Verso Technologies, 2004 1 Sales Guide NetPerformer: Voice, Data and Video Convergence Integrated Access Router April 2004 Verso Technologies, 2004 2 Table of Contents Business Problems Addressed by the NetPerformer....................................................................3 Consolidate Enterprises Voice and Data Networks ...................................................................3 Reduce Cost of Networking by Optimizing Bandwidth Utilization ..............................................3 Ease Management and Operation of Voice and Data Networks................................................3 Provide Network Recovery Capabilities in Case of Link Failure ................................................3 Provide Voice and Data Connectivity to Isolated Remote Locations .........................................4 Extend Networks over Multiple Transport Types .......................................................................4 Inter-connect Multi-vendor PBXs onto a Single Platform...........................................................4 Provides an IP Migration Path for Legacy Equipment ...............................................................4 Provide Standard SIP-based VoIP............................................................................................4 What is NetPerformer Integrated Access Offering?......................................................................5 Who Needs NetPerformer? ..........................................................................................................6 Enterprises Converging Voice over their Corporate WAN.........................................................6 Mining and Oil & Gas Companies with Remote Field Locations................................................6 Military and Air Traffic Control Applications...............................................................................6 Large Enterprises with IBM SNA Applications (Banking, Government, etc.)..............................6 Enterprises Running Critical Applications..................................................................................6 Recovery and Emergency Sites Applications............................................................................6 Toll-bypass Applications ...........................................................................................................7 NetPerformer Value Propositions .................................................................................................7 Cost Reduction .........................................................................................................................7 Total Network Solution..............................................................................................................7 Investment Protection ...............................................................................................................8 Award-winning ..........................................................................................................................8 Key NetPerformer Advantages.....................................................................................................8 How Does NetPerformer PowerCell Work?................................................................................11 Which NetPerformer Product Do I Need?...................................................................................12 Flexibility Based on your Business Needs...............................................................................13 NetPerformer Feature List..........................................................................................................14 Frequently-Asked Questions (FAQs)..........................................................................................16 Why Sell NetPerformer? .........................................................................................................16 Why Resellers/Integrators Select NetPerformer?....................................................................16 What are the Product Messaging Highlights?..........................................................................16 How does NetPerformer Compare to Cisco? ..........................................................................17 Verso Technologies, 2004 3 Business Problems Addressed by the NetPerformer Consolidate Enterprises Voice and Data Networks For small to large enterprises, with multi-site environments, consolidating voice over their data network help them reduce cost by avoiding long-distance voice calls for inter-office communications. This is even truer for enterprises with international locations. Further cost reduction can be achieved by enterprises that run parallel data networks with the ability, for the NetPerformer, to integrate multiple data applications over the same network. In fact, the NetPerformer is one of the most complete solutions to consolidate, over a packet network, legacy networks (SNA, Async, Passthru/Circuit Emulation, etc.), which typically run on expensive leased line circuits. This help reduces cost since packet networks are less expensive and typically built for LAN traffic transport. Reduce Cost of Networking by Optimizing Bandwidth Utilization The ability for the NetPerformer to consolidate voice, legacy data and LAN traffic is possible because of its unique Cell Relay architecture called PowerCell. This architecture has the advantage of using fewer overheads, compared to other technologies, which makes integrated networking possible on low bandwidth networks (ex: satellite), therefore reducing network costs when using the NetPerformer. In order to converge multiple networks over a low bandwidth environment; all the different traffic is handled through the NetPerformer PowerCell engine. PowerCell fragments voice and data frames into cells and multiplexes them over the WAN network according to user specified priorities. Typically, voice traffic is transmitted first through high priority queue mechanics and delay sensitive traffic has priority over bursty data applications (ex: LAN). Finally, the NetPerformer uses advanced voice and data compression algorithms that further reduce bandwidth consumption. Ease Management and Operation of Voice and Data Networks The NetPerformer solution helps reduce overall operating costs of network maintenance by reducing the amount of equipment required to run an enterprise network. In fact, with the NetPerformer, enterprises can manage all their applications over a single converged platform. Using NetPerformer ACTview 3000 NMS software, which is SNMP base and runs over HP OpenView Network Node Manager for Windows and Sun Solaris, enterprise customers can monitor and manage their entire network from a single centralized Graphic User Interface (GUI). This system also provides alarm indications, which helps organization react more quickly to reduce network down time during network failures. This results in increased network productivity. The NetPerformer Total Cost of Ownership (TCO) is low since the product his easy to learn, operate and manage when using the following built-in features: o Prompt driven local and remote console port o Text base configuration and voice mapping tables o FTP download and upload of firmware and configuration files o Remote diagnostic tools to monitor NetPerformer statistics and traffic with built-in data-scope capabilities. Provide Network Recovery Capabilities in Case of Link Failure The NetPerformer is a great solution to ensure network stability and productivity with its self-healing capabilities in case of main link failure. This provides the NetPerformer with abilities to automatically rerouting traffic through alternate routes and/or activates dial backup links when the main link fails. The utilization of switched links is controlled by a schedule, preventing the backup to be used when not needed, avoiding unnecessary charges on usage based networks. The NetPerformer also provides bandwidth on demand capabilities with its ability to activate dial-up links, typically used for dial-backup purposes, when the main link is overloaded. This helps organizations keep their network costs down by avoiding high fixed bandwidth costs. Verso Technologies, 2004 4 Provide Voice and Data Connectivity to Isolated Remote Locations With its ability to run over low bandwidth links, the NetPerformer is the ideal solution to bring voice and data integration to isolated remote locations reachable only via satellite links. Satellite links are costly and typically low speed. This benefits the NetPerformer because of its ability to compress and transport more voice and data traffic then its competition. The SkyPerformer that is a software option that runs on the NetPerformer further reduces cost of integrating voice and data over satellite by lowering the number of satellite frequencies (links) and RF equipment needed at the central site to reach remote locations. Extend Networks over Multiple Transport Types With PowerCell, the NetPerformer can run over multiple transport WANs (Frame Relay, ATM, ISDN, IP, leased/switched lines and satellite) and has the ability to load balance traffic and switch link connections across multiple network types. This flexibility provides ways for enterprise to build a converged network, using the NetPerformer, without having to stick to the same transport end-toennd Therefore, enterprises can choose the most convenient and affordable transport available for each location connected to the network. This feature also protects customers’ investment in NetPerformer equipments by providing them the flexibility to upgrade from one network transport to another when new and less expensive services become available. This solution, which provides access and core switching, creates hybrid networks by inter-connecting networks that would be otherwise separated. For example, with the NetPerformer, a satellite network can be connected and extended through a terrestrial network, which can help reduce the cost compared to using satellite end-to-end. Inter-connect Multi-vendor PBXs onto a Single Platform The NetPerformer' has extensive voice interface support (analog and digital), signaling protocols and supplementary services support as well as interoperability with multiple PBX brands; Enterprises can inter-connect disparate multi-vendor voice systems onto the same network. This is attractive for companies acquiring and/or merging with other companies. Provides an IP Migration Path for Legacy Equipment NetPerformer’s ability to transport legacy data protocols over packet networks provides ways for customers to extend their investment in legacy data equipment by migrating them to new networks. This helps companies continue running their legacy applications, which typically have staying power once they have been written and implemented into enterprise networks. Provide Standard SIP-based VoIP With the support of standard VoIP SIP the NetPerformer provides a migration path to IP for legacy TDM based PBXs. Also with SIP the NetPerformer provides connectivity between legacy PBXs/PSTN and new systems like IP PBXs and VoIP phones. Support of SIP protects customer investments in NetPerformer equipment by providing them the ability to re-deploy the NetPerformers, when needed, over VoIP managed services providing standard VoIP soft-switches and gateways. Verso Technologies, 2004 5 What is NetPerformer Integrated Access Offering? NetPerformer’s family of integrated access routers integrates both data and voice applications onto a single Wide Area Network (WAN). The result: award-winning solutions that transport any service– voice, fax/modem, LAN, and SNA – over any network infrastructure like PSTN, IP, Frame Relay and ATM with anyttoany switching capabilities. We call it the Power of Convergence–voice, video and data onto one costsavving bandwidth efficient and easy to manage network. Diagram Explanation: Enterprise On the left, the choices of user data and voice applications that are supported. Multiple user data and voice interfaces are transported at the same time while still honoring the QoS issues of each protocol. Service Provider On the right, the choices of transports that NetPerformer can use to communicate with each other across service provider networks. A NetPerformer network can include multiple WAN topologies in a single network. o For example a network can include a NetPerformer with a point-to-point connection to a NetPerformer with a satellite connection to a NetPerformer with an IP connection to a NetPerformer, and so on … Each NetPerformer within the entire disparate network has full communications capabilities to any of the other NetPerformers. Verso Technologies, 2004 6 Who Needs NetPerformer? Enterprises Converging Voice over their Corporate WAN Enterprises with existing intranet data networks would be interested in using the NetPerformer to move their inter-office long distance voice traffic over their existing data networks. This will provide them free long distances voice calls since the bandwidth used for voice, which is typically 8 kbps per channel, is minimal compared to data. The bandwidth required to carry the existing data traffic can be reduced with the NetPerformer data compression feature. Therefore, these enterprises won’t have to increase bandwidth on their existing data network when adding voice on top of it. Also, NetPerformer QoS mechanisms are used in order to retain voice quality, when converging with data, by always providing voice first priority. Mining and Oil & Gas Companies with Remote Field Locations Mining and Oil & Gas companies operate in non-typical environment with most of their locations being field remote sites only reachable via satellite. The NetPerformer is the perfect fit for satellite communication since it can integrate voice and data using less bandwidth then its competitors. This is done by providing better voice and data compression algorithms and by better data fragmentation. Finally, the SkyPerformer software option lowers satellite communication cost by using fewer frequencies, compared to standard satellite SCPC technology, when building converged voice/data networks, All of this without having to invest in expensive DAMA hub station. Military and Air Traffic Control Applications The NetPerformer is used frequently in military and air traffic control applications because of its ability to transport legacy data (HDLC, Async, Passthru, etc) and radar traffic in both point-to-point and point to multipooin mode. This, combined with the fact that the NetPerformer can concentrate a high number of serial ports to one location, makes the NetPerformer the idea solution to build converged voice and legacy serial data networks. Finally, with the satellite support of the NetPerformer as well as with its high reliability makes it the perfect solution for this type of applications. Large Enterprises with IBM SNA Applications (Banking, Government, etc.) In large organizations, many software applications are running over IBM mainframes and are networked together using IBM SNA protocol. For example, many banking applications -particularly automated teller machines – are written on SNA multi-drop applications. Therefore, the ability of the NetPerformer to support SNA, convert it from SDLC to LLC, spoof it and prioritize it gives customers more convergence opportunities. For enterprises that already have an IP network and a separate SNA network, the ability for the NetPerformer to converge the two networks together and add voice is a very cost attractive proposal. Enterprises Running Critical Applications For enterprises running critical applications, where network downtime has to be minimal, the NetPerformer is the ideal solution because of its set of recovery features. First, the NetPerformer has ability to load-balance traffic over multi-link connections going to the same location, which reduces risk of losing that site. Also, it has the ability to activate dial-backup links, in case of link failure, and add links when the main links are congested. It can also run parallel connections over different network types, re-route traffic when links are lost or dial-backup links are in the process of being activated and it can switch voice call back to the local PSTN if required. Finally, the NetPerformer provide high reliability with its power supply and unit redundancy capabilities. Recovery and Emergency Sites Applications With the NetPerformer ability to provide voice and data services over satellite, the product is ideal to build recovery and emergency systems especially when combined with mobile satellite solutions. This is typically used in order to re-establish connections to area where all methods of communication were lost due to natural catastrophes, war or terrorism. Verso Technologies, 2004 7 Toll-bypass Applications Large enterprises and carriers who want to transport voice calls over a packet networks, without sacrificing too much bandwidth, will be interested in the NetPerformer. This because the NetPerformer has the ability to do voice trunking applications, between PBXs or PSTN voice switches, over multiple WAN types while being more bandwidth efficient than standard based VoIP. This is possible since, in Toll-bypass applications, voice call control is typically provided by the TDM voice switches and therefore, VoIP soft-switches are not required to operate this type of networks. NetPerformer Value Propositions NetPerformer provides value and ROI in several ways: Cost Reduction Converge parallel voice & data networks o Eliminate costly multiple networks by shifting intra-company voice traffic from the high-cost PSTN to the data WAN. Improved bandwidth efficiency through compression o Reduce total network traffic using state-of-the-art compression algorithms and PowerCell cells-within-frames technology. Reduce the number of PVCs in the frame relay network o Remote NetPerformer nodes require just one PVC back to the central site for all voice, fax, modem, and data traffic. Traffic from originating voice and data ports can be switched across PVCs at intermediate NetPerformer nodes up to the desired endpoint. Reducing the total number of network PVCs saves money. NetPerformer is also a router o NetPerformer offers IP and IPX routing with support for RIP1, RIP2, and OSPF. This saves money by eliminating the need for a separate router. Alternatively, NetPerformer can coexist with an existing router, accepting the router’s datastream as a serial input and adding packetized voice. NetPerformer then shapes traffic entering the WAN network. Reduced network administration costs for WAN o NetPerformer is easily configured and installed. It supports downloadable software upgrades and provides local and remote diagnostic capability. o NetPerformer simplifies network management and administration by reducing the number of networks to manage. Total Network Solution Access & core switching o NetPerformer is a solid integrated access solution for implementing converged enterprisewiid networks but it is also a cell-relay switch able to route voice/data traffic to its final through intermediate nodes. Single platform for multiple applications o The savings associated with transporting multiple applications on the same platform must not come at the expense of higher delays. NetPerformer proficient QoS capabilities deliver responsiveness to mission-critical applications. Supports both legacy voice/data environments and IP applications o NetPerformer strong legacy support protects investment in legacy equipment while taking advantage of latest technologies (ex. IP) Integrates multiple PBX brands o NetPerformer has demonstrated interoperability with the industry’s leading PBXs and key systems, including Avaya Definity and Merlin Legend, Nortel Meridian and many more. Excellent voice quality: o The savings associated with transporting voice over packet networks must not come at the expense of voice quality. NetPerformer supports a variety of voice compression algorithms to meet the varied needs of our customers. In particular, ACELP-CN is supported, providing Verso Technologies, 2004 8 the best voice quality available at 8kbps transportation. Among competitors, NetPerformer has superior voice quality for compressed voice. Standard HP OpenView™ SNMP-based NMS o ACTview 3000 NMS can manage all NetPerformer nodes. NetPerformer NMS is integrated with HP OpenView™ so that it plugs seamlessly into the leading NMS architecture. Investment Protection The NetPerformer family is scalable o Models are available that support data only, data plus two-, four-, or eight-port analog voice, or data plus 4 to 384 digital voice channels. The customer buys only the hardware functionality needed for a given site, while benefiting from the simplicity of one software load across all platforms managed under unified NMS. Reliable Quality Product o Reliability, Resiliency and Technical support give peace of mind. Upgradeable to standards-based IP voice & data o Enables migration to standards-based IP networks, which extends product life. Compatible with emerging SIP managed service offers o Provide the ability to re-deploy NetPerformers over a VoIP managed service when needed. Award-winning Data Communications Testers Choice Award -“Top Performer” Tolly Group -“best SNA performance” Network Computing Editor’s Choice -“best quality voice and top-notch data throughput” Network Computing Well-Connected Award -“highest quality voice of any router ever tested” Key NetPerformer Advantages NetPerformer Features Advantages Benefits Voice 8:1 Voice compression NetPerformer uses advanced voice compression algorithms to reduce voice bandwidth utilization from 64kbps to 8kbps per channel. Provides efficient use of bandwidth. Voice prioritization via PowerCell NetPerformer fragment data frame into cells and provides, through priority queues, QoS to ensure high priority for voice. Provides excellent voice quality. Analog & digital interfaces for phones, key systems, PBXs NetPerformer support a wide range of voice interfaces via optional analog modules (FXS, FXO and E&M) as well as digital modules (T1, E1 and BRI). Supports widest range of voice systems. Comprehensive suite of signaling options NetPerformer supports most CAS (Channel Associated Signaling) and CCS (Common Channel Signaling) voice signaling protocols. Inter-connects widest range of voice systems. Provides support of supplementary services and non-standard signaling. Certified or tested with leading PBX manufacturers NetPerformer has been deployed in thousands of networks, in over 125 countries and has demonstrated interoperability with most PBXs and key systems vendors. Complements PBX offerings. Built-in dial plan capability NetPerformer provides up to 1000 entries in its mapping table for enterprise to defined there own dial plan if needed. Simplifies implementation & use. Any-to-any switching Using PowerCell, NetPerformer can switch voice calls automatically without the user having to define the intermediate routes. Provides ubiquity of path routing. Local hop-off capability NetPerformers products are equipped with a cross-connect TDM bus, which enables voice interfaces to switch calls, internally between them, when needed. Provides off-net connectivity for local and emergency 911 calls. Verso Technologies, 2004 9 NetPerformer Features Advantages Benefits Data Full Ethernet Bridge/Router NetPerformer provides integrated IP RIP/OSPF and IPX routing and bridging for other LAN protocols. Supports access & routing requirements. 4:1 data compression NetPerformer data compression allocates separate dictionaries to each data connection in order to optimize compression results. Reduces bandwidth requirements. Supports IP phones & IP PBXs on Ethernet segment NetPerformer can route and priorities VoIP traffic using filters based on IP Precedence or DiffServ. Supports emerging IP telephony applications. Serial interfaces for legacy data NetPerformer provides legacy data support via built-in and modular serial ports. Goes where an IP-only solution cannot. RFC1490, RFC1483, PPP support NetPerformer supports standard IP protocols. Compatible with industry standard routers. WAN Transport Supports Frame Relay, IP, ATM, ISDN, switched/leased line, satellite NetPerformer proprietary PowerCell can run on any WAN transport. Flexible & future-proof; choose the most costeffeectiv transport. Speeds from 9.6Kb to 6 Mbps nad multiple T1/E1 NetPerformer WAN interfaces speed is variable. Optimizes use of precious bandwidth. Any or all transports in one logical network NetPerformer proprietary PowerCell protocol can be switched and transported from any-to-any networks. Provides simplicity & efficiency. Supports link or PVC switching and dial back-up NetPerformer re-route traffic and can activate backup links in case of main link failure. Provides network redundancy & internetworking features. PowerCell Protocol sorting For QoS purposes, all user traffics entering the NetPerformer are sorted into different queues based on user specified criteria. Reduces latency for high priority traffic. Data fragmentation Data frames are fragmented into 96 bytes cells. Provides consistent QoS. Traffics prioritization Separately queued traffics will be transmitted to the WAN based on their level of priorities. Reduces bandwidth requirement. Voice and Data compression NetPerformer uses advanced voice and data compression algorithms Provides cost savings. SkyPerformer Goes where terrestrial IP, FR, ATM “wired” solutions cannot SkyPerformer extends the benefit of a multiserrvic network over satellite. Differentiates NetPerformer from all other access technologies. Works with third-party satellite modems Through its serial ports the SkyPerformer can connect to any vendors satellite modems. Activates in any existing network. Reduced space segment costs SkyPerformer point-to-multipoint technology uses fewer frequencies at the central then traditional SCPC point-to-point technology. Provides cost savings. Hub-less switch-less VSAT solution SkyPerformer uses less hardware at the central site since it requires fewer frequencies. Reduces points-of-failure and lowers cost. Single-hop voice communications SkyPerformer technology gives the ability for customers to connect remote locations directly, using existing frequencies, just by adding demodulators to the NetPerformer. Provides low voice delay = high performance. Same platform & NMS supports hybrid terrestrial & satellite network SkyPerformer and NetPerformer are built around PowerCell; therefore they can be used to create hybrid networks, manageable through the same NMS platform. Provides cost savings. Standard VoIP SIP SIP-based VoIP Standard VoIP implementation using SIP, SDP and SIP registration. Support of RTP for voice and T.38 for fax. Provides standards-based products. IP-enables traditional voice systems NetPerformer provides standard VoIP gateway functions. Provides immediate access to benefits of IP migration. Voice and data support NetPerformer can migrate data over IP as well as voice. Provides total network solution. Supports QSIG and Q.931 supplementary services NetPerformer transports QSIG and Q.931 messages, coming from traditional PBXs, when When migrating to IP, provides no loss of services, true enterprise-class capability. Verso Technologies, 2004 10 NetPerformer Features Advantages Benefits converting to VoIP. Soft-switch inter-working NetPerformer VoIP SIP has been tested successfully with Verso’s Clarent C5CM as well as with other industry leading soft-switches. Provides access to public VoIP services. Provides interoperability between IP and non-IP-PBXs NetPerformer VoIP SIP has been tested successfully with IP hard-phones and softphoones (PingTel, SNOM, X-Lite, etc.) Provides cost effective migration path. Scaleable product range NetPerformer products support between 2 to 384 voice ports per unit depending on the model. Offers right price and capability for all offices. SNMP Management SNMP compliant NetPerformer has a built-in SNMP agent in each unit (no proxy). It supports standards MIB-II, Frame Relay as well as proprietary MIBs. Provides standards-based NMS. Provides the ability for NetPerformer to be managed with other SNMP compliant equipments on the same platform. ACTview 3000 GUI NMS NetPerformer provides a Graphical User Interface (GUI) on top of HP Open View. Runs on Windows NT or Solaris. Low cost to learn, operate and manage. Network monitoring on a single screen. Prompt driven local and remote console NetPerformer console is accessible through a dedicated async console port or via Telnet. Easy to learn. Text based configuration NetPerformer provides text-based configuration with journal and with possibility of saving dual configurations. Ease of configuration. FTP Download and Upload NetPerformer has a built-in FTP server in each unit for upload and download of software and configuration files. Simplifies software upgrades. Simplifies duplicating configuration on other units, like a spare unit for example. Remote Diagnostic tools NetPerformer provides built-in diagnostics tools to monitor statistics and trace capture. Ease network troubleshooting. Verso Technologies, 2004 11 How Does NetPerformer PowerCell Work? CELL-BASED TECHNOLOGY: The NetPerformer’s Cell-Based Protocol Prioritization results are reliable delivery of time-sensitive information, efficient bandwidth utilization and consistent quality of service for multiple media types. Cell Fragmentation: To avoid latency problems, the NetPerformer cuts frames into cells, starts processing immediately and sends the cells to the next node. The process is so efficient that the first few cells may be traveling on the network before the end of the frame has been fragmented. This process improves the response time to end-users. Store-and-forward routers must wait for the entire frame to be received before any processing can begin. Cell Prioritization: NetPerformer offers data prioritization at the cellular level by protocol, port, or address. Data enters the processing stream according to its assigned priority. That is, when cutting, queuing and transmitting the cells, high-priority data goes first. And once the priority level is set, it is maintained throughout the network. Most routers now offer prioritization at the frame level. However, a prioritized frame can be considerably delayed if it is queued after a couple of long frames. Cell Mixing: Cells from different output queues are packaged into frame format in relation to their respective priorities. Combining cells from different sources going to different destinations within the same standard frame relay frame allows the NetPerformer to establish end-to-end virtual connections at the cell level over public frame relay or private leased line networks. Any type of legacy traffic can then be routed (and re-routed in case of network failure) throughout a network in its native form. Also, any-to-any connectivity, particularly useful for voice traffic, can be provided using a single frame relay PVC per remote site. Verso Technologies, 2004 12 Cell Switching: NetPerformer has adapted the cell relay technology of reserved channel allocation scheme to the lower-speed WAN environment. NetPerformer establishes a source/destination pipeline using dynamic routing tables and sends cells along this path. Intermediary NetPerformer nodes just check the small header of each cell to determine where it should go. They act like switches that are automatically set to relay the cell in the right direction. Unlike the encapsulation technique, which requires that every intermediate node receive the full frame before acting on it, with NetPerformer, any given traffic flows straight through its optimal Virtual Connection to the final destination without further processing. This cell switching process results in better response times and greater connectivity in a mixed protocol environment. A full mesh network is established with fewer PVC’s and at lower cost. Which NetPerformer Product Do I Need? The NetPerformer family of integrated access routers includes products that provide data/voice solutions for the following there types of offices typically served by an enterprise network: Remote Office and Branch Office, which Typically Needs: 2 to 8 Analog Voice Ports 1 to 3 Serial Ports 1 to 2 Ethernet Ports 64kbps to 256 Kbps link speed Regional Office, which Typically Needs: 1 T1 or E1 span for Digital Voice Ports 1 to 8 Serial Ports 1 to 2 Ethernet Ports 256 Kbps to 2,048 Kbps (E1) link speed Central Site, which Typically Needs: Multiple T1 or E1 span for Digital Voice Ports Multiple Serial Ports Multiple Ethernet Ports Multiple 2,048 Kbps (E1) link speed Verso Technologies, 2004 13 Flexibility Based on your Business Needs SDM-9220 Branch Office SDM-9230 Regional Office SDM-9360 Regional Office SDM-9380/*9585 Regional Office SDM-9500 Main Office Base Configuration Universal AC Power Y Y Y Y Y (redundant) -48 VDC Y Y N N Y LAN Ports 2 2 1 1 Base Unit Serial Ports 1 1 2 3 DSP SIMM Sockets 1 1 2 4 Expansion Slots 2 3 4 4 8 + 1 Total Supported LAN Ports 2 2 1 1 4 Serial Ports 3 3 10 11 44 T1/E1 Ports 2 (data only) 3 4 4 16 Logical Data Ports 64 96 32 64 256 Digital Voice Ports 8 30 30 96 384 Analog Voice Ports 8 8 16 16 64 FXO 8 8 8 8 32 FXS 8 8 8 8 32 E&M 8 8 16 16 64 BRI Voice Channels 8 12 16 16 64 PRI Voice Channels N/A 30 30 96 384 ATM Capable N Y Y Y Y *SDM-9585 module is the card version of the SDM-9380 standalone unit. The SDM-9585 works with the SDM-9500 Chassis. SDM-9585 module takes two slots in the SDM-9500 chassis; therefore there are 8 slots with 4-card capacity. Verso Technologies, 2004 14 NetPerformer Feature List NetPerformer Features Supported Network Connections Network Topology Mesh, hierarchical, star, point-to-point, Satellite point-to-point/multipoint (SkyPerformer option) Automatic node discovery and rerouting with least cost metric routing Yes Automatic load balancing, bandwidth on demand (over leased line), dial back-up, time-of-day connect Yes QoS: Quality of Service 8 classes of service, 16 priority weights, association to 802.1p and DiffServ TOS bits Link Port Protocols Leased Lines: Serial synchronous full duplex and T1/E1 channelized (full or fractional services) Yes Frame Relay, HDLC and PPP, PowerCell Yes Drop and insert for T1/E1 voice and data Yes IP WAN: Ethernet Yes Serial and T1/E1 PPP Yes Frame Relay RFC-1490 Yes ATM RFC-1483, RFC-2364 Yes PowerCell over IP Yes Frame Relay (Public and private): UNI User and Network, UNI, RFC1490, PowerCell Yes Local management interface LMI, ANSI T1.617/annex D, ITU-T Q.933/annex A, CLLM or disabled PVCs 300 per node, automatic DLCI discovery SVCs Telephony applications, one SVC per voice call ATM (optional license required): T1/E1 full or fractional Yes (up to 1 per unit) PowerCell over AAL5 UBR using up to 32 PVCs Yes RFC1483 Multiprotocol Encapsulation over AAL5 Yes RFC2364 PPP overAAL5 Yes FRF.8 Service Interworking Yes ISDN T1/E1 PRI and BRI: Switched or leased line mode Yes Frame Relay Yes PowerCell Yes PPP Yes Switched Lines and Dial back-up: PowerCell over serial ports Yes ISDN PRI/BRI Yes Dialing protocols V.25bis, X.21, AT and control leads, D channel on ISDN PRI and BRI Telephony Features Voice compression algorithms: ACELP-CN (8K/6K with fallback) Yes G.711 (PCM 64K) Yes G.723.1 (Low 5.3K/High 6.3K) Yes G.726 (ADPCM 16K/24K/32K/40K) Yes G.729 and G.729a (8K) Yes FAX Relay: Group III FAX 4.8, 7.2, 9.6,12.0, 14.4 Kbps, over PowerCell Yes Group III FAX 4.8, 7.2, 9.6,12.0, 14.4 Kbps, over T.38 for SIP Yes Group IV fax and other non-voice bearer ISDN channel at 64K over PowerCell Yes Verso Technologies, 2004 15 NetPerformer Features Supported Modem Relay: V.32bis demodulation up to 14.4Kbps Yes Modem passthrough (G.711) PowerCell mode for other modem types Yes STU-III secure phones Yes Network signaling: Any-to-any switching, using PowerCell over PVC or Frame Relay SVC Yes SIP (Session Initiated Protocol) VoIP, including end-toeen QSIG/ISDN support for supplementary services Yes Analog telephony channels: FXS Loop and ground start, forward disconnect, caller ID and billing tone generation FXO Loop start, forward disconnect and caller ID detection E&M Immediate and wink start, custom Digital telephony channels: ISDN and QSIG T1/E1 PRI and BRI signaling EuroISDN/ETSI, National and Japan T1 signaling Robbed bit signaling, CCS transparent, SS7 transport with idle filtering E1 signaling CAS, CCS transparent, SS7 transport with idle filtering Digital CAS Signaling types Immediate, Wink, FXO, FXS, FXO ground, FXS ground, E1/R2, PLAR, custom Mu-law or A-law coding Yes Echo canceling G.168 Pulse and tone dialing Yes Voice traffic routing with alternates destinations and digits manipulation using local mapping tables, locally switched TDM calls (hairpin) Yes VoIP peer-to peer calling with ingress and egress dialing plan, centralized dialing plan using SIP Redirect, and registration to optional SIP proxy Yes Radius authentication and billing server interface Yes LAN Support One to Two independent fully routed 10/100BaseT ports, two IP address per port Yes (Two LAN ports on the SDM-9220/9230, one for the other NetPerformers products) Ethernet interfaces Ethernet II and IEEE 802.2, 802.3, SNAP IP Standards IP RIP V1/V2 or Static, OSPF, NAT, IP Multicast IGMP V1/V2 PIM-DM, BootP/DHCP relay, DHCP client IPX Standards IPX RIP and SAP filtering Layer 2 Standards LLC2, 802.1p/q prioritization and VLAN, 802.1D Spanning Tree Protocol (STP), MAC Layer bridging Filter criteria Based on protocol, address (source, destination or SAP), TOS bit/DiffServ or custom filtering Data Features Protocols: SNA SDLC, LLC2 or Frame Relay RFC-1490 (BAN, BNN), maximum of 64 PUs per unit, (types 1, 2.0, 2.1, 4/5), Local SDLC and LLC2 spoofing, SDLC/LLC2 conversion (all serial ports) Sync PPP, BDLC, HDLC, SDLC, X.25, X.25 over Frame Relay annex F/G, (all serial ports and T1/E1 channelized) Legacy Sync COP, BSC, VIP, IBM/RJE, Uniscope, Poll/Select, Siemens Nixdorf, JCA, Zengin (all serial ports) Frame Relay RFC-1490, UNI-DTE, UNI-DCE (all serial ports and T1/E1 channelized) Asynchronous ENQ/ACK, XON/XOFF, transparent (all serial ports) Software Options SkyPerformer(R) Remote Satellite Access Yes SIP Yes (SDM-9360/9380/9585 and SDM-9220/9230) ATM Yes (SDM-9360/9380/9585 and SDM-9230) Verso Technologies, 2004 16 NetPerformer Features Supported Network Management SNMP management via ACTView 3000 Network Management System for HP OpenView for Windows or Sun Solaris Yes Menu driven async console port (VT-100) via DB9 male connector, auto-sensing DTE/DCE Yes Remote Telnet access to command port Yes FTP upload and download of software and configuration Yes Traps, traces and extended statistics Yes Username/password security control, Radius Authentication for console and Telnet access administrative filtering Yes Frequently-Asked Questions (FAQs) Why Sell NetPerformer? NetPerformer is a reliable quality product, which is important when selling into the enterprise market. NetPerformer is competitively priced compared to similar product offering (Cisco, Vanguard, Nortel, Memotec, etc.). NetPerformer product line provides convergence solutions for almost a decade now and, therefore, has a large installed base. NetPerformer efficiently addresses a hot market: the convergence/IP migration. NetPerformer team provides excellent support that is focused on customer needs. Why Resellers/Integrators Select NetPerformer? NetPerformer is feature rich set of the products NetPerformer is easy to learn and maintain which shorter reseller/integrators ramp up. NetPerformer is an alternative to other manufacturers with the following advantages: o Verso is easy to do business with. o NetPerformer provide higher value for the reseller. o Channel doesn’t get bypassed. What are the Product Messaging Highlights? When selling NetPerformer, lead with the following NetPerformer messages: A solid integrated access solution Supports your migration to standards-based VoIP Access agnostic Saves you real dollars Protects your investment Software upgradeable to meet your needs Try NOT to lead with An “any-to-any” device A “VoIP gateway” A “VoFR” gateway A “VoATM” gateway A data router …Except if the customer asks for it specifically! Verso Technologies, 2004 17 How does NetPerformer Compare to Cisco? NetPerformer provides better voice quality. NetPerformer has more flexible telephony features especially with his packet and TDM architecture. NetPerformer provide low latency and higher performance. NetPerformer QoS with small granularity, which is cell based on not frame based, is more efficient. NetPerformer data compression saves 25% more bandwidth. NetPerformer legacy data support is more extensive. All that provided at competitive prices. More competitive and pricing information on Cisco is provided in the “Cisco_competitive_brief_feb_2004” document. Contact Product Marketing for access.