0800 083 9374
• How long does it take for a customer to Top-Up?
With E Top-Up, mobile telephone airtime is automatically added to
your customers' account within seconds of them paying and for
those customers who do not carry their Top-Up cards, eVouchers
let customers instantly top up their mobile telephone account
when they dial specific access number.
• What commission do I earn for selling Top -Up services?
The commission depends on which payment provider you chose
but they are between around 2.0% and 4.0% for mobile phone Top
• Do I get any help with promoting the ETU in my store?
Yes, all terminals are provided with a comprehensive point of sale
merchandising by their relevant supplier.
• What are the differences between payzone & the other leading
Payzone accepts payment for a wide range of utilities, products and
services. Their terminals do not require dedicated phone lines and so can
share a line with an existing fax machine or telephone. The other leading
supplier is primarily focused on accepting payments for mobile top-up.
They also have the exclusive licence to accept payments for the Central
London Congestion charge. They tend to pay the highest retailer
commissions. Their terminals can also share an existing telephone line.
• Can I integrate a debit & credit card machine into the Top-Up
Yes, Payzone can integrate chip & pin debit and credit card payment
facilities at exceptionally low rates.
• How long does it take to be set up and operational with a
It typically takes between 2-6 weeks from completing the application
form to be operational. The exact time depends on the speed at which
you provide the required identification documents and your bank
provides the references. Terminals from the other leading supplier tend to
be installed the quickest as their sales representatives can install, subject
to documentation, on their first visit to your premises.
• How large are the terminals?
All the terminals from our various partners are compact and each have a
footprint smaller than an A4 pad of paper.
• Is there any after sales support?
Yes, all terminals are supported by dedicated telephone based technical
You can see more at:
to see all our retailer revenue enhancement solutions
For further information about E Top-Up, please call us
on 0800 083 9374