly 14,000 business mentors.
                                                                                                           For 24/7 access to advice and online
                                                                                                           webinars on topics such as starting,
                                                                                                           growing, marketing and e-commerce for
                                                                                                           small business, visit SCORE online at
                                                                                                           www.score.org or call 1-800-624-0245 for
                                                                                                           the office nearest you.
                                                                                                           Atlanta SCORE Chapter
                                                                                                                233 Peachtree St. N.E.
                                                                                                                Harris Tower, Ste. 1900




             E
                                                                                                                Atlanta, GA 30303
                         very year, the U.S. Small
                         Business Administration
                                                            SCORE                                               404-331-0121
                                                                                                                office@scoreatlanta.org
                         and its nationwide network            SCORE is a national network of                   www.scoreatlanta.org
                         of resource partners help          nearly14,000 entrepreneurs, business
                                                            leaders and executives who volunteer as        Albany SCORE Branch
                         millions of potential and                                                              225 W. Broad Ave.
                                                            mentors to America’s small businesses.
             existing small business owners start,                                                              Albany, GA 31701
                                                            SCORE has helped more than 8.5
             grow and succeed.                                                                                  229-434-8700
                                                            million entrepreneurs nationwide by
                Whether your target market is global                                                            jcollins@albanyga.com
                                                            leveraging decades of expertise from
             or just your neighborhood, the SBA and         seasoned business professionals to
             its resource partners can help at every                                                       Augusta SCORE Chapter
                                                            help entrepreneurs start businesses,                3140 Augusta Tech Dr.
             stage of turning your entrepreneurial          grow companies and create jobs in local             Augusta, GA 30906
             dream into a thriving business.                communities.                                        706-793-9998
                If you’re just starting, the SBA and           With more than 370 offices                       Score48@hotmail.com
             its resources can help you with loans          throughout the country, SCORE
             and business management skills. If             matches you with a mentor whose                Carrollton SCORE Branch
             you’re already in business, you can use        personality, experience, and skills                 Burson Center Bldg.
             the SBA’s resources to help manage             are a good fit for your business needs.             500 Old Bremen Rd., Ste. 100
             and expand your business, obtain                                                                   Carrollton, GA 30117
                                                            Whether you are a start-up business
             government contracts, recover from                                                                 678-890-2333
                                                            or growing company, SCORE mentors
             disaster, find foreign markets, and            offer free and confidential advice. As         Cobb/Marietta SCORE Branch
             make your voice heard in the federal           members of your community, SCORE                    Cobb Chamber of Commerce
             government.                                    mentors understand local business                   240 Interstate N. Pkwy. N.W.
                You can access SBA information              licensing rules, economic conditions                Marietta, GA 30339
             online 24 hours a day at www.sba.              and lending standards. SCORE also                   770-859-2321
             gov or visit one of our local offices for      offers local small business workshops               office@scoreatlanta.org
             assistance.                                    at modest fees on popular topics such
                                                            as increasing sales, managing cash flow        Columbus SCORE Chapter
                                                                                                                Wachovia Bank Bldg.
             SBA’S RESOURCE                                 and marketing your business.
                                                               You can count on SCORE as a trusted
                                                                                                                101 13th St.

             PARTNERS
                                                                                                                Columbus, GA 31901
                                                            resource to offer in-depth mentoring,               706-596-8331
                                                            sound advice and guidance, and tools                score671@bellsouth.net
                In addition to our district offices which    and resources that can help you succeed            www.scorecolumbusga.org
             serve every state and territory, SBA
COUNSELING




             works with a variety of local resource
             partners to meet your small business
             needs. These professionals can help                                                       • You get to be your own boss.
             with writing a formal business plan,             ON THE UPSIDE                            • Hard work and long hours directly benefit you,
             locating sources of financial assistance,                                                   rather than increasing profits for someone else.
             managing and expanding your business,            It’s true, there are a lot of
             finding opportunities to sell your goods         reasons not to start your                • Earnings and growth potential are unlimited.
             or services to the government, and               own business. But for the
                                                              right person, the advantages             • Running a business will provide endless
             recovering from disaster. To find your
                                                                                                         variety, challenges and opportunities to learn.
             local district office or SBA resource            of business ownership far
             partner, visit www.sba.gov/sba-direct.           outweigh the risks.


             8 — Small Business Resource   GEORGIA                                                                                     Visit us online: www.sba.gov/ga
Fayetteville SCORE Branch                 National SCORE Office                         During the past thirty years, through
     Fayette County Chamber of Commerce      409 3rd St. S.W., 6th Fl.                a unique mix of federal, state and
     200 Courthouse Sq.                      Washington, DC 20024                     private sector resources, the SBDC
     Fayetteville, GA 30214                  800-634-0245                             program has increased its return on
     770-461-9983                            www.score.org                            investment. Through federal grants,
                                                                                      SBDCs in every state and territory
Forsyth County SCORE Branch
     West Maple Office Park               SMALL BUSINESS                              provide the foundation for the economic
                                                                                      growth of small businesses. These small
     514 W. Maple St., #100
     Cumming, GA 30040
                                          DEVELOPMENT CENTERS                         businesses, in turn, advance local and
     404-405-5219                            The Small Business Development           regional economic development through
                                          Center (SBDC) program has been vital        the generation of business revenues, job
Gwinnett SCORE Branch                     to SBA’s entrepreneurial outreach for       creation and job retention. This return
     Georgia Trust Bank Bldg.             more than 30 years. It has become one of    on investment is demonstrated by fiscal
     2725 Mall of Georgia Blvd.           the largest professional small business     2010 outcomes, where SBDCs:
     Buford, GA 30519                     management and technical assistance           • Assisted more than 13,600
     770-614-7644 ext. 145                networks in the nation. With nearly             entrepreneurs to start new businesses
     office@scoreatlanta.org              900 locations across the country, SBDCs         – an estimated 37 new business starts
                                          offer free one-on-one expert business           per day.
Henry/McDonough SCORE Branch                                                            • Provided counseling services to over
     Henry County Library                 advice and low-cost training by qualified
                                          small business professionals to existing        107,000 emerging entrepreneurs and
     1001 Florence McGarity Blvd.                                                         nearly 102,000 existing businesses.
     McDonough, GA 30252                  and future entrepreneurs.
                                                                                        • Provided training services to
     770-954-0021                            The SBDC program includes special
                                                                                          approximately 380,000 clients.
                                          focus areas such as, green business
                                          technology, disaster recovery and             The efficacy of the SBDC program
Macon SCORE Branch
     Greater Macon Chamber of Commerce    preparedness, import and export             has been validated by a nationwide
     305 Coliseum Dr.                     assistance, veterans assistance,            impact study. Of the clients surveyed,
     Macon, GA 31202                      electronic commerce, technology transfer    more than 80 percent reported that the
     478-621-2000                         and regulatory compliance. A number         business assistance they received from
                                          of SBDC networks have specialized           the SBDC counselor was worthwhile.
Newnan SCORE Branch                       programs or centers dedicated to these      Similarly, more than 50 percent reported
     Coweta/Newnan Chamber of Commerce
     23 Bullsboro Dr.
                                          focus areas.                                that SBDC guidance was beneficial in
     Newnan, GA 30263
     770-253-2270 ext. 31

North Fulton SCORE Branch
     North Atlanta Bank
     10500 Old Alabama Connector
     Alpharetta, GA 30022-8273
     678-277-8437
     office@scoreatlanta.org

Rockdale/Conyers Branch
     Rockdale Conyers Chamber
     1186 Scott St.
     Conyers, GA 30012
     770-483-7049

Savannah SCORE Chapter
     111 E. Liberty St., Ste. 103
     Savannah, GA 31401
     912-652-4335
     info@scoresav.org
     www.SCOREsav.org

St. Marys Branch
     400 Osborne St.
     St. Marys, GA 31558
     912-882-8111

Spalding County SCORE Branch
     First National Bank Bldg.
     318 South Hill St.
     Griffin, GA 30224
     770-227-2251

Warner Robins SCORE Branch
     Warner Robins Area Chamber
     1228 Watson Blvd.
     Warner Robins, GA 31093
     478-922-8585

Visit us online: www.sba.gov/ga                                                                   GEORGIA Small Business Resource —   9
making the decision to start a business.                Augusta Office                                      Gainesville Office
More than 40 percent of long-term                          Susan Caldwell, Area Director                        Ron Simmons, Area Director
clients, those receiving 5 hours or more                   The University of Georgia - SBDC                     The University of Georgia
of counseling, reported an increase                        1450 Greene St., Ste. 3500                           Small Business Development Center
in sales and 38 percent reported an                        Augusta, GA 30901                                    The Featherbone Center, 999A Chestnut St.
                                                           706-721-4545 • 706-731-7937 Fax                      Gainesville, GA 30501
increase in profit margins.                                scaldwell@georgiasbdc.org                            770-531-5681 • 770-531-5684 Fax
   For information on the SBDC                                                                                  rsimmons@georgiasbdc.org
program, visit www.sba.gov/sbdc.                        Brunswick Office
State Office                                               David Lewis, Area Director                       Gwinnett Office
    Allan Adams, State Director                            The University of Georgia - SBDC                     Robert Andoh, Area Director
    The University of Georgia - SBDC                       501 Gloucester St., Ste. 200                         The University of Georgia - SBDC
    Chicopee Complex                                       Brunswick, GA 31520-7014                             2530 Sever Rd., Ste. 202
    1180 E. Broad St.                                      912-264-7343 • 912-262-3095 Fax                      Lawrenceville, GA 30043
    Athens, GA 30602-5412                                  dlewis@georgiasbdc.org                               678-985-6820 • 678-985-6819 Fax
    706-542-6762 • 706-542-7935 Fax                                                                             randoh@georgiasbdc.org
    aadams@georgiasbdc.org                              Carrollton Office
                                                           Donna Robinson, Area Director                    Kennesaw Office
Albany Office                                              University of West Georgia - SBDC                    Drew Tonsmeire, Area Director
    Debra Finney, Area Director                            105 Adamson Hall                                     Kennesaw State University - SBDC
    The University of Georgia - SBDC                       Carrollton, GA 30118-4130                            KSU Center, Ste. 500
    125 Pine Ave., Ste. 142                                678-839-5082 • 678-839-5083 Fax                      3333 Busbee Dr.
    Albany, GA 31701                                       drobinson@georgiasbdc.org                            Kennesaw, GA 30144
    229-420-1144 • 229-430-3933 Fax                                                                             770-423-6450 • 770-423-6564 Fax
    dfinney@georgiasbdc.org                             Columbus Office                                         dtonsmeire@georgiasbdc.org
                                                           Lori Auten, Area Director
Athens Office                                              The University of Georgia - SBDC                 Macon Office
    Carol McDonell, Area Director                          Cunningham Conference Center                         Area Director
    The University of Georgia - SBDC                       3100 Gentian Blvd., Ste. 119                         The University of Georgia - SBDC
    Chicopee Complex                                       Columbus, GA 31907                                   4875 Riverside Dr., Ste. 202
    1180 E. Broad St.                                      706-569-2651 • 706-569-2657 Fax
    Athens, GA 30602-5412                                  lauten@georgiasbdc.org                               Macon, GA 31210
    706-542-7436 • 706-542-6803 Fax                                                                             478-757-3609 • 478-471-0637 Fax
    cmcdonell@georgiasbdc.org                           Dekalb Office                                       Morrow Office
                                                           Sharon Macaluso, Area Director                       Clayton State University - SBDC
Atlanta Office                                             The University of Georgia - SBDC
    Bernie Meineke, Area Director                                                                               2000 Clayton State Blvd.
                                                           2296 Henderson Mill Rd., Ste. 404B                   Morrow, GA 30260-0285
    Georgia State University - SBDC                        Atlanta, GA 30345
    10 Park Pl., Ste. 450                                                                                       678-466-5100 • 678-466-5109 Fax
                                                           770-414-3110 • 770-414-3109 Fax
    Atlanta, GA 30303                                      smacaluso@georgiasbdc.org
    404-413-7830 • 404-413-7832 Fax                                                                         Rome/Dalton
    bmeineke@georgiasbdc.org                                                                                    Kyle Hensel, Area Director
                                                                                                                (Addresses and phone numbers pending)




           SUCCESS
           S T O R Y            White Oak Pastures                                                                                     continued from page 7




    conventional supermarket chain in Georgia           totally on natural energy, and he is fast         was asked to speak before the U.S. Senate
    and four other states. Harris also sells his beef   approaching that point. Today, nearly half of     Committee on Agriculture, Nutrition and
    directly to other online customers.                 the processing plant’s energy consumption is      Forestry to share his views on the national
                                                        produced by the sun.                              organics program.
    As one of only two on-farm USDA inspected
    grass-fed beef plants in the country, White         In late January 2011, Harris broke ground for a   A well-rounded businessman, Harris is
    Oak Pastures was already distinctive. But it        new USDA-inspected poultry plant to process       comfortable conversing with his employees,
    became even more so with the installation last      free-range chickens and turkeys. This facility,   going over financials with his accountant,
    year of the largest solar barn in the Southeast.    also housed on the farm, became operational       and entertaining school children who visit his
    Earlier, a solar thermal system was installed       in August and employs an additional 25            facilities on field trips.
    atop the White Oak Pastures’ processing plant       people.
    to provide for large amounts of hot water for                                                         And revenues? Last year, White Oaks farm
    sanitation and equipment wash-down.                 As his unique farm continues to expand,           netted $1.6 million in operational revenues.
                                                        Harris finds time to give back. He is President   He expects a 15 percent increase in revenues
    The solar barn, with 50,000 watts of capacity,      of the Georgia Organics Board of Directors        for 2011.
    turns sunlight directly into energy. One of         as well as the Beef Director of the American
    Harris’ goals is to make his plant function         Grass-Fed Association. As such, he recently




10 — Small Business Resource   GEORGIA                                                                                              Visit us online: www.sba.gov/ga
Savannah Office                             growth and vitality. Of the WBC clients
     Lynn Vos, Area Director                that have received 3 or more hours of
     The University of Georgia - SBDC       counseling, 15 percent indicated that
     111 E. Liberty St., Ste. 200           the services led to hiring new staff, 34
     Savannah, GA 31401-4410                percent indicated that the services led
     912-651-3200 • 912-651-3209 Fax        to an increased profit margin, and 47
     lvos@georgiasbdc.org                   percent indicated that the services led to
Statesboro Office                           an increase in sales.
     Jason Anderson                            In addition, the WBC program has
     Georgia Southern University - SBDC     taken a lead in preparing women
     1100 Brampton Ave., Ste. C             business owners to apply for the
     Statesboro, GA 30458                   Women-Owned Small Business
     912-478-7232 • 912-478-0648 Fax        (WOSB) Federal Contract program
     janderson@georgiasbdc.org              that authorizes contracting officers to
                                            set aside certain federal contracts for
Valdosta Office                             eligible women-owned small businesses
     Ruby Riesinger, Area Director          or economically disadvantaged women-
     Valdosta State University - SBDC       owned small businesses. For more
     Harley Langdale Jr. College            information on the program, visit
     of Business Administration
                                            www.sba.gov/wosb.
     Thaxton Hall, Rm. 100
     232 Pendleton Dr.                         To find the nearest SBA WBC, visit
     Valdosta, GA 31698                     www.sba.gov/women.
     229-245-3738 • 229-245-3741 Fax        The Edge Connection Women’s Business
     rriesinger@georgiasbdc.org             Center
                                               3333 Busbee Dr., Ste. 415
                                               Kennesaw, GA 30144
WOMEN’S BUSINESS CENTERS                       Patricia Harris, Executive Director
   The SBA’s Women Business                    Janine Anthony, Program Manager
Center (WBC) program is a network              770-499-3228 • 770-499-3636 Fax
                                               www.theedgeconnection.com
of approximately 110 community-
                                               The Edge Connection offers several different
based centers which provide business           training courses for entrepreneurs including
training, coaching, mentoring and              a 14-week “Plan for Profit” course for
other assistance geared toward women,          developing a business plan. Other training
particularly those who are socially and        topics cover how to finance a small
economically disadvantaged. WBCs               business.
are located in nearly every state and
U.S. territory and are partially funded     Women’s Economic Development Agency
through a cooperative agreement with        (WEDA)
the SBA.                                       1389 Peachtree St., Ste. 102
   To meet the needs of women                  Atlanta, GA 30309
entrepreneurs, WBCs offer services             Carolina Ramon, Program Director
at convenient times and locations,             678-904-2201 • 678-904-2205 Fax
                                               www.weda-atlanta.org
including weekends. Most WBCs are
                                               WEDA is a non-profit organization that
located at non-profit host organizations       offers classroom training, technical
that offer a wide variety of services in       assistance, mentoring and access to
addition to the services provided by the       pertinent resources. WEDA’s Women’s
WBC. Many of the WBCs also offer               Business Center has a 9-week workshop
training and counseling and provide            that helps entrepreneurs start and manage a
materials in different languages in            successful small business. Other workshops,
order to meet the diverse needs of the         both in English and Spanish cover such
communities they serve.                        subjects as nonprofits, taxes and patents/
   WBCs often deliver their services           trademarks.
through long term training or group
counseling, both of which have shown to     BrightBridge Women’s Business Center
be effective. WBC training courses are         535 Chestnut St., Ste. 161
                                               Chattanooga, TN 37402
often free or are offered at a small fee.
                                               Pranav Patel, Program Director
Some centers will also offer scholarships      423-648-9250 • 423-424-4262 Fax
based on the client’s needs                    www.brightbridgewbc.org
   While most WBCs are physically              BrightBridge provides services to women
located in one designated location, a          entrepreneurs in rural areas located
number of WBCs also provide courses            throughout the Tennessee River Valley
and counseling via the Internet, mobile        region including 10 counties in northern
classrooms and satellite locations.            Georgia. The center provides individual
   WBCs have a track record of success.        counseling and group training as well as
In fiscal year 2010, the WBC program           access to SBA programs such as small
counseled and trained more than                business lending. Internet access is also
160,000 clients, creating local economic       available to center clients.


Visit us online: www.sba.gov/ga                                                               GEORGIA Small Business Resource —   11
EMERGING LEADERS
   SBA’s Emerging Leaders initiative
is currently hosted in 27 markets
across the country using a national
demonstrated research-based
curriculum that supports the growth
and development of small firms that
have substantial potential for expansion
and community impact. A competitive
selection process results in firm
executives participating in high-level
training and peer-networking sessions
led by professional instructors and local
economic development organizations.
Post-training, social and economic
impact results from responding
executives who attended the 2008 –
2010 training classes indicate:
  • More than half of participating
    businesses reported an increase in             • More than 30 free online courses and      and standards, cost accounting/quality
    revenue, with an average revenue of              workshops available.                      systems, electronic commerce, pre-award
    $1,879,266.                                    • Templates and samples to get your         surveys and post-award actions. All
  • Participating businesses averaged                business planning underway.               GTPAC services, including electronic bid
    $2 million in revenue, with new                • Online, interactive assessment tools
                                                                                               matching, are offered at no charge.
    cumulative financing of $7.2 million             are featured and used to direct clients
                                                     to appropriate training.                    GTPAC counselors are located
    secured in 2010.
  • Nearly half of the participants secured        Course topics include a financial           around the state to provide one-on-one
    federal, state, local and tribal contracts   primer keyed around SBA’s loan-               counseling on any procurement issue.
    with a cumulative total of $287              guarantee programs, a course on               The counselors and offices listed are
    million.                                     exporting, and courses for veterans           open from 8-5 p.m. Monday through
  • Approximately half of the participants       and women seeking federal                     Friday:
    have hired new workers, creating 275                                                       Atlanta Office
                                                 contracting opportunities, as well as            Jone Debnam                404-385-3389
    new jobs in 2010.
  • All participants were introduced and         an online library of podcasts, business          Tom Larkin                 404-385-3376
    trained on becoming SBA 8(a) certified       publications, templates and articles.            Chuck Schadl               404-894-0932
    firms; nearly 25 percent of respondents        Find these free resources at www.sba.
    are currently certified as SBA 8(a)          gov/training.                                 Athens Office
    firms, while other participants                                                               Steven Bettner             706-552-4453
    reported a focused intention on              Georgia Tech Procurement
    applying to the 8(a) program.                                                              Augusta Office
                                                 Assistance Center                                404-894-0266
  • Nearly 50 percent of participating
                                                    To help small firms supplying goods
    respondents were female executives
    and 70 percent were minority business        and services to the federal government,       Columbus Office
    executives.                                  the Defense Logistics Agency contracts           Roy Leggett                706-569-2688
  • 85 percent of responding executives          with “procurement assistance centers” to
    were Satisfied or Very Satisfied with        assist these firms in doing business with     Gainesville Office
    the overall training series and results.     federal, state and local governments.            Joe Beaulieu               404-894-0266
   To find out more about this executive-        The Georgia Tech Procurement
                                                                                               Rome Office
level training opportunity, please               Assistance Center (GTPAC) is one such            Jerry Shadinger            678-890-2342
visit www.sba.gov/e200 for host cities,          center which covers the state of Georgia.
training schedules, and selection                   The major purpose of GTPAC is              Savannah Office
criteria.                                        to promote economic and business                 Larry Blige                912-963-2524
                                                 development in Georgia and provide
SBA’S ONLINE TOOLS AND                           assistance to small business in the           Warner Robins Office
                                                                                                  Donna Vandersall           478-953-1460
TRAINING
                                                 government procurement market.
                                                 The center helps firms locate bidding         Albany Office
  SBA’s Small Business Training                  opportunities through an electronic              Clovia Hamilton            229-430-4189
Network is a virtual campus complete             matching process with federal, state and
with free online courses, workshops,             local government buying activities that          The GTPAC counselors also conduct
podcasts, learning tools and business-           purchase certain goods and services.          no-cost seminars at various locations
readiness assessments.                           Although assistance is given upon             around the state. The seminars,
Key Features of the Small Business               request to any firm, the majority of          locations, and other general information
Training Network:                                clients are small businesses of all types.    may be viewed at the GTPAC website
  Training is available anytime and                 Services include: locating bidding         www.gtpac.org. Attendees may register
anywhere—all you need is a computer              opportunities, solicitation analysis, bid/    and get directions at this site.
with Internet access.                            proposal preparation, federal specs

12 — Small Business Resource   GEORGIA                                                                               Visit us online: www.sba.gov/ga
                                  REACHING UNDERSERVED COMMUNITIES
   SBA also offers a number of programs        SBA is committed to reaching               employee is called to active duty. The
specifically designed to meet the needs     out to faith based and community              Military Reservist Economic Injury
in the underserved communities.             organizations that are eligible to            Disaster Loan Program (MREIDL)
                                            participate in the agency’s programs by       provides loans up to $2 million to eligible
                                            informing their congregants, members
WOMEN BUSINESS OWNERS                       and neighbors about SBA’s programs.
                                                                                          small businesses to cover operating costs
                                                                                          that cannot be met due to the loss of an
   Women entrepreneurs are changing         In particular, many faith-based and           essential employee called to active duty
the face of America’s economy. In the       community non-profit organizations
                                                                                          in the Reserves or National Guard.
1970s, women owned less than five           can provide a local financing option
                                                                                            Among the SBA’s unique services for
percent of the nation’s businesses.         for entrepreneurs by becoming SBA
                                            Microloan Intermediaries. An SBA              veterans are: an Entrepreneurship Boot
   Today, they are majority owners                                                        Camp for Veterans with Disabilities in
of about a third of the nation’s small      Microloan Intermediary often acts as
                                            a bank for entrepreneurs and small            partnership with 6 top U.S. universities
businesses and are at least equal owners
                                            businesses that might otherwise be            (www.whitman.syr.edu/ebv), a program
of about half of all small businesses.
                                            unable to find access to capital.             to reach women veteran-entrepreneurs
SBA serves women entrepreneurs
                                                                                          (www.whitman.syr.edu/vwise) , and a
nationwide through its various programs
and services, some of which are designed    VETERANS AND RESERVISTS                       program for Reserve Component family
                                                                                          members called Operation Endure
especially for women.                       BUSINESS DEVELOPMENT                          and Grow (www.whitman.syr.edu/
   The SBA’s Office of Women’s Business
                                              To ensure that veterans, service-           endureandgrow).
Ownership (OWBO) serves as an
                                            disabled veterans and Reserve and               For more information about small
advocate for women-owned businesses.
                                            National Guard member entrepreneurs           business lending programs for veteran
OWBO oversees a nationwide network
                                            receive special consideration in all of       business owners and Reserve or
of 110 women’s business centers that
                                            SBA’s entrepreneurial programs and            Guard members who are activated,
provide business training, counseling
                                            resources, the SBA has established            including Patriot Express, microloans,
and mentoring geared specifically to
                                            an Office of Veterans Business                and Advantage loans, see the section
women, especially those who are socially
                                            Development (OVBD). Each year,                on Access to Capital. To learn more
and economically disadvantaged. The
                                            OVBD reaches thousands of veterans,           about the Veterans Business Outreach
program is a public-private partnership
                                            Reserve Component members,                    program or find the nearest SBA VBOC,
with locally-based nonprofits.
                                            transitioning service members and             visit the SBA Web site at
   Women’s Business Centers serve
a wide variety of geographic areas,
                                            others who are – or who want to               www.sba.gov/vets.
                                            become – entrepreneurs and small
population densities, and economic
environments, including urban,
                                            business owners. OVBD develops and
                                            distributes informational materials for
                                                                                          NATIVE AMERICAN BUSINESS
suburban, and rural. Local economies
vary from depressed to thriving, and
                                            entrepreneurship such as the Veterans         DEVELOPMENT
                                            Business Resource Guide, VETGazette,             The SBA Office of Native American
range from metropolitan areas to
                                            and Getting Veterans Back to Work. In         Affairs (ONAA) ensures American
entire states. Each Women’s Business
                                            addition, there are 16 Veterans Business      Indians, Alaska Natives and Native
Center tailors its services to the needs                                                  Hawaiians seeking to create, develop
of its individual community, but all        Outreach Centers strategically located
                                            throughout the country that provide           and expand small businesses have
offer a variety of innovative programs,                                                   full access to the necessary business
often including courses in different        both online and in-person training,
                                            counseling, mentoring, workshops,             development and expansion tools
languages. They provide training in                                                       available through the agency’s
finance, management, marketing, and         referrals, and more. Each of the SBA’s
                                            68 District Offices also has a designated     entrepreneurial development, lending,
the Internet, as well as access to all of                                                 and contracting programs. ONAA
the SBA’s financial and procurement         veteran’s business development officer.
                                                                                          provides a network of training (including
assistance programs.                          The SBA offers special assistance for
                                                                                          the online tool “Small Business
                                            small businesses owned by activated
                                                                                          Primer: Strategies for Growth”) and
CENTER FOR FAITH-BASED AND
                                            Reserve and National Guard members.
                                                                                          counseling services and engages in
                                            Any self-employed Reserve or Guard
NEIGHBORHOOD PARTNERSHIPS                   member with an existing SBA loan can
                                                                                          numerous outreach activities, such as
                                                                                          tribal consultations, development and
   Faith-based and Neighborhood             request from their SBA lender or SBA          distribution of educational materials,
Partnerships know their communities,        district office loan payment deferrals,       attendance and participation in
and they have earned their people’s         interest rate reductions and other relief     economic development events and
trust. Because of their credibility,        after they receive their activation orders.   assisting these small businesses with
they are uniquely positioned to build       In addition, the SBA offers special           SBA programs.
awareness of programs that encourage        low-interest-rate financing to small             More information is at
entrepreneurship, economic growth and       businesses when an owner or essential         www.sba.gov/naa.
job creation.

Visit us online: www.sba.gov/ga                                                                      GEORGIA Small Business Resource —   13
  ARE YOU RIGHT FOR SMALL BUSINESS OWNERSHIP?
     Most new business owners who
  succeed have planned for every phase
                                                      own shoulders. Strong motivation
                                                      will help you survive slowdowns and
                                                                                                HOME-BASED BUSINESSES
                                                      periods of burnout.                          Going to work used to mean
  of their success. Thomas Edison, the
                                                    • How will the business affect              traveling from home to a plant, store or
  great American inventor, once said,
                                                      your family? The first few years of       office. Today, many people do some or
  “Genius is 1 percent inspiration and                                                          all their work at home.
                                                      business start-up can be hard on
  99 percent perspiration.” That same
                                                      family life. It’s important for family
  philosophy also applies to starting a               members to know what to expect            Getting Started
  business.                                           and for you to be able to trust that         Before diving headfirst into a home-
     First, you’ll need to generate a little          they will support you during this         based business, you must know why
  bit of perspiration deciding whether                time. There also may be financial         you are doing it. To succeed, your
  you’re the right type of person to start            difficulties until the business becomes   business must be based on something
  your own business.                                  profitable, which could take months       greater than a desire to be your
                                                      or years. You may have to adjust to a     own boss. You must plan and make
  IS ENTREPRENEURSHIP FOR                             lower standard of living or put family
                                                      assets at risk.
                                                                                                improvements and adjustments along
                                                                                                the road.
  YOU?                                              Once you’ve answered those                     Working under the same roof where
     There is simply no way to eliminate          questions, you should consider what           your family lives may not prove to be
  all the risks associated with starting          type of business you want to start.           as easy as it seems. One suggestion is
  a small business, but you can improve           Businesses can include franchises,            to set up a separate office in your home
  your chances of success with good               at-home businesses, online businesses,        to create a professional environment.
  planning, preparation, and insight.             brick-and-mortar stores or any                Ask yourself these questions:
  Start by evaluating your strengths              combination of those.                           • Can I switch from home
                                                                                                    responsibilities to business work
  and weaknesses as a potential owner                                                               easily?
  and manager of a small business.                FRANCHISING                                     • Do I have the self-discipline to
  Carefully consider each of the following                                                          maintain schedules while at home?
                                                     There are more than 3,000 business           • Can I deal with the isolation of
  questions:
                                                  franchises. The challenge is to decide            working from home?
    • Are you a self-starter? It will be
      entirely up to you to develop projects,     on one that both interests you and is
      organize your time, and follow              a good investment. Many franchising           Legal Requirements
      through on details.                         experts suggest that you comparison              A home-based business is subject to
    • How well do you get along with              shop by looking at multiple franchise         many of the same laws and regulations
      different personalities? Business           opportunities before deciding on the          affecting other businesses.
      owners need to develop working              one that’s right for you.                     Some general areas include:
      relationships with a variety of                Some of the things you should                • Zoning regulations. If your business
      people including customers, vendors,        look at when evaluating a franchise:              operates in violation of them, you
      staff, bankers, employees, and              historical profitability, effective               could be fined or shut down.
      professionals such as lawyers,                                                              • Product restrictions. Certain
                                                  financial management and other
      accountants, or consultants. Can                                                              products cannot be produced in the
                                                  controls, a good image, integrity and             home. Most states outlaw home
      you deal with a demanding client,           commitment, and a successful industry.
      an unreliable vendor, or a cranky                                                             production of fireworks, drugs,
                                                     In the simplest form of franchising,           poisons, explosives, sanitary or
      receptionist if your business interests
                                                  while you own the business, its                   medical products and toys. Some
      demand it?
    • How good are you at making                  operation is governed by the terms of             states also prohibit home-based
      decisions? Small business owners are        the franchise agreement. For many,                businesses from making food, drink
      required to make decisions constantly       this is the chief benefit for franchising.        or clothing.
      – often quickly, independently, and         You are able to capitalize on a business         Be sure to consult an attorney and
      under pressure.                             format, trade name, trademark and/            your local and state departments
    • Do you have the physical and                or support system provided by the             of state, labor and health to find
      emotional stamina to run a                  franchisor. But you operate as an             out which laws and regulations will
      business? Business ownership can            independent contractor with the ability       affect your business. Additionally,
      be exciting, but it’s also a lot of work.   to make a profit or sustain a loss            check on registration and accounting
      Can you face six or seven 12–hour           commensurate with your ownership.             requirements needed to open your
      workdays every week?                           If you are concerned about starting        home-based business. You may need
    • How well do you plan and                    an independent business venture, then         a work certificate or license from the
      organize? Research indicates that
                                                  franchising may be an option for you.         state. Your business name may need
      poor planning is responsible for most
      business failures. Good organization
                                                  Remember that hard work, dedication           to be registered with the state. A
      — of financials, inventory, schedules,      and sacrifice are key elements in             separate business telephone and bank
      and production — can help you avoid         the success of any business venture,          account are good business practices.
      many pitfalls.                              including a franchise.                           Also remember, if you have
    • Is your drive strong enough?                   For more information visit                 employees you are responsible for
      Running a business can wear you             www.sba.gov/franchise.                        withholding income and social-
      down emotionally. Some business                                                           security taxes, and for complying with
      owners burn out quickly from having                                                       minimum wage and employee health
      to carry all the responsibility for the                                                   and safety laws.
      success of their business on their

14 — Small Business Resource   GEORGIA                                                                               Visit us online: www.sba.gov/ga
  WRITING A BUSINESS PLAN

      After you’ve thought about what                                                                                               •
   type of business you want, the
   next step is to develop a business
   plan. Think of the business plan
   as a roadmap with milestones
   for the business. It begins as a
   pre-assessment tool to determine
   profitability and market share, then
   expands as an in-business assessment
   tool to determine success, obtain
   financing and determine repayment
   ability, among other factors.
      Creating a comprehensive business
   plan can be a long process, and you
   need good advice. The SBA and its
   resource partners, including Small
   Business Development Centers,
   Women’s Business Centers, Veterans
   Business Outreach Centers, and
   SCORE, have the expertise to help you
   craft a winning business plan. SBA
   also offers online templates to get you    Marketing                                      Provide projected income statements,
   started.                                    • Discuss the products and services
                                                                                             and balance sheets for a two-year
      In general, a good business plan           your company will offer.
                                                                                             period.
   contains:                                   • Identify customer demand for your
                                                                                         •   Discuss your break-even point.
                                                 products and services.
   Introduction                                                                          •   Explain your personal balance sheet
                                               • Identify your market, its size and
      • Give a detailed description of the                                                   and method of compensation.
                                                 locations.
        business and its goals.                                                          •   Discuss who will maintain your
                                               • Explain how your products and
      • Discuss ownership of the business                                                    accounting records and how they will
                                                 services will be advertised and
        and its legal structure.                                                             be kept.
                                                 marketed.
      • List the skills and experience you                                               •   Provide “what if” statements
                                               • Explain your pricing strategy.
        bring to the business.                                                               addressing alternative approaches to
      • Discuss the advantages you and your   Financial Management                           potential problems.
        business have over competitors.        • Develop an expected return on
                                                 investment and monthly cash flow for
                                                                                        Operations
                                                                                         • Explain how the business will be
                                                 the first year.
                                                                                           managed day-to-day.
                                                                                         • Discuss hiring and personnel
                                                                                           procedures.
                                                                                         • Discuss insurance, lease or rent
                                                                                           agreements, and issues pertinent to
                                                                                           your business.
                                                                                         • Account for the equipment necessary
                                                                                           to produce your goods or services.
                                                                                         • Account for production and delivery
                                                                                           of products and services.

                                                                                        Concluding Statement
                                                                                           Summarize your business goals
                                                                                        and objectives and express your
                                                                                        commitment to the success of your
                                                                                        business. Once you have completed
                                                                                        your business plan, review it with
                                                                                        a friend or business associate and
                                                                                        professional business counselor
                                                                                        like SCORE, WBC or SBDC
                                                                                        representatives, SBA district office
                                                                                        business development specialists
                                                                                        or veterans business development
                                                                                        specialists.
                                                                                           Remember, the business plan is a
                                                                                        flexible document that should change
                                                                                        as your business grows.




Visit us online: www.sba.gov/ga                                                                     GEORGIA Small Business Resource —   15
                                               CAPITAL
                               Financing Options to Start or Grow Your Business
                                                                                              The SBA guaranty reduces the
                                                                                           lender’s risk of borrower non-payment.
                                                                                           If the borrower defaults, the lender
                                                                                           can request SBA to pay the lender that
                                                                                           percentage of the outstanding balance
                                                                                           guaranteed by SBA. This allows the
                                                                                           lender to recover a portion from SBA of
                                                                                           what it lent if the borrower can’t make
                                                                                           the payments. The borrower is still
                                                                                           obligated for the full amount.
                                                                                              To qualify for an SBA loan, a small
                                                                                           business must meet the lender’s
                                                                                           criteria and the 7(a) requirements. In
                                                                                           addition, the lender must certify that it
                                                                                           would not provide this loan under the




M
                                                                                           proposed terms and conditions unless
                                                                                           it can obtain an SBA guaranty. If the
              any entrepreneurs need         resources will be needed to accomplish
                                                                                           SBA is going to provide a lender with
              financial resources to start   the desired business purpose including
                                                                                           a guaranty, the applicant must be
              or expand a small business     the associated costs, the applicants’         eligible and creditworthy and the loan
              themselves and must            contribution, use of loan proceeds,           structured under conditions acceptable
              combine what they have         collateral, and, most important, an           to SBA.
with other sources of financing. These       explanation of how the business will
sources can include family and friends,      be able to repay the loan in a timely         Percentage of Guaranties and Loan
venture-capital financing, and business      manner.                                       Maximums
loans.                                          The lender will analyze the                   The SBA only guarantees a portion of
   This section of the Small Business        application to see if it meets the lender’s   any particular loan so each loan will also
Resource guide discusses SBA’s primary       criteria and SBA’s requirements. SBA          have an unguaranteed portion, giving
business loan and equity financing           will look to the lender to do much, if not    the lender a certain amount of exposure
programs. These are: the 7(a) Loan           all, of the analysis before it provides       and risk on each loan. The percentage
Program, the Certified Development           its guaranty on the lender’s loan. In         SBA guarantees depends on either the
Company or 504 Loan Program, the             the case of microlenders SBA loans            dollar amount or the program the lender
Microloan Program and the Small              these intermediaries funds at favorable       uses to obtain its guaranty. For loans of
Business Investment Company                  rates to re-lend to businesses with           $150,000 or less the SBA may guaranty
Program. The distinguishing features         financing needs up to $50,000. The            as much as 85 percent and for loans
for these programs are the total dollar      SBA’s business loan programs provide a        over $150,000 the SBA can provide a
amounts that can be borrowed, the type       key source of financing for viable small      guaranty of up to 75 percent.
of lenders who can provide these loans,      businesses that have real potential              The maximum 7(a) loan amount
the uses for the loan proceeds, and the      but cannot qualify for ong-term, stable       is $5 million. (Loans made under
terms placed on the borrower.                financing.                                    the SBAExpress program, which is
   Note: The SBA does not offer grants                                                     discussed later in this section, have a 50
to individual business owners to start or
grow a business.                             7(a) LOAN PROGRAM                             percent guaranty.)
                                                The 7(a) Loan program is the SBA’s         Interest Rates and Fees
SBA BUSINESS LOANS                           primary business loan program. It
                                             is the agency’s most frequently used
                                                                                             The actual interest rate for a 7(a)
                                                                                           loan guaranteed by SBA is negotiated
   If you are contemplating a business       non-disaster financial assistance             between the applicant and lender and
loan, familiarize yourself with the          program because of its flexibility in         subject to SBA maximums. Both fixed
SBA’s business loan programs to see          loan structure, variety of loan proceed       and variable interest rate structures
if they may be a viable option. Keep         uses, and availability. The program has       are available. The maximum rate is
in mind the dollar amount you seek to        broad eligibility requirements and credit     comprised of two parts, a base rate and
borrow and how you want to use the           criteria to accommodate a wide range of       an allowable spread. There are three
loan proceeds. The three principal           financing needs.                              acceptable base rates (Wall Street
players in most of these programs are           The business loans that SBA                Journal Prime*, London Interbank One
the applicant small business, the lender     guarantees do not come from the               Month Prime plus 3 percent, and an
and the SBA. SBA guarantees a portion        agency, but rather from banks and other       SBA Peg Rate). Lenders are allowed
of the loan (except for Microloans).         approved lenders. The loans are funded        to add an additional spread to the base
The business should have its business        by these organizations, and they make         rate to arrive at the final rate. For
plan prepared before it applies for a        the decisions to approve or not approve       loans with maturities of less than seven
loan. This plan should explain what          the applicants’ requests.                     years, the maximum spread will be no

16 — Small Business Resource   GEORGIA                                                                         Visit us online: www.sba.gov/ga
more than 2.25 percent. For loans with        charge the borrower a prepayment fee          involved in gambling and any illegal
maturities of seven years or more, the        if the loan has a maturity of 15 or more      activity.
maximum spread will be 2.75 percent.          years and is pre-paid during the first          The SBA also cannot loan guaranties
The spread on loans under $50,000             three years.                                  to non-profit businesses, private clubs
and loans processed through Express                                                         that limit membership on a basis
procedures may be higher.                     Collateral                                    other than capacity, businesses that
   Loans guaranteed by SBA are                   The SBA expects every 7(a) loan to         promote a religion, businesses owned by
assessed a guaranty fee. This fee is          be fully secured, but the SBA will not        individuals incarcerated or on probation
based on the loan’s maturity and the          decline a request to guaranty a loan if       or parole, municipalities, and situations
dollar amount guaranteed, not the             the only unfavorable factor is insufficient   where the business or its owners
total loan amount. The guaranty fee is        collateral, provided all available            previously failed to repay a federal loan
generally paid by the borrower and can        collateral is offered. What these two         or federally assisted financing.
be included in the loan proceeds.             policies mean is that every SBA loan
   On any loan with a maturity of one         is to be secured by all available assets      Use of Proceeds
year or less, the fee is just 0.25 percent    (both business and personal) until the           The third eligibility factor is use of
of the guaranteed portion of the loan.        recovery value equals the loan amount         proceeds. 7(a) proceeds can be used
On loans with maturities of more than         or until all assets have been pledged         to: purchase machinery; equipment;
one year, the normal guaranty fee is 2        to the extent that they are reasonably        fixtures; supplies; make leasehold
percent of the SBA guaranteed portion         available. Personal guaranties are            improvements; as well as land and/or
on loans up to $150,000; 3 percent on         required from all the principal owners of     buildings that will be occupied by the
loans over $150,000 but not more than         the business. Liens on personal assets of     business borrower.
$700,000; and 3.5 percent on loans over       the principals may be required.               Proceeds can also be used to:
$700,000. There is also an additional                                                         • Expand or renovate facilities;
fee of 0.25 percent on any guaranteed         Eligibility                                     • Acquire machinery, equipment,
portion over $1 million.                         7(a) loan eligibility is based on four         furniture, fixtures and leasehold
* All references to the prime rate refer      different factors. The first is size, as          improvements;
to the base rate in effect on the first       all loan recipients must be classified          • Finance receivables and augment
                                                                                                working capital;
business day of the month the loan            as “small” by SBA. The basic size
                                                                                              • Finance seasonal lines of credit;
application is received by SBA.               standards are outlined below. A more            • Acquire businesses;
                                              in-depth listing of standards can be            • Start up businesses;
7(a) Loan Maturities                          found at www.sba.gov/size.                      • Construct commercial buildings; and
  SBA loan programs are generally                                                             • Refinance existing debt under certain
intended to encourage longer term small       SBA Size Standards:                               conditions.
business financing, but actual loan             • Manufacturing — from 500 to no more          SBA 7(a) loan proceeds cannot be used
maturities are based on the ability to            than 1,500 employees                      for the purpose of making investments.
repay, the purpose of the loan proceeds         • Wholesaling — No more than 100
                                                  employees
                                                                                            SBA proceeds cannot be used to
and the useful life of the assets financed.                                                 provide funds to any of the owners
                                                • Services — from $4.5 million to no
However, maximum loan maturities                  more than $35.5 million in average        of the business except for ordinary
have been established: 25 years for real          annual receipts                           compensation for actual services
estate; up to 10 years for equipment            • Retailing — from $7 million to no more    provided.
(depending on the useful life of the              than $35.5 million in average annual
equipment); and generally up to seven             receipts                                  Miscellaneous Factors
years for working capital. Short-term           • General construction — from $7               The fourth factor involves a variety
loans and revolving lines of credit are           million to no more than $33.5 million     of requirements such as SBA’s credit
also available through the SBA to help            in average annual receipts
                                                • Agriculture — from $750,000 to no
                                                                                            elsewhere test and utilization of
small businesses meet their short-term                                                      personal assets requirements, where the
                                                  more than $17.5 million in average
and cyclical working capital needs.               annual receipts                           business and its principal owners must
                                                There is also an alternate size             use their own resources before getting a
Structure                                     standard that is based on a net worth         loan guaranteed by SBA. It also includes
   Most 7(a) loans are repaid with            ($15 million or less) and average net         SBA’s anti-discrimination rules and
monthly payments of principal and             income ($5 million or less). This new         restrictions on lending to agricultural
interest. For fixed-rate loans the            alternate makes more businesses eligible      enterprises because there are other
payments stay the same, whereas               for SBA loans and applies to all SBA          agencies of the federal government with
for variable rate loans the lender can        non-disaster loan programs.                   programs to fund such businesses.
re-establish the payment amount                                                             Generally, SBA loans must meet the
when the interest rates change or at          Nature of Business                            following criteria:
other intervals, as negotiated with              The second eligibility factor is based       • Every loan must be for a sound
the borrower. Applicants can request                                                            business purpose;
                                                                                                                                                CAPITAL


                                              on the nature of the business and the
that the lender establish the loan with                                                       • There must be sufficient invested
                                              process by which it generates income or           equity in the business so it can operate
interest-only payments during the             the customers it serves. The SBA has              on a sound financial basis;
start-up and expansion phases (when           general prohibitions against providing          • There must be a potential for long-
eligible) to allow the business time to       financial assistance to businesses                term success;
generate income before it starts making       involved in such activities as lending,         • The owners must be of good character
full loan payments. Balloon payments          speculating, passive investment,                  and reputation; and
or call provisions are not allowed on any                                                     • All loans must be so sound as to
                                              pyramid sales, loan packaging,                    reasonably assure repayment.
7(a) loan. The lender may not charge a        presenting live performances of a
prepayment penalty if the loan is paid                                                        For more information, go to
                                              prurient sexual nature, businesses            www.sba.gov/apply.
off before maturity, but the SBA will

Visit us online: www.sba.gov/ga                                                                        GEORGIA Small Business Resource —   17
 What To Take To The Lender                                                                    SPECIAL PURPOSE 7(a) LOAN
    Documentation requirements may                  For the Standard, Certified and            PROGRAMS
  vary; contact your lender for the             Preferred methods, the applicant                  The 7(a) program is the most flexible
  information you must supply.                  fills out SBA Form 4, and the lender           of SBA’s lending programs. The agency
  Common requirements include the               completes SBA Form 4-1. When                   has created several variations to the
  following:                                    requests for guarantees are processed          basic 7(a) program to address the
     • Purpose of the loan                      using Express or Advantage methods,            particular financing need of certain
     • History of the business                  the applicant uses more of the regular         small businesses. These special purpose
     • Financial statements for three years     forms of the lender and just has a few         programs are not necessarily for all
       (existing businesses)
     • Schedule of term debts (existing         federal forms to complete. When SBA            businesses but may be very useful
       businesses)                              receives a request that is processed           to some small businesses. They are
     • Aging of accounts receivable and         through Standard or Certified                  generally governed by the same rules,
       payable (existing businesses)            Lender Program procedures, it either           regulations, fees, interest rates, etc. as
     • Projected opening-day balance sheet      reanalyzes or reviews the lender’s             the regular 7(a) loan guaranty. Lenders
       (new businesses)                         eligibility and credit analysis before         can advise you of any variations.
     • Lease details
     • Amount of investment in the business
                                                deciding to approve or reject. For
       by the owner(s)                          requests processed through Preferred           SBAExpress
     • Projections of income, expenses and      Lender Program or Express programs,               The SBAExpress guaranty is available
       cash flow as well as an explanation of   the lender is delegated the authority to       to lenders as a way to obtain a guaranty
       the assumptions used to develop these    make the credit decision without SBA’s         on smaller loans up to $350,000.
       projections                              concurrences, which helps expedite the         The program authorizes selected,
     • Personal financial statements on the     processing time.                               experienced lenders to use mostly their
       principal owners
     • Resume(s) of the principal owners and        In guaranteeing the loan, the SBA          own forms, analysis and procedures
       managers.                                assures the lender that, in the event the      to process, service and liquidate SBA-
                                                borrower does not repay the loan, the          guaranteed loans. The SBA guarantees
  How the 7(a) Program Works                    government will reimburse the lending          up to 50 percent of an SBAExpress loan.
     Applicants submit their loan               institution for a portion of its loss. By      Loans under $25,000 do not require
  application to a lender for the initial       providing this guaranty, the SBA is            collateral. The use of loan proceeds is
  review. The lender will generally             able to help tens of thousands of small        the same as for any basic 7(a) loan. Like
  review the credit merits of the request       businesses every year get financing            most 7(a) loans, maturities are usually
  before deciding if they will make the         they might not otherwise obtain.               five to seven years for working capital
  loan themselves or if they will need an           After SBA approval, the lender             and up to 25 years for real estate or
  SBA guaranty. If a guaranty is needed,        is notified that its loan has been             equipment. Revolving lines of credit are
  the lender will also review eligibility.      guaranteed. The lender then will               allowed for a maximum of seven years.
  The applicant should be prepared to           work with the applicant to make sure
  complete some additional documents            the terms and conditions are met               Bank of America
  before the lender sends the request           before closing the loan, disbursing the           Contact: Small Business
  for guaranty to the SBA. Applicants           funds, and assuming responsibility                Financial Solutions
  who feel they need more help with the         for collection and general servicing.             888-931-5626 Toll Free
  process should contact their local SBA        The borrower makes monthly loan
  district office or one of SBA’s resource      payments directly to the lender. As with
                                                                                               BBVA Compass Bank
  partners for assistance.                                                                        17218 Preston Rd.
                                                any loan, the borrower is responsible for         Dallas, TX 75252
     There are several ways a lender            repaying the full amount of the loan in
  can apply for a 7(a) guaranty from                                                              Contact: Helma Gentry
                                                a timely manner.                                  972-735-3540 • 972-735-3598 Fax
  SBA. The main differences between
  these methods are related to the
  documentation which the lender                What the SBA Looks for:                        Borrego Springs Bank
                                                  • Ability to repay the loan on time from        14101 Panama City Beach Pkwy., Ste. 300
  provides, the amount of review which                                                            Panama City Beach, FL 32413
                                                    the projected operating cash flow;
  SBA conducts, the amount of the loan            • Owners and operators who are of good          Contact: Fred Crispen
  and the lender responsibilities in case           character;                                    866-644-0042 • 866-717-7718 Fax
  the loan defaults and the business’             • Feasible business plan;
  assets must be liquidated. The methods          • Management expertise and                   Branch Banking & Trust Company
  are                                               commitment necessary for success;             5901-C Peachtree Dunwoody Rd., Ste. 420
     • Standard 7(a) Guaranty                     • Sufficient funds, including the SBA           Atlanta, GA 30328
     • Certified Lender Program                     guaranteed loan, to operate the               Contact: Kass Phelps
     • Preferred Lender Program                     business on a sound financial basis           770-901-3283 • 770-551-8781 Fax
     • Rural Lender Advantage                       (for new businesses, this includes the
     • SBA Express                                  resources to meet start-up expenses        CBC National Bank
     • Patriot Express                              and the initial operating phase);             3010 Royal Blvd. S., Ste. 230
     • Export Express                             • Adequate equity invested in the               Alpharetta, GA 30022
     • Small Loan Advantage                         business; and
                                                                                                  Contact: Susan Battle
     • Community Advantage                        • Sufficient collateral to secure the loan
                                                                                                  404-455-8595 • 404-795-9051 Fax
                                                    or all available collateral if the loan
                                                    cannot be fully secured.




18 — Small Business Resource   GEORGIA                                                                              Visit us online: www.sba.gov/ga
Center Bank                            First National Bank of Coffee County   Newtek Small Business Finance Inc.
     253 N. Western Ave.                  420 S. Madison Ave.                    1440 Broadway, 17th Fl.
     Los Angeles, CA 90004                Douglas, GA 31534                      New York, NY 10018
     Contact: Sarah Bae                   Contact: Lee McLean                    Contact: Peter Downs
     213-637-9624 • 213-427-6080 Fax      912-384-1100 • 912-384-2666 Fax        212-356-9510 ext. 10125
                                                                                 212-643-0340 Fax
Colony Bank                            Foster Bank
     115 S. Grant St.                     5725 State Bridge R., Ste. 104      The Private Bank & Trust Company
     Fitzgerald, GA 31704                 Johns Creek, GA 30022                  3169 Holcomb Bridge Rd., Ste. 202
     Contact: Andy Johnson                Contact: Steve Han                     Norcross, GA 30071
     229-426-6239 • 229-426-6074 Fax      770-451-1220 • 770-451-7725 Fax        Contact: Claudia Wilson
                                       Gulf Coast Bank & Trust Company           770-840-2616 • 770-840-2601 Fax
East West Bank                            4 Sanctuary Blvd., Ste. 201
     3490 Shallowford Rd.                 Mandeville, LA 70471                Quantum National Bank
     Atlanta, GA 30341                    Contact: Ron Coulonge                  505 Peachtree Industrial Blvd.
     Contact: David Bryan                 985-898-3882 • 985-898-3914 Fax        Suwanee, GA 30024
     770-454-0428 • 770-986-0054 Fax                                             Contact: Amy Amorose
                                       JPMorgan Chase Bank, N.A.                 770-945-8300 • 770-831-9546 Fax
Fifth Third Bank                          595 Piedmont Ave., Ste. 300
     3344 Peachtree Rd., Ste. 800         Atlanta, GA 30308                   Queensboro National Bank & Trust
     Atlanta, GA 30326                    Contact: Lakesha Johnson               120 S. Zetterower Ave.
     Contact: Derek Grayson               404-647-9443 • 866-310-4991 Fax        Statesboro, GA 30458
     404-279-4532 • 404-816-7350 Fax                                             Contact: Bruce Avant
                                       Metro City Bank                           912-764-9719 • 912-489-2453 Fax
First Intercontinental Bank               5441 Buford Hwy., Ste. 109
     5593 Buford Hwy.                     Doraville, GA 30340                 RBC Bank
     Doraville, GA 30340                  Contact: Nack Peak                     3815 Mansell Rd., Ste. 150
     Contact: Jack Byun                   770-455-4989 • 770-455-4988 Fax        Alpharetta, GA 30022
     770-407-1453 • 770-451-2053 Fax   Nara Bank, National Association           Contact: Amy Carson
                                          3731 Wilshire Blvd., Ste. 1000         678-277-4582 • 678-277-4352 Fax
                                          Los Angeles, CA 90010
                                          Contact: Sylvester Kim
                                          213-427-6347 • 213-406-8960 Fax




Visit us online: www.sba.gov/ga                                                          GEORGIA Small Business Resource —   19
Regions Bank                                 establish or expand a small business.                   low-interest-rate financing of up to $2
    250 Riverchase Pkwy. E.                  Eligible military community members                     million when an owner or essential
    Birmingham, AL 35244                     include:                                                employee is called to active duty through
    Contact: Philip Hassler                     • Veterans;                                          the Military Reservist Economic Injury
    205-560-5210 • 205-560-8881 Fax             • Service-disabled veterans;                         Disaster Loan program (MREIDL) to
                                                • Active-duty servicemembers eligible                help cover operating costs due to the
Shinhan Bank America                              for the military’s Transition Assistance
    211-11 Northern Blvd.                                                                            loss of an essential employee called to
                                                  Program;
    Bayside, N.Y. 11361                                                                              active duty. For more information on our
                                                • Reservists and National Guard
    Contact: Tammi Wui                            members;                                           MREIDLs, call 800-659-2955 or e-mail:
    718-281-7825 • 718-224-2416 Fax             • Current spouses of any of the above,               disastercustomerservice@sba.gov.
                                                  including any servicemember;
SunTrust Bank                                   • The widowed spouse of a                            PATRIOT EXPRESS LENDERS
    7818 Parham Rd., 3rd Fl.                      servicemember or veteran who died
    Mail Code CS-RIC 4323                                                                            Bank of America, National Association
                                                  during service or of a service-connected              Contact: Strategic Support Group
    Richmond, VA 23294                            disability.
    Contact: Brian K. Smith                                                                             888-931-5626
    804-270-8168 • 804-270-8552 Fax             The Patriot Express loan is offered
                                             by SBA’s nationwide network of                          Borrego Springs Bank
Synovus Bank                                 private lenders and features the fastest                   14101 Panama City Beach Pkwy., Ste. 300
    1750 S. 14th St.                         turnaround time for loan approvals.                        Panama City Beach, FL 32413
    Fernandina Beach, FL 32034               Loans are available up to $500,000 and                     866-644-0042 ext. 304
    Contact: Vicki Beaudry                   qualify for SBA’s maximum guaranty of
    904-277-5292 • 904-491-7263 Fax          85 percent for loans of $150,000 or less
                                                                                                     Branch Banking and Trust Company
                                                                                                        5901-C Peachtree-Dunwoody Rd., Ste. 420
                                             and 75 percent for loans over $150,000
United Central Bank                                                                                     Atlanta, GA 30328
    5675 Jimmy Carter Blvd.                  up to $500,000. For loans above                            770-901-3283
    Norcross, GA 30071                       $350,000, lenders are required to accept
    Contact: Ruby Lalani                     all available collateral.                               Center Bank
    678-349-3200 • 678-349-3290 Fax             The Patriot Express loan can be used                    253 N. Western Ave.
                                             for most business purposes, including                      Los Angeles, CA 90004
United Community Bank                        start-up, expansion, equipment                             213-637-9624
    P.O. Box 279
    Cornelia, GA 30531                       purchases, working capital, and                         East West Bank
    Contact: Carol Clark                     inventory or business-occupied real-                       3490 Shallowford Rd.
    706-776-9025 • 706-778-9413 Fax          estate purchases.                                          Atlanta, GA 30341
                                                Patriot Express loans feature SBA’s                     770-454-0428
Wells Fargo Bank, National Association       lowest interest rates for business loans,
    1455 W. Lake St., Ste. 306               generally 2.25 percent to 4.75 percent                  Fifth Third Bank
    Minneapolis, MN 55408                    over prime depending upon the size                         3344 Peachtree Rd., Ste. 800
    Contact: Thomas Burke                                                                               Atlanta, GA 30326
    612-667-2753 • 866-932-1889 Fax
                                             and maturity of the loan. Your local
                                                                                                        404-279-4532
                                             SBA district office will have a listing of
Wilshire State Bank                          Patriot Express lenders in your area.                   Gulf Coast Bank & Trust Co.
    3510 Shallowford Rd., Ste. 205           More information is available at                           4 Sanctuary Blvd., Ste. 201
    Atlanta, GA 30341                        www.sba.gov/patriotexpress.                                Mandeville, LA 70471
    Contact: Jong Goo Kim                       Self-employed Reserve or Guard                          985-898-3882
    678-349-8000 • 770-290-0187 Fax          members with an existing SBA loan can
                                             request from their SBA lender or SBA                    JPMorgan Chase Bank, N.A.
Patriot Express and Other Lending            district office, loan payment deferrals,                   595 Piedmont Ave., Ste. 300
Programs For Veterans                                                                                   Atlanta, GA 30308
                                             interest rate reductions and other                         404-647-9443
   The Patriot Express pilot loan            relief after they receive their activation
initiative is for veterans and members       orders. The SBA also offers special                     Newtek Small Business Finance Inc.
of the military community wanting to                                                                    1442 Broadway
                                                                                                        New York, N.Y. 10018
                                                                                                        212-356-9510 ext. 10125

                                                                                                     Private Bank of Buckhead
                                                                                                        3565 Piedmont Rd., Bldg. 3, Ste. 210
                                                                                                        Atlanta, GA 30305
                                                                                                        404-264-7989

                                                                                                     RBC Bank
                                                                                                        3815 Mansell Rd., Ste. 150
                                         • Faster, better search capabilities                           Alpharetta, GA 30022
                                         • SBA Direct to customize your search                          678-277-4582

                                         • SBA Community for news and information                    Regions Bank
  Go to SBA’s new website today,                                                                        250 Riverchase Pkwy. E.
  featuring:                             Some pages may change URLs on the upgraded site. Please        Birmingham, AL 35244
                                         consult www.sba.gov or your local SBA district office for      205-560-5210
                                         assistance.



20 — Small Business Resource   GEORGIA                                                                                     Visit us online: www.sba.gov/ga
Synovus Bank                                       materials above normal usage for          months. The guaranty can be reissued
     1750 S. 14th St.                              seasonal inventory.                       for an additional 12 months through a
     Fernandina Beach, FL 32034                  • The Builders Line Program provides        new application process. The guaranty
     904-277-5292                                  financing for small contractors or        fee the SBA charges is 0.25 percent of
                                                   developers to construct or rehabilitate
                                                                                             the guaranteed amount of the loan for
SunTrust Bank                                      residential or commercial property.
     Mail code: CS-RIC 4323                      • The Working Capital Line is a             the initial 12 months. The borrower
     7818 Parham Rd., 3rd Fl.                      revolving line of credit that provides    negotiates the interest rate and all other
     Richmond, VA 23294                            short term working capital.               fees with the lender. The program offers
     804-270-8168                                                                            flexible terms, low fees and a quick

Wells Fargo Bank, National Association
                                               EXPORT ASSISTANCE                             processing time. For information, see
                                                 The SBA has several programs that
                                                                                             www.sba.gov/exportloans.
     1455 W. Lake St., Ste. 306
     Minneapolis, MN 55408                     help existing small businesses wanting        Eligibility of Exporter
     612-667-2753                              to export goods and services. A brief           You must have a business operating
                                               description of each can be found below.       history of at least one year – not
Advantage Loans                                                                              necessarily in exporting. The SBA may
   In early 2011, SBA rolled out two           Export Working Capital Program                waive this requirement if you have
Advantage loan initiatives aimed                  The SBA’s Export Working Capital           sufficient export trade experience or
at helping entrepreneurs and small             program (EWCP) assists lenders in             other managerial experience.
business owners in underserved                 meeting the needs of exporters seeking
communities gain access to capital.            short-term export working capital.            Eligibility of Foreign Buyers
Both offer a streamlined loan application      This program enables U.S. exporters             The foreign buyer must be a
process and the regular 7(a) loan              to obtain loans to fund their direct          creditworthy entity and the methods of
guarantee for loans under $250,000.            export costs. The EWCP supports               payment must be acceptable to the SBA
   The Small Loan Advantage program            single transactions or revolving lines        and the export lender.
is available to lenders participating in       of credit. The maximum dollar amount
                                               of an export line of credit under this        Use of EWCP Proceeds
the Preferred Lenders Program. SBA                                                             • To acquire inventory for export or to be
lenders who are not participating in the       program is $5 million. SBA guarantees
                                               up to 90 percent of a loan amount or              used to manufacture goods for export.
Preferred Lenders Program can contact                                                          • To pay the manufacturing costs of
their local district office to apply.          $ 4.5 million, whichever is less. Loan
                                                                                                 goods for export.
   The Community Advantage pilot               maturities are generally for a term of 12
program opens up 7(a) lending to
mission-focused, community-based
lenders – such as Community
Development Financial Institutions
(CDFIs), Certified Development
Companies (CDCs), and microlenders
– who provide technical assistance
and economic development support in
underserved markets.
   More information on both programs is
available at www.sba.gov/advantage.

CAPLines
   The CAPLines program is designed
to help small businesses meet their
short-term and cyclical working
capital needs. The programs can
be used to finance seasonal working
capital needs; finance the direct costs
of performing certain construction,
service and supply contracts; finance the
direct cost associated with commercial
and residential construction; finance
operating capital; and consolidate
short-term debt. SBA provides up to
an 85 percent guarantee. There are
four distinct loan programs under the
CAPLine umbrella:
  • The Contract Loan Program is
    used to finance material, labor, and
    overhead needs for a specific contract
    or contracts.
  • The Seasonal Line of Credit Program
    is used to support buildup of inventory,
    accounts receivable or labor and


Visit us online: www.sba.gov/ga                                                                         GEORGIA Small Business Resource —   21
                                                                                                    property could have been refinanced
                                                                                                    under regular 7(a).

                                                                                                Collateral Requirements
                                                                                                See pg. 17 for collateral requirements.

                                                                                                How to Apply
                                                                                                   A small business exporter seeking a
                                                                                                guaranteed loan must apply to an SBA
                                                                                                participating lender. Call your local SBA
                                                                                                District Office for a list of participating
                                                                                                lenders.

                                                                                                Export Express
                                                                                                   The Export Express program is
                                                                                                designed to help SBA meet the export
                                                                                                financing needs of small businesses. It
                                                                                                is subject to the same loan processing,
                                                                                                making, closing, servicing, and
                                                                                                liquidation requirements as well as the
                                                                                                same maturity terms, interest rates, and
                                                                                                applicable fees as for other SBA loans
                                                                                                except as noted below. The total Export
  • To purchase goods or services for           $5 million. The international trade             Express loan cannot exceed $500,000.
    export.                                     loan provides an SBA guarantee up
  • To support standby letters of credit                                                        SBA guarantees 90 percent for loans
                                                to $ 4.5 million for a term loan used           of $350,000 and under and 75 percent
    related to export transactions.             for the acquisition, construction,
  • For pre-shipment working capital                                                            for loans greater than $350,000 up to
                                                renovation, modernization, improvement          the maximum of $500,000. SBA allows
    directly related to export orders.
  • For post-shipment foreign accounts          or expansion of long-term fixed assets          participating lenders to make their own
    receivable financing.                       or the refinancing of an existing loan          credit decisions. SBA provides a quick
                                                used for these same purposes. It may            processing time, less than 36 hours.
Ineligible Use of Proceeds                      also be used for working capital or in
  • To support the applicant’s domestic         conjunction with any SBA working                Eligibility of Exporter
    sales.                                      capital loans, including the EWCP. The            You must have a business operating
  • To acquire fixed assets or capital goods    SBA guaranty fee and interest rates are         history of at least one year – not
    for the applicant’s business.               the same as for any standard 7(a) loans.        necessarily in exporting. The SBA may
  • To support a sale where the exporter is
    not taking title to the goods.                                                              waive this requirement if you have
                                                Eligibility of Exporter                         sufficient export trade experience or
  • To acquire, equip, or rent commercial         • Applicants must meet the same
    space overseas.                                                                             other managerial experience.
                                                    eligibility requirements for a 7(a) loan.
  • To serve as a warranty letter of credit.      • Applicant must establish that the loan
                                                    will significantly expand or develop
                                                                                                Eligibility of Foreign Buyers
Collateral Requirements                             an export market, or the applicant            The foreign buyer must be a
  • Collateral for the manufacturing sector         has been adversely affected by import       creditworthy entity and the methods of
    typically consists of a first lien on all       competition, and, in addition, the          payment must be acceptable to the SBA
    export-related inventory and export             applicant must show that upgrading          and the export lender.
    related accounts receivable.                    equipment or facilities will improve its
  • Collateral for the service sector               competitive position.                       Use of Proceeds
    typically consists of assignment of           • If eligibility is based on entering or        • Finance standby letters of credit used
    proceeds of export-related contracts            expanding export sales, the applicant           for either bid or performance bonds;
    or purchase orders and a first lien on          must submit a one or two page                 • Finance export development activities
    export-related accounts receivable.             international business plan, including          such as export marketing and
  • Other collateral may be required.               sufficient information to reasonably            promotional activities, participation
                                                    support the likelihood of expanded              in foreign trade shows, translation of
How to Apply                                        export sales.                                   product literature for foreign markets,
    A small business exporter seeking a                                                             and other activities designed to initiate
guaranteed EWCP loan must apply to a            Use of Proceeds                                     or expand the applicant’s export of its
lender.                                           • For facilities or equipment, including          products/services from the U.S.;
                                                    purchasing land and building(s);              • Provide transaction-specific financing
International Trade Loan Program                    building new facilities; renovating,            for overseas orders;
                                                    improving, or expanding existing              • Provide revolving lines of credit for
   The SBA’s International Trade Loan
                                                    facilities; purchasing or reconditioning        export purposes, the terms of which
program (ITL) helps small businesses                                                                must not exceed seven years. In
                                                    machinery, equipment and fixtures;
engaged or preparing to engage in                   and making other improvements that              some instances, as a normal course
international trade as well as small                will be used within the United States           of business, the borrower may use
businesses adversely affected by                    for producing goods or services.                portions of revolving lines of credit for
competition from imports. This program            • Refinancing a facility/building is also         domestic purposes, but no less than 70
allows for a maximum loan amount of                 permissible if the original loan on the         percent of the revolving line to be used


22 — Small Business Resource   GEORGIA                                                                               Visit us online: www.sba.gov/ga
    for export related purposes;
  • Provide term loans and other financing
                                               U.S. Export Assistance Center              CERTIFIED DEVELOPMENT
    to enable small business concerns,
                                               (USEAC)
                                                  U.S. Export Assistance Centers are
                                                                                          COMPANY LOAN PROGRAM
    including small business export
    trading companies to develop foreign       a network of facilities around the U.S.    (504 LOANS)
    markets; and                               staffed by SBA, U.S. Department of            The 504 Loan program is an economic
  • Acquire, construct, renovate,              Commerce and the Export-Import Bank        development program that supports
    modernize, improve or expand               of the U.S. to provide trade promotion     American small business growth and
    production facilities or equipment to be   and export-finance assistance for small    helps communities through business
    used in the U.S. in the production of      businesses in a single location. The       expansion and job creation. This SBA
    goods or services to be exported from      USEACs also work closely with other        program provides long-term, fixed-
    the U.S.                                   federal, state and local international     rate, subordinate mortgage financing
                                               trade organizations. To find the nearest   for acquisition and/or renovation of
Ineligible Use of Proceeds                     USEAC, go to www.export.gov/eac.           capital assets including land, buildings
  Proceeds may not be used to finance                                                     and equipment. Some refinancing is
overseas operations, other than those          U.S. Export Assistance Center              also permitted. Most for-profit small
strictly associated with the marketing            George Tracy, Director                  businesses are eligible for this program.
and/or distribution of products/services          75 Fifth St. N.W., Ste. 1055            The types of businesses excluded from
exported from the U.S.                            Atlanta, GA 30308                       7(a) loans (listed previously) are also
                                                  404-897-6089                            excluded from the 504 loan program.
How to Apply                                      www.sba.gov/international                  Loans are provided through Certified
  The application process is the same for                                                 Development Companies. CDCs work
the SBAExpress, except the applicant           Savannah Export Assistance Center          with banks and other lenders to make
                                                  Todd Gerken, Director
must demonstrate that loan proceeds                                                       loans in first position on reasonable
                                                  111 E. Liberty St., Rm. 202
will enable it to enter a new export              Savannah, GA 31401                      terms, helping lenders retain growing
market or expand an existing export               912-652-4204 • 912-652-4241 Fax         customers and provide Community
market. The applicant must submit to                                                      Redevelopment Act credit.
the lender a plan that includes projected                                                    The SBA 504 loan is distinguished
export sales for the upcoming year as                                                     from the SBA 7(a) loan program in these
well as the dollar volume of export sales                                                 ways:
for the previous year.




Visit us online: www.sba.gov/ga                                                                     GEORGIA Small Business Resource —   23
                                                 • Fixed interest rate on SBA loan. SBA       Georgia Certified Development
                                                   guarantees the debenture 100 percent.      Corporation
                                                   Debentures are sold in pools monthly          Contact: Tony Christopher
                                                   to private investors. This low, fixed         950 E. Paces Ferry Rd. N.E.,
                                                   rate is then passed on to the borrower        Ste. 3250, One Atlanta Plaza
                                                   and establishes the basis for the loan        Atlanta, GA 30326
                                                   rate.                                         404-442-2480
                                                 • All project-related costs can be
                                                   financed, including acquisition (land      Georgia Resource Capital, Inc.
                                                   and building, land and construction of        Contact: Nancy Musselwhite
                                                   building, renovations, machinery and          2000 First Dr., Ste. 220
                                                   equipment) and soft costs, such as title      Marietta, GA 30062
                                                   insurance and appraisals. Some closing        678-560-2656
                                                   costs may be financed.
                                                 • Collateral is typically a subordinate      Georgia Small Business Capital
                                                   lien on the assets financed; allows           Contact: Deborah Possick-Herron
                                                   other assets to be free of liens and          4500 Hugh Howell Rd., Ste. 640
                                                   available to secure other needed              Tucker, GA 30084
                                                   financing.                                    404-373-8601
                                                 • Long-term real estate loans are up to
                                                   20-year term, heavy equipment 10- or       Georgia Small Business Lender Inc.
The maximum debenture, or long-term                20-year term and are self-amortizing.         Contact: Clayton Black
loan, is:                                      Businesses that receive 504 loans are:            175 Emery Hwy., Ste. C
  • $5 million for businesses that create a      • Small — net worth under $15 million,          Macon, GA 31217
    certain number of jobs or improve the          net profit after taxes under $5 million,      478-751-6160
    local economy;                                 or meet other SBA size standards.
  • $5 million for businesses that meet a        • Organized for-profit.                      North Georgia Certified Development
    specific public policy goal, including       • Most types of business — retail,           Corporation
    veterans; and                                  service, wholesale or manufacturing.          Contact: Dan Penland
  • $5.5 million for manufacturers and                                                           503 W. Waugh St.
                                                  The SBA’s 504 certified development            Dalton, GA 30720
    energy public policy projects.
                                               companies serve their communities by              706-272-2300
  Recent additions to the program allow        financing business expansion needs.
$5.5 million for each project that reduces     Their professional staffs work directly        Small Business Access Partners Inc.
the borrower’s energy consumption by           with borrowers to tailor a financing              Contact: Lorra Lee
at least 10 percent; and $5.5 million for      package that meets program guidelines             460 S. Enota Dr.
each project that generates renewable          and the credit capacity of the borrower’s         Gainesville, GA 30503
energy fuels, such as biodiesel or ethanol                                                       770-536-7839
                                               business. For information, visit
production. Projects eligible for up to        www.sba.gov/504.                               Small Business Assistance Corporation
$5.5 million under one of these two                                                              Contact: Tony O’Reilly
requirements do not have to meet the           The following CDCs serve Georgia:                 111 E. Liberty St., Ste. 100
job creation or retention requirement, so                                                        Savannah, GA 31402
long as the CDC portfolio average is at        *Capital Partners Certified Development           912-232-4700
                                               Company
least $65,000.                                    Contact: Tracy Adams
  • Eligible project costs are limited                                                        Southern Georgia Area Development
                                                  6445 Powers Ferry Rd., Ste. 210             Corporation
    to long-term, fixed assets such as            Atlanta, GA 30339
    land and building (occupied by the
                                                                                                 Contact: John T. Holcombe Jr.
                                                  404-475-6019                                   327 W. Savannah Ave.
    borrower) and substantial machinery
                                                                                                 Valdosta, GA 31601
    and equipment. Working capital is not      *Coastal Area District Development                229-333-5277
    an eligible use of proceeds.               Authority
  • Most borrowers are required to make           Contact: Andrew Standard                       *Accredited Lender Program (ALP)
    an injection (borrower contribution)          501 Gloucester St., Ste. 201
    of just 10 percent which allows
    the business to conserve valuable
                                                  Brunswick, GA 31520
                                                  912-261-2500                                MICROLOAN PROGRAM
    operating capital. A further injection                                                       The Microloan program provides
    of 5 percent is needed if the business     *CSRA Business Lending
    is a start-up or new (less than 2
                                                                                              small loans ranging from under $500
                                                  Contact: Randy Griffin                      to $50,000 to women, low-income,
    years old), and a further injection of 5      3023 Riverwatch Pkwy., Ste. A
    percent is also required if the primary       Augusta, GA 30907                           minority, veteran, and other small
    collateral will be a single purpose           706-210-2010                                business owners through a network
    building.                                                                                 of approximately 160 intermediaries
  • Two-tiered project financing: A lender     Economic Development                           nationwide. Under this program, the
    finances approximately 50 percent of       Corporation of Fulton County                   SBA makes funds available to nonprofit
    the project cost and receives a first         Contact: Robert J. Shaw
    lien on the project assets (but no SBA                                                    intermediaries that, in turn, make the
                                                  5534 Old National Hwy., Bldg. H, Ste. 300
    guaranty); A CDC (backed by a 100             College Park GA 30349
                                                                                              small loans directly to entrepreneurs,
    percent SBA-guaranteed debenture)             404-836-7731                                including veterans. Proceeds can be
    finances up to 40 percent of the project                                                  used for typical business purposes such
    costs secured with a junior lien. The                                                     as working capital, or the purchase of
    borrower provides the balance of the                                                      furniture, fixtures, machinery, supplies,
    project costs.


24 — Small Business Resource   GEORGIA                                                                               Visit us online: www.sba.gov/ga
equipment, and inventory. Microloans                 DeKalb Enterprise Business Corporation               These are SBICs in Georgia:
may not be used for the purchase of real             (DEBCO)
estate. Interest rates are negotiated                   250 E. Ponce de Leon Ave., Ste. 415               EGL/Nat West Equity Partners USA
between the borrower and the                            Decatur, GA 30030                                    Salvatore Massaro, Manager
                                                        Contact: Charles Blackmon                            3495 Piedmont Rd., Bldg. 11, Ste. 412
intermediary. The maximum term for a                    404-378-1899 • www.debco.org                         Atlanta, GA 30305
microloan is 7 years.                                   DEBCO serves these counties in metro                 404-949-8303
   The program also provides business                   Atlanta. They are DeKalb, Clayton, Cobb,
based training and technical assistance                 Douglas, Fayette, Fulton, Gwinnett, Henry,        Peachtree II, L.P.
to microborrowers and potential                         Newton and Rockdale.                                 Matt Sullivan, Partner
microborrowers to help them be                                                                               1230 Peachtree St., Ste. 1900
                                                     Small Business Assistance Corporation                   Atlanta, GA 30309
successful at starting or growing their                 111 E. Liberty St., Ste. 100                         404-870-8904
businesses. Such training and technical                 Savannah, GA 31401
assistance may include general business                 Contact: Tony O’Reilly                            Salem Halifax Capital Partners, L.P.
education, assistance with business                     912-232-4700 • www.sbacsav.com                       Spalding White, Partner
planning industry-specific training,                    SBAC serves these counties in southeast              2849 Paces Ferry Rd., Ste. 660
and other types of training support.                    Georgia: Appling, Atkinson, Bacon, Ben Hill,         Atlanta, GA 30339
                                                        Berrien, Brantley, Bleckley, Bryan, Brooks,          770-790-5034
Entrepreneurs and small business
                                                        Bulloch, Burke, Camden, Candler, Chatham,
owners interested in small amounts                      Charlton, Clinch, Cook, Coffee, Evans, Echols,    White Oak SBIC Fund, L.P.
of business financing should contact                    Emanuel, Effingham, Dodge, Glascock, Glynn,          Christopher Melton, Managing Director
the nearest SBA District Office for                     Irwin, Jeff Davis, Jefferson, Jenkins, Johnson,      600 Galleria Pkwy., Ste. 1400
information about the nearest Microloan                 Lanier, Laurens, Liberty, Long, Lowndes,             Atlanta, GA 30339
Program Intermediary Lender or go to                    McIntosh, Montgomery, Pierce, Pulaski,               404-875-9994
                                                        Screven, Tattnall, Telfair, Toombs, Tift,
www.sba.gov/ microloans.
                                                                                                          SMALL BUSINESS
                                                        Treutlen, Turner, Twiggs, Ware, Washington,
                                                        Wayne, Wheeler, Wilcox and Wilkinson.
Albany Community Together, Inc. (ACT)
     230 S. Jackson St., Ste. 154                    Atlanta Micro Fund                                   INNOVATION RESEARCH
                                                                                                          PROGRAM
     Albany, GA 31701                                   100 Flat Shoals Ave. S.E.
     Contact: Thelma Adams Johnson                      Lang Carson Community Center
     229-420-4600 • 229-420-8311 Fax                    Atlanta, GA 30316                                   The Small Business Innovation
     www.albanycommunitytogether.com                    Contact: Marvin Bryant                            Research (SBIR) program encourages
     ACT serves southwest Georgia in the                678-539-6900 • 404-221-0616 Fax                   small businesses to advance their
     following counties: Baker, Bibb, Calhoun,          AMF serves the following counties in metro        technical potential from funds
     Chattahoochee, Clay, Colquitt, Crawford,           Atlanta: Cherokee, Clayton, Cobb, DeKalb,
     Crisp, Decatur, Dooly, Dougherty, Early,
                                                                                                          committed by federal agencies with large
                                                        Douglas, Fulton, Gwinnett, Henry, Newton          extramural research and development
     Grady, Harris, Houston, Lee, Macon, Marion,        and Rockdale.
     Meriwether, Miller, Mitchell, Muscogee,                                                              budgets. The SBIR program serves
     Peach, Pike, Quitman, Randolph, Schley,                                                              to fund the critical startup and
     Seminole, Stewart, Sumter, Talbot, Taylor,
     Terrell, Thomas, Troup, Upson, Webster and
                                                     SMALL BUSINESS                                       development stages for a technology and
                                                                                                          encourages commercialization of the
     Worth.                                          INVESTMENT COMPANY                                   technology, product or service. In turn,

                                                     PROGRAM
                                                                                                          this stimulates the U.S. economy.
Access to Capital for Entrepreneurs
(ACE)                                                   There are a variety of alternatives to            SBIR Requirements
     3173 Hwy. 129 N.                                bank financing for small businesses. The                Small businesses must meet the
     Cleveland, GA 30528                             Small Business Investment Company                    following eligibility criteria to participate
     Contact: Grace Fricks
                                                     (SBIC) program fills the gap between                 in the SBIR program.
     706-348-6609 • www.aceloans.org
     ACE serves the following counties in North      the availability of private capital and                • Be 51 percent owned and controlled by
     Georgia: Baldwin, Banks, Barrow, Bartow,        the needs of small businesses for growth                 one or more individuals who are U.S.
     Butts, Carroll, Catoosa, Chattooga, Cherokee,   capital. Licensed and regulated by the                   citizens or permanent resident aliens
     Clarke, Clayton, Cobb, Columbia, Coweta,        SBA, SBICs are privately owned and                       in the U.S. or be a for-profit business
     Dade, Dawson, DeKalb, Douglas, Elbert,          managed investment funds that make                       concern that is at least 51 percent
     Fannin, Fayette, Floyd, Forsyth, Franklin,      capital available to qualifying U.S.                     owned and controlled by another
     Fulton, Gilmer, Gordon, Greene, Gwinnett,       small businesses at attractive rates.                    for-profit business concern that is at
     Habersham, Hall, Hancock, Haralson, Hart,       The funds raise private capital and                      least 51 percent owned and controlled
     Heard, Henry, Jackson, Jones, Jasper, Lamar,    can receive SBA-guaranteed leverage                      by one or more individuals who are
     Lincoln, Lumpkin, Madison, McDuffie,                                                                     citizens of, or permanent resident
                                                     up to 3x private capital paid-in, with
     Monroe, Morgan, Murray, Newton, Oconee,                                                                  aliens in, the U.S.
                                                     a leverage ceiling of $150 million per
     Oglethorpe, Paulding, Pickens, Polk, Putnam,                                                           • Be for-profit.
                                                     SBIC and $225 million for two or more                  • Principal researcher must be employed
     Rabun, Richmond, Rockdale, Spalding,
                                                     licenses under common control. Licensed                  by the small business.
     Stephens, Taliaferro, Towns, Union, Walker,
     Walton, Warren, White, Whitfield and            SBICs are for-profit investment firms                  • Company size cannot exceed 500
     Wilkes.                                         whose incentive is to share in the                       employees.
                                                     success of a small business. The SBIC                  For more information on the SBIR
                                                     program provides funding for a broad                 Program visit www.sba.gov/sbir.
                                                     range of industries. Some SBICs invest
                                                     in a particular field or industry while
                                                     others invest more generally. For more
                                                     information, visit www.sba.gov/inv.

Visit us online: www.sba.gov/ga                                                                                      GEORGIA Small Business Resource —   25
Participating Agencies                            • Nonprofit college or university.       These Georgia-based firms issue
  Each year, the following eleven                 • Domestic nonprofit research            SBA-backed surety bonds in the state:
federal departments and agencies are                organization.
required to reserve 2.5 percent of their          • Federally funded R&D center.           National Surety Services, Inc.
extramural R&D funds for award to                                                             1534 Dunwoody Village Pkwy., Ste. 220
small businesses through the SBIR               Participating Agencies                        Atlanta, GA 30338
                                                   Each year the following five Federal       800-953-6699 • 770-394-6888 Fax
program: Departments of Agriculture;
                                                departments and agencies are required         Contact: Tony DiGeronimo
Commerce; Defense; Education; Energy;                                                         tony@nationalsurety.com
Health and Human Services; Homeland             by STTR to reserve 0.3 percent of their
Security; Transportation; Environmental         extramural R&D funds for award to          The Surety Group
Protection Agency; National Aeronautics         small business/nonprofit research             1900 Emery St., Ste. 120
and Space Administration; and National          institution partnerships: Department          Atlanta, GA 30318
Science Foundation.                             of Defense; Department of Energy;             800-486-8211 • 404-351-3237 Fax
                                                Department of Health and Human                Contact: Sam H. Newberry

SMALL BUSINESS                                  Services; National Aeronautics and            snewberry@suretygroup.com
                                                Space Administration; and National
TECHNOLOGY TRANSFER                             Science Foundation.                        Financial Surety Underwriter, LLC
                                                                                              4956 Sugar Pike Rd.
PROGRAM                                         SURETY BOND GUARANTEE
                                                                                              Canton, GA 30115
                                                                                              678-297-5566 • 678-297-0179 Fax
   The Small Business Technology                                                              Contact: Cyra B. Peterson
Transfer (STTR) program reserves                PROGRAM                                       cypeterson@financialsurety.com
a specific percentage of federal R&D               The Surety Bond Guarantee program
funding for award to small business and                                                    Graham Naylor Agency
                                                is a public-private partnership between       1355 Terrell Mill Rd., Bldg. 1464
non-profit research institution partners.       the federal government and surety             Marietta, GA 30067
Central to the program is expansion of          companies to provide small businesses         770-952-1096 • 770-988-8347 Fax
the public/private sector partnership to        with the bonding assistance necessary         Contact: John Earl
include the joint venture opportunities         for them to compete for public and            johne@grahamnaylor.com
for small business and the nation’s             private contracting and subcontracting
premier nonprofit research institutions.        opportunities. The guarantee provides      Nielson, Ward, Gann & Associates
Small business has long been where              all incentive for sureties to bond small      119 Maple St., Ste. 220
innovation and innovators thrive, but           businesses that would otherwise be            Carrollton, GA 30117
the risk and expense of conducting              unable to obtain bonding. The program         770-830-7775 • 770-830-8568 Fax
                                                is aimed at small businesses that lack        Contact: Edward T. Ward
serious R&D efforts can be beyond                                                             eward@nielsonbonds.com
the means of many small businesses.             the working capital or performance
Non-profit research laboratories                track record necessary to secure bonding
                                                                                           J.B. Myers & Associates, Inc.
are also instrumental in developing             on a reasonable basis through regular         256 Elsberry Mountain Rd.
high-tech innovations, but frequently           commercial channels.                          Dallas, GA 30132
                                                   Through this program, the SBA              770-505-6553 • 770-454-0132 Fax
innovation is confined to the theoretical.
                                                guarantees bid, payment, performance          Contact: J. Benson Myers
STTR combines the strengths of both
                                                and ancillary bonds issued by surety          webuildsolutions@comcast.net
entities by introducing entrepreneurial         companies for individual contracts and
skills to high-tech research efforts.           subcontracts up to $2 million. The         HCC Surety Group
The technologies and products are               SBA reimburses sureties between 70            225 Town Park Dr., Ste. 145
transferred from the laboratory to the          and 90 percent of losses sustained if a       Kennesaw, GA 30144
marketplace. The small business profits         contractor defaults on the contract.          770-514-1221 • 770-514-1301 Fax
from the commercialization, which, in              The SBA has two program options            Contact: Bob Love, ext. 1804
turn, stimulates the U.S. economy.              available, the Prior Approval Program         rlove@hccsurety.com
                                                (Plan A) and the Preferred Surety Bond
STTR Requirements                                                                          Contract Bond Source, Inc.
                                                Program (Plan B). In the Prior Approval       5360 Gum Creek Ct.
   Small businesses must meet the               Program, SBA guarantees 90 percent            Loganville, GA 30052
following eligibility criteria to participate   of surety’s paid losses and expenses on       770-788-2897 • 770-788-2369 Fax
in the STTR program.                            bonded contracts up to $100,000, and on       Contact: Jane Worth
  • Be 51 percent owned and controlled by       bonded contracts greater than $100,000        jeworth@bellsouth.net
    one or more individuals who are U.S.        that are awarded to socially and
    citizens or permanent resident aliens       economically disadvantaged concerns,       BDH Associates Inc.
    in the U.S.                                 HUBZone contractors, and veterans, and        4572 Lawrenceville Hwy., Ste. 201
  • Be for-profit.                              service-disabled veteran owned small          Lilburn, GA 30047
  • Principal researcher need not be            businesses. All other bonds guaranteed        770-564-2999
    employed by the small business.             in the Plan A Program receive an 80           Contact: Mark Kirch
  • Company size cannot exceed 500              percent guarantee. Sureties must obtain       mark@BDHAssociates.com
    employees. (No size limit for nonprofit
                                                SBA’s prior approval for each bond
    research institution).                                                                   For other bond agencies licensed in
                                                guarantee issued. Under Plan B, SBA
The nonprofit research institution              guarantees 70 percent, but sureties may    Georgia, go to: www.sba.gov/osg.
partner must also meet certain                  issue, monitor and service bonds without
eligibility criteria:                           SBA’s prior approval.
  • Be located in the United States and be
    one of the following:


26 — Small Business Resource   GEORGIA                                                                           Visit us online: www.sba.gov/ga
                                  U.S. Small Business Administration Loan Programs, Page A
                                    Information accurate as of 12/01/2011 • All SBA programs and services are provided on a nondiscriminatory basis.

                                                                7(a) Loan Program
    Program              Maximum                Use of                                    Maximum                                     Who Qualifies                   Benefit to
                          Amount              Proceeds                Maturity          Interest Rate            Structure                                           Borrowers
Standard 7(a): $5 million to any Expansion/renovation; Depends on use of               SBA sets a           Term loan with one      Must be for-profit        Business able to
Applicant applies one business,        new construction,        proceeds and ability   maximum rate         payment of principal    and meet SBA size         obtain financing which
for business loan including affiliates purchase land or         to repay. Generally    for both variable    and interest (P&I)      standards; show           otherwise would not be
to lender; Lender                      buildings; purchase      working capital and    and fixed rate       each month. Interest    good character,           provided due to term,
applies to SBA                         equipment,               machinery &            loans (discuss       variable or fixed       credit, management,       collateral, equity, and/or
for guaranty of                        fixtures, lease-hold     equipment loans        with lender or       as negotiated with      and ability to repay;     time in business. Fixed
their proposed                         improvements;            have 5-10 years;       local SBA District   lender. Cannot be       must be an eligible       maturity; No balloons;
loan if they                           working capital;         real estate is up      Office for current   revolving. SBA          type of business,         No prepayment penalty
determine it is                        inventory, business      to 25 years. Term      information).        charges a Guaranty      use proceeds for          if maturity under 15
necessary. Loan                        acquisition, start-ups negotiated with                               Fee **                  eligible purpose, and     years. Establish or
from lender, not                       and refinancing under lender.                                                                demonstrate that          re-affirm business
SBA.                                   certain conditions                                                                           credit is not otherwise   relationship with a
                                       (discuss with lender).                                                                       available.                lender.
 International     Same as             Acquire, renovate,        Same as               Same as              Same as Standard        Same as Standard          Same as Standard
 Trade: Long term Standard 7(a).       modernize facilities      Standard 7(a).        Standard 7(a).       7(a). Maximum SBA       7(a) plus businesses      7(a) plus long-term
 financing to help                     or equipment used in                                                 guaranty amount for     must be engaged or        financing for fixed
 businesses                            making products or                                                   working capital is $4   preparing to engage       assets used
 engaged in                            services to be exported,                                             million.                in international          to produce products
 exporting or                          plus permanent working                                                                       trade or adversely        or services for export.
 adversely                             capital and refinance                                                                        affected by
 impacted by                           debt not structured with                                                                     competition from
 imports.                              reasonable terms.                                                                            imports.

Export Working Same as                Short-term,               Generally one year,    Established          Short term revolving    Same as Standard          Same as Standard
Capital Program: Standard 7(a).       working-capital for       but can be up to       by lender. No        line of credit based    7(a) plus must            7(a) plus provides
Single transaction                    exporters. Can be         3 years to match       SBA established      on borrowing            have been in              working capital to
or Revolving                          single transaction or     a single transaction   maximums.            base or export          business for at           American Exporters
Working Capital                       revolving. Standby        cycle.                                      purchase orders.        least one year and        to perform on export
lines of credit for                   Letters of Credit for                                                 Monthly interest        preparing to engage       transactions and/
exporters.                            export purposes.                                                      payments; principal     in or increase            or finance export
                                                                                                            payments based on       international trade.      receivables. Ability to
                                                                                                            collection of foreign                             finance standby letters
                                                                                                            receivables.                                      of credit for export
                                                                                                                                                              purposes.
CAPLines:          Same as            Finances: seasonal      Up to 10 years.          Same as              Revolving line of       Same as Standard          Same as Standard 7(a)
Four different     Standard 7(a).     working capital needs,                           Standard 7(a).       credit with monthly     7(a) plus a               plus provides revolving
Revolving Lines                       direct cost to                                                        interest and            business that needs       working capital not
of Credit,                            perform assignable                                                    principal payments      the specialized           otherwise available
a/k/a Seasonal,                       contracts, construction                                               based on when the       proceeds this             to perform on an
Contract Builders,                    costs of structure for                                                business receives       program offers.           assignable contract, to
Working Capital                       resale, or advances                                                   the cash for doing                                cover seasonal needs,
                                      against existing                                                      the activity the loan                             to build or renovate
                                      inventory and                                                         proceeds financed.                                personal or commercial
                                      receivables.                                                                                                            space, and to obtain
                                                                                                                                                              funds against existing
                                                                                                                                                              current assets. Also
                                                                                                                                                              structured to meet
                                                                                                                                                              business needs.
SBAExpress: $350,000.                 Same as a Standard        Same as Standard Loans $350,000             Same as Standard Same as                          Same as Standard
Lender approves                       7(a) or may be used       7(a) for term loans, or less:               7(a) except lender Standard 7(a).                 7(a) plus Streamlined
the loan.                             for a revolving working   Revolving lines of Prime + 6.5%.            has more leeway to                                process; Easy-to-use
                                      capital line of credit.   credit up to 7 years.                       structure repayment                               line of credit and allows
                                                                                      Loans over            under their own                                   for a revolving feature
                                                                                      $50,000:              rules.                                            which Standard 7(a)
                                                                                      Prime + 4.5%.                                                           does not.

   ** The SBA charges the lender a guaranty fee based on the loan’s maturity and the dollar amount which is initially guaranteed.
     The lender can pass this expense to the borrower and loan proceeds can be used to reimburse the lender.
     The following chart explains the Agency’s guaranty fee charges


Visit us online: www.sba.gov/ga                                                                                                          GEORGIA Small Business Resource —          27
U.S. Small Business Administration Loan Programs, Page B                                                                                                                                  Information accurate as of 12/01/2011

                                                                                     7(a) Loans, continued
                        Maximum                        Use of                                                       Maximum                                                                           Benefit to
   Program               Amount                       Proceeds                           Maturity                 Interest Rate                    Structure                  Who Qualifies           Borrowers
Export Express: $500,000.                      Same as SBA Express Same as                                        Same as                       Same as                      Same as SBA          Same as SBA
Lender approves                                plus can be used     SBA Express.                                  SBA Express.                  SBA Express.                 express plus loan Express plus provides
the loan.                                      for Standby Letters                                                                                                           proceeds must be lenders with a higher
                                               of Credit for Export                                                                                                          used to support      percentage guaranty
                                               Purposes. Debt                                                                                                                export development which can encourage
                                               Refinance is not                                                                                                              activity.            them to make more
                                               allowed.                                                                                                                                           loans to finance export
                                                                                                                                                                                                  development activities
                                                                                                                                                                                                  of small businesses.
                                                                                                                                                                                                  Standby Letters
                                                                                                                                                                                                  of Credit are also
                                                                                                                                                                                                  authorized.
Patriot Express: $500,000.                      Same as                             Same as                        Same as                      Same as                      Same as Standard Same as SBA
Lender approves                                 Standard 7(a).                      Standard 7(a).                 Standard 7(a).               SBA Express.                 7(a) plus must be    Express plus provides
the loan.                                                                                                                                                                    owned & controlled lenders with a higher
                                                                                                                                                                             by one or more of    percentage of guaranty
                                                                                                                                                                             the following groups which can encourage
                                                                                                                                                                             equaling at least    them to make more
                                                                                                                                                                             51% total ownership: loans to qualified
                                                                                                                                                                             veteran, active-duty businesses.
                                                                                                                                                                             military, reservist
                                                                                                                                                                             or National Guard
                                                                                                                                                                             member or spouse of
                                                                                                                                                                             any of these groups,
                                                                                                                                                                             or widowed spouse
                                                                                                                                                                             of service member
                                                                                                                                                                             or veteran who died
                                                                                                                                                                             during service or of
                                                                                                                                                                             service connected
                                                                                                                                                                             disability.
Community         $250,000.                    Same as Standard 7(a) Same as                                      Same as                      Allows mission-                Loan eligibility                Borrowers in
Advantage:                                     except cannot be used Standard 7(a).                               Standard 7(a)                oriented lenders               requirements are                underserved markets
Alternative                                    to refinance loans                                                 except allowable             focused on                     same as for                     get more choices on
Lenders assisting                              made by or guaranteed                                              “Spread” is + 4%             economic                       Standard 7(a) loans,            the types of lenders
businesses                                     by the Dept. of                                                    over the base                development                    but the business                who can provide
located in areas                               Agriculture or loans                                               rate.                        in underserved                 should be located               them financing if their
with high needs.                               by SBA Micro-Lenders                                                                            markets to apply for           in an underserved               financing needs an
                                               using their SBA                                                                                 7(a) guaranty on               market .                        SBA guaranty and the
                                               intermediary loan.                                                                              loan they propose to                                           technical assistance
                                                                                                                                               make to an eligible                                            needs of the applicant
                                                                                                                                               small business.                                                are assessed by the
                                                                                                                                                                                                              lender.

                                                                                        Non 7(a) Loans
504 Loans:        SBA portion up to            For the acquisition of Either 10 or 20 year                        Check with local Financing from                            For profit businesses            Fees under 3 percent;
Fixed Asset       $5.0 million.                long-term fixed-assets, term on the SBA/                           SBA District        1. The CDC                             that do not exceed               long-term fixed rate;
Project Financing                              refinancing long term CDC portion.                                 Office for current     Certified                           $15.0 million in                 low down payment;
provided from                                  fixed asset debt under                                             information.           Development                         tangible net worth               full amortization; no
three sources.                                 certain conditions, and                                                                   Company                             and do not have an               balloons.
                                               working capital on a                                                                   2. Third Party                         average net income
                                               limited basis.                                                                            Lenders                             over $5 million for the
                                                                                                                                      3. Applicant                           past 2 years.
 Micro-Loans          $50,000 total            Furniture, fixtures,               Shortest term                   Check with local Loans through                              Same as 7(a) – plus             Direct loans from
                      to one small             supplies, inventory,               possible, not to                SBA District Office non- profit lending                     loans can be made               nonprofit intermediary
                      business                 equipment, and                     exceed 6 years.                 for locations of    organizations;                          to non-profit day               lenders; Fixed-rate
                      borrower.                working capital.                                                   locally available technical assistance                      care businesses.                financing; Very
                                                                                                                  intermediary        also provided.                                                          small loan amounts;
                                                                                                                  lenders and then                                                                            Technical assistance
                                                                                                                  check with them.                                                                            available.
                                Gross Size of Loan                                                               Fees                                                                                     Notes
7(a) Guaranty                   Loans of $150,000 or less (See Note 1)........................ ........2% of guaranteed portion, Lender is authorized to retain..............Maturities that exceed 12 months
                                $150,001 to $700,000 ...................................................... ......3% of guaranteed portion.................................................................Maturities that exceed 12 months
Fee Reference                   $700,001 to $5,000,000 (See Note 2) ............................ ......3.5% of guaranteed portion up to $1,000,000 PLUS 3.75% of.....Maturities that exceed 12 months
    Chart                                                                                                         the guaranteed portion over $1,000,000
                                Short Term Loans – up to $5 million ......................................0.25% of the guaranteed portion .....................................................Maturities of 12 months or less
NOTE 1: The guaranty fee on a $100,000 loan with an 85% guaranty would be 2% of $85,000 or $1,700, of which the lender would retain $425.
NOTE 2: The guaranty fee on a $2,000,000 loan with a 75% guaranty ($1.5 million guaranteed portion) would be, 3.5% of $1,000,000 ($35,000) PLUS 3.75% of $500,000 ($18,750), for a total of $53,750


28 — Small Business Resource         GEORGIA                                                                                                                                                          Visit us online: www.sba.gov/ga
MEET THE SBA 100
The Small Business Administration provides small        The SBA 100 isn’t just businesses that have received
businesses with the tools and the resources they        SBA loans. In 1985, Qualcomm was a small
need to grow and create jobs. This includes access to   company proving R&D to the federal government,
capital, opportunities in government contracting, and   but not for long. In 1989, the company received
counseling and training—otherwise known as the          funding from the Small Business Innovation
“Three C’s” of capital, contracting, and counseling.    Research (SBIR) program to hire engineers and begin
Since its inception in 1953, the SBA has used the       developing microchips. This funding gave them
Three C’s to help millions of businesses, from shops    the freedom to innovate, explore, and transition
on Main Street to high-growth, high-impact firms.       from contract research to consumer applications. In
                                                        twenty years, Qualcomm has gone from 35 people
In August, the SBA announced the SBA 100. These         to a global workforce of 16,000 employees. The chip
one hundred businesses all used SBA products            department initially funded by the SBIR program
to grow, and since then, each one has created at        now makes up two-thirds of the company’s revenue.
least one hundred jobs—no small feat for a small
business. You can find them at www.sba.gov/100.         There are also businesses that have benefited
                                                        from SBA’s support for small business contracting.
The SBA 100 is a cross section of the diverse array     Missouri’s World Wide Technology (WWT) enrolled
of businesses that stand to benefit from SBA            in SBA’s 8(a) Business Development program in
products. Some of the businesses in the SBA 100         1992. The 8(a) program gave the company the
have grown to become household names. Others            tools it needed to compete for and win government
may not be familiar, but they are still cornerstones    contracts. Now, WWT has over 1,300 employees in
of their communities and drivers of job creation.       48 states and six countries, and its sales exceed
There are businesses in a variety of industries,        $68 million.
from construction, to food and beverage, to
manufacturing. There are Main Street businesses—        The fact is, the SBA has something to offer, no
the shops and restaurants that we visit every day—as    matter what kind of support you need or what kind
well as high-growth, high-impact firms that are         of business you own. Whether you’re just starting
transforming our economy. Each business received        out, or you have been in business for decades, the
SBA support, in the form of capital, contracting, or    SBA can help you take your business to the next
counseling, before going on to create at least 100      level. If you own a restaurant on Main Street, you
jobs.                                                   can get a loan to expand. If you own a high-growth
                                                        firm, you can get the investment capital you need. If
A few businesses in the SBA 100 worked with             you are looking to get into government contracting,
the SBA decades ago. For example, Columbia              SBA can help you get started. And for every
Sportswear used an SBA loan in 1970 to increase         business, SBA counselors are standing by to help you
its production capacity. At the time, it had forty      along the way.
employees. Today Columbia Sportswear has over
3,000 employees, and generates over $1 billion          This Resource Guide is a great place to learn
dollars in revenue. Hard work and a little help from    more. In here, you can find details on all of SBA’s
the SBA has made Columbia Sportswear into a             programs, from loans and capital, to contracting and
global leader in outdoor apparel.                       counseling. You can also find SBA online at
                                                        www.sba.gov. SBA recently revamped its website,
Meanwhile, one of the youngest companies in the         making the information and resources you need
SBA 100 is the Boathouse at Rockett’s Landing, in       much easier to find. Meanwhile, the SBA online
Richmond, Virginia. Owner Kevin Healy got an SBA        Community, which you can find at
                                                                                                                             FEATURE


7(a) loan in 2009 to renovate an old power plant on     community.sba.gov, puts the advice of thousands
the James River to open up his second restaurant.       of small business owners like you at your fingertips.
He said the process was “quick, easy and painless       You can also visit www.sba.gov/direct to find your
and approximately done within 60 days.” His             SBA district office or local resource partner.
business has been growing steadily for the past two
years, and the Boathouse at Rockett’s Landing now       Thanks for reading, and we’ll see you soon.
employs over 100 people.


Visit us online: www.sba.gov/ga                                                     GEORGIA Small Business Resource —   29
                                         CONTRACTING
                                         Applying for Government Contracts
                                                                                           from at least two responsible small
                                                                                           businesses, and if awards will be made
                                                                                           at fair market prices, the acquisition
                                                                                           is reserved for exclusively for small
                                                                                           business. Reasonable expectations of
                                                                                           small business competition may be
                                                                                           evaluated using past acquisition history
                                                                                           of an item or similar items.
                                                                                              There are several exceptions and
                                                                                           unique rules for specific kinds of small
                                                                                           businesses and industries. For R&D
                                                                                           small business set-asides, there must be
                                                                                           reasonable expectation of obtaining from
   The U.S. government is the largest        The business with the best proposal in
                                                                                           small businesses the best scientific and
single purchaser of goods and services       terms of technical content, price and
                                                                                           technological sources consistent with the
in the world, buying everything from         other factors generally wins the contract.
                                                                                           demands of the proposed acquisition.
armored tanks to paper clips. Every
                                             Types of Contracts                            For small business set-asides other
year, the federal government awards
                                                Firm fixed price contracts place the       than for construction services, any
more than $500 billion in contracts, and
                                             responsibility for the costs and risk of      business proposing to furnish a product
a significant share of those contracts are
                                             loss on the contractor. Firm fixed price      that it did not itself manufacture must
specifically allotted to small businesses.
                                             contracts do not permit any adjustment        furnish the product of a small business
   The SBA works with agencies
                                             on the basis of the contractor’s costs        manufacturer unless the SBA has
to award at least 23 percent of all                                                        granted either a waiver or exception to
prime government contracts to small          during the performance of the contract.
                                             This type of contract is used in all sealed   this requirement. In industries where
businesses, with specific statutory goals                                                  the SBA finds that there are no small
for small disadvantaged businesses,          bid and some negotiated procurements.
                                                Cost reimbursement contracts provide       business manufacturers, it may issue
businesses that are women-owned                                                            a waiver to the non-manufacturer rule.
or service-disabled veteran-owned,           for the payment of allowable costs
                                             incurred by the contractor, to the extent     Waivers permit small businesses to
or businesses that are located in                                                          provide any domestic firm’s product.
historically underutilized business zones    stated in the contract. The contract
(HUBZone).                                   establishes a ceiling price, above which
                                             a contractor may not exceed without the
                                                                                           Subcontracting
   The agency ensures that small                                                              Subcontracting opportunities are
businesses have access to long-lasting       approval of the contracting officer. Cost
                                                                                           a great resource for small businesses,
development opportunities, which             reimbursement contracts are used in
                                                                                           especially to those not ready to bid as
means working with small businesses          research contracts that have commercial
                                                                                           prime contractors. Experience gained
to help them stay competitive, as            applicability.
                                                                                           from subcontracting with a federal
well as encouraging federal agencies            Some contracts do not fit neatly
                                                                                           prime contractor can better prepare
to award more contracts to small             into these two categories, such as
                                                                                           businesses to bid for prime contracts.
businesses. The SBA features outreach        time and material contracts (prices for
                                                                                              Current regulations stipulate for
programs, matchmaking events, and            hourly wages are fixed but the hours
                                                                                           contracts offering subcontracting
online training opportunities; and helps     are estimated) and letter contracts
                                                                                           opportunities over $650,000 for goods
agencies identify opportunities for small    (authorizes a contractor to begin work
                                                                                           and services, or $1.5 million for
businesses.                                  on an urgent requirement).
                                                                                           construction, large business prime
                                             Small Business Set-Asides                     contractors must offer maximum
HOW GOVERNMENT                                  A “set-aside” for small businesses         practicable subcontracting opportunities
                                                                                           to small businesses. Large business
CONTRACTING WORKS                            reserves an acquisition exclusively for
                                             small business participation. There           prime contractors must submit a
Sealed bidding vs. Negotiation               are two ways in which set-asides can          subcontracting plan describing how they
   There are two methods the                 be determined. First, if an acquisition       will successfully subcontract to small
government uses to purchase goods            of goods or services has an anticipated       businesses.
and services, sealed bidding and             dollar value of at least $3,000 but not          To find subcontracting opportunities,
negotiation. The first method, sealed        exceeding $150,000, it is automatically       a list of Federal prime contractors is
bidding, involves issuing an invitation      reserved for small businesses. The            available through SBA’s Subcontracting
for bid by a procuring agency. Under         acquisition will be set aside only if the     Directory at www.sba.gov and www.
the sealed bidding method, a contract        contracting officer determines there          gsa.gov. Research the list of prime
is usually awarded to the lowest priced      are two or more responsible small             contractors and determine which are
bidder that can meet the quantity,           businesses that are competitive in            best suited for your business. Develop
quality and delivery requirements of         terms of market prices, quality and           a marketing strategy, and then contact
the procurement. The second method,          delivery. Second, if an acquisition of        the Small Business Liaison Officer
negotiation, involves issuing a request      goods or services is more than $150,000,      listed for each prime to schedule an
for proposal or request for quotation.       and if it’s likely offers will be obtained    appointment.


30 — Small Business Resource   GEORGIA                                                                         Visit us online: www.sba.gov/ga
                                                                                                  in a primary residence at a place for
                                                                                                  at least 180 days, or as a currently
  What You Should Know About Your Business                                                        registered voter, and with intent to live
                                                                                                  there indefinitely.
      To be eligible to bid on a federal        3. Do you fall under a specific                 SBA is responsible for:
   contract, you must know your                 certification?                                  • Determining whether or not individual
   business. Answer the following three            Under the umbrella of “small                   concerns are qualified HUBZone small
   questions:                                   business,” SBA has outlined several               business concerns;
                                                specific certifications that businesses         • Maintaining a list of qualified
   1. Are you a small business?
                                                                                                  HUBZone small business concerns
      Is your small business:                   may fall under. These certifications are
                                                                                                  for use by acquisition agencies in
      • Organized for profit?                   divided into two categories:
                                                                                                  awarding contracts under the program;
      • Located in the U.S.?                    SBA-Certified and Self-Certified.               • Adjudicating protests and appeals
      • Operated primarily within the U.S.         The SBA-Certified Programs were                of eligibility to receive HUBZone
        or making a significant contribution    created to assist specific businesses             contracts.
        to the U.S. economy through             in securing federal contracts and
        payment of taxes or use of American
                                                                                                For additional information, visit
                                                therefore can only be issued by SBA           www.sba.gov/hubzone.
        products, materials, or labor?          administrators. For the Self-Certified
      • Independently owned and operated?       Programs, you can determine for
      • Not dominant in the field of
        operation in which it is bidding for
                                                yourself if your business meets the           8(a) BUSINESS DEVELOPMENT
        government contracts?
                                                requirements by referring to the
                                                Federal Acquisition Regulations (FAR).        PROGRAM
      • A sole proprietorship, partnership,
                                                   Just as Congress has given                    The 8(a) Business Development
        corporation, or any other legal form?
                                                federal agencies a goal of procuring          program is a nine year program
      If the first six criteria apply to your
                                                23 percent of federal contracts from          established to assist eligible socially and
   business, ask yourself the second
                                                small businesses, so too must federal         economically disadvantaged individuals
   important question to find out if
                                                agencies meet specific contracting goals      develop and grow their businesses.
   your business meets size standard
                                                for other categories of small firms.          Business development assistance
   requirements.
                                                These goals are:                              includes one-to-one counseling, training
   2. What is the size standard for your
                                                  • 5 percent of contracts go to Small        workshops, and other management and
   business?                                        Disadvantaged Businesses
      Size standards are used to                                                              technical guidance. There is a statutory
                                                  • 5 percent go to Women-Owned Small
   determine whether a business is small            Businesses
                                                                                              requirement that small disadvantaged
   or “other than small.” Size standards          • 3 percent go to Service-Disabled          business concerns be awarded not less
   vary depending upon the industry. To             Veteran-Owned Small Businesses            than 5 percent of the total value of all
   determine the size standard for your           • 3 percent go to HUBZone Small             prime contract awards. All firms that
   business, you will need a NAICS code.            Businesses                                become eligible for SBA’s 8(a) business
   Every federal agency uses these codes           Federal agencies have a strong             development assistance are also
   when considering your business. To           incentive to fulfill these contracting        considered small disadvantaged business
   determine your NAICS code, go to             goals. You should apply for those             concerns for federal contracting.
   www.census.gov/eos/www/naics/.               SBA-Certified and Self-Certified              To be eligible for the 8(a) Business
      Some SBA programs require their           programs for which you qualify to take        Development program, a business must
   own unique size standards. To find out       advantage of contracting opportunities.       meet the following criteria:
   more about these requirements and                                                            • It must be a small business by SBA
   other size standard information, go to                                                         size standards;
   www.sba.gov/size.                                                                            • It must be owned (at least 51 percent)
                                                                                                  by one or more individuals who
SBA CONTRACTING                                 (except those that are tribally-owned)
                                                must meet the following criteria:
                                                                                                  qualify as socially and economically

PROGRAMS
                                                                                                  disadvantaged, and who are US
                                                  • It must be a small business by SBA            citizens of good character;
                                                    size standards                              • It must be controlled, managed, and
HUBZONE                                           • It must be owned and controlled at            operated by one or more individuals
                                                    least 51 percent by U.S. citizens, or a       who qualify as disadvantaged, and;
   The HUBZone program helps small
                                                    Community Development Corporation,          • It must demonstrate potential for
businesses located in distressed urban              an agricultural cooperative, or an            success (generally by being in business
and rural communities, known as                     Indian tribe                                  for at least two full years) before
Historically Underutilized Business               • Its principal office must be located          applying.
                                                                                                                                                  CONTRACTING
Zones, gain access to federal set-aside             within a “Historically Underutilized         Socially disadvantaged individuals
contracts and sole source contracts, as             Business Zone,” which includes lands      are those who have been subjected to
well as a price evaluation preference               considered “Indian Country” and
                                                                                              racial or ethnic prejudice or cultural
in full and open contract competitions.             military facilities closed by the Base
                                                    Realignment and Closure Act
                                                                                              bias because of their identity as a
There is a statutory requirement that                                                         member of a group without regard
                                                  • At least 35 percent of its employees
HUBZone small business concerns be                                                            to their individual capabilities. The
                                                    must reside in a HUBZone.
awarded not less than 3 percent of the              Existing businesses that choose to        following individuals are presumed
total value of all prime contract awards.           move to qualified areas are eligible      to be socially disadvantaged: Black
The HUBZone program also establishes                to apply for certification. To fulfill    Americans, Native Americans, Alaska
preference for award of federal contracts           the requirement that 35 percent of        Natives or Native Hawaiians, Hispanic
to small businesses in these areas. To              a HUBZone firm’s employees reside         Americans, Asian Pacific Americans,
qualify for the program, a business                 in a HUBZone, employees must live         and Subcontinent Asian Americans. An


Visit us online: www.sba.gov/ga                                                                          GEORGIA Small Business Resource —   31
individual who is not a member of one of
these groups must establish individual
                                               For additional information, visit
                                             www.sba.gov/8a.
                                                                                          SERVICE-DISABLED VETERAN-
social disadvantage by a preponderance                                                    OWNED SMALL BUSINESS
of evidence. Economically disadvantaged
individuals are socially disadvantaged
                                             SMALL DISADVANTAGED                             The Service-Disabled Veteran-
                                                                                          Owned Small Business (SDVOSB)
individuals whose ability to compete         BUSINESS                                     program has a federal government-wide
in the free-enterprise system has been          A Small Disadvantaged Business            goal of awarding at least 3 percent
impaired due to diminished capital           (SDB) is defined as a small business         of prime and subcontracting dollars
and credit opportunities as compared         that is at least 51 percent owned and        to Service-Disabled Veteran-Owned
to others in the same or similar             controlled by one or more individuals        Small Businesses each year. Large
line of business who are not socially        who are socially and economically            prime contractors must also establish a
disadvantaged.                               disadvantaged.                               subcontracting goal for Veteran-
   Firms owned by Alaska Native                 There is a federal government-wide        Owned Small Businesses in their
Corporations, Indian Tribes, Native          goal of awarding at least 5 percent of       Subcontracting Plans. These
Hawaiian Organizations, and                  prime contracting dollars to SDBs each       subcontracting goals are reviewed at
Community Development Corporations           year. Large prime contractors must also      time of proposal by both the contracting
can also apply to the SBA for 8(a)           establish a subcontracting goal for SDBs     officer and SBA prior to the award of a
business development assistance.             in their Subcontracting Plans.               contract.
   So that approved firms can obtain            Firms self-certify as SDB without            The SDVOSB Protest is administered
training, counseling, and business           submitting any application to SBA;           by SBA to ensure that only businesses
development assistance, SBA designates       however, firms approved by SBA into          owned by service-disabled veterans
a staff person at a local SBA District       the 8(a) Business Development program        receive contracts reserved exclusively
Office, geographically near the business.    are automatically certified as an SDB.       for them. When a business’s SDVOSB
SBA is responsible for                       To self-certify, firms should update their   self-certification is challenged, SBA
  • Determining whether a business           CCR profiles and update their ORCA           determines if the business meets
    qualifies for the 8(a) Business
                                             profiles, making sure that both profiles     the status, ownership, and control
    Development program
  • Determining whether a business           reflect their SDB status.                    requirements.
    continues to qualify, during the nine-                                                   To determine your eligibility,
    year term.                                                                            contact your local veterans business
  • Approving Mentor/Protégé agreements                                                   development officer, visit the
    between 8(a) firms and large                                                          various program websites, or contact
    businesses.                                                                           SBA’s Office of Veterans Business
                                                                                          Development at www.sba.gov/vets.

                                                                                          WOMEN-OWNED SMALL
                                                                                          BUSINESS FEDERAL CONTRACT
                                                                                          PROGRAM
                                                                                             On October 7, 2010, the SBA
                                                                                          published a final rule effective February
                                                                                          4, 2011, aimed at expanding federal
                                                                                          contracting opportunities for women-
                                                                                          owned small businesses. The Women-
                                                                                          Owned Small Business Federal Contract
                                                                                          program authorizes contracting officers
                                                                                          to set aside certain federal contracts for
                                                                                          eligible women-owned businesses and
                                                                                          economically disadvantaged women-
                                                                                          owned small businesses.
                                                                                             To be eligible, a firm must be at least
                                                                                          51 percent owned or controlled by one
                                                                                          or more women. The women must be
                                                                                          U.S. citizens. The firm must be “small”
                                                                                          in its primary industry in accordance
                                                                                          with SBA’s size standards for that
                                                                                          industry. To be deemed “economically
                                                                                          disadvantaged” its owners must
                                                                                          demonstrate economic disadvantage in
                                                                                          accordance with the requirements set
                                                                                          forth in the final rule. For additional
                                                                                          information, visit www.sba.govwosb.




32 — Small Business Resource   GEORGIA                                                                        Visit us online: www.sba.gov/ga
                   GETTING STAR TED IN CONTRACTING
  Once you have identified the                     database for prospective vendors. The             of government. Businesses interested in
important information regarding your               CCR is at www.ccr.gov.                            becoming GSA schedule contractors
business, it is time to start the process of       After completing registration, you will be        should review the information available
procuring a government contract.                   asked to enter your small business profile        at www.gsa.gov/schedules.
  1. Identify your DUNS (Data Universal            information through the SBA                       8. Make Sure Your Business is
  Numbering System) number                         Supplemental Page. The information will           Financially Sound
  To register your business, obtain a DUNS         be displayed in the Dynamic Small                 This critical step is absolutely necessary
  number used to identify and track                Business Search.                                  to make sure that your business is
  millions of businesses. You can obtain           Creating a profile in CCR and keeping it          financially prepared for the journey
  your free DUNS number when                                                                         ahead. Even if you are able to obtain a
                                                   current ensures your firm has access to
  registering with the CCR (Central                                                                  government contract, you will not be
                                                   federal contracting opportunities.
  Contractor Registration) at www.ccr.gov                                                            receiving all of the money at once. It
                                                   Entering your small business profile,
  or by contacting Dun & Bradstreet at                                                               helps to have a clear plan of how your
                                                   including your business information and           business will stage the benefits of the
  www.dnb.com.                                     key word description, allows contracting
  2. Identify your EIN                                                                               contract.
                                                   officers, prime contractors, and buyers           9. Search FedBizOpps for contracting
  (Employer Identification Number)                 from state and local governments to learn
  An EIN, otherwise known as a federal tax                                                           opportunities
                                                   about your company.                               Federal Business Opportunities, or
  identification number, is generally
                                                   6. Use ORCA (Online Representations               FedBizOpps, is an online service operated
  required of all businesses. For more
                                                   and Certifications Application)                   by the federal government that
  information, go to www.irs.gov.                  Prospective contractors must complete
  3. Identify your NAICS (North American                                                             announces available business
                                                   (electronically or through submission of          opportunities. FedBizOpps helps identify
  Industry Classification) codes                   paperwork), representations and
  The NAICS codes are used to classify the                                                           the needs of federal agencies and
                                                   certifications for small business size and        available contracting opportunities. To
  industry a particular business occupies.         program status as part of the process
  You will need at least one NAICS code to                                                           begin searching for contracting
                                                   that registers your business for federal          opportunities, go to www.fbo.gov.
  complete your registration, but be sure to       contracting opportunities. To make this
  list as many as apply. You may also add                                                            10. Marketing Your Business
                                                   process easier for everyone involved, the         Registering your business is not enough
  or change NAICS codes at any time. To            government developed ORCA, where
  find NAICS code, visit                                                                             to obtain a federal contract: you will need
                                                   generally, businesses can complete all of         to market your business to attract federal
  www.census.gov/eos/www/naics/.                   the paperwork online. To begin this
  4. Identify your SIC (Standard Industrial                                                          agencies. Tips for good marketing are:
                                                   process, first register your firm in CCR,         • Determine which federal agencies
  Classification) codes                            then go to www.orca.bpn.gov.
  The SIC codes are four-digit numbers                                                                 buy your product or service, and
                                                   7. Register with the GSA Schedule                   get to know them
  that are used to classify the industry a         The GSA (Government Services
  particular business occupies. While                                                                • Identify the contracting procedures of
                                                   Administration) Multiple Award Schedule             those agencies
  NAICS codes have largely replaced SIC            (aka Federal Supply Schedule) is used by
  codes, you will still need to provide your                                                         • Focus on opportunities in your
                                                   GSA to establish long-term, government              niche and prioritize
  SIC code. SIC codes can be found at              wide contracts with commercial firms.
  www.osha.gov/pls/imis/sicsearch.html.                                                             Although not required, you may
                                                   Once these contracts are established,
  5. Register with the CCR (Central                                                              want to obtain a PSC (Product Services
                                                   government agencies can order the
  Contractor Registration)                         supplies and services they need directly
                                                                                                 Code) and/or a FSC (Federal Supply
  The CCR is an online government                  from the firms through the use of an          Classification). These codes provide
  maintained database of companies                 online shopping tool. Becoming a GSA          additional information about the
  wanting to do business with the federal          schedule contractor increases your            services and products your business
  government. Agencies search the                  opportunity for contracts across all levels   offers.


    ADDITIONAL PROCUREMENT RESOURCES
      The following federal procurement              business.                                        government. To find a PTAC in your
    resources may also be of assistance:           • PCRs (Procurement Center                         state, go to www.dla.mil/db/procurem.htm.
       • The Certificates of Competency              Representatives) and CMRs                   •    Department of Defense (The DoD is
         program allows a small business, that       (Commercial Marketing                            the largest purchaser of goods from
         is the apparent successful offeror,         Representatives): PCRs work to                   small businesses):
         to appeal a contracting officer’s non-      increase the small business share                www.acq.osd.mil/sadbu
         responsibility determination that it is     of federal procurement awards.              •    Office of Federal Procurement Policy:
         unable to fulfill the requirements of       CMRs offer many services to small                www.whitehouse.gov/omb/procurement
         a specific government contract. The         businesses, including counseling on         •    Acquisition Forecast:
         SBA will conduct a detailed review          how to obtain subcontracts. To find a            www.acquisition.gov/comp/procurement
         of the firm’s technical and financial       PCR or CMR near you, go to                       _forecasts/index.html
         capabilities to perform on the              www.sba.gov/sba-direct.                     •    Federal Supply Schedule (FSS):
         contract. If the business demonstrates    • PTACs (Procurement Technical                     www.gsa.gov
         the capability to perform, the SBA          Assistance Centers): PTACs                  •    GSA Center for Acquisition
         issues a Certificate of Competency          provide assistance to businesses                 Excellence: www.gsa.gov/portal/
         to the contracting officer, requiring       that want to sell products and                   content/103487
         award of that contract to the small         services to federal, state, and/or local



Visit us online: www.sba.gov/ga                                                                               GEORGIA Small Business Resource —   33
                  SBA DISASTER ASSISTANCE
                                  Knowing the Types of Assistance Available for Recovery


           T
                         he Disaster Assistance             Military Reservist Economic Injury          The page provides links to resources
                         Program is SBA’s largest       Disaster Loans (MREIDLs) are working         to help you put together your own
                         direct loan program, and       capital loans for small businesses           emergency plan, preparedness tips,
                         the only form of SBA           adversely affected when an essential         and fact sheets about SBA recovery
                         assistance not limited to      employee is called up to active duty         assistance for homeowners, renters,
           small businesses. SBA is responsible         by the National Guard or Reserves.           businesses of all sizes and private,
           for providing affordable, timely and         An “essential employee” is defined           nonprofit organizations.
           accessible financial assistance to           as an individual (whether or not the            Additionally, to help small businesses
           homeowners, renters, businesses of all       owner of the small business) whose           with their preparedness planning, SBA
           sizes and private, nonprofit organizations   managerial or technical skill is critical    has teamed up with Agility Recovery
           following declared disasters. By law,        to the successfully daily operation          Solutions to offer business continuity
           governmental units and agricultural          of the business. The loan limit is $2        strategies for entrepreneurs via their
           enterprises are ineligible.                  million, and the funds may be used to        “PrepareMyBusiness” website. In
              The SBA offers two types of disaster      pay necessary operating expenses as          addition to offering practical disaster
              loans—Physical and Economic Injury        they mature until operations return to       preparedness tips, Agility is the co-host
              Disaster Loans.                           normal after the essential employee is       (with SBA) of a monthly disaster
               Home Physical Disaster Loans up          released from active military duty. The      planning webinar for business owners.
              to $200,000 are available to eligible     MREIDLs cannot be used to replace lost       Previous webinar topics have included
           homeowners to repair or replace to           profits.                                     discussions on crisis communications,
           its pre-disaster condition damaged or            For all disaster loans, SBA can only     testing your recovery plan, and using
           destroyed real estate not fully covered      approve loans to applicants having a         social media to enhance business
           by insurance. Renters and homeowners         credit history acceptable to SBA and         recovery. Visit www.preparemybusiness.org
           alike may borrow up to $40,000 to repair     who also show the ability to repay the       to get the schedule for future webinars,
           or replace clothing, furniture, cars,        loans. The loan terms are established        view archived webinars, and for more
           appliances, etc., that was damaged or        in accordance with the borrower’s            disaster planning tips.
                                                        repayment ability. The law gives SBA
           destroyed in the disaster.                                                                   As small businesses are leading
                                                        several powerful tools to make disaster
               Business Physical Disaster Loans up                                                   America’s economic recovery, many of
                                                        loans affordable: low-interest rates
           to $2 million are available to qualified                                                  them are investing time and money
                                                        (around 4 percent), long-terms (up to
           businesses or private, nonprofit                                                          into their plans to grow and create
                                                        30 years), and refinancing of prior liens
           organizations of any size to help            (in some cases). As required by law,         jobs. Developing a strong disaster
           restore or replace damaged real estate,      the interest rate for each loan is based     preparedness plan should be a critical
           inventory, machinery, equipment and          on SBA’s determination of whether the        and integral piece of those efforts.
           other business assets to its pre-disaster    applicant has credit available elsewhere     Planning for a disaster is the best way of
           condition.                                   (the ability to borrow or use their own      limiting its effects.
               The SBA can also lend additional         resources to recover after the disaster).
           funds to homeowners and businesses               More information on all of SBA’s         Additional Resources
           to help with the cost of making              disaster assistance programs, including         The SBA has partnered with the
           improvements that protect, prevent           information for military reservists, is      American Red Cross to increase
           or minimize the same type of disaster        available at www.sba.gov/disaster.           awareness in the business community
           damage from occurring again.                                                              about the Red Cross Ready Rating™
               Economic Injury Disaster Loans           Disaster Preparedness                        program. Ready Rating
           (EIDLs) are working capital loans               For small businesses, surviving a         (www.readyrating.org) ™ is a free, self-
           available to qualified small businesses,     disaster doesn’t begin with clearing the     paced, web-based membership program
           private nonprofit organizations of all       debris and returning to work.                that helps a business measure its ability
           sizes and small agricultural cooperatives       With proper planning, surviving           to deal with emergencies, and gives
           that suffered financial losses because       begins long before the disaster strikes—     customized feedback on how to improve
           of the disaster, regardless of physical      or before active-duty orders are received.   those efforts.
DISASTER




           damage. The SBA can loan up to $2            Your planning should include insurance          Additional information on developing
           million to provide the necessary working     coverage, emergency power, protection        an emergency plan is available at the
           capital to help small businesses pay fixed   of company records, fire safety, medical     federal government’s preparedness
           debts, payroll, accounts payable and         emergencies, taking care of your             website www.ready.gov.
           other bills that could have been covered     employees and continuity planning –             The Institute for Business and Home
           had the disaster not occurred. The loan      how your business will continue during       Safety (www.disastersafety.org ) has useful
           is not intended to replace lost sales or     and after the emergency or disaster.         tips on protecting your home or business.
           profits. The combined limit for economic        Starting is as easy as clicking on the
           injury and physical damage assistance        disaster preparedness page of SBA’s
           for businesses is $2 million.                website at www.sba.gov/content/disaster-
                                                        preparedness.

           34 — Small Business Resource   GEORGIA                                                                        Visit us online: www.sba.gov/ga
                ADVOCACY AND OMBUDSMAN
                                  Watching out for small business interests




OFFICE OF ADVOCACY                         nonprofit organizations), and consider
                                           regulatory alternatives that minimize
                                                                                      owners, nonprofit organizations and
                                                                                      small government entities. Comments
   The SBA’s Office of Advocacy, the       the economic burden on small entities.     are forwarded to federal agencies for
“small business watchdog” of the             Advocacy’s mission is enhanced by        review, and in some cases fines may




                                                                                                                                        ADVOCACY AND OMBUDSMAN
government, examines the role and          a team of regional advocates, located      be lowered or eliminated and decisions
status of small business in the economy    in the SBA’s 10 regions. They are          changed in favor of the small business
and independently represents the           Advocacy’s direct link to small business   owners. Each year the National
views of small business to federal         owners, state and local government         Ombudsman files a report with the
agencies, Congress, the President and      entities, and organizations that           U.S. Congress on the responsiveness
federal appellate courts as friends        support the interests of small entities.   of federal agencies regarding their
of the court. Advocacy compiles and        The regional advocates help identify       actions of regulatory and compliance
interprets statistics on small business    regulatory concerns of small business      enforcement on small businesses.
and is the primary entity within the       by monitoring the impact of federal and       To request help, send the National
federal government to disseminate small    state policies at the grassroots level.    Ombudsman a complete Federal Agency
business data.                               Learn more about the Office of           Comment Form. You may do this
   Headed by the Chief Counsel for         Advocacy at www.sba.gov/advocacy.          by fax at 202-481-5719; online at the
Advocacy, the office also funds outside                                               Ombudsman’s Web page:
                                           OFFICE OF THE NATIONAL
research of small business issues                                                     www.sba.gov/ombudsman; or by mail at
and produces numerous publications                                                    409 Third Street S.W., Mail Code 2120,
to inform policy makers about the
important role of small business
                                           OMBUDSMAN                                  Washington, DC 20416.
                                              If excessive fines, penalties or           The Ombudsman also coordinates
in the economy and the impact of                                                      10 Regional Regulatory Fairness
                                           unfair regulatory enforcement by
government policies on small business.                                                Boards which meet regularly to receive
                                           federal agencies are problems for your
In addition, the office monitors federal                                              comments about federal regulations
                                           small business, you have a voice in
agency compliance with the Regulatory                                                 affecting small businesses.
                                           Washington, D.C., through the SBA’s
Flexibility Act – the law that requires                                                  Learn more about the National
                                           Office of the National Ombudsman.
agencies to analyze the impact of their                                               Ombudsman from the Web site above or
                                              The Ombudsman receives
proposed regulations on small entities                                                call 888-REG-FAIR.
                                           comments regarding federal regulatory
(including small businesses, small
                                           enforcement from small business
governmental jurisdictions and small


Visit us online: www.sba.gov/ga                                                                GEORGIA Small Business Resource —   35
                ADDITIONAL RESOURCES     Taking care of start up logistics
                                                                                            Business Interruption – While
                                                                                         property insurance may pay enough
                                                                                         to replace damaged or destroyed
                                                                                         equipment or buildings, how will you
                                                                                         pay costs such as taxes, utilities and
                                                                                         other continuing expenses during the
                                                                                         period between when the damage occurs
                                                                                         and when the property is replaced?
                                                                                         Business Interruption (or “business
                                                                                         income”) insurance can provide sufficient
                                                                                         funds to pay your fixed expenses during
                                                                                         a period of time when your business is
                                                                                         not operational.
                                                                                            “Key Man” – If you (and/or any
                                                                                         other individual) are so critical to
                                                                                         the operation of your business that it




E
                                                                                         cannot continue in the event of your
         ven if you are running a           your business is based. If you are a         illness or death, you should consider
         small home-based business,         corporation, you’ll need to check with the   “key man” insurance. This type of
         you will have to comply with       state.                                       policy is frequently required by banks
         many of the local, state, and                                                   or government loan programs. It also
         federal regulations. Avoid the
temptation to ignore regulatory details.
                                            BUSINESS INSURANCE                           can be used to provide continuity in
                                                                                         operations during a period of ownership
                                               Like home insurance, business             transition caused by the death,
Doing so may avert some red tape in the
                                            insurance protects your business against     incapacitation or absence due to a Title
short term, but could be an obstacle as
                                            fire, theft and other losses. Contact your   10 military activation of an owner or
your business grows. Taking the time
                                            insurance agent or broker. It is prudent     other “key” employee.
to research the applicable regulations is
                                            for any business to purchase a number           Automobile – It is obvious that
as important as knowing your market.
                                            of basic types of insurance. Some types      a vehicle owned by your business
Bear in mind that regulations vary by
                                            of coverage are required by law, other       should be insured for both liability and
industry. If you’re in the food-service
                                            simply make good business sense. The         replacement purposes. What is less
business, for example, you will have to
                                            types of insurance listed below are          obvious is that you may need special
deal with the health department. If you
                                            among the most commonly used and are         insurance (called “non-owned automobile
use chemical solvents, you will have
                                            merely a starting point for evaluating       coverage”) if you use your personal
environmental compliances to meet.
                                            the needs of your business.                  vehicle on company business. This
Carefully investigate the regulations
                                               Liability Insurance – Businesses          policy covers the business’ liability for
that affect your industry. Being out of
                                            may incur various forms of liability in      any damage which may result for such
compliance could leave you unprotected
                                            conducting their normal activities. One      usage.
legally, lead to expensive penalties and
                                            of the most common types is product             Officer and Director – Under most
jeopardize your business.
                                            liability, which may be incurred when        state laws, officers and directors of a
                                            a customer suffers harm from using           corporation may become personally
BUSINESS LICENSES                           the business product. There are many         liable for their actions on behalf of the
  There are many types of licenses, both    other types of liability, which are          company. This type of policy covers this
state and local as well as professional.    frequently related to specific industries.   liability.
Depending on what you do and where          Liability law is constantly changing.           Home Office – If you are establishing
you plan to operate, your business may      An analysis of your liability insurance      an office in your home, it is a good idea
be required to have various state and/      needs by a competent professional is         to contact your homeowners’ insurance
or municipal licenses, certificates or      vital in determining an adequate and         company to update your policy to include
permits.                                    appropriate level of protection for your     coverage for office equipment. This
  Licenses are typically administered by    business.                                    coverage is not automatically included in
a variety of state and local departments.      Property – There are many different       a standard homeowner’s policy.
Consult your state or local government      types of property insurance and levels
                                            of coverage available. It is important
for assistance.
                                            to determine the property you need           TAXES
FICTITIOUS BUSINESS NAME                    to insure for the continuation of your
                                            business and the level of insurance you
                                                                                           Taxes are an important and complex
                                                                                         aspect of owning and operating a
  Registering your business name, after     need to replace or rebuild. You must also    successful business. Your accountant,
doing a search to make sure that it is      understand the terms of the insurance,       payroll person, or tax advisor may be
not already in use, protects you from       including any limitations or waivers of      very knowledgeable, but there are still
others who might want to use the same       coverage.                                    many facets of tax law that you should
name. For more information, contact the                                                  know. The Internal Revenue Service is a
county clerk’s office in the county where

36 — Small Business Resource   GEORGIA                                                                      Visit us online: www.sba.gov/ga
great source for tax information.             reporting and remitting the money to           Range of Electronic Choices to Pay All
Small Business/Self-Employed Tax              the state on a monthly basis can be            Your Federal Taxes.
Center: www.irs.gov/businesses/small/         obtained from:                                   IRS cautions taxpayers to seek expert
index.html                                    Georgia Department of Revenue                  advice before they subscribe to any
  When you are running a business, you           Sales and Use Tax Division                  scheme that offers promises of instant
don’t need to be a tax expert. However,          1800 Century Center Blvd. N.E., Ste. 8214   wealth or exemption from taxes. Tax
you do need some tax basics. IRS Small           Atlanta, GA 30345                           professionals enrolled with the IRS and
Business/Self-Employed Tax Center                1-877-423-6711 Toll Free outside metro
                                                                                             the Small Business Administration can
gives you the information you need to            Atlanta
                                                 www.dor.ga.gov                              advise you of legitimate deductions for
stay tax compliant so your business can                                                      your activities. Business owners who
thrive.                                                                                      anticipate hiring individuals to work
Small Business Forms and Publications         Paying Business Taxes
                                                 Business owners are required by law         in their enterprise are encouraged to
www.irs.gov/businesses/small/article/0,,id=                                                  call (800) 829-1040 to inquire about tax
                                              to withhold the following from wages
99200,00.html                                                                                law and account issues, order the tax
                                              paid to employees: federal income taxes,
  Download multiple small business and                                                       forms, and publications pertaining to
                                              state income taxes, and FICA (Social
self-employed forms and publications.                                                        employment taxes.
                                              Security) Insurance.
                                                 A business must also file an income
FEDERAL PAYROLL TAX                           tax return with both the federal               SALES TAX EXEMPTION
(EIN NUMBERS)                                 government and the State of Georgia on
                                                                                             CERTIFICATE
                                              its earnings. Businesses may be required
  An Employer Identification Number                                                             If you plan to sell products, you will
                                              to file estimated tax returns and pay
(EIN),also known as a Federal Employer                                                       need a Sales Tax Exemption Certificate.
                                              estimated taxes on a quarterly basis.
Identification Number (FEIN) , is used           For federal tax information, contact:       It allows you to purchase inventory, or
to identify a business entity. Generally,     U.S. Internal Revenue Service                  materials, which will become part of the
businesses need an EIN to pay federal            275 Peachtree St. N.E.                      product you sell, from suppliers without
withholding tax..                                Atlanta, GA 30303                           paying taxes. It requires you to charge
  You may apply for an EIN in various            800-829-1040                                sales tax to your customers, which you
ways, one of which is to apply online.           www.irs.gov                                 are responsible for remitting to the
www.irs.gov/businesses/small/article/0,,id=                                                  state. You will have to pay penalties if
102767,00.html. This is a free service          State tax information is available at        it is found that you should have been
offered by the Internal Revenue Service.      the:                                           taxing your products and now owe back
Call 800-829 1040 if you have questions.      Georgia Department of Revenue                  taxes to the state. For information on
You must check with your state to                Georgia Tax Center Information at www.      sales tax issues, contact your state’s
                                                 gataxinfo.org                               government.
determine if you need a state number or
                                                 Georgia Income Tax Division
charter.                                         P.O. Box 105296
                                                 Atlanta, GA 30348                           FEDERAL INCOME TAX
FEDERAL                                          1-877-423-6711 Toll Free                       Like the state income tax, the method
SELF-EMPLOYMENT TAX
                                                 www.dor.ga.gov
                                                                                             of paying federal income taxes depends
                                                                                             upon your legal form of business.
   Every employee must pay Social                The IRS has a number of publications
                                                                                                Sole Proprietorship: You must file
Security and Medicare coverage. If you        that are available upon request. One is        IRS Federal Form Schedule C along
are self-employed, your contributions are     “Your Business Tax Kit” which identifies       with your personal Federal Income
made through the self-employment tax.         data and forms for a Federal Employer
   The IRS has publications, counselors                                                      Tax return (Form 1040) and any other
                                              ID Number and a fax guide for small            applicable forms pertaining to gains or
and workshops available to help you sort      businesses. This can be ordered by
it out. For more information, contact the                                                    losses in your business activity.
                                              calling Forms and Publications at 800-            Partnership: You must file a Federal




                                                                                                                                                ADDITIONAL RESOURCES
IRS at 800-829-1040 or www.irs.gov.           829-1040, or through a visit to your local     Partnership return (Form 1065). This
                                              IRS office.                                    is merely informational to show gross
Sales Tax                                        Self-employed taxpayers must also           and net earnings of profit and loss. Also,
  In Georgia, there is a 4 percent sales      pay social security and Medicare taxes         each partner must report his share of
and use tax which applies to the retail       in the form of self-employment taxes.          partnership earnings on his individual
purchase, retail sale, rental, storage,       The programs funded by employment              Form 1040 based on the information
use or consumption of tangible personal       taxes provide essential benefits to            from the K-1 filed with the Form 1065.
property and certain services. There are      many citizens. The importance of the              Corporation: You must file a Federal
exemptions on some sales taxes that           programs will continue to grow as more         Corporation Income Tax return (Form
cover prescription drugs, eyeglasses and      citizens reach retirement age.                 1120). You will also be required to report
contact lenses. There is no sales tax on         The easiest way to file and pay all of      your earnings from the corporation
certain foods, such as milk and eggs,         your federal taxes - employment taxes          including salary and other income such
that are sold for off-site consumption.       for businesses and your individual Form        as dividends on your personal federal
  In addition, some counties have local       1040 or estimated tax payments - can           income tax return (Form 1040).
option sales and use taxes to pay for         be viewed from the www.irs.gov home
certain projects. Please check with your      page. Just click on the “e-file” logo. The
local county officials on these taxes.        following publications explain how to          FEDERAL PAYROLL TAX
  A sales tax number is required for          do an electronic filing and e-payments:          Federal Withholding Tax: Any
each business before opening. The             Publication 3937 - IRS e-file for              business employing a person must
number plus instructions for collection,      Business, Publication 966A - Now a Full        register with the IRS and acquire an


Visit us online: www.sba.gov/ga                                                                        GEORGIA Small Business Resource —   37
EIN and pay federal withholding tax at         such as recordkeeping and retirement           Georgia Department of Labor
least quarterly. File Form SS-4 with the       plans. Although most are free, some              Employers who want to establish a
IRS to obtain your number and required         workshops have fees associated with            new business in Georgia must fill out
tax forms. Call 800-829-3676 or                them. Fees for a workshop are charged          an Employer Status Report (DOL 1
800-829-1040 if you have questions.            by the sponsoring organization, not the
                                                                                              Form) with the Georgia Department of
                                               IRS.
                                                  The IRS’s Virtual Small Business            Labor. All employers must file quarterly
State Purchasing Office                                                                       reports (DOL 4 Form) reporting salaries
   The web site for this office is located     Tax Workshop is an interactive
                                               resource to help small business owners         and wages of employees. The telephone
at: http://statepurchasing.doas.georgia.gov.
                                               learn about their federal tax rights           number for the department’s Employer
   This site is loaded with information
to help a small business gain equal            and responsibilities. This educational         Accounts Office is 404-232-3220.
access and competition among vendors           product, available online and on CD              The department is responsible for the
in providing goods and services to state       ,, consists of nine stand-alone lessons        administration of employment-related
and local governments in Georgia. When         that can be selected and viewed in any         programs and training services vital
you enter this site, click on “Resources”      sequence. A bookmark feature makes it          to the state’s economic development.
which will bring up “Vendor Tools.” This       possible to leave and return to a specific     Services are provided through 53
site offers access to the state’s Vendor       point within the lesson. Users also have       Career Centers, a network of partner
Manual, Vendor Services, Terms and             access to a list of useful online references   agencies and on: www.dol.state.ga.us the
                                               that enhance the learning experience by        department’s electronic one-stop service
Conditions and Agency Procurement
                                               allowing them to view references and
Contacts. Links are also available                                                            center.
                                               the video lessons simultaneously.
under “Resources” to National Institute                                                         The central office of the Georgia
                                                  Tax Calendar for Small Businesses
of Governmental Purchasing (NIGP)                                                             Department of Labor is at 148 Andrew
                                               and Self-Employed (Publication 1518)
Codes; Environmental Requirements;             www.irs.gov/businesses/small/article/0,,id=    Young International Boulevard, Atlanta,
Procurement Links; and Standard                176080,00.html                                 GA 30303-1751. The website is: www.
Purchasing Forms.                                The Tax Calendar for Small                   dol.state.ga.us
   There is also a “Presentations”             Businesses and Self-Employed contains            For information on state labor laws,
link that offers purchasing-related            useful information on general business         work force availability, prevailing wages,
“PowerPoint” presentations given               taxes, IRS and SSA customer assistance,        unemployment insurance, unionization,
by program area managers and                   electronic filing and paying options,          benefits packages and employment
Department of Administrative Services          retirement plans, business publications        services, contact:
(DOAS) leadership.                             and forms, common tax filing dates, and        Georgia Department of Labor
State Purchasing Office                        federal legal holidays.                           223 Courtland St., Ste. 301
    Director: Sid Johnson
                                                                                                 Atlanta, GA 30303
    200 Piedmont Ave. S.E.
    Ste. 1308, West Tower                      SOCIAL SECURITY CARDS                             404-232-3001
    Atlanta, GA 30334                             All employees must have a social
    404-657-6000                                                                              U.S. Department of Labor
                                               security card. It must be signed by its           61 Forsyth St. S.W.
                                               owner, and you should always ask to               Atlanta, GA 30303
IRS WEB PRODUCTS FOR                           see and personally record the social              866-487-9243 Toll Free
SMALL BUSINESSES                               security number. Failure to do so may
                                               cause your employee to lose benefits and
                                                                                                 www.dol.gov/whd
  For the most timely and up-to-date                                                          Employee Benefits Security
                                               considerable trouble for yourself in back
tax information, go to www.irs.gov/
businesses/small/index.html.
                                               tracking to uncover the error.                 Administration (EBSA)
                                                  Each payday, your employees must            www.dol.gov/ebsa
                                               receive a statement from you telling
VIRTUAL SMALL BUSINESS                         them what deductions were made
                                                                                                The Employee Benefits Security
                                                                                              Administration (EBSA), of the U.S.
WORKSHOP                                       and how many dollars were taken out
                                               for each legal purpose. This can be
                                                                                              Department of Labor, administers the
www.tax.gov/virtualworkshop/                                                                  Employee Retirement Income Security
  The Virtual Small Business Tax               presented in a variety of ways, including      Act (ERISA) which regulates employer-
Workshop is the first of a series of video     on the check as a detachable portion           sponsored pension and welfare benefit
products designed exclusively for small        or in the form of an envelope with the         plans. Employee benefit plans are
business taxpayers. This workshop helps        items printed and spaces for dollar            voluntarily established and maintained
business owners understand federal tax         deductions to be filled in.                    by an employer, employee organization,
obligations. The Virtual Small Business                                                       or jointly by one or more such employers
Workshop is available on CD
www.irs.gov/businesses/small/article/0,,id=
                                               EMPLOYEE CONSIDERATIONS                        and an employee organization.
                                                                                                Employers are encouraged to consider
101169,00.html and online                      Taxes                                          providing employee benefit plans in
www.irsvideos.gov/virtualworkshop/ if you        If you have any employees, including         order to attract and retain employees.
are unable to attend a workshop in             officers of a corporation but not the sole     For more information, call 404-302-3900
person. Small business workshops are           proprietor or partners, you must make          or see SBA’s and EBSA’s cosponsored
designed to help the small business            periodic payments towards, and/or file         website: www.selectaretirementplan.org
owner understand and fulfill their             quarterly reports about payroll taxes
federal tax responsibilities. Workshops        and other mandatory deductions. You
                                               may contact these government agencies
                                                                                              Workers’ Compensation
are sponsored and presented by IRS                                                              If a business employs three or more
partners who are federal tax specialists.      for information, assistance and forms.
                                                                                              people, workers’ compensation insurance
  Workshop topics vary from a general          Social Security Administration
                                                  800-772-1213 • www.ssa.gov                  must be carried to provide protection
overview of taxes to more specific topics                                                     to those injured in an accident on


38 — Small Business Resource   GEORGIA                                                                              Visit us online: www.sba.gov/ga
the job. The State Board of Workers’
Compensation aids people who need
                                           Services Online, business owners or
                                           their authorized representative can:
                                                                                       WORKPLACE DISABILITY
claim assistance. For information,           • file W-2s online; and                   PROGRAMS
contact:                                     • verify Social Security Numbers            Americans with Disabilities (ADA):
The State Board of Workers’                    through the Social Security Number      For assistance with the ADA, call
Compensation                                   Verification Service, used for all      800-669-3362 or visit www.ada.gov.
     270 Peachtree St. N.W.                    employees prior to preparing and

                                                                                       U.S. CITIZENSHIP AND
     Atlanta, GA 30303-1299                    submitting Forms W-2.
     404-656-3875                          Federal Withholding
     www.state.ga.us/sbwc                     U.S. Internal Revenue Service
                                              800-829-1040
                                                                                       IMMIGRATION SERVICES
                                                                                          The Federal Immigration Reform and
Federal Wage Laws                             www.irs.gov
                                                                                       Control Act of 1986 requires employers
  Practically all business entities
                                           Health Insurance                            to verify employment eligibility of
are subject to the federal minimum
                                             Compare plans in your area at             new employees. The law obligates
wage, overtime and child labor laws.
Information on these laws, and other       www.healthcare.gov.                         an employer to process Employment
federal laws pertaining to labor, can be                                               Eligibility Verification Form I-9. The
obtained from:                             Employee Insurance                          U.S. Citizenship and Immigration
The U.S. Department of Labor                 If you hire employees you may be          Services Office of Business Liaison offers
     Wage and Hour Division                required to provide unemployment or         a selection of information bulletins and
     61 Forsyth St. S.W.                   workers’ compensation insurance.            live assistance through the Employer
     Atlanta, GA 30303                     Georgia Department of Labor                 Hotline. For forms call 800-870-3676, for
     404-893-4600                             Adjudication Section, Sussex Place,      the Employer Hotline call 800-357-2099.
     www.dol.gov                              148 International Blvd. N.E., Ste. 850
                                              Atlanta, GA 30303-1751                   Alcoholic Beverage License
Social Security’s Business Services           404-232-3180
                                                                                         Businesses which sell alcoholic
Online                                        www.dol.state.ga.us
                                                                                       beverages must have a state and
  The Social Security Administration                                                   local alcoholic beverage licenses. The
now provides free electronic services                                                  application forms must be completed
online at www.socialsecurity.gov/                                                      before the business is opened. The
employer/. Once registered for Business                                                Department of Revenue can be of




Visit us online: www.sba.gov/ga                                                                  GEORGIA Small Business Resource —   39
assistance in preparing the application.    U.S. Department of Labor.                      More details on SBAP are available
For more information and application        Federal Occupational Safety                  at the Department of Natural Resources
forms, contact:                             & Health Administration                      web site: www.dnr.state.ga.us. At the
Department of Revenue                          Department of Labor
                                                                                         site, go to the Environmental Protection
    Alcohol & Tobacco Division                 820 First St. N.E.
                                               Washington, DC 20020                      Division and click on “Technical
    1800 Century Blvd. N.E., 1st Fl.
    Atlanta, GA 30345                          866-487-2365                              Guidance Category.”
    404-417-4900                               www.dol.gov                                 SBAP encourages small businesses,
    www.etax.dor.ga.gov                                                                  outside of Atlanta, to request assistance
                                            OSHA/Atlanta East Area Office                by calling toll free at 877-427-6255.
GA Department Of Agriculture                   LaVista Perimeter Office Park
                                               2183 N. Lake Pkwy., Bldg. 7, Ste. 110     The state’s Environmental Protection
  Businesses involved in food processing                                                 Division (EPD) provides technical help
                                               Tucker, GA 30084
or grocery sales need a food sales             770-493-6644 • 770-493-7725 Fax           to local governments and businesses in
establishment license from the Georgia                                                   complying with environmental laws.
Department of Agriculture before            OSHA/Atlanta West Area Office                Its office is located at: 2 Martin Luther
starting a business. An inspection is          2400 Herodian Way, Ste. 250
also required and may be requested by                                                    King Jr. Dr.,      Ste. 1152 E. Tower,
                                               Smyrna, GA 30080
phone. Help can be obtained from the           678-903-7301 • 770-984-8855 Fax           Atlanta, GA 30334. Its main phone
Department of Agriculture in preparing                                                   number is 404-657-5947 or call toll-free
for the inspection. It is advised that      OSHA/Savannah Area Office                    at 888-373-5947. The EPD web site is
business owners contact the department         450 Mall Blvd., Ste. J                    at www.gaepd.org. For environmental
before investing in any renovations,           Savannah, GA 31406                        questions, call one of these EPD offices:
equipment or plans.                            912-652-4393 • 912-652-4329 Fax              Cartersville         770-387-4900
Georgia Department of Agriculture                                                           Brunswick            912-264-7284
    Consumer Protection Division            Environmental Health Department                 Atlanta              404-362-
    Agriculture Bldg., Rm. 306                Businesses engaged in cooking                 2671
    Atlanta, GA 30334                       or preparation of food to be served,            Athens               706-369-6376
    404-656-3627                            including restaurants, hotels and               Augusta              706-792-7744
    www.agr.georgia.gov                     nursing homes, are licensed by                  Macon                478-751-6612
                                            the county environmental health                 Albany               229-430-4144
E-Verify: Employment Eligibility            department. For more information,
Verification                                contact the environmental health             BUILDING CODES, PERMITS
   E-Verify, operated by the Department
of Homeland Security in partnership
                                            department in your county.
                                                                                         AND ZONING
with the Social Security Administration,    Environmental Protection Programs              It is important to consider zoning
is the best and quickest way for              The Georgia Department of Natural          regulations when choosing a site for your
employers to determine the employment       Resources created a Small Business           business. You may not be permitted to
eligibility of new hires. It is a safe,     Assistance Program (SBAP) in 1993 in         conduct business out of your home or
simple, and secure Internet-based           accordance with the 1990 Clean Air Act       engage in industrial activity in a retail
system that electronically verifies the     Amendments.                                  district. Contact the business license
Social Security number and employment         The goal of the SBAP is to help small      office in the city or town where the
eligibility information reported on Form    business comply with environmental           business is located.
I-9. E-Verify is voluntary in most states   requirements.
and there is no charge to use it.
   If you are an employer or employee
                                              Georgia’s environmental regulations
                                            require many small businesses to             BAR CODING
and would like more information about       obtain permits, install pollution control      Many stores require bar coding on
the E-Verify program, please visit www.     equipment, and maintain required             packaged products. Many industrial
dhs.gov/E-Verify or contact our Customer    emissions records.                           and manufacturing companies use bar
Support staff: 1-888-464-4218 Monday –        A small business is defined as one         coding to identify items they receive and
Friday 8 am – 5 pm.                         employing less than 100 employees.           ship. There are several companies that
E-mail: e-verify@dhs.gov                      The SBAP is made up of three               can assist businesses with bar-coding
                                            parts: The Small Business Technical
                                                                                         needs. You may want to talk with an
SAFETY & HEALTH                             Assistance Program, the Ombudsman
                                            and the Compliance Advisory Panel            SBDC, SCORE or WBC counselor for
REGULATIONS                                 (CAP). On request, the SBAP provides         more information.
  All businesses with employees             free and confidential technical
are required to comply with state           assistance. These services include:          Federal Registration of Trademarks
and federal regulations regarding             • Permit Assistance                        and Copyrights
the protection of employees. The              • On-site compliance assessment visits       Trademarks or service markets are
Occupational Safety and Health                • Help in addressing air quality           words, phrases, symbols, designs or
Administration outlines specific health         problems
                                              • Complaint resolution of air issues
                                                                                         combinations thereof that identify
and safety standards adopted by the
                                              • Pollution prevention to reduce waste     and distinguish the source of goods.
U.S. Department of Labor.
                                                and meet emission requirements           Trademarks may be registered at both
                                              • Representing small businesses on         the state and federal level. To register a
                                                regulatory review and updates            federal trademark, contact:
                                              • Resolving disputes from small business
                                                against the Air Protection Branch



40 — Small Business Resource   GEORGIA                                                                       Visit us online: www.sba.gov/ga
U.S. Patent and Trademark Office:                Caution: Federally registered                 Copyrights
     P.O. Box 1450                               trademarks may conflict with and                Copyrights protect original works of
     Alexandria, VA 22313-1450                   supersede state registered business and       authorship including literary, dramatic,
     800-786-9199                                product names.                                musical and artistic, and certain other
     www.uspto.gov/
                                                                                               intellectual works. Copyright does
Trademark Information Hotline                    Patents                                       not protect facts, ideas and systems,
     703-308-9000                                  A patent is the grant of a property         although it may protect the way these
                                                 right to the inventor by the U.S. Patent      things are expressed. For general
STATE REGISTRATION OF A                          and Trademark Office. It provides the
                                                 owner with the right to exclude others
                                                                                               information contact:
TRADEMARK
                                                                                               U.S. Copyright Office
                                                 from making, using, offering for sale or         U.S. Library of Congress
  Trademarks and service marks may               selling the patented item in the United          James Madison Memorial Building
be registered in a state. For more               States.                                          Washington, DC 20559
information about applications for                 Additional information is provided in          202-707-9100 - Order Line
registration of trademark or service             the publications, General Information            202-707-3000 - Information Line
mark, contact the:                               Concerning Patents and other                     www.copyright.gov
Special Services Division                        publications distributed through the
     Secretary of State, Corporations Division   U.S. Patent and Trademark Office. For
     315 W. Tower, Floyd Bldg.                   more information, contact the:
     2 Martin Luther King Jr. Dr. S.E.           U.S. Patent and Trademark Office
     Atlanta, GA 30334                              800-786-9199 • www.uspto.gov
     404-656-2817
     www.sos.ga.gov

 BUSINESS ORGANIZATION:
 Choosing Your Business Structure
   There are many forms of legal                 relatively little regulation and are fairly   from those of the individual(s) forming
structure you may choose for your                easy to establish. A formal partnership       the corporation. It’s the most complex
business. Each legal structure offers            agreement is recommended to address           form of business organization and is
organizational options with different            potential conflicts such as: who will be      comprised of shareholders, directors
tax and liability issues. We suggest you         responsible for performing each task;         and officers. Since the corporation
research each legal structure thoroughly         what, if any, consultation is needed          is a separate legal entity in its own
and consult a tax accountant and/or              between partners before major decisions,      right it can own assets, borrow money
attorney prior to making your decision.          and what happens when a partner               and perform business functions
   The most common organizational                dies. Under a general partnership each        without directly involving the owners.
structures are sole proprietorships,             partner is liable for all debts of the        Corporations are subject to more
general and limited partnerships, “C”            business. Profits are taxed as income to      government regulation and offer the
and “S” corporations and limited liability       the partners based on their ownership         owners the advantage of limited liability,
companies.                                       percentage.                                   but not total protection from lawsuits.
   Each structure offers unique tax and
liability benefits. If you’re uncertain          Limited Partnership                           Subchapter “S” Corporation
which business format is right for you,             Like a general partnership, a                Subchapter “S” references a special
you may want to discuss options with a           limited partnership is established by         part of the Internal Revenue Code that
business counselor or attorney.                  an agreement between two or more              permits a corporation to be taxed as a
                                                 persons. However, there are two types         partnership or sole proprietorship, with
                                                                                               profits taxed at the individual, rather
Sole Proprietorship                              of partners.
                                                                                               than the corporate rate. A business
   One person operating a business as              • A general partner has greater control
                                                     in some aspects of the partnership.       must meet certain requirements for
an individual is a sole proprietorship.                                                        Subchapter “S” status. Contact the IRS
                                                     For example, only a general partner
It’s the most common form of business                can decide to dissolve the partnership.   for more information.
organization. Profits are taxed as                   General partners have no limits on the
income to the owner personally. The                  dividends they can receive from profit    LLCs and LLPs
personal tax rate is usually lower than              so they incur unlimited liability.
                                                                                                  The limited liability company is
the corporate tax rate. The owner                  • Limited partners can only receive
                                                     a share of profits based on the           a relatively new business form. It
has complete control of the business,                                                          combines selected corporate and
                                                     proportional amount on their
but faces unlimited liability for its                                                          partnership characteristics while
                                                     investment, and liability is similarly
debts. There is very little government               limited in proportion to their            still maintaining status as a legal
regulation or reporting required with                investment.                               entity distinct from its owners. As a
this business structure.                                                                       separate entity it can acquire assets,
                                                 “C” Corporation                               incur liabilities and conduct business.
General Partnership                                 A “C” corporation is a legal entity        It limits liability for the owners. The
   A partnership exists when two                 created under state law by the filing of      limited liability partnership is similar
or more persons join together in                 articles of incorporation. A corporation      to the LLC, but it is for professional
the operation and management of a                is a separate entity having its own           organizations.
business. Partnerships are subject to            rights, privileges and liabilities, apart


Visit us online: www.sba.gov/ga                                                                           GEORGIA Small Business Resource —   41
                    OT H ER A SSISTANCE
                    OTHER SOURCES OF                              THREE RIVERS REGIONAL COMMISSION
                                                                    678-692-0510 • 678-692-0513 Fax
                                                                                                                    • Commercialization Services helps move
                                                                                                                    technology out of Georgia Tech’s research
                                                                                                                                                                      Markets, Business Consulting and Finance
                                                                                                                                                                      Management.
                    ASSISTANCE                                      Griffin
                                                                    www.threerivers.com
                                                                                                                    labs and into the marketplace. Georgia
                                                                                                                    Tech’s “VentureLab” program, which
                                                                                                                                                                      Donna Ennis, Project Director
                                                                                                                                                                      404-894-2096
                                                                                                                    is supported by the Georgia Research              www.georgiambdc.org
                    County/Regional                               MIDDLE GEORGIA REGIONAL                           Alliance, helps match university innovations
                    Economic Development                          COMMISSION                                        (that have commercial potential) with           THE SBIR ASSISTANCE PROGRAM
                    Organizations                                   478-751-6160 • 478-751-6517 Fax                 entrepreneurs to launch new companies.          FOR THE STATE OF GEORGIA
                      Economic development organizations            Macon                                         ENTERPRISE INNOVATION INSTITUTE                     404-385-2600
                      offer a wide array of programs and            www.middlegeorgiarc.org                         Georgia Institute of Technology                   www.innovate.gatech.edu/sbir
                      services for new businesses as well as                                                        75 Fifth St. N.W., Ste. 380
                      for companies in need of expansion or       NORTHEAST GEORGIA REGIONAL                        Atlanta, GA 30308                               Georgia Department of
                                                                  COMMISSION                                        404-894-5217
                      relocation assistance. Typical services
                                                                    706-369-5650 • 706-369-5792 Fax                 www.innovate.gatech.edu
                                                                                                                                                                    Economic Development
                      provided by these organizations includes                                                                                                       The state department helps direct Georgia’s
                      site location, tax incentives and loan        Athens
                                                                                                                                                                     entrepreneurs, innovators and small
                      packages. For more information, contact       www.negrc.org                                 Advanced Technology                                businesses to the right resources through
                      the economic development organization in
                                                                  SOUTHERN GEORGIA REGIONAL
                                                                                                                  Development Center                                 programs such as a clearinghouse business
                      the geographic area of your interest. The                                                     The Advanced Technology Development              resource website, and supplier matching
                      following organizations are involved with   COMMISSION
                                                                                                                    Center (ATDC) helps Georgia entrepreneurs        that provides opportunities to do business
                      economic development in their respective      229-333-5277 • 229-333-5312 Fax
                                                                                                                    launch and build successful science and          with Georgia companies. The department
                      areas of the state:                           Valdosta
                                                                                                                    technology companies through incubator           also assists businesses within the tourism/
                                                                    www.sgrc.us
                                                                                                                    facilities in Atlanta, Savannah and Warner       hospitality, export and entertainment
                    ATLANTA DEVELOPMENT AUTHORITY                                                                   Robins. ATDC provides strategic business         industries and helps existing companies
                      86 Pryor St. S.W., Ste. 300                 SOUTHWEST GEORGIA REGIONAL
                                                                                                                    advice and connects its member companies         with growth and expansion efforts. In
                      Atlanta, GA 30303                           COMMISSION
                                                                                                                    to the people and resources they need            addition, Georgia’s Centers of Innovation
                      Contact: Lonnie Saboor                        229-522-3552 • 229-522-3558 Fax
                                                                                                                    to succeed. The Centers of Innovation            help connect innovators to R&D, incubation
                      404-880-4100 City of Atlanta Only             Camilla
                                                                                                                    are co-located with ATDC outside metro           facilities, sources of capital and other
                      404-880-9333 Fax                              www.swgrc.org
                                                                                                                    Atlanta. For details, please phone:              industry expertise. These centers partner
                                                                                                                      Atlanta:                  404-894-3575         with key research institutions to foster
                    ATLANTA REGIONAL COMMISSION                   Georgia Tech Enterprise                             Atlanta/Biosciences       404-894-3575         and grow innovation within the state of
                      404-463-3100 • 404-463-3105 Fax             Innovation Institute                                Savannah:                 912-963-2519         Georgia.
                      www.atlantaregional.com                       The Institute offers a statewide program          www.atdc.org                                  MARY ELLEN MCCLANAHAN, DIRECTOR
                                                                    of assistance to Georgia companies,                                                              Entrepreneur & Small Business
                    CENTRAL SAVANNAH RIVER AREA
                    REGIONAL COMMISSION
                                                                    communities, entrepreneurs and economic       Georgia Tech Regional                              Development
                                                                    developers. Georgia Tech’s and economic                                                          404-962-4820 or 404-962-4000
                      706-210-2000 • 706-210-2006 Fax               development services are organized around
                                                                                                                  Office Network                                     www.georgia.org/smallbusiness
                      Augusta                                                                                       The Georgia Tech Regional Office Network
                                                                    four sets of customers:
                      www.csrarc.ga.gov                                                                             provides Georgia Tech outreach services
                                                                    • Entrepreneur Services, which includes
                                                                                                                    statewide. There are nine offices located       Georgia Micro Enterprise
                                                                    the (1) Advanced Technology Development
                    THREE RIVERS REGIONAL COMMISSION                Center, Georgia Tech’s science and
                                                                                                                    throughout Georgia to cover each region of      Network (GMEN)
                      706-675-6721 • 706-675-0448 Fax                                                               the state. The offices are:                       Georgia Micro Enterprise Network’s mission
                                                                    technology incubator network, (2) the
                      Franklin                                                                                      Gainesville                                       is to create opportunities and support for
                                                                    SBIR Assistance Program for the State of
                      www.threerivers.com                                                                           (Northeast Region)          678-780-8060          microenterprise development in Georgia.
                                                                    Georgia, which helps companies win federal
                                                                                                                    Cartersville                                      GMEN member organizations around the
                                                                    SBIR and STTR grants to support product
                    COASTAL REGIONAL COMMISSION                                                                     (Northwest Region)          770-387-4002          state provide business development training
                                                                    development, (3) the Georgia Minority
                      912-262-2800 • 912-262-2313 Fax                                                               Augusta                                           and technical assistance or micro loans.
                                                                    Business Development Center, which helps
                      Brunswick                                                                                     (Augusta Region)            706-721-4522          A “micro” enterprise is a business that
                                                                    emerging/existing minority businesses, and
                      www.crc.ga.gov                                                                                North Metro Atlanta         678-294-1579          is owner-operated with less than five
                                                                    (4) the Centers of Innovation program,
                                                                                                                    South Metro Atlanta         404-895-5237          employees, and start-up capital needs of
                                                                    which is helping create clusters of
                    NORTHWEST GEORGIA REGIONAL                                                                      Western Region              706-881-0535          less than $35,000. These businesses have
                                                                    technology development in Georgia’s mid-
                    COMMISSION                                                                                      Dublin                                            projected initial gross revenues of less than
                                                                    sized cities.
                      706-295-6485 • 706-295-6665 Fax                                                               (Central Region)            478-275-5125          $100,000 annually.
                                                                    • Industry Services helps companies use
                                                                                                                    Albany                                            For further information, visit the GMEN
OTHER ASSISTANCE




                      Rome                                          technology to become more competitive
                      www.nwgrc.org                                                                                 (South Region)              229-430-6195          website at www.georgiamicroenterprise.org,
                                                                    in world markets. Specialists in this group
                                                                                                                    Savannah                                          or contact Patricia Williams, Executive
                                                                    help firms with lean enterprise principles,
                    GEORGIA MOUNTAINS REGIONAL                                                                      (Coastal Region)            912-963-2519          Director at 678-296-1059.
                                                                    energy and environmental management,
                    COMMISSION                                                                                      The website is: www.gtpac.org                     GMEN economic development membership
                                                                    new product and process development,
                      770-538-2626 • 770-538-2625 Fax                                                                                                                 includes:
                                                                    international standards compliance,
                      Gainesville                                   strategic planning and help in winning        Minority Business
                                                                                                                                                                    BUSINESS DEVELOPMENT & TRAINING
                      www.gmrc.ga.gov                               contracts from government agencies.           Development Agency                                ASSISTANCE
                    HEART OF GEORGIA-ALTAMAHA
                                                                    Business and Industry Services includes       (MBDA)
                                                                    the Georgia Tech Regional Office Network,       The MBDA Business Center is funded by the
                    REGIONAL COMMISSION                                                                                                                             ANTIOCH MICRO ENTERPRISE NETWORK
                                                                    which operates offices around the state.        U.S. Department of Commerce
                      478-374-4771 • 478-374-0703 Fax                                                                                                                 Casetta Heard, Program Director
                                                                    • Community Policy and Research Services        and operated by the Georgia Tech
                      Eastman                                                                                                                                         1333 Blount Ave.
                                                                    helps Georgia communities and agencies          Enterprise Innovation Institute. The Business
                      www.hogarc.org                                                                                                                                  Augusta, GA 30901
                                                                    with research, planning and policy issues       Center is part of a national network of           706-724-0955
                                                                    and provides professional development           centers whose purpose is to increase the
                    RIVER VALLEY REGIONAL COMMISSION                                                                                                                  casettaheard@aim.com
                                                                    opportunities for economic development          number of minority-owned businesses and
                      706-256-2910 • 706-256-2908 Fax                                                                                                                 Counties covered: Columbia, McDuffie &
                                                                    professionals.                                  strengthen existing ones. Its services
                      Columbus and Americus                                                                                                                           Richmond.
                      www.rivervalleyrc.org                                                                         include Access to Capital, Access to



                   42 — Small Business Resource       GEORGIA                                                                                                                      Visit us online: www.sba.gov/ga
  OT H ER A SSISTANCE
 CENTER FOR BLACK WOMEN’S WELLNESS               GEORGIA SBDC NETWORK                          ACCESS TO CAPITAL FOR ENTREPRENEURS             SMALL BUSINESS ASSISTANCE
   Jemea Dorsey, President/CEO                     University of Georgia Business Outreach     (ACE)                                           CORPORATION
   477 Windsor St. S.W., Rm. 309                   Services                                      Grace Fricks, President/CEO                     Tony O’Reilly, President
   Atlanta, GA 30312                               Allan Adams, State Director                   3173 Hwy. 129 N.                                111 E. Liberty St., Ste. 100
   404-688-9202                                    1180 E. Broad St.                             Cleveland, GA 30528                             Savannah, GA 31401
   jemea@cbww.org                                  Athens, GA 30602-5412                         706-348-6609                                    912-232-4700
   www.cbww.org                                    706-542-6762                                  fricks@aceloans.org                             toreilly@sbacsav.com
   Counties covered: Fulton, DeKalb, Gwinnett      aadams@georgiasbdc.org                        www.aceloans.org                                www.sbacsav.com
   & Cobb.                                         www.sbdc.uga.edu                              Counties covered: Banks, Barrow, Bartow,        Area served: Southeast Georgia
                                                   Counties covered: Statewide                   Carroll, Catoosa, Chattooga, Dade, Dawson,
 CORNERSTONE ASSOCIATION INC.                                                                    Elbert, Fannin, Floyd, Franklin, Gilmer,      SMALL BUSINESS FINANCE INSTITUTE
   Gwendolyn Smith, CEO                          GOODWILL INDUSTRIES OF NORTH                    Gordon, Gwinnett, Habersham, Hall,              Charles Green, Executive Director
   1421 Iron Gate Blvd.                          GEORGIA/BUSINESS NOW                            Haralson, Hart, Heard, Jackson, Lumpkin,        850 Piedmont Ave. N.E., Ste. 3317
   Jonesboro, GA 30238                             Yvonne Days-Cuffie, Program Manager           Madison, Murray, Paulding, Pickens, Polk,       Atlanta, GA 30308
   404-444-3012                                    1295 Columbia Dr.                             Rabun, Stephens, Towns, Union, Walker,          404-406-3181
   Gjsmith100@comcast.net                          Decatur, GA 30032                             White and Whitfield.                            director@sbfi.org
   www.acornerstone.org                            404-728-8631                                                                                  www.sbfi.org
   Counties covered: Fulton & metro Atlanta.       ydayscuffie@ging.org                        ACCION USA                                        Area served: Statewide
                                                   www.ging.org                                  1736 Defoor Pl. N.W.
 DEKALB MICROENTERPRISE ALLIANCE                   Counties covered: Cobb, Dekalb, Fulton &      Atlanta, GA 30318                             SOUTHWEST GEORGIA BUSINESS CENTER
   Roderick Wallace, Executive Director            Gwinnett.                                     404-274-9482                                    Robert Cooke, Executive Director
   250 E. Ponce de Leon Ave., Ste. 415                                                           Contact: Kevin McGee                            1150 Industrial Dr., Ste. 144
                                                 GREATER ROME AREA COMMUNITY
   Decatur, GA 30030                                                                             kmcgee@accionusa.org                            Vienna, GA 31092
                                                 ENTERPRISE
   678-904-3465                                                                                                                                  229-268-7592
                                                   Karen Dublin, Executive Director
   rodw-dmi@debco.org                                                                          ALBANY COMMUNITY TOGETHER                         Robert.cooke@swgau.org
                                                   7 West Forest St. S.W.
   Counties covered: DeKalb & Metro Atlanta.                                                     Thelma Adams Johnson, President/CEO             www.swgau.org
                                                   Rome, GA 30161
                                                                                                 230 S. Jackson St., Ste. 154                    Counties covered: Crisp, Dooly
                                                   706-346-2082
 EARLY COUNTY COMMUNITY                                                                          Albany, GA 31701
                                                   Gracefavor123@netscape.net
 DEVELOPMENT CORP.
                                                   Counties covered: Floyd
                                                                                                 229-420-4600                                  Native American
   Nancy Wright, Executive Director                                                              taact1@bellsouth.net
   987 N. Church St.                                                                             www.albanycommunitytogether.com
                                                                                                                                               Procurement and
                                                 PARTNERSHIP FOR COMMUNITY ACTION
   Blakely, GA 39823                               Mohammad Saleem, President/CEO                Counties covered: Baker, Calhoun, Colquitt,   Technical Assistance
   229-724-7552                                    815 Park North Blvd.                          Decatur, Dougherty, Early, Grady, Lee,        Center
   earlycocdc06@windstream.net                     Clarkston, GA 30032                           Miller, Mitchell, Seminole, Terrell, Thomas     UIDA Business Services is a subsidiary
   www.earlycocdc.org                              404-929-2500                                  and Worth.                                      of The National Center for American
   Counties covered: Early, Seminole, Clay &       Vanessa.rush@pcaction.org                                                                     Indian Enterprise Development, is solely
   Calhoun.                                        www.pcaction.org                            ATLANTA MICRO FUND INC.                           dedicated to developing American Indian
                                                   Counties covered: DeKalb, Rockdale &          Marvin Bryant, Manager                          economic self-sufficiency through business
 EAST ATHENS DEVELOPMENT                           Gwinnett.                                     P.O. Box 89285                                  ownership. For more information, please
 CORPORATION                                                                                     Atlanta, GA 30312                               call or write:
   Winston Heard, Executive Director             REFUGEE WOMEN’S NETWORK                         678-539-6900                                  UIDA BUSINESS SERVICES
   410 McKinley Dr.                                Jessamyn Ressler-Maerlender, Interim Dir.     mbryant@ahand.org                               86 S. Cobb Dr./Mail Code 0510
   Athens, GA 30601-3270                           1431-A McLendon Dr.                           www.atlantamicrofund.com                        Marietta, GA 30063
   706-208-0048                                    Decatur, GA 30033                             Counties covered: Clayton, Cobb, DeKalb,        770-494-0431 • 770-494-1236 Fax
   wheard0822@aol.com                              404-299-0180                                  Douglas, and Fulton.                            uida1@uida.org
   www.eadcinc.com                                 director@riwn.org                                                                             www.uida.org
   Counties covered: Clarke, Elbert, Franklin,     www.riwn.org                                ATLANTA WOMEN IN BUSINESS-LOANS,
                                                   Counties covered: DeKalb, metro Atlanta.    INC.
   Greene, Hart, Jackson, Madison, Oglethorpe                                                                                                  Columbus-Business One
   & Wilkes.                                                                                     Lya Sorano, Principal
                                                 SOUTH METRO MICROENTERPRISE                     7380 Spout Springs Rd., Ste. 210-240          Stop Shop (BOSS)
 THE EDGE CONNECTION                             COALITION                                       Flowery Branch, GA 30542                        Columbus Chamber of Commerce
   Patricia Harris, Executive Director             Denny Danylchak, Program Director             770-455-8088                                    1200 6th Ave.
   Kennesaw State University                       102 Harbor Loop                               atlantabizwomen@bellsouth.net                   Columbus, GA 31901
   1000 Chastain Rd., Mailbox #3305                Peachtree City, GA 30269                      www.atlantawomeninbusinessloans.org             706-327-1566
   Kennesaw, GA 30144                              678-519-4404                                  Area served: metro Atlanta                      www.columbusga.com
   770-499-3228                                    djdanylchak99@yahoo.com
   theedge@kennesaw.edu                            Counties covered: Henry, Clayton, Butts,    DEKALB ENTERPRISE BUSINESS                      Georgia Department of
                                                   Spaulding, Lamar & Pike.
   www.theedgeconnection.com                                                                   CORPORATION                                     Community Affairs
   Counties covered: metro Atlanta.                                                              Charles Blackmon, Executive Director            This Department publishes a 190-page
                                                 Micro Loan Funds                                250 E. Ponce de Leon Ave., Ste. 415             Economic Development Finance Packet
 GEORGIA CLIENT’S COUNCIL                          These organizations provide loans under       Decatur, GA 30030                               (EDFP) that contains a comprehensive
   Ovita Thornton, State Director                  $50,000                                       404-378-1899                                    listing of local, state and federal programs
   104 Marietta St. N.W., Ste. 250                                                               charles.blackmon@debco.org                      that are geared toward small business and
   Atlanta, GA 30303-2743                        SOUTHWEST GEORGIA BUSINESS CENTER               www.debco.org                                   other economic development in Georgia.
   404-463-1952                                    Robert Cooke, Executive Director              Area served: Metro Atlanta                      The EDFP provides summaries of programs,
   Counties covered: Statewide                     1150 Industrial Dr., Ste. 144                                                                 the program requirements along with
                                                   Vienna, GA 31902                                                                              contact information. The EDFP has an
                                                   229-268-7592                                                                                  extensive listing of programs available
                                                   Robert.cooke@wgau.org                                                                         to existing and start-up firms with a
                                                   www.swgau.org                                                                                 concentration on micro loan funds available
                                                   Counties covered: Crisp, Dooly                                                                in the state.


Visit us online: www.sba.gov/ga                                                                                                                 GEORGIA Small Business Resource —         43
 O T H E R A SSISTANCE
   The packet has a section on “How to                The site also has this information: What          Expansion (EDGE) fund. The fund is to be             them in the following areas: (a) starting a
   Operate a Business Legally in Georgia” with        Type of Legal Entity is Right for your            used by one rural Georgia community that             small business (b) improving their operating
   information on getting a required Business         Business, and What Georgia Employers              competes for a business location and/or              efficiency (c) identification of financial
   License, a Health Department Permit for a          Need to Know.                                     expansion with another community from                opportunities (d) increasing profitability
   restaurant or other food service, Federal          Every new business must have a business           outside the state.                                   and (e) business expansion. The program
   and State taxes, Unemployment Insurance,           license to operate legally in Georgia. If the     The program’s Entrepreneur and Small                 operates a small business incubator, The
   and Wage Laws.                                     business is based within an incorporated          Business Development Loan (ESB) Fund                 Entrepreneur Center, located in downtown
   There is also information on incorporating         city limit, the license must be obtained from     provides financial resources for business            Fort Valley that offers office space (single
   a business and registering Trademarks. To          the city. If the firm is located outside the      development in Georgia’s at-risk areas by            offices & junior suites) at below-market
   obtain a copy of the EDFP, contact Ross            city limits, the license must be obtained         partnering with accredited Georgia financial         rates for new and emerging businesses. The
   Avina at                                           from the county. Professionals, such as           institutions.                                        institute also has an on-site entrepreneur
   404-679-1593 or visit:                             engineers and architects, need to have a          The Equity Fund provides financial                   resource center, and provides technology
   www.dca.ga.gov                                     license before doing business in Georgia.         assistance to rural communities to                   outreach and programming opportunities
                                                      The Office of the Professional Licensing          help build infrastructure for economic               for youth.
 First Stop Business Center                           Board Division can be reached in Macon at         development. Equity funds are also                 RURAL BUSINESS OUTREACH INSTITUTE
   The First Stop Business Information                478-207-2440. The address is                      available as loans for several different types       100 E Main St
   Center is located at the Secretary of              237 Coliseum Drive, Macon, GA 31217.              of projects, such as speculative buildings to        Ft. Valley, GA 31030
   State’s website at www.sos.georgia.gov.            For more information, please contact:             be used to attract new industries to rural           478-825-6127
   It provides small business owners and            SECRETARY OF STATE’S OFFICE                         parts of the state.                                  Contact: Program Coordinator
   prospective entrepreneurs with a central           First Stop Business Information Center            Equity awards will be made on a                      www.fvsu.edu/about/external-affairs/rboi
   point of information for state regulatory          2 Martin Luther King Jr. Dr.                      competitive basis three times a year. The
   requirements (licenses and permits) for            Ste. 315, West Tower                              OneGeorgia website at: www.onegeorgia.             Chambers of Commerce
   operating a small business.                        Atlanta, GA 30334                                 org provides funding cycle dates.                    Chambers of Commerce serve as a central
   The Information Center, under “Sites of            404-656-2817                                    ONEGEORGIA AUTHORITY                                   location where the local small business
   Interest,” offers online links to Starter          www.sos.state.ga.us                               60 Executive Park South N.E.                         community may obtain information,
   Resources, Brochures including an                                                                    Atlanta, GA 30329                                    publications and contact information. Your
   Economic Development Financing Packet,           “OneGeorgia” Program                                404-679-4940                                         local chamber can assist you in building,
   and Business Development Organizations             Some of the monies from the state’s               Nancy Cobb, Executive Director                       managing, and expanding your company.
   including the SBA and Women’s Business             Tobacco Master Settlement are being               nancy.cobb@onegeorgia.org                            For a location in your area, check the local
   Centers. The Starter Resources include a link      allocated to the “OneGeorgia” Authority to        www.onegeorgia.org                                   phone directory or visit: www.gachamber.
   to the 33-page First Stop Business Guide.          be used for development in Georgia’s rural                                                             com.
   The Business Guide can be downloaded               areas and most economically distressed          Rural Business Outreach
   from the web site and contains                     communities. A portion of these funds           Institute at Fort Valley
   links to the Secretary of State’s Corporate        provides financial assistance for speculative
   Division and its Professional Licensing            buildings and other “for profit” concerns in
                                                                                                      State University
                                                                                                        The Rural Business Outreach Institute
   Board Division. Other resources in the             rural and depressed areas with terms for
                                                                                                        provides customized technical assistance to
   guide include links to the IRS, Georgia            loans based on the life of the capital asset
                                                                                                        new and emerging entrepreneurs in rural
   Department of Revenue, Department of               and ability to repay the loan.
                                                                                                        Georgia, primarily in Tier 1 communities.
   Labor, Small Business Development Centers          The program, now merged with the Georgia
                                                                                                        The program offers innovative workshops
   (SBDC), and the Georgia Department of              Department of Community Affairs, contains
                                                                                                        and opportunities to businesses to assist
   Agriculture.                                       an Economic Development, Growth &

   Resource Numbers
                                                                                  Chamber of                                                                                              Chamber of
   County                                           County Clerk                   Commerce             County                                            County Clerk                    Commerce
   Appling County                                  912-367-8100                 912-367-7731            Catoosa County                                   706-965-2500                  706-965-5201
   Atkinson County                                 912-422-3391                 912-422-3277            Charlton County                                  912-496-2549                  912-496-2536
   Bacon County                                    912-632-5214                 912-632-5859            Chatham County                                   912-652-7198                  912-644-6400
   Baker County                                    229-734-3000                                         Chattahoochee County                             706-989-3602
   Baldwin County                                  478-445-4791                 478-453-9311            Chattooga County                                 706-857-0700                  706-857-4033
   Banks County                                    706-677-6200                 706-677-2108            Cherokee County                                  678-493-6000                  770-345-0400
   Barrow County                                   770-307-3005                 770-867-9444            Athens/Clarke County                             706-613-3031                  706-549-6800
   Bartow County                                   770-387-5030                 770-382-1466            Clay County                                      229-768-3238                  229-732-2683
   Ben Hill County                                 229-426-5100                 229-423-9357            Clayton County                                   770-477-3210                  678-610-4021
   Berrien County                                  229-686-5421                 229-686-5123            Clinch County                                    912-487-2667                  912-487-2360
   Bibb County                                     478-621-6540                 478-621-2000            Cobb County                                      770-528-3307                  770-980-2000
   Bleckley County                                 478-934-3200                 478-934-2965            Coffee County                                    912-384-4799                  912-384-1873
   Brantley County                                 912-462-5256                 912-462-6282            Colquitt County                                  229-616-7409                  229-985-2131
   Brooks County                                   229-263-5561                 229-263-4841            Columbia County                                  706-868-3379                  706-651-0018
   Bryan County                                    912-653-3837                 912-756-3444            Cook County                                      229-896-2266                  229-896-2281
   Bulloch County                                  912-764-6245                912-764-6111             Coweta County                                    770-254-2601                  770-253-2270
   Burke County                                    706-554-2324                 706-554-5451            Crawford County                                  478-836-3782                  478-836-3825
   Butts County                                    770-775-8200                 770-775-4839            Crisp County                                     229-276-2672                  229-273-1668
   Calhoun County                                  229-849-4835                 229-732-2683            Dade County                                      706-657-4625                  706-657-4488
   Camden County                                   912-576-5601                 912-729-5840            Dawson County                                    706-344-3501                  706-265-6278
   Candler County                                  912-685-2835                 912-685-2159            Decatur County                                   229-248-3030                  229-246-4774
   Carroll County                                  770-830-5800                 770-832-2446            Dekalb County                                    404-371-2886                  404-378-8000


44 — Small Business Resource         GEORGIA                                                                                                                              Visit us online: www.sba.gov/ga
  OT H ER A SSISTANCE
                                                    Chamber of                                                       Chamber of
    County                         County Clerk      Commerce    County                     County Clerk             Commerce
    Dodge County                  478-374-4361    478-374-4723   Montgomery County         912-583-2363           912-537-4466
    Dooly County                  229-268-4228    229-268-8275   Morgan County             706-342-0725           706-342-4454
    Dougherty County              229-431-2121    229-434-8700   Murray County             706-517-1400           706-695-6060
    Douglas County                770-920-7266    770-942-5022   Muscogee County           706-653-4013           706-327-1566
    Early County                  229-723-4304    229-723-3741   Newton County             770-784-2000           770-786-7510
    Echols County                 229-559-6538                   Oconee County             706-769-5120           706-769-7947
    Effingham County              912-754-2101    912-754-3301   Oglethorpe County         706-743-5270           706-743-3113
    Elbert County                 706-283-2000    706-283-5651   Paulding County           770-443-7550           770-445-6016
    Emanuel County                478-237-3881    478-237-6426   Peach County              478-825-2535           478-825-3733
    Evans County                  912-739-1141    912-739-1391   Pickens County            706-253-8813           706-692-5600
    Fannin County                 706-632-2203    706-632-5680   Pierce County             912-449-2022           912-449-7044
    Fayette County                770-460-5730    770-461-9983   Pike County               770-567-3406           770-567-2029
    Floyd County                  706-291-5110    706-291-7663   Polk County               770-749-2100           770-684-8760
    Forsyth County                770-781-2101    770-887-6461   Pulaski County            478-783-4154           478-783-1717
    Franklin County               706-384-2483    706-384-4659   Putnam County             706-485-5826           706-485-7701
    Fulton County                 404-730-8200    404-880-9000   Quitman County            229-334-0903           229-732-2683
    Gilmer County                 706-635-4361    706-635-7400   Rabun County              706-782-5271           706-782-4812
    Glascock County               706-598-2671    706-598-3637   Randolph County           229-732-6440           229-732-2683
    Glynn County                  912-554-7400    912-265-0620   Augusta/Richmond County   706-821-1820           706-821-1300
    Gordon County                 706-629-3795    706-625-3200   Rockdale County           770-278-7000           770-483-7049
    Grady County                  229-377-1512    229-377-3663   Schley County             229-937-2609           229-937-2262
    Greene County                 706-453-7716    706-453-7592   Screven County            912-564-7535           912-564-7878
    Gwinnett County               770-822-7017    770-232-3000   Seminole County           229-524-2878           229-524-2588
    Habersham County              706-754-6264    706-778-4654   Spalding County           770-467-4746           770-228-8200
    Hall County                   770-535-8260    770-532-6206   Stephens County           706-886-9491           706-886-2132
    Hancock County                706-444-5746                   Stewart County            229-838-6769           229-732-2683
    Haralson County               770-646-2002    770-537-5594   Sumter County             229-928-4500           229-924-2646
    Harris County                 706-628-4958    706-628-0010   Talbot County             706-665-3220           706-665-8079
    Hart County                   706-376-2024    706-376-8590   Taliaferro County         706-456-2229
    Heard County                  706-675-3821    706-675-0560   Tattnall County           912-557-4335           912-557-6323
    Henry County                  770-288-6000    770-957-5786   Taylor County             478-862-3336           478-862-6022
    Houston County                478-542-2115    478-922-8585   Telfair County            229-868-5688           229-868-6365
    Irwin County                  229-468-9441    229-468-9114   Terrell County            229-995-4476           229-995-2011
    Jackson County                706-367-6314    706-387-0303   Thomas County             229-225-4100           229-226-9600
    Jasper County                 706-468-4900    706-468-8994   Tift County               229-386-7856           229-382-6200
    Jeff Davis County             912-375-6611    912-375-4543   Toombs County             912-526-3311           912-537-4466
    Jefferson County              478-625-3332    478-625-8134   Towns County              706-896-2276           706-896-4966
    Jenkins County                478-982-2563    478-982-5595   Treutlen County           912-529-3664           912-529-6868
    Johnson County                478-864-3388    478-864-7200   Troup County              706-883-1610           706-884-8671
    Jones County                  478-986-6405    478-986-1123   Turner County             229-567-4313           229-567-9696
    Lamar County                  770-358-5146    770-358-5884   Twiggs County             478-945-3629           478-945-3486
    Lanier County                 229-482-2088    229-482-9755   Union County              706-439-6000           706-745-5789
    Laurens County                478-272-4755    478-272-5546   Upson County              706-647-7012           706-647-9686
    Lee County                    229-759-6000    229-759-2422   Walker County             706-638-1437           706-375-7702
    Liberty County                912-876-2164    912-368-4445   Walton County             770-267-1301           770-267-6594
    Lincoln County                706-359-4444    706-359-7970   Ware County               912-287-4300           912-283-3742
    Long County                   912-545-2143    912-545-2520   Warren County             706-465-2171           706-465-9604
    Lowndes County                229-671-2400    229-247-8100   Washington County         478-552-2325           478-552-3288
    Lumpkin County                706-864-3742    706-864-3711   Wayne County              912-427-5900           912-427-2028
    Macon County                  478-472-7021    478-472-2391   Webster County            229-828-5775
    Madison County                706-795-5664    706-795-3473   Wheeler County            912-568-7135           912-568-7808
    Marion County                 229-649-2603    229-649-2842   White County              706-865-2235           706-865-5356
    McDuffie County               706-595-2100    706-597-1000   Whitfield County          706-275-7500           706-278-7373
    McIntosh County               912-437-6671    912-437-6684   Wilcox County             229-467-2737           229-365-2509
    Meriwether County             706-672-1314    706-655-2558   Wilkes County             706-678-2511           706-678-2013
    Miller County                 229-758-4104    229-758-2400   Wilkinson County          478-946-2236           478-946-1122
    Mitchell County               229-336-2000    229-336-5255   Worth County              229-776-8200           229-776-7718
    Monroe County                 478-994-7000    478-994-9239

Visit us online: www.sba.gov/ga                                                              GEORGIA Small Business Resource —   45
                   S BA T OP LEND ER S
                    PREFERRED AND                         FIFTH THIRD BANK                      PRIVATE BANK OF BUCKHEAD           SHINHAN BANK AMERICA               UNITED CENTRAL BANK
                                                             3344 Peachtree Rd., Ste. 800         3565 Piedmont Rd.                  211-11 Northern Blvd.              5675 Jimmy Carter Blvd.
                    CERTIFIED LENDERS                        Atlanta, GA 30326                    Bldg. 3, Ste. 210                  Bayside, NY 11361                  Norcross, GA 30071
                                                             404-279-4532 • 404-816-7350 F        Atlanta, GA 30305                  718-281-7825 • 718-224-6416 F      678-349-3200 • 678-349-3290 F
                    BANK OF AMERICA                                                               404-264-7989 • 404-264-7978 F
                      Contact: Small Business             FIRST INTERCONTINENTAL BANK                                              SIGNATURE BANK OF GEORGIA          UNITED COMMUNITY BANK
                      Financial Solutions                    5593 Buford Hwy.                   QUANTUM NATIONAL BANK                 505 Peachtree Pkwy.               P.O. Box 279
                      888-931-5626                           Doraville, GA 30340                  505 Peachtree Industrial Blvd.      Cumming, GA 30041                 Cornelia, GA 30531
                                                             770-407-1453 • 770-451-2053 F        Suwanee, GA 30024                   404-303-3214 • 678-455-7602 F     706-776-9025 • 706-778-9413 F
                    BBVA COMPASS BANK                                                             770-945-8300 • 770-831-9546 F
                      17218 Preston Rd., Ste. 3000        FIRST NATIONAL BANK OF                                                   SUNTRUST BANK                      WELLS FARGO BANK, NATIONAL
                      Dallas, TX 75252                    COFFEE COUNTY                         QUEENSBORO NATIONAL BANK             Mail Code CS-RIC 4323            ASSOCIATION
                      972-735-3540 • 972-735-3598 F          420 S. Madison Ave.                & TRUST                              7818 Parham Rd., 3rd Fl.           1455 W. Lake St., Ste. 306
                                                             Douglas, GA 31534                    120 S. Zetterower Ave.             Richmond, VA 23294                 Minneapolis, MN 55408
                    BORREGO SPRINGS BANK                     912-384-1100 • 912-384-0831 F        Statesboro, GA 30458               804-270-8168 • 866-788-3584 F      612-667-2753 • 866-932-1889 F
                      14101 Panama City Beach Pkwy.                                               912-764-9719 • 912-789-2453 F
                      Ste. 300                            THE FOSTER BANK                                                          SYNOVUS BANK                       WILSHIRE STATE BANK
                      Panama City Beach, FL 32413           5725 State Bridge Rd., Ste. 104     RBC BANK                             1750 S. 14th St.                   4864 Jimmy Carter Blvd., Ste. 202
                      866-644-0042• 866-717-7718 F          Johns Creek, GA 30022                 3815 Mansell Rd., Ste. 150         Fernandina Beach, FL 32034         Norcross, GA 30093
                                                            770-451-1220 • 770-451-7725 F         Alpharetta, GA 30022               904-277-5292 • 904-491-7263 F      678-349-8000 • 770-290-0187 F
                    BRANCH BANKING & TRUST                                                        678-277-4582 • 678-277-4352 F
                    COMPANY                               GEORGIA PRIMARY BANK                                                     TOUCHMARK BANK
                      5901-C Peachtree Dunwoody Rd.         3880 Roswell Rd.                    REGIONS BANK                         6035 Peachtree Rd., Ste. C-120
                      Ste. 420                              Atlanta, GA 30342                     250 Riverchase Pkwy. E.            Doraville, GA 30360
                      Atlanta, GA 30328                     404-504-8316 • 404-231-4200 F         Birmingham, ALA 35244              770-407-6747 • 770-407-7856 F
                      770-901-3283 • 770-551-8781 F                                               205-560-5210 • 205-560-8881 F
                                                          GULF COAST BANK & TRUST
                    BUSINESS LENDERS LLC                    4 Sanctuary Blvd., Ste. 201
                      50 State House Sq., 5th Fl.           Mandeville, LA 70471
                      Hartford, CT 06103                    985-898-3882 • 985-898-3914 F
                      860-244-9202 ext. 117
                      860-895-6051 F                      HIGHLAND COMMERCIAL BANK
                                                            3411 Ernest Barrett Pkwy.
                    CBC NATIONAL BANK                       Marietta, GA 30064
                      3010 Royal Blvd. S., Ste. 230         770-333-0772 • 678-564-0270 F
                      Alpharetta, GA 30022
                      404-455-8595 • 404-765-9051 F       JPMORGAN CHASE BANK, N.A.
                                                            595 Piedmont Ave., Ste. 300
                    CENTER BANK                             Atlanta, GA 30308
                      253 N. Western Ave.                   404-647-9443• 866-310-4991 F
                      Los Angeles, CA 90004
                      213-637-9624 • 213-427-6080 F       METRO CITY BANK
                                                           5441 Buford Hwy., Ste. 109
                    CENTURY BANK OF GEORGIA                Doraville, GA 30340
                      215 E. Main St.                      770-455-4989 • 770-455-4988 F
                      Cartersville, GA 30120
                      678-721-2036 • 770-387-9161 F       NARA BANK, NATIONAL
                                                          ASSOCIATION
                    CIT SMALL BUSINESS LENDING              3731 Wilshire Blvd., Ste. 1000
                       1680 Michigan Ave., Ste. 1001        Los Angeles, CA 90010
                       Miami, FL 33139                      213-427-6347 • 213-406-8960 F
                       305-861-2021 • 305-861-4302 F
                                                          NEWTEK SMALL BUSINESS
                    COLONY BANK                           FINANCE INC.
SBA TOP LENDERS




                      115 S. Grant St.                       1440 Broadway, 17th Fl.
                      Fitzgerald, GA 31704                   New York, NY 10018
                      229-426-6239 • 229-426-6074 F          212-356-9510 ext. 10125
                                                             212-643-0340 F
                    EAST WEST BANK
                      3490 Shallowford Rd.                NOA BANK
                      Atlanta, GA 30341                     2476 Pleasant Hill Rd., Ste. 201
                      770-454-0428 • 770-986-0054 F         Duluth, GA 30096
                                                            678-385-0828 • 678-385-0849 F
                    EMBASSY NATIONAL BANK
                      1817 N. Brown Rd.                   THE PRIVATEBANK & TRUST CO.
                      Lawrenceville, GA 30041               3169 Holcomb Bridge Rd., Ste. 202
                      770-500-1255 • 770-995-9111 F         Norcross, GA 30071
                                                            770-840-2616 • 770-840-2601 F
                    FIDELITY BANK
                       1122 Pace St., 1st Fl.
                       Covington, GA 30014
                       404-553-2350 • 770-784-2784 F


                  46 — Small Business Resource         GEORGIA                                                                                                               Visit us online: www.sba.gov/ga

				
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