Learn More _PDF_ - Comcast

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					Comcast VIP Gateway:

 Vendor Self Service
        for
 Comcast Suppliers
                   Learning Objectives

To understand how Suppliers are involved with the Vendor Self
   Service portal, and to also learn the Comcast Business
   Relationship Owner’s (BRO) role in the process

This training will review three areas:
    1. Vendor Self Service Overview- gain an understanding of the
        basic Comcast/Vendor Process Flow
    2. Comcast BRO’s Roles - gain an understanding of the Comcast
        employees (BRO) role and responsibilities within the Vendor
        Process Flow
    3. Vendor Registration - gain an understanding of the Suppliers
         actions/requirements
        •    Both New/Existing Vendors



Power the dream                                                       2
                           Vendor Self Service Overview

     **    Engage HQ                 Identify and     Prepare on-       Enroll **
          Procurement                  prioritize      boarding        suppliers
            and local                  suppliers       materials         into
          buyer groups                                                 Adoption
                                                                                                Receive
                                                                       program
                                                                                               electronic
                                                                                                catalogs




              Establish EDI             Activate **     Approve           Process
              integration or          supplier in      catalog and       electronic
               portal usage            Oracle for      contracted         catalogs
                                          EDI            pricing
                                      Integration


 Test and
   certify
  supplier
integration
                               ** Train suppliers
                                   in GXS Self-       ** Transact
                                                                     Provide ongoing
                                                                     supplier support
                                                           with
                                  Service Portal                        services
                                                        suppliers
                                                                        ** Suppliers effectiveness
     Power the dream                                                                                        3
           Business Relationship Owner
                  (Comcast contact) Roles
The four main roles for the BRO are:

   1) The BRO is the main business contact for the Supplier
   2) The BRO provides acknowledgement of Comcast’s interest
      in establishing a business relationship with the vendor
   3) The BRO will also assist with the initial updates for all
      current vendors
   4) All new vendors will be invited by the BRO through email to
      join the Self Service portal

*This invitation will include a link to access the system and
    establish your password. Once you receive this notification you
    can begin your registration.


Power the dream                                                       4
                         The Comcast VIP Gateway
                       URL: http://www.comcast.com/vipgateway/

To access your
account within the
Comcast VIP
Gateway please go to
the above link




   The three main
   functions of the
   Gateway are just
   a click away




    Power the dream
            Existing Vendors Registration



Existing vendors, all suppliers that currently do business with
   Comcast Cable Communications, LLC will need to follow the
   basic registration process to become active within the VIP
   Gateway.

Please refer to the following Registration Process for more details.




Power the dream                                                        6
                  NEW VENDOR
                  REGISTRATION




Power the dream                  7
Overview of New Vendor Registration


       Receive        Edit Company’s     Add Contacts
    invitation from    Information if    for all existing
         BRO             necessary            Roles



                         View your
   Login to the VIP                      View Contact
                        Company’s
      Gateway                               Details
                        Information



      View your        Edit Profile if    Complete
        Profile         Necessary        Registration




Power the dream                                             8
Login to VIP Gateway
                                              Please note: When you
                                              receive the initial invitation
                                              from your BRO you will
                                              bypass Steps 1 & 2.




                             fred@smith.com
                              password


1)   Go to www.comcast.com/vipgateway
2)   Click on Update Your Vendor Profile
3)   Enter your email address and password
4)   Click “GO” to Login
Power the dream                                                        9
Accept Terms and Conditions




 1.


                                               continues…..


1. The initial Login will require the vendor to Accept the Terms and
   Conditions for use of the portal


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VIP Gateway Functionalities

                     1.         2.




1.   Home tab allows access to:
      • Dashboard
      • Your Profile
2.   My Company tab allows access to:
      • Profile
      • Contacts
3.   Other Functionality:
      • Logout
      • Support
      • Help


Power the dream                         11
     Home > Dashboard
     The Dashboard for the
      Suppliers will be the
informational panel to access
 all areas of the Comcast VIP
            Gateway




                      Vendors can
                      access the VIP
                      Gateway Invoicing
                      portal right from
                      the dashboard!



                                          Easy to View
                                          Invoice
                                          Payment
                                          statuses




     Power the dream                                     12
      VENDOR REGISTRATION
             STEPS




Power the dream             13
     Step 1: Home > Your Profile


                                      3.

              1.

                     fred@smith.com




2.




     1.   View your details
     2.   View your role(s)
     3.   Click “Edit Profile”

     Power the dream                       14
       Step 1.1: Edit Profile
                                                                     1.
   1. Edit Your
      details

                                                                      fred@smith.com
   2. Select your
      role(s)

   3. Click “Save              2.
      Changes”
      when
      complete

 Please note, an employee at
 your company will need to
 associated with the first 6
 roles shown. The same
 person can be used if
 necessary.                                                                              3.

Need help to add a new user? Instructions are to follow to add a new user for the above responsibilities.

       Power the dream                                                                                      15
Step 2: My Company > Profile

                                                           3.
1.
                                                           4.




 2.




1.    View Your Company’s general information
2.    View Vendor’s additional details – see 2.2 (Admin only)
3.    Click “Add Contact” to add a new contact - see 3.2 (Admin only)
4.    Click “Edit Company” to change the company’s details – see 2.1

Power the dream                                                         16
        Step 2.1: Edit Company Details


                    1.
1.   Update
     Company
     details

2.   Click tabs
     and update
     details –
     Admin only

3.   Click “Save
     Changes”
     to save

                   2.

                          3.




        Power the dream                  17
     Step 2.2: Additional Details
1.                                             2.




     1.   Click Primary Vendor Info
     2.   Click Diversity

     *Administrative rights will only be allowed to view/update this detail

     Power the dream                                                          18
Step 3: My Company > Contacts


                                                  2.



1.




                                                                    3.
                                                                    4.
                                                                     5.
1.   Click “Contact” to see more details – see 3.1
2.   Click “Add Contact” to add new contact – see 3.2 – Admin only
3.   Click “Export Contacts” to download contacts to XLS – Admin only
4.   Click “Disable Contacts” to disable all the contacts – Admin only


Power the dream                                                           19
Step 3.1: View Contact Details

                                                                    3.
                                                                    4.
               1.                                                   5.
                                                                    6.




2.



1.   View Contact Details
2.   View Contact’s role(s)
3.   Click “Edit Contact” – see next slide (Step 3.3)
4.   Click “Delete Contact” to remove contact (Admin only)
5.   Click “Disable Contact” this may be reversed (Admin only)
6.   Click “Send Welcome Email” to send contact an email to login

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      Step 3.2: Add Contact



1. Enter new contacts                                      1.
   details

2. Select role(s) that
   apply
                                       2.
3. Click “Save Changes”
   to save
Please note, an employee at
your company will need to
associated with the first 6
roles shown. The same
person can be used if
necessary.



*Administrative rights will only be allowed to view/update this detail

      Power the dream                                                    21
  Step 3.3: Edit Contact Details



1. Change details                      1.

2. Select role(s)

3. Click “Save Changes” to save
                                  2.




                                            3.



  Power the dream                                22
   Additional Help and Resources

    Visit the Comcast VIP Gateway Website at:
                 www.comcast.com/comcastvipgateway

    For help with the following inquiries :
    Vendor Assistance
    Self Service Vendor Portal
    Invoice/PO Delivery
    Invoice Payment status

    Comcast Team Assistance
              APSS Support Line 215-286-5350
              Ap_sl@cable.comcast.com



Power the dream                                      23

				
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posted:12/26/2012
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