With the Cisco acquisition of WebEx some years in the background now, WebEx continues to reinvent the way it sells and supports its customer base. Cisco-WebEx has discontinued offering a public schedule of live, online classes for end-users. The need for WebEx end-user training, implementation and adoption is now being filled by a new Cisco partner founded and run by former WebEx employees.
Former WebEx Employees Form New Cisco Partnership to Offer WebEx Implementation and End-User Training Services With the Cisco acquisition of WebEx some years in the background now, WebEx continues to reinvent the way it sells and supports its customer base. Cisco-WebEx has discontinued offering a public schedule of live, online classes for end-users. The need for WebEx end-user training, implementation and adoption is now being filled by a new Cisco partner founded and run by former WebEx employees. San Jose, CA, November 22, 2012 -- As WebEx technology, process and people continue their unification dance into the Cisco family, competencies once core to WebEx around sales and customer support are now being tackled by Cisco channel partners. Meet Me In The Cloud (MMITC) is an example of one such Cisco channel partner. Founded by former WebEx employees, MMITC has stepped in to fill a services gap, delivering on the core SaaS competencies of customer implementation, training and adoption. Meet Me In The Cloud joined the Cisco family as a Registered partner in late 2011. The company's founder and CEO, Susan McEvilly, is a former long term WebEx employee, a former and current WebEx customer, and one of the company’s most sought-after and successful Product Specialists. Meet Me In The Cloud has two primary channels of business. The company acts as a subcontractor to Cisco partners who sell WebEx. On behalf of the channel, Meet Me In The Cloud delivers the WebEx implementation, adoption and onboarding services necessary to turn up a new customer and drive adoption. In the world of SaaS, adoption and renewals are king. With the complexities of Cisco’s order management systems and processes, Cisco's Unified Communications channel partners find value in having the option to purchase a fixed-fee turnkey solution for post-sales implementation and onboarding. Meet Me In The Cloud and their team of former WebEx employees, own the key to post sales customer adoption, having built many of the processes for Cisco in former lives as employees. In October of 2012, Meet Me In The Cloud enhanced its portfolio of services by filling the vacancy for high quality WebEx end-user training. The company has launched a public schedule of courses that kick off with the basics, and drive end-user expertise through the most technically complex features of WebEx, such as Org Administration for Connect EIM and Hands-On Lab for WebEx Training Center users. Registration for the public schedule is done using WebEx Training Center’s out-of-the-box ecommerce tools, and the classes are taught live online via WebEx at meetmeinthecloud.webex.com - Onboarding services are sold through the Cisco channel. In today's economy, having a team of former employees regroup after a restructuring to build a business designed to provide services back to the channel and customers of their former employer, is an innovative way to reinvent a career and launch a startup to fill a nearly guaranteed need in the market. Find Meet Me In The Cloud at meetmeinthecloud.com and their WebEx curriculum at meetmeinthecloud.webex.com Contact: Susan Meet Me In The Cloud, LLC San Francisco Bay Area California, USA 925-406-4154 firstname.lastname@example.org http://meetmeinthecloud.com
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