Knowledge management in the cloud by plior

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									Knowledge management in the cloud

Let's face it first: the cloud is here and the software as a service (Saas) as well!

Let's agree on another issue: the debate in the cloud has to understand is divided into
two main topics:

Cloud infrastructure - refers to any subject hosting (hosting) server / database /
storage / quality approach and pace,

 Management / backups and upgrades - server farm or Internet provider

 Remote server farm (outside the organization) companies such as Amazon and the

Software as a Service (Saas) - refers to the application (application enterprise
computing) developed Web-based development tools (languages ??dedicated or open
source) application access is via a link (URL) and user identification (user / pass)
through a browser from anywhere at any time.

Components of Knowledge Management (Knowledge management) major:

"Archive major organizations" that produces standard Create / Update / co /
archiving documents in the organization.
A search engine that allows document-level retrieval, text, word (phonological) from
a pool 'main organizational archives "
Tool that enables collaboration between employees of the organization-level project /
task / work group while maintaining the standards of the Create / Update / Changes
unified workspace documents ("Archive major organizations").
Create work areas working groups according to the project / task while managing
access permissions, updating and sharing clear to all organization
Manage user profiles with access rights, preferences and exposure to enterprise
search, log management user moves the document
Sharing the e-mail system into the "Archive major organizations' information
management and email make informal knowledge management system standard.
Supplies various organizational computing applications (ERP, CRM, billing, PLM,
Knowledge management, etc.) do steps by step to allow their customers to purchase
innovative choice as a service application,

In this article we will discuss knowledge management in making the program
accessible to Saas service.

What criteria should be taken into account in the characterization of knowledge
management system in the cloud?

ü What kind of organization we have and what its deployment?

Local one organization - an organization that activity in one country wishes to
implement a content management system to calculate a cost / benefit analysis of
these options: purchase + business storage server software license acquisition

Or application-based knowledge management software service, when the
information is stored and secured in the cloud.

Global organization - an organization user request customers and business partners
deployed at various sites around the world, it wants to implement a knowledge
management system in the cloud.

Access to / Sharing Information / Working in collaboration between the groups
development / support regardless of location and time.

Allowing access only if only to view the organization's partners and customers while
maintaining consistency and content extensive search options, will lead selection
parameter knowledge management system in the cloud.

It is important to decide where to store the information: servers, software vendor or

Separate storage servers to experience a designated service provider.

Acquire the use of the service (software) provides the solution to get the support /
upgrades software.

ü What is the scope of the required license and the type of users?

Requirements specification process for the acquisition of organizational computing
system is always the licensing cost considerations.

When we want to insert a standard work on knowledge management Every employee
is authorized to create / update / read documents in the organization will have access

If in addition we want to extend the licensing customers / business partners, the issue
may become a heavy expense to the organization.

Licensing model for software as a service (cloud knowledge management) may solve
this example using a dedicated licensing portal through which one-time costs can
connect and operate a broad group of users without having to pay a monthly service
personal to each.

It is important to accurately characterize the access rights / performance / sharing to
all users for system parameter selection is important for knowledge management
solution in the cloud.

ü level of information security, the level of access at any time, levels of permissions
to users.

To put knowledge management system in the cloud is necessary to confidently and
vigorous support of the organization's management to do so.

Director Organization sensitive and confidential information (security, financial,
health) is likely to examine itself and similar organizations before making a decision.

Another parameter information available anywhere and at any time, what happens
when there is disruption to web services? Is it possible to work off-line and
synchronize phase since more?

ü What documents we need to manage, what scale, frequency and rate of transport

In the present era of knowledge management is the organization's offices and virtual
sites such as the company website / blog now online, on film and photos and social

There is a need to characterize what types of information we are dealing with and
what scope? What is maintained in what is knowledge management system beyond
its borders?
Structured data - documents that are created in the implementation of standard office:
word, excel, power point, adobe reader
Unstructured information - information available in hard copy or on notes and
papers, historical email, scan or rewrite content management standard.

More than before and virtual - Corporate Information established to promote online
marketing channels such as YouTube and the like, presentations sharing sites,
pictures, network storage sites, this information belongs logical organizational
knowledge management but is established. Updated and sharing sites in cyberspace.

Links to articles, videos, presentations, pictures received via email and stored outside
the organization.

Frequency of retrieval and document retrieval, the pace and scope of the update, the
volume levels of sharing and holding open parallel versions of a document, these
parameters may affect the threshold necessary to store in the cloud - should examine
the key parameters and important stages of characterization.
who to trust?

Is cloud storage enough for our organization? Or

"Any eventuality" also add local server backup?

This consideration due course, not only the financial aspect but depending on the
type of organization, availability of information and the need for tolerance and

Summary: organizational computing world - knowledge management begins to offer
software solutions as a service (Saas), the issue is complex and may be useful for
organizations that had learned well the needs and benefits of cloud computing may
bring yet again before a decision,

Accurate characterization necessary to match.

In any case it is important to remember that after selecting and early implementation
of knowledge management system in the cloud, every step possible to decide to
separate and replace the cloud service work study "old": servers yard and buying
business software licenses will be safe forever ...

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