Talkshawk A1 Home Telenor Talkshawk A1 Let your voice reach everyone! – Not just a few millions, talk to all of Pakistan with the most simple and best call rates ever! Telenor introduces another exciting new prepaid package – Telenor talkshawk A1, with amazing call rates, freedom to recharge through Easyload and a lot more. Telenor Talkshawk A1 Friends & Family (F&F) Offer. Tariffs Content Services FAQs Tariffs Telenor to International numbers (USA (L/M), Canada (L/M) and UK (L), China (L/M), Singapore (L/M), Spain (L), Hong Kong (M) only) Friends & Family rate is Rs. 1.5 + tax per min Telenor to Telenor Friends & Family rate is Rs. 0.7 per minute Telenor to International Friends & Family rate is Rs. 1.5 per min Tariff Voice Telenor to Telenor* Rs. 1 / min Telenor to Other Mobile Operators* Rs. 1.4 / min Telenor to PTCL* Rs. 1.4 / min Friends & Family (Telenor to Telenor)* Rs 0.7/min Friends & Family (International Numbers) Rs. 1.5/min SMS Own network Rs. 1.20 Other networks Rs. 1.20 * Call setup fee of Rs 0.40 will be charged only on first minute of each on Telenor Number & other networks call * All rates exclusive of Tax * Rs.50 k Load pe yaqeeni 5 min+5 sms aur Rs. 100 pe 15 min+15 sms ! Recharge se pehle Dial*345*260# Free Services All Incoming Calls Caller Line Identification (CLI) Call Waiting Conference Calling (subscription) Roaming (anywhere in Pakistan) SMS Outgoing Rs. 1.20 Incoming Free Outgoing International MMS, internet & WAP Subscription MMS-Sending Rs. 5 MMS-Recieving Internet/WAP Usage Rs. 18 (Upload/Download per MB) Internet Bundle Dial (*345*901#) to subscribe to Daily Mobile Subscription Method Internet Package Price PKR 10 (including tax) Volume Limit 3 MB Validity 1 Day Charging Pulse 1 KB Bundle Balance Inquiry through USSD Dial *999# Charges: PKR 0.1+Tax Use internet on the go for PKR 1.13/64KB Default Charges (inclusive of all charges) Missed Call Alerts Subscription Rs. 30 + tax ** On change of Package Plan, all purchased Bundles of SMS and free minutes will be confiscated To download Internet settings Send “ALL” to 131 With effect from 1st July 2011, 19.5% FED applies on usage and 10% withholding tax applies on recharge. Content Services SMS Content - 101 short code Rs. 0.25 + content charges MMS-WAP content - Content charges + GPRS session charge Content Download Charges(Basic Downloads) Polyphonic Ringtones Rs. 5.00 Mono Content Rs. 2.00 Java games Rs. 25.00 Background/Logo/Wallpapers Rs. 5.00 Screensavers Rs. 5.00 Talkshawk 24 hrs Home Telenor Talkshawk 24 Hrs Best Package for All Networks – 24 Hours of the day! With Talkshawk 24 Hrs you can now talk to your loved ones on all networks, 24 hours a day with the simplest and most striking rates ever! Features and How to Migrate Tariffs and information Friends & Family How to Recharge Hot Codes FAQs Features & How to Migrate: Same call rates for all networks, 24 hours Great All-Networks Friends and Family Offer, 24 hours Flexibility to choose from all of Talkshawk's amazing subscription-based Offers Talkshawk 24 hours is the default price plan for all new Talkshawk connections. Subscribers can migrate to other price plans by: o With IVR by dialing 345661/345662 o SMS With effect from 1st July 2011, 19.5% FED applies on usage and 10% withholding tax applies on recharge. Rs.50 k Load pe yaqeeni 5 min+5 sms aur Rs. 100 pe 15 min+15 sms ! Dial*345*260# before Recharge Terms and conditions apply Click here for IVR MAP Tariffs and Other Information Tariff Call Rates (All day) Tariff (per 60 sec) excl tax To Other Telenor Numbers Rs. 1.6 To Other mobile Numbers Rs. 1.6 To Other PTCL Numbers Rs. 1.6 Friends & Family Telenor Numbers Rs. 1.0 Friends & Family - Other Networks Rs. 1.0 Friends & Family - International Rs. 1.5 Numbers Free Services All Incoming Calls Caller Line Identification (CLI) Call Waiting Conference Calling (subscription) Roaming (anywhere in Pakistan) SMS Outgoing Rs. 1.2 Incoming Free Outgoing International Rs. 5 MMS, internet & WAP Subscription Free MMS-Sending Rs. 5 MMS-Recieving Free Internet/WAP Usage Rs. 18 (Upload/Download per MB) Internet Bundle Dial (*345*901#) to subscribe to Daily Mobile Subscription Method Internet Package Price PKR 10 + tax Volume Limit 3 MB Validity 1 Day Charging Pulse 1 KB Bundle Balance Inquiry through Dial *999# Charges: PKR 0.1+Tax USSD Use internet on the go for PKR 1.13/64KB Default Charges (inclusive of all charges) Missed Call Alerts Subscription Rs. 30 + tax Handset Settings: To download Internet settings Send “ALL” to 131 Talkshawk 24 Hrs offers the most flexible and attractive FnF offers 3 Telenor Friends & Family numbers can be added FnF numbers can be selected from the following categories: FnF Categories Tariff per 60 sec (excl tax) Telenor Numbers Rs. 1.0 Other Mobile Network or PTCL Numbers Rs. 1.0 International Numbers Rs. 1.5 All 3 FnF numbers can be of the same category, or different categories, in any combination o * International FnF numbers can be selected from the following countries o USA (L/M), Canada (L/M), UK (L), China (L/M), Singapore (L/M), Spain (L), Hong Kong (M) How to Migrate to Talkshawk 24 Hrs: Write “migrate” and send SMS to 345 The following menu will be received Dear customer, please select the Price plan. Reply with your choice as 1, 2, 3, 4, or 5 o 1 -Talkshawk 63 o 2- Talkshawk Economy o 3- Djuice o 4- Djuice Din raat o 5- Talkshawk 24 hour Reply with 1, 2, 3, 4, or 5 Price Plan will be changed shortly (and subscriber will receive a confirmation SMS in case of successful Migration) All existing Talkshawk customers can convert to Telenor Talkshawk 24 Hrs for Rs. 15 (inclusive of tax) Conversion from all Djuice price plans to Talkshawk 24 Hrs is Rs. 30 (inclusive of tax) On change of Package Plan, all purchased Bundles of SMS and free minutes will be confiscated. Hot Codes Package English- Menu Level Option Reached Type Urdu 345101- Billing information Post Paid Billing information 345202 Package info and Package info and Package 345661- Prepaid conversion conversion 345662 FAQs What are the charges in case I have lost my SIM and I need a new one? You can get Duplicate SIM at the price of Rs.55 this purpose the SIM needs to be in your name. Where can I buy new Telenor talkshawk subscription? Telenor Prepaid is available in over 1100 destinations. You can buy the connection from Telenor Sales and Service Centre, Franchise and Telenor sales outlets. What is there in a new Telenor talkshawk Starter pack? A new talkshawk prepaid starter pack contains a new talkshawk prepaid SIM and a user guide explaining how to get started. How do I recharge my Telenor talkshawk subscription by using a Telenor scratch card? There are three ways to recharge your talkshawk subscription using a Telenor scratch card: o Go to talkshawk menu in your SIM a. Select prepaid services. b. Select recharge. c. Enter 14-digit scratch card number. Recharge via calling 555 from your mobile phone a. Scratch the 14 digit code b. Dial 555 and follow the instructions c. Enter 14 digit number when prompted Dial *555*14-digit number# from your mobile phone and press Send/OK button. How do I check my balance? There are three ways you can check your balance: o Go to Telenor menu in your SIM a. Select prepaid services b. Select balance 2. Dial *444# from your talkshawk subscription and press OK/Send button to get your balance checked. 3. Dial 555 from your talkshawk subscription and press 2 for balance inquiry. Can I get a Telenor talkshawk number of my own choice? Yes, you can get a special number of your choice if it’s available and not already sold to somebody else. Please check by visiting the nearest Telenor Sales & Service Center. How can I access and download ringtones, pictures and games? There are two ways to access and download contents. o Via the Telenor Web site Log on to Content_Download. Access Content Page for access to content catalogue. Choose content item for download from various categories. Follow the instructions i.e. content key word and code. Via Telenor WAP Portal. Log on to Telenor WAP portal from your mobile phone. Access the content page and respective content item for downloads. Please note that the content is directly downloadable from WAP portal. Moreover, there are other new items that could be accessed and read from WAP portal. What do I need to do before I start to download content? It is important to note that the content download is handset dependent. Check if your handset supports the content, you are trying to download by visiting www.telenor.com.pk or call 345 for assistance. Moreover, some content are GPRS dependent, kindly configure your handset for GPRS settings before downloading such content. What is WAP? WAP stands for Wireless Application Protocol, a standard for providing cellular phones, pagers and other handheld devices with secure access to e-mail and text- based Web pages. What is the Telenor prepaid WAP Portal? Telenor prepiad WAP portal is a customized internet portal which can be accessed by Talkshawk subscribers on their mobile phones. What is GPRS? GPRS stands for General Packet Radio Service. It is a service whereby a customer can browse the internet via mobile phone. Moreover, customers can use their mobile phones as external modems, sync them to their laptops /computers and browse the internet via GPRS. What is MMS? MMS stands for Multimedia Messaging Service. You can send and receive multimedia content such as audio/video clips and pictures using MMS service. It is important to note that one's mobile phone needs to be configured for MMS settings to use MMS service. How can I configure my handset settings for GPRS/WAP and MMS? You can set up your handset for GPRS/WAP and MMS in the following ways: o Via Telenor Prepaid Website Log on to talkshawk website www.telenor.com.pk Go to handset settings page. Select your handset, model type and desired settings and save the settings retrieved OTA (over the air). Incase settings are not available on website. Via Call Centre Call 345 and speak to Customer relations officer for settings. How can I call abroad from my mobile phone?? Yes you can if you have sufficient balance to make this call, all you need to do is add 00 or + before dialing the country code and number e.g. for UAE, the number would be 00971xxxx.