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							      DESC9097
Digital Communication
       in Design

  Use of CMC and CSCW
    for Design Projects

     Mary Lou Maher
     23 March 2002
                 Overview
• CMC tools and issues
• Media types for collaborative design
• Network communication terminology
                 Computer-Mediated
                  Communication
• Asynchronous - send information
• Synchronous - conversation

  Type of software   Type of information     Type of
                                             comm un ication
  Email              text, data files        asynchronous
  List serves        text, data files        asynchronous
  Bulletin boards    text, data files        asynchronous
  Talk, chat         Text                    synchronous
  Broadcast          Video, audio            synchronous
  Video Conference   Video, audio, images,   synchronous
                     text
    Asynchronous Communication
• Email
   – One to one or one to many
   – Personal messages
   – informal
• List server
   – Broadcast to a list
• Bulletin Board
   – Send message to a central location
• Web Pages
                           Email
Compose       Reply      Reply     Forward      Redirect    Attach   Address
a message    to author   to all   to someone   to someone    file     book




       Indicates
     attached file
Managing Communication in Email

•   Subject of email is IMPORTANT
•   Email address nicknames
•   Filters and multiple mailboxes
•   Attachments and file management
•   Keep old email messages for reference
Email beyond sending text messages
•   Broadcast information to mailing lists
•   Attaching documents for file transfer
•   Discussion threads and documentation
•   File management
                         Listservers
• LISTSERV is an email distribution software, for electronic
  mailing lists, that contains a list of users subscribed to that list.
  Each time a message is sent to the list server, it is forwarded to
  all the members of the list. Members have the capacity to
  automatically subscribe and unsubscribe, by simply sending a
  message to the automated administrator. Sometimes, the
  messages sent to the list are first checked by a moderator and
  then forwarded to all the other members.
                       Bulletin Boards
• The major difference between a bulletin board and a list server is that the
  message sent to a list server is sent directly to each user’s emailbox whereas
  a message sent to a bulletin board is viewed by the users when they go to a
  specific place on the internet. Thus, a person does not need to have an email
  account to be able to participate in the "life" on the bulletin board. The
  advantage of the bulletin board is that messages do not get mixed up with all
  the other email messages that a person receives and therefore the messages
  can be seen as a coherent group representing an asynchronous discussion. At
  a glance, readers can keep track of discussions and access old messages that
   are kept on the bulletin board.
    Asynchronous Communication Tools:
        Advantages, Disadvantages

• Email: direct to person, hard to maintain a discussion
• Listservers: broadcast direct to person, hard to control
  content
• Bulletin boards: threaded discussions, does not go to
  person
• Web pages: accessible to all, changes do not go to
  anyone
     Synchronous Communication
• Chat
  – Talking by typing in a text window
• Video Conference
  – Talking by speaking with a video window
• Shared or Multi-user window
  – viewing slides or web pages
  – drawing board
  – applications/authoring
• Virtual World
  – 3D worlds with users as avatars
                        Chat
• Talking by typing
• Chat, IRC, ICQ, MSN Messenger
• Considerations
  –   Low bandwidth requirements
  –   Multi threaded conversation
  –   Typing skills are important
  –   New registers emerge
            Video Conference
• Provides video and audio communication
• “Being there”
• Considerations:
  – High bandwidth requirements
  – Protocols
  – Displacement
Video conference with shared whiteboard
               Shared window
• Shared whiteboard
  – Master-slave, only one person can make changes
  – Multi-user
• Shared application
  – Multi-user CAD
  – Multi-user text editing
              Virtual Worlds
• Example
  – Active Worlds
• Can see the location
  of other people
• Usually talk by typing
different kinds of communication
              implies
 different kinds of collaboration
   Two metaphors for CMC tools:
• Desktop - providing desktop tools for
  communication, such as email, video
  conferences, transferring CAD files, web
  browsers
• Place - providing a place for collaboration, such
  as virtual worlds, virtual reality, etc.
              Desktop Tools
• Web-based tools - use internet protocols for
  communicating ideas and sharing design files
• “Design Office Automation” packages - use one
  software vendor for all computing needs, such
  as Microsoft
            Web-based Tools
• Web browsers      Advantages:
                       •Heterogeneous platforms
• Chat rooms           supported
• Internet phone       •Standards for transferring
                       data
• Internet video    Disadvantages:
  conference           •Management is done
                       manually
• File transfer        •Lowest standard is used
            Office Automation
•   Word Processing        Advantages:
                              •Common format
•   Document Management       •Interchange between apps
•   Email                     •More advanced features
                           Disadvantages:
•   Calendars                 •Cannot introduce new
•   Project Management        features
                              •Everyone must use the
•   Databases                 same apps
                              •Cannot use specialised
•   Web browsing/editing      design apps
        Places for Collaboration
• 3D simulations
  – Mimic the physical world and its functionality
  – Navigation occurs by moving around the 3D model
• Object-oriented worlds
  – Functionality can start with physical analogy
  – Extend the use and interactivity beyond the physical
             3D Simulations
                  Advantages:
• CAVE               •Looks like the physical world
                     •Navigation is intuitive
• Active Worlds      •Good for viewing models that will
• VRML               be physical buildings
                  Disadvantages:
                     •Difficult to communicate
                     •Functions are limited to those of
                     physical world
                     •No inherent document
                     management
      Object-oriented virtual worlds
                      Advantages:
•   Active Worlds        •Identity of people and
•   VWorlds              places and things
                         •Reactive objects in the
•   VirTools             world
•   TappedIn             •Invent new functions
                      Disadvantages:
                         •Less intuitive
                         •Requires expertise to use
                         all functions
                         •No inherent design
                         support
          Collaborative Design
• Communicating
  – Meetings
  – Sharing files
  – Discussing ideas
• Designing
  – Drawing
  – Modelling
  – Analysing the brief
         Approaches to CMCD
• Office automation supports document and
  project management
• Virtual worlds support synchronous
  communication
• Simulations support collaborative modelling
Media Types and Communication
           Digital Design Media
                       Issues:
•   CAD
                       •Size of files
•   3D Models
•   Movies             •Versions

•   Images             •Multiple authors
•   Text documents     •File management
•   Databases          •Naming conventions
Images

    Format -
           gif, jpeg, png, etc
    Application -
           Photoshop, ArchiCAD
    Colour -
           8 bit, 32 bit, etc
    Resolution -
           72 dpi, 600 dpi
CAD
  Applications -
          AutoCAD, ArchiCAD
  Libraries -
          shared, distributed
  Layer conventions -
          across organisations
  Documentation standards -
          dimensioning etc
  File formats -
          dxf, dwf, pln
  Object/Product models -
          IAI, STEP
Text Documents

          Style guides
          Fonts and formats
          File types
          Edit or browse
          Naming conventions
Databases


        Information is organised
        Can manipulate data
        Can be linked to CAD
        Database standards
        Media Types and Issues
• In order to share information, the project must
  agree on:
  – Standard applications
  – Standard formats
  – Viewing or browsing
Networks, the Internet, and the
           WWW
                                          archsci.arch.usyd.edu.au

                                                      129.78.66.1

      gubim.bim.gantep.edu.tr
                                TCP/IP Internet

                                 193.140.136.2
               Terminology
•   Internet
•   Wide Area Network (WAN)
•   Local Area Network (LAN)
•   World Wide Web (WWW)
•   Web Server
•   Mail Server
•   Client
Domain Names and Services
 archsci.arch.usyd.edu.au



                                embraces the parts of the Internet that
                                are
                                located in Australia


                            identifies the academic (education) portions



                       identifies the academic institution (in this
                       case the University of Sydney)


                  identifies a division within the institution (in
                  this case the Faculty of Architecture)


             the name of the particular
             computer
              Structure of the Internet
                                                Nick@archsci.arch.usyd.edu.au   archsci.arch.usyd.edu.au
                                                                                            129.78.66.1

         Local                         Local
        network                       network
                                                                                   Local
                                                          Local                   network
                                                         network
         Regional
         network


                                            Backbone
                                                                                 Regional
         Local                                                                   network
        network

            gubim.bim.gantep.edu.tr                                   Local
                     193.140.136.2         Regional                  network
                                           network
                       Local                                                     Local
                      network                                                   network


John@gubim.bim.gantep.edu.tr
               World Wide Web
•   Publicly available files/services on web servers
•   Uses TCP/IP for data transfer
•   Uses HTTP and others for data format
•   Files are accessed by URL
•   Data is browsed using a Web Browser Client
      WWW and URLs

http://www.arch.usyd.edu.au/kcdc/vds96/elective/index.html




        The domain name of                       The name of
        the Web server.                          the file to be
                                                 retrieved and
The protocol which
                                                 displayed.
specifies the method for
data transfer and the
                           The path on the Web
interpretation of the
                           server file system that
data on the client side.
                           leads to the file, starting
                           from the default directory
                           of the web server.
WWW Protocols and Applications
File types and applications
Markup Languages


                                        www.arch.usyd.edu.au




                                                               index.html

                 table.gif
                             land.jpg


                             map.jpg
                 label.gif
      body.txt
           Internet and Standards
•   Data transfer on networks
•   Markup languages
•   File formats and types
•   Protocols and applications
•   Special media types and client helpers
       Future Issues for Network
           Communications
• Very high speed networks
• Broadband communications
• Better compression
• Different types of network transmission, eg air
  doc and bus
• New protocols for the WWW

						
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