Global VP Director Operational Risk in Philadelphia PA Resume Regina Flannery
Regina Flannery is a Senior Management leader with extensive experience in global custody operations servicing top tier clients. She has a comprehensive background in strategic business planning, process optimization, and organizational restructuring in a highly regulated, complex global environment.
Regina D. Flannery Philadelphia, PA 19128 215-483-1898 (H) 215-399-6364 (C), firstname.lastname@example.org Professional Summary Senior Management leader with extensive experience in global custody operations servicing top tier clients. Comprehensive background in strategic business planning, process optimization, and organizational restructuring in a highly regulated, complex global environment. Proven record as a leader able to successfully influence and reengineer processes for the benefit of the organization and the client. Senior level experience hiring, managing and retaining a diverse workforce. Core Qualifications Organizational Re-Engineering Risk Management and Compliance Team Building/Leader Cash Management Change Management Quality Assurance Process, Productivity, and Efficiency Improvement Settlements Professional Experience 2007-2012 BNYMellon Asset Servicing (formally PNC Global Investment Servicing) Senior Director, Vice President – Global Custody Operations Managed a staff of 3 department managers and over 40 associates responsible for all cash and securities settlement transactions for a global client base with market values in excess of $450 billion across 93 global markets. Directed the integration of all assets under custody from PNC Global Investment Servicing to BNY Mellon Asset Servicing operations with minimal impact to client base. Increased revenue by 30% by consolidating all Foreign Exchange clients on one platform. Enhanced client service levels by restructuring the leadership team to manage all functions of securities/cash which increased accountability across the management teams. Supported the integration of a new global custody system, Global Plus. Established appropriate risk management and compliance controls based on specific business risks surrounding the new system. Continually improved processes and streamlined workflows which successfully resulted in reducing errors while increasing STP rates for global advisors and clients. Oversight of daily operations to ensure all benchmarks were met and reported in monthly scorecard to executive management. Overall 99% benchmark achieved over a 12 month period. Line of business partner for Risk and Compliance to ensure all new regulations were reviewed and implemented. 2001-2007 PNC Global Investment Servicing (formally PFPC Trust Company) Director, Vice President – Domestic Operations Oversight of the Money Transfer team to expedite the movement of over $50 billion in transactions to support the daily REPO, time deposits and money market activity for the institutional client base. Developed and implemented operating procedures to comply with U.S. Patriot Act and Anti Money Laundering guidelines. Partnered with IT team to research and facilitated a vendor solution for OFAC tracking which was rolled out to other business teams by PNC Compliance. Liaison for all internal and external audit reports. Worked with Audit partners, PWC, Deloitte and E&Y to compile annual SAS 70 with no qualifications. Enhanced the role of Internal Control to address all exceptions within 2 business days to mitigate risk. Lead the Daylight Overdraft Project to comply with the Fed regulation 23 A/B to govern credit relationships between bank affiliates. Defined daily collateralization reporting to Credit department to adhere to compliance standards. Developed model to monitor, control and reduce overdrafts to comply with regulation. Implemented new reconciliation system (Intellimatch) which allowed the business to reconcile all cash and securities on a daily basis to address all exposure on a near real time basis. PNC Bank 1 Vice President, Assistant Manager – Asset/Liability Management 1998-2001 9 Oversight of 8 team members who managed the bank’s position with the Federal Reserve Bank ensuring 9 reserves were met on the bi-weekly settlement period. Monitored the daily movement of more than $15 8 billion dollars of funds. - Bought and sold overnight/ term Fed Funds and Eurodollars, averaging $3-$4 billion a day, to manage 2 banks position to meet reserves with the Fed. Interacted with Traders and Brokers to facilitate 0 transactions. 0 Managed the Payment System Risk Self-Assessment, compiling required data and submitting report to 1 Finance Committee. Reduced the rates paid our rollover accounts by 25 basis points which represented a savings of $400,000.00 annually. Supported process to ensure all A&L applications were identified, tracked and tested for Y2K. Assistant Vice President – Supervising Trader – Asset/Liability Management 1994-1998 Implemented Enhanced Treasury Workstation and Payment System Risk Application within the Wire Transfer system to support the Fed Funds Position. Collaborated with Sun Trust and Northern Trust with the vendor to develop and implement. Directed the merger of Midlantic Bank asset/liability activities to the PNC model realizing a 2 FTE reduction. Consolidated PNC affiliates to the new sub-account structure mandated by the Federal Reserve. Coordination and movement of all staff to new facility at the Eastwick center. Ensure all systems were operable for a seamless transition. Senior Banking Officer – Treasury 1994 and prior International department working with the FX traders to manage the currency positions and execute trades. Treasury Operations – working on the Fed Funds desk managing the correspondent bank relationships, working the daily balance with the Federal Reserve and buying and selling overnight Fed Funds to ensure the bank’s reserve with the Fed. Education Temple University – BA – Business 1982 Professional Services Group Leader for PNC Grow Up Great Women In Mentoring Coach for Success