Launch of the Airline
Madrid | March 23, 2012
Launch of the Airline 1
The Airline 3
Management Committee 4
Iberia Group 10
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Iberia Express| An Airline Designed for Efficiency
Iberia Express is Iberia’s new wholly-owned subsidiary which will cover short-
and medium-haul routes. The Madrid-based airline is launching its operations
with four Airbus A320s to serve the new carrier’s four initial domestic destina-
tions: Majorca, Alicante, Malaga, and Seville.
Iberia Express is designed to compete efficiently and sustainably in an increas-
ingly complex market. It will serve to feed passenger traffic profitably to the
parent company’s long-haul network, contributing to the growth of the airline
group as a whole.
The new Iberia Express unit will enable the group to offer its customers lower
fares for the same level of service, and it is backed by the 85 years of experience
of Spain’s leading airline. All the advantages of flying with Iberia remain intact:
service to key cities, Iberia Plus frequent flyers points, access to VIP lounges
for Business Class passengers, in-flight services, a wide choice of flying times,
connections to more than 100 Iberia destinations, and reliability guaranteed by
Iberia’s renowned maintenance division.
In addition, the new airline will soon offer all-new destinations such as Riga,
Latvia, and Mikonos, Greece, particularly during the summer season, when the
number of Iberia Express destinations will reach 17.
In the course of 2012 Iberia Express will launch scheduled services to a total of
more than 20 destinations within Spain and Europe, with a fleet of 14 aircraft.
The management of this new airline, under the leadership of CEO Luis Gallego,
has made every effort to recruit and train the very best flight crews and ground
staff to make Iberia Express a dynamic and efficient usiness. By the end of the
year total staff is expected to reach more than 500 employees.
Iberia Express is based near Iberia’s hub at Terminal 4 of Madrid-Barajas air-
port, with 1,900m2 of open-plan office space.
The creation of Iberia Express was approved last October 2011 by the Manage-
ment Committees of Iberia and IAG.
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Management Committee | A Team with Experience
Luis Gallego | CEO
Gallego holds a degree in aeronautical engineering from the Universidad
Politécnica de Madrid and an Executive Development Programme (EDD) quali-
fication from the IESE School of Business. He began his career in the Spanish
Air Force, and has since worked in Aviaco, INDRA and, between 1997 and 2006,
in several positions with the Iberia franchise partner Air Nostrum, where he be-
came technical manager of workshop maintenance until his transfer to Clickair,
prior to its merger with Vueling.
At Vueling, Luis Gallego held the post of production manager, with responsi-
bility for flight operations, training, quality, safety, maintenance, and ground
operations. With a total of 47 aircraft and more than 1,600 employees under
his command, he and his team achieved the highest ratings for punctuality,
regularity, and customer satisfaction of any Spanish airline.
Valentín Lago | Operations Manager
With degrees in airline management and in aerospace engineering, Lago comes
from Air Nostrum, where he began in maintenance and became manager of
quality and innovation, a post he has held for the past ten years.
Silvia Mosquera | Sales Manager
A graduate in chemical engineering with a degree in business management
from IESE, Mosquera was manager of strategy, routes, and revenue at Clickair,
and later at Vueling.
Javier Sánchez-Prieto | Corporate Financial Manager
With degrees in business and aeronautical engineering, Sánchez-Prieto began
his career at Air Nostrum, and later worked as Strategic Planning Manager for
the Uralita company.
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Routes | 17 Destinations for the Summer Season
Iberia Express begins its operations with four domestic routes connecting Ma-
drid with Majorca, Alicante, Malaga, and Seville. In May it will launch services
to the Spanish cities of Vigo, Lanzarote, Granada, Minorca, and Ibiza, and in
June and July it will fly to such European destinations as Dublin, Riga, Mikonos,
and Naples, as well the additional domestic destinations of Santiago de Com-
postela, Fuerteventura, and La Palma. Amsterdam will be incorporated to our
destinations in September.
La Palma June
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Crew | Dynamic and close
Iberia Express flight crews are distinguished by their combination of youth and
experience –all have flown for other airlines.
The new airline’s
cabin attendants have
training, and all have
previous experience with
Flight crew other airlines.
Incorporated Iberia Express pilots are all
of them qualified to fly A320s and have
logged many flying hours.
Rafael Jiménez Eugenia Alonso is
Hoyos is the flight cabin crew chief
operations man- for Iberia Express.
ager. A former She has more
fighter pilot in than 17 years of
the Spanish Air experience with
Force with more other airlines,
than 7,000 flying including Clickair
hours, Jiménez and Air Nostrum.
has worked for Air
and Vueling in pi-
lot training, flight
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Aircraft Fleet | A320s are Flown by World’s Major Airlines
Iberia Express will commence its operations with four Airbus A320s, and by the end
of 2012 the total will have increased to 14.
General Features The A320 Family
Cockpit Crew: 2 With more than 6,500 units sold and
Cabin Crew: 4 more than 4,000 in service, the A320
Product: Maximum capacity 177: is the world’s best- selling commercial
Tourist Class airliner.
Length: 37.53 m Since its launch, with such innovations
Wingspan: 34.1 m as fly-by-wire navigation, new refine-
Height: 11.76 m ments have steadily reduced the air-
craft’s fuel consumption, atmospheric
emission, and noise levels.
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Maintenance | Maximum Reliability and Safety
The Iberia Express fleet will be serviced by Iberia Maintenance, the world’s 9th larg-
est aircraft maintenance company, renowned for service quality, advanced tech-
nology, and aircraft modification engineering.
Iberia Maintenance inspects, repairs, and maintains airframes, engines and com-
ponents for all Iberia Group airline fleets and also for more than 100 outside clients,
including major airlines. Its work is certified by domestic and international agencies
including Aviación Civil Española, EASA, FAA, and AENOR, and it holds certification
in Environmental Resources Management (ISO 14001:2004).
On a 22.5-million metre site near Madrid-Barajas airport, it boasts 7 hangars with
their supporting workshops and engine bench testing facilities.
At new installations at El Prat airport in Barcelona Iberia Maintenance carries out C
and D checks on aircraft, and conducts all types of repair maintenance operations
on engines and components.
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Services | What Can Customers Expect from Iberia Express?
Comfort is the priority in Business Class on Iberia Express flights in Spain and Eu-
rope. The Recaro seating system feature leather-upholstered seats, and the mid-
dle seat of each row is left empty. Light, healthy, meals with a Mediterranean touch
Iberia Express will use the Iberia Plus international loyalty program, which has
more than 4 million members in over 200 countries, and more than 90 associ-
ated companies, including airlines, hotel chains, car rental companies, credit card
companies, and tour operators. Iberia Plus membership is available on four levels:
Classic, Silver, Gold, and Platinum.
Client Service Technology
Iberia Express customers can check in on line for their flights, download boarding
passes onto mobile devices, print out luggage labels at the self check-in machines,
obtain fast-track luggage check-in, get flight information via SMS, and connect to
the Internet in VIP lounges.
At Iberia VIP lounges business passengers can relax and chill, use private areas
equipped for meetings, or sample a new concept of the best cuisine.
Iberia Express is a member of oneworld, an alliance of 11 major airlines, which ena-
bles it to offer its customers products and services that no airline could offer alone.
Collectively, alliance members boast some 2,000 aircraft making about 8,500 daily
flights to 570 international destinations in 135 countries.
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Iberia Group | The Global Dimension
Iberia, with some 20,000 employees, is Spain’s largest air transportation group, and
market leader on routes between Europe and Latin America, where its offer of des-
tinations and frequencies is unrivalled. By revenues, the IAG group, formed in 2011
after the merger of Iberia and British Airways, is the third-largest European airline
group and the world’s sixth-largest.
With 85 years of experience, Iberia focuses on three main activities: the transport of
passengers and freight, aircraft maintenance, and airport handling services.
The company is a founding member of the oneworld alliance of airlines that offers
around 600 destinations, with the best connections.
With the merger of Iberia and British Airways in 2011, the International Airlines
Group (IAG) was created. This new airline group, with corporate domicile in Ma-
drid and financial and operational headquarters in London, is listed on the London
Stock Exchange and on the Spanish Mercado Continuo (Ibex-35).
Linked to the World
With more than 100 destinations around the world, plus an additional 200 under
code-sharing agreements, Iberia operates some 700 flights a day. The number of
Latin America destinations and the frequency of flights together ensure Iberia’s
position as market leader on flights between Europe and Latin America. Its fleet
of 160 aircraft --one of the most modern in Europe-- is based at Madrid-Barajas
Each year more than 24 million passengers fly with Iberia. In addition, the company
is Spain’s leading airport handling operator in Spain, and its aircraft maintenance
division is the world’s ninth-largest.
Iberia’s corporate social responsibility and environmental policies have earned it a
listing in the global Dow Jones Stoxx index.
International Airlines Group
IAG is the third largest airline group in Europe and the sixth largest in the world
by revenue (more than 16,000 million euros in 2011). In terms of fleet size it is Eu-
rope’s largest, and fifth largest in the world. By number of passengers carried it is
the second in Europe and eighth in the world.
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Contact | Communications
Nadia Segura | Álvaro R. Añino
T. 647 53 16 76 - 91 590 14 37
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