Introducción a SAP
Profesor: Xisco Roca
Contenido
- Presentación - Entorno de usuario - Funcionalidades, roles y asignaciones - Organización empresarial - FI/CO – Finance / Controlling - HR/HCM – Human Resources / Human Capital Management - ESS / MSS – Employee Self Service / Manager Self Service - MM – Material Management - EBP / BBP / SRM – Enterprise Buyer Professional/Business to Business Procurement/Supplier Relationship Management - LO / PP / APO / SCM – Logistics / Production Planning / Advanced Planning Organization / Supply Chain Management - SD – Sales & Distribution - CRM – Customer Relationship Management - PS / PLM – Project System / Product Lifecycle Management - BW / BI – Business Warehouse / Business Intelligence - SEM – Strategic Enterprise Management - EP – Enterprise Portal - BASIS - XI / MDM / BPM – Exachange Infraestructure / Master Data Management / Business Process Monitoring - Microsoft Duets
Presentación de SAP y ERP
Quien es SAP ? -SAP = Servicios, aplicaciones, productos -Fundada por 8 ex-miembros de IBM en los 70. -Líder del mercado mundial de ERPs ( 18% market share ) -Cifras en 2003: -Beneficios de 7,000 m € -22600 clientes -30166 empleados -12 millones de usuarios en 120 países
Quien es SAP ?
Que es ERP ? ERP = Entreprise Resource Planning = Planificación de Recursos Empresariales
Qué tengo? Que necesito? Que obtendré ? Cuando obtenerlo? Cómo obtenerlo? …...
Humanos Financieros Materiales Clientes Proveedores Distribuidores ….
Corporación Filial Oficina Departamento …..
Características del ERP de SAP -Homogeneidad de aspecto -Modularidad -Soluciones verticales propias y de terceros -Personalización -Seguridad -Standars de mercado / ISOs -Cumplimiento obligaciones legales de cada módulo -Mantenimiento evolutivo y correctivo -ROI: 1 usuario -> 1 licencia -> n módulos -Auditable interna y externamente -HAL: Hardware Abstraction Layer -Cuota de mercado y años de experiencia -Multiidioma – Multimoneda – Unicode ( Asia )
mySAP.com
Evolución del ERP
Evolución del mercado ERP
Evolución de la funcionalidad de SAP
Plataforma e-Business
Entorno de usuario – SAP Logon
SAP Logon
Entrada de usuario
Entorno de trabajo
Ejecución de una transacción
Funcionalidades, roles y asignaciones
Diagrama de funcionalidades de SAP
Asignación de usuarios a roles
Workflows – Ejemplo de flujo de procesos
Organización empresarial y datos maestros
Organización Empresarial en SAP
Master Data
Master Data
FI/CO – Finance / Controlling
Modulo FI/CO
Modulo FI/CO – Datos Maestros
Modulo FI/CO – Asset Management
Modulo FI/CO – Informes y nivel de detalle
Modulo FI/CO – Reconciliación de cuentas
Modulo FI/CO – Diferencia entre FI y CO
Modulo FI/CO – Arquitectura y módulos CO
HR – Human Resources HCM – Human Capital Management
Modulo HR – PA – Plan de organización
Modulo HR – PA – Unidades organizativas y posiciones
Modulo HR – Infotipos
Modulo HR – Mantenimiento de infotipos
Modulo HR – Manager’s Desktop
Modulo HR – Integración
Modulo HR – PD – Contratación
Modulo HR – PD – Desarrollo
Modulo HR – Time Management
Modulo HR – Payroll
Modulo HR – Compensation Management
ESS – Employee Self Service MSS – Manager Self Service
ESS – Employee Self Service
Live Demo:
http://www.sap.com/solutions/business-suite/erp/employeeselfservice.epx
ESS – Travel Management
Live demo: http://www.sap.com/solutions/business-suite/erp/tm/index.epx
MM – Material Management
MM – Material Management
MM – Material Management
MM – Material Management
MM – Material Management
EBP – Enterprise Buyer Professional BBP – Business to Business Procurement SRM – Supplier Relationship Management
MM – Material Management
MM – Roles
MM – Roles
MM – Material Management
MM – Material Management
LO - Logistics PP – Production Planning APO – Advanced Planning Organization SCM – Supply Chain Management
LO - Logistics
LO - Logistics
LO - Logistics
LO - Logistics
LO - Logistics
SCM – Supply Chain Management
SCM – Supply Chain Management
APO – Advanced Planning Organization
SD – Sales & Distribution
SD – Sales & Distribution
SD – Sales & Distribution
SD – Sales & Distribution
SD – Sales & Distribution
SD – Sales & Distribution
CRM – Customer Relationship Management
CRM – Customer Relationship Management
CRM – Customer Relationship Management
CRM – Customer Relationship Management
CRM – Customer Relationship Management
CRM – Customer Relationship Management
CRM – Customer Relationship Management
CRM – Customer Relationship Management
Sample Solution Maps: mySAP CRM Sales (extract)
Sales (1)
Sales Planning and Forecasting c
Integrated EBusiness Planning Platform (S1) Flexible Modeling (S1) Strategic Planning (S1) Supply Chain Integration (S1) Rolling Forecast (S1) Collaborative Planning (S1) Planning-Cycle Monitoring (S1) Performance Reviews (S1) Sales Planning Cockpit (S1) Business Content (S1)
Territory Management
Market Segmentation (S1) Territory Maintenance (S1) Assignment Scheduling (S1) Territory/ Organizational Mapping (S1) Responsibility Determination (S1) Mobile Business Support (S1) Territory Reorganization (S1) Sales Analysis by Territory (S1) Interface to ThirdParty Territory Planning Tools (S1)
Account and Contact Management
Account and Contact Person (S1) Search and List (S1) Fact Sheet (S1, S2) Interaction History (S1) Activities (S1) Opportunities (S1) Addresses (S1) Relationships (S1) Pricing (S1) Notes (S1) Attachments (S1) Print Account Overview (S1) Email and Fax Integration (S1)
Activity Management
Tasks and Business Activities (S1) Automatic Partner Determination (S1) Automatic Organizational Data Determination (S1) Status and Result (S1) Notes (S1) Attachments (S1)
c
Opportunity Management
Opportunity Planning (S1) Sales Team (S1) Competitors (S1) Product Notes (S1) Individual Sales Cycle (S1) Automatic Partner Determination (S1) Automatic Organizational Data Determination (S1) Product Category (S1) Pricing (S1) Follow-Up Documents (S1) Product Configuration (S1) Expected Product Value (S1) Attachments (S1) Competitor Products (S1) Multiple Survey Assignment (S1) Project Milestones (S1) Lead to Opportunity Workflow (S1) Status and Reason (S1) Buying Center (S1) Assessment (Survey) (S1) Competitor Analyses (S1) Sales Assistant (S1)
Quotation and Order c Management
Inquiries (S1)
Contract Incentive and Management and Commission c c Management Leasing
Value Contracts (S1) Incentive Plan Modeling (S31) Configuration Templates (S31) Roll Up Hierarchies /Indirect Participants (S31) Contracts and Agreements Handling (S31) Individual Plans (S31) Segment Management (S31) Participant Determination (S31) Transaction Valuation (S31) Commission Remuneration (S31) Incentive (Bonus) Remuneration (S31) Quota Attainment Calculation (S31) Results Adjustments (S31) Posting and Settlement (S31, S11, S9) Commission Simulation (S31) Commission Status Management (S31, S13, S137, S99)
Private Activities (S1) Groupware Integration (S1) Campaign Reference (S1) Activity Journal (S1) Follow-Up Documents (S1) Action Management (S1) Workflow Management (S1) Activity Monitor (S1) Multiple Survey Assignment (S1) Document Flow (S1) Active/Passive Analysis (S1) Success/Failure Analysis (S1) Customer Care Intensity Analysis (S1) Activities per Organizational Unit Analysis (S1) Activity History Analysis (S1) Planned Activities Analysis (S1) Sales Cycle Analysis (S1)
Quantity Contracts Quotations (S1) (S1) Sales Orders (S1) Releasable Mixed Documents (S1) Products (S1) Automatic Automatic Organizational Data Organizational Data Determination (S1) Determination (S1) Automatic Partner Automatic Partner Determination (S1) Determination (S1) Automatic Text Text Management Handling (S1) (S1) Status Status Management (S1) Management (S1) Pricing (S1) Pricing (S1) Attachments (S1) Attachments (S1) Incompletion Credit Management Check (S1) and Credit Check Credit Management (S1, S2) and Credit Check Payment Card (S1, S2) Processing (S1, Payment Card S2) Processing (S1, Workflow S2) Management (S1) Workflow Automated FollowManagement (S1) Up Processes (S1) Automated FollowOutput Up Processes (S1) Determination (S1) Document Flow (S1) Pricing and Product Product Listing/ Configuration (S1) Exclusion (S1) Document Flow Product (S1) Determination (S1) Product Date Management Configuration (S1) (S1) Batch Processing Authorized (S1, S4) Partners (S1, S2) Sales Document Monetary Value in with Structured Quantity Contracts Products (S1) (S1)
© SAP AG 2004
CRM – Customer Relationship Management
mySAP CRM as Part of the mySAP Business Suite
mySAP Business Suite and the Enterprise Ecosystem
Product & Services Customer mySAP PLM
Sales Order & Delivery Management
mySAP ERP
Financials Human Resources Corporate Services Operations
Inventory & Production
mySAP SRM Supply Chain Partner
mySAP CRM
mySAP SCM SAP NetWeaver Partner Operations & Administration
© SAP AG 2004
Multichannel
Maintenance & Quality Purchase Order Management
PS – Project System PLM – Product Lifecycle Management
PS – Project System
PS – Project System
PLM – Product Lifecycle Management
CATS – Cross-Application Time System
BW – Business Warehouse BI – Business Intelligence
BI – Business Intelligence
BI – Business Intelligence
BI – Business Intelligence
BI – Arquitectura
BI – Business Intelligence
BEX Map
SEM – Strategic Enterprise Management
SEM – Strategic Enterprise Management
CPM – Corporate Performance Monitor
BSC – Balanced Scorecard
SEM - Proceso
BPS – Business Planning and simulation
EP – Enterprise Portal
EP – Enterprise Portal
EP – Enterprise Portal
SSO – Single Sign On
BASIS
BASIS
BASIS
BASIS - Repositorio
BASIS – Change Management
BASIS – Pantallas de usuario
XI – Exchange Infrastructure MDM – Master Data Management BPM – Business Process Monitoring
XI – Exchange infraestructure
BPM – Business Process Monitoring
Microsoft Duets
BPM – Business Process Monitoring
Live Demo: http://www.sap.com/solutions/informationworkers/demos/index.epx