Benefits and Entitlements - cpol.army.mil

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					                                                         Benefits and Entitlements
                                                                                                    TASK OWNERS




                                                                                                     Command
                                                                                         Proc Ctr


                                                                                                               CHRA
                                                                                  CPAC
                                                                           EMPL
                                                                     MGR




                                                                                                                      DA
TASK #                             TASK



 B-01     BENEFITS- GENERAL TASKS
B-01.01   Provide general advisory services and assistance                         x
          Direct employee to ABC-C (or appropriate benefit
          program administrator) counselors/websites as                            x
B-01.02   necessary
          Assist employee with general access issues for
B-01.03   automated systems                                                        x
          Assist employee with elections/changes via ABC-C
B-01.04   systems                                                                  x
          For FEHB/FEGLI, determine whether late elections were
B-01.05   due to "causes beyond employee's control"
          For FEHB/FEGLI, provide employee with official initial
B-01.06   decision with reconsideration rights to FAS
          Annotate forms for valid late/belated transactions and
B-01.07   attach supporting documentation

B-01.08   Download and file elections on right-hand side of OPF                             x
          For FEHB/FEGLI/TSP, conduct periodic audits for
B-01.09   eligibility and other possible discrepancies
          Notify and request guidance from CHRA HQ for Army-
B-01.10   unique issues; or FAS for general questions

B-01.11   Coordinate with Processing Center to resolve problems

B-01.12   Coordinate with CPAC with regard to problems/impact                               x
B-01.13   Notify employee of problems/impact                                       x
          Initiate action to correct agency errors and coordinates
B-01.14   with DFAS                                                                         x

          Coordinate employment restoration after erroneous
          separation actions with Processing Center and employee                   x
          IAW regulations and settlement agreement; offer
B-01.15   employee election opportunities as appropriate
          For open seasons or significant changes to benefits
          programs, obtain information and issue guidance to ABC-                                               x
B-01.16   C and Regions
          Actively publicize open season information/instuctions
B-01.17   to workforce                                                             x
          Issue periodic benefits-related information and
B-01.18   reminders to workforce                                                   x

B-01.19   Market ABC-C services, tools, issue ABC-C newsletters                    x
          Interpret applicable laws, rules, regulations (from OPM,
          DoD, etc) and provides guidance on Army policy to                        x
B-01.20   Commands
          Develop and update PERMISS articles and provide
B-01.21   Civilian Personnel Bulletin articles as needed.                          x


B-02      BENEFITS- NEW HIRE, NEWLY ELIGIBLE
B-02-01   Receive and review benefits information via eEOD             x

          Inform employee of benefits eligibility, and future              x
B-02-02   opportunities to cancel or make elections or changes
          Provide orientation on ABC-C services using new hire
B-02-03   tools/briefing on ABC-C web site                                 x

          For FEHB/FEGLI, inform employee of 60-day election               x
B-02-04   period, 5-Year Requirement, Waivers for retirement
          For FEHB/FEGLI, inform employee of Premium
          Conversion and impact on changes without a QLE, and              x
B-02-05   of automatic Basic Life coverage, respectively

          For FEGLI, accept SF 2817 from employee when
          submitted at EOD to waive or election optional coverage,         x
          determine and verify proper effective date, complete
B-02-06   agency section, date stamp, send to PC
          Ensure SF 2817 is certified, correctly determine FEGLI
B-02-07   code and process with appointment                                    x

          If 2817 is submitted after EOD, but before employee can
          access ABC-C, accept and date stamp form, send to ABC-           x
B-02-08   C to certify, determine eff date and process
          For TSP, inform employee of 3% automatic employee
          contribution and issue required TSP notification letter on       x
B-02-09   refunds, etc.
          For TSP, decide to remain at 3%, make own election or
B-02-10   terminate 3% contribution                                    x

          Accept TSP-1 from employee when submitted at EOD or
          within first pay period processing cycle, complete               x
B-02-11   agency section, date stamp, and send to PC

          Direct employee to ABC-C systems for TSP elections               x
B-02-12   made after first pay period processing cycle

B-02-13   Send TSP Welcome Letter, TSP-25 form to employee

          To receive a refund of TSP automatic contributions,          x
B-02-14   complete TSP-25 and mail to TSP Office
B-02-15   Issue requested refund of automatic contributions
          For FEHB, if unable to make an electronic election,
B-02-16   contact ABC-C for assistance                                 x
          To waive FEHB PC, obtain form on ABC-C website, fax to
B-02-17   ABC-C                                                        x
          For FEGLI/TSP, process elections made at EOD to be
B-02-18   effective upon receipt; file OPF copy(ies)                         x

          Explain, assist, or demonstrate EBIS/IVRS access,
          establishing ABC-C PIN, and making automated                   x
B-02-19   elections for FEHB, FEGLI, TSP, TSP-C contributions
          Assist with basic questions and forms; refer employee to
B-02-20                                                                  x
          ABC-C for in-depth counseling
          For FEDVIP, FSAFEDS and/or FLTCIP questions or
                                                                     x
B-02-21   enrollment, contacts appropriate program administrator
          Determine and enter correct benefits data into DCPDS
B-02-22                                                                      x
          for FEHB, FEGLI and TSP
          CPAC pulls suspense report for employee follow-up
B-02-23   prior to expiration of 60-day benefits election                x
          opportuntity
B-02-24   Employee makes or verifies benefits choices                x

B-03      BENEFITS- REHIRES - SPECIAL RULES
          (new hire rules apply unless specified, excludes
          reemployed annuitants)
          Determine whether break in service is 4+ days; if break
B-03.01                                                                  x
          was 3 days or less, see transfer section
          For FEGLI, if break was 179 days or less, inform
          employee that prior waivers are still in effect; no new        x
B-03.02   election opportunity
          For FEGLI, if break was 180+ days, inform employee of
B-03.03                                                                  x
          60-day election period
          For FEGLI, inform employee of automatic reinstatement
          of prior FEGLI election; if waived and break was 180+,         x
B-03.04   Basic Life is automatic
          For TSP, determine if break in service was 30 days or
B-03.05                                                                  x
          less
          For TSP, if break was 30 days or less, begin TSP-19 with
                                                                         x
B-03.06   employee election status as last election will continue

          For TSP, if break was 30 days or less, request last LES
                                                                         x
B-03.07   from employee to obtain most recent TSP status

          If break was 31+ days, inform employee of 3% automatic
          employee contribution, issue required TSP notification         x
B-03.08   letter on refunds, and see IDEF section for new hires.
B-03.09   Communicate specific rehire issues to PC                       x
          Determine and enter correct rehire benefits data into
B-03.10                                                                      x
          DCPDS for FEHB, FEGLI and TSP
          For FEDVIP, FSAFEDS, FLTCIP, direct employee to
                                                                         x
B-03.11   respective program administrator for rehire assistance




B-04      BENEFITS- TRANSFERS-IN, BREAK IN SERVICE OF 3 DAYS OR LESS
          If new to Army/DoD servicing, provide ABC-C
B-04.01                                                                  x
          orientation, access assistance
          Inform employee that benefits will transfer and to
B-04.02                                                                  x
          monitor LES to ensure accuracy
          Refer employee to ABC-C for counseling on elections,
B-04.03                                                                  x
          etc., pertaining to transfer
          If enrolled in FEHB and payroll office number is
          changing with transfer, prepare SF 2810 to tranfer-in              x
B-04.04   current FEHB enrollment to new payroll office
B-04.05   Mail carrier copy of SF 2810 within 5 days                         x
          If enrolled in FEHB at time of transfer, code current
B-04.06                                                                      x
          enrollment in DCPDS
          Request last LES from employee to obtain, verify most
B-04.07                                                                  x
          recent benefits data
          If enrolled in TSP and payroll office number is changing
          with transfer, prepare TSP-19 with employee input to           x
B-04.08   transfer-in current TSP status to new payroll office
          If employee has a TSP loan, inform him/her to ensure
B-04.09                                                                  x
          deduction continue on LES
          Determine and enter correct transfer benefits data into
B-04.10                                                                      x
          DCPDS for FEHB, FEGLI and TSP
          For FEDVIP, FSAFEDS, FLTCIP, direct employee to
                                                                         x
B-04.11   respective program administrator to report change(s)


B-05      BENEFITS- SEPARATIONS FROM FEDERAL SVC
          (excludes retirement, death and reemployed annuitant
          separations)
          Conduct basic out-processing session with employee;
B-05.01                                                                  x
          refer to ABC-C for counseling
          For FEGLI, complete SF 2821 and SF 2819 within 3 days
B-05.02                                                                      x
          of receipt of RPA
          Include remark code B69 on separation NPA to annotate
B-05.03                                                                      x
          FEGLI assignment
          For FEHB, complete SF 2810 to terminate FEHB; mail
B-05.04                                                                      x
          carrier copy within 5 days

B-05.05   For FEHB, include TCC letter in separation package                 x
          For TSP, include TSP Withdrawal Information Sheet in
B-05.06                                                                      x
          separation package
          For FEDVIP, FSAFEDS, FLTCIP, direct employee to
          respective program administrator to report/discuss             x
B-05.07   separation

B-06      BENEFITS- LEAVE WITHOUT PAY (LWOP)
          (excludes OWCP LWOP and LWOP US)
B-06.01   If LWOP is approved for 30 days or more, initiate RPA.     x
B-06.02   Notify CPAC of LWOP status                                 x
          For FEDVIP, FSAFEDS, FLTCIP, direct employee to
          respective program administrator to report/discuss             x
B-06.03   LWOP
B-06.04   Refer employee to ABC-C for counseling, forms                     x
          For LWOP in duration of one pay period or more, obtain
          and complete FEHB options while in non-pay status and         x
B-06.05   forward to PC
          If employee elects to terminate FEHB during nonpay
B-06.06                                                                         x
          status, prepare SF 2810 and update DCPDS
          If employee elects to continue FEHB and pay premiums,
B-06.07                                                                 x
          send copy of election form to DFAS
          Files employee election regarding FEHB during LWOP in
B-06.08                                                                         x
          OPF
          Monitor suspense date and terminate FEGLI (SF 2821, SF
          2819) and FEHB (SF 2810) after 12 months; DCPDS                       x
B-06.09   coding

B-07      BENEFITS- OWCP LEAVE WITHOUT PAY (LWOP)
          If OWCP LWOP exceeds 80 hours in duration, initate
B-07.01                                                             x
          RPA.
B-07.02   For FEHB and FEGLI, certify benefits status on CA-7               x
          If employee changes enrollment or terminates
B-07.03                                                                     x
          enrollment, notify OWCP by letter
          Transfer enrollment if requested by OWCP, after 10
          months of LWOP, or when employee separates and                    x
B-07.04   OWCP will continue
          Transfer-in the enrollment when compensation ends
B-07.05                                                                         x
          (return to full time pay) when notified by ICPA
          If ineligible to continue FEHB, terminate FEHB using SF
          2810 and attach OWCP transfer out letter when notified                x
B-07.06   by ICPA
          If employee dies and coverage was transferred to OWCP,
B-07.07   determine survivor eligibility
          If survivor is ineligible for coverage, notify OWCP to
B-07.08                                                                     x
          terminate deceased coverage
          Counsel employee on FECA benefits and survivor
B-07.09                                                                     x
          benefits
          For FEGLI, after one year of OWCP LWOP, complete SF
                                                                                x
B-07.10   2821, SF 2819 and SF 2818; send to employee
          Send SF 2821, SF 2818, copy of SF 2819, and other
B-07.11                                                                         x
          documents to OPM
          Determines if employee is eligible to continue FEGLI
B-07.12   coverage
          When employee enters OWCP LWOP status, contact
B-07.13                                                                 x
          FEDVIP, FSAFEDS, FLTCIP if applicable
          BENEFITS- FEHB - HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (BA
B-08      208)
B-08.01   Refer former employees and family members to carriers             x


B-08.02   Provide certification to employee


          Provide HIPAA required enrollee and dependent
B-08.03
          information to health provider via OPM Carrier Feed
B-09      BENEFITS- FEHB - TEMPORARY CONTINUATION OF COVERAGE/SPOUSE EQUITY
          Notify CPAC of intent to separate or of eligible
B-09.01                                                                   x
          children/former spouses
B-09.02   Counsel individual, upon request
          Receive, process and send enrollment SF 2809 to
B-09.03
          National Finance Center
          Verify eligibility and request additional documents if
B-09.04
          necessary
B-09.05   Return enrollee copy to enrollee
B-09.06   Send SF 2809 to carrier, establish master file
          Change enrollment or request termination of enrollment
B-09.07                                                                   x
          to NFC
          Notify enrollees of Open Season, provide materials as
B-09.08
          requested
B-09.09   Receive and process TCC changes
B-09.10   Monitor and terminate TCC enrollment


B-10      BENEFITS- FEGLI - ASSIGNMENTS
B-10.01   Research ABC website and download forms                         x
B-10.02   Obtain assistance from ABC-C, as needed                         x
B-10.03   Counsel employees
B-10.04   Complete and send assignment forms to CPAC                      x
B-10.05   Receive and verify assignment form                                  x
B-10.06   File assignment form in OPF                                             x
B-10.07   Notify employee of effective date of assignment                     x
B-10.08   Verify employee has not elected a living benefit                    x
B-10.09   Obtain and file the current address of assignees            x


B-11      BENEFITS- FEGLI - FAMILY MEMBER DEATH CASES
B-11.01   Employee notifies CPAC or ABC-C                                 x
B-11.02   If CPAC is notified then they notify ABC-C                          x
          Assist employee with completion of the FE 6 DEP claim
B-11.03   form
B-11.04   Forward FE 6 to ABC-C                                           x
B-11.05   Verify and forward FE 6 to OFEGLI

B-12      BENEFITS- FEGLI - DISMEMBERMENT CLAIMS
B-12.01   Notify supervisor of injury                                     x
B-12.02   Notify CPAC of dismemberment                                x
B-12.03   If notified, inform CPAC and ABC-C of injury                            x

B-12.04   If notified, inform management and ABC-C of the injury              x
          Provide written notification of accident to the Office of
          Federal Employees' Group Life Insurance (OFEGLI) at
                                                                          x
          P.O. Box 2627, Jersey City, NJ 07303-2627 within 20
B-12.05   days of accident
          Obtain Claim for Accidental Means Dismemberment
          Benefit form (FE-7), from OPM website and complete            x
B-12.06   Part A; provide part C to attending physician to compete
          Contact employee or representative, assist with
B-12.07   completion of FE-7 and provide counseling
B-12.08   Forward completed form to ABC-C                               x
          Complete part B of FE-7 with 24 hours of receipt;
B-12.09   forward to OFEGLI
          Contact OFEGLI to ensure notification of
B-12.10   dismemberment has been received

B-13      BENEFITS- FEGLI - LIVING BENEFITS
          Counsel on requirements and refer employees to
B-13.01   OFEGLI
          Upon receipt of FE-8A from OFEGLI, certify salary,
B-13.02   coverage, etc.
B-13.03   Fax FE-8A to DFAS and mail original to OFEGLI
          Upon receipt of FE-8C (Explanation of Benefits) from
          OFEGLI, prepare NPA with appropriate remarks and
B-13.04   forward to DFAS
B-13.05   File the FE-8C in OPF
          Forward FE-8C to OPM with other documentation at
B-13.06   time employee retires

B-14      BENEFITS- FEGLI - Request for Insurance (SF 2822)
B-14.01   Obtains SF 2822 from ABC-C website                            x

B-14.02   Verifies eligiblity, certifies form and returns to employee       x
          Receives form from OFEGLI after physical examination;
B-14.03   informs employee of eligibility to elect insurance/cancel
          waiver

B-15      BENEFITS- FEGLI- BENEFICIARY DESIGNATIONS
          Certifies designations for FERS, Unpaid Compensation,
B-15.01   FEGLI; provides employee with copy, send to PC for                x
          filing
          When notified of family status change, remind employee
B-15.02                                                                     x
          to update beneficiary forms.
          Sends designations for CSRS and/or TSP to OPM/TSP
B-15.03                                                                 x
          office, respectively

B-16      BENEFITS- RETIREMENT SYSTEMS
          (new hire/newly eligible)
          Review FERS information on ABC-C website, new
B-16.01   employee briefing, etc.                                       x

B-16.02   Review Financial Literacy information on ABC-C website        x
B-16.03   Provide information on Post-56, if necessary                      x
          Direct employee to ABC-C for in-depth retirement system
B-16.04   questions, counseling                                             x
B-17      BENEFITS- Rehires (Special Rules)
          Receive appointee's OPF prior to or within 5 days of
B-17.01   EOD; review to determine retirement system;
          establish/verify SCDs                                            x
          If CSRS-Offset or FICA on an appointment which does
          not exclude FERS, notify employee of 6-month FERS
B-17.02   election opportunity, provide link to FERS Transfer
          Handbook, SF 3109, and refer to ABC-C for in-depth
          counseling                                                       x
          Have employee sign acknowledgement copy of SF 3109
B-17.03                                                                    x
          to be retained in OPF
B-17.04   Ensure FERS election remarks are on NPA                          x
B-17.05   Monitor and follow-up on the FERS election                       x
          If placed in FERS automatically but should have had an
B-17.06   election opportunity, prepare letter offering a "deemed"
          FERS election when appropriate                                   x

          If employee does not wish to deem FERS coverage,
B-17.07
          process correction to retirement system back to EOD                  x

B-17.08   If a FERS rehire, request refund information from OPM            x
          Provide information on civilian deposits, redeposits,
B-17.09                                                                    x
          Post 56 deposits

B-18      BENEFITS- SEPARATIONS FROM FEDERAL SVC
          (excludes retirement, death and reemployed annuitant
          separations)
          Include remarks on NPA pertaining to eligibilit for
B-18.01   deferred annuity                                                     x
          Provide retirement system refund application, refund
B-18.02   fact sheet in separation package                                     x


B-18.03   Inform employee that he/she can contact ABC-C by                 x
          phone for 179 days from separation date for counseling
          If refund request received within 30 days, complete
B-18.04                                                                        x
          agency portion and mail to DFAS
          If refund request received after 30 days, mail directly to
B-18.05                                                                        x
          OPM without date stamp or agency completion


B-19      BENEFITS- RETIREMENT- DEPOSITS/REDEPOSITS
B-19.01   If contacted, refer employee to ABC-C                            x
          If contacted, answer employee's questions and provide
B-19.02
          counseling
B-19.03   Obtain SF2803/SF 3108 from ABC-C website                     x
B-19.04   Complete SF2803 or SF3108 form and mail/fax to ABC-C         x
          Complete verification of service, certify SF2803 or
B-19.05
          SF3108, mail to OPM
          Make payments to OPM upon receipt of OPM approval
B-19.06                                                                x
          letter
B-19.07   Provide employee with receipt of payments
          When paid in full, send copy of OPM receipt to
B-19.08                                                                  x
          Processing Center
B-19.09   Retain OPM receipt of payment                                  x
B-19.10   File copy of receipt in employee's OPF                                 x


B-20      BENEFITS- RETIREMENT- POST-56 MILITARY DEPOSIT
B-20.01   If contacted, refer employee to ABC-C                              x
          If contacted, answer employee's questions and provide
B-20.02
          counseling
B-20.03   Obtain SF 2803/SF 31208 from ABC-C website                     x
          Request military earnings from appropriate military
B-20.04                                                                  x
          finance office, if necessary
          Upon receipt of military earnings, complete SF2803 or
B-20.05                                                                  x
          3108 and send to ABC-C
          Review application for accuracy and send to DFAS;
B-20.06   forward copy of package to Processing Center for filing
          in OPF
B-20.07   File application package on left side of OPF                           x
B-20.08   Make arrangement with DFAS to pay deposit                      x
          Provide employee with OPM 1514 or equivalent when
B-20.09
          paid in full
          When paid in full, send copy of OPM form 1514 & RI 20-
B-20.10                                                                  x
          97 to Processing Center for filing in OPF
B-20.11   Retain DFAS receipt of payment                                 x
          File payment receipt on right side of OPF and purge
B-20.12                                                                          x
          application package from OPF

B-21      BENEFITS- RETIREMENT- VOLUNTARY CONTRIBUTIONS
B-21.01   If contacted, refer employee to ABC-C                              x
          Obtain SF2804 from www.opm.gov/forms or appropriate
B-21.02                                                                  x
          source
B-21.03   Complete SF2804, mail to ABC-C                                 x
B-21.04   Certify SF2804, mail to OPM
          Make payments to OPM upon receipt of OPM approval
B-21.05                                                                  x
          letter
B-21.06   Provide employee with receipt of payments
B-21.07   Retain OPM receipt of payment                                  x
          Send copy of OPM's final payment receipt to servicing
B-21.08                                                                  x
          Processing Center
B-21.09   File copy of receipt in employee's OPF                                 x


B-22      BENEFITS- RETIREMENT- VOLUNTARY- GENERAL TASKS
          Coordinate with payroll (DFAS) and Processing Center to
B-22.01
          resolve problems
          Submit RPA or appropriate documentation to process
B-22.02   award, CLG, or correction action prior to employee's       x
          retirement.
          Ensure training of all employees who are responsible for
B-22.03
          the retirement program
B-22.04   Process reinstatements and back pay actions                              x
          Educate supervisors about the need to submit timely
B-22.05   RPAs and remind employees to submit timely packages                  x
          to ABC-C within 120 days of retirement date
          File copies of pending requests for firefighter, law
B-22.06   enforcement, and air traffic controller retirement                       x
          coverage on left side of OPF
          File approvals/disapprovals on right side of the OPF and
B-22.07                                                                            x
          notify the affected employees
          Direct employee to EBIS/IVRS to obtain personal annuity
B-22.08
          estimate
          Receive requests for retirement annuity estimates for
B-22.09
          employees who are within 5 years of retirement eligibility
          Using an automated system, generate computation and
B-22.10
          forward to employee

B-23      BENEFITS- RETIREMENT-VOLUNTARY- APPLICATION PROCESS
          Request retirement estimate from ABC-C within 5 years
B-23-01                                                                    x
          in retirement eligibility
B-23-02   Review OPF                                                       x
B-23-03   Complete and provide employee with retirement estimate
B-23-04   Notify supervisor of plans to retire                             x
B-23-05   Explain customary exit procedures                            x
B-23-06   Initiate retirement RPA                                      x
          Answer employees' questions and assist in completing
B-23-07
          necessary forms
          Request DFAS verify completion of military deposit, if
B-23-08                                                                    x
          applicable
          Complete and return application with appropriate forms
B-23-09                                                                    x
          to ABC-C 90-120 days in advance of retirement
          If less than 6 months before separation date, attach and
B-23-10
          forward SF 2803/3108 with retirement packet
          Input timeliness element showing when complete
B-23-11
          application was received
          Receive application and perform quality control review
B-23-12
          using audit form
B-23-13   Complete agency checklist
B-23-14   Complete OPM Form 1510; send to ABC-C                                x
          Attach the OPM Form 1510, if Discontinued Service
B-23-15
          Retirement
B-23-16   Assemble the application packet IAW OPM guidance
          Process NPA, forward to DFAS within a minimum 5 days
B-23-17
          prior to separation
          Provide final retirement counseling, mail retiree letter
B-23-18   with OPM contact information, NPA, TSP Withdrawal
          Sheet
          Complete individual retirement record and forward to
B-23-19
          OPM NLT 30 days after separation
          For FEHB/FEGLI, determine eligibility to carry into
B-23-20
          retirement, counsel on eligibility, options, cost
B-23-21   Complete Certificate of Life Insurance, SF 2821
          Provide FEGLI SF 2821 (along with designation of
B-23-22   beneficiary forms and assignments) to OPM, if employee
          is ineligible or elects to discontinue insurance
          If employee is eligible to continue, attach SF
          2821/designation of beneficiary forms and/or
B-23-23
          assignments to application and give the employee part 2
          of SF 2821 along with a completed SF 2819
B-23-24   If no assignee, provide SF 2818 to employee
B-23-25   Attach original SF 2818 to application
          Counsel separating/qualifying employees that
B-23-26   FEHB/FEGLI will be reinstated for postponed MRA+10
          and FEGLI will not be reinstated for deferred annuity
B-23-27   Assist employees with 5-yr waiver requests
          If employee is eligible for FEHB auto waiver due to TOF,
B-23-28
          prepare and attach memo to the retirement application
          Complete SF 2810 terminating FEHB if employee
B-23-29
          requests or is ineligible to continue
          Attach all SF 2809s/2810s to retirement claims and
B-23-30
          submit thru DFAS to OPM

B-24      BENEFITS- RETIREMENT-DISABILITY- GENERAL TASKS
B-24.01   Notify ABC-C of desire to apply for disability retirement       x
B-24.02   Notifies CPAC of disability retirement                      x
          Directs employee to ABC-C and assists employee with
B-24.03                                                                       x
          locating required forms.
B-24.04   Assist employee with completion of forms
          Complete SF 3112B, Supervisor's Statement, and returns
B-24.05                                                               x
          to employee
          Complete SF 3112D, Agency Certification of
B-24.06   Reassignment and Accommodation Efforts, and returns                 x
          to employee
          Obtain all required signatures; submit application
B-24.07                                                                   x
          w/medical documents to ABC-C
          Request OPF from the Processing Center and verify the
B-24.08                                                                   x
          accuracy of retirement information
          Provide counseling, ensuring CSRS Offset/FERS apply
B-24.09
          for SS disability
          Counsel employee regarding OWCP versus disability
B-24.10
          and disability versus regular retirement, if applicable
B-24.11   Prepare Certified Summary of Federal Service
B-24.12   Send preliminary disability packet to employee
B-24.13   Forward preliminary application to DFAS
B-24.14   Input data into DCPDS
B-25      BENEFITS- RETIREMENT-DISABILITY - APPROVAL/DISAPPROVAL
          Inform employee/management/CPAC and obtains the
B-25.01
          effective date and RPA.
B-25.02   Provide last day of pay.                                         x
B-25.03   Assemble final packet
B-25.04   Process RPA and forward packet through DFAS to OPM
B-25.05   File copy of OPM disapproval letter in OPF
B-25.06   Inform employee and management
B-25.07   Send copy of OPM disapproval to DFAS

B-26      BENEFITS- DEATH CASE PROCESS
B-26.01   Notify supervisor of death
B-26.02   Notify CPAC of death, initiate RPA and forward to ABC-C      x

          If CPAC was notified of death through other channels,
B-26.03                                                                    x
          advise manager to complete RPA, and forward to ABC-C
B-26.04   If notified, inform CPAC and ABC-C                                   x
          Notifies ABC-C via In-Service Death Report (email),
B-26.05   provides next-of-kin contact information, and provides           x
          ABC-C telephone number to survivors
B-26.06   Forwards notification of death to OPM/DFAS
          Upon ABC-C request, send OPF via Priority overnight
B-26.07                                                                        x
          delivery to ABC-C
          Determine survivor eligibility for continued FEHB
B-26.08
          coverage and, if eligible, transfer enrollment
          If survivors are not eligible for continued FEHB
B-26.09
          coverage, terminate enrollment
          Contact beneficiary, notify of entitlements, provide claim
B-26.10
          forms, estimates, counseling and assistance
B-26.11   Process NPA and file in OPF
          Submit completed claim forms, death certificates and
B-26.12
          other required documents
B-26.13   Coordinate with payroll (DFAS) to resolve problems
          Provide continued counseling and follow-up on
B-26.14
          payments from OPM, OFEGLI, TSP, DFAS
B-26.15   Notify Casualty Assistance & Mortuary Office (OCONUS)            x
B-26.16   Review Deployment file (OCONUS)                                      x

B-27      BENEFITS- REEMPLOYING ANNUITANT
B-27.01   Ask applicant if they are receiving annuity payments             x

B-27.02   Notify agency of receipt of annuity and gross amount
          If disability annuitant, indicate whether OPM has found
B-27.03
          him/her recovered
          If annuity continues, notify OPM of reemployment at
B-27.04                                                                        x
          HBPremium@opm.gov
          Upon receipt of confirmation and current FEHB
B-27.05   enrollment code, transfer in FEHB, if eligible, as of the               x
          reemployment date
          Suspense action to allow employee opportunity to waive
B-27.06                                                                           x
          Premium Conversion

          If Premium Conversion waived, notify OPM at
          HBPremium@opm.gov. Forward hard copy of PC waicer
B-27.07                                                                           x
          form to OPM, Retirement Operations Center, PO Box 45,
          Boyers, PA 16017 and transfer FEHB back to OPM


          If annuity terminated, provide eligible employee
B-27.08                                                                       x
          opportunity to elect FEHB coverage




B-27.09   Verify annuitant amount with OPM                                    x




          Complete Job Aid # 3 (Chapter 100 CSRS/FERS
B-27.10                                                                       x
          Handbook); forward to Processing Center
          Advise annuitant, in writing, of the effects of
B-27.11                                                                       x
          reemployment
B-27.12   Submit questions from annuitant to ABC-C Inquiry Box                x
B-27.13   Contact/counsel annuitant upon request
B-27.14   Process NPA                                                             x
          Send notification (see Job Aid # 5, Chapter 100
B-27.15                                                                           x
          CSRS/FERS Handbook) and NPA to OPM
B-27.16   Complete OPM Form 1482                                          x
B-27.17   Completes Item 11, OPM Form 1482                                    x
B-27.18   Processes action                                                        x
          If eligible, process FEGLI change through ABC-C
B-27.19                                                                   x
          automated systems
B-27.20   Print SF 2817 and file, if applicable                                   x

B-28      BENEFITS- SEPARATION - REEMPLOYED ANNUITANTS
B-28.01   Notify supervisor and ABC-C of intent to separate               x
B-28.02   Initiate RPA                                                x
B-28.03   Give installation out-processing checklist to employee      x
          Complete SF2801/SF 3107 and forward to ABC, if eligible
B-28.04                                                                   x
          for supplemental or redetermined annuity
B-28.05   Initiate separation process                                         x
          Send photocopies of all SF 2817 filed during
B-28.06                                                                           x
          reemployment to OPM
          When employment terminates, determine eligibility to
B-28.07   continue FEHB and direct employee to ABC-C for                          x
          counseling
          Notify OPM at HBPremium@opm.gov and forward all SF
B-28.08                                                                            x
          2809 copies to OPM
          Counsel employee regarding continuation of FEGLI and
B-28.09
          FEHB
          Transfer in FEHB and deduct premiums on day following
B-28.10   effective date of separation; notify annuitant and health
          carrier that OPM will maintain FEHB enrollment


B-29      BENEFITS- LWOP FOR UNIFORMED SERVICES
          Notify the organization of call to active duty under Title
B-29.01                                                                    x
          10 and desire to take Absent-US
B-29.02   Initiate RPA                                                 x
          Direct employee to ABC-C website for information under
B-29.03                                                                x
          Uniformed Services
B-29.04   Contact ABC-C for counseling                                     x
          Counsel employees on effects of Absent- Uniformed
B-29.05   Service and options to continue or terminate coverage,
          upon employee's request
B-29.06   Complete Checklist and forward to Processing Center              x
          Receive, review, and process Checklist and determine
B-29.07                                                                            x
          eligibility
          Update FEHB in DCPDS based on employee's election.
B-29.08                                                                            x
          Verify data flow to DCPS.
B-29.09   Notify supervisor of upcoming return to duty                     x
B-29.10   Initiate RPA upon return to duty                             x
B-29.11   Process return to duty RPA                                               x
          Update FEHB in DCPDS as appropriate. Verify data flow
B-29.12                                                                            x
          to DCPS.
          If employee elects to use Transitional TRICARE,
B-29.13                                                                    x
          completes Waiver of Immediate FEHB Reinstatement


B-30      BENEFITS- OWCP
B-30.01   Complete required forms, forward to CPAC                     x
          Advise management on forms completion, duty status
B-30.02                                                                        x
          issues, etc.
B-30.03   Maintain paperwork, files                                            x
B-30.04   Assist in worker placement                                           x
          Coordinate with management, Department of Labor,
B-30.05                                                                        x
          health care providers, and involved employees


B-31      BENEFITS- OWCP- Communications and Training
          Prepare personnel publications and written guidance for
B-31.01                                                                        x
          local servicing population
B-31.02   Review and validate leave buy-back request CA7A/CA                   x
          Respond to EEO/Army Audit complaints regarding CPAC
B-31.03                                                                        x
          actions
          Provide briefings to senior management/headquarters
B-31.04                                                                      x
          on program
B-31.05   Develop and present local training                                 x
          Advise and update management on open cases in FECA
B-31.06                                                                      x
          Working Group
B-31.07   Establish and maintain case files on each injury                   x

B-32      BENEFITS- OWCP - Initial Handling
B-32.01   Ensure employee receives prompt medical attention.         x
          Provide Form CA-16 if employee needs emergency
B-32.02                                                              x
          treatment of traumatic injury
          Provide appropriate CA forms or direct employee to EDI
B-32.03                                                              x
          website
B-32.04   Complete CA-1/CA-2 form                                        x
          Complete supervisor's portion of CA-1/CA-2 form within
B-32.05   2 work days. Advise employee of necessity of medical       x
          documentation.
          Sign and return the employee receipt attached to CA-1
B-32.06                                                              x
          form
          Advise employee of right to elect continuation of pay
B-32.07                                                                      x
          (COP) or annual or sick leave if time loss will occur

B-32.08   Advise employee whether COP will be controverted           x
          Prepare challenge, in coordination with ICPA if
B-32.09                                                              x
          questionable claim.
          Forward CA forms and documentation to ICPA within 2
B-32.10                                                              x
          work days from date of receipt from employee
          Complete CA-7 when disability extends beyond COP or
B-32.11                                                                  x
          other wage loss
          Complete supervisor's portion of CA-7; forward to ICPA
B-32.12                                                              x
          within 2 work days of receipt from employee
          Ensure Safety Office is informed of all injuries and
B-32.13                                                                      x
          occupational illnesses.

B-33      BENEFITS- OWCP - Case Management
          Forward CA-1/CA-2 forms to OWCP within 10 working
B-33.01                                                                      x
          days of receipt by supervisor
          Forward CA-7 form to OWCP within 5 working days of
B-33.02                                                                      x
          receipt from employee
          Coordinate use of Nurse Intervention Program to achieve
          early intervention for improved medical management
B-33.03                                                                      x
          where the projected length of disability is prolonged or
          uncertain
B-33.04   Request medical examinations from OWCP                             x
          Use DOD/DOL IC/AQS tracking systems to monitor
B-33.05                                                                      x
          status of case
          Refer suspected fraud cases to proper investigative
B-33.06                                                                      x
          authorities
          Coordinate with legal office on claims involving third
B-33.07                                                                      x
          parties
          Provide technical assistance to employees and
B-33.08                                                                   x
          managers
          Validate quarterly charge back reports; notify DoD
B-33.09                                                                   x
          Liaison of errors
          Obtain current medical reports from employee or
B-33.10                                                                   x
          physician
          Coordinate with safety and occupational health to
B-33.11   reduce occurrence of injuries and ensure a safe work        x
          environment.
B-33.12   Arrange logistics for quarterly FECA Working Group.             x
          Ensure that FEHB and FEGLI are transferred to DOL
B-33.13                                                                   x
          when necessary
          Notify DA transfer of function cases; request OWCP to
B-33.14                                                                   x
          make charge-back changes.
          Notify DA of BRAC cases; request OWCP to make
B-33.15                                                                   x
          appropriate transfer of cases

B-34      BENEFITS- OWCP - Reemployment
          Coordinate with management to establish light duty
B-34.01                                                                   x       x
          positions
          Monitor COP, initiate RPA in coordination with ICPA, if
B-34.02                                                               x
          applicable
          Issue CA-17 and PD to treating physician; advise of light
B-34.03                                                               x
          duty program, in coordination with ICPA
          Coordinate job search to accommodate employee
B-34.04                                                                   x
          disability
          Notify selective placement coordinator for return to work
B-34.05                                                                   x
          assistance
B-34.06   Process personnel actions                                           x

B-35      BENEFITS- OWCP - Work-Related Death Cases
B-35.01   Notify CPAC of compensationer's death
B-35.02   Notify CPAC of active employee's death
B-35.03   Notify manager of active employee's death                       X
B-35.04   If notified, inform CPAC and ABC-C                                  x
B-35.05   Assist survivor in completing claim for compensation            x

          With assistance from CPAC/ICPA, complete claim for
B-35.06
          compensation by widow, widower and/or children, et al.
          Complete supervisor's report of current employee's
B-35.07                                                               x
          death; forward to ICPA within 2 work days
          Notify OWCP by phone or fax and send completed CA-6
B-35.08                                                                   x
          within 30 days

B-36      BENEFITS- UNEMPLOYMENT COMPENSATION
          Issue SF-8 to separating employees (excluding retirees),
B-36.01                                                                       x
          LWOP cases, etc.
B-36.02   Issue SF-8 to retirees
          Inform employee to take SF-8 and NPA when filing an
B-36.03                                                                   x
          unemployment compensation claim
B-36.04   File claim for unemployment compensation with SESAs                 x

          Complete SF-935, "Claimant's Affidavit of Federal
B-36.05                                                                       x
          Civilian Service, Wages and Reasons for Separation"
          Receive, validate, and return ES 931 and/or 391A, 394
B-36.06   and 936, "Request for Wage and Separation Information"                  x
          and copy of SF-935
          Receive misdirected ES 931 and forward to appropriate
B-36.07                                                                               X
          CPAC immediately
          Track claims using the UC module of the DOD Injury and
B-36.08                                                                           x
          Compensation/Unemployment Claims System (IC/UC)
          Respond to other forms or notices within the times
B-36.09                                                                           x
          specified by the SESA
          Respond to inquiries regarding protested unemployment
B-36.10                                                                           x
          claims
          Represent management at hearings and appeals relating
B-36.11                                                                           x
          to protested unemployment claims
B-36.12   File appeals on forms approved by the SESA                              x
B-36.13   Attend appeal hearings with management                                  x
          Ensure that all parties are advised and attend hearings
B-36.14                                                                   x
          as appropriate

B-37      BENEFITS- IN-PROCESSING TASKS - GENERAL
B-37.01   Establish tentative EOD date                                            x
          Send a pre-appointment packet to the individual (DA list
B-37.02                                                                           x
          attached)
          For special categories, arrange appointment with
B-37.03                                                                           x
          occupational health for appropriate medical test
          Conduct Pre-Employment Physical and establish
B-37.04
          Employee Medical Record
B-37.05   Provide advisory assistance to employee                                 x
B-37.06   Complete forms and provide them to CPAC                             x
          Compile appointment packet and forward to Processing
B-37.07                                                                           x
          Center
          Provide new employee orientation to include ABC-C,
B-37.08   benefits, etc.; refer to ABC-C for counseling and                       x
          assistance
          Answer basic queries, assist with forms completion and
B-37.09                                                                           x
          disposition
          Administer Oath of Office and have appointee sign SF
          61: "The commanding officer, executive officer, or other
B-37.10                                                                           x
          official authorized by CPR 200, chapter 295, subchapter 6
          may administer the oath at sites distant from the CPAC."
          Ensure appointee receives copy of Standards of
B-37.11                                                                           x
          Conduct
          If employee is located at overseas post, explain overseas
B-37.12                                                                           x
          allowances and differentials
          If employee is located in US territories or possessions,
B-37.13                                                                           x
          explain eligibility for cost-of-living allowance/differential
          Receive appointee's records prior to or within 5 days of
B-37.14   EOD and review to determine retirement system;                     x
          establish, verify SCDs
B-37.15   Process accession, disseminate NPA                                 x
B-37.16   Establish OPF                                                      x
          If returned to duty pending MSPB decision, coordinate
B-37.17                                                                  x
          with manager to initiate RPA
B-37.18   Obtain DD Forms 214 from former military                       x
B-37.19   File DD Forms 214 from former military                             x
          If applicable, provide information to DFAS on VSIP
B-37.20                                                                      x
          repayment

B-38      BENEFITS- OUT-PROCESSING
B-38.01   Provide advisory services                                      x
B-38.02   Initiate RPA                                               x
          Provide installation out-processing to employee; furnish
B-38.03                                                              x
          checklist
          Counsel employee on decision (see appropriate task list
B-38.04
          for retiring, resigning, etc.)
          Complete forms to terminate benefits other than
B-38.05                                                                      x
          retirement and death, as appropriate
B-38.06   Process and distribute NPA                                         x
B-38.07   Receive checklist to verify completion of out-processing   x
          Forward NPA with applicable separation documents,
B-38.08                                                                      x
          benefits terminations, SF-8, etc.

B-39      BENEFITS- OPF FILES - SEPARATIONS/TRANSFERS-OUT/RETIREMENTS
          Review OPF, obtain leave data, performance, medical
B-39.01                                                                      x
          records, and transfer records
          Purge documents in accordance with the Guide to
B-39.02                                                                      x
          Personnel Record Keeping
B-39.03   Forward OPF to new activity if employee transfers                  x
B-39.04   If employee is leaving government, send OPF to NPRC                x
          If employee's near-term reemployment is possible, retain
B-39.05                                                                      x
          OPF
          If separation involves military service/OWCP/IPA, retain
B-39.06                                                                      x
          OPF until employee returns or reemployment rights end

B-39.07   If employee is on RPL, retain OPF until name is removed            x
          If employee appeals the separation, retain OPF until
B-39.08                                                                      x
          resolved
          If employee is paid severance pay, retain OPF until
B-39.09                                                                      x
          severance pay ends
          Send documents erroneously left out of transferred
B-39.10                                                                      x
          OPFs to appropriate office
B-39.11   If employee retires, returns OPF to PC

B-40      BENEFITS- PAYROLL INTERFACE
          Check Payroll Advisory Letter (PAL) for approved action
B-40.01                                                                         x
          work-arounds and special processing instructions
          Process action in DCPDS, using work-arounds, as
B-40.02                                                                         x
          appropriate
          Check Pay500 Status Report to ensure action was
B-40.03                                                                         x
          transmitted
B-40.04   Review Pay Rejects and takes necessary action                         x
          Submit Remedy tickets as needed, in accordance with
B-40.05   PAL guidelines or when the DFAS system requires                       x
          additional

B-40.06   Review Missing Time and Attendance Reports


          Notify CPOC when employees cannot be accessed to
B-40.07                                                                     x
          enter time and attendance
B-40.08   Review and correct errors on the Payroll Reconciliation               x
          Complete and code Payroll Reconciliation action for
B-40.09                                                                         x
          DFAS review, as needed

B-41      BENEFITS- ADVANCED PAY
          Provide eligibility determination checklist to employee
B-41.01                                                                     x
          and manager
B-41.02   Provide completed SF1190 and travel order to supervisor       x
          Review and approve request and forward to Processing
B-41.03                                                             x
          Center.
B-41.04   Submit remedy ticket with SF1190 attached.                            x
B-41.05   Process and provide advanced pay

B-42      BENEFITS- DANGER PAY
          Determine employee's eligibility to receive danger pay
B-42.01                                                                     x
          allowance via checklist
B-42.02   Provide advice and guidance to employee                           x
B-42.03   Complete SF 1190                                              x
B-42.04   Attach copy of TDY orders and Travel Voucher                  x
B-42.05   Forward to CPAC                                               x
B-42.06   Counsel employee                                                  x

          Review SF 1190, TDY orders and Travel Voucher for
B-42.07                                                                     x
          completeness. Authenticate SF 1190.

B-42.08   Forward documents to Processing Center.                           x
B-42.09   Process action in DCPDS                                               x
B-42.10   Verify data flow to DFAS                                              x
B-42.11   Check DCPS to ensure that employee receives payment                   x
B-42.12   Notify CPAC that action is complete                                   x
B-42.05   File in Deployment file                                               x
B-43      BENEFITS- IMMINENT DANGER PAY
B-43.01   Provide advice and guidance to employee                        x
B-43.02   Complete SF 1190                                           x
B-43.03   Attach copy of TDY orders and Travel Voucher               x
B-43.04   Forward SF1190 and documents to CPAC                       x

          Review SF 1190, TDY orders and Travel Voucher for
B-43.05                                                                  x
          completeness. Authenticate SF1190


B-43.06   Verify employee's eligibility for Imminent Danger Pay.         x

B-43.07   Calculate amount by number of days for total entitlement       x
B-43.08   Forward to Proc Ctr                                            x
B-43.09   Process action in DCPDS                                            x
B-43.10   Verify data flow to DFAS                                           x
B-43.11   Check DCPS to ensure employee receives payment                     x
B-43.12   File in Deployment file                                            x

B-44      BENEFITS- INVOLUNTARY SEPARATE MAINTENANCE ALLOWANCE - START/CHANGE/STOP
B-44.01   Provide advice and guidance to employee                        x
B-44.02   Complete SF 1190                                           x
          Attach copy of justification and supporting
B-44.03                                                              x
          documentation
B-44.04   Forward to CPAC                                            x
B-44.05   Review documentation for completeness and validity             x
B-44.06   Provide recommendation for approval/disapproval                x
B-44.07   Forward to Command or approval authority                       x
B-44.08   Forward to Processing Center                                   x
B-44.09   Process action in DCPDS                                            x
B-44.10   Verify data flow to DFAS                                           x
B-44.11   Fax SF1190 to DFAS                                                 x


B-44.12   Calculate and pay bi-weekly payment


B-44.13   Check DCPS to ensure employee receives payment                     x
B-44.14   File in Deployment file                                            x

B-45      BENEFITS- LQA/POQ ALLOWANCE - CHANGES
B-45.01   Complete SF 1190                                           x
          Attach copy of utility receipts/rental contract/purchase
B-45.02                                                              x
          agreement
B-45.03   Forward to CPAC                                            x
B-45.04   Review for completeness. Authenticate SF 1190                  x
B-45.05   Forward to Processing Center                                   x
B-45.06   Prorate utility costs and enter information into DCPDS             x
          Update suspense tracker for POQ, age of children
B-45.07                                                                       x
          requirement and reconciliation date
B-45.08   Prepare and send LQA letter to employee                             x
B-45.09   Verify data flow to DFAS                                            x
B-45.10   Check DCPS to ensure employee receives payment                      x
B-45.11   File in Deployment file                                             x

B-46      BENEFITS- LQA/POQ ALLOWANCE - MISCELLANEOUS TASKS
B-46.01   Participate in fraud investigations                                 x

B-47      BENEFITS- LQA/POQ ALLOWANCE - RECONCILIATION
          Forward reminder to employee of requirement to do
B-47.01                                                                       x
          reconciliation
B-47.02   Complete SF 1190                                            x
B-47.03   Attach copy of utility receipts                             x
B-47.04   Forward to CPAC                                             x
B-47.05   Review for completeness, return to employee if required         x
B-47.06   Forward to Processing Center                                    x
B.47.07   Prorate utility costs and enter information into DCPDS              x
B-47.08   Verify dataflow to DFAS                                             x
          Check DCPS to ensure employee receives payment, if
B-47.09                                                                       x
          required
B-47.10   Send letter to employee with new LQA amounts                        x
          Answer questions/provide assistance to employees
B-47.11                                                                   x
          regarding LQA issues and overpayment issues
B-47.12   File in Deployment file                                             x

B-48      BENEFITS- LQA/POQ ALLOWANCE - STARTS
          Review and determine employee's eligibility to receive
B-48.01                                                                   x
          LQA/POQ allowance via checklist
B-48.02   Provide advice and guidance to employee                         x
B-48.03   Complete SF1190                                             x
          Attach copy of rental contract/purchase agreement
B-48.04                                                               x
          and/or receipts and LQA worksheet
B-48.05   Forward documents to CPAC                                   x
          Review SF1190 and supporting documents for
B-48.06                                                                   x
          completeness
B-48.07   Forward documents to Processing Center                          x
          Review documents, certify eligibility, and establish case
B-48.08                                                                       x
          file
B-48.09   Prorate utility costs and enter information into DCPDS              x
          Set up suspense tracker for POQ, age of children
B-48.10                                                                       x
          requirement and reconciliation date
B-48.11   Prepare and send LQA eligibility letter to employee                 x
B-48.12   Verify data flow to DFAS                                            x
B-48.13   Check DCIPS to ensure employee receives payment                     x
B-48.14   File in Deployment file.                                              x

B-49      BENEFITS- LQA/POQ ALLOWANCE - STOPS
B-49.01   Complete SF 1190 to stop LQA/POQ                              x
B-49.02   Forward to CPAC                                               x
B-49.03   Review for completeness                                           x
B-49-04   Forward to Processing Center                                      x
B-49-05   Enter into DCPDS                                                      x
B-49-06   Verify dataflow to DFAS.                                              x
B-49-07   Check DCPS to ensure employee payment stops.                          x
B-49-08   File in Deployment file.                                              x

B-50      BENEFITS- NON-TEMPORARY STORAGE - START/CHANGE/STOP
          Determine employee's eligibility for NTS via checklist;
B-50-01                                                                     x
          provide advice and assistance
B-50-02   Provide DD 1164/DA1299 to manager                             x
B-50-03   Request fiscal year fund cite from RM                     x
B-50-04   Provide fund cite letter to transportation annually                       x

B-51      BENEFITS- PCS ORDERS
B-51.01   Provide advisory services                                         x
          Obtain signature on transportation agreement/rotation
B-51.02                                                                     x
          agreement, if appropriate
B-51.03   Complete request for orders questionnaire                     x
          Determine entitlements (PCS, POV, DRSE, TQSE, SMA,
B-51.04                                                                     x
          house hunting, etc.)
B-51.05   Authorize DRSE and other discretionary benefits           x
B-51.06   Counsel employee or selectee on travel entitlements               x
B-51.07   Prepare travel estimate                                   x
B-51.08   Obtain fund cite                                          x
B-51.09   Prepare travel orders                                     x
B-51.10   Authenticate travel orders                                x
B-51.11   Provide copies of orders to employees PCS'ing             x
          Provide copies of orders to selectees for first duty
B-51.12                                                                     x
          station travel
B-51.13   Obtain port call                                          x
B-51.14   Give employee passport authorization                      x
B-51.15   Obtain sponsor                                            x
B-51.16   Forward transportation agreement to Processing Center             x
B-51.17   File transportation agreement in OPF                                  x
B-51.18   Establish reemployment folder                                     x
          Determine allowances (LQA, TQSA, Post Allowance,
          SMA, Ed Travel, on-post housing, transportation and
B-51.19                                                                     x
          storage companies, passport related matters, EML,
          emergency leave)
B-51.20   Complete final approval and allowance processing                      x
B-52      BENEFITS- POST ALLOWANCE
B-52.01   Provide advice and guidance to employee                           x
B-52.02   Complete SF 1190                                              x
B-52.03   Forward to CPAC                                               x
B-52.04   Review SF 1190 for completeness                                   x
B-52.05   Forward to CPOC                                                   x
B-52.06   Verify employee's eligibility for Post Allowance.                     x
B-52.07   Review and authenticate SF-1190.                                      x
B-52.08   Update DCPDS                                                          x
B-52.09   Verify data flow to DFAS                                              x
B-52.10   Check DCPDS to ensure that employee receives payment                  x
B-52.11   File in LQA file or OPF                                               x

B-53      BENEFITS- POST DIFFERENTIAL
B-53.01   Provide advice and guidance to employee                           x
B-53.02   Complete SF 1190                                              x
B-53.03   Attach copy of TDY orders and Travel Voucher                  x
B-53.04   Forward 1190 and documents to CPAC                            x
          Review SF 1190 for completeness and ensured required
B-53.05                                                                     x
          documents are attached
B-53.06   Forward documents to CPOC                                         x
B-53.07   Verify employee's eligibility for post differential                   x
B-53.08   Review and authenticate SF-1190                                       x
B-53.09   Process action in DCPDS                                               x
B-53.10   Check DCPS to ensure employee receives payment                        x
B-53.11   File in LQA file or OPF, as applicable                                x

B-54      BENEFITS- PRIVACY ACT/FOIA REQUESTS
          Provide advisory services, in conjunction with
B-54.01                                                                     x
          installation FOIA and Legal offices
B-54.02   Submit initial request and/or appeals                         x
B-54.03   Receive request and coordinate with Processing Center             x

B-54.04   Release records in accordance with FOIA guidelines                    x
B-54.05   Issue final decision on appeals                                       x
B-54.06   Prepare and file an accounting of disclosure                          x
B-54.07   Request review of OPF through CPAC                        x
B-54.08   Request OPF from Processing Center                                x
B-54.09   Receive request and send OPF to CPAC                                  x
          Meet with manager and is present for the review; answer
B-54.10                                                                     x
          questions, as required
B-54.11   Return OPF to Processing Center                                   x

B-55      BENEFITS- SOFA/OFFICIAL PASSPORTS
B-55.01   Complete necessary paperwork                                  x
B-55.02   Verify information and sign documentation                 x
B-55.03   Take paperwork to PERSCOM for processing                        x

B-56      BENEFITS- TQSA
          Determine employee's eligibility to receive TQSA
B-56.01                                                                       x
          allowance via checklist
B-56.02   Provide advice and guidance to employee                             x
          For advance, complete hotel expense estimate for first
B-56.03                                                                   x
          30 days on SF 1190
          Every 30 days, submit actual expenses for previous 30
B-56.04   days and estimated hotel expense for subsequent 30 day          x
          period on SF1190
B-56.05   Submit 1190 to CPAC                                             x
B-56.06   Review for completeness and fax to Processing Center                x
B-56.07   Review and authenticate SF-1190 and fax to DFAS                         x
B-56.08   Create TQSA/LQA Case file                                               x
B-56.09   Prepare final TQSA reconciliation                           x
          Upon final TQSA reconciliation, provide all approved
B-56.10                                                                   x
          TQSA SF-1190s to CPAC, along with LQA start SF-1190
          Provide final approved TQSA SF-1190s and LQA start
B-56.11                                                                       x
          documentation to Processing Center

B-57      BENEFITS- TRAVEL ORDERS - PCS/RAT/EML/STUDENT TRAVEL
          Determine employee's eligibility to receive travel orders
B-57.01                                                                       x
          via checklist
B-57.02   Provide advice and guidance to employee                             x
B-57.03   Provide travel orders checklist                                     x
B-57.04   Request travel orders                                           x
B-57.05   Obtain necessary fund cites                                 x
          Ensure transportation agreement is signed for RAT and
B-57.06                                                               x
          PCS travel
B-57.07   Prepare and approve travel orders; amend as necessary       x

B-57.08   Provide copy of travel orders to employee and CPAC          x
s
SK OWNERS
       ABC-C




               OTHER TASK
                 OWNER
                            COMMENTS




        x

        x

        x



        x

        x

        x
TSP



TSP
               Department of
                  Labor




                   OPM



BILITY ACT OF 1996 (BAL 97-



                  Health
                Insurance
                  Carrier

           x
E EQUITY


           x
           x

           x
           x
               NFC



               NFC

               NFC
               NFC




           x




           x


           x
x



x

x




x

x

x

x

x

x




x
x




x
    OPM




x




x

x


    DFAS




x


    OPM




x




x
x


x


x




x




x




x

x

x
x


x

x

x


x


    DFAS
x
x


x



x


x
x


x


x

x


x

x




x




x

x


x

x
x
x
x
x


x
x
x
x
x



    survivor




x


x

x

x
x
    survivor

x
x




    Applicant

    Applicant
    If employee elects to participate
       in premium conversion OPM
           wants to be notified at
         HBPremium@opm.gov. If
       waived OPM wants the form
     mailed to them to keep on file.




      Only need actual annuitant
     amount verified by OPM if the
       employee is rehired after a
        disability retirement or
      depending on DSR election.
       This would be done by the
     CPAC and then forwarded on.




x
x


    OPM




x
    Survivor
    Survivor




    Survivor




x
                See also "EMPLOYEE
Occupational
                MEDICAL FILES" task
   Health
                       listing




               DELETE this task in Jan
                       2013
    See also "OPF FILES"
        task listings




x




x
  Customer
   Service
Representative
    (CSR)
    CSR




    DFAS




                 In some cases, command
                         chain may
                   review/authenticate SF
                            1190
                     In some cases, command
                             chain may
                       review/authenticate SF
                                1190



                         Admin POC task




ART/CHANGE/STOP




                      Note: DFAS calculates
                        difference between
              DFAS
                     voluntary and involuntary
                                rate.

				
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posted:11/24/2012
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