Canadian academic libraries - library shelving data
Do you set targets in your library Does the system say 'reshelving'
management system for the time or something similar for a period
b/w the return of an item and its of time, or merely 'available' or 'on
placement on the shelves? loan'?
24 hrs or less from return to home
University of Alberta library to shelves.
The system allows library staff to
automatically delegate a 'reshelving'
location for a defined period of time
before the location reverts to the shelf Pickup locations (with regards to
location, however this feature is not Holds) are manually edited. An in-
University of Calgary used. transit location is used.
A two to four hour rate of return
Carleton University during most times of the year
No 'reshelving' status. Once books
are checked in (discharges) they
A set target of reshelving materials have an 'in library' status. In the
within 48 hrs. This is clocked from the WEBOPAC the availability tab uses
time a book is checked in to when it is 'in library' (if an item is out it has a
Concordia University shelved in its appropriate place. 'due date').
Used to be 48 hrs at Dafoe (the
largest library) but following testing 24
hrs was determined sufficient time
except at the busiest times of the
University of Manitoba year.
Immediately upon return the current
location for a book is changed from
“checked out” to “bookstacks” and the
item is then temporarily shelved
within the Circulation office area. It
Memorial University of then becomes available for further
Newfoundland See 'notes' (column I) patron access.
University of Ottowa Yes - 24 hrs
When an item is discharged, the
OPAC displays 'returned.' This
displays for two days. No time period
Queen's University is displayed.
No targets as of yet, but the
University of Regina desirability of targets acknowleged.
When an item is returned the OPAC
lists this as 'recently returned' for two
days. After that time, the item is listed
as 'in library'. Not used as a
University of Victoria No turnaround target.
During this period the item will show
in the library's circulation system as
being discharged which is helpful for
No 'established' targets for shelving staff when someone is looking for a
but it is generally expected that during book but not finding it on the shelf. It
the weekdays books would be does not show as such in the OPAC,
University of Waterloo reshelved within 24 hours. merely that it is 'in library.'
Status statements in the OPAC are:
"In library"; "Charged - Due on
mm/dd/yy" "Renewed - Due on
Not specifically, though the library has mm/dd/yy". There are no OPAC
successfully maintained a 24hr messages specific to the reshelving
University of Windsor reshelving time for several years now. status of an item.
Steacie (see notes, column I): All
items must be reshelved on the same
day they are returned. If returned at
another branch it usually takes 2
working days for the book to be
York University reshelved at the home library.
Main Scott Library: Accessibility in
24 hrs is the target, either on the shelf
or on a sorted and labelled truck
ready to be shelved. Target met 80%
of the time. Exceptions are at the end
of the term when volume of return
rises dramatically and student
assistants leave due to exams.
Frost Library @ Glendon campus:
Target is to have everything return on
any day shelved by that evening
Bronfman Business Library: 'Items
will be re-shelved within 24 hrs of
being returned from loan or collected
from within the library, and with 98%
Are these targets
internal to the system Do you have any targets for the
or known to library number of items to be shelved Other targets or performance measures
users? within an hour? used in relation to shelving?
Not formally, but the shelving
supervisor has a rough idea of how
much time a cart should take.
Variables include average size of
Once an item is item - folio vs pamphlet, type of
checked in, the public material (maps take longer), and
sees only 'on shelf' or condition of shelves (tight and
'in transit'. messy vs spare and neat). One shelver to a cart.
There are targets/performance measures for
shelving based on how long it should take to
shelve a 4-shelf book cart full of materials.
Because we expect staff to keep an eye for
things out of order while they shelf and re
shelve where necessary that target is
No overall targets for the number generally between 35-40 minutes per book
of items to be shelved per hour but cart. This varies greatly between floors
there is a target of getting items because of the nature of the floors and the
back to the shelves within 24 hours number of books in a full load in the various
of use or return to the library. disciplines.
The supervisors know how long a
truck should take to be reshelved
and will check in with the staff if Periodic checking is done regarding
there are delays. accuracy.
150 books are shelved in an
average hour. This varies
according to factors such as the
area of shelving, size of material,
intricate shelving areas and the
need to correct mis-shelved areas
as one works. No
Fine sorting: one-sided three-
tiered truck of books ranging from
90 to 100 books takes
approximately 20 to 30 minutes to
same-sized truck takes 45 minutes
to an hour to shelve. No
Staff availability and stack conditions often
dictate how much can be done within any
time frame, however experienced staff can
usually meet the specified target. Books
returned late in the afternoon and during the
evening are likely to be left until the next
morning for re-shelvin. At the heaviest
period of the semester are likely to all be
Internal reshelved by noon.
Not by the hour, but 350 - 500 are
average daily amounts, depending
on the type of material.
Stauffer (see notes): target is 100
books per hour (or one book truck 24 hour turnaround: All libraries (except
loaded on three sides). Journal Stauffer) are well able to shelve their
shelving is much faster so there is returned material on the same day. This is
no target. No other libraries have not an achievable goal during the busy
targets for books or journals. periods in Stauffer.
Reserve Material: Shelve upon return.
Accuracy: All libraries have set up
procedures for spot checking individual
shelving performance (for both speed and
The 'recently returned'
notice alerts both staff There are expectations that the work will be
and library users to the No hourly targets by number of completed in a four hour shift, and
fact that the items may items. It is anticipated that a three- anticipation that two and a half hours of a
not appear on the shelf, shelf truck of books will be shelved four hour shift will be comprised of shelving
but can be most likely in about 45 minutes (up to 60 and shifting. The remaining hour and a half
found in the sorting minutes if the truck holds music will consist of pick-up, unloading, sorting and
room. scores or children's books). tidying.
The only target set is the length of time it
takes to reshelve a truck of books -- this is
part of the shelving training and monitoring.
It also depends on the type of materials
No specific targets or performance
measures other than to maintain the 24 hour
reshelving pattern as much as possible. A
full-time staff member acts as "Shelving
Coordinator" and reports regularly to the
Head, Access Services on shelving activities
and the status of specific shelving projects
Internal No (ie. shifting, weeding, etc).
Approximately 140 items per hour
Minimum rate: 120 per hour, but
varies according to
Shelf-reading - each staff member for half
No target an hour a day.
No hourly target due to low
circulation and maintenance of
standard. Shelf-reading on a daily basis.
Over what period of time and days of the Is shelving carried out by permanent
week do you undertake shelving? full-time employees or casuals?
During the regular academic year shelving
begins at 1pm and goes on until the library Casual employees, with full-time
closes. students given priority when hiring.
Shelving occurs all hours that the library is
open, although larger crews shelve during A combination of regular staff and
standard work hours. students.
Shelving is carried out during library hours of
operation, but not during the library's new
extended opening hours (11pm - 2am). Full-time and part-time (student) staff
All shelving is done by full-time staff.
Traditionally casual (supernumerary)
employees are employed to shelve
Shelving is done every day (the the exception of when needed, but this has not
days closed in conjunction with summer, winter, happened for the past 18 months (Jan
fall and spring academic sessions). 06 - June 07)
A mix of people undertake shelving, with
Shelving is done all day and in evening, a special classification called 'library
depending on the library. shelver'.
Shelving begins at 9:a.m. each day during the
busy fall and winter semesters. Books are
picked up from the tables by students first thing
in the morning and reshelved immediately. On
weekends, the books are picked up and
returned to the main sorting shelves. If time
permits student assistants do some shelving
during the evening shift. During spring and
summer semesters full-time staff shelve during Full-time permanent staff, contract staff,
the day, every day. student assistants.
9 full-time employeers and 3 seasonal
employees. Weekends, one full-time staffer
Saturday and Sunday until 7 with additional Full time employees, seasonal
student help. employees, students.
Stauffer: From Monday to Friday there are two
3-hour shifts from 8:00 to 11:00 a.m. and from
1:00 to 4:00 p.m. Journals are shelved twice
per day. Shelving happens in the evening only
when time permits. On the weekends, material Stauffer: Casuals shelve. Permanent
is picked up once and then shelved (3 - 5 hours staff volunteer to shelve during the
per day). crunch periods.
Music, Engineering Science, Health
Sciences and Law: Evenings and weekends
only (seven days per week). There are no set
shifts (usually completed in two hours). The Music, Engineering Science, Health
sorting areas are cleared on a daily basis. Sciences and Law: Casuals shelve.
Education: One permanent staff member
shelves in the mornings (2-3 hours). Casuals Education: Permanent staff and
shelve in the evenings and weekends (2 hours). casuals.
Special Collections: Permanent staff
The majority of shelving is done by part-
time regular employees. There are two
full-time workers who split their time
between stack maintenance work and
loan desk work, and student assistants
7 days a week: morning, afternoons, and in the employed during the fall and winter
fall term, evenings. terms.
Shelving of returned items is scheduled
between 8 am to 5 pm during weekdays. Some
shelving occurs on week evenings and
weekends [at Davis] depending on how busy
the circulation desk activity is.
During term (Sept - April) Mon-Thurs 8am-
6pm; Fri 8am-5pm. During Spring/Summer
(May-Aug) Mon-Fri, 8am-12pm. Part-time permanent employees only.
Shelved daily in the afternoon and evenings Casuals (students)
Most reshelving is done in the first 4 hrs of the
day and the last 6 hrs Full-time continuing and students
Mostly b/w 4 pm and closing. Saturday and
Sunday - shelving conducted as required. Casuals
Daily in the evening Monday to Thursday, the
afternoon on Friday and early on Saturday and
Sunday. Casuals (students)
One of the key characteristics of shelving at MUN is the practice of keeping
all materials to be re-shelved at a single location behind the circulation desk
until the shelvers load up their trucks and head toward the stacks. This
allows circulation staff to check one handy location. Obviously, if there are
no books on the shelf in the call number range indicated, they are in the
process of being reshelved. This system limits the necessity of an
intermediate designation in the circulation system.
There are 6 libraries at Queen's - Stauffer (humanities and social sciences),
Douglas (engineering and science, and music/special collections) and faculty
libraries (Education, Law and Health Sciences)
Data received for 4 libraries: Steacie Science and Engineering Library, Main Scott Library, Frost Library at Gelndon campus, Br
rary at Gelndon campus, Bronfman Business Library.
University Name Position Address Phone/Fax
University of Alberta Karen Adams
University of Calgary Darlene Warren
Carleton University, Room 360H
Maxwell Macodrum Library 1125 Tel: 613 520 2600
Colonel Br Drive Ottowa ext. 8260
Margaret University Ontario Canada K1S Fax: 613 520
Carleton University Haines Librarian 5B6 2750
Concordia University Curran
Carolynne University of Manitoba Winnipeg Tel: 204 474 8749
Presser Director of Manitoba, Canada R3T Fax: 204 474
University of Manitoba Libraries 2N2 7583
Memorial University of Ralph Manager - QE II Library St. Tel: 709-737-3189
Newfoundland Tapper Library John's NL Canada
Facilities A1B 3Y1
Weir Tel: 613 562 5880
Fax: 613 562
University of Ottawa University Librarian 5195
Sharon Head, Stauffer Library Tel: 613-533-
Musgrave Access Kingston, ON 6000 ext.74544
Queen's University Services Canada K7L 5C4
University of Regina Carol University Dr. John Archer Library Tel: (306) 585-
Hixson Librarian University of Regina 3737 4132 Fax:
Wascana Parkway Regina, SK (306) 585-487
Cana da S4S 0A2
University of Victoria Marnie Swanson
University of Waterloo Mark Haslett
Univcersity of Windsor Joan Dalton
York University Cynthia Archer