Global VP Director Operational Risk in Philadelphia PA Resume Regina Flannery

							                                     Regina D. Flannery
                                          Philadelphia, PA 19128
                         215-483-1898 (H) 215-399-6364 (C), rdflannery7@gmail.com


Professional Summary
Senior Management leader with extensive experience in global custody operations servicing top tier clients.
Comprehensive background in strategic business planning, process optimization, and organizational
restructuring in a highly regulated, complex global environment. Proven record as a leader able to successfully
influence and reengineer processes for the benefit of the organization and the client. Senior level experience
hiring, managing and retaining a diverse workforce.

Core Qualifications
Organizational Re-Engineering                              Risk Management and Compliance
Team Building/Leader                                       Cash Management
Change Management                                          Quality Assurance
Process, Productivity, and Efficiency Improvement          Settlements

Professional Experience
                                                                                             2007-2012
BNYMellon Asset Servicing (formally PNC Global Investment
Servicing)
Senior Director, Vice President – Global Custody Operations
Managed a staff of 3 department managers and over 40 associates responsible for all cash and securities
settlement transactions for a global client base with market values in excess of $450 billion across 93 global
markets.
      Directed the integration of all assets under custody from PNC Global Investment Servicing to BNY Mellon
        Asset Servicing operations with minimal impact to client base.
      Increased revenue by 30% by consolidating all Foreign Exchange clients on one platform.
      Enhanced client service levels by restructuring the leadership team to manage all functions of securities/cash
        which increased accountability across the management teams.
      Supported the integration of a new global custody system, Global Plus. Established appropriate risk
        management and compliance controls based on specific business risks surrounding the new system.
      Continually improved processes and streamlined workflows which successfully resulted in reducing errors
        while increasing STP rates for global advisors and clients.
      Oversight of daily operations to ensure all benchmarks were met and reported in monthly scorecard to
        executive management. Overall 99% benchmark achieved over a 12 month period.
      Line of business partner for Risk and Compliance to ensure all new regulations were reviewed and
        implemented.

                                                                                             2001-2007
PNC Global Investment Servicing (formally PFPC Trust
Company)

Director, Vice President – Domestic Operations
     Oversight of the Money Transfer team to expedite the movement of over $50 billion in transactions to
        support the daily REPO, time deposits and money market activity for the institutional client base.
     Developed and implemented operating procedures to comply with U.S. Patriot Act and Anti Money
        Laundering guidelines.
     Partnered with IT team to research and facilitated a vendor solution for OFAC tracking which was rolled out
        to other business teams by PNC Compliance.
     Liaison for all internal and external audit reports. Worked with Audit partners, PWC, Deloitte and E&Y to
        compile annual SAS 70 with no qualifications.
     Enhanced the role of Internal Control to address all exceptions within 2 business days to mitigate risk.
       Lead the Daylight Overdraft Project to comply with the Fed regulation 23 A/B to govern credit relationships
        between bank affiliates. Defined daily collateralization reporting to Credit department to adhere to
        compliance standards. Developed model to monitor, control and reduce overdrafts to comply with
        regulation.
       Implemented new reconciliation system (Intellimatch) which allowed the business to reconcile all cash and
        securities on a daily basis to address all exposure on a near real time basis.

PNC Bank
                                                                                                                      1
Vice President, Assistant Manager – Asset/Liability Management                         1998-2001                      9
     Oversight of 8 team members who managed the bank’s position with the Federal Reserve Bank ensuring              9
        reserves were met on the bi-weekly settlement period. Monitored the daily movement of more than $15           8
        billion dollars of funds.                                                                                     -
     Bought and sold overnight/ term Fed Funds and Eurodollars, averaging $3-$4 billion a day, to manage             2
        banks position to meet reserves with the Fed. Interacted with Traders and Brokers to facilitate               0
        transactions.                                                                                                 0
     Managed the Payment System Risk Self-Assessment, compiling required data and submitting report to               1
        Finance Committee.
     Reduced the rates paid our rollover accounts by 25 basis points which represented a savings of
        $400,000.00 annually.
     Supported process to ensure all A&L applications were identified, tracked and tested for Y2K.

Assistant Vice President – Supervising Trader – Asset/Liability Management              1994-1998
     Implemented Enhanced Treasury Workstation and Payment System Risk Application within the Wire
        Transfer system to support the Fed Funds Position. Collaborated with Sun Trust and Northern Trust
        with the vendor to develop and implement.
     Directed the merger of Midlantic Bank asset/liability activities to the PNC model realizing a 2 FTE
        reduction.
     Consolidated PNC affiliates to the new sub-account structure mandated by the Federal Reserve.
     Coordination and movement of all staff to new facility at the Eastwick center. Ensure all systems were
        operable for a seamless transition.

Senior Banking Officer – Treasury                                                   1994 and prior
     International department working with the FX traders to manage the currency positions and
        execute trades.
     Treasury Operations – working on the Fed Funds desk managing the correspondent bank
        relationships, working the daily balance with the Federal Reserve and buying and selling overnight
        Fed Funds to ensure the bank’s reserve with the Fed.


Education

Temple University – BA – Business       1982


Professional Services

Group Leader for PNC Grow Up Great

Women In Mentoring

Coach for Success