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Coastal Family Health Center HIT Budget Presentation

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					Coastal Family Health Center

   Budgeting For HIT Implementation and
               Sustainability
             Lessons Learned
                                HISTORY

Coastal Family Health Center (CFHC) has provided comprehensive
medical services for 32 years, and currently provides medical, dental,
behavioral health/substance abuse, optometry, and pharmacy services
for residents of Hancock, Harrison and Jackson counties, Mississippi.
The combined service area population totals 368,687. Primary medical
services are provided at freestanding permanent facilities in Biloxi,
Gulfport, Saucier, Vancleave, Bay Saint Louis and Moss Point as well as
at two school-based clinics in Moss Point. Also through two mobile
medical units and one OB mobile unit. Dental services are provided at
the clinic sites in Biloxi and Gulfport, and behavioral health/substance
abuse services are available at all locations. Pharmacy services,
provided through participation in the 340(b) program, are also available
at all sites. This expansion project targets residents of Jackson County
with incomes below 200% of the Federal Poverty Level, estimated to
number 39,581 people, by expanding services at the organization’s
Moss Point clinic site.
Administrative Offices after Katrina
Administrative Offices after Katrina
            Budget Items

•Implementation Cost
•Software Cost
    Initial Purchase
•Interfaces with other software
in your practice
    Practice Management, Lab
    interface, Vitals devices
    interface
        Budget Items



•Installation Cost
 Vendor setup fees
including cost to build
system for your practice
                  Budget Items

• Add-ons or customization of the
  software for your practice

• Specialty customization

• Reporting Modules, etc.
                Budget Items

• Training
  Insure training hours are adequate
  so that your staff is proficient.

• Travel Expenses for Training
  Team/person
                 Budget Items

• Ongoing Support Cost

• Technical Support

• Future upgrade and releases may be
  addressed in support and maintenance
  contracts.
              Budget Items

• Users Hardware
    PC’s
    Laptops
    Tablets
    Printers
    Spares
    Servers
               Budget Items

• Network Equipment
    Routers
    Switches, hubs
    Wireless access points
    Wireless LAN controllers
               Budget Items

• Telecommunications
    Insure necessary bandwidth and
    service level agreements with
    telecommunications service
    providers
              Budget Items

• Ongoing Cost
• Technical Support
    Software/Hardware Support and
    Maintenance
    ASP
• Telecommunications
        Lessons Learned - Mistakes


•Not using a structured process

    Utilize a team approach
    including members from all
    departments in the
    organization
        Lessons Learned - Mistakes


• Not defining needs prior to
  search
    Perform a needs assessment
    Do Not Buy More or Less than
    you need
         Lessons Learned - Mistakes


•Include Key Users in selection
process

•Use a Request For Proposal ( make
sure vendors know what you need)
          Lessons Learned - Mistakes


Perform a detailed Workflow
analysis

Each facility may need a tailored
approach
               Things to Avoid

• Do NOT Allow the Vendors to drive
  the process

• Do Not Pay too much attention to
  Bells and Whistles. Focus on the
  details
                       Contact Information

• Joe M. Dawsey, CEO
    jdawsey@coastalfamilyhealth.org



• Chuck Clark, Director, IT
    cclark@coastalfamilyhealth.org

    PO Box 475
    Biloxi, MS 39531
    (228) 374-2494

				
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posted:12/25/2012
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