Sheet1 - ATOC Station Travel Plans

							STATION: Thornaby Station
CONTACT: Greg Goodwin & Chris Renahan
HIGH LEVEL OBJECTIVES                              SMART OBJECTIVES (brackets denote reference number)                             INDICATOR (how objective will be measured)
Increase number of passengers using                [1] Increase footfall by 5%?? above industry growth by 2011                     Number of passengers recorded by Lennon recording system
Thornaby Station

Increase number of people traveling to and         [2] Increase cycling share from 4% to 5% by 2011                                Survey / recording number of cycles parked at station
from the station by bicycle

Increase number of people traveling to and         [3] Increase bus share from 10% to 12% by 2011                                  Survey
from the station by bus

Reduce single occupancy car journeys /          [4] Reduce single occupancy car from 6% to 5% by 2001                              Survey / number of registered users of local car share scheme /
reduce kiss and ride / increase car sharing for [5] Increase registered users of local car share scheme by 6% by 2011              introduction of incentives
car journeys to and from the station            [6] Reduce kiss and ride from 20% to 16% by 2011

Increase number of people walking to and           [7] Increase walking share from 43% to 48% by 2011                              Survey
from the station

Improve accessibility of station to public         [8] Improve signage to and from the station to buses by 2011                    Survey and evidence of improved / new signage and any potential
transport users                                    [9] Create new bus routes, stops and bus lanes serving station by 2011*         infrastructure works carried out / new bus routes serving station


Improve accessibility of station to customers      [10] Provide step-free access to station from all routes**                      Replacement of footbridge
with a disability or long term illness                                                                                             Install automatic doors to booking office

Reduce CO2 generated by journeys to and            [11] Reduce CO2 emmissions by XX% per head by 2011                              ???
from the station

Increase knowledge and awareness of all            [12] Increase level, quality and availability of information / literature / maps Survey / production of relevant literature, availability and usage / visitor
forms of sustainable transport to the station      / timetables, by 2010                                                            numbers to website / help points checked and promoted / PR, marketing
                                                                                                                                    and promotional activity / regular reviews of all information and literature.
                                                                                                                                    All above to be evidenced.

Improve customer satisfaction with journeys        [13] Increase customer satisfaction from 79% satisfied/very satisfied to        Survey
to and from the station                            84% by 2011


* In line with introduction of major road scheme
** Dependent on replacement of footbridge