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- 11/16/2012
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Document Sample
INCIDENT ID LOGGED ON LOGGED BY STATUS OWNER IMPACT STATUS TYPE
156507 ############# FMS Engineer2 - Service Requests
Akthar Husain Assigned to Engineer S4 Pending
156488 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
156351 ############# Reema Gulati Closed S4 Closed
FMS Engineer2 - Service Requests
156267 ############# Archana A T Closed Closed
ITHELPDESK S4 - Service Requests
156262 ############# Assigned to Engineer
vijay kumar moturi Pending
ITHELPDESK S4 - Service Requests
155507 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S4 - Service Requests
155361 ############# Prasad Joshi Closed Closed
ITHELPDESK S4 - Service Requests
155322 ############# Kamal Sah Closed S4 Closed
FMS Engineer2 - Service Requests
155213 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S4 - Service Requests
154498 ############# Shilpi Chadha Closed S4 Closed
FMS Engineer2 - Service Requests
154285 ############# Rajvi Kathrecha Closed Closed
ITHELPDESK S4 - Service Requests
154229 ############# Rajesh Potdar Closed Closed
ITHELPDESK S4 - Service Requests
154155 ############# Closed
Robinson Monteiro Closed
ITHELPDESK S4 - Service Requests
151946 7/6/2011 10:08 Sasikala R Closed Closed
ITHELPDESK S4 - Service Requests
151974 7/6/2011 11:26 Navneet Kaur Closed S4 Closed
FMS Engineer2 - Service Requests
153441 ############# Closed
Chandrasekhar Bhattacharyay Closed
ITHELPDESK S3 - Minor Incidents
153424 ############# Closed
Seetha Lakshmi C. Closed
ITHELPDESK S4 - Service Requests
153066 ############# C
Manish Bhangale losed Closed
Kapil Khunt S4 - Service Requests
152080 7/6/2011 16:13 Jitesh Saxena Closed S4 Closed
FMS Engineer2 - Service Requests
152994 ############# Closed
Ashok Kumar Ghadai Closed
ITHELPDESK S4 - Service Requests
152121 7/6/2011 18:55 Kuber S Closed Closed
ITHELPDESK S4 - Service Requests
152446 7/8/2011 11:49 Hitesh Patel Closed Closed
ITHELPDESK S4 - Service Requests
152433 7/8/2011 11:30 Tejal Phope Closed Application bug (S2)
Chandrasekhar Ray Closed
156632 ############# Ravindra ChitrakClosed S4 Closed
Telecom Admin- Service Requests
156631 ############# Satish Mehta Closed S3 Closed
Telecom Admin- Minor Incidents
156625 ############# Saurabh SharmaClosed Closed
ITHELPDESK S4 - Service Requests
156623 ############# Sunita Das Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151125 7/1/2011 9:47 Sanjeev BudhwaniClosed User Query (S2)
Pushpendra Pandey Closed
156622 ############# Amit Rawal Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156621 ############# Akthar Husain Closed S4 - Service Requests
Pushpendra Pandey Closed
151130 7/1/2011 10:08 Riddhi Prabhu Closed S4 Closed
FMS Engineer 1- Service Requests
156617 ############# Closed Closed
Saroja Kumar Mahapatra ITHELPDESK S4 - Service Requests
156616 ############# Anurag NamdevClosed Closed
ITHELPDESK S3 - Minor Incidents
156609 ############# Riddhi Prabhu Closed S3 Closed
FMS Engineer 1- Minor Incidents
156607 ############# Bhatt
NarendraprasadClosed S3 Closed
FMS Engineer 1- Minor Incidents
156598 ############# Sunita Gupta Closed Closed
ITHELPDESK S4 - Service Requests
156597 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
151137 7/1/2011 10:32 Avneet Singh Closed S4 Closed
Telecom Admin- Service Requests
156596 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
156590 ############# Closed Closed
Saroja Kumar Mahapatra ITHELPDESK S4 - Service Requests
156586 ############# C
Manish Bhangale losed Closed
ITHELPDESK S3 - Minor Incidents
151141 7/1/2011 10:43 Vijay Basavaraj Closed Closed
ITHELPDESK S4 - Service Requests
151142 7/1/2011 10:47 Satish Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
156578 ############# Parmpal Singh Closed S3 Closed
Telecom Admin- Minor Incidents
151144 7/1/2011 10:50 Rajesh Mehra Closed S3 Closed
Telecom Admin- Minor Incidents
151145 7/1/2011 10:53 C
Sumedh Bansode losed S3 Closed
Telecom Admin- Minor Incidents
156567 ############# Satish Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
156560 ############# C
Manish Bhangale losed Closed
ITHELPDESK S3 - Minor Incidents
156553 ############# Amit Rawal Closed S3 Closed
FMS Engineer 1- Minor Incidents
151149 7/1/2011 11:08 Closed
Shailendra Pardeshi Application Service Request (S1)
Pushpendra Pandey Closed
151150 7/1/2011 11:08 Neerja Khatri Closed Closed
ITHELPDESK S4 - Service Requests
156549 ############# Narendra Bhati Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156547 ############# Kuber S Closed Closed
ITHELPDESK S4 - Service Requests
156546 ############# Kuber S Closed Closed
ITHELPDESK S3 - Minor Incidents
156540 ############# Closed
Manmohan Shrivastava Closed
ITHELPDESK S3 - Minor Incidents
156538 ############# Minu S Nair Closed S3 Closed
Telecom Admin- Minor Incidents
151158 7/1/2011 11:44 DIVYA PRAKASHClosed Closed
ITHELPDESK S4 - Service Requests
156536 ############# Ramakanta Swain Closed Closed
ITHELPDESK S3 - Minor Incidents
156532 ############# Anand Naidu Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156522 ############# Narendra Bhati Closed Closed
ITHELPDESK S4 - Service Requests
156516 ############# Anand Naidu Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156509 ############# Closed
Parikshitsinh Gohil S2 Incidents
Network admin- MediumClosed
156502 ############# Hardik Shah Closed S3 Closed
FMS Engineer2 - Minor Incidents
156498 ############# DIVYA PRAKASHClosed Closed
ITHELPDESK S4 - Service Requests
156492 ############# Dubey
Manish ChandraClosed Closed
ITHELPDESK S4 - Service Requests
156490 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
156487 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
156458 ############# Closed
Saurov Bhattacharjee S4 Closed
Telecom Admin- Service Requests
156456 ############# Kunal Agarwal Closed S3 Closed
Telecom Admin- Minor Incidents
156449 ############# Closed
Namrata Shirodkar Closed
ITHELPDESK S3 - Minor Incidents
156438 7/30/2011 9:50 Sandeep S Closed Closed
ITHELPDESK S3 - Minor Incidents
156404 ############# Closed
Prathamesh Khobare S3 Closed
Telecom Admin- Minor Incidents
156397 ############# Riddhi Prabhu Closed Application bug (S2)
Pushpendra Pandey Closed
156392 ############# Closed
Prithwiraj Sengupta S4 - Service Closed
System Administrator Requests
156389 ############# Ruchira Sawant Closed S3 - Minor Closed
Pushpendra Pandey Incidents
156387 ############# Loveena RastogiClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151185 7/1/2011 13:26 Jitesh Saxena Closed Closed
ITHELPDESK S4 - Service Requests
156383 ############# Vipul Kohli Closed S3 Closed
Telecom Admin- Minor Incidents
151188 7/1/2011 13:30 Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
151189 7/1/2011 13:37 Neetesh Mishra Closed Closed
ITHELPDESK S3 - Minor Incidents
156380 ############# Sumit Mehta Closed S3 Closed
Telecom Admin- Minor Incidents
156379 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S4 - Service Requests
151192 7/1/2011 13:58 Mohan Kamath Closed S4 Closed
FMS Engineer 1- Service Requests
151193 7/1/2011 13:58 Closed
Roshmita Mukherjee Closed
ITHELPDESK S3 - Minor Incidents
156376 ############# Anjali Pai Closed S3 Minor Closed
IT Support DGP -House Incidents
156374 ############# VED PRAKASH ARYAClosed Closed
ITHELPDESK S4 - Service Requests
156371 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
156365 ############# VED PRAKASH ARYAClosed S3 Closed
Telecom Admin- Minor Incidents
156361 ############# C
Hemant Nikumbhlosed S4 Closed
FMS Engineer2 - Service Requests
156356 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
151201 7/1/2011 14:45 DIVYA PRAKASHClosed Closed
ITHELPDESK S4 - Service Requests
156350 ############# Reema Gulati Closed Closed
ITHELPDESK S4 - Service Requests
156349 ############# Arivazhagan A Closed S3 Closed
Telecom Admin- Minor Incidents
151205 7/1/2011 14:59 Sucheta Mahanag Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151206 7/1/2011 15:02 Sucheta Mahanag Closed S4 - Service Closed
System Administrator Requests
151207 7/1/2011 15:05 Sushil Kumar Closed Closed
ITHELPDESK S4 - Service Requests
156340 ############# Rajvi Kathrecha Closed Closed
ITHELPDESK S4 - Service Requests
156338 ############# Closed
Ritesh Kumar Sinha Closed
ITHELPDESK S4 - Service Requests
156337 ############# Ravindra ChitrakClosed Closed
ITHELPDESK S3 - Minor Incidents
156332 ############# Closed
Ritesh Kumar Sinha Closed
ITHELPDESK S4 - Service Requests
151215 7/1/2011 15:46 Anand Naidu Closed S3 Closed
FMS Engineer 1- Minor Incidents
151216 7/1/2011 15:48 Riddhi Prabhu Closed S4 Closed
FMS Engineer 1- Service Requests
156328 ############# Sandeep Tiwary Closed S3 Closed
Telecom Admin- Minor Incidents
151218 7/1/2011 15:59 Neetesh Mishra Closed Closed
ITHELPDESK S3 - Minor Incidents
156317 ############# Veena Priyesh Closed U Closed
Harshad Salvi ser Query (S2)
156312 ############# Preeti More Closed S3 Closed
FMS Engineer 1- Minor Incidents
156311 ############# C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
156301 ############# Manish Badlani Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156297 ############# Ayan MukherjeeClosed S4 - Service Closed
System Administrator Requests
156291 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
156290 ############# Chetan Ganatra Closed S3 Closed
Telecom Admin- Minor Incidents
156289 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
156278 ############# Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
156274 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
156269 ############# Sumit Mehta Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156252 ############# Kiran Ingle Closed Closed
ITHELPDESK S3 - Minor Incidents
156248 ############# C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
151238 7/1/2011 17:05 Ganesh ChanderClosed Closed
ITHELPDESK S4 - Service Requests
156246 ############# Hardik Shah Closed S3 Closed
FMS Engineer2 - Minor Incidents
156242 ############# Sandeep Pillai Closed Closed
ITHELPDESK S3 - Minor Incidents
156241 ############# Neetesh Mishra Closed Closed
ITHELPDESK S4 - Service Requests
151243 7/1/2011 17:14 Riddhi Prabhu Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
156236 ############# Tilak Raj Closed S3 Closed
FMS Engineer 1- Minor Incidents
156234 ############# Bhatt
NarendraprasadClosed Closed
ITHELPDESK S3 - Minor Incidents
156233 ############# Jayanta Goswami Closed Closed
ITHELPDESK S3 - Minor Incidents
156229 ############# Amit Rawal Closed Application bug (S2)
Pushpendra Pandey Closed
156228 ############# Ganesh Rathi Closed S3 Closed
Telecom Admin- Minor Incidents
156227 ############# Tilak Raj Closed PerformanceClosed (S2)
Pushpendra Pandey related
156220 ############# Ravindra KumarClosed related
ITHELPDESK PerformanceClosed (S2)
156218 ############# C
ROLI SRIVASTAVAlosed S3 Closed
FMS Engineer 1- Minor Incidents
151253 7/1/2011 17:45 Mathan Kumar G Closed Closed
ITHELPDESK S4 - Service Requests
156215 ############# Rita Solanki Closed S3 Closed
FMS Engineer 1- Minor Incidents
156198 ############# Hitesh Patel Closed Closed
ITHELPDESK S3 - Minor Incidents
156194 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
156154 ############# Raju ENV Closed Closed
ITHELPDESK S4 - Service Requests
156130 ############# Venkatesh Iyer Closed Application Service Request (S1)
Manuraj Kolikkara Closed
156125 ############# Anil Gupta Closed Application Service Request (S1)
Pushpendra Pandey Closed
156121 ############# Chetan Ganatra Closed S3 Closed
FMS Engineer2 - Minor Incidents
156117 ############# Closed
Mahendra Khairnar S4 Closed
Telecom Admin- Service Requests
156116 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
156109 ############# Venkatesh Iyer Closed Closed
ITHELPDESK New App Dev (S4)
156106 ############# Closed
Debabrata Chowdhury S3 Closed
Telecom Admin- Minor Incidents
156090 ############# Closed
GlobalInnov Operations009 Closed
ITHELPDESK S4 - Service Requests
156079 ############# Closed
Gopalkrishna Yadav S4 - Service Requests
Closed
AS400 / Data Centre Operator
156075 ############# Closed
Parikshitsinh Gohil Closed
ITHELPDESK S4 - Service Requests
156061 ############# Raju ENV Closed S3 Closed
Telecom Admin- Minor Incidents
156051 ############# Santhi Mahesh Closed Closed
ITHELPDESK S4 - Service Requests
156042 ############# Hardik Shah Closed S3 Closed
FMS Engineer2 - Minor Incidents
156033 ############# Closed
Sandeep Honyalkar S4 - Service Closed
System Administrator Requests
156029 ############# Closed
Debabrata Chowdhury S4 Closed
FMS Engineer 1- Service Requests
156027 ############# Manu SadasivanClosed S3 Closed
FMS Engineer 1- Minor Incidents
156019 ############# Jimit Shah Closed S3 Closed
FMS Engineer 1- Minor Incidents
156015 ############# Closed
Parikshitsinh Gohil Closed
ITHELPDESK S4 - Service Requests
156006 ############# Closed
Dharam Kant Sharma S4 Closed
Telecom Admin- Service Requests
156000 ############# C
Hemant Nikumbhlosed S3 Closed
FMS Engineer2 - Minor Incidents
155991 ############# Sanjay Pawar Closed S1 - Major Incidents
Abhishek Awasthi Closed
151306 7/2/2011 9:58 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
155988 ############# Manu SadasivanClosed S3 Closed
FMS Engineer 1- Minor Incidents
155986 ############# Vinita Crasto Closed S3 Closed
FMS Engineer 1- Minor Incidents
155982 ############# Nagesh Naik Closed Closed
ITHELPDESK S4 - Service Requests
151310 7/2/2011 10:04 Closed
Ashish Ranjan Verma Closed
ITHELPDESK S4 - Service Requests
155976 ############# Prasad Joshi Closed Application bug (S2)
Pushpendra Pandey Closed
151312 7/2/2011 10:06 Rajesh Potdar Closed Closed
ITHELPDESK S4 - Service Requests
155967 ############# Meenakshi V Closed S3 Closed
FMS Engineer2 - Minor Incidents
155954 ############# Reema Gulati Closed Closed
ITHELPDESK S3 - Minor Incidents
155946 ############# Jitesh Saxena Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155945 ############# Kuber S Closed Closed
ITHELPDESK S4 - Service Requests
155940 ############# Sunita Das Closed PerformanceClosed (S2)
Pushpendra Pandey related
155938 ############# Amit Khorania Closed S3 Closed
Telecom Admin- Minor Incidents
155931 ############# Sujit Mahadik Closed S3 Closed
FMS Engineer 1- Minor Incidents
155919 7/28/2011 9:50 Closed
Ashok Kumar Ghadai Closed
ITHELPDESK S3 - Minor Incidents
155889 ############# Dinesh Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
155883 ############# Priyanka Sethi Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155875 ############# Closed
Prithwiraj Sengupta S4 - Service Requests
Closed
AS400 / Data Centre Operator
155870 ############# Closed
Seetha Lakshmi C. S4 - Service Requests
Closed
AS400 / Data Centre Operator
151326 7/2/2011 10:47 Arivazhagan A Closed Closed
ITHELPDESK S4 - Service Requests
155866 ############# Vikram Sodha Closed Closed
ITHELPDESK S3 - Minor Incidents
155865 ############# Parmpal Singh Closed S3 Closed
Telecom Admin- Minor Incidents
155863 ############# Closed
Deepak Kumar Srivastava Closed
ITHELPDESK S4 - Service Requests
155862 ############# Loveena RastogiClosed Closed
ITHELPDESK S4 - Service Requests
151331 7/2/2011 10:58 Maniyar
ChandrashekharClosed S3 Closed
Telecom Admin- Minor Incidents
155861 ############# Loveena RastogiClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155860 ############# Loveena RastogiClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151334 7/2/2011 11:00 Ganesh ChanderClosed Closed
ITHELPDESK S4 - Service Requests
155859 ############# Lalit Thakur Closed S3 Closed
Telecom Admin- Minor Incidents
151336 7/2/2011 11:20 Closed
Saroja Kumar Mahapatra S3 Closed
Telecom Admin- Minor Incidents
155852 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
155849 ############# Closed
Saroja Kumar Mahapatra Closed
ITHELPDESK S4 - Service Requests
155845 ############# Closed
Manish Shrivastava S3 Closed
Telecom Admin- Minor Incidents
155837 ############# Prasad Joshi Closed S4 - Service Closed
System Administrator Requests
151345 7/2/2011 11:46 Bhatt
NarendraprasadClosed S3 Closed
Telecom Admin- Minor Incidents
155826 ############# Saravanan M Closed Closed
ITHELPDESK S4 - Service Requests
155823 ############# Ganesh Rathi Closed Closed
ITHELPDESK S3 - Minor Incidents
155822 ############# Saravanan M Closed Closed
ITHELPDESK S4 - Service Requests
155820 ############# Sushil Kumar Closed S2 Incidents
Network admin- MediumClosed
155818 ############# Mahesh TuppadClosed S4 Closed
Telecom Admin- Service Requests
155812 ############# Nilesh Shimpi Closed S4 Closed
Telecom Admin- Service Requests
155811 ############# Hitesh Patel Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151354 7/2/2011 12:18 Closed
Samsher Choudhary S3 Closed
FMS Engineer 1- Minor Incidents
155808 ############# Closed
Nandkishor Dwivedi S3 Closed
FMS Engineer2 - Minor Incidents
155804 ############# Nilesh Shimpi Closed Closed
ITHELPDESK S4 - Service Requests
155801 ############# Vinita Crasto Closed Application bug (S2)
Manuraj Kolikkara Closed
155792 ############# Vinita Crasto Closed S3 Closed
FMS Engineer 1- Minor Incidents
155791 ############# Deep Saxena Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155788 ############# Closed
Ruhee Aafreen Siddiqui S3 Closed
FMS Engineer2 - Minor Incidents
155785 ############# Ravindra ChitrakClosed S3 Closed
Telecom Admin- Minor Incidents
155778 ############# Nithesh Alva Closed Closed
ITHELPDESK S3 - Minor Incidents
155776 ############# Priyanka Sethi Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155747 ############# Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
151365 7/2/2011 12:49 Closed
Parikshitsinh Gohil Closed
ITHELPDESK S3 - Minor Incidents
155740 ############# Anil Gupta Closed S3 Closed
Telecom Admin- Minor Incidents
155739 ############# Closed
Manish Shrivastava Closed
ITHELPDESK S3 - Minor Incidents
151368 7/2/2011 12:58 Shalu SrivastavaClosed S3 Closed
FMS Engineer2 - Minor Incidents
155735 ############# Geetendra SinghClosed Closed
ITHELPDESK S3 - Minor Incidents
155729 ############# Closed
GlobalInnov Operations009 S3 - Minor Closed
System Administrator Incidents
151374 7/2/2011 13:31 Sucheta Mahanag Closed Closed
ITHELPDESK S3 - Minor Incidents
155727 ############# Sunita Das Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155718 ############# Ganesh Rathi Closed Closed
ITHELPDESK S4 - Service Requests
151377 7/2/2011 13:34 Sasikala R Closed Closed
ITHELPDESK S4 - Service Requests
151378 7/2/2011 13:39 Sucheta Mahanag Closed Closed
ITHELPDESK S4 - Service Requests
155715 ############# Antara Bhuyan Closed PerformanceClosed (S2)
Pushpendra Pandey related
155714 ############# Ganesh Rathi Closed Closed
ITHELPDESK S3 - Minor Incidents
155712 ############# Meenu Madan Closed S3 Closed
Telecom Admin- Minor Incidents
155703 ############# Dinesh Kumar Closed Closed
Kapil Khunt S4 - Service Requests
155702 ############# Closed
vijay kumar moturi Closed
ITHELPDESK S4 - Service Requests
155701 ############# Betul Marwaha Closed Closed
ITHELPDESK S4 - Service Requests
155699 ############# Maya Shibu Closed Closed
ITHELPDESK S3 - Minor Incidents
155697 ############# Sanjay Pawar Closed S3 Closed
Telecom Admin- Minor Incidents
155689 ############# JINS DAVIS Closed Closed
ITHELPDESK S3 - Minor Incidents
155642 ############# Closed
Prathamesh Khobare S3 Closed
Telecom Admin- Minor Incidents
155641 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
155640 ############# Smita Mangade Closed S3 Closed
Telecom Admin- Minor Incidents
155638 ############# Pramod SharmaClosed S3 Closed
Telecom Admin- Minor Incidents
155633 ############# Closed
Sandeep Honyalkar Closed
ITHELPDESK S3 - Minor Incidents
155619 ############# Ketki Gilankar Closed Closed
ITHELPDESK S3 - Minor Incidents
155615 ############# Closed
Kiran Kumar Bhuvanagiri S4 - Service Requests
Closed
AS400 / Data Centre Operator
151406 7/2/2011 18:06 Govind Mishra Closed Application bug (S2)
Pushpendra Pandey Closed
155612 ############# Manu SadasivanClosed S3 Closed
FMS Engineer 1- Minor Incidents
155608 ############# Jimit Shah Closed Application Service Request (S1)
Pushpendra Pandey Closed
155598 ############# Closed
Rathna Sabapathi B Closed
ITHELPDESK S4 - Service Requests
155597 ############# Closed
Roshmita Mukherjee S3 Closed
Telecom Admin- Minor Incidents
155581 ############# JINS DAVIS Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155576 ############# Smita Sehgal Closed S3 Closed
Telecom Admin- Minor Incidents
155572 ############# Antara Bhuyan Closed Closed
ITHELPDESK S3 - Minor Incidents
151419 7/4/2011 7:41 Deepali Ambre Closed S3 Closed
FMS Engineer 1- Minor Incidents
155539 ############# Closed
Seetha Lakshmi C. Application bug (S2)
Pushpendra Pandey Closed
155535 ############# Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
155529 ############# Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
155521 ############# Gurminder Singh Closed S3 Closed
Telecom Admin- Minor Incidents
155518 ############# Aniruddha MondalClosed Application bug (S2)
Pushpendra Pandey Closed
155514 ############# Amita Charania Closed S4 Closed
FMS Engineer2 - Service Requests
151448 7/4/2011 9:52 C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
155510 ############# Closed
Roshmita Mukherjee Closed
ITHELPDESK S4 - Service Requests
155483 ############# Anil Gupta Closed Closed
ITHELPDESK S3 - Minor Incidents
155473 ############# Sumit Mehta Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155465 ############# Amita Charania Closed Closed
ITHELPDESK S4 - Service Requests
155460 ############# Closed
Bhupendra Dhawade S4 Closed
FMS Engineer 1- Service Requests
151455 7/4/2011 10:19 Shalu SrivastavaClosed Closed
ITHELPDESK S3 - Minor Incidents
151456 7/4/2011 10:20 Rohit Prakash Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151457 7/4/2011 10:21 Veena Priyesh Closed PerformanceClosed (S2)
Pushpendra Pandey related
155455 ############# Preeti More Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151460 7/4/2011 10:22 Rajesh Mehra Closed S3 Closed
Telecom Admin- Minor Incidents
155433 ############# Dinesh Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
155424 ############# Gurminder Singh Closed Closed
ITHELPDESK S4 - Service Requests
151463 7/4/2011 10:24 Veena Priyesh Closed PerformanceClosed (S2)
Pushpendra Pandey related
155423 ############# Manish Badlani Closed S4 - Service Closed
System Administrator Requests
151465 7/4/2011 10:30 Ravindra KumarClosed S4 Closed
Telecom Admin- Service Requests
155421 ############# Manish Badlani Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155413 ############# Closed
Gopinath Neelamegam Application Service Request (S1)
Pushpendra Pandey Closed
155410 ############# Preeti More Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155401 ############# Jimit Shah Closed Application Service Request (S1)
Pushpendra Pandey Closed
155392 ############# Nithesh Alva Closed Closed
ITHELPDESK S3 - Minor Incidents
155367 ############# Sumith N K Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155360 ############# Closed
Saroja Kumar Mahapatra S4 - Service Requests
Closed
AS400 / Data Centre Operator
151474 7/4/2011 10:45 Riddhi Prabhu Closed S3 Closed
Telecom Admin- Minor Incidents
151475 7/4/2011 10:45 Chetan Ganatra Closed Closed
ITHELPDESK S4 - Service Requests
151476 7/4/2011 10:46 Mohan Kamath Closed S4 Closed
FMS Engineer 1- Service Requests
155351 ############# Dubey
Manish ChandraClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155346 ############# Closed
Jagdeep Singh Pannu S1 - Major Closed
Pushpendra Pandey Incidents
151479 7/4/2011 10:47 Neerja Khatri Closed Closed
ITHELPDESK S3 - Minor Incidents
155339 ############# LCU-NONLIFE Closed S3 Minor Closed
IT Support DGP -House Incidents
155333 ############# Priyanka Sethi Closed Application bug (S2)
Pushpendra Pandey Closed
155331 ############# Priyanka Sethi Closed Application bug (S2)
Pushpendra Pandey Closed
151484 7/4/2011 10:53 Beryl FernandesClosed S3 Closed
FMS Engineer 1- Minor Incidents
151485 7/4/2011 10:55 Satish Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
155321 ############# Closed Closed
Saroja Kumar Mahapatra ITHELPDESK S4 - Service Requests
151487 7/4/2011 10:55 Brar
Vikaramjit SinghClosed Closed
ITHELPDESK S3 - Minor Incidents
155315 ############# Closed
Debabrata Chowdhury S3 Closed
Telecom Admin- Minor Incidents
155308 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
155302 ############# Nithesh Alva Closed Closed
ITHELPDESK S3 - Minor Incidents
155300 ############# Shraddha PalekarClosed S3 Closed
FMS Engineer 1- Minor Incidents
151492 7/4/2011 11:00 Tejal Phope Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155299 ############# Prasad Joshi Closed S4 Closed
FMS Engineer2 - Service Requests
155298 ############# Closed
Mahendra Khairnar Closed
ITHELPDESK S3 - Minor Incidents
155295 ############# Santhi Mahesh Closed Closed
ITHELPDESK S4 - Service Requests
155290 ############# Sumith N K Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151497 7/4/2011 11:08 Maya Shibu Closed Closed
ITHELPDESK S4 - Service Requests
151498 7/4/2011 11:09 Closed
Nandkishor Dwivedi S4 Closed
Telecom Admin- Service Requests
155289 ############# Santhi Mahesh Closed Closed
ITHELPDESK S4 - Service Requests
155287 ############# Smita Mangade Closed S3 Closed
Telecom Admin- Minor Incidents
151501 7/4/2011 11:14 Closed
Parikshitsinh Gohil Closed
ITHELPDESK S3 - Minor Incidents
155280 ############# Amita Charania Closed S3 Closed
FMS Engineer2 - Minor Incidents
155275 ############# Closed
Seetha Lakshmi C. Closed
ITHELPDESK S3 - Minor Incidents
155268 ############# Amita Charania Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155260 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
155255 ############# Rekha Sappati Closed Closed
ITHELPDESK S3 - Minor Incidents
155253 ############# Hassan Mohideen Closed S4 Closed
FMS Engineer2 - Service Requests
155243 ############# Closed
Mahendra Khairnar Closed
ITHELPDESK S3 - Minor Incidents
155241 ############# Sushil Kumar Closed S3 Closed
FMS Engineer2 - Minor Incidents
151511 7/4/2011 11:27 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
155240 ############# Closed
vijay kumar moturi S3 Closed
Telecom Admin- Minor Incidents
155237 ############# Saravanan M Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155235 ############# Prasad Joshi Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151515 7/4/2011 11:31 Kuber S Closed S3 Closed
Telecom Admin- Minor Incidents
155234 ############# Mahesh TuppadClosed S3 Closed
Telecom Admin- Minor Incidents
155232 ############# Closed Closed
Prabu Kumaran Dhanabalan ITHELPDESK S4 - Service Requests
155230 ############# Closed
Robinson Monteiro Closed
ITHELPDESK S4 - Service Requests
155228 ############# Nilesh Shimpi Closed S4 Closed
FMS Engineer2 - Service Requests
155227 ############# Closed
Srikanth Varma Sagiraju PerformanceClosed (S2)
Pushpendra Pandey related
155224 ############# C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
155208 ############# Closed
Nandkishor Dwivedi S4 Closed
Telecom Admin- Service Requests
155197 7/25/2011 9:48 C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
151526 7/4/2011 11:48 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
155173 ############# Saravanan M Closed Closed
ITHELPDESK S3 - Minor Incidents
155138 ############# Nithesh Alva Closed Closed
ITHELPDESK S4 - Service Requests
155124 ############# Nithesh Alva Closed Closed
ITHELPDESK S3 - Minor Incidents
155121 ############# Jayanta Goswami Closed Closed
ITHELPDESK S4 - Service Requests
155119 ############# Jayanta Goswami Closed S3 Closed
FMS Engineer2 - Minor Incidents
151535 7/4/2011 11:59 Tilak Raj Closed S4 - Service Requests
Abhishek Awasthi Closed
155116 ############# Tejal Phope Closed S3 Closed
FMS Engineer 1- Minor Incidents
155115 ############# Raju ENV Closed Closed
ITHELPDESK S3 - Minor Incidents
155104 ############# Smita Sehgal Closed Closed
ITHELPDESK S4 - Service Requests
151539 7/4/2011 12:07 Anil Gupta Closed Closed
ITHELPDESK S3 - Minor Incidents
151540 7/4/2011 12:10 Closed S4 - Service Requests
Prabu Kumaran Dhanabalan Pushpendra Pandey Closed
151542 7/4/2011 12:14 Closed
Amit Kumar Srivastava Closed
ITHELPDESK S3 - Minor Incidents
151543 7/4/2011 12:17 Nithesh Alva Closed Closed
ITHELPDESK S3 - Minor Incidents
155103 ############# Hitesh Patel Closed Closed
ITHELPDESK S3 - Minor Incidents
155100 ############# Vipul Kohli Closed Closed
ITHELPDESK S3 - Minor Incidents
155097 ############# Sunita Gupta Closed Closed
ITHELPDESK S3 - Minor Incidents
151548 7/4/2011 12:21 Closed
Parikshitsinh Gohil Closed
ITHELPDESK S4 - Service Requests
155095 ############# Nilesh Kulkarni Closed S4 Closed
Telecom Admin- Service Requests
155088 ############# Gaurav Prasad Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155087 ############# Mini VasudevanClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
155086 ############# Closed
Somenath Chakraborty S4 - Service Requests
Closed
AS400 / Data Centre Operator
155085 ############# Nithesh Alva Closed S4 Closed
Telecom Admin- Service Requests
155084 ############# Closed
Somenath Chakraborty S4 - Service Requests
Closed
AS400 / Data Centre Operator
155082 ############# Gurminder Singh Closed S3 Closed
Telecom Admin- Minor Incidents
151557 7/4/2011 12:48 Neerja Khatri Closed Closed
ITHELPDESK S3 - Minor Incidents
155071 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S3 - Minor Incidents
155063 7/23/2011 9:53 Closed
Robinson Monteiro Closed
ITHELPDESK S4 - Service Requests
155006 ############# Kuber S Closed Closed
ITHELPDESK S3 - Minor Incidents
155004 ############# Maya Shibu Closed Closed
ITHELPDESK S3 - Minor Incidents
155000 ############# Priyanka Sethi Closed Closed
ITHELPDESK S4 - Service Requests
154982 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
154973 ############# Closed
Ashish Ranjan Verma S4 - Service Requests
Closed
AS400 / Data Centre Operator
151565 7/4/2011 13:00 Archana A T Closed Closed
ITHELPDESK S4 - Service Requests
154972 ############# Closed
Ashish Ranjan Verma Closed
ITHELPDESK S3 - Minor Incidents
154966 ############# C
Hemant Nikumbhlosed S3 Closed
Telecom Admin- Minor Incidents
154959 ############# Hardik Shah Closed S3 Closed
FMS Engineer2 - Minor Incidents
154957 ############# Jimit Shah Closed S4 - Service Requests
Pushpendra Pandey Closed
154954 ############# Mohd Imran Closed Closed
ITHELPDESK S3 - Minor Incidents
154952 ############# Closed
Rathna Sabapathi B S4 Closed
Telecom Admin- Service Requests
151573 7/4/2011 13:20 Nilesh Shimpi Closed Closed
ITHELPDESK S4 - Service Requests
154949 ############# Raju ENV Closed S3 Closed
Telecom Admin- Minor Incidents
154944 ############# Deepali Ambre Closed S3 Closed
FMS Engineer 1- Minor Incidents
154942 ############# neelam kaur Closed Closed
ITHELPDESK S3 - Minor Incidents
154936 ############# C
Pankaj Bhardwaj losed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154931 ############# Juhi Baid Closed Closed
ITHELPDESK S3 - Minor Incidents
151579 7/4/2011 13:42 Veena Priyesh Closed Closed
ITHELPDESK S4 - Service Requests
154923 ############# Sasikala R Closed Closed
ITHELPDESK S3 - Minor Incidents
154914 ############# Neerja Khatri Closed Closed
ITHELPDESK S3 - Minor Incidents
154900 ############# Avneet Singh Closed S3 Closed
Telecom Admin- Minor Incidents
154895 ############# Avneet Singh Closed S3 Closed
Telecom Admin- Minor Incidents
154886 ############# Avneet Singh Closed S3 Closed
Telecom Admin- Minor Incidents
151587 7/4/2011 14:18 Closed
Debabrata Chowdhury S4 Closed
FMS Engineer 1- Service Requests
154883 ############# Avneet Singh Closed S3 Closed
Telecom Admin- Minor Incidents
154880 ############# Lalit Thakur Closed Closed
ITHELPDESK S3 - Minor Incidents
154879 ############# Rekha Sappati Closed Closed
ITHELPDESK S3 - Minor Incidents
154870 ############# Vivek Datta Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154868 7/22/2011 9:55 Manjeet Singh Closed Closed
ITHELPDESK S4 - Service Requests
154867 7/22/2011 9:55 Mazid Khan Closed PerformanceClosed (S2)
Pushpendra Pandey related
154815 ############# Closed
Puneet Singh Rathore Closed
ITHELPDESK S3 - Minor Incidents
154793 ############# Vinita Crasto Closed Application bug (S2)
Pushpendra Pandey Closed
154789 ############# Closed
Shiva Narayan Rao S3 Closed
Telecom Admin- Minor Incidents
154788 ############# Closed
Ruhee Aafreen Siddiqui Closed
ITHELPDESK S3 - Minor Incidents
154782 ############# Sriram K.G Closed Closed
ITHELPDESK S3 - Minor Incidents
154771 ############# Satish Mehta Closed S3 Closed
Telecom Admin- Minor Incidents
154760 ############# Sanchit Jain Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151604 7/4/2011 14:45 Rajesh Mehra Closed Closed
ITHELPDESK S4 - Service Requests
154744 ############# Neerja Khatri Closed Closed
ITHELPDESK S4 - Service Requests
154743 ############# Manu SadasivanClosed S3 Closed
FMS Engineer 1- Minor Incidents
154726 ############# Amita Charania Closed S3 Closed
FMS Engineer2 - Minor Incidents
154723 ############# Shraddha PalekarClosed S3 Closed
FMS Engineer 1- Minor Incidents
154722 ############# Akhilesh PandeyClosed S3 Closed
FMS Engineer 1- Minor Incidents
154719 ############# C
Pankaj Bhardwaj losed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154717 ############# Shraddha PalekarClosed S3 Closed
FMS Engineer 1- Minor Incidents
151613 7/4/2011 15:21 Preeti More Closed S4 Closed
FMS Engineer 1- Service Requests
151614 7/4/2011 15:28 Deepali Ambre Closed S3 Closed
FMS Engineer 1- Minor Incidents
154715 ############# Raju ENV Closed Closed
ITHELPDESK S3 - Minor Incidents
154707 ############# Ganesh Rathi Closed Closed
ITHELPDESK S3 - Minor Incidents
154704 ############# Jitesh Saxena Closed Closed
ITHELPDESK S3 - Minor Incidents
154699 ############# Rahul Patil Closed Closed
ITHELPDESK S4 - Service Requests
154693 ############# Sasikala R Closed Closed
ITHELPDESK S3 - Minor Incidents
154690 ############# Gundala
Chandra Sekhar Closed S4 - Service Closed
System Administrator Requests
154681 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
151624 7/4/2011 16:07 Nilesh Kulkarni Closed Closed
Kapil Khunt S4 - Service Requests
154662 ############# Amit Misra Closed Closed
ITHELPDESK S4 - Service Requests
154658 ############# Raju ENV Closed Closed
ITHELPDESK S4 - Service Requests
154657 ############# C
ROLI SRIVASTAVAlosed S4 - Service Requests
Pushpendra Pandey Closed
151628 7/4/2011 16:21 Pritam Sharma Closed S3 Closed
FMS Engineer2 - Minor Incidents
151630 7/4/2011 16:32 Arivazhagan A Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151631 7/4/2011 16:34 Closed
Amit Kumar Srivastava Closed
ITHELPDESK S3 - Minor Incidents
154656 ############# Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
154654 ############# Closed
Rathna Sabapathi B Closed
ITHELPDESK S4 - Service Requests
154642 ############# Neetesh Mishra Closed Closed
ITHELPDESK S4 - Service Requests
151637 7/4/2011 16:49 Closed
Parikshitsinh Gohil Closed
Kapil Khunt S4 - Service Requests
151638 7/4/2011 16:51 Closed
Parikshitsinh Gohil Closed
ITHELPDESK S4 - Service Requests
154638 ############# Closed
Somenath Chakraborty S3 Closed
Telecom Admin- Minor Incidents
154637 ############# Amol Sargiya Closed Closed
ITHELPDESK S4 - Service Requests
151641 7/4/2011 17:20 C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
154635 ############# Amol Sargiya Closed Closed
ITHELPDESK S3 - Minor Incidents
151644 7/4/2011 17:33 Deepak BaghelaClosed Closed
ITHELPDESK S3 - Minor Incidents
154631 ############# Mohan Kamath Closed S3 Closed
FMS Engineer 1- Minor Incidents
154619 7/21/2011 9:34 Vinaya Bendale Closed S4 Closed
FMS Engineer 1- Service Requests
154579 ############# Closed
Somenath Chakraborty S4 - Service Requests
Closed
AS400 / Data Centre Operator
154575 ############# Meenu Madan Closed S3 Closed
Telecom Admin- Minor Incidents
154570 ############# C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
154560 ############# Rajvi Kathrecha Closed Closed
ITHELPDESK S3 - Minor Incidents
154558 ############# Neelam JejurkarClosed S3 Closed
Telecom Admin- Minor Incidents
151654 7/4/2011 18:01 Monika Dewatt Closed Closed
ITHELPDESK S3 - Minor Incidents
154552 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S4 - Service Requests
154545 ############# Kuber S Closed S3 Closed
Telecom Admin- Minor Incidents
151658 7/4/2011 18:07 Nilesh Shimpi Closed Closed
ITHELPDESK S4 - Service Requests
154534 ############# Sanjay Pawar Closed User Query (S2)
Pushpendra Pandey Closed
151663 7/4/2011 18:24 Closed
Rathna Sabapathi B Closed
ITHELPDESK S4 - Service Requests
154533 ############# Shraddha PalekarClosed S3 Closed
FMS Engineer 1- Minor Incidents
154526 ############# Aniruddha MondalClosed S3 Closed
Telecom Admin- Minor Incidents
154521 ############# Closed
Prasad Jwalapuram S3 Closed
FMS Engineer 1- Minor Incidents
154517 ############# Ganesh Rathi Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154514 ############# Ganesh Rathi Closed Closed
ITHELPDESK S3 - Minor Incidents
154507 ############# Maniyar
ChandrashekharClosed S3 Closed
Telecom Admin- Minor Incidents
154505 ############# Shalu SrivastavaClosed Application bug (S2)
Pushpendra Pandey Closed
154504 ############# Sushil Kumar Closed Closed
ITHELPDESK S4 - Service Requests
154496 ############# Kiran Ingle Closed Closed
ITHELPDESK S4 - Service Requests
151707 7/5/2011 9:56 Rekha Sappati Closed Closed
ITHELPDESK S3 - Minor Incidents
154493 ############# Anand Naidu Closed S3 Closed
FMS Engineer 1- Minor Incidents
154487 ############# Closed
Debabrata Chowdhury S3 Closed
FMS Engineer 1- Minor Incidents
154479 ############# Ganesh Rathi Closed S3 - Minor Incidents
Closed
AS400 / Data Centre Operator
154478 ############# Dubey
Manish ChandraClosed Closed
ITHELPDESK S3 - Minor Incidents
154446 ############# Closed
Kiran Kumar Bhuvanagiri S4 - Service Requests
Closed
AS400 / Data Centre Operator
154441 ############# Vivek Datta Closed S4 - Service Requests
Pushpendra Pandey Closed
154439 ############# Meenu Madan Closed Closed
ITHELPDESK S4 - Service Requests
154437 ############# Closed
Parveen Lata Mankotia Closed
ITHELPDESK S4 - Service Requests
154432 ############# Gurminder Singh Closed S4 Closed
FMS Engineer2 - Service Requests
154429 ############# Closed
Shailendra Pardeshi S3 Closed
FMS Engineer 1- Minor Incidents
154427 ############# Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
154422 ############# Ganesh Rathi Closed S4 Closed
FMS Engineer2 - Service Requests
154421 ############# Parmpal Singh Closed S3 Closed
Telecom Admin- Minor Incidents
154417 ############# Ravindra KumarClosed Closed
ITHELPDESK S3 - Minor Incidents
154416 ############# Closed
Seetha Lakshmi C. Closed
ITHELPDESK S4 - Service Requests
154414 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
154413 ############# Amita Charania Closed Closed
ITHELPDESK S4 - Service Requests
154405 ############# Ravindra ChitrakClosed Closed
ITHELPDESK S4 - Service Requests
154404 ############# Ruheena Hajju Closed Closed
ITHELPDESK S3 - Minor Incidents
154402 ############# Vipul Kohli Closed S3 Closed
Telecom Admin- Minor Incidents
154396 ############# Closed
Ashish Ranjan Verma Closed
ITHELPDESK S3 - Minor Incidents
154393 ############# Deepak ShewaleClosed Closed
ITHELPDESK S4 - Service Requests
154390 ############# Deep Saxena Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154389 ############# Suman Peddi Closed Closed
ITHELPDESK S4 - Service Requests
154386 ############# Closed
Prithwiraj Sengupta Closed
ITHELPDESK S3 - Minor Incidents
154367 ############# Ranjan Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
154364 ############# Chetan Ganatra Closed S3 Closed
Telecom Admin- Minor Incidents
154362 ############# Sandeep Tiwary Closed Closed
ITHELPDESK S3 - Minor Incidents
154356 7/20/2011 9:50 R Balakrishnan Closed Closed
ITHELPDESK S3 - Minor Incidents
151738 7/5/2011 11:03 Closed
Mahendra Khairnar Closed
ITHELPDESK S3 - Minor Incidents
154352 7/20/2011 9:47 Veena Priyesh Closed Incidents
ITHELPDESK S2 - MediumClosed
154325 7/20/2011 8:51 Sandeep S Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154319 ############# Sanchit Jain Closed Closed
ITHELPDESK S3 - Minor Incidents
154314 ############# Komal Batra Closed Closed
ITHELPDESK S4 - Service Requests
154312 ############# Closed
Ashish Ranjan Verma Closed
ITHELPDESK S4 - Service Requests
154306 ############# Loveena RastogiClosed S4 Closed
FMS Engineer2 - Service Requests
151745 7/5/2011 11:22 Ruheena Hajju Closed S4 - Service Requests
Pushpendra Pandey Closed
154303 ############# Vinita Crasto Closed Application bug (S2)
Pushpendra Pandey Closed
154302 ############# Loveena RastogiClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154300 ############# Sanchit Jain Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154297 ############# Lalit Thakur Closed Closed
ITHELPDESK S4 - Service Requests
154293 ############# Amit Yadav Closed Closed
ITHELPDESK S3 - Minor Incidents
154289 ############# Loveena RastogiClosed Closed
ITHELPDESK S4 - Service Requests
151753 7/5/2011 11:32 Sandeep Pillai Closed Closed
ITHELPDESK S3 - Minor Incidents
154287 ############# Chetan Ganatra Closed Closed
ITHELPDESK S4 - Service Requests
154286 ############# Avneet Singh Closed S3 Closed
Telecom Admin- Minor Incidents
154272 ############# Yogesh Jagtap Closed S3 Closed
FMS Engineer 1- Minor Incidents
154270 ############# C
Sumedh Bansode losed S4 Closed
FMS Engineer 1- Service Requests
154267 ############# Closed
Debabrata Chowdhury S3 Closed
FMS Engineer 1- Minor Incidents
154260 ############# Closed
Manmohan Shrivastava Closed
ITHELPDESK S3 - Minor Incidents
151761 7/5/2011 11:40 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
154256 ############# Closed
Srikanth Varma Sagiraju PerformanceClosed (S2)
Pushpendra Pandey related
154254 ############# Sumith N K Closed Application bug (S2)
Closed
AS400 / Data Centre Operator
154249 ############# Shraddha PalekarClosed S4 Closed
FMS Engineer 1- Service Requests
154248 ############# Closed
Shailendra Pardeshi S3 Closed
FMS Engineer 1- Minor Incidents
151766 7/5/2011 11:48 Tejal Phope Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154246 ############# Lalit Thakur Closed Closed
ITHELPDESK S3 - Minor Incidents
154244 ############# Praveen Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
154217 ############# Closed
Ruhee Aafreen Siddiqui Closed
ITHELPDESK S4 - Service Requests
154216 ############# Ganesh Rathi Closed Closed
ITHELPDESK S3 - Minor Incidents
154215 ############# Avneet Singh Closed Closed
ITHELPDESK S4 - Service Requests
151773 7/5/2011 12:05 Tejal Phope Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151774 7/5/2011 12:05 Smarajit Datta Closed S4 - Service Closed
System Administrator Requests
154214 ############# Closed
Deepak Kumar Pani S3 Closed
Network admin- Minor Incidents
151777 7/5/2011 12:09 Swapna Jacob Closed Closed
ITHELPDESK S3 - Minor Incidents
154213 ############# Kuber S Closed Closed
ITHELPDESK S3 - Minor Incidents
151780 7/5/2011 12:21 Soniya ChauhanClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151781 7/5/2011 12:30 Closed
Parveen Lata Mankotia Closed
ITHELPDESK S4 - Service Requests
154209 ############# Satish Chandra Closed Closed
ITHELPDESK S3 - Minor Incidents
154195 ############# Kunal Agarwal Closed S3 Closed
FMS Engineer2 - Minor Incidents
154193 ############# Veena Priyesh Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
151787 7/5/2011 12:43 Vinita Crasto Closed Application bug (S2)
Pushpendra Pandey Closed
154192 ############# Rajesh Mehra Closed S3 Closed
Telecom Admin- Minor Incidents
154185 ############# Closed
Sandeep Honyalkar Closed
ITHELPDESK S3 - Minor Incidents
154184 ############# Gurminder Singh Closed Closed
ITHELPDESK S4 - Service Requests
154175 ############# Mohd Imran Closed Closed
ITHELPDESK S3 - Minor Incidents
154171 ############# Kuber S Closed Closed
ITHELPDESK S3 - Minor Incidents
154158 ############# Jaydeep Patel Closed Closed
ITHELPDESK S4 - Service Requests
154156 ############# Karthik P Closed Closed
ITHELPDESK S4 - Service Requests
154151 ############# Avneet Singh Closed S3 Closed
Telecom Admin- Minor Incidents
154146 ############# Lalit Thakur Closed Closed
ITHELPDESK S4 - Service Requests
154139 ############# Mini VasudevanClosed Closed
ITHELPDESK S3 - Minor Incidents
154136 ############# Ram Angaitkar Closed Closed
ITHELPDESK S3 - Minor Incidents
151804 7/5/2011 14:05 Amita Charania Closed Closed
ITHELPDESK S3 - Minor Incidents
151805 7/5/2011 14:06 Priyanka DukandeClosed S4 Closed
FMS Engineer 1- Service Requests
154127 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S3 - Minor Incidents
154119 ############# Archana A T Closed Closed
ITHELPDESK S3 - Minor Incidents
154114 ############# Ganesh ChanderClosed Closed
ITHELPDESK S4 - Service Requests
154108 ############# Closed
Shiva Narayan Rao Closed
ITHELPDESK S4 - Service Requests
154105 ############# Sanjay Pawar. Closed Closed
ITHELPDESK S3 - Minor Incidents
154102 ############# Rajesh Mehra Closed S3 Closed
Telecom Admin- Minor Incidents
154099 ############# Rekha Sappati Closed Closed
ITHELPDESK S4 - Service Requests
154097 7/19/2011 9:56 Sujit Mahadik Closed S3 Closed
FMS Engineer 1- Minor Incidents
154096 7/19/2011 9:50 R
Venkat Ramana Closed Closed
ITHELPDESK S3 - Minor Incidents
151820 7/5/2011 15:11 Geetendra SinghClosed Closed
ITHELPDESK S3 - Minor Incidents
154086 ############# C
Sumedh Bansode losed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154076 ############# Manish Badlani Closed S4 - Service Closed
System Administrator Requests
154075 ############# Manish Badlani Closed Closed
ITHELPDESK S4 - Service Requests
151824 7/5/2011 15:26 Veena Priyesh Closed Closed
ITHELPDESK S3 - Minor Incidents
151825 7/5/2011 15:36 Mohan Kamath Closed S4 Closed
FMS Engineer 1- Service Requests
154074 ############# Deep Saxena Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154072 ############# Dubey
Manish ChandraClosed Closed
ITHELPDESK S3 - Minor Incidents
151828 7/5/2011 15:45 Saravanan M Closed Closed
ITHELPDESK S4 - Service Requests
151829 7/5/2011 15:48 Mazid Khan Closed PerformanceClosed (S2)
Abhishek Awasthi related
151830 7/5/2011 15:49 Sumit Mehta Closed Closed
ITHELPDESK S4 - Service Requests
154061 ############# Venkatesh Iyer Closed S4 Closed
FMS Engineer 1- Service Requests
154056 ############# Rekha Sappati Closed S3 Closed
Telecom Admin- Minor Incidents
151834 7/5/2011 16:06 Rajesh Mehra Closed S3 Closed
Telecom Admin- Minor Incidents
154037 ############# Sushil Kumar Closed S3 Closed
Telecom Admin- Minor Incidents
154035 ############# Closed
Deepak Kumar Pani Closed
ITHELPDESK S3 - Minor Incidents
154026 ############# Gurminder Singh Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
154015 ############# Sucheta Mahanag Closed S3 Closed
Telecom Admin- Minor Incidents
154014 ############# Raju ENV Closed Closed
ITHELPDESK S3 - Minor Incidents
154000 ############# Karthik P Closed Closed
ITHELPDESK S3 - Minor Incidents
153999 ############# Ravindra ChitrakClosed S3 Closed
Telecom Admin- Minor Incidents
153994 ############# Closed
Dharam Kant Sharma Closed
ITHELPDESK S3 - Minor Incidents
153993 ############# Shilpi Chadha Closed Closed
ITHELPDESK S3 - Minor Incidents
151844 7/5/2011 16:27 Ruchira Sawant Closed S3 Closed
FMS Engineer 1- Minor Incidents
153992 ############# Shalu SrivastavaClosed S3 Closed
FMS Engineer2 - Minor Incidents
151846 7/5/2011 16:31 Closed
vijay kumar moturi Closed
ITHELPDESK S4 - Service Requests
153990 ############# Gurminder Singh Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153981 ############# Maya Shibu Closed Closed
ITHELPDESK S4 - Service Requests
153979 ############# Ganesh Rathi Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153973 ############# Sucheta Mahanag Closed Closed
ITHELPDESK S4 - Service Requests
153969 ############# Ramakanta Swain Closed S3 Closed
Telecom Admin- Minor Incidents
153968 ############# Closed
Somenath Chakraborty S4 Closed
Telecom Admin- Service Requests
153965 ############# Kunal Agarwal Closed S3 Closed
Telecom Admin- Minor Incidents
151854 7/5/2011 17:00 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
153961 ############# Closed
Amit Kumar Srivastava S4 - Service Requests
Pushpendra Pandey Closed
151856 7/5/2011 17:06 Neerja Khatri Closed Application bug (S2)
Abhishek Awasthi Closed
151858 7/5/2011 17:17 Jimit Shah Closed S3 Closed
FMS Engineer 1- Minor Incidents
153948 ############# Deepa Kapoor Closed Closed
ITHELPDESK S4 - Service Requests
153945 ############# Pritam Sharma Closed S3 Closed
FMS Engineer2 - Minor Incidents
153944 ############# Partha Das Closed S3 Closed
FMS Engineer2 - Minor Incidents
153942 ############# Pritam Sharma Closed S3 Closed
FMS Engineer2 - Minor Incidents
151863 7/5/2011 17:26 Swapna Jacob Closed Closed
ITHELPDESK S3 - Minor Incidents
153941 ############# Closed
Avinash mahapatra S3 Closed
Network admin- Minor Incidents
153939 ############# Closed
Samsher Choudhary S3 Closed
FMS Engineer 1- Minor Incidents
153935 ############# Manu SadasivanClosed S3 Closed
FMS Engineer 1- Minor Incidents
153934 ############# Vinita Crasto Closed S3 Closed
FMS Engineer 1- Minor Incidents
153925 ############# Swapnil Khutade Closed Closed
ITHELPDESK S3 - Minor Incidents
153924 ############# Anurag NamdevClosed Closed
ITHELPDESK S3 - Minor Incidents
153915 ############# Juhi Baid Closed S3 Closed
Telecom Admin- Minor Incidents
153914 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S3 - Minor Incidents
153913 ############# Gaurav Prasad Closed Closed
ITHELPDESK S3 - Minor Incidents
153912 ############# Ravindra KumarClosed Closed
ITHELPDESK S3 - Minor Incidents
153911 ############# Maniti Arora Closed Closed
ITHELPDESK S4 - Service Requests
153905 ############# Rajesh Potdar Closed Closed
ITHELPDESK S3 - Minor Incidents
153904 ############# Rajesh Potdar Closed S3 Closed
Telecom Admin- Minor Incidents
153903 ############# Closed
Dharam Kant Sharma S3 Closed
Telecom Admin- Minor Incidents
153902 ############# Ketki Gilankar Closed S3 Closed
Telecom Admin- Minor Incidents
153898 ############# Ketki Gilankar Closed Closed
ITHELPDESK S3 - Minor Incidents
153893 ############# Swapna Jacob Closed Closed
ITHELPDESK S4 - Service Requests
153890 ############# Closed
Mohammed Iburahim M Closed
ITHELPDESK S4 - Service Requests
151885 7/5/2011 18:40 Rajesh Potdar Closed Closed
ITHELPDESK S3 - Minor Incidents
153876 ############# Gurminder Singh Closed S3 Closed
Telecom Admin- Minor Incidents
153872 ############# Closed
Seetha Lakshmi C. Closed
ITHELPDESK S4 - Service Requests
153866 ############# Amita Charania Closed Closed
ITHELPDESK S4 - Service Requests
153862 ############# Ganesh Rathi Closed Closed
ITHELPDESK S3 - Minor Incidents
153812 ############# Closed
Robinson Monteiro Application bug (S2)
Pushpendra Pandey Closed
153809 ############# Maniti Arora Closed S3 Closed
Telecom Admin- Minor Incidents
153807 ############# Closed
Venkatrao Bhamidipati S2 Incidents
Network admin- MediumClosed
153800 ############# Dinesh Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
153784 ############# Saravanan K S Closed S3 Closed
Telecom Admin- Minor Incidents
153781 ############# Saravanan K S Closed Closed
ITHELPDESK S3 - Minor Incidents
153775 ############# Kuber S Closed User Query (S2)
Pushpendra Pandey Closed
153773 ############# Kuber S Closed Closed
ITHELPDESK S3 - Minor Incidents
153771 ############# Robinson MonteiroClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153762 ############# Ganesh ChanderClosed Closed
ITHELPDESK S4 - Service Requests
153760 ############# Ravindra KumarClosed S4 Closed
Telecom Admin- Service Requests
153751 ############# Archana A T Closed Closed
ITHELPDESK S4 - Service Requests
153746 ############# Amol Sargiya Closed Closed
ITHELPDESK S3 - Minor Incidents
153738 ############# Dinesh Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
153729 7/16/2011 9:33 Dubey
Manish ChandraClosed Closed
ITHELPDESK S3 - Minor Incidents
153701 ############# Nili Shrivastava Closed S3 Closed
Telecom Admin- Minor Incidents
151930 7/6/2011 9:36 Sree Vignesh K Closed Closed
ITHELPDESK S4 - Service Requests
153697 ############# Robinson MonteiroClosed Closed
ITHELPDESK S4 - Service Requests
151932 7/6/2011 9:47 Ralston Pereira Closed S3 Closed
Telecom Admin- Minor Incidents
153684 ############# Rajesh Potdar Closed S3 - Minor Closed
System Administrator Incidents
153682 ############# Pritam Sharma Closed S3 Closed
FMS Engineer2 - Minor Incidents
153679 ############# Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
153678 ############# Yogesh Kate Closed Closed
ITHELPDESK S4 - Service Requests
153676 ############# Satish Chandra Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153671 ############# Sumit Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
153664 ############# Sheetal Patel Closed S4 Closed
Telecom Admin- Service Requests
153663 ############# Mahesh Kumar Closed Closed
ITHELPDESK S4 - Service Requests
153662 ############# Nili Shrivastava Closed Application bug (S2)
Pushpendra Pandey Closed
153646 ############# Vinaya Bendale Closed S3 Closed
FMS Engineer 1- Minor Incidents
153636 ############# Dinesh Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
153635 ############# Satish Nemane Closed S3 Closed
FMS Engineer 1- Minor Incidents
153633 ############# Reema Gulati Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153623 ############# Swapna Jacob Closed Closed
ITHELPDESK S3 - Minor Incidents
153620 ############# Gurminder Singh Closed Closed
ITHELPDESK S3 - Minor Incidents
153618 ############# Ravindra KumarClosed S4 Closed
Telecom Admin- Service Requests
153611 ############# Swapna Chitale Closed S3 Closed
FMS Engineer 1- Minor Incidents
153600 ############# Sushil Kumar Closed S4 - Service Requests
Pushpendra Pandey Closed
151953 7/6/2011 10:25 Jitender Chugh Closed Closed
ITHELPDESK S3 - Minor Incidents
153598 ############# Suman Peddi Closed Closed
Kapil Khunt Application Service Request (S1)
153593 ############# Yogesh Kate Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153590 ############# Vinaya Bendale Closed S3 Closed
FMS Engineer 1- Minor Incidents
153589 ############# Kiran Ingle Closed Closed
ITHELPDESK S4 - Service Requests
153583 ############# Anurag NamdevClosed Closed
ITHELPDESK S3 - Minor Incidents
153580 ############# Sandeep HonyalkarClosed Closed
ITHELPDESK S3 - Minor Incidents
153578 ############# Sandeep HonyalkarClosed Closed
ITHELPDESK S3 - Minor Incidents
151962 7/6/2011 10:48 Swapna Jacob Closed Closed
ITHELPDESK S4 - Service Requests
153574 ############# Closed
Somenath Chakraborty Closed
ITHELPDESK S4 - Service Requests
153571 ############# Chetan Ganatra Closed Closed
ITHELPDESK S4 - Service Requests
153564 ############# Nimesh KanabarClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153555 ############# Francis FernandesClosed S3 Closed
FMS Engineer 1- Minor Incidents
151967 7/6/2011 11:13 Antara Bhuyan Closed Application Service Request (S1)
Pushpendra Pandey Closed
153553 ############# C
Dikshant Kikawat losed Closed
ITHELPDESK S3 - Minor Incidents
153551 ############# Ravindra KumarClosed Closed
ITHELPDESK S3 - Minor Incidents
153545 ############# Sumit Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
153543 ############# Closed
Debabrata Chowdhury S3 Closed
FMS Engineer 1- Minor Incidents
153540 7/15/2011 9:53 Santhi Mahesh Closed Closed
ITHELPDESK S4 - Service Requests
153513 ############# Kuber S Closed Application bug (S2)
Pushpendra Pandey Closed
153506 ############# Reema Gulati Closed S2 Incidents
Network admin- MediumClosed
153500 ############# Navneet Kaur Closed Closed
ITHELPDESK S3 - Minor Incidents
153499 ############# Neelam JejurkarClosed S3 Closed
Telecom Admin- Minor Incidents
153484 ############# Darpina Jani Closed S3 Closed
Telecom Admin- Minor Incidents
153465 ############# Closed
Namrata Shirodkar Closed
ITHELPDESK S3 - Minor Incidents
151982 7/6/2011 11:41 Closed
Debabrata Chowdhury S4 Closed
Telecom Admin- Service Requests
153458 ############# Anurag NamdevClosed Closed
ITHELPDESK S4 - Service Requests
153443 ############# Closed
Seetha Lakshmi C. Closed
ITHELPDESK S4 - Service Requests
153442 ############# Closed PerformanceClosed (S2)
Prabu Kumaran Dhanabalan Pushpendra Pandey related
153440 ############# Sanjay Pawar. Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153439 ############# Closed
Sanjeev Budhwani Closed
ITHELPDESK S3 - Minor Incidents
151990 7/6/2011 11:50 Anil Gupta Closed Closed
ITHELPDESK S4 - Service Requests
153437 ############# Sree Vignesh K Closed Closed
ITHELPDESK S4 - Service Requests
151993 7/6/2011 11:53 Tejal Phope Closed S3 Closed
FMS Engineer 1- Minor Incidents
153426 ############# Swapna Jacob Closed Closed
ITHELPDESK S4 - Service Requests
151995 7/6/2011 11:54 Swapnil KhutadeClosed S4 - Service Requests
Pushpendra Pandey Closed
153422 ############# Vivek Datta Closed New Closed
Abhishek AwasthiApp Dev (S4)
153416 ############# Deep Saxena Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153414 ############# Anil Gupta Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153397 ############# Vinita Crasto Closed Application bug (S2)
Pushpendra Pandey Closed
153393 ############# Maya Shibu Closed S3 Closed
Telecom Admin- Minor Incidents
153387 ############# Gurminder SinghClosed S3 Closed
FMS Engineer2 - Minor Incidents
153379 7/14/2011 9:49 Sandeep S Closed Closed
ITHELPDESK S3 - Minor Incidents
153369 ############# C
ROLI SRIVASTAVAlosed S4 - Service Requests
Pushpendra Pandey Closed
152007 7/6/2011 12:15 Ganesh ChanderClosed Closed
ITHELPDESK S4 - Service Requests
153346 ############# Rohit Prakash Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152009 7/6/2011 12:17 Closed
vijay kumar moturi S4 - Service Requests
Closed
AS400 / Data Centre Operator
153332 ############# Ramakanta SwainClosed Closed
ITHELPDESK S3 - Minor Incidents
153328 ############# Nithesh Alva Closed Closed
ITHELPDESK S4 - Service Requests
153318 ############# Gurminder SinghClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153317 ############# Chetan Ganatra Closed Closed
ITHELPDESK S3 - Minor Incidents
152015 7/6/2011 12:33 Closed
Samsher Choudhary Application bug (S2)
Pushpendra Pandey Closed
153313 ############# Prasad Joshi Closed Closed
ITHELPDESK S4 - Service Requests
153305 ############# Closed Closed
Karthikeyan Venkatraman ITHELPDESK S3 - Minor Incidents
152018 7/6/2011 12:37 Ganesh B Closed Closed
ITHELPDESK S4 - Service Requests
153304 ############# Sasikala R Closed PerformanceClosed (S2)
Pushpendra Pandey related
153299 ############# Priyanka Sethi Closed Closed
ITHELPDESK S3 - Minor Incidents
152022 7/6/2011 12:59 Maniyar ITHELPDESK S4 - Service Requests
ChandrashekharClosed Closed
153291 ############# Closed
Mohammed Iburahim M Application bug (S2)
Pushpendra Pandey Closed
153287 ############# Closed
Ramakanth Reddy A S3 Closed
FMS Engineer2 - Minor Incidents
153285 ############# Sushil Kumar Closed Closed
ITHELPDESK S4 - Service Requests
153282 ############# Akhilesh PandeyClosed S3 Closed
FMS Engineer 1- Minor Incidents
152027 7/6/2011 13:15 Juhi Baid Closed S4 - Service Closed
System Administrator Requests
153280 ############# Bhatt
NarendraprasadClosed S3 Closed
FMS Engineer 1- Minor Incidents
153254 ############# Reema Gulati Closed Closed
ITHELPDESK S4 - Service Requests
153253 ############# C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
153249 ############# Satish Mehta Closed S3 Closed
FMS Engineer2 - Minor Incidents
153248 ############# Pritam Sharma Closed Closed
ITHELPDESK S4 - Service Requests
153247 ############# Closed
Venkatrao Bhamidipati Closed
ITHELPDESK S4 - Service Requests
153246 ############# DIVYA PRAKASHClosed Closed
ITHELPDESK S4 - Service Requests
152037 7/6/2011 13:42 Manjeet Singh Closed Closed
ITHELPDESK S4 - Service Requests
153238 ############# Sandeep Tiwary Closed Closed
ITHELPDESK S3 - Minor Incidents
153231 ############# Gurminder Singh Closed Closed
ITHELPDESK S4 - Service Requests
153230 ############# Md. Faiz Closed Closed
ITHELPDESK S3 - Minor Incidents
153228 ############# Hitesh Patel Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153207 ############# Sumit Mehta Closed Closed
ITHELPDESK S4 - Service Requests
153204 ############# Md. SahabuddinClosed S3 Closed
Telecom Admin- Minor Incidents
153203 ############# Closed
Deepak Kumar Pani Closed
ITHELPDESK S4 - Service Requests
153197 7/13/2011 9:56 Closed
Puneet Singh Rathore PerformanceClosed (S2)
Pushpendra Pandey related
153160 ############# Arivazhagan A Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153155 ############# Mangesh MatteClosed S4 - Service Closed
System Administrator Requests
153152 ############# Mangesh MatteClosed Closed
ITHELPDESK S4 - Service Requests
153150 ############# Reema Gulati Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153145 ############# Sunita Gupta Closed Application bug (S2)
Pushpendra Pandey Closed
153142 ############# C
Manish Bhangale losed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153138 ############# Pramod SharmaClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153132 ############# Closed
Prithwiraj Sengupta S4 - Service Requests
Closed
AS400 / Data Centre Operator
153128 ############# Amit Kumar Closed Closed
ITHELPDESK S4 - Service Requests
153127 ############# Amita Charania Closed Closed
ITHELPDESK S4 - Service Requests
153119 ############# Sandeep Pillai Closed S3 Closed
Telecom Admin- Minor Incidents
153108 ############# Sandeep Pillai Closed Closed
ITHELPDESK S4 - Service Requests
153103 ############# Venkatesh Iyer Closed S3 Closed
Telecom Admin- Minor Incidents
153088 ############# Geetendra SinghClosed Closed
ITHELPDESK S3 - Minor Incidents
153087 ############# Sandeep S Closed Closed
ITHELPDESK S4 - Service Requests
152065 7/6/2011 15:17 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
152066 7/6/2011 15:20 Nithesh Alva Closed Closed
ITHELPDESK S3 - Minor Incidents
153084 ############# Smita Sehgal Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152069 7/6/2011 15:32 Pramod SharmaClosed Application bug (S2)
Pushpendra Pandey Closed
153083 ############# Satish Chandra Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153073 ############# Bhatt
NarendraprasadClosed S4 Closed
FMS Engineer 1- Service Requests
152074 7/6/2011 15:59 Lalit Thakur Closed Closed
ITHELPDESK S3 - Minor Incidents
153072 ############# Jimit Shah Closed Application Service Request (S1)
Pushpendra Pandey Closed
153071 ############# Closed
Prathamesh Khobare Closed
ITHELPDESK S3 - Minor Incidents
153070 ############# Shilpi Chadha Closed S3 Closed
FMS Engineer2 - Minor Incidents
153060 ############# Anil Joon Closed Closed
ITHELPDESK S3 - Minor Incidents
153056 ############# Deep Saxena Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152084 7/6/2011 16:38 Kuber S Closed S3 Closed
Telecom Admin- Minor Incidents
153052 ############# Javed Shaikh Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153045 ############# Shalu SrivastavaClosed Application bug (S2)
Pushpendra Pandey Closed
153040 ############# Satish Chandra Closed Closed
ITHELPDESK S4 - Service Requests
152088 7/6/2011 16:58 Mahendra Jain Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153039 ############# Anand Naidu Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153038 ############# Closed
Deepak Kumar Pani S4 Closed
Telecom Admin- Service Requests
152091 7/6/2011 17:11 Closed
Abhijit Deshpande S4 - Service Requests
Closed
AS400 / Data Centre Operator
152092 7/6/2011 17:12 Satish Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
152093 7/6/2011 17:14 Mahesh Kumar Closed Closed
ITHELPDESK S4 - Service Requests
153036 ############# Closed
Lakshmi Devi Boyireddy Closed
ITHELPDESK S4 - Service Requests
153035 ############# Brar
Vikaramjit SinghClosed Closed
ITHELPDESK S4 - Service Requests
153029 ############# Mini VasudevanClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
153024 ############# Arivazhagan A Closed S3 Closed
Telecom Admin- Minor Incidents
153023 ############# Preeti Nair Closed User Closed
Kumar Murari JhaQuery (S2)
153017 ############# Nagesh Naik Closed Closed
ITHELPDESK S3 - Minor Incidents
153013 ############# Jaydeep Patel Closed Application Service Request (S1)
Abhishek Awasthi Closed
152105 7/6/2011 17:49 Amita Charania Closed Closed
ITHELPDESK S3 - Minor Incidents
153009 ############# Swapna Jacob Closed Closed
ITHELPDESK S3 - Minor Incidents
153004 ############# Ravindra KumarClosed User Query (S2)
Pushpendra Pandey Closed
153003 ############# Shilpi Chadha Closed Closed
ITHELPDESK S4 - Service Requests
152996 ############# Pramod SharmaClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152111 7/6/2011 18:24 Closed
Ashish Maheshwari Closed
ITHELPDESK S3 - Minor Incidents
152112 7/6/2011 18:29 Closed
Parikshitsinh Gohil Application bug (S2)
Pushpendra Pandey Closed
152113 7/6/2011 18:31 Riddhi Prabhu Closed Application bug (S2)
Pushpendra Pandey Closed
152990 ############# Closed
Mohammed Iburahim M Closed
ITHELPDESK S4 - Service Requests
152983 ############# Closed
Prithwiraj Sengupta Closed
ITHELPDESK S3 - Minor Incidents
152117 7/6/2011 18:37 Ruchira Sawant Closed S3 - Minor Closed
Pushpendra Pandey Incidents
152122 7/6/2011 19:03 Sushil Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
152982 ############# Amit Menon Closed User Query (S2)
Pushpendra Pandey Closed
152980 ############# Vinita Crasto Closed Application Service Request (S1)
Pushpendra Pandey Closed
152979 ############# Mahesh Kumar Closed User Query (S2)
Pushpendra Pandey Closed
152128 7/6/2011 19:21 Rajesh Mehra Closed Closed
ITHELPDESK S4 - Service Requests
152129 7/6/2011 19:24 Chetan Ganatra Closed Closed
ITHELPDESK S4 - Service Requests
152978 ############# Sanchit Jain Closed User Query (S2)
Pushpendra Pandey Closed
152977 ############# Closed
Parikshitsinh Gohil Closed
ITHELPDESK S3 - Minor Incidents
152976 ############# Closed
Dharam Kant Sharma User Query (S2)
Pushpendra Pandey Closed
152974 ############# Shalu SrivastavaClosed Application bug (S2)
Pushpendra Pandey Closed
152972 ############# Closed
Amit Kumar Srivastava User Query (S2)
Pushpendra Pandey Closed
152969 7/12/2011 9:33 Sree Vignesh K Closed Closed
ITHELPDESK S3 - Minor Incidents
152939 ############# Closed
Ashish Ranjan Verma PerformanceClosed (S2)
Pushpendra Pandey related
152938 ############# Satish Mehta Closed Closed
ITHELPDESK S3 - Minor Incidents
152930 ############# Reema Gulati Closed S3 Closed
Network admin- Minor Incidents
152927 ############# Closed
vijay kumar moturi Closed
ITHELPDESK S3 - Minor Incidents
152919 ############# Reema Gulati Closed S2 Incidents
Network admin- MediumClosed
152903 ############# Swapna Jacob Closed User Query (S2)
Pushpendra Pandey Closed
152897 ############# Anand Naidu Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152887 ############# Anand Naidu Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152856 ############# Rekha Sappati Closed Closed
ITHELPDESK S3 - Minor Incidents
152855 ############# Geetendra SinghClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152168 7/7/2011 10:28 Sree Vignesh K Closed S3 Closed
Telecom Admin- Minor Incidents
152169 7/7/2011 10:29 Sanjeev BudhwaniClosed User Query (S2)
Pushpendra Pandey Closed
152850 ############# Swapna Chitale Closed S4 Closed
FMS Engineer 1- Service Requests
152845 ############# Closed
Debabrata Chowdhury S3 Closed
FMS Engineer 1- Minor Incidents
152173 7/7/2011 10:36 Kuber S Closed Closed
ITHELPDESK S4 - Service Requests
152843 ############# Praveen Kumar Closed Closed
ITHELPDESK S3 - Minor Incidents
152840 ############# Ravindra KumarClosed S3 Closed
Telecom Admin- Minor Incidents
152839 ############# Rajesh Mehra Closed S3 Closed
Telecom Admin- Minor Incidents
152836 ############# Reema Gulati Closed Closed
ITHELPDESK S4 - Service Requests
152831 ############# Ravindra KumarClosed Closed
ITHELPDESK S3 - Minor Incidents
152823 ############# Nimesh KanabarClosed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152182 7/7/2011 10:50 Closed
Parveen Lata Mankotia Closed
ITHELPDESK S4 - Service Requests
152818 ############# Karthik P Closed Closed
ITHELPDESK S4 - Service Requests
152817 ############# Kiran Ingle Closed S3 Closed
Telecom Admin- Minor Incidents
152810 ############# Satish Chandra Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152186 7/7/2011 10:57 Amit Misra Closed S4 Closed
FMS Engineer2 - Service Requests
152794 ############# C
Sumedh Bansode losed S3 Closed
FMS Engineer 1- Minor Incidents
152786 ############# Closed
Somenath Chakraborty S4 - Service Requests
Closed
AS400 / Data Centre Operator
152784 ############# Closed
Somenath Chakraborty S4 - Service Requests
Closed
AS400 / Data Centre Operator
152780 ############# Gundala
Chandra Sekhar Closed S3 Closed
Telecom Admin- Minor Incidents
152779 ############# Gundala
Chandra Sekhar Closed Closed
ITHELPDESK S3 - Minor Incidents
152777 ############# Venkatesh Iyer Closed S2 Incidents
FMS Engineer 1- MediumClosed
152771 ############# Mahendra Jain Closed S4 Closed
FMS Engineer 1- Service Requests
152763 ############# Jitesh Saxena Closed Closed
ITHELPDESK S4 - Service Requests
152754 ############# Rekha Sappati Closed Closed
ITHELPDESK S3 - Minor Incidents
152751 ############# Komal Batra Closed Closed
ITHELPDESK S3 - Minor Incidents
152743 ############# Preeti More Closed S3 Closed
FMS Engineer 1- Minor Incidents
152736 ############# Closed
Debabrata Chowdhury S3 Closed
FMS Engineer 1- Minor Incidents
152202 7/7/2011 11:26 Neetesh Mishra Closed Closed
ITHELPDESK S3 - Minor Incidents
152203 7/7/2011 11:28 Neetesh Mishra Closed Closed
ITHELPDESK S4 - Service Requests
152204 7/7/2011 11:29 Ravindra ChitrakClosed Closed
ITHELPDESK S3 - Minor Incidents
152731 7/11/2011 9:52 Veena Priyesh Closed Closed
ITHELPDESK S3 - Minor Incidents
152725 7/11/2011 9:35 Gurminder Singh Closed S3 Closed
Telecom Admin- Minor Incidents
152684 7/9/2011 17:42 Karthik P Closed S3 Closed
Telecom Admin- Minor Incidents
152677 7/9/2011 16:29 Reema Gulati Closed Closed
ITHELPDESK S3 - Minor Incidents
152670 7/9/2011 15:25 C
Dikshant Kikawat losed S3 Closed
Telecom Admin- Minor Incidents
152210 7/7/2011 11:47 Amit Khorania Closed Closed
ITHELPDESK S4 - Service Requests
152668 7/9/2011 15:14 Closed
Saroja Kumar Mahapatra Closed
ITHELPDESK S4 - Service Requests
152666 7/9/2011 15:00 Gurminder Singh Closed S3 Closed
Telecom Admin- Minor Incidents
152662 7/9/2011 14:42 Closed
Parveen Lata Mankotia Closed
ITHELPDESK S4 - Service Requests
152650 7/9/2011 13:59 Ruchira Sawant Closed PerformanceClosed (S2)
Pushpendra Pandey related
152644 7/9/2011 13:10 Deepali Ambre Closed S3 Closed
FMS Engineer 1- Minor Incidents
152643 7/9/2011 13:03 Jayanta Goswami Closed Closed
ITHELPDESK S3 - Minor Incidents
152641 7/9/2011 13:01 Akhilesh PandeyClosed S3 Closed
FMS Engineer 1- Minor Incidents
152639 7/9/2011 12:52 Amarjit Singh Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152635 7/9/2011 12:31 Ruchira Sawant Closed S4 - Service Requests
Pushpendra Pandey Closed
152634 7/9/2011 12:30 Kuber S Closed Closed
ITHELPDESK S3 - Minor Incidents
152221 7/7/2011 12:01 Reema Gulati Closed S4 Closed
Telecom Admin- Service Requests
152222 7/7/2011 12:02 Lalit Thakur Closed Closed
ITHELPDESK S3 - Minor Incidents
152633 7/9/2011 12:30 Giridhar P Closed Closed
ITHELPDESK S3 - Minor Incidents
152225 7/7/2011 12:07 Shalu SrivastavaClosed Closed
ITHELPDESK S3 - Minor Incidents
152227 7/7/2011 12:08 Reema Gulati Closed Closed
ITHELPDESK S3 - Minor Incidents
152623 7/9/2011 11:57 Sunita Das Closed User Query (S2)
Pushpendra Pandey Closed
152229 7/7/2011 12:20 Ketki Gilankar Closed Closed
ITHELPDESK S3 - Minor Incidents
152607 7/9/2011 10:36 Gurminder Singh Closed S3 Closed
FMS Engineer2 - Minor Incidents
152231 7/7/2011 12:22 Sandeep HonyalkarClosed Closed
ITHELPDESK S3 - Minor Incidents
152599 7/9/2011 10:02 Karthik P Closed Application bug (S2)
Pushpendra Pandey Closed
152554 7/8/2011 18:37 Maniyar Pushpendra Pandey
ChandrashekharClosed Closed
Application bug (S2)
152545 7/8/2011 17:35 Sunita Gupta Closed Closed
ITHELPDESK S4 - Service Requests
152535 7/8/2011 17:01 Nili Shrivastava Closed Application bug (S2)
Pushpendra Pandey Closed
152520 7/8/2011 15:56 Ruheena Hajju Closed S3 Closed
Telecom Admin- Minor Incidents
152519 7/8/2011 15:55 Shraddha Palekar Closed S4 - Service Closed
System Administrator Requests
152516 7/8/2011 15:51 Betul Marwaha Closed Application Service Request (S1)
Pushpendra Pandey Closed
152240 7/7/2011 12:42 JINS DAVIS Closed Closed
ITHELPDESK S3 - Minor Incidents
152242 7/7/2011 12:43 Ketki Gilankar Closed Closed
ITHELPDESK S3 - Minor Incidents
152514 7/8/2011 15:48 Ruchira Sawant Closed S3 - Minor Closed
Pushpendra Pandey Incidents
152506 7/8/2011 15:29 Raju ENV Closed S3 Closed
Telecom Admin- Minor Incidents
152494 7/8/2011 14:53 Ganesh ChanderClosed Closed
ITHELPDESK S3 - Minor Incidents
152247 7/7/2011 12:56 Rekha Sappati Closed Closed
ITHELPDESK S3 - Minor Incidents
152470 7/8/2011 12:59 Deepak BaghelaClosed Closed
ITHELPDESK S4 - Service Requests
152466 7/8/2011 12:48 Ralston Pereira Closed S3 Closed
FMS Engineer 1- Minor Incidents
152453 7/8/2011 12:00 Closed
Mohammed Iburahim M Application bug (S2)
Pushpendra Pandey Closed
152252 7/7/2011 13:04 Sanjeev Budhwani Closed Closed
ITHELPDESK S3 - Minor Incidents
152256 7/7/2011 13:11 Ravindra KumarClosed Closed
ITHELPDESK S4 - Service Requests
152438 7/8/2011 11:35 Hitesh Patel Closed Closed
ITHELPDESK S3 - Minor Incidents
152429 7/8/2011 11:23 Closed
Shailendra Pardeshi S4 - Service Requests
Pushpendra Pandey Closed
152428 7/8/2011 11:21 Sanjay Pawar. Closed Closed
ITHELPDESK S3 - Minor Incidents
152422 7/8/2011 11:02 Rahul Patil Closed User Query (S2)
Pushpendra Pandey Closed
152413 7/8/2011 10:49 Swapna Jacob Closed Closed
ITHELPDESK S3 - Minor Incidents
152411 7/8/2011 10:45 Satish Nemane Closed S3 Closed
FMS Engineer 1- Minor Incidents
152403 7/8/2011 10:21 Swapna Jacob Closed Closed
ITHELPDESK S3 - Minor Incidents
152402 7/8/2011 10:15 Closed PerformanceClosed (S2)
related
Prabu Kumaran Dhanabalan AS400 / Data Centre Operator
152399 7/8/2011 10:05 Closed
vijay kumar moturi User Query (S2)
Pushpendra Pandey Closed
152397 7/8/2011 10:00 Sanjay Pawar Closed Closed
ITHELPDESK S3 - Minor Incidents
152393 7/8/2011 9:49 Kiran Ingle Closed Closed
ITHELPDESK S3 - Minor Incidents
152270 7/7/2011 14:09 C
Dikshant Kikawat losed S3 Closed
Telecom Admin- Minor Incidents
152348 7/7/2011 18:41 Sumit Mehta Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152272 7/7/2011 14:10 Amarjit Singh Closed S4 - Service Requests
Closed
AS400 / Data Centre Operator
152341 7/7/2011 18:23 Meghana YadavClosed S4 Closed
FMS Engineer 1- Service Requests
152279 7/7/2011 14:37 C
Anil Kumar Sahni losed S3 Closed
FMS Engineer 1- Minor Incidents
152338 7/7/2011 18:11 Reema Gulati Closed Closed
ITHELPDESK S3 - Minor Incidents
152334 7/7/2011 17:53 Amit Khorania Closed Closed
ITHELPDESK S4 - Service Requests
152325 7/7/2011 17:07 neelam kaur Closed User Query (S2)
Pushpendra Pandey Closed
152317 7/7/2011 16:43 Neelam JejurkarClosed S3 Closed
Telecom Admin- Minor Incidents
152286 7/7/2011 14:51 Closed
Mohammed Iburahim M PerformanceClosed (S2)
Pushpendra Pandey related
152316 7/7/2011 16:40 Neelam JejurkarClosed Closed
ITHELPDESK S3 - Minor Incidents
152308 7/7/2011 16:23 Satish Mehta Closed S3 Closed
Telecom Admin- Minor Incidents
152289 7/7/2011 15:10 Ruchira Sawant Closed S3 - Minor Closed
Pushpendra Pandey Incidents
152300 7/7/2011 15:30 Closed
Deepak Kumar Pani Closed
ITHELPDESK S3 - Minor Incidents
152297 7/7/2011 15:24 Closed
Amit Kumar Srivastava Closed
ITHELPDESK S3 - Minor Incidents
152295 7/7/2011 15:20 Amit Rawal Closed S3 Closed
FMS Engineer 1- Minor Incidents
156629 ############# ITHELPDESK S4 - Pending
Rekha Sappati Pending with User - ApprovalService Requests
156542 ############# Juhi Baid Telecom S3 Pending
Assigned to Vendor Admin- Minor Incidents
156345 ############# Maniyar ITHELPDESK S3 - Minor Incidents
ChandrashekharAssigned to Vendor Pending
156300 ############# ITHELPDESK S3 - Minor Incidents
Deepak ShewaleAssigned to Vendor Pending
156232 ############# ITHELPDESK S4 - Service Requests
Shalu SrivastavaAssigned to Vendor Pending
156050 ############# ITHELPDESK S3 - Minor Incidents
Santhi Mahesh Assigned to Vendor Pending
155858 ############# FMS Engineer2 -
S4 Pending
Loveena RastogiPending with User - ApprovalService Requests
155833 ############# AS400 Data Centre Operator
S4 - Pending
Saravanan M Pending with User -/ ApprovalService Requests
155817 ############# AS400 Data Centre Operator
S4 - Pending
Saravanan M Pending with User -/ ApprovalService Requests
155534 ############# Pending with User -/ ApprovalService Requests
Rathna Sabapathi B S4 - Pending
AS400 Data Centre Operator
155533 ############# Pending with User -/ ApprovalService Requests
Rathna Sabapathi B S4 - Pending
AS400 Data Centre Operator
155531 ############# Pending with User -/ ApprovalService Requests
Rathna Sabapathi B S4 - Pending
AS400 Data Centre Operator
155528 ############# Assigned to Vendor
Rathna Sabapathi B Pending
ITHELPDESK S3 - Minor Incidents
155517 ############# ITHELPDESK S4 - Service Requests
Sushil Kumar Assigned to Vendor Pending
155459 ############# ITHELPDESK S2 - MediumPending
Neetesh Mishra Assigned to Vendor Incidents
155139 ############# Swapnil Khutade ITHELPDESK S2 - MediumPending
Assigned to Vendor Incidents
151650 7/4/2011 17:57 FMS Engineer2 - Minor Incidents
Sushil Kumar Pending with User S3 Pending
154535 ############# Telecom S4 Pending
Vishal MakwanaPending with User Admin- Service Requests
154518 ############# ITHELPDESK S3 - Minor Incidents
Reema Gulati Assigned to Vendor Pending
154481 ############# Kuber S ITHELPDESK S3 - Minor Incidents
Assigned to Vendor Pending
153949 ############# ITHELPDESK S3 - Minor Incidents
Sanjay Pawar. Assigned to Vendor Pending
151959 7/6/2011 10:35 Telecom S4 Pending
Satish Chandra Assigned to Vendor Admin- Service Requests
153460 ############# ITHELPDESK S3 - Minor Incidents
Anurag NamdevAssigned to Vendor Pending
153436 ############# Assigned to Vendor
Jagdeep Singh Pannu Pending
ITHELPDESK S3 - Minor Incidents
152152 7/7/2011 9:11 ITHELPDESK S3 - Minor Incidents
Praveen Kumar Assigned to Vendor Pending
152596 7/9/2011 9:48 A ITHELPDESK S3 - Minor Incidents
Dikshant Kikawat ssigned to Vendor Pending
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Front end applications Request FG Connect - Life High S4 Maharashtra
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Backup & Restore Related Server High Tamilnadu
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Front end applications FG Connect - Life Low Kerala
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Front end applications Request FG Connect - Life Low S4 Maharashtra
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Ms Outlook Installationow West Bengal
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Software Email Not working Low Low Rajasthan
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Ms Outlook Installationow Rajasthan
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ID Related Password reset ID
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ID Related Creation ID
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Software IMAC Install L
Ms Outlook Installationow Maharashtra
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Application bug
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Front end applications FG Connect - Life Low Uttar Pradesh
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Software IMAC Install L
Ms Outlook Installationow West Bengal
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Ms Outlook Installationow Maharashtra
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Ms Outlook Installationow Karnataka
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ID Related Password reset ID
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Telecom ServiesTelephone working
Branch Recording not Low Low Gujarat
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Front end applications Request FG Connect - Life Low S4 Maharashtra
Network Not available Branch Office Low Low Uttar Pradesh
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FG Connect Front End Low Haryana
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FG Connect Front End Low Maharashtra
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Software IMAC Install L
Ms Outlook Installationow Haryana
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Front end applications FG Low Haryana
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Telecom ServiesTelephone Low
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Software OS Related Slow performance Low Low CHATTISGARH
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Internet Explorer Log-in screen not coming Low Tamilnadu
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Call recording not working Low Maharashtra
ID Related Creation L
FG Connect Backend IDow Haryana
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FG Connect Front End Low Haryana
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Performance related issues Low Andhra Pradesh
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MIS Service Request MIS - Life Low S4 Maharashtra
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Software IMAC Install Open Office Low Andhra Pradesh
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Front end applications Request FG Connect - Life Low S4 Maharashtra
Software Shared Folder Access Related Low Low West Bengal
ID Related Creation ID
FG Connect Front End Low Tamilnadu
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Front end applications Request FG Connect - Life Low S4 Maharashtra
Software IMAC Install Open Office Low Andhra Pradesh
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Software IMAC Install File conversion Low Madhya Pradesh
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MIS Service Request MIS - Life Low S4 Gujarat
Software IMAC Install L
Ms Outlook Installationow Gujarat
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Telecom ServiesTelephone L
Telephone not workingow Low Bihar
Software IMAC Install Internet Explorer Low Maharashtra
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Software Email Attachment related Low Low Maharashtra
Software Internet Explorer Internet Explorer Low Low Maharashtra
Software DMS Viewer Low
Not able to view images Low Rajasthan
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ID Related Password reset ADS ID Low Maharashtra
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ID Related Creation ID
FG Connect Front End Low Bihar
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Telecom ServiesTelephone working
Branch Recording not Low Low Delhi
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Call recording not working Low Maharashtra
Software Email Not working Low Low Punjab
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Telecom ServiesTelephone working
Branch Recording not Low Low Karnataka
Software IMAC Install L
Ms Outlook Installationow Maharashtra
Service Request
User Query
Front end applications FG Connect - Life High User Query Maharashtra
Hardware IMACChange Tonner Low Andhra Pradesh
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Software Email Not working Low Low Maharashtra
Telecom ServiesTelephone Low
Analog Phone not working Low West Bengal
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ID Related Password reset ID
FG Connect Front End Low Maharashtra
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Telecom ServiesTelephone working
Branch Recording not Low Low Maharashtra
Application bug
Front end applications FG Connect - Life Low Uttar Pradesh
Application bug
Software IMAC Install Internet Explorer Low Uttar Pradesh
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Software OS Related Internet Explorer Low Low Maharashtra
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Software IMAC Install OS Low Maharashtra
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Branch Recording not Low Low Punjab
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Software IMAC Install L
Ms Outlook Installationow Kerala
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ID Related Password reset Email ID Low Rajasthan
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Telecom ServiesTelephone Low
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Call recording not working Low Maharashtra
Hardware Ups Ups not working Low Low Jharkhand
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Network Not available Branch Office Low Medium Kerala
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Ms Outlook Installationow Uttar Pradesh
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Front end applications Request FG Connect - Life Low S4 Maharashtra
Application bug
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Performance related Connect - Life
Front end applications FG High Andhra
Performance related Pradesh
Application bug
Front end applications FG Connect - Life Normal Kerala
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Software IMAC Install Internet Explorer Low Maharashtra
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Hardware CPU Abnormal sound Low Low Maharashtra
ID Related Password reset L
FG Connect Backend IDow Maharashtra
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Software Email Attachment related Low Low Himachal Pradesh
Software Internet Explorer Not working Low Low Gujarat
Software IMAC Install Internet Explorer Low CHATTISGARH
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ID Related Access change L
FG Connect Backend IDow Maharashtra
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ID Related Creation Email ID Low Bihar
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Network Link Utilization
Performance related Low Low Assam
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Software IMAC Install L
Ms Outlook Installationow Uttaranchal
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Hardware Laptop Machine not booting Low Low West Bengal
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Application bug
Front end applications FG Connect - Life Low Maharashtra
Application bug
Telecom ServiesTelephone L
Telephone not workingow Low Jammu & Kashmir
Software Internet Explorer Access Related Low Low Maharashtra
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Hardware Printer Scanner Low Low Karnataka
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Telecom ServiesTelephone working
Branch Recording not Low Low Punjab
Software IMAC Install Acrobat Low Himachal Pradesh
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Software OS Related Low
Log-in screen not coming Low Rajasthan
Hardware IMACMove Low
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ID Related Password reset ADS ID Low Uttaranchal
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Software Email Not working Low Low Madhya Pradesh
Telecom ServiesTelephone Low
Call recording not working Low Jammu & Kashmir
Software IMAC Install Acrobat Low Andhra Pradesh
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Software Internet Explorer Access Related Low Low Andhra Pradesh
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ID Related Password reset L
FG Connect Backend IDow Maharashtra
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Software IMAC Install H
Ms Outlook Installationigh Maharashtra
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ID Related Password reset ID
FG Connect Front End Low Uttar Pradesh
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Software IMAC Install Low
Create new Archive / PST Andhra Pradesh
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Performance related Asia
Back end applications Life Low Haryana
Performance related
Hardware IMACChange Change Keyboard Low Haryana
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Hardware IMACInstall Device Low Maharashtra
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Telecom ServiesTelephone Low
Call recording not working Low Andhra Pradesh
Telecom ServiesTelephone L
Telephone not workingow Low Jammu & Kashmir
Telecom ServiesTelephone Low
Call recording not working Low Uttar Pradesh
Software Email Access Related Low Low Assam
ID Related Password reset ID
FG Connect Front End Low Punjab
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Call recording not working Low Maharashtra
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Software Email Fatal error Low Low Tamilnadu
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Call recording not working Low Maharashtra
Hardware Laptop Laptop not working Low Low Uttar Pradesh
Software Internet Explorer Not working Low Low Madhya Pradesh
Hardware Printer No display Low Low Maharashtra
Software OS Related Slow performance Low Low Uttar Pradesh
Software IMAC Install Acrobat Low Andhra Pradesh
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ID Related Password reset L
FG Connect Backend IDow Punjab
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Software IMAC Install L
Ms Outlook Installationow Kerala
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ID Related Creation ID
FG Connect Front End Low Maharashtra
Service Request
Software IMAC Install Low
Create new Archive / PST Maharashtra
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Telecom ServiesTelephone Low
Call recording not working Low Orissa
Telecom ServiesInstall Audio Low Bihar
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Telecom ServiesTelephone working
Branch Recording not Low Low West Bengal
Software IMAC Install Antivirus Low Uttar Pradesh
Service Request
Service
Front end applications Request FG Connect - Life Low S4 Uttar Pradesh
Application bug
Front end applications FG Connect - Life Low Maharashtra
Application bug
Hardware Printer Not working Low Low Maharashtra
Software IMAC Install Acrobat Low Uttar Pradesh
Service Request
Software Internet Explorer Low
Log-in screen not coming Low West Bengal
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Software Printer Access Related Low Low Kerala
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Software Email Access Related Low Low Maharashtra
Software DMS Viewer Not working Low Low Maharashtra
Hardware Printer Not working Low Low Maharashtra
Hardware Data Card Not working Low Low Maharashtra
Software Email Outlook Express Low Low Madhya Pradesh
Telecom ServiesTelephone L
Telephone not workingow Low Rajasthan
Software Internet Explorer Not working Low Low Andhra Pradesh
Software Internet Explorer Access Related Low Low West Bengal
Software Internet Explorer Not working Low Low Uttar Pradesh
Software IMAC Install Acrobat Low Uttar Pradesh
Service Request
Software Shared Folder Access Related Low Low Maharashtra
Telecom ServiesTelephone working
Branch Recording not Low Low Maharashtra
Telecom ServiesTelephone working
Branch Recording not Low Low Uttar Pradesh
Telecom ServiesTelephone Low
Call recording not working Low Maharashtra
Software Internet Explorer Access Related Low Low Maharashtra
Software IMAC Install L
Ms Outlook Installationow Kerala
Service Request
Software IMAC Install Java installation Low Tamilnadu
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Hardware Printer Paper Handling Low Low Maharashtra
Telecom ServiesTelephone L
Telephone not workingow Low Punjab
Data Backup
Backup & Restore Related CD Low Kerala
Service Request
Software IMAC Install L
Ms Outlook Installationow Rajasthan
Service Request
Hardware Printer Not working Low Low Maharashtra
Application bug
Front end applications FG Connect - Life Low Karnataka
Application bug
Telecom ServiesTelephone Low
Call recording not working Low Uttar Pradesh
Network Not available Branch Office High Medium Andhra Pradesh
Hardware CPU Machine not booting Low Low Bihar
Telecom ServiesTelephone Low
Call recording not working Low Goa
Software MS Office Attachment related Low Low Karnataka
User Query
Front end applications IO System - Non Life Low User Query Karnataka
Software FG Connect Not working Low Low Karnataka
ID Related Password reset IO ID Low Karnataka
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ID Related Password reset ADS ID Low Uttaranchal
Service Request
Telecom ServiesInstall Audio High Uttar Pradesh
Service Request
Software IMAC Install L
Ms Outlook Installationow Kerala
Service Request
Hardware Printer Abnormal sound Low Low Maharashtra
Hardware Printer Hardisk not working Low Low Bihar
Hardware Printer Low
Performance related issues Low Uttar Pradesh
Telecom ServiesTelephone working
Branch Recording not Low Low Jharkhand
Software IMAC Change version L
Ms Outlook Installationow Tamilnadu
Service Request
Data Backup
Backup & Restore Related CD Low Karnataka
Service Request
Telecom ServiesTelephone L
Telephone not workingow Low Maharashtra
Software Email Mail Quota Related Low Low Maharashtra
Software MS Office Ms Excel Low Low West Bengal
Hardware Data Card Not working Low Low Uttar Pradesh
ID Related Access change ID
FG Connect Front End Low Maharashtra
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FG Connect Front End Low Punjab
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Software MS Office Ms Excel Low Low Haryana
Telecom ServiesInstall STD Activation Low Gujarat
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Software IMAC Install L
Ms Outlook Installationow Uttar Pradesh
Service Request
Application bug
Front end applications FG Connect - Life High Jharkhand
Application bug
Software DMS Viewer Low
Not able to view images Low Maharashtra
Hardware Printer Not working Low Low Bihar
Software Internet Explorer Not working Low Low Maharashtra
ID Related Access change ID
FG Connect Front End Low Haryana
Service Request
Software Email Access Related Low Low Kerala
Software OS Related Access Related Low Low Punjab
Telecom ServiesInstall Audio High Uttar Pradesh
Service Request
Hardware Mouse Not working Low Low Maharashtra
Service
Front end applications Request FG Connect - Life Low S4 Uttar Pradesh
Hardware Laptop Access Related Low Low Haryana
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Front end applications Request MIS Reporting - Life Low Andhra Pradesh
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ID Related Creation ID
FG Connect Front End Low Maharashtra
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ID Related Creation coDesk ID Low Maharashtra
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Hardware Printer Access Related Low Low Maharashtra
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Performance related issues Low Maharashtra
Hardware IMACInstall Tonner Low Kerala
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ID Related Password reset ID
FG Connect Front End High Maharashtra
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Software OS Related Access Related Low Low Maharashtra
Service
Front end applications Request FG Connect - Life Low Assam
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Hardware Laptop Display flickering Low Low Rajasthan
Software Internet Explorer Access Related Low Low Uttar Pradesh
Software Email Access Related Low Low Haryana
Software Email Outlook Express Low Low Maharashtra
Software IMAC Install L
Ms Outlook Installationow Kerala
Service Request
Application bug
Front end applications FG Connect - Life Normal Karnataka
Application bug
Network Not available Branch Office High Medium Haryana
Hardware Monitor No display Low Low Punjab
Telecom ServiesTelephone working
Branch Recording not Low Low Maharashtra
Telecom ServiesTelephone working
Branch Recording not Low Low Gujarat
Software Email Outlook Express Low Low Goa
Telecom ServiesInstall Telephone Low Maharashtra
Service Request
Hardware IMACChange Tonner Low Madhya Pradesh
Service Request
Software IMAC Install L
Ms Outlook Installationow Kerala
Service Request
Performance related Connect - Life
Front end applications FG Low Tamilnadu
Performance related
ID Related Password reset ID
FG Connect Front End Low Madhya Pradesh
Service Request
Software Email Access Related Low Low Gujarat
Software IMAC Install L
Ms Outlook Installationow Rajasthan
Service Request
Software IMAC Install Acrobat Low Tamilnadu
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Hardware Mouse Mouse Not Working Low Low Maharashtra
Software IMAC Install Internet Explorer Low Kerala
Service Request
Service
Front end applications Request IO System - Life Low S4 Maharashtra
New App
Front end applications Dev FG Connect - Life Low New App Dev Maharashtra
ID Related Password reset ID
FG Connect Front End Low Uttar Pradesh
Service Request
ID Related Creation ID
FG Connect Front End Low Rajasthan
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Application bug
Front end applications FG Connect - Life Low Maharashtra
Application bug
Telecom ServiesTelephone L
Telephone not workingow Low Kerala
Hardware Lan Card Access Related Low Low Punjab
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Service
Back end applications Request Life Asia Low S4 Maharashtra
Software IMAC Install L
Ms Outlook Installationow Uttaranchal
Service Request
ID Related Password reset ID
FG Connect Front End Low Haryana
Service Request
ID Related Password reset ID
FG Connect Front End Low Andhra Pradesh
Service Request
Software Internet Explorer Not working Low Low Orissa
Data Backup
Backup & Restore Related CD Low Goa
Service Request
ID Related Password reset ID
FG Connect Front End Low Punjab
Service Request
Software Email Outlook Express Low Low Maharashtra
Application bug
Front end applications FG Connect - Life Low Maharashtra
Application bug
Software IMAC Install Java installation Low Maharashtra
Service Request
UPS Hardware Issue Ups not working Low Low Tamilnadu
ID Related Access change Folder Access Low Kerala
Service Request
Performance related Connect - Life
Front end applications FG Low Tamilnadu
Performance related
Software Printer Not working Low Low Uttar Pradesh
Software IMAC Install L
Ms Outlook Installationow Maharashtra
Service Request
Application bug
Front end applications FG Connect - Life Low Tamilnadu
Application bug
Software Email Attachment related Low Low Andhra Pradesh
Software IMAC Install Java installation Low Uttar Pradesh
Service Request
Hardware Mouse Not working Low Low Maharashtra
ID Related Access change Email ID Low Rajasthan
Service Request
Software MS Office Ms Excel Low Low Maharashtra
Software IMAC Install MS Office Low Haryana
Service Request
Software OS Related Access Related Low Low Maharashtra
Software OS Related Slow performance Low Low Maharashtra
ID Related Access change Folder Access Low West Bengal
Service Request
Software IMAC Install Acrobat Low Andhra Pradesh
Service Request
Software IMAC Install L
Ms Outlook Installationow Jharkhand
Service Request
Software IMAC Install L
Ms Outlook Installationow Haryana
Service Request
Software Printer Slow performance Low Low Jharkhand
Software IMAC Install Antivirus Low Punjab
Service Request
Software DMS Viewer Low
Not able to view images Low West Bengal
ID Related Creation L
FG Connect Backend IDow Gujarat
Service Request
Software IMAC Install Low
Create new Archive / PST Haryana
Service Request
Telecom ServiesTelephone L
Telephone not workingow Low West Bengal
Software IMAC Install L
Ms Outlook Installationow Assam
Service Request
Performance related System - Life
Front end applications IO Low Rajasthan
Performance related
ID Related Creation ID
FG Connect Front End Low Tamilnadu
Service Request
ID Related Access change Mailbox Sharing Low Maharashtra
Service Request
ID Related Creation coDesk ID Low Maharashtra
Service Request
ID Related Access change ID
FG Connect Front End Low Haryana
Service Request
Application bug
Front end applications FG Connect - Life Low Rajasthan
Application bug
ID Related Creation ID
FG Connect Front End Low Maharashtra
Service Request
ID Related Creation ID
FG Connect Front End Low Punjab
Service Request
ID Related Access change ID
FG Connect Front End Low Orissa
Service Request
Software IMAC Install Acrobat Low Haryana
Service Request
ID Related Password reset ADS ID Low Rajasthan
Service Request
Telecom ServiesTelephone L
Telephone not workingow Low Kerala
Software IMAC Install Acrobat Low Kerala
Service Request
Telecom ServiesTelephone working
Branch Recording not Low Low Maharashtra
Software DMS Viewer Low
Not able to view images Low Gujarat
Service
Front end applications Request MIS Reporting - Life Low S4 Kerala
Hardware IMACChange Device High Uttar Pradesh
Service Request
Software Email PST Corruption Low Low Goa
ID Related Password reset ID
FG Connect Front End Low Haryana
Service Request
Application bug
Front end applications IO System - Life Low Punjab
Application bug
ID Related Password reset ID
FG Connect Front End High Punjab
Service Request
Hardware IMACChange Change PC Low Maharashtra
Service Request
Software Email Not working Low Low Himachal Pradesh
MIS Service Request MIS - Life Low Maharashtra
Service Request
Hardware Printer Not working Low Low Maharashtra
Software OS Related Access Related Low Low Madhya Pradesh
Software Email Outlook Express Low Low Haryana
ID Related Password reset ID
FG Connect Front End Low Uttar Pradesh
Service Request
Telecom ServiesTelephone Low
Call recording not working Low Karnataka
ID Related Password reset L
FG Connect Backend IDow Maharashtra
Service Request
Application bug
Front end applications FG Connect - Life Low Uttar Pradesh
Application bug
Software IMAC Install Acrobat Low Punjab
Service Request
ID Related Password reset ID
FG Connect Front End Low Maharashtra
Service Request
ID Related Password reset L
FG Connect Backend IDow Maharashtra
Service Request
Telecom ServiesInstall Audio Low Assam
Service Request
ID Related Password reset L
FG Connect Backend IDow CHATTISGARH
Service Request
Software OS Related Slow performance Low Low Maharashtra
Hardware IMACInstall Tonner Low Uttar Pradesh
Service Request
Software IMAC Install Open Office Low Andhra Pradesh
Service Request
Software IMAC Install L
Ms Outlook Installationow Punjab
Service Request
ID Related Password reset ID
FG Connect Front End High Kerala
Service Request
Telecom ServiesTelephone working
Branch Recording not Low Low Tamilnadu
User Query
Back end applications Group Asia (Life) Low User Query Maharashtra
Network Not available Branch Office Low Low Karnataka
Service
Front end applications Request FG Connect - Life Low Gujarat
Service Request
Software OS Related Access Related Low Low Rajasthan
Hardware Printer Not working Low Low Kerala
User Query
Front end applications FG Connect - Life Low User Query Uttar Pradesh
Software IMAC Install Acrobat Low Madhya Pradesh
Service Request
ID Related Password reset ID
FG Connect Front End Low Punjab
Service Request
Software Internet Explorer Internet Explorer Low Low Uttar Pradesh
Application bug
Front end applications FG Connect - Life Low Gujarat
Application bug
Application bug
Front end applications FG Connect - Life Low Maharashtra
Application bug
Software IMAC Install Java installation Low Tamilnadu
Service Request
Hardware Data Card Data Card not working Low Low Orissa
Service
Front end applications Request FG Connect - Life Low S3 Maharashtra
Software Email Not working Low Low Uttar Pradesh
User Query
Front end applications FG Connect - Life Low User Query West Bengal
Service
Front end applications Request FG Connect - Life Low Maharashtra
Service Request
User Query
Front end applications FG Connect - Life Low User Query Uttar Pradesh
Software IMAC Install MS Office Low Jammu & Kashmir
Service Request
Hardware IMACInstall Install new printer Low Maharashtra
Service Request
User Query
Front end applications FG Connect - Life Low User Query Haryana
Software Internet Explorer Access Related Low Low Gujarat
User Query
Front end applications FG Connect - Life Low User Query Uttar Pradesh
Application bug
Front end applications FG Connect - Life Low Uttar Pradesh
Application bug
User Query
Front end applications FG Connect - Life Low User Query Uttar Pradesh
Software Email Access Related Low Low Tamilnadu
Performance related Connect - Life
Front end applications FG Low Uttar Pradesh
Performance related
Software Email Not working Low Low Maharashtra
Software Internet Explorer Not working Low Low Haryana
Software OS Related Access Related Low Low Andhra Pradesh
Network Not available Branch Office High Medium Haryana
User Query
Front end applications FG Connect - Life Low User Query Kerala
ID Related Password reset L
FG Connect Backend IDow Maharashtra
Service Request
ID Related Password reset L
FG Connect Backend IDow Maharashtra
Service Request
Software FG Connect Access Related Low Low Andhra Pradesh
ID Related Password reset ID
FG Connect Front End Low Gujarat
Service Request
Telecom ServiesTelephone working
Branch Recording not Low Low Tamilnadu
User Query
Front end applications FG Connect - Life Low User Query Gujarat
Software IMAC Install MS Office Low Maharashtra
Service Request
Hardware Printer Not working Low Low Maharashtra
Software IMAC Install Acrobat Low Karnataka
Service Request
Software Internet Explorer Not working Low Low Rajasthan
Telecom ServiesTelephone Low
Call recording not working Low Uttar Pradesh
Telecom ServiesTelephone L
Telephone not workingow Low Jammu & Kashmir
Software IMAC Install Printer Configuration Low Haryana
Service Request
Software OS Related Access Related Low Low Uttar Pradesh
ID Related Password reset ID
FG Connect Front End Low Maharashtra
Service Request
Software IMAC Install Low
Create new Archive / PST Uttaranchal
Service Request
Hardware IMACInstall Lan Port Activation Low Tamilnadu
Service Request
Telecom ServiesTelephone STD not working Low Low Maharashtra
ID Related Creation ID
FG Connect Front End Low Punjab
Service Request
Hardware IMACInstall Device Low Uttar Pradesh
Service Request
Software Internet Explorer Access Related Low Low Maharashtra
ID Related Creation IO ID Low Bihar
Service Request
ID Related Creation IO ID Low Bihar
Service Request
Telecom ServiesTelephone L
Telephone not workingow Low Tamilnadu
Software Internet Explorer Not working Low Low Tamilnadu
M
Software related S Office Others Low Medium Maharashtra
Data Backup
Backup & Restore Related Shared folder Low Maharashtra
Service Request
Software IMAC Install Printer Configuration Low Uttar Pradesh
Service Request
Software FG Connect Access Related Low Low Andhra Pradesh
Software Email Access Related Low Low Delhi
Software Email Not working Low Low Maharashtra
Software OS Related Access Related Low Low Maharashtra
Software Email Not working Low Low Madhya Pradesh
Software IMAC Install Printer Configuration Low Madhya Pradesh
Service Request
Software MS Office Ms Excel Low Low Maharashtra
Hardware Monitor Display flickering Low Low Kerala
Telecom ServiesTelephone Low
Analog Phone not working Low Punjab
Telecom ServiesTelephone L
Telephone not workingow Low Tamilnadu
Software Email Access Related Low Low Haryana
Telecom ServiesTelephone Low
Call recording not working Low Rajasthan
ID Related Password reset Email ID Low Rajasthan
Service Request
Hardware IMACMove Install new printer Low West Bengal
Service Request
Telecom ServiesTelephone L
Telephone not workingow Low Punjab
ID Related Password reset Email ID Low Uttaranchal
Service Request
Performance related System - Life
Front end applications IO Low Maharashtra
Performance related
Software FG Connect Slow performance Low Low Maharashtra
Software FG Connect Slow performance Low Low Bihar
Software FG Connect Slow performance Low Low Maharashtra
ID Related Password reset ID
FG Connect Front End Low Punjab
Service Request
Service
Front end applications Request FG Connect - Life Low S4 Maharashtra
Hardware Printer Not working Low Low Karnataka
Telecom ServiesInstall Audio Low Haryana
Service Request
Software Email Not working Low Low Himachal Pradesh
Hardware Printer Not working Low Low Kerala
Software Internet Explorer Not working Low Low Uttar Pradesh
Software OS Related Low
Log-in screen not coming Low Haryana
User Query
Front end applications FG Connect - Life Low User Query Jharkhand
Software Antivirus Access Related Low Low Maharashtra
Hardware Server Access Related Low Low Punjab
Hardware Printer Scanner Low Low Maharashtra
Application bug
Front end applications FG Connect - Life Low Tamilnadu
Application bug
Application bug
Front end applications FG Connect - Life Low Maharashtra
Application bug
Software IMAC Install Java installation High Rajasthan
Service Request
Application bug
Front end applications FG Connect - Life Low Jharkhand
Application bug
Telecom ServiesTelephone L
Telephone not workingow Low Maharashtra
ID Related Access change Folder Access Low Maharashtra
Service Request
Service
Front end applications Request IO System - Life Low Uttar Pradesh
Service Request
Software Internet Explorer Internet Explorer Low Low Kerala
Hardware Printer Low
Performance related issues Low Maharashtra
Service
Front end applications Request FG Connect - Life High S3 Maharashtra
Telecom ServiesTelephone Low
Call recording not working Low Andhra Pradesh
Hardware Printer Not working Low Low Uttaranchal
Software Email Access Related Low Low Andhra Pradesh
Software IMAC Install Acrobat Low Rajasthan
Service Request
Software Internet Explorer Access Related Low Low Maharashtra
Application bug
Front end applications FG Connect - Life Low Tamilnadu
Application bug
Software Email Outlook Express Low Low Gujarat
Hardware IMACInstall Device Low Uttar Pradesh
Service Request
Hardware Printer Access Related Low Low Gujarat
MIS Service Request MIS - Life Low S4 Maharashtra
Software OS Related Slow performance Low Low Madhya Pradesh
User Query
Front end applications FG Connect - Life Low User Query Maharashtra
Software RACE Access Related Low Low Kerala
Software Email Access Related Low Low Maharashtra
Software OS Related Access Related Low Low Kerala
Performance related Connect - Life
Front end applications FG Low Tamilnadu
Performance related
User Query
Front end applications FG Connect - Life Low User Query Andhra Pradesh
Network Branch Office
Performance related Low Low Maharashtra
Software OS Related Slow performance Low Low Maharashtra
Telecom ServiesTelephone L
Telephone not workingow Low Rajasthan
ID Related Password reset ID
FG Connect Front End Low Haryana
Service Request
ID Related Password reset ID
FG Connect Front End Low Punjab
Service Request
Software IMAC Install Low
Create new Archive / PST Maharashtra
Service Request
Software Internet Explorer Not working Low Low Maharashtra
Software MS Office Not working Low Low Haryana
ID Related Password reset ADS ID Low Rajasthan
Service Request
User Query
Front end applications IO System - Life Low User Query CHATTISGARH
Telecom ServiesTelephone STD not working Low Low Maharashtra
Performance related Connect - Life
Front end applications FG Low Tamilnadu
Performance related
Telecom ServiesTelephone STD not working Low Low Maharashtra
Telecom ServiesTelephone Low
Call recording not working Low Maharashtra
Service
Front end applications Request FG Connect - Life High S3 Maharashtra
Software Internet Explorer Internet Explorer Low Low Assam
Software FG Connect Access Related Low Low Uttar Pradesh
Software RACE Low
Log-in screen not coming Low Maharashtra
ID Related Creation IO ID High Andhra Pradesh
Service Request
Telecom ServiesTelephone L
Telephone not workingow Low Rajasthan
UPS Hardware Issue Abnormal sound Low Low Maharashtra
Hardware Printer Not working Low Low Maharashtra
Hardware IMACInstall Tonner High Uttar Pradesh
Service Request
Hardware Printer Access Related Low Low Kerala
ID Related Access change Email ID High Delhi
Service Request
ID Related Access change ID
FG Connect Front End Low Andhra Pradesh
Service Request
ID Related Creation ID
FG Connect Front End Low Andhra Pradesh
Service Request
ID Related Creation ID
FG Connect Front End Low Andhra Pradesh
Service Request
ID Related Creation ID
FG Connect Front End Low Andhra Pradesh
Service Request
ID Related Creation ID
FG Connect Front End Low Andhra Pradesh
Service Request
Hardware Printer Scanner Low Low Andhra Pradesh
Hardware IMACChange Tonner High Uttar Pradesh
Service Request
UPS Hardware Issue Ups not working High Medium Madhya Pradesh
UPS Hardware Issue Ups not working High Medium Maharashtra
Software OS Related Not working Low Low Uttar Pradesh
Telecom ServiesInstall STD Activation Low Rajasthan
Service Request
Hardware Laptop Physical damage Low Low Haryana
Software Printer Scanning Issue Low Low Karnataka
Software OS Related Access Related Low Low Madhya Pradesh
Telecom ServiesInstall Telephone Low Punjab
Service Request
Software Printer Not working Low Low Madhya Pradesh
Hardware Monitor No display Low Low Punjab
Hardware Laptop Display flickering Low Low Gujarat
Hardware Laptop Monitor not working Low Low Rajasthan
DESCRIPTION END USER DEPARTMENT END USER ORGANIZATION LOCATION
Branch Operations
install scanner 9889043856 (Akhatar) LIFE Gorakhpur - Kanpur
Branch Operations LIFE Burdwan
pls arrange eng in branch for printer configuration in all system need to connect the pinter to LAN Add:- 3rd Floor 39/37A Pa
Branch karnal branch for Desktop configuraction and data card Installtion Data card number is (07498582
Please arrange Engineer InOperations LIFE Karnal
Branch Operations LIFE
Hemin eng is working on same call system not working Emp name-Nandakumar PCochin Emp code-880828 Desg-RM Mob:-0956786
Branch rajamundry take Rajahmundry
Kindly arrange engineer inOperations branch to LIFE data backup on DVD for Mr.Vijay-885942. 9866188997 1st floor Sake
laptop needs on Patna
area manager newOperations to be configuredLIFEurgent basis emp id -1112623(Sanjay kumar Ojha) contact numer -80518
Branch Operations LIFE Sangamner
Pls arrange eng in branch for update antivirus antivirus showing offline user not able to access network. User name:- Nilesh
is not working Name Rawat Haldwani - Bareily
Dear Team laptop Branch Operations - Neeraj LIFE (Area Manager) Emp. Code - 1107029 Cont. No - 09719113669
Operations LIFE Patna
wipro lap top not working for user id 882082(9431225797).arrange for replacement temporary desktop at patna location.wip
be configured for LIFE Jabalpur
Hi The id needs to Branch OperationsMr. Nikhil Shrivastava Emp code 891604 MOb. No. 9303931154. Plz do the needful.
Branch Operations Rajkot laptop
Nikunj Anandkat emp code 1110091 City head - LIFE Mallassurance submittedRajkot for IT clearance please send IT pers
Operations LIFE
pc not able to login not working Regards Avdesh Kumar Singh - 881942 - 9664231578 Kandivali
Branch Operations LIFE Mangalore
please arrange engineer for a data backup with archive.pst and burn on dvd.user will arrange 2 Blank DVD Disc User id 11008
DEAR TEAM IN ERODE BRANCH LIFE Erode
Branch Operations TO ALL THE SM'S PRINT OPTION IS AVAILABLE.BECAUSE OF THIS WE ARE FACING LOT
Branch Operations LIFE Jalandhar
Dear team I want to take the backup of my archived mails because iam going to change my CPU . REGARDS Navneet Kaur 98
Branch Operations LIFE Kolkata 2
Dear Team Pls arrange eng in branch user not able to give netmeeting system is getting hang... Unable to work as system get
Operations LIFE - 26/56/1
Pls arrange eng in branch for data backup...09895269288 Add:- Felicity Square TCTrivandrum Nr. Statue Junction M.G Road
Branch Operations LIFE Jalgaon
https://mumhoimislf01.fgi.ad/Reports/Pages/Folder.aspx?ItemPath=%2fLife%2fDash_Boards%2fClaims_Pending_Requireme
Branch site at any LIFE Bareilly
unable to open Mock test Operationssystem kindly help on urgent basis Emp 1112485 Mob-09305323352
install Operations do
Dear Team Please Branchoutlook in my pc. kindlyLIFEthe needful. Mobile No. 9709023807 Jhumri Tilaiya - Ranchi
Branch Operations LIFE Belgaum
SYSTEM CURREPTED SO PLEASE PROVEIDE THE BACK UP FILES WICH I HAVE MAINTAINED EMP CODE - 1100378 - SANTOSH D
Branch Operations to
life printer was used by non life employee... needLIFEstop access. Surat
check the attach screen shot from the system while approvingThane in GIS we are not able to find the clai
Dear Team Please Channel Operations LIFE claim
Branch Operations LIFE Aurangabad
Dear Team Request to install Call recording devise on another PC. We have to transfer current PC to other work station. Con
Telephone is not working
Audio recording in Branch Operations LIFE Ghatkopar
Operations LIFE Jodhpur
Dear Sir i have forget my password for mediassistind kindly new password generate to me please do the needful.my emp id
do the Operations LIFE Ranchi
Dear Team Kindly Branch needful to creat ID -password for FG connect for Ramgarh BM Mr. Manoj Kumar SinghDetails as bel
Operations LIFE Rajkot
We run the deposit slip on 30/06/2011 inwich the cash denomination is showing as Zero. Deposit Slip No-RAJ110630C1. Emp
....please help
FG connect locked Operations LIFE Thane
Branch Operations
Unable to print receipt. akhtar mob-9889043856LIFE Gorakhpur - Kanpur
another desk and
movement of pc toBranch Operations configratin LIFE of outlook Riddhi 9930997976 Thane
Branch Operations
Kindly configure the ms office 2003 and instal theLIFE Durgapur
convertor xl 2007 to 2003. kindly do the urgent basis.and my contact no. is
Branch Operations LIFE Bhopal
i am unable to regularize my attandance due to some error. Please help. Anurag 9039000494
the leave request
Not able to updateBranch Operations Riddhi 41514782 LIFE Thane
Branch Operations LIFE
Not able to regularise attandance for Weekly off day i.e. 23rd Jul 2011. Thane
Branch Operations LIFE
new joining Sm mail not confirgure pl do this needful. Puneet arora- 9784694862Kota E-code. 1110879
Branch Operations LIFE
Kindly created user ID for FG CONNECT IO for OFF ROLE employee of BHIMAVARAM. Rajahmundry
a conference LIFE Ludhiana
Please arrange for Operations call by 11.30am today for 25 persons the conference will be chaired by Mr.Manish Badlani. R
Branch connect IO LIFE
Kindly create user ID of FGOperations system & PMS ID for user 1112707 Rajahmundry
converter of microsoft XL 7. Kindly do the needful.
Kindly cofigure theBranch Operations LIFE Durgapur
Problem Outllok Problem 1108182 9822933336
IP problem Codex Branch Operations LIFE Jalgaon
Branch laptop Basavaraj - 09886614001
kindly install printer in BMOperations LIFE Hubli
Branch Operations LIFE
Wants C Drive in Sharing and telephone Recording not working Ghatkopar
Branch Operations LIFE as per recording software these call already
Hi As per mail from MS operation team that we not make 4 welcome callings but Jalandhar
Branch Operations LIFE
Team Error in voice recording system.Please contact 9797592931 Jammu
Operations
Telephone not working Extn - 4587 Emp Code - 881915 LIFE Thane
Branch Job wants LIFE Borivali
Rajesh Potdar has Left theOperations to Switch off his PC and restart Regards Satish K Mehta 9769080180
Branch Operations LIFE
Reflecting IP problem OUTLLOK not working Codex not working 1108182 9822933336 Jalgaon
Operations
not able to view scan images in FG connect.... LIFE Thane
Operations LIFE Thane
Need the Data for all the Policy Source from Vashi Branch the branch code is "VAS". The Field required are as follows: 1. Polic
Branch Operations LIFE Vashi
Printer to be connected to Laptop of RM Alliances sitting in Vashi branch - Amit Wasson... 9920766624. Else call up 6728960
Branch Operations LIFE
Dear Sir Kindly reset my FG Connect Password Due to i was forget my Password. Jodhpur Kindly reset my Password ASAP Name:-Vin
Branch Operations LIFE
Outlook getting error please find attached snap & do the needful. 9844835401 Belgaum
Branch Panasonic LIFE
I am not able to scan fromOperations printer machin without using system pleaseBelgaumdo the needful. 9844835401
Branch Operations MY Bhopal
RACE AND LAN CONNECTION NOT AVABLABLE INLIFE LAPTOP PLEASE RESOLVE THE ISSUE IN URGENT BASIS. EMP CODE 1112
Branch Operations LIFE Trivandrum
hi; updated all the call details but in mis not reflecting the same.kindly resolve the issue.contact no 9995894289
Team in a LIFE prakash - Ranchi
Dear Team DearOperations other computer internet not work. Regards Divya Ramgarh 9835746896
Branch Operations Task reported
error showing during receiving and sending mail LIFE 'Microsoft Exchange Server'Cuttack error (0x8004010F) : 'The operati
Operations
please reset my LIFEASIA password. urgently LIFE Thane
Branch Operations LIFE Jodhpur
Dear I am not able to open Group Mediclaim Insurance so help me asap todays is last date for update all information so hel
Operations
please reset my life asia password LIFE Thane
Branch Operations LIFE Bharuch - Baroda
pls help to increase bandwidth for branch BHARUCH as we are facing problem of slow performance of systems where it take
Branch Operations LIFE underwriting
not able to open the powerpoint ppt which are password procted or read only.all Ahmedabad ppts/upgrades&product one p
Operations LIFE Ramgarh - Ranchi
Dear Team TONER OF Xerox Printer 3210 is Empty. kindly Arrange. thanks and Regards Divya Prakash 09835746896
password codesk the
dear sir Unable to Branch Operations please find LIFE the concern AKHATAR 9369023018Varanasi
Branch Operations
Need printer connection for user 1112707 LIFE Rajahmundry
Branch Operations LIFE Burdwan
need to acces operation workflow folder ( \\10.1.36.12\operation_workflow\Persistency East-1\OFE-CRO-BOE-2011-12)
Branch Operations LIFE Chandigarh
Please book a con-call on 1-8-2011 at 11:00 am. Ports: 15. Duration: 1 hour. Agenda: persistency. Chairperson: Rohit Prakash
the MIS of LIFE Kolkata
Dear Team As perOperations 29th July below mention Welcome calls have been marked as NON FTR - Where branches have
Branch Operations
desktop showing some error.. LIFE Goa
Branch Operations
Getting error message in out look express. LIFE Calicut
Operations LIFE Kolhapur
WE CAN CAN SEE THE RECORDING HAPPENING WHILE DOING NB CALLING BUT AFTER END CALL WHILE UPDATING WITH APP
Branch Operations LIFE
not able to view the New Day End for 29/07 Old day end is visible Riddhi 41514782 Ghatkopar
Operations BOE's BHUBANESHWAR
Please create the E-Mail ID's for the New Off Roll LIFE as per the enclosed IT - ARF's. Feel free to call me for any clarification
Branch in FG Connect for Policy No - 00166854 - URGENT
Need to Inforce the Policy Operations LIFE Thane
Branch System Fg RMS Delhi South
please create Emial ID I/O Operationsconnect andLIFE of Deepak Sukesh & Gaurav - off-roll employee in life operations
Branch Operations i am Bareilly
please configure the emaild id and RACe becauseLIFE new joinee BLM Emp id 1112485- Shyam Shankar Mishra Cell:930532
Branch
error in calling software Operations LIFE Jammu
Branch Operations LIFE Rajahmundry
Banner Sheet has to be disabled for xerox work centre 5632. We are unable to change the same at branch level.
Branch Operations LIFE Indore
Mr AVANISH KUMAR MISHRA has transferred from Raipur to Indore Branch but mail in out look and race not working in Lapto
check Operations LIFE Hissar
Dear team pleaseBranchmy call recording system as i have done calls on each and every case of new business but in MIS ope
Operations LIFE Patna
FOR ACCESS OF DMS (OMNI IMAGE 7 ACROBAT READER) FOR USER ID -1105821 CONTACT NO-9534396396
Operations
BB set-up mail box set-up or CC HOD id LIFE Thane
Branch Operations LIFE Asansol
DUE TO SLOW PERFORMANCE WANT TO CHANGE MY OS FROM WINDOW7 TO WINDOW XP AGSINST EMP CODE-886018 CO
Branch Operations
printer is not working. LIFE DGP House
Operations LIFE employees.
Dear Concern Please create Email ID of Deepak sukesh gaurav - These are off rollDelhi - South
Branch Operations
Banner sheet option has to be disabled. LIFE Rajahmundry
not working
branch recorder is Operations LIFE Delhi - South
Alliances Operations LIFE Ahmedabad
Want to installed new printer with Scanner Panasonic KX-MB772 in PC. Hemant Nikumbh (M) 9898372528
Branch Operations
Unable to send mail...8420494281 LIFE Burdwan
Operations LIFE
Dear Team Attachment not open Divya Prakash 9835746896 Ramgarh - Ranchi
Branch Operations
Hi Please install Email ID of BOE-Yamuna Nagar. LIFE Nagar 9996100502
Regards Rishi Datta BM-Yamuna Ambala
Branch Operations LIFE Madurai
Unable to update the policy no. Phone number no displaying. Please contact - 9842124567
Branch Operations LIFE
REQUEST YOU TP KINDLY PROVIDE CAFU APPROVAL RIGHT FOR NAGPUR BRANCHNagpur TO MR.JITENDRA BAHATKAR EMP ID-8887
Branch Operations LIFE
PLEASE RIGHT TO SEND MAIL TO ALL FG NAGPURLIFE TO EMP ID-888762 Nagpur
Branch Operations LIFE Allahabad
Dear Concern Please changwe toner on urgent basis in allahabad branch Reg!! Shailesh Pandey 9454147800
Branch Operations
NEED TO RESET THE PASSWORD OF ADMIN DESKLIFE Rajkot
Branch Operations LIFE
kindly reset my LAN Password. regards Nitesh Sharma 09835360088 Jamshedpur
Branch Operations LIFE Aurangabad
Dear Team One Lenova PC in branch is not working. We are unable to open the same. Contact person:- Ravi 9923169212 Sh
PASSWORD OF MY
PLEASE RESET THE Branch Operations PC IMP NOLIFE Jamshedpur
- 890856 PASSWORD - password@2 regards Nitesh 9835360088
Operations LIFE
atatched print screen where i am getting not read deleted mails acknowledgement Thane
another desk and
movement of pc toBranch Operations configratin LIFE Thane
of outlook approval taken from admin for movement Riddhi 41514783
Branch Operations LIFE
Telephone not working unable to do outgoing call Sandeep-09798658799 Dhanbad
Branch Operations LIFE Indore
Mr AVANISH KUMAR MISHRA has transferred from Raipur to Indore Branch but mail in out look and race not working in Lapto
Branch Operations LIFE in Life
For the policy number 00169132 address has been changed Plz update the same Calicut Asia.
Channel Operations
My system is very slow LIFE Thane
Operations LIFE
PDF format not saved while scanning the documents direct to provide path Thane
provide access to nanda
Dear Team Please Branch OperationsMr Sourabh LIFE ( employee code - 1112342) Chandigarh
create a new LIFE Kolkata
Dear Team Please Operations Email Id as I am using common Email Id i.e; kolkatahub Access Request Form attached with a
Branch Operations LIFE Rajahmundry
employee 885942 has been transferred to new location. hence data has to be transferred to new pc. Kindly refer to call ticke
Branch Operations
TELCALLING MACHINE NOT WORKING LIFE Nagpur
Branch
not able to scan the files. Operations LIFE Allahabad
Branch due to system LIFE
Unable to update address Operations error for Policy No - 00209362 & 00203339 Thane
Branch Operations
Unable to send mail. 8420494281 LIFE Burdwan
reset the password LIFE Yadav
Dear Team please Branch Operations of FG Connect for user ID 1110124 Vikram Hissar BM fatahabad 9812477387/999111
Branch call to Mr.
Link DOWN at Nagpur Pls OperationsSameer 9922007690 LIFE Nagpur
one of our LIFE
PC not working forOperations outsource staff Extn - 4587 Thane
Branch has joined LIFE Deheradun
New BM Mr. Ashish Ahuja Operations recently and he wants to configure Laptop. His Employee code is 1104326 and mobile n
Branch Operations
not able to open ecs solution file in open office. LIFE Ahmedabad
Operations LIFE
Scanner is not working .printer Xerox Workcentre pcl6- 4150 Kottayam
Branch Operations LIFE
please reset the window login passwords of Mr. Arpit Malviya Emp Code 1112726. Indore
Branch pls set up
IO password not acceptingOperationspassword asLIFE io1234 riddhi Ghatkopar
Operations LIFE
Unable to upload document in DMS. Showing server error while uploading. Thane
Branch Operations LIFE idea for
Link for persistancy : http://persistency/lms/mylogin.aspx not working. Dont haveThane raising call for persistancy link. Ple
Branch Operations
UNABLE TO OPEN EXCELL FILE. MOB:8420494281LIFE Burdwan
Not able to LIFE Thane
Emp code- 888850Operations run report of Medicals... Please help Link - https://mumhoimislf01.fgi.ad/Reports/Pages/Fold
Branch Operations LIFE Ahmednagar
New BOE join @ ahmednagar so please update NB calling system PC regards ganesh rathi BOE 9011011185
Operations LIFE
not able to open the dashbord reports- Pending requirements. Thane
Dear Concern Please help Sir please help
Branch Operations me in AMLIFEsystem data report not openAllahabad me and do the needful. Regar
mails not working Operations LIFE Thane
be installed as Renewal letter LIFE sent in vernacular Languge. Tamil font saved in my desktop.Need to p
Tamil Font need toBranch Operations to be Salem
Operations
Report Manager link is not working. LIFE Thane
Branch Operations lap
employe name sapana kapoor mob 9727753633.LIFE top showing as not available Surat in domin
Branch Operations
Need to configure OUTLOOK. Mobile 8420494281 LIFE Burdwan
Branch Operations
hi i am unable open the system please reset my LIFE Vijaywada
system password id 886331 regards noorkhan 09392044566
Operations owner
Kindly map Risk & Sales Compliance as additionalLIFE department in CLS. Extn # 4752Thane
Branch Operations LIFE Ajmer
In this policy La want to change name & AGE because during login La has submitted non std age proof but now la is submittin
Branch Operations LIFE Nagpur
please arrange Engineer nagpur Branch OS Related problem Error is press F11 Restore c drive if need format please take all d
Branch Operations 0253- Nasik
PL CONNECT MY WORKSTATION TELEPHONE NO.LIFE 6638026 WITH CALL RECORDING SYSTEM PL ASSIST
Branch Operations
Need to configure the Outlook Thanks & RegardsLIFE Jayanta Goswami 8420494281 Burdwan
Operations LIFE Thane
Kindly create a new folder Announcements of Year 2011 in http://fgintranet.in/ Service excellence /Important Announcemen
Operations LIFE
Avaya not worrking error occured " Linkk Down"..Debabrata|Contact Centre|Thane HUB|4861Thane
Operations LIFE Sangamner
local printer not working. kindly do the needful. Thanks & Regards Nilesh Patil. BOE Sangamner. 9175550065 / 9270100484
Operations LIFE
Pls reset the my FG connect Id emp code-887008 and confirm the same RegardsThane Gopal
Branch Operations
request for new toner for xerox 3210 for bharuchLIFE Jamnagar
location....as existing toner is empty...hence kindly do the neeful...call 9825
Branch Operations LIFE Vijaywada
hi welcome calling tracker not opening in my system please help me regards raju 09866221956
Branch Operations LIFE
Printer configuration for Mr Ranjith thampi.Emp code 1104688. Contact number 9895499022Cochin
Branch Operations LIFE
not able to download the complete data from rms also it takes time to open. Ahmedabad
Branch Operations
panasonic KX MB772...ACCESS FOR BOTH BOE 66894205 LIFE Kandivali
ASIA & Printer..(Tickect logged on behalf of Mahesh kadam) Debabrata|Contact Centre|Thane HUB|4861
Need to install LIFEOperations LIFE Thane
Email Access Reated Operations LIFE Thane
Operations
Dear Team Pl help me as my email is not responding LIFE Thane
Branch Operations LIFE Bharuch
pls configure emails into new system...call 9825260926 user got transfer from jamnager to Bharuch
transfer the recording machine to anorther ID as cusrrnet employee is being transfer in which call recordi
Dear Team PleaseBranch Operations LIFE Kanpur
downloaded in my LIFE Ahmedabad
since open office isAlliances OperationsPC I am not able to open large excel data file and powerpoint presentation and also un
Operations
Policy No.00185361 is review required status plsLIFE Pune
change the status from review required to lapse.
Dear Concern Kindly help spare Branch area
Branch Operations me no anyLIFE cartidge foun in AllahabadAllahabad also cartridge in printer 4150
Operations
Not able to open files from Openoffice... LIFE Thane
Monitior not workingOperations LIFE Thane
Branch Folder & Change persistency Hublito Belgaum Cell; 9480789636
kindly create the Personal Operations LIFE Hubli
Branch Operations LIFE Ghaziabad
Printer not be attched to Mr. Mradul Kant Gaur System. E-Code:- 1112119 Doj:- 27/05/2011 Contact No:- 9873344624 So Pls
Branch Operations LIFE certificate for
Dear Team Pls find attached error which is occure when try to generate premiumAhmednagar below mention policy's for F
share file.
not able to modify Operations LIFE Kandivali
my folder (personal) LIFE
In my mails one of Branch Operations not able to check the 1 year data request Chennai you to check on the same and do the need
Branch working properly. Ajay Dhaiya BLM-Ambala 881635 8146559779
Hi Outlook and race is notOperations LIFE Ambala
Branch Operations LIFE Bareilly
please reset the FG conenct Password on urgent basis Emp code : 1109145 Prashant Awasthi Area Manager Cell: 983927751
Branch Operations LIFE Belgaum
Kindly configure the system beolw mentioned transfer Employe E Code: 882177 Cell:9480789636
Branch error in Fg LIFE Ranchi
Dear Team There is some Operations connect(ranchi Branch).yesterday we have done EOD instrument tallied.While BM was a
Branch Operations LIFE
not showing calling update in call recording system. App no. T00253037 Jaipur
Not working....... Operations LIFE Thane
Branch Operations LIFE No. 9709023807
Dear Team Window Live mail is not properly work. Kindly do the needful. Mobile Hazaribagh - Ranchi
Branch Operations LIFE Patna
Dear Team Our Area Manager is not able to open Google in his laptop.Please help. Contact no. 9934317451.
Branch of FG connect.
Kindly reset the password Operations LIFE Meerut
FG Connect to the BHUBANESHWAR
Please provide the Operations & IO Access rightsLIFE new Off-Roll BOE's who have joined as per the enclosed IT - ARF's. Th
Operations LIFE Trivandrum
In FG Connect needs approval for CAFU rights & I/O System access kindly do the needful Emp Name : Victor Joeph Emp No :
configure the entry LIFE Madurai
Dear Team KindlyBranch Operations user password intranet support race module FG connect and other BOE related service
Branch Operations LIFE
Dear mail ID is not working kindly do the need ful Emp ID - 1108135 CEL NO- 8239028000 Jodhpur
Branch Operations LIFE Jalandhar
Branch Recording software not working please do the needful regards Parmpal Singh BOE Jalandhar Cont no. 9780968626
Operations LIFE
Hi Please configure the Outlook of Deepak Kumar srivastava E . Code 1107916 Kanpur I.P address 10.1.37.120 M No 0991938166
Branch
PLEASE CREATE PMS ID Operations LIFE Delhi - South
device Operations
Hi CAll Recording Branch not working LIFE Aurangabad
ID
PLEASE CREATE IO Branch Operations LIFE Delhi - South
Branch Operations
PLEASE CREATE FG-CONNECT ID LIFE Delhi - South
Branch Operations LIFE Deheradun
Our BM has recently joined the office and his laptop is not attached with printer. His employee id is 1104326 and mobile num
Branch Operations LIFE Shimla
find the attached file in which 2 cases are reflecting that welcome calling not done but it showns in welcome calling tracker p
Branch Operations LIFE
This is to inform you that the PRI line is not working. Durgapur
Branch Operations
mediassist site could not open 9368697714 LIFE Allahabad
Branch Operations LIFE
kindly set my archive on Microsoft outlook express sahabuddin 968165012 Durgapur
Operations LIFE Jabalpur
unable to update the welcome calling as phone lines were not working. Application no.T00557370
update my Mobile LIFE
Dear Team Kindly Branch Operations number in contact detail. Contact No-8055031684 Ahmednagar
Branch Operations LIFE Thane
ON BEHALF OF JYOTI MENDON (Employee ID: 881167). Call recording system is not reflecting in computer. Request you to se
Branch Operations LIFE
Dear team kindly give the Acces to off Roll BOE's and the details are given below NameTirupati Branch Name Reque
Branch Operations LIFE
Hi Team my race not working Regards SANTOSH KANASE 7798178934 Ahmednagar
give the Access for LIFE Tirupati
Dear Team KindlyBranch Operations the IO to Offrol BOE's and the details are given below Name Branch Name
Branch me in Phulpur LIFE Phulpur
Dear Concern Kindly help Operations Branch location network is now very very slow. also not work properly Please help
facility on land no. LIFE
need call recordingBranch Operations 02316624010 CRO desk kolhapur Kolhapur
at desk 884527 9373253425 LIFE
Need PH recordingOperations Jalgaon
need to creat and LIFE Surat
FG Connect user idBranch Operations rights for CAFU generation alloted to new AM Chirag Khansaheb.
Operations
Wants to Archive mailbox. LIFE Thane
Branch Operations LIFE Ahmedabad
I am not able to pull the data from RMS system because in this system only 1127 cases are showing in file so request you to p
be inststalled LIFE
need excel2003 to Operations & file conversion software 884527/9373253425 Jalgaon
Operations
Missing cases in the report of CLS LIFE Thane
PC not working Operations LIFE Thane
been locked
My FG connect hasOperations ..kindly reset my LIFE password asap. Aligarh
Operations
not able to access pc 0771-6690001 LIFE Raipur
Branch is not working. ContactLIFE
Dear Team Call recording Operations Aurangabad
Person :- Ravi 9923169212 Shekhar-9545259111
Operations
NOT SHOWING THE DETAILS LIFE Mangalore
Branch disabled. I on behalf of Area Manager AnkitMeerut08979890066.
Fg connect account showsOperations log this call LIFE Vohra
Branch in FG Connect for Policy No - 00510865
Need to Inforce the Policy Operations LIFE Thane
in codesk contact LIFE
unable to log a callBranch Operations no.: 9825260926 Jamnagar
Branch nb call updating in softwere but it is not showing pls update from your side
application no. T00587293Operations LIFE Ajmer
Operations LIFE
OS HAS CURRUPTED PLEASE ARRANGE A ENGINEER VISIT ASAP Jabalpur
Branch Operations my matter.
Dear Concerned the network is not available onLIFE laptop. Kindly look into theLucknow regards Syed Shahid 979371000
my LapTop LIFE
Unable to Log into Operations pls do the needful. Contact Details: Name # ChiragSurat Khansaheb Number : 099251-94444.
Operations LIFE Sangamner
unable send mail from my ID. kindly do the needful. Thanks & Regards Nilesh Patil. BOE Sangamner 9175550065
Branch Operations
UNABLE TO OPEN THE SCAN COMMON FOLDER LIFE Nagpur
do the Operations LIFE Ranchi
Daer Team Kindly Branch needful to creat User ID & password of FG Connect for Binda PrasaD(BM Lohardaga E code:-110622
Branch Operations LIFE Ahmednagar
iam unable to connect http://esawslb-698315227.us-east-1.elb.amazonaws.com/FutureGenerali/fgmain.html tocomplete Et
DEAR TEAM I WANT TO CHANGE THE DESKTOP DATA (MADURAI) TO LAPTOP.KINDLY DO THE NEEDFUL.IT'S URGENT.
Branch Operations LIFE Erode
Branch Operations LIFE Nagpur
REQUEST YOU TO PLEASE CONFIGURE THE PC FOR ADMIN NAGPUR IN CASE OF ANY ISSUE PLEASE CALL ON-9503798528
Operations LIFE Guwahati
while doing the call log in fg connect it is showing as invalid mail id . please resolve the issue on urgent basis . niva rani konw
Branch Operations LIFE Ahmednagar
i am unable to connect the link http://esawslb-698315227.us-east-1.elb.amazonaws.com/FutureGenerali/fgmain.html to co
B2B Operations is not the needful
user 880816 (meenu madan) ---branch recording LIFE working .pls check nad do Delhi - West- 9911255315
find attachment and LIFE
Dear Team PleaseBranch Operations give acess for opening of Agency desbordPatna link.
Branch CODE all the are is showing Please do the needful Vijay Ku
In FG Acdemy for ETHICAL Operations modules LIFE not reflecting only 1 moduleRajahmundry
Branch Operations LIFE
Hi Pls reset Password to open the PC Regards Smita Rai 0120-4711809 Noida
No scanned images LIFE name:
scanning problem Branch Operations getting refl;ected in Network drice ContactKannur Maya Shibu Emp no:882875 Mob:9
Operations done Pune
For application No.T01023053 welcome calling is LIFE (screen dump of the details attached) but still it is appearing in calling
Operations LIFE
Error while giving "send&Receive" option. Contact on 9946780800 Thrissur
Operations LIFE callings
calling done on 21-7-2011 & 23-7-2011 to app no. TS37207948 & TS4924394 bothKolhapurare updated on same day but its re
ID for Operations
Kindly create USERBranchfollowing: FG CONNECTLIFE IO SYSTEM PMS Rajahmundry
.BUT NOT REFLECTING IN BACK UP DATA . SCREEN SHOT ATTACHED
NB CALLING DONE Branch Operations LIFE Pune
Branch Operations LIFE Ludhiana
As per the MIS In Application no.T01070223 Welcome calling is not done. But as per Epabx Welcome calling has been done
Branch Operations LIFE
Email problem...Archive problem Contact No.9819543481 Ghatkopar
Branch not display LIFE
fg connect not opening IE Operations webpage Ketki 9422842664 Nasik
- Connect access request 1. Neha Jain - Branch Manager - Hyderabad 2. Sampati.durga Pradeep - BOE - O
New employee FG Branch Operations LIFE Hyderabad
Dear sir Branch Operations LIFE Gwalior
One ARF logged today which is not inwarded in IO Due to application number already exist.Details are given k
Operations
FG Connect not Working for all users LIFE Thane
Operations LIFE
need to change the status on FG Connent for policy no: 00339787 & 00686090 Thane
system from Customer serviceLIFE to Another Place ( Workstation @ Vijayawada branch and also kindly g
Hi Kindly shift my Branch Operations desk Vijaywada
Branch Operations LIFE
CALL RECORDING NOT WORKING AGAINST THE EMP CODE-886018 CONTACT NO.8001600450 Asansol
Operations LIFE
Please reset the FG Connect password of TP374673. Please contact on 9946780800 Thrissur
Branch Operations LIFE
WELCOME CALLING TRACKER IS NOT WORKING.PLEASE DO THE NEEDFUL Rohtak
Operations LIFE Guwahati
I am unable to login as my IP address is showing that it is being shared. Pradyut Bhattacharjee - 9435703602
PC not working Operations LIFE Thane
Operations LIFE Trivandrum
Iam unable to do receipt posting in pathanamthitta branch after receipt posting the window opened as bankcode is not sanc
Branch Operations LIFE
Need to Inforce Policy in FG Connect for Policy No - 00157187 00158299 & 00159130 Thane
Branch Operations LIFE
Need to Inforec Policy in FG connect for Policy No - 00509811 Thane
Operations
Phone lines not working gurminder Singh 9780888005 LIFE Chandigarh
Operations LIFE Kolkata
Under the FG Connect the PSS enquiry is not showing details for some policy no. example -00519212 00359953 00560446 e
Branch check working condition of laptop surrender by user 882856
kindly send an engineer toOperations LIFE Jaipur
Operations
Not able to sent the mails through Excel query LIFE Thane
Branch Operations
MD SAHABUDDIN EMP CODE-1110118 HAS BEENLIFE Asansol
TRANSFERED FROM ASA TO DUG AND SO EMP CODE (GLOBALINNOVOPS03
Branch Operations LIFE Ajmer
ajay agarwal/883513/ajmer branch/AM...............his computer speed is very slow .................Ajay(9772280888)
Branch Operations reset
Dear Team my account has been locked pleaseLIFE the password 9812477387 Hissar
Branch My E-Mail..Please Do The Needful. Name:- Wasim Ahmed Emp.Id:-1112659 Mob.No:-9782467365
Dear Sir Please Configure Operations LIFE Jaipur
PAYMENT ASSISTANCE with LIFE
addition of Mail ID New Business - Operations Finops Mail ID Regards Bhupen Extn 4574Thane
Branch Operations my matter.
Dear Concerned the network is not available onLIFE laptop. Kindly look into theLucknow regards Syed Shahid 979371000
Operations
pls reset the password login ID- F888079 LIFE Gurgaon
Branch Operations LIFE Calicut
For the policy number 00242830 address correction has been done but the corrected address is not showing in bach end.Ki
Channel
please reset the password Operations LIFE Thane
Branch Operations LIFE Jammu
Team Telephone no not display in the voice call recording system while calling.Please call 9797592931
Branch Operations LIFE Patna
Desk Top is not working on proper way. Re-Configuratioon required. Contact Person Mob No.9934317451
Operations Data Chandigarh
Laptop properly not working id configuration andLIFE Transfer EMP 1112437 contact No. 08054986699
Branch Operations LIFE Calicut
For the policy number address change has been done 00508243 but there is no changes happened in Life asia.Kindly change t
Id's for off roles BOE's. AccessLIFE
Kindly create emailBranch Operations request form are attached. Chandigarh
Dear Concern Kindly help LIFE Allahabad
Branch Operations me Welcome calling recording machine not work in Allahabad Areak. Please help me
Branch Operations LIFE
Kindly create FG connect ID's/ I-O ID's for the attached request forms. Chandigarh
data required for the issuance period 01.04.2011 to 30.06.2011 on priority. Fields Required Policy No
Address proof typeOperations LIFE Thane
Channel Operations
Please reset the password as locked LIFE Thane
the detials LIFE Thane
Dear Team Pl giveOperations from FG connect for address proof given for the excel file given to PUSHPENDRA PANDEY & AB
POP UP NOT SHOWING Operations LIFE Mangalore
Branch Operations LIFE Thrissur
Please reset password of below user User ID : global79 Contact : Sumith N K - 9746645544
Branch Operations LIFE Kindly do
Kindly configure FG connect of BOE MD sahabuddin and his emp code is 1110118.Durgapur the urgent basis.
Branch Operations
branch recording not working Riddhi 9930997976 LIFE Ghatkopar
ID Password for new LIFE
Please Provide the Branch Operations user Admin Nagpur Miss Rupali sarkar 09503798528Nagpur
Operations LIFE
BB set-up and email id set-up had raised it earlier on sat Thane
Fg connect IO DMS
dear sir create idBranch Operations viewer / LIFE Varanasi
uploade ) please find the Ecode 1112687 of the concern (Mr.akhter husain )
Operations LIFE Amritsar
I am not Able to Do new Cal log in FG Connect-Customer Service.(Error file attached) Also there is same error while trying to g
Branch Operations LIFE Vashi
The Printer 5687 PCL6 is not working ...Paper is Jamming and Scanning is not happening.. Contact 67289600 .
GROUP OPERATIONS
my email id still not working LIFE DGP House
call in Operations service module. I am call log on Meerut Mr Komal Singh BM contact no. 8
Not able to call logBranchFG connect in customerLIFE behalf of
in Customer service
Not able to log callBranch Operations module. LIFE Meerut
Operations
unable to log to system LIFE Thane
Branch Operations LIFE
Not able to play the recording system Regards Satish K Mehta 9769080180 Ghatkopar
Branch Operations CALL Durgapur
kINDLY CONFIGURE OF E MAIL ID AND RACE ANDLIFE RECORDING SYSTEM OF BOE MD SAHABUDDIN AND HIS EMP CODE IS
Branch rejoin the LIFE Amritsar
Kindly arrange engineer toOperationssystem in domain. Unable to take remote session. Varun Soni:- 888513 ph no :- 931620
Operations LIFE Thane
Avaya Not working.." link down.Waiting.." error occured | Debabrata|Contact Centre|Thane HUB|4861
Branch Operations LIFE
Need to configure the outlook . contact no 8420494281 Burdwan
Operations
NOT WORKING . 9880090876 LIFE Goa
is performing very
FG connect systemBranch Operations slow. EMP:LIFE 885494 EXTN NO: 4529 Thane
Channel Operations group
Request you to reset the password of F880163 ofLIFE asia Thane
Lanport activation.. LIFE Ahmednagar
Pls arrange eng forBranch Operations Dear Team in ahmednagar location some workstation LAN port are not working. Kind
ARE NOT VISIBLE PL
ARCHIVE FOLDERS Branch Operations ASSIST LIFE Nasik
Branch Operations LIFE
Printer configuration for Mr BIJU Joseph 1112595. Contact number 0484-6626111 Cochin
Branch Operations LIFE Thrissur
Please do the needful to provide access for recepting through BM's laptop at Kollam branch. BOE available at Kollam branch
Branch Operations LIFE
New Joinee :Mohammed Nijas Emp code:1112497 Contact no:9895494929 want Kannur to configure the same
Branch Operations LIFE Zone. Chair
Please confirm audio conference on 4th July at 3:00 P.M. 36 participant in Central Ahmedabad Person Praveen Kumar. ROM c
Branch Operations LIFE Cochin
Pls arrange eng in branch for Laptop configuration not able to take netmeeting. Lap top configuration of Mr Manoj B B emp c
Branch Operations
DESK PHONE NOT WORKING LIFE Pune
Branch Operations LIFE Jamnagar
Pls update antivirus defination as updated definations are older more than a year...pls refer screen copy & do the needful ASA
Branch jaipur branch LIFE need
Please arrange Engineer inOperations system not working (Booting Problem) if Jaipurformat please take all data backup wi
Operations LIFE Pathanamthita
mail access kindly do the needful not showing the subject column contact no 9037286636.
Branch Operations LIFE
fg connect is not working...of user 888193 contact no is 9649914009 Jaipur
Mediassist website. LIFE Karvi - Varanasi
not able to login inBranch Operations contact no.: 9005879549 : Ajay kumar mishra Rachana
is nto working properly.....
hi my mail service Branch Operations LIFE Visakhapatnam
Operations
Please reset the password for 888989 LIFE Chennai
Branch Operations
OUTLOOK NOT RESPONDED PROPERLY PL ASSIST LIFE Nasik
Branch Operations LIFE Allahabad
Kindly arrange an engineer for allahbad branch need to check two system and two data card are not working. Dear Concer P
Dear Concern Kindly help LIFE Allahabad
Branch Operations me to installed windows7 Software in my system some file not open in my system plea
Branch system access required (Icon missed from the desktop)Rajahmundry Kumar-885942 9866188997-
Telephone voice recordingOperations LIFE Name : Vijay
Branch Operations LIFE Tirupati
Kindly Call Mrs.Lakshmi ( 9397836441) BOE her IO Password has been forgot so kindly resent the same do the needful ASAP
reset Password for
Dear Team Kindly Branch Operations FG connectLIFE Ahmednagar
ID-f1112665.& also reset for IO ID-1112665. User name-Mahesh Gupta. Con
Branch the problem LIFE
Call recorder not working Operations getting reapeatedly please do the needful.Belgaum
Branch Operations LIFE Kolhapur
my telephone no. 02316624010 is not in recording system kindly attacehd my telephone no. in recording system mahesh 95
Branch Operations FG Intranet. But it shows that the progress is still under process. Kindly clari
Ethical Code L&D had been already completed in LIFE Madurai
DATA Operations LIFE Udupi
Pls arrange eng forBranchrestore and system configuration i am transfred to udupi.kindly send engineer to udupi branch conf
new pc configurationOperations LIFE Pune
receipting the below LIFE Hyderabad
Getting error whileBranch Operations case Dear Abhishek Please find the attached error and do the needful. Policy No: 0
Operations
Printer is not working fine prints are not clear LIFE Thane
Branch Operations LIFE Zone.Chair
Please confirm audio conference on 25th July at 1:00 PM 36 participant in CentralAhmedabadPerson Praveen Kumar - ROM C
Operations
Cops West ID not working on my PC LIFE Thane
Dear Concern Please help LIFE System.
Branch Operations me to install windows7 Softwae in AM SirAllahabad Regards Ravindra Kumar ALA Br
Branch Operations system is not working . Contact Tirupati
Pls arrange eng in branch system not booting. MyLIFE no 9397836441 Add:- Chandamma Towers
Operations LIFE Mangalore
153328 above mentioned ticket raised for bak up of email and other formats. same DVD received from goa local it. kindly a
Operations
SPEAKERS NOT WORKING. FOR WELCOME CALL LIFE Goa
Branch Operations LIFE Burdwan
Dear Team Need Acces for operation workflow .Persistency East-1 (\\10.1.36.12\Operation_Workflow). Contact no : 84204
Branch Operations LIFE
Unable to delete the unwanted mail from deleted items.... Contact no -8420494281 Kolkata
Operations LIFE
Require Decline lives data for the month of june 2011. Thane
Channel operating
Dear Team Mail Box is not Operations LIFE Thane
Branch Operations LIFE
hi outlook not open in my system please help me out regards raju 09963755668Vijaywada
Branch Operations LIFE Rohtak
Generali Ethical Code - Mandatory Elearning Module is not working on itranet.please do the needful
/ Ajay Operations LIFE Ajmer
Ajmer Branch /AMBranchAgarwal / 883513/ in out look lost his archive folder pls back this folder a.s.a.p................................9
Branch Operations LIFE Madurai
Log in Id: F1112390 Name: D.Prabu Kumaran - Mobile - 9789499447 In FG connect - Customer Service and POS options coul
Dear Concern Antivirus has LIFE pl do the
Branch Operations expire so system is not working properly. Varanasi needful ASAP. Onbelf of BM Jaun
outlook Operations LIFE Goa
Branch Operations LIFE Surat
Employee name Sapana Kapoor BM mall insurance she is not able to start her laptop. cont no 9727753633. Urgent.
Branch Operations
system not working E code-1111926 mob-9419273232 LIFE Jammu
Branch in scanner.
printer 5645 have prbliemOperations 9829258095 LIFE Kota
Branch Operations LIFE
pls install xerox 5632...as there's no device installed on system for printing.... Jamnagar
book conference for 3 location .2 for North Zone & 1 for SouthThane& timing is 12 to 2 pm for today. 415
Dear Team Kindly Operations LIFE Zone
create FG Connect ID for Mr Prasanta Kumar Maity ( Offrole- Mafoi ) at the earliest. Rights : Customer Serv
Dear Team Please Operations LIFE Kolkata
Branch Operations LIFE Trivandrum
NEW ACCESS REQ FORM FOR AJAYAN RAMAN ;ECODE:200908264;CONTACT NO :994616573 OR 9746645544
Operations
FOR FG CONNECT ACCESS LIFE Patna
CONFIGURATION Operations LIFE Goa
Operations
fg connect not access user id -global70 LIFE Patna
Operations LIFE Chandigarh
Telephone lines not working in patiala office name GUrminder Singh Ecode 888976 Contact number 9780888005
Branch update the LIFE
Kindly arrange engineer toOperations antivirus on system. Unable to take remoteVashi session. Vinay Gupta-9820652556----6728
user id -882082 (Mob No - 9431225797)
laptop not workingOperations LIFE Patna
Branch to mangalore LIFE Mangalore
i got transferred from goa Operations branch. need sysyem configuration. E CODE 889009 ONTACT NO 7760577971. KIND
Branch Operations LIFE Belgaum
Branch manager Computer Not working kindly do the needfull.power issue in CPU E Code:883542 Cell:9886205169 2nd Flo
Branch Operations LIFE
fg connect access related problem emp code:1103048 emp name: AShkar Mob no:9447023185 Kannur
Branch Operations
Ethical code format not open.contact no. 9760025850 LIFE Meerut
Branch Operations
Dear Concern Phulpur Branch Printer scaner not LIFE Phulpur
working Please help on urgent basis (Contact Person Name: Mr. Rakesh Mi
Branch ID & Password only for Check Status of NB. (Sales FG Conn ID) Emp Code :- 883345 Emp Name:- S
Kindly arrange FG ConnectOperations LIFE Ghaziabad
Branch Operations LIFE Manager
System configuration Emp name - Manoj.BB Emp code - 1112498 Desg - TerritoryCochin Mob : 9947978740
Branch Operations LIFE Ghaziabad
My system is showing Offline kindly resolve my quesry ASAP. Emp Name:- Ashish Ranjan Verma Emp Code:- 1105129 Deg / Lo
Alliances not working LIFE Ahmedabad
Telephone branch recordingOperations properly. We have received error CAN NOT FIND USB100 BOX. Hemant Nikumbh- (M
Branch in open office with link to other file.
not able to run pivot tableOperations LIFE Ahmedabad
the data for LIFE Thane
Dera Team pl giveOperations the excel file send in email to PUSHPENDRA PANDEY & ABHISHEK AWASTHI ( Data needed fr
Branch Operations LIFE
Intranet not working in Allahabad Branch Ravindra 9807911079 Allahabad
the Phone Connection and System replacement to another location as i have transfer from BOE to CRO so
Hi Kindly arrange Branch Operations LIFE Vijaywada
Operations
PRINTER ACCESS REQD EMP=891635 MO-9975813184 LIFE Jalgaon
Branch Operations LIFE Vijaywada
hi we have done welcoming then proposal no showing that welcoming tracker but not showing that MIS please help me ou
Operations
Mails not getting delivered. LIFE Thane
configuration request in LAPTOP. contact no 9893092793
e code 1107942 ip Branch Operations LIFE Raipur
Branch Operations LIFE
Team pls provide FG Connect access rights to E Code 1101319 & 1101582 on urgent basis.Gurgaon
Branch Operations needful urgently. For your reference pls find the attached screen shoot.
I am not able to open any excel file.Kindly do the LIFE Bikaner
Branch Operations LIFE
Toner requset for printer 4150 SN:3560582373 emergency. Calicut
DEAR TEAM FROM MORNING LIFE Erode
Branch Operations I CAN'T ABLE TO SEND ANY MAILS FROM MY ID.IT'S URGENT.KINDLY DO THE NEEDFUL.
Branch Operations sound Vashi
The Zerox center 5655 is producing an abnormalLIFE while taking out prints..Problem with the fuser module.. Contact 672
Operations LIFE Ludhiana
Please ckeck why the following proposals are updated as Calling not done in the MIS have attached snapshot for the same. pl
Operations LIFE
Pls check for App no: T01016860 call made on 16:12:31. Calling has been done byLudhianabranch why it is not reflecting in the MIS.
Operations LIFE Ludhiana
Please check for the below mentioned applications along with details from Call recorder log where its done successfully.Why
Operations
Please provide rights to " \\10.1.36.12\OperationLIFE Request
Workflow " Hard copy of AccessThane form will be submitted soon. - Deb
Operations LIFE Ludhiana
Please check for the below mentioned applications along with details from Call recorder log where its done successfully.Why
scaaning not wroking lalit
xerox printer 4150 Branch Operations pls hlep LIFE thakur 8091045638 Shimla
not workinng plz
hi my fg connect isBranch Operationshelp LIFE Visakhapatnam
Operations LIFE
Please reset password - ID: vivekd Logon Name: vivekd12 (FGConnect UAT) Thane
Operations
pls install outlook in my pc Manjeet 9818072372 LIFE Faridabad
Branch due to cafu LIFE needful.
I am not able to get xls fileOperations generation of agency. Please chck & do theHissar
Branch Operations LIFE Udaipur
hi i m not able to take print outs properly. system is getting hang while taking prints of pdf files. please install new printer 56
Operations
Please inforce policy no 00273854 in FG connect LIFE Thane
Branch calling is done but in MIS the application number is reflecting as UL0138382 in IO system the numb
FOR THE CASE UL0138302Operations LIFE Visakhapatnam
Operations LIFE Raipur
my pc is hanging continously i am not able to work properly since last 2 days plz solve the issue 9300484543
Branch Operations LIFE
unable to open webmail. user today in tirupur branch contact no. 9677046546 Rachana TIRUPUR
Branch Operations LIFE 9769080180
Recording system is not working Need urgent resolution Regards Satish K Mehta Ghatkopar
Branch Operations for Faridabad
please create the id and password of FG Connect LIFEthe SM. access latter attached. name-Subhash chand EMP Code-11050
Branch Operations LIFE
Team Kindly configure the system of Atul Pandita E code 1111839.Please contact Jammu 9797592931
Branch Operations LIFE Vashi
New printer no Xerox 5655 to be installed on Jayshree kashid's pc Contact 67289626 / 9930828470
Operations LIFE
Two PC's Dataentry Shop is not Working. Kindly do the needful Thane
Problem In My System.It Could Not Get My Password..And I MJaipur To Log In..So Please You My Needfu
Dear Sir There Is ABranch Operations LIFE Unable
Branch Operations LIFE Thane
Unable to login in http://www.futuregenerali.in/Admin/AdminLogin.aspx EMP CODE: 881834 and EXTN no: 4529
explorer not working Operations LIFE Thane
Branch Operations LIFE urgent basis. Call 9654375095.
Pls provide access of FG Connect for E Code 884909 with Sales Manager rights on Gurgaon
Branch folder and LIFE Thane
Unable to access commonOperations unable to open the website EMP code: 881834 and 885494 EXTN NO: 4529
Channel Operations
Required 2007 version excel LIFE Thane
PC not working. Operations LIFE Thane
Branch opening in LIFE Vijaywada
hi welcoming tracker not Operations my system and printing and scanning not working in my system regards raju 09963755
Branch Operations LIFE Regards
Hi Team One PC not working @ sangamner branch Kindly arrange one IT person SangamnerGanesh Rathi BOE-AhmednagarÂ
Branch Operations LIFE Bareilly
One of our official laptop is not taking the password and it was not changed at any moment due to which the workings are w
Branch Operations LIFE Jalgaon
Need Installation Of VLC Media Player for users 1108182 Area Manager and 887474 BOE 9860301263
DEAR TEAM OTHER THAN FG LIFE Erode
Branch OperationsCONNECT ID ALL OTHER ID'S ARE WORKING.IT'S URGENT.KINDLY DO THE NEEDFUL. THA
Branch Operations LIFE
Pls add my e mail id in "allregionaldeputymanageroperation@futuregenerali.in" group Coimbatore
Branch on urgent basis Data Card not access (7498050190) Karwi Brach BM (9935317171) Regards Adm
Dear Concern Kindly help Operations LIFE Allahabad
provide Persistency data for the Month of 01-April-10 to 31-Mar-11 & 01-Jan-11 to 31-Mar-11 as on statu
Dear Kapil Please Operations LIFE Thane
Branch Operations LIFE plz help
I am unable to complete my Generali Ethical Code - Mandatory Elearning Module Lucknowat earliest. Amit 9936415999
Branch Operations LIFE
hi kindly instlation open office in my system regards raju 09963755668 Vijaywada
Operations LIFE Thane
Hi Please upload the attached document in the follwing path in FG Intranet Service Excellence......> Forms & Formats......> U
Branch Operations LIFE Kolkata
Hi I want access for below mention link as i am unable to share data \\10.1.36.12\operation_workflow\Persistency East-1\K
access to 1. CO-Desk 2. FG Connect 3. PMS 4. I-O System 5. Madurai folder path - \\10.1.88.11\boe fo
Request to provideBranch Operations LIFE Common
Dear Concern Micresoft not Varanasi
Branch Operations outlook is LIFE working properly.pl do the needful ASAP. Amit Kr. Srivastava 093354738
Branch Operations LIFE
Need to inforce Policy in FG Connect for Policy No - 00509788 Thane
Branch Operations LIFE Saba 9603449146
Hi Kindly install open office in My system on priority pls do the needful Regards Vijaywada
Branch Operations
please install the office convertor LIFE Indore
Branch Operations LIFE Jamnagar
Pls find access request form for user 1110253(am-jamnagar) for access to report manager...also pls find approval from CFO &
Branch Operations system...as user has changed his Jamnagar not able to access old mails....ca
pls configure old mails of user 1110868 into new LIFE system but
Operations
branch telephone not working LIFE Patna
Branch Operations
Need updated version 0220 6728 9624 9768015542 LIFE Vashi
not resolved LIFE
Call no 151448 stillOperations but still IT has closed the call without intimation Thane
Need updated version Branch Operations LIFE Vashi
Operations LIFE
Unable to open page of PMS & other. Deepak baghela 9001797977 9252819899Bikaner
Operations a issue with data card - wherein Thane
unable to find the right catg in call tagging I haveLIFE the email is too slow andhangs after every
Operations
888850 (Dr Amit Rawal)- forgot login password of PC LIFE Thane
Operations
fg connect access for user id- 1112623 Area Manager LIFE Patna
B2B working but LIFE Delhi - West
the branch recording is Operations incorrect data is being captured at HO --- correct data reflecting in branch recording syste
Operations
Net not working on outsource pc LIFE Thane
Branch Operations
scanning problem in printer 5645 LIFE Rajkot
Branch Operations
call recording not reflecting on desktop. LIFE Nasik
call to Operations LIFE outlook is
Dear Team KindlyBranch Mr. Ashish Nanda-09816023953 in Shimla branch as his Ludhiana not working.
Operations (MOB
FOR ACCESS OF ADOBE USER ID - ALLINCE PATNALIFE - 9386528082) Patna
Branch nort upadating showing like Canot Find USB100 box kindly do the needfull. Cell; 9480789636
Wellcome calling recodrerOperations LIFE Belgaum
Operations
need installation on PC ?Emp-891613 Mob-9158772233 LIFE Jalgaon
Operations LIFE Pune
Policy no.00122061 is in Review Required status and we want to create the renewal receipt for this policy pls change the pol
Branch @ Non Life LIFE Vijaywada
HI Due to Catridge emptyOperations 4150 PCL we are unable to get the prints pls do the needful on priority Regards Saba
email Operations LIFE
Unable to send theBranchfrom outlook EMP CODE: 881834 EXTN NO: 4529 Thane
Operations LIFE
Hi CRS is not wroking kindly help. Aniruddha 9830533521 Kolkata
Operations
Unable to access Generali Ethical Code E-learningLIFE Thane
module owing to the problem related to flash plugin. The plugin is either n
Branch Operations
Hi Team please reset password FG connect UserLIFE Ahmednagar
ID f1112665 & 1112665 not open ITCODESK please close & confirm
link not open please LIFE Ahmednagar
Hi Team FollowingBranch Operations help http://10.1.41.31/omniimages/DMSViewer.aspx Regards Ganesh Rathi BOE-A
Branch Operations
Branch Cal Recording Device Not working LIFE Aurangabad
Branch Operations in the Lucknow
Dear Concerned the amount is reflecting as zero LIFE deposit slip generated on 19-jul-11 through fg connect regards Shalu
Branch me not connect race user Mr. Anand Tiwari (883227) Admin Allahabad 9454147800
Dear Concern Kindly help Operations LIFE Allahabad
Branch Operations FAX Akola
We are having PANASONIC KX-MB772 Scanner & LIFE Machin Please help to Install the same at Akola Branch Or send Enginee
mr Shiva narayana LIFE Visakhapatnam
hi the keu bord of Branch Operations rao with emp no 881428 is not functioning please call on 3704422889 or on 90003534
Operations
race open two page at a time. LIFE Thane
Operations LIFE
PC is getting Hang and very slow whenever I use "Adobe Acrobat 8 Professional orThane Renewal link"...Debabrata|Contact Centre
off role BOE transfer LIFE
Hi Team FollowingBranch Operations to Pune BG branch to Sangamner Branch Ahmednagar kindly re-mapping rights new branch FG Co
send and receive the LIFE 884454
dear sir Unable to Branch Operations mail.(outlook issue) please find the EcodeVaranasi of the concern (Mr.Ashok Maurya)
Branch access rights LIFE
change the CAFU approvalOperations to New Branch Manager Mr. C. sunil Anand - 880497 Hyderabad
Operations LIFE Thane
CR - Currently we don’t have a provision for extracting the error cases while uploading RTO Details in IO System both in in
B2B Operations LIFE Delhi West
unable to access Generali Ethical Code through FG acdemy.pls do the needful asap.user-(880816) Meenu Madan 9911255315
Branch of laptop of LIFE Deheradun
kindly reset the password Operations area manager Mr.Neeraj Rawat.emp ID 1107029 and contact no 9719113669
Operations Name Chandigarh
Connectivity not available on some of the ports LIFE Gurminder Singh E Code 888976 Contact Number 9780888005
Operations
Outlook mail is very slow LIFE Thane
Branch Operations LIFE
Need to inforce policy in FG Connect for Policy No - 00428434 - VERY URGENT Thane
Branch Operations please Ahmednagar
HI team Please install Microsoft 2000 in PC & soLIFE arrange one IT Person E Code 1112665 (MAHESH GUPTA BOE Ahmed
Branch Operations LIFE Jalandhar
Telephone recording software not working properly please do the needful. regards parmpal singh cont no. 9780968626
Dear Concern Kindly help
Branch Operations me in ALA LIFE Allahabad
Location Network not work so that need your help to close the case. Regar
Operations LIFE Trivandrum
Emp Name : Rajeev P S Emp No :1112538 nees the E-mail configuration as this very urgent contact no 9847571594.
not working 9454147800 - 9651323900
Allahabad networkBranch Operations LIFE Allahabad
Branch Operations LIFE Jaipur
Dear Sir My System Can Not Accept My Password.So Could You Please Reset It.Please Do Needful With Regards Name:-Anit
Branch Operations LIFE Aurangabad
Dear Team I am unable to open .xlsx files as only MS-Office 2003 is installed.Kindly do the needful. Contact Person :- RAvi Ch
Branch
pdf print are not coming Operations LIFE Vashi
Branch Operations LIFE
error in recording software emp code-1110138 mob-9018455154 Jammu
not able to open FG pls Ghaziabad
Dear Concern I amBranch Operations AcadmeyLIFE help so i am not abel to do Ethical Code E-learning course Emp Code:- 1
Branch Operations LIFE
Elearning Module page can not be open pls resolved asap. Deepak Shewale MB 09822617556Malegaon
Operations
mY fg CONNECT HAS BEEN LOCKED DO THE NEEDFUL. LIFE Aligarh
open the below link. please help Learning & Development>FG Academy>Employee Login
I could not able to Operations LIFE Visakhapatnam
Operations 9937022617
Pls arrange eng in branch - Data card not workingLIFE BHUBANESHWAR
working in Ranchi LIFE Ranchi
Link and Lan is not Branch Operationsbranch Plz do the needfull Contact no - 0651- 6601500/ 8877155104 / 9304821322 Ru
Branch and update
call recording not working Operations LIFE Nagpur
Branch Operations LIFE Dhanbad
Dear Team Request you to please send the engineer for UPS and Battery Check up as it is not providing backup of even 5 m
Operations
network not available at JMS branch office NameLIFE Jamshedpur
- Neeraj Kumar Mob No - 9771407416
Branch Operations LIFE PL ASSIST
OUTLOOK AND INTERNET EXPLORER ARE NOT WORKING AT MALEGAON BRANCH Malegaon CONTACT NO. DEEPAK SHEWALE
Branch Operations LIFE
Connectivity not available.Telephone also not working at Thrissur Branch. Name Thrissur Sumith N K (ROM) Mob NO 974664
Branch of FG connect. Emp ID LIFE
kindly Reset the PasswordOperations :- 886163 Calicut
Branch academy as LIFE and lokesh
we are unable to open FG Operations 887374 Sanchit jain has completed 3 units Faridabad bansal 1109295 has completed
the exam on Fg intanet the way going on this is RACE home page à FG intranet à Learning & Developmen
Hi i m unable to doBranch Operations LIFE Delhi - West
Branch Operations LIFE Ghaziabad
Kindly reset new password of below mention details. Emp Code:- 1111991 Emp Name:- Pradeep Chaudhary Deg / Loc :- ASM
Branch Operations LIFE Delhi - South
I am not able to ligin for Fgacdamy login Id for completing Generali Group Ethical Code Course
Branch Operations
NOT ABLE TO GENERATE SIS FOR BIMA ADVANTAGE LIFE Vashi
Operations LIFE
Please inforce policy no 00522474 00803027 00387490 00651973 Thane
Branch of Mrs. MUKTA GANDIKOTA Ecode - 883212
Please reset the passwordOperations LIFE Delhi - South
Branch password LIFE Faridabad
please generate the id andOperationsfor the FG Connect. attachment already attached emp id-1109093 name-ved prakash
Branch Operations
fg acadmy not wroking dhara mishra 9418008916 LIFE Shimla
Branch Operations with
AKOLA BRANCH HAVE LINK ISSUE.. PLZ ContactedLIFE Mr. Kiran 08806022122 Amravati
Branch Operations LIFE Delhi South
I am not able to open FG Academy Employee Login ID for Generali Ethical Code Module -loveena- 9871257844
PCL6 is not
Xerox printer 4150Operations working. LIFE Kottayam
Branch Operations LIFE
Generali Ethical Code - Mandatory Elearning Module not working Nagpur
Operations LIFE Ludhiana
Pls check for the below mentioned three cases calling has been done by branch calling snapshot has been attached for refere
Operations LIFE Thane
Unable to open URL https://www.mediassistindia.com/enroll-online While trying to open said link the error is coming that â€
Operations LIFE one of
Need access of print room printer. The licenses to be scanned directly to folder of Thane our outsource staff
Operations LIFE error
Unable to Open Netcore website " Internet Explorer Cannot display the webpage"Thane occured. Link : http://mytoday.com/
Branch login race 1105137. please resolve the issue in urgent basis. 7869911787
dear team i am unable to Operations LIFE Bhopal
. Dear Concern As discuss LIFE System is
Branch Operations with Telecome Admin The Bios Battery of Allahabad failled and down so that the date
Branch Operations LIFE Hyderabad
Unable to receipt the Short premium for T00868425 as karvy is getting Error as "E011 Menu not sanctioned"
receipt from my end. LIFE Thrissur
Not able to cancel Branch Operations Error msg - "S2067-BANKCODE E113 Bankcode not sanctioned" Attached screensho
Branch Operations LIFE
iNSTALLATION OF TALISMA IN MY PC EMP NO: 881834 EXTN NO: 4529 Thane
Operations LIFE
System is making sound at time of working on excel life asia etc Thane
Channel Operations LIFE
Request you to please provide us reset the password of the F880163 of group asiaThane
Branch
winzip folder not working Operations LIFE Shimla
Operations LIFE Ahmedabad
user is in udaipur branch not getting any connectivity through lancable. contact no.: 9913466566 Rachana
at FG academy for ethical code conduct module 9300484543 Raipur
i m unable to loginOperations LIFE
Branch PC Of Mr. Mahesh Gupta (E Code 1112665) New join ITAhmednagar in office please assignee the
HI Team Please configure Operations LIFE eng is present
Operations LIFE
Pls load XLSX convertor on my PC. Regards Avneet Singh 9814511175 Ludhiana
Channel Operations LIFE
Request you to provide us the group asia access to the F887677 Thane
Operations LIFE Patna
Please create id for JP Vishwakarma. His e id is 201026744 (off rolls). Display name required is "OPERATION SUPPORT BALLIA"
Operations LIFE Guwahati
GUWAHATI BRANCH NETWORK IS RUNNING VERY SLOW SINCE MORNING . WE ARE UNABLE TO DO NORMAL DAY TO DAY AC
Branch Operations
not able to access RACE. Ecode:1112152.contact LIFENo.08606309007 Kottayam
Branch Operations LIFE
Below mentioned employe System Display not working kindly do the needfull E Belgaum Code : 883542
Branch Operations LIFE Ahmedabad
request for CAFU rights for user 1103742(RIPAL SONI)...as pls map CAFU rights since Approval copy is already attached herew
Branch email id in LIFE
kindly configure the race nOperations laptop of mr.neeraj rawat area manger. Deheradun
Operations LIFE Chandigarh
Below mentioned link could not open Satish Chandra 9878250686 https://www.mediassistindia.com/enroll-online
Operations LIFE Kolkata
Dear Team My laptop is not booting - below mentioned error is featuring 2100: HDD 0 initialization error Press ESC to cont
Branch Emp id 882875 Mob 9446510065
Kindly reset the password.Operations LIFE Calicut
no 00403514 LIFE
Please have policy Operations inforce in FG connect . Thane
Branch Operations LIFE Jammu
Team Telephone are not working at jammu branch.Kindly do the needful.Please contact 9797592931
Branch Operations
Codesk not working Contact 66894201 LIFE Kandivali
Operations LIFE Chandigarh
Kindly check as Employee login not working in L&D portion of FG Intranet Name Gurminder Singh ecode 888976 Contact 978
Branch Operations
mail not working 8960086000 LIFE Lucknow
Branch Operations LIFE Belgaum
Scanning is not working kindly do the needfull Cell; 9480789636 2nd Floor BTK Building CTS No.4830 / 14 Ambedkar Road O
i have taken for Baroda
Ticket no 153013 Operations the rom approvalLIFEmail sent to more then 5 person attachment is paste in the above ticket
Operations
we are using one Printer meachine at coimbatoreLIFE Coimbatore
location ( COI ) for both life & Non life domain we are unable to track th p
Operations LIFE Ludhiana
pls refer to Mail with subject:Inwards Vs Call recording data - Report as on 12th July 2011
Branch FG Academy LIFE Shimla
not able to do fg acadmy Operations This link will redirect you to FG Academy‘s Assessment center. You will require sec
Branch Operations LIFE
unable to open excel file and FG connect. Contact no.: 9995894289 Rachana Trivandrum
Branch Operations LIFE
FG academy not open at my desk. Kindly do the needful. Ram 9922874873 Amravati
working
111223 system notBranch Operations LIFE Jaipur
Branch 359 357 357 LIFE
Old New 360 356 356 361Operations 359 kindly shift the workstations as per above list Thane
Operations LIFE
fg academy not access .(ethical code of conduct)EMP id -889048 (Mob 9852074730) Patna
Branch Operations LIFE
Unable to access sites Emp name-Nandakumar P Emp code-880828 Desg-RM Mob:9567863001 Cochin
Branch Operations LIFE is 1107029
My PC is not accepting password. Kinldy change the password. My employee codeDeheradun and my mobile number is 9719
Branch Operations LIFE
L & D Module is not accessable please check 881428 -9704422889 Visakhapatnam
Branch Operations
not getting mail properly emp id 882594 Sanjay BLIFEPawar 08989502350 Indore
Branch Operations LIFE
Team Telephone no not displayed while welcome calling Jammu
Branch to Generali LIFE
hi i am unable to enter in Operations Ethical Code - Mandatory Elearning Module Visakhapatnam
Operations
Computer not working....... LIFE Thane
Branch Operations LIFE Tirupati
Dear Team Unable to log into the below webpage. Kindly do the needful... http://esawslb-698315227.us-east-1.elb.amazona
Operations LIFE Surat
Unable to log into the ELearning Module . Below is the link. http://esawslb-698315227.us-east-1.elb.amazonaws.com/Future
Operations LIFE
FG Connect ID locked. Please unlock the same & cofirm the password. Thane
Branch Operations LIFE
i am not able to send mails to more than 25 people. kindly do the needful. Chandigarh
Branch Operations LIFE Chandigarh
Please install file converter software facing the enclosed error while accessing .xlsx files.
Branch Operations
Not able to login FG Academy. Emp name VeenaLIFE priyesh Emp is 886661 Calicut
HOD ops id LIFE
need to set-up the Operations in my Inbox 3rd request for same Thane
Operations LIFE
FG connect has been locked kindly do the needful. deep 8791114419 Aligarh
send and receive LIFE Gazipur - Varanasi
dear sir Unable toBranch Operationsthe mail.(outlook issue) please find the Ecode 884454 of the concern (Mr.Ashok Maurya
Branch the Mail Quota the reason being where ever i and send the Mail with attachement . your mail bo
Dear Tam Kindly increaseOperations LIFE Tirupati
not copleting in FG LIFE
Dear Team TPA isBranch Operations connect for new cases. Mob. 9466205509 Hissar
Branch IS NO WORKING PROPERLY PLEASE DO THE NEEDFUL 9812477387
DEAR TEAM MOUSE BOL Operations LIFE Hissar
Operations LIFE Thane
Kindly enable audio device in my PC as i need to listen welcome calls and audit calls. My extn is 4752..EMP id 882861
Branch Operations LIFE
hi the call recording system at the branch is not working Visakhapatnam
Branch Operations LIFE
Team Receiption Phone not working at Jammu branch.please contact 9797592931 Jammu
Branch done from
Welcome calling could notOperations my system LIFE Allahabad
screen shot attached. Mobile no - 9368697714
Operations LIFE Guwahati
WE ARE FACING PROBLEM IN CALL RECORDING SOLUTION MIS PREPARATION . THE COMPUTER WHERE CALL RECORDING SO
Operations LIFE
Kindly reset the password Name Jyoti Rohit Ecode 888241 Contact Number 9814743036 Chandigarh
Branch NOT WORKING. IN CASE OF ANY ISSUE PLEASE CALL ONNagpur
CALL RECORDING SYSTEM Operations LIFE 9371085907
Branch Guntur Branch manager id 1109346 regards raju 9177633833
hi Data card not open forOperations LIFE Vijaywada
Operations LIFE
Email id for emp no : 885452 not working karthik 09600674407 Coimbatore
Branch Operations LIFE Aurangabad
Dear Team Unable to open call recording system. Contact Person :- Ravi Chitrak-9923169212
Branch Operations not
Dear Team Branch Manager Mr Amit Nigam canLIFE open his Laptop. His contactKanpur no is 9794800808. Please do the needful u
the mediassist site LIFE Jabalpur
Hi Unable to openBranch Operations request your help for closure emp code 884886 mob no. 9926326914.
Branch Operations
Contact Centre Printer Not Working - URGENT LIFE Thane
Branch Lucknow branch for Laptop OS issue.... Dear Concerned the network is not available on my lapto
Kindly arrange engineer atOperations LIFE Lucknow
Branch Operations LIFE
In FG Intranet When trying to complete the assesments in FG academy not able to loginRajahmundry
Operations LIFE
Kindly reset the password Name Jyoti Rohit E code 888241 Number 9814743036 Chandigarh
configuration Emp LIFE Kannur
New Joinee systemBranch Operations code:1112585 Emp Name:Muhammed Fajer Barayil Mob:8129326132
Branch Operations LIFE Ahmednagar
Hi Team Please give the rights (FG connect & IO system) following New joined BOE of Mr. Mahesh Gupta Employee Name:
Branch Operations LIFE Nagpur
unable to send mail for emp id-1109290. in case of any help reqiured please call on 9922007690
SYSTEM NOT WORKING. 9438332411
VOICE RECORDINGBranch Operations LIFE Cuttack
Operations LIFE
need installation of welcome calling software.contact no. 0612 - 3926707 Patna
the MIS of LIFE Kolkata
Dear Team As per Operations15 th July below mention Welcome calls have been marked as NON FTR - Where branches have
Dear concern Kindly help LIFE Allahabad
Branch Operations the same in phulpur branch need activate antivirus in all system. Regards Rakesh kum
Dear Sir Branch Operations LIFE Varanasi
Policy No. 00171306 is inforce but in FG connect showing Review Required. kindly change the status. I have
Branch Operations LIFE Vashi
Unable to see the excels of Cafu ..Cafu Has been run for both New Business and Recruitment( Channel Ops)
Operations
pl check contact center as it is not responding LIFE Thane
Branch Operations LIFE Agra
Dear Team am not able to open my E learning module as when i click to employee log in the page showing blank please loo
Branch to open PMS LIFE Kolkata
Dear Team I am not able Operations due to some error. Kindly help in this regard as i am not able to work. For Nivedita Si
B2B Operations
Dear Team My PMS Page is not opening & amLIFE Code is 888743 & Mobile No. is 983031701
unable to Log on the PMS my E.Kolkata 2
Branch to open PMS LIFE Kolkata
Dear Team I am not able Operations due to some error. Kindly help in this regard as i am not able to wrok. Regards Prita
Branch Operations
Toner required.xerox wrok center 3120-Contact LIFE No.9833083961. Kottayam
Operations LIFE is opening
Unable to access internet like BSEIndia Indian Railways Website. However google Kolkata 2 and its also allowing search to h
Document LIFE
Unable to login FGIOperations webmail.Plz find the snapshot of error. Thane
Operations
DMS not working for a user LIFE Thane
Printer not working Operations LIFE Thane
Branch Operations
Data card not working - 9823197181 LIFE Malegaon
Branch Operations LIFE
i am unable to archive mails from my outlook. please help. 9039000494. Bhopal
working in bikaner take
Again Phone is notBranch Operations branch.Pls LIFE it on priority. Bikaner
Branch mentioned LIFE Rajahmundry
Unable to open the below Operations link. RACE home page >FG intranet > Learning & Development > FG Academy > Employ
Operations LIFE Kolkata
Dear Team There is no Network Connectivity in Suman Chatterjee's ( CRO ) Laptop. Please help at the earliest. Regards Suma
Dear Concern Operations LIFE Allahabad
Branch Kindly help me in Allahabad Area location Network is now very slow also not work properly. Please
image of ethical code exam and https://www.mediassistindia.com/enroll-online site not working
problem in viewingBranch Operations LIFE Aligarh
kindly do it LIFE
Access has removeOperations on Priority Regards Rajesh Potdar 9870348852 Kandivali
is not working pls do it on priority Satish Mehta 9769080180 Kandivali
Recording sysytemOperations LIFE
Branch Operations LIFE Kanpur
Dear Team Showing error "Can not find USB100box" Please do the needful Thanks & Regards Dharam Kant Sharma 983941
Branch Operations LIFE
transfer the call recrding device from mahendra pc to my oc. ketki. 9422842664 Nasik
when Operations
not getting toolbarBranchonen IE. Ketki. 9422842664 LIFE Nasik
Branch Operations LIFE Kottayam
Please configure the system for Mr.Joby Varghese. E code:1112663.Contact no.9946022673
Branch Operations LIFE Madurai
Dear Team I couldnt access the elearning module in the path FG Intranet>>L&D>>FG Academy>Employee Id please fidn the
Operations LIFE Kandivali
Kindly arrange engineer... printer not working not printing the document Xerox WC 4150 S/N : 3841451030 Ticket No: 19404
Operations LIFE
Telephone lines not working in patiala branch Name Gurminder Singh Contact 9780888005Chandigarh
emp no 883208 from trivandrum branch to pathanamthitta contact no 9037286636 already call logged as
transfer the files ofOperations LIFE Trivandrum
Branch Operations LIFE
E Mail Configration. Dinesh Kumar Agarwal Emp.Code:-1112621 Mo. No.:- 9828045252 Jaipur
Branch Operations LIFE Ahmednagar
Hi Team Please arrange one IT eng. B’coz XERXO 4150 printer not working @ ahmednagar branch Regards Ganesh Rath
Branch Operations one Mangalore
Due to system error. receipt generated twice for LIFE application no in same candidate.kindly do the needful.
Branch Operations LIFE no T00848788 AND MOBILE NO 89239958
calling on new busnisses not update in system even after call made for applicationAligarh
Branch Operations Kindly
NET WORK not available at VIJAYAWADA branch.LIFE resolve the issue ASAP. Vijaywada
Branch Operations LIFE Patna
Dear Team PC is not working in properly after getting started. it could not have been on. Con
sort out this LIFE Goa
Dear team pleaseOperations ihssue faced in Goa branch. welcome calling is done for all the customers whereas the same i
Operations LIFE Bangalore
Hi Im not able to open .ods and .docx files from my laptob. pl do the needful Saravana 99011 44644
Branch Operations LIFE
Below mentioned employe IO Is not working 882177 Cell No: 9480789636 Belgaum
Branch IO system
Below mentioned Emploe Operationsnot working LIFE Belgaum
Branch Operations LIFE
My IO inward outward password forgot.kindly reset the password. Mangalore
Branch Operations LIFE Deheradun
I am not able to mark my attendence as pc is showing wrong password. My employee id is 1109415 and my mobile number is
Dear Team Kindly need your LIFE Allahabad
Branch Operations help to close the case welcome calling done but the number which are in call not in ass
E.code: (1112595) LIFE Cochin
need to cofigure IDBranch Operations and race. conatc no.: 9847105926 name: Biju Rachana
Branch Operations LIFE Vashi
XEROX WORK CENTRE 5655 IS NOT WORKING PROPERLY. plz CONTACT ON 67289600 OR 9167763526.
Branch Operations LIFE
Dear Team need replacement of some part in printer-4150 due to broken. Patna
Branch Operations LIFE Varanasi
dear sir varanasi branch printer (work center 4150) is not working please do the needful ASAP
Branch Operations LIFE
Dear Team Since morning telephone line not working and now branch recording Ranchi not working. Kindly do the needful.
Operations
Need latest version of Microsoft office LIFE Salem
Branch Operations LIFE Mangalore
please arrange engineer for a data backup with archive.pst and burn on dvd.user will arrange 2 Blank DVD Disc User id 11008
Operations
Instrument not working LIFE Thane
Operations
not able to send mail more than 5 perosn LIFE Kandivali
Branch to generate PMS Kolkata
Dear Team I am not able Operations complete LIFE excel data due to open office kindly help me regarding this so that i ca
Branch Operations LIFE Allahabad
Dear Concern Already inform karwi barnch not access net but no reply please help on the same matter (data card not wor
Branch Operations LIFE Akola
Dear Team required FG Connect IO DMS & CLS rights of Jalgaon Branch for one day on 18/07/2011. Please find the attached a
Operations required MR Akshay Garg BM Emp. Code - 1112601 Akshay Garg-9814058
FG Connect ID creation and CAFU approval rights LIFE Chandigarh
Branch thing is error please do the needful
Dear Team in excel someOperations LIFE Hissar
HAVE NOT STD FACILITY.KINDLY PROVIDE ME STD FACILITY ON Baroda
I GAURAV TRIVEDI Branch Operations LIFE MY PHONE.CAL ME ON 9925041583
Branch Operations LIFE
kindly install otlook express in ops PC & pls contact @ 9818072372 urgently Noida
Branch while changing address in policy no 00833019. Kindly unlock the same. Warm Regards Nili Srivas
Dear Team Error showingOperations LIFE Ranchi
Operations
not able to view images. LIFE Thane
WorkCentre 5645 LIFE
10.1.97.13 Xerox Branch Operations3641918481 contact no.: 9204755762 Patna
Internet not workingOperations LIFE Thane
Branch Operations LIFE Ambala
Hi Please change the maping from Chandigarh to Ambala location of BLM- Ajay Dhaiya (Emp Code- 881635). Regards Reem
Branch Operations LIFE
not able to send mails from out look.e code:884426:9995974651 Kottayam
Operations LIFE Chandigarh
Lan connectivity not available on some ports in branch Name Gurminder Singh Ecode 888976 Contact number 9780888005
Dear Concern Kindly help LIFE Allahabad
Branch Operations me Welcome calling machine not work properly please help me and do the needful.
Branch Operations
mouse not working prpoperly..call on 41514581..LIFE Thane
no – 00138020….it is mismatch with client Id 10896370 when renewal receipted generation…kindly
Kindly check policyBranch Operations LIFE Allahabad
Branch log already LIFE 150532
Laptop is not working. CallOperations done but still not resolved old ticket no. is Rohtak dated 28 June. Work is suffereing s
access the LIFE Visakhapatnam
I could not able to Operationsbelow link please provide the same. https://mumhoimislf01.fgi.ad/Reports/Pages/Folder.aspx?
Branch Operations the
Dear Team FG connect access required please doLIFE needfull ASAP. Akola
Operations
Swiss re and google not opening LIFE Thane
Branch Operations LIFE Akola
Access of FG Connect kinldy do the needful asap Pls Call Neeta Awatrik 9823627123 Also as her Emp Code in CO DESK she ha
Branch Operations LIFE
i am facing a problme in my outlook please reinstall the same. Bhopal
Branch Operations
printer not working 66894201 LIFE Kandivali
Branch Operations 1944024
Printer showing error Toner empty. Xerox call id: LIFE Ghatkopar
Branch Operations LIFE
Toner required.xerox wrok center 3120.contact no.9539066008 Pathanamthita
Operations LIFE
SOUND CARD ACCESS FOR WELCME CALLING USER ID GLOBAL41(CONTACT NO 0612-3926707) Patna
workin on front desk
lan connection notBranch Operations 9503798528 LIFE Nagpur
pls reset my fg pwd Operations LIFE Thane
system.
Not able to login inOperations LIFE Thane
Operations LIFE
Please activate new call option under Customer Service Module for user ID global78. Guwahati
Branch Operations LIFE Udaipur
ticket number 152596 this call has been loged on 9th till now it has not been attended can help me as with out this i am not
Dear Concern Kindly help me not Bareilly
Branch Operations netwron LIFE available in branch and unable to access any kind of mail and other info
Branch Operations LIFE
Dear Team my mails in sent item are not showing please do the needful 9812477387 Hissar
Operations LIFE Thane
UNABLE TO CONFIGURE OUTLOOK AND PLEASE PROVIDE FG WEBMAIL LINK...TICKED LOGGED ON BEHALF OF KAILASH BIYAN
Branch Biju -Manager allianceLIFE code 1112595 contact number 9847105926
E Mail configuration of MrOperations .emp Cochin
Branch Operations LIFE Belgaum
There is problem in renewal receipting for 00175075 attached mail with error snap. 9844835401
Branch Operations LIFE
user not able to access internet. contact no: 9896741548 Rachana Ambala
Branch Operations LIFE Amritsar
Monitor not working Name: Navneet kaur contact no.: 9888887623 MODEL: 9482-CE1 SERIALNUMBER: L902529 MONITOR S
Branch
Call recording not workingOperations LIFE Nasik
Branch system not LIFE
welcome calling recordingOperations working Darpina - 9712002690 Baroda
Branch Operations LIFE
outlook not working for AM employee code 1111627. Contact number 9370807277 Goa
Operations LIFE Thane
Kindly provide V-care welcome data for the month June’11 & July’11 . ticked logged on behalf of KAILASH BIYANI & SA
Branch Operations 5645 Bhopal
PLEASE SEND CARTRIDGE FOR Xerox WorkCentreLIFE PCL6 IN BHOPAL BRANCH ON URGENT BASIS IT IS A FULLY EXAUSTED.
Operations LIFE Trivandrum
needs more MB storage capaticy for my mail id contact mob no 9037286636 as this urgent...
Branch Policy Enq LIFE Madurai
FG Connect - PSS Enquiry -Operations The said 'Policy Enq' option is not working properly at many times. Kindly resolve the sa
G CONNECT ID . EMPLOYEE ID LIFE
please enable to F Branch Operations 883365 Anul Jain Indore
Operations LIFE
not able to send and receive e mails emp id 1108222 mobile no 9925142264 Rajkot
Branch Mr Kamal jeet ranawatLIFE joined in ajmer branch. so request to you pls reset password of outook
Our New branch manager Operations has Ajmer
Operations
KINDLY INSTALL FLASH CONTACT NAME: K. SREE LIFE VIGNESH MOB: 9944148241 Salem
Channel Operations
Request you to please change the mouse LIFE Thane
Branch Operations E code:884426 contact no.9995974651
not able to view and access generali ethical code LIFE Kottayam
Branch Operations LIFE Malegaon
Application No. U30389502 is inwarded on 03/01/2011 Need last updation for the same.
Would require adding the following Nominee relationships in FG Connect & Life/Asia systems. Relationsh
Required Changes:Operations LIFE Thane
Operations LIFE
My FG conntect has been locked .. do the needful. deep 8791114419 Aligarh
Branch Operations LIFE with
Pls generate FG Connect ID of Kamal jeet ranawat / emp code 1112535/BM ajmerAjmerCAFU approval rights. PFA of access re
Operations
Please inforce policy no 00795798 in FG connect LIFE Thane
Branch working engaged tone Emp name: Maya Shibu BOE-kannur Mob no:9746153851
No telephone connectionsOperations LIFE Kannur
Operations LIFE of the
Pls arrange eng in branch Lanport not working connectivity not available on somePatiala systems (lan disconnected shown ) N
Branch Operations LIFE Thrissur
Internet Connectivity and telecom connectivity not available in Trichur branch.( Kerala) Contact person :- Sumith NK ( ROM ) 0
Operations LIFE Thane
Please provide with the type of address proof id proof given at the Application Submission stage for the attached policy numb
Branch one PC of LIFE Deheradun
Network is available in theOperationsthe branch and the concerned SM wants to change his PC as he is not able to mark the a
Operations
Pls reset the password login-ID -F888079 LIFE Gurgaon
Branch Operations LIFE
Please reset IO password for 885942 Regards Vijay 9866188997 Rajahmundry
Branch Operations LIFE Cuttack
the assessments module not opening in fg intranet so please rectify the problem. 94
goa branch LIFE data
i got transfer fromOperations to mangalore. so need all outlook emails and someGoa from d systeam. pl do the needful N
Operations LIFE
FG connect not working E code 1106544 Name Gurwinder Pal Singh Contact 9988855015 Chandigarh
Branch Operations
outlook not working properly LIFE Nagpur
Operations
Unable to upload file in CLS. LIFE Thane
Branch
Need to installed Java... Operations LIFE Ahmednagar
Branch Operations LIFE Chennai
contact no.: 9500023475 Serial no.: PS0816340993 MODEL NO: SUVTP20KH VENDOR NAME: Wipro LTD
Branch Operations LIFE Cochin
unable to access the link \\10.1.36.12\Operation_Workflow\Mohd_Inayat\Sumith) Ganesh 9539819585
Dear Team Branch Operations LIFE Premium is not working for past 2 days.Be
This cal log has done from the desk of BOE from my FG SIS calcu Erode
Branch Operations
Printer not working.contact no. 9760025850 LIFE Meerut
Race & E mail Of New Joinee SLIFE
Hi Kindly Configire Branch Operations Aurangabad
M Mahavir Gothi E Code 1112471 pl Contact on 9823158880
Branch Operations LIFE FGConnect>>Customer Service>>New Call.
Dear Team kindly do the needful to access the application in the FG connect pathMadurai
Branch Operations LIFE Hyderabad
Dear Concern If i send any attachment throw to my mail.its not going.Please do the needful. Regards Ramakanth Ramakanth
Branch Operations
FG acadamy not open - 9368697714 LIFE Allahabad
Operations
MOuse not working properly LIFE Thane
Branch to more than LIFE Bikaner
Need rights for send mails Operations 5 people. Kindly do the needful. Find the attached ROM approval for the same.
Branch at deskNo B2B does not
MS Excel files not openingOperations82 uesed byLIFE executive. Also open office Thane work. Narendra 4517
Branch Operations LIFE
Dear Team Attachment in mail not opening. Reema Gulati 888765 9896741548 Ambala
Operations LIFE Thane
cops west id not working on my pc emp code - 881915 cops central id not working on sujit's pc emp code - 881377
Branch Operations LIFE Kandivali
Pls arrange eng in branch for OS format system is slow not able to take netmeeting and remote desktop pls call user before
Branch to access persitency link with HO. I have uploaded the access request form. Kindly do the needful.
Dear Team I am not able Operations LIFE Kolkata
Branch Operations LIFE Rajahmundry
Unable to access into below mentioned link FG intranet > Learning & Development > FG Academy > Employee Login Kindly d
Operations LIFE
dear Team Email not work in diffrent Computer Regards Divya Prakash 9835746896 Ramgarh - Ranchi
Operations
pls install outlook in my system Manjeet 9818072372 LIFE Faridabad
Branch Operations LIFE Dhanbad
Printer taking to much time to print documents specially .pdf files. also system is slow.
Operations LIFE Chandigarh
PC not working prompt received there are currently no logon server available Name gurminder singh e code 888976 contact
Branch Operations LIFE
Not able to view scanned images of Application form. Its openning as blank page. Asansol
Branch Operations LIFE Surat
New BM join Mr. Krunal Shah employee no: 1101929. Need to give cafu right to him. Pls do the needful.
Branch Operations LIFE Hissar
Dear team i am not able to archive my mails as some error is coming error is attached 9812477387
Branch working in Do
Dear Team Telephone notOperations our branchLIFE the need full Sahabuddin Asansol
Operations desktop . Niva rani konwar EE Guwahati
please help in configuring the ms outlook in niva 'LIFE CODE - 200915498 GUWAHATIHUB 03 985
Branch Inward-Outward System. Whenever i used to log in into it system is getting hang for around 10-15
Hi I am getting problem inOperations LIFE Udaipur
access to FG Connect for approving CAFU.
Request to provideBranch Operations LIFE Madurai
Branch to AllFG Nagpur Life and Non Life for FOE emp ID 201116386
Requesting for group mail Operations LIFE Nagpur
Branch Operations LIFE Nagpur
Unable to open codesk link on OFE desk and the employee code is 201116386 attached Zonal Manager Admin approval for C
Branch Operations LIFE Ambala
Hi Please change the maping from Chandigarh to Ambala location of Sr. Area Manager- Ravinder Pal Singh(Emp Code- 88286
Branch Operations
DMS NOT WORKING 886478 M 9829258095 LIFE Kota
Branch Operations
FRONT END & BACK END LINKS 891635 8007388555 LIFE Jalgaon
Branch User ID access request form attach M No 8146093807
Kindly created FG ConnectOperations LIFE Ludhiana
Operations LIFE been sent to Amol
Please provide CAFU aaproval rights to FG Connect ID F881583. Approval mail hasBHUBANESHWAR Godha.
Branch Operations LIFE Hissar
Dear Team Flash player not working in my pc request you to pls check & kindly do the need ful ASAP. Amit Kumar-981247738
Branch Operations
system locked...satyanarayan sharma emp.code 1112410LIFE Jaipur
Operations LIFE Thrissur
Network issue in thrissur Branch . System and telephone lines are not working. --Employee Code :- 887237 --Mobile ---974563
Operations LIFE Kottayam
Not able to open Generali Group Ethical Code FG intranet --->Learning & Development ---> FG Academy
Operations LIFE Thane
Branch had done welcome calling from 09248592291 for application no WT00874481 and 09849770012 for application no W
Operations LIFE
Unble to view Images in DMS. Contact # 9601283993 Geetendra Singh. Surat
Branch :- (https://mumhoimislf01.fgi.ad/Reports/Pages/Folder.aspx?ItemPath=%2fLife%2fDash_Boards%2
unable to get into the link Operations LIFE Calicut
Dear Team IT Kindly change the BIOS battery in my system date and time wrong show in system when we go for
Branch Operations LIFE Allahabad
outlook 9850424824 Operations LIFE Goa
Branch Operations LIFE Rohtak
PLEASE RESET FG CONNECT PASSWORD OF BM-NEERAJ DAHIYA EMPLOYEE ID 883664 AS AM IS ON LEAVE AND CAFU TO BE A
& Outward error..INTRANSIT TO HO error Pramod Sharma 9779701988
Application InwardBranch Operations LIFE Ludhiana
Operations LIFE Chandigarh
Password reset request FG Connect Mr. Mohan Lal Barpa E Code- 1105024 Mobile -9501016155
Branch Operations LIFE
PC shifting required from Desk No 11 to Desk no 56. Thanks. 4784 Thane
Branch Operations
EMAIL NOT WROKING EMPLOYYE CODE: 883701 LIFE ASHISH NANDA 9816023953 Shimla
Operations LIFE Thane
need the data for dispatch cases from IO system ..list of policy no send to ABHISHEK AWASTHI & PUSHPENDRA PANDEY on em
Operations LIFE Kolhapur
xEROX MACHINE 4150 IS NOT PICKING THE PAPERS FROM THE TRAY 1 & WE ARE NOT ABLE TO TAKE THE PRINTS....HENCE RE
Branch emp code LIFE restart his
Hi Mr. Anshul Shrivastava Operations1107891 Mob no. 9893280178 is unable to Jabalpur system plz do the needful. 1276
Branch Operations
Not able to send mail pls do the needful LIFE Gurgaon
been locked LIFE
My FG connect hasOperations kindly do the needful. Deep 8791114419 Aligarh
NOT WORKING DO LIFE
CALL RECOERDINGBranch Operations THE NEEDFUL. 9844835401 Belgaum
Operations LIFE Prabhadevi
Life Asia ID is locked as password has been entered incorrectly. Please reset the password and release the ID.
Branch Operations LIFE Lucknow
Dear Concern Unable to generate the renewal receipt of policy number 00705555 attached herewith is the screen shot of th
Operations LIFE Chandigarh
FG intranet Learning & Development - FG Academy - Employee Login. page could not open in Chandigarh Branch Satish-9878
Channel Operations
my id is lock....mahendra f880162 LIFE Thane
Operations LIFE
liefasia passowrd disabled. pls reset. Also kindly reset my GIS password Thane
Operations LIFE Guwahati
EE NAME - SANTOSH KUMAR PRADHAN ( 886029) HAS BEEN TRANSFERRED TO CUTTACT BRANCH . THE CALL RECORDING SO
Branch Operations LIFE
kindly reset password 881751 unable to recived the password online 9329192000Raipur
Branch Operations LIFE Ghatkopar
System is working very slowly many times System is hang Regards Satish K Mehta 9769080180
Branch Operations on becoz
Kindly arrange tonner for Printer no-4150 & 5655LIFE urgent basis at noida branch.Noida of this printers are not working...
Branch Contact no:
Need to install open officeOperations 9397836441 LIFE Tirupati
Branch Operations LIFE Amritsar
configure the email of below mentioned FPA NAME:- ridhima mehra emp code:- 1110100 phone number:- 9646816779
Branch Operations
pls reset the password contact mob no 9037286636 LIFE Trivandrum
Branch Operations
Please check the attachement and do the needful. LIFE Madurai
Operations LIFE error.
While trying to go in screen mass cert adjustment screen we are facing the belowThane System Used is GIS
Branch Operations LIFE Belgaum
Belgaum Branch UPS & Server Not Working Contact Person : Kuber Contact No: 9844835401 (887532)
Operations FG Baroda
i jaydeep patel i have FG connect rights but in theLIFE connect i dont have call log rights in cls module so for that i have receive
Branch Operations LIFE
user 1110531 system is not working conatct no is 9829171074 Jaipur
Branch Operations have
4150 not working getting down suddely and thenLIFE to restart 2-3times. Kottayam
Dear Concern Operations LIFE Allahabad
Branch Kindly help me due to some technical error cafu not approved for previous days kindly help me and
Branch Operations on
flash player needs to be installed as unable to logLIFEto FGacademy Jabalpur
Branch Operations
Kindly re set fg connect password FE Login details LIFE - Ludhiana
Prabhjot Singh User Id - GLOBAL56 Logon n
Learning and development material is not visible on site. pl help.
reading material inBranch Operations LIFE Varanasi
Branch Operations LIFE Jamnagar
pls find error which occured during execution of TPA for application T00477131...pls inform for further action.
Branch Operations LIFE
not able to generate deposit slip for Thane branch for 06/04 Riddhi 9930997976 Thane
install Operations LIFE Madurai
Dear Team KindlyBranch java application in the system 10.1.88.114. user : 1112513; contact 09790359097
Operations LIFE BHUBANESHWAR
My data card is not working as it is saying that the device is already in use or not configured properly. Please help resolve the
Branch Operations LIFE
Need to Inforce Policy in FG Connect For Policy No - 00484166 & 00473600 - URGENT Thane
Branch Operations LIFE
Problem occured when send any mail mail not sended. contect no 9368697714 Allahabad
Branch Operations LIFE by BM 2
Dear Team Unable to generate Excel file & deposit slip after cafu being triggered Kolkatakolkkata-2 branch Please help out t
Operations
Please inforce policy no 00674201 in fg connect. LIFE Thane
Branch Deposi slip LIFE
we are unable to generateOperations of noida branch... Noida
Branch Operations LIFE Jammu
Team Excel file not opened through Rajesh Mehra System E Code 880681.Please contact 9797592931
Branch Operations LIFE
PLEASE INSTALL THE PRINTER IN NEW AREA MANAGER(888762) LAPTOP 9822672222 Nagpur
the cafu for 11/07/2011. please resolve it ASAP. Sanchit Jain 9871806022
unable to generateBranch Operations LIFE Faridabad
Branch Operations LIFE a call in codesk.....keyboard is working fine
user 1101405 not able to type user id & password in FGC as well as not able to logJamnagar
Branch Operations LIFE
Dear Team NB Cafu deposit slip can not be generated & Cops cafu also could notKanpur be generated. Kindly do the needful Than
cafu and deposit slip LIFE Lucknow
Dear Concern The Branch Operations not generated in Lucknow on 11-jul-11 attached herewith is the copy of mail.
Dear concern After CAFU approval system unable to generate Deposit slip. As attached. Pl resolve the issue before ba
Branch Operations LIFE Varanasi
Operations
Microsoft outlook is not working. Contact Name:LIFE K. Sree Vignesh Mob: 9944148241 Salem
Branch Operations LIFE
CAFU deposit slip & excel sheet not showing. 11th july 2011 Ghaziabad
Branch to receive LIFE
Net Not working not ableOperations the mail or sent the mail Deepak Indoria 9819940125Ghatkopar
Branch system
internet not working in all Operations LIFE Ambala
Branch Operations LIFE Rajahmundry
Not able to view the modules in RACE home page à FG intranet à Learning & Development à FG Academy à Employee Ple
Branch Operations
unable to acces internet. contct no.: 9896741548LIFE Rachana Ambala
Branch Operations unknown.
The status of receipt no. 3B001455 is showing as LIFE Kottayam
Operations
kindly reset my LIfeasia password LIFE Thane
pasword
kindly reset my GISOperations LIFE Thane
Branch not workinf LIFE Visakhapatnam
gf connect in my system isOperations have logged a call earliesr but i have not received any responce please do on priority a
Operations LIFE
Pls reset the FG Connect Password. Contact Details # 9601283993 Geetendra Singh Surat
Operations
RECORDING MACHINE NOT WORKING CONTACT LIFE Salem
NAME: K. SREE VIGNESH MOB: 9944148241
Operations LIFE Rajkot
After generating the Depoist slip Cash Denomination is showing as Zero since 30th June 2011. Mobile No-9601283802 Emp I
Branch Operations
Install excel 2003 & FG viewer call on 41514581 LIFE Thane
Operations LIFE
Printer not working Unable to close front door |Contact Centre|Extn.4861 Thane
Branch Operations LIFE Belgaum
http://esawslb-698315227.us-east-1.elb.amazonaws.com/FutureGenerali/fgmain.html - the link is not working pls do the nee
Operations LIFE
user is not able to open RACE & also codesk Contact no.: 9913466566 Rachana Jaipur
Dear Team IT Kindly help LIFE Allahabad
Branch Operations me welcome calling date and time not in schedule mode so need your proper help to c
Branch Operations LIFE
Team Telephone not working at jammu branch.Please call 9797592931. Jammu
Branch Operations LIFE
Hi Please install printer on my system. Regards Omesh Kumar 9896741548 Ambala
Dear Concern Operations LIFE bios battery
Branch Kindly help me to setup proper date and time in system Allahabad has been change in my system
FG pwd - pls reset Operations LIFE Thane
Branch Operations LIFE Deheradun
i am recieving mails but mails are not being sent.emp no-884899 and contact no-9758349707
Operations activate the lanport. Port no : D66 Karthik 09600674407 2nd Floor Mayflo
Kindly arrange engineer in Coimbatore branch to LIFE Coimbatore
Branch Operations LIFE
Please installed STD Facilaty for Welling Come Calling from BOE Desk of Akola Branch.Akola
Operations required on urgent basisContect Chandigarh
FG connect ID creation and CAFU approval rights LIFE person Satish-9878250686
Branch Operations in user Lucknow
Kindly arrange an engineer for to install webcam LIFE Amit Misra’s laptop. Need imac for the same. contact no.: 993641
Operations
Cops West ID not working LIFE Thane
Operations LIFE Patna
Required IO system Id & Password for Divya Prakash (operations Branch - Ramgarh) emp id - 201026176 globalinnov
Operations LIFE Patna
Required IO system Id & Password for Amit Kumar (operations Branch - Sitamarhi) emp id -201026221 globalinnov
Branch Operations LIFE
Telephone lines not working kinldy send a person to visit the branch and fix the sameCoimbatore
Branch Operations LIFE
network link not working in coimbatore barnch ... pls send NET work person to branch Coimbatore
office 2003 in my
Kindly re install MSOperations and Outlook 2003LIFE system as same has been Thane uninstalled from from system..EMP ID 8828
Channel
mahendra ...C drive is full Operations LIFE Thane
Branch Phaser 3100MFP ON URGENT BASIS CELL 9897211315 Bareilly
please INStall the printer - Operations LIFE EMP CODE :1103863
Branch Operations LIFE Visakhapatnam
hi my fg connect in the system is nto working frequently i have this problem Request to please clear
my outlook pls do asap Delhi - West
i m unable to openBranch Operations the needfulLIFE user name - komal batra 9899768644
Channel occuring
Not working properly error Operations LIFE Thane
( Ticket Logged on behalf of 887450) | Contact Centre|Thane Hub
Unable to start PC Operations LIFE Thane
Branch Operations LIFE Indore
MAI NOT WORKING OF MR. GAURAV KASHYAP SYSTEM EMP CODE IS 1111946 PLEASE CALL TO MO NO 9826085858
Branch Operations
PLEASE ATTACH THE PRINTER FROM MR. AVNISHLIFE MISHRA-AM LAPTOP Indore
Branch download
Dear Team Whenever weOperations an Excel fileLIFE Aurangabad
& save it on desktop its extension automatically changes to (.XML ) We are
Branch Operations LIFE Calicut
Display colour changed. Name- Veena priyesh Emp id-886661 5th Floor Sky Tower 5/3283 F-F6 Bank Road Mavoor Road Ju
Operations LIFE
Avaya Phone Not working Name Gurminder Singh E code 888976 ontact numberChandigarh 9780888005
Operations LIFE
Telephone lines from Noon not working kinldy send IT team person to fix the same Coimbatore
Branch Operations LIFE Ambala
Dear Team My system got formatted few days back as found today some of my emails from my folder are not showing. Pls h
Branch Operations
Call recording not working..Dikshant - 9982952452 LIFE Udaipur
Branch Operations
Dear Sir Kindly Reset My System Password Budhi LIFEPrakash Employee Code:-1110541 Jaipur
Branch durgapur branch to map printers according to users Life /Nonlife Printers at FGI Durgapur- a)Xero
Kindly arrange Engineer arOperations LIFE Durgapur
Operations LIFE Chandigarh
Telephones lines not working in patiala branch Name Gurminder Singh Contact Number 9780888005 E Code888976
Branch Operations LIFE
kindly rest the password of PC mr neeraj rawat-9758349707 Deheradun
Branch Operations LIFE Thane
Unable to Open Browse file (Excel) in IO system for outward option. Kindly check the same on priority.
slow
FG connect is very Operations LIFE Thane
Branch Operations LIFE
FG Connect System is not working properly.9308920119 Patna
system very slow Operations LIFE Thane
Branch password
kindly reset the fg connectOperationsas its locked.LIFE Chandigarh
Branch Operations LIFE
Need to Inforce Policy in FG Connect for Policy No - 00441817 - VERY URGENT Thane
Branch Operations LIFE do the needful urgently. 9844835401
Printer not working properly inside there is one component broken. pls replace &Belgaum
Branch Operations LIFE
Hi Please install recorder in my system. Reema Gulati 888765 9992452424 Ambala
Branch Operations LIFE
mail not wroking employee name: ram sharan bisht (blm) 9318032007 Shimla
Branch Operations LIFE
Printer( Xerox-4150) not working.Pls help.Contact Person-Giridhar # 09744714144 Thrissur
Branch Operations my matter.
Dear Concerned the network is not available onLIFE laptop. Kindly look into theLucknow regards Syed Shahid 979371000
Branch Ashok Kumar 9416156664
Please reset my password.Operations LIFE Ambala
Branch Operations LIFE Ranchi
Dear Team Showing error"Application is locked Kindly get assistance from the admin in order to proceed" While changing in
Branch Operations LIFE Nasik
Fg sites are not opening and phone lines are not working Thanks and regards Ketki. 9422842664
kindly arrange an engineer asap. System showing disconnected. contact no: 9780888005
Patila server downOperations LIFE Patiala
Branch Operations
Ghatkopar Printer 4150 - Not working - Scanning LIFE 9322632653
Problem Contact No 66894201 /Ghatkopar
approval CAFU .. Karthik 9600674407
We are Unable to Operations LIFE Coimbatore
has been Gerenerated Excel cafu is Ok
Partial Deposit slipBranch Operations LIFE Aurangabad
Branch attachment
not able to view DMS find Operations for more LIFE Kota
Branch Operations LIFE Ranchi
Dear Team Address changing is done in the Front End but not updated in back end(Life asia).In FG Connect after POS updati
lines not working Branch Operations LIFE Thane
Branch Operations LIFE Thane
Need passwords for FG connect and IO system also needs access for Z drive i.e common folder. my reporting manager had giv
below Operations LIFE Noida
Dear All Pls deleteBranch mentioned entry from IO as i ahve to enter new Candidate ID against same application no Receipt
Operations LIFE Thrissur
Internet explorer & Race is not working for E code 1100996 (Manikanadan).Please contact on 9946780800
Branch Operations LIFE is done.
1. Unable to get back to back printouts. 2. Scanning error- only half page scanningNasik 3. During photocopying black line
Branch Operations LIFE
Need to Inforce Policy in FG Connect For Policy No - 00473639 - URGENT Thane
recording excel sheet LIFE
Dear concern call Branch Operations not open in my system regards raju 09963755668 Vijaywada
Branch Operations 4150 Deheradun
Our Printer and photostate machine Wrokcentre LIFE is not working properly. It is not taking paper from the bottom side. pl
Branch old mails please help out
hi i am unable to view my Operations LIFE Visakhapatnam
Operations LIFE Bikaner
press the employee login button but screen is not open so kindly help me(Elearning Module) Regards Deepak baghela Bikan
Operations LIFE
Unable to login Co-desk & Internet explorer is not working Thane
do the needful to LIFE Madurai
Dear Team KindlyBranch Operationsrectify the error in the module FG connect>>PSS enquiry>>policy enq. We couldnt view
mails and send/receive mails. Emp ID-1108222 Mobile No-9925142264
Not able to access Operations LIFE Rajkot
Dear Concern Need your LIFE Allahabad
Branch Operations help to resolve the problem data card not work in BM Laptop. Regards Sailesh Kr Pan
printer. showing as
Not able to use theBranch Operations not connected. LIFE Surat
for all the policy sourced through MALEGAON branch the Branch Code is MAL. The Field required is as follo
Hi Need the Data Operations LIFE Thane
Branch Operations LIFE
system is very slow not working properly. not able to access mail properly Indore
Branch in FG Connect
Unable to search client ID Operations LIFE Jalgaon
Branch Operations LIFE Kottayam
Rectified few minutes back. Again problem recurring.not able to enter race showing password incorrect.e code:1112149:co
Operations LIFE
Outlook is not working - (Archive Folder is not working) Thane
Branch Operations LIFE Kottayam
not able to enter race showing password incorrect.e code:1112149:contact no;9946241309.
Branch Operations not Madurai
In FG Connect - PSS Enquiry - Policy Enq option is LIFE functioning properly. Pls do the needful. ECode: 1112390 Mob No: 978
Branch Operations LIFE needful
In FG connect Policy status is not showing Please find the screen shot and do the Rajahmundry
problem in LIFE Pune
Dear Team there isOperations network chinchwad(pune2) branch the connection with mails.front-end & back-end contiono
Branch 15 to 20 min. Please do the needful as early as possible.
My system get HANG afterOperations LIFE Akola
Branch Operations LIFE Udaipur
Dear Our Digital phone are not working kindly assign the engineer ASAP Main ext and BM and AM phone are not working . D
Branch Operations LIFE
Dear Team My account has been locked pls unlock the account 9812477387 Hissar
Branch Operations LIFE
kINDLY RESET FG CONNECT PASSWORD AS IT HAS BEEN LOCKED. Chandigarh
Operations LIFE
Need to Archeive my emails . pls attend this call on urgent basis Thane
Operations
FG intranet not working. Kindly send someone toLIFE Thane
check. Work Station : 347 Direct No: 41514573
Branch Operations LIFE
Hi Mails are not opening properly. Vicky Goyal BM-Karnal 8930200538 Ambala
Branch Operations LIFE Jaipur
dear sir please reset the password for this id. hemraj kumawat 1110687 Mobile No. 9414236451
Branch Operations LIFE
unable to inward to propsal forms. Contact No- 09302954000 Raipur
Branch Operations LIFE
STD lines are not working on 02536638003 and 02536638001 kindly do the needful Nasik
Branch the policy details in FGconncet through the path FG Life>>PSS Enquiry>>policy enq. Kindly do the n
Dear Team Couldnt view Operations LIFE Madurai
STD Branch Operations LIFE Nasik
Branch Operations LIFE Ghatkopar
Call recording system is not working Pls call urgent Regards Satish K Mehta 9769080180
Branch in FG Connect LIFE
Need to inforce the Policy Operations for Policy No - 00368714 Thane
Operations LIFE
unable to access internet contact no.: 9954935095 Rachana Guwahati
Dear Concern I am not access the FG Academy in FG intranet. pl do the needful ASAP. Amit Kr. Srivastava 09335
Branch Operations LIFE Varanasi
FG intranet LIFE Thane
RACE home page ÃOperations à Learning & Development à FG Academy à Employee Login.... when i am trying to login via
Branch Operations LIFE Visakhapatnam
there ar 2 joinees in the branch for spoke locations of vizianagaram and srikakulam request to please help out to in providing
Branch Operations the
Phone is not working in bikaner branch.kindly do LIFE needful urgently. Bikaner
Branch Operations LIFE
Hi There is beep tone in UPS UPS is also on by pass mode Aurangabad
two pc. Please resolve asap Deepak Shewale Mb.09822617556Malegaon
Print not taking onBranch Operations LIFE
Branch Operations LIFE Lucknow
Dear Concerned Kindly arrange a tonner xerox 5645 regrads saurabh agarwal 05224038624
Branch Operations LIFE
Printer 5632 not working at kochi branch. 0484-6626111 Cochin
EMAIL Operations
PLEASE GENERATE Branch ID LIFE Delhi - South
Branch Operations
Dear Team Kindly give the Acces of CAFU rights LIFE Tirupati
to Spkek Branch Managers and the details are given below Name
give the Access for LIFE Tirupati
Dear Team KindlyBranch Operations Off roll BOE's for three people and Name and Branch Details are given below . Name
Branch Operations LIFE for Total Branch A ctivities Here with i am a
Hi Kindly give the FG Connect access at Khammam Spoke Brandh BOE ( Off Role ) Vijaywada
FG Connect access LIFE Vijaywada
Hi Kindly give theBranch Operations at ONGOLE Spoke Brandh BOE ( Off Role ) for Total Branch Activities Here with i am at
FG Connect access LIFE Vijaywada
Hi Kindly give the Branch Operations at Guntur Brandh BOE ( Off Role ) for Total Branch Activities Here with i am attaching A
Branch Operations LIFE Vijaywada
Hi Printing and Scanning to Email and Network scanning not working @ Vijayawada LIFE printer pls do the needful on priorit
Branch Operations LIFE Allahabad
Dear Concern Please change toner on urgent basis in allahabad branch Reg Admin Allahabad 0532-3017601
not working.
back problem ups Branch Operations LIFE Indore
Branch Operations LIFE Malegaon
Kindly arrange an Engineer at Malegaon UPS not working Add is mentioned below. ADD: balaji arcare 16 feet road satana na
Branch Karvi branch LIFE Floor Varanasi
Kindly arrange engineer atOperations for System OS related problem... Add: 1st Karvi - No 837 Allahabad Road In Front Of
service..on this number.. 0141-4074560 Vishal @ 9828688811
Kindly activate STDBranch Operations LIFE Bikaner
Branch Operations white Ambala
Dear Team My laptop screen is broken and is in LIFE colour nothing is visible. Pls help on priority basis. Ravinder Pal Singh
Branch Operations
4150 printer Scanning not working kindly do theLIFE needfull Cell: 9480789636 Belgaum
Branch Operations LIFE Indore
require New Ram & Battery in lap top Emp id 888791 Prashant Zingre Cont No 09713999902
Operations Mobile Chandigarh
New phone line required for BOE Satish Chandra LIFE No 9878250686 regarding welcome calling software and Renewal ca
Branch Operations LIFE branch
Dear Team papar has been jam in printer Xerox WorkCentre 4150 PCL6 in bhopal Bhopal please send the engineer asap.
Operations LIFE Jalandhar
display not working (bunt) contact no.: 9872007600 SERIALNUMBER: L902621 MODEL: 9482-CE1 MONITOR SERIAL NUMBER
Operations LIFE
the display is flickering intermittently since morning after boot up. Ahmedabad
screen Operations log Udaipur
AM Lenovo laptop Branch not clear kindly call theLIFE of lenovo service centre for the engineer visit. LCD screen not clear . Dik
RESOLUTION SLA IS VENDOR ASSIGNED RESPONSE SLA # RESPONSE ESCALATION
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CALL MODE CLOSURE CODE ROOT CAUSE ROOTCAUSE DESCRIPTION
Web Form
Web Form Through Vendor printer configuration done by kaizen engineer vikki confirmation rece
Printer configuraion
Web Form Desk side support Datacard InstalledAs conferm the engineer Gaurav data card installed...
Web Form Desk side support New PST creation As confirmed with user mail pst is repqired and added in outlook by en
Web Form
Web Form Through Vendor OS level problem ID configure by kaizen engineer sachin confirmation received from us
Web Form Through Vendor lan
Lan Port Configured driver reinstall IP set and updated antivirus by kaizen engineerpra
Web Form Desk side support Network problemAs conferm the engineer Kamlesh issue has been resolved...
Web Form Through Vendor OS level problem temprory desktop provided to user confirmation received from user h
Web Form Desk side support A
Software installeds conferm the engineer neelesh id configured data restored...
Web Form Through Vendor Others No physical damage in laptop and working fine check with kaizen engi
Web Form Desk side support OS level problem OS Issue resolve by Kaizen engg hence closing this call.
Email Through Vendor Data transfer Data transfer on DVD by info engineer same confirm with user hence c
Web Form Through Vendor printer configuration complited by engineer vikraman confirmation re
Printer configuraion
Web Form Desk side support Others data transfered and aatached conferm with user its ok...
Web Form Through Vendor OS level problem rejoin the domain and reset the explorer setting now user able to logi
Phone Through Vendor Data Backup Databackup coplited by info engineer Ajay Nath confirmation received
Web Form Through Email As
Incorrect call details we have not received any feedback from users so as per IT TAT i am
Web Form Desk side support Others os reinstalled service pack & anti virus updated outlook configured....
Web Form Done Remotely outlook configure in windows mail & given test mail now working fine
Outlook Configuration
Web Form Through Vendor Duplicate call old call no.: 147707
Web Form Through Vendor printer uninstall by kaizen engineer Sandip lad confirmation received
Printer configuraion
Web Form Done Remotely The claim
New Development request approval right has not given to the user-id
Web Form Done Remotely a
Software installeds confirmed with SHEKHAR the issue is resolved.
Web Form Done Remotely Network problemas confirmed with the user the issue is resovled.
Web Form On Phone Guided
User error/unawareness user to contact with mediassist team for password reset.
Web Form At server end Password Reset Dear Manoj We have created your Login id Please find here with th
Web Form At server end Application bug Issue has been resolved.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Application bug USer details has been mapped in table.
Web Form Desk side support configured outlook express and printers.
Outlook Configuration
Web Form On Phone Others User not have access to use MS office same informed to user hence c
Web Form On Phone now
Call resolved by user working fine got the confirmation from user hence closing this ca
Web Form Desk side support User
User Not Responding is on leave for a week hance i am closing this call..
Web Form Desk side support As
Call resolved by user confirm with user now it is working..
Web Form Done Remotely Configured mail settings in outlook and race for the user.
Outlook Configuration
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Through Vendor Others the conf call is booked
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form On Phone Duplicate call duplicate call hence closing this call with user confirmatio. Ref.Tkt.No
Web Form On Phone OS level problem problem resolved from user end. closed the call with user confirmatio
Web Form Done Remotely configured the printer user able to take print.closed the call with user
Printer configuraion
Web Form Done Remotely OS level problem Recording issue resolve by telecome admin and rights give to user on c
Web Form Done Remotely OS level problem the issue is resolved and the same has been mailed to the user
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form At server end as confirmed with the user the issue is resolved
Hardware Part failure
Web Form On Phone As
Call resolved by user confirmed with user issue has been resolved hence closing this call
Web Form Done Remotely OS level problem ip settings has been done closed the call with user confirmation.
Web Form Desk side support Tempfiles deleated temp files its working fineconfirm with the user hence closin
Web Form Through Email data has
User Rights not granted been provided as per user request.
Web Form Done Remotely configured the printer user able to take print. closed the call with use
Printer configuraion
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely configure outlook now user able to send and receive mails confrim wi
Outlook Configuration
Web Form Done Remotely call
Call resolved by user is resolve by user.
Web Form Done Remotely OS level problem IP WAS GIVEN MANUALLY NOW ASSING TROUGH DHCP WORKING FIN
Web Form Done Remotely OS level problem the issue is resolved and tha same has been mailed to the user
Web Form Done Remotely S
Software installedystem qurentaine due to SP not updated after Installed SP- 2 now use
Web Form Done Remotely MAIL
Call resolved by user IS WOKING INFOMR USER ABT ERROR THAT 'Microsoft Exchange
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Others websites added to trustsites now working fine got the confirmation he
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form On Phone Have spoken with the user and informed that the bandwidth utilizatio
Bandwidth Over Utilisation
Web Form Desk side support Plz find attached
Application Installation problem mail & plz coordinate with Amol Godha
Web Form Through Vendor 3210 toner mail sent to sonali.
User error/unawareness
Web Form At server end User ID is
User id added in the group added in codesk.
Web Form Done Remotely configure printer as per user request confrim with user clsoing this ca
Printer configuraion
Web Form On Phone User Not RespondingInformed user to send mail to Pushpendra Nair regarding folder acce
Web Form Through Vendor Others the conf call is booked.
Web Form Through Email The user
Server authentication issuewho logged on the system was not having backup rights hen
Web Form Done Remotely OS level problem Rename the users windows profile and problem resolved.
Web Form Done Remotely moved
User error/unawareness the mail in archive now user able to send and receive mail con
Web Form Done Remotely as confirmed with user the issue is resolved.
Software compatibility
Web Form Through Email Application bug this is not .pls run your day end then check your download folder.
Web Form At server end we
New Configuration have created Login and e-mail id as per request. Kindly find below
Web Form Through Email Application bug SYNCK DONE.
Web Form At server end Password Reset Hi ID created as per request & Login details mail to you.Check now W
Web Form Done Remotely configured the outlook race site set as default. closed the call with use
Outlook Configuration
Web Form Done Remotely OS level problem the issue is resolved and the same has been mailed to the user hence
Web Form At server end Printer configuration has been chage for banner shit. its disable from s
Printer configuraion
Web Form On Phone OS level problem IP settingas has been change user able to access race & outlook close
Web Form Done Remotely Network problemthe issue is resolved and the same has been mailed to the user. hence
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Desk side support Configuard mail box on Blackberry device.After confirmation mail from
Blackberry installed
Web Form Done Remotely Tempfiles Deleted temp file now its working fine
Web Form Desk side support reattached printer.
Printer reconfiguraion
Web Form Through Email Duplicate call Call is allready loged by loveena (Call No 155858) and this form is not f
Web Form At server end banner sheet disable from server now working fine got the confirmatio
Printer configuraion
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved
Web Form Desk side support Others this printer is not issued by IT dept. so IT dont have driver CD of the pr
Web Form On Phone Others now working fine got the confirmation from user hence closing this ca
Web Form Done Remotely User RequirementInstalled open office now user able open attachement
Web Form Through Email Till
User Not Responding date no reponse from user hence closing this call. Please log a fres
Web Form Done Remotely as confirmwed with user the issue is resolved.
Software compatibility
Web Form At server end Password Reset Dear Jitendra Done the needful please check & confirm. FE Login de
Web Form At server end user
Rights provided torights given to the user
Web Form Through Vendor Toner Empty Toner replaced.
Web Form At server end Password Reset default password reset informed to user & closed the call with user co
Web Form At server end Password Reset default password reset informed to user & closed the call with user co
Web Form Through Vendor OS level problem system formated and reinstatlled os by kaizen engineer abhijeet now
Web Form At server end Password Reset password reset.
Web Form Desk side support OS level problem setting change in microsoft outlook hence its working fine hence closin
Web Form Desk side support IMAC Movement PC shifting has been done.
Web Form Through Vendor Network problemas confirmed with user the issue is resolved.
Web Form On Phone Duplicate call duplicate call closing the call with user confirmation.
Web Form Through Email Transaction already reflecting in LifeAsia.
User Training Required
Web Form Desk side support USER
Call resolved by user IS BUSY she will loge a fresh call tomorrow. mandar
Web Form Desk side support OS level problem acobate 9 has been install now its working fine hence closing this call
Web Form At server end User RequirementDone the needful please check & confirm.
Web Form At server end we
New Configuration have created e-mail id as per request. Kindly find below mentioned
Web Form On Phone Duplicate call original ticket is.156262
Web Form Done Remotely File courruption as confirmed with user the issue is resolved.
Phone Done Remotely reconfigure printer and scanner now user able to scan confrim with u
Printer reconfiguraion
Web Form At server end Application bug Old client id has been activated.
Web Form Done Remotely windows mail setting reconfigure now working fine hence closing this
Outlook Configuration
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form Through Email Duplicate call ISP issue network team is working on same issue - 156245
Web Form Desk side support OS level problem changes done in open office excel confirm with the user hence closing
Web Form Done Remotely Removed static IP and configured user profile...
Outlook Configuration
Web Form Desk side support For ECS file problem plz coordinate with aditya malshe
Application Installation problem
Web Form Done Remotely reconfigure printer now user able to scan confrim with user clsoing th
Printer reconfiguraion
Web Form At server end Password Reset password reset to defualt i:e password@1
Web Form At server end Password Reset Done the needful please check.
Web Form Desk side support OS level problem java reinstall confirm with the user hence closing this call
Web Form Done Remotely Tempfiles Restore internet setting now its working fine
Web Form Done Remotely OS level problem Reopened the .XLS file with open office software. Now its working fine
Web Form At server end Application bug Please check now some issue was there with server.
Web Form Done Remotely as confirmed with user the issue is resolved.
Application Installation problem
Web Form At server end Application bug Please check now some issue was there with server.
Web Form At server end Application bug Issue resolved by application team (Sandesh Deshpande) right now lin
Web Form Desk side support OS level problem deleated temp fils and run disk cleanup confirm with the user hence cl
Web Form Done Remotely User Requirementfont has been installed..
Web Form Desk side support Network problemreport manager(dash board) site is working properly confirm with the
Web Form Done Remotely OS level problem Re joined the system in domain again now user can able to login with
Web Form Done Remotely user dont
User error/unawareness have outlook express access configure windows mail confri
Web Form On Phone Password Reset Password has been reset
Web Form At server end done and
New Development request promoted in uat on 29/07/2011 waiting for confirmation fo
Web Form At server end Application bug This activity is related to operation Deppt and can not done bu IT Plea
Web Form Desk side support OS level problem System is formated Sp3 Install Office Install Symmantec Install & Upda
Web Form Done Remotely a
Software installeds confirmed with the user the issue is resolved
Web Form Through Email Duplicate call Original ticket is.156194
Web Form Through Email Activity has
New Development request been complited by Supriya from application team. Mail att
Web Form Desk side support Network problemas confirmed with the user the issue is resolved
Web Form Done Remotely configured the printer user able to take printout. closed the call with
Printer configuraion
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Through Vendor 3210 toner request sent a mail to sonali
User error/unawareness
Web Form Done Remotely OS level problem as confiremd with t the user the issue is resovled
Web Form Done Remotely configure printer as per user request confrim with user clsoing this ca
Printer configuraion
Web Form Desk side support Plz find attached
Application Installation problem mail & plz coordinate with Amol Godha
Web Form At server end New Configuration Added printer in file sharing group
Web Form Desk side support Installed printer and Life asia.now user is able to work.As confirm with
Application installed
Web Form Desk side support Tempfiles Call resolved user
Web Form Desk side support OS level problem Re configuard outlook settings.now it is fine.As confirm with user i am
Web Form Desk side support As confirm with user outlook configuration done but antivirus is not ge
Outlook Configuration
Web Form Done Remotely Others as confirme diwth the user the issue is resolved
Web Form Desk side support Plz find attached
Application Installation problem mail & plz coordinate with Amol Godha
Web Form Through Email Application bug STATUS CHANGES DONE.
Web Form Through Vendor Duplicate call 151207 call is already logged. so closing this duplicate call.
Web Form Desk side support Tempfiles Resolved user
Web Form Desk side support OS level problem restarted outlook it is working fine.As confirm with user i am closing th
Web Form Done Remotely Created
User error/unawareness new pst and informed user to send mail to presistancy team f
Web Form Done Remotely Installed and configured printer settings. Its working fine as confirmed
Printer configuraion
Web Form At server end Application bug Please replace '&' with and from client address and then try.
Web Form Done Remotely user
Rights provided toModify Rights given to user on 10.1.103.109\master data folder.system
Web Form Desk side support OS level problem Dear Team Personal folder available in side personal folder mail are d
Web Form Done Remotely OS level problem rejoined the system in domain & reset the password regional time set
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form Done Remotely Outlook has been configured
Outlook Configuration
Web Form At server end Application bug As disscussed with abhishek issue has been resolved.
Web Form Done Remotely The issue
User error/unawareness is resolved and the same has been mailed to the user.
Web Form Desk side support Machin Was
Antivirus client courruption in quarantine and now updated it is working now.As conf
Web Form Done Remotely Configuration changed in outlook express now its working fine
Server authentication issue
Web Form On Phone As per
User error/unawareness management google site is blocked for agency user hence closin
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end User RequirementHi FYA… User id Fg connect Login name Password User details
Web Form At server end Password Reset Dear Victor We have already provide BM cafu rights please check. T
Web Form Done Remotely Configured mail settings in outlook and intranet settings for the user.
Outlook Configuration
Web Form Done Remotely OS level problem rejoined the system in domain user able to access outlook. closed the
Web Form Done Remotely OS level problem as confirmed with the user the issue is resovled
Web Form Done Remotely New Configuration outlook configure & new archive created now working fine got the con
Web Form On Phone Duplicate call old ticket number is 155858
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form At server end User RequirementYou have to fill all contents of access request form then have to take a
Web Form At server end Duplicate call Duplication call log 155861
Web Form Done Remotely configured the printer user able to take print. closed the call with use
Printer configuraion
Web Form Done Remotely the
Backup Media Failure issue is resolved and the same has been mailed to the user hence
Web Form Through Vendor Network problemas confirmed with the user the issue is resolved
Web Form Done Remotely url
Call resolved by user added to trust sites now working fine got the confirmation hence c
Web Form Done Remotely New PST creation create new pst and guide user how to create archive confrim with use
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved
Web Form At server end New Configuration Update new Mobile number as per request. Kindly check after sometim
Web Form Desk side support as confirmed with the user the issue is resolved.
Hardware Part failure
Web Form Through Email Duplicate call Since user raised two tickets for same issue privious ticket number is 1
Web Form Done Remotely OS level problem user temp profile deleted & restarted the machine user able to login i
Web Form Through Email Duplicate call Since user raised two tickets for same issue privious ticket number is 1
Web Form Through Vendor Network problemLink is now up kindly refer this Ticket:-155285.
Web Form Done Remotely Others In the current setup only two phones can be connected for recording
Web Form On Phone Others The issue has been mailed to the user hence closing this ticket
Web Form At server end User RequirementDone the needful id details send on mail.
Web Form Desk side support guided
User error/unawareness to user for creating new archive.
Web Form Desk side support Plz find attached
Application Installation problem mail & plz coordinate with Amol Godha
Web Form Done Remotely File conversion file conversion is installed with user confirmation closing this call
Web Form At server end Application bug Resolved the wrong query in report
Web Form Desk side support OS level problem Excel file extracted and make availabel to user... with user confirmatio
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Desk side support OS level problem Os reinstalled service pack updated outlook configured working fine...
Web Form Done Remotely Network problemas confirmed with the user the issue is resovled
Web Form Done Remotely Installed JAVA and flash player
Software compatibility
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Application bug Policy has been inforced as per user requirment.
Email Done Remotely Description was not highlighting IE 7 install now codesk working fine g
Software compatibility
Web Form Done Remotely Server problem as confirmed with the user the issue is resolved the same has been ma
Web Form Through Vendor Issue
Hardware Part failure resolved by vendor engineer remove the ram and fix it again aft
Web Form Desk side support OS level problem internet explorar 8 installed outlook reconfigured issue resolved lapt
Web Form Done Remotely OS level problem rejoined the system in domain user able to login. closed the call with
Web Form At server end User Access Change Issue auto resolved
Web Form On Phone problem resolved from user end. closed the call with user confirmatio
Call resolved by user
Web Form At server end Password Reset Done the needful id details send on mail.
Web Form Done Remotely Software installedflash player9 has been installed user able to access site. closed the ca
Web Form Done Remotely Data Backup all old data has been taken to new system got the confirmation hence
Web Form On Phone configuration has been done. closed the call with user confirmation.
Outlook Configuration
Web Form At server end Application bug Email has been updated as provided by the user.
Web Form On Phone Duplicate call duplicate call hence closing the with user confirmation.Ref.Tkt.No.155
Web Form Done Remotely Network problemas confirmed with the user the issue is resovled
Web Form Through Email Access
User Rights not granted has been given to 1112623 ids please try below link. Link: - htt
Web Form Done Remotely User is
User error/unawareness able to login fg academy but he is unable to see some inside m
Web Form At server end Password Reset default password reset informed to user & closed the call with user co
Web Form Done Remotely OS level problem scanner settings done user able to scan the document. closed the call
Web Form Done Remotely Power failure as confirmed with the user the issue is resovled the same has been ma
Web Form Done Remotely Getting task
Server authentication issue microsoft outlook error which is normally coming in all sy
Web Form Done Remotely Network problemas confirmed with the user the issue is resovled and the same has bee
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Done Remotely OS level problem as confirmed with the user the issue is resovled the same has been ma
Web Form Done Remotely OS level problem the issue is resolved and the same has been mailed to the user.
Web Form Done Remotely Archive
User error/unawareness mail after that User able to send and recive mail confirm with
Web Form On Phone problem resolved from user end closed the call with user confirmatio
Call resolved by user
Web Form At server end Others Kindly full fill the attached access request form & then send it to Amol
Web Form At server end Application bug Please search in Application enquery and check status is showing retur
Web Form Desk side support Utilisation
Server performance issues of the server was reached 100%. but now its low & working
Web Form At server end Application bug Policy has been inforced as per user request.
Web Form Desk side support A
Desktop installed s confirmed with engineer user ID is configured on another desktop.
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely as confirmed with the user the issue is resolved
Server performance issues
Web Form Done Remotely Network problemRemoved ststic Ip now Its working fine
Web Form Desk side support updated antivirus and deleted temp files and folders. now system is w
Virus definition update
Web Form At server end Application bug Banck has been sancationed .
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form Through Vendor Network problemas confirmed with SATINDER KAUR the issue is resolved.
Web Form At server end Application bug Please check now.
Web Form Desk side support Others laptop ok same informed by asset coordinator...
Web Form Desk side support OS level problem Reinstalled ms office and its working fine.
Web Form Done Remotely Configured outlook after that user able to send and recive mail also in
Outlook Configuration
Web Form Done Remotely Tempfiles Deleted all the temp files from the system now its working fine.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Outlook and race configuration has been done as per user request.
Outlook Configuration
Web Form Desk side support No
User Not Responding approval has been sent by user guided user make approval and log
Web Form Through Email Duplicate call Work in progress below mentioned call engineer will visit the branch a
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form At server end Application bug Please select the correct client id against new address and post the sam
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form Through Vendor OS level problem ID reconfigure by kaizen engineer sachin confrimat received from use
Web Form On Phone Duplicate call already call log for same issue ticket no:-155422. inform to user also h
Web Form At server end Application bug Please select the correct client id against new address and post the sam
Web Form At server end we
New Configuration have created offroll ID as per request. Kindly find below mentioned
Web Form Done Remotely as confirmed with the user the issue is resolved
Hostname verification
Web Form At server end Others Please find the login details as below. User Name User ID Logon Nam
Web Form At server end Application bug required data has been provided to the user.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Application bug Required data has been provided to user.
Web Form Done Remotely As
Call resolved by user confirmed with user race pop-up issue is resolved. Hence closing th
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Password Reset Done the needful please try now.
Web Form Desk side support as confirmed with the user the issue is resolved
Hardware Part failure
Web Form Done Remotely configure outlook as per user request confrim with user i am clsoing t
Outlook Configuration
Web Form Desk side support Duplicate call same call has been loged call no. 151192
Web Form At server end We
User Not Responding have created FG Connect & IO ID
Web Form At server end Application bug User details has been mapped.
Web Form Through Vendor Printer PerformanceConfirmed with neeraja xerox engg did servicing paper jaming issue is
Web Form Desk side support Reinstalled outlook 2007 now email is working fine..
Software compatibility
Web Form At server end Application bug USer details has been mapped.Please check now.
Web Form At server end Application bug Please check now.
Web Form Desk side support C drive
User error/unawareness has been full so i moved 12Gb PST in D drive. now system is w
Web Form Done Remotely OS level problem Installed sound driver now user able to play call recording
Web Form Done Remotely New Configuration outlook.race configure now working fine hence closing this call.....shaf
Web Form Desk side support OS level problem reinstall os by IMSI engineer Jassi now user is able to access internet
Web Form Desk side support Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely Outlook has been configured.
Outlook Configuration
Web Form Done Remotely call
Call resolved by user resolved from user end closed the call with user confirmation.
Web Form Desk side support OS level problem Machine was in quarantine updated the same.now its fine.As confirm
Web Form At server end Password Reset Done the needful please try now password reset as password.
Web Form Desk side support lan
Lan Port Configured port working fine also chek the user satisfied.. Abhijit Kulkarni 08
Web Form Done Remotely OS level problem Reconfigured the archived archived folder and problem resolved.
Web Form Done Remotely Printer has been configured
Printer configuraion
Web Form At server end Password Reset Done the needful id details send on mail.
Web Form Done Remotely Configured mail settings in outlook and race for the user.
Outlook Configuration
Web Form Through Vendor Others the conf call is booked
Web Form Desk side support Laptop installedAs confirmed with engineer laptop installation is done for the user. IM
Web Form Done Remotely OS level problem as confirmed with GAURI the issue is resolved
Web Form Done Remotely virus
Virus definition update defination was not updated now updated with latest defination w
Web Form Desk side support OS level problem OS reinstalled service pack & anivirus updated outlook confugured wo
Web Form Done Remotely OS level problem reconfigured the customize settings from outlook toolbar and problem
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Phone Through Email Proper
User error/unawareness link provide to user for mediaassits now user can able to open
Web Form Done Remotely OS level problem after restarting outlook mails are working fine got confirmation hence
Web Form Desk side support Password Reset Dear Team Password reset done.call closed
Web Form Done Remotely OS level problem Reconfigured the mail settings in outlook and problem resolved.
Web Form Desk side support Network problemAs conferm engineer sarik data card installed working fine...
Web Form Done Remotely file
Software installed convertor has been installed user able to open xlsx file. closed the
Web Form Done Remotely Network problemAS CONFIRMED WITH THE USER THE ISSUE IS RESOLVED
Web Form At server end Password Reset We have activated requested IO ID & reset the Password as mention b
Web Form At server end Password Reset We have activated requested ID & reset the Password as mention belo
Web Form Done Remotely as confirmed with the user the issue is resolved
Hardware Part failure
Web Form Done Remotely OS level problem new software installed hence closing the ticket.
Web Form Done Remotely User RequirementInstalled flash player
Web Form Desk side support Data transfer As confirmed with user archived folder is configured in outlook and wo
Web Form Desk side support New Configuration New Pc Installation is Complited
Web Form At server end Application bug Correction has been done in the system by shrihari bhoga NB team. iss
Web Form Desk side support Printer Performancereplaced the Xeroxgraphic module.now it is working fine.As confirm w
Web Form Through Vendor Others con call is booked
Web Form Desk side support Outlook
User error/unawareness was working on Offline mode.Guied user work on online.now
Web Form Done Remotely file
Software installed convertor has been installed user able to open xlsx files. closed th
Web Form Through Vendor OS level problem issue resolved by info engineer now system working fine confirmatio
Web Form Desk side support Data transfer As confirmed with user data transfered is done and pst is configured in
Web Form Done Remotely OS level problem Enable sound driver now user able to use call recording application he
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Desk side support Now user
User error/unawareness able to delete the mail from mail box so closing th call
Web Form Through Email Application bug data send to user.
Web Form Desk side support As
Call resolved by user confirm with user i am closing this call..
Web Form Done Remotely Inbox
User error/unawarenesssize has full due to this issue user not able to send & receive ma
Web Form Done Remotely Software installedflash player install now Generali Ethical Code working fine got the con
Web Form Done Remotely OS level problem pst was corrupted around 6 gb pst recover after repair now working fi
Web Form At server end USer
User Rights not granteddetails has been added in Table.
Web Form On Phone update antivirus definiation file now system working confrimation go
Call resolved by user
Web Form Done Remotely Tempfiles Deleted all the temp files from the system and archive mails. Its worki
Web Form Done Remotely OS level problem rejoined the system in domain user able to login. closed the call with
Web Form Through Email still
User Not Responding user not responding hence closing this call as per the mail.
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.Pls
Web Form Done Remotely Printer configuration has been done as per user request it working fine
Printer configuraion
Web Form Through Vendor Others THE CONF CALL IS BOOKED.
Web Form At server end Password Reset Dear Gaurav We have created your Login id Please find here with the
Web Form At server end Password Reset Done the needful please try now id details send on mail.
Web Form At server end User RequirementWe have created FG connect ID
Web Form Done Remotely New Configuration issue is resolved.
Web Form At server end We
User Not Responding haven’t getting any reply from your end so we are going to clo
Web Form Through Vendor Network problemas confirmed with user the issue is resolved.
Web Form Through Vendor Check
Virus definition update network connection & update antivirus.....sarvesh
Web Form On Phone Duplicate call duplicate call hence closing the call with user confimation. ref.tkt.no.1
Web Form Done Remotely Outlook has been configured
Outlook Configuration
Web Form Through Vendor As configured with
Hardware Part failure - Mother Boarduser laptop motherboard has been replaced by the
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Done Remotely Software installedInstalled flash player and file convertor
Web Form Through Email Till
User Not Responding date no response from user hence clsoing this call.
Web Form At server end Password Reset ID details send on mail.
Web Form Done Remotely configure outlook and race as per user request confrim with user i am
Outlook Configuration
Web Form Done Remotely Removed
User error/unawareness check mark from offline tab..
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Desk side support Guide
Software compatibility to user for the same
Web Form At server end Application bug Data has been provided as per user requirment.
Web Form On Phone Network problemNetwork team is working on same call - ticket no is 154938
Web Form Through Vendor Others as confirmed with user the extension is provided.
Web Form Desk side support printer 4150 configure & given testpage now working fine got the con
Printer configuraion
Web Form Done Remotely Network problemchanged the index file in software and as confirmed with user the issu
Web Form Desk side support OS level problem out look setteting changed confirm with the user hence closing this ca
Web Form On Phone OS level problem given the static IP user able to access outlook & internet. closed the c
Web Form At server end User RequirementDpne the needful id details send on mail.
Web Form Done Remotely Profile Corruptionprofile corrupted created new profile now user able to access excel fi
Web Form Through Vendor Toner Empty Toner received as confirmed with veena
Web Form Done Remotely After archived mail user able to use outlook.. same informed user for a
User error/unawareness
Web Form Through Vendor 5655
Printer Performance problem is resolved as confirmed with ruheena.
Web Form Done Remotely Network problemBack up from Ambala branch was not there for that day due to WAN li
Web Form Done Remotely Network problemIt is observed that the calling for Jammu & Jallandhar were done from
Web Form Done Remotely Network problemIt is observed that the calling for Jammu & Jallandhar were done from
Web Form Desk side support User is
User error/unawareness not require for acess. same confirmed by user.
Web Form Done Remotely Network problemIt is observed that the calling for Jammu & Jallandhar were done from
Web Form Done Remotely OS level problem IP settings & share folder path settings has been done. closed the call
Web Form Done Remotely Tempfiles Deleted all the temp files with cleanup tool and problem resolved.
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form Done Remotely Outlook has been configured
Outlook Configuration
Web Form At server end Application bug Issue has been resolved please revert if issue still presist.
Web Form Done Remotely printer
Printer reconfiguraion reconfigure & given test page now working fine got the confirm
Web Form At server end Application bug Policy has been inforced as per user request.
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved.
Web Form Done Remotely Tempfiles Deleted temp file and run clean up tool. Checked and confirm with use
Phone On Phone After
Call resolved by user restart the system its working fine hence closing this call
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form At server end User RequirementWe have created Login id.
Web Form Done Remotely configured the outlook & race site set as default closed the call with u
Outlook Configuration
Web Form Done Remotely Installed printer xerox wc 5655 driver and configured the settings. Che
Printer configuraion
Web Form Desk side support Network problemSCCM client was not installed hance machin was in quaratine.Moved m
Web Form Desk side support Network problemAs conferm engineer issue has been resolved...
Web Form Desk side support OS level problem Deleted temp files.Now it is working fine.As confirm with user i am clo
Web Form Desk side support SCCM client was
Application Installation problem not installed hance machin was in quaratine.Moved m
Web Form At server end User RequirementID has been created.
Web Form Desk side support Network problemnetwork was disabled.configuard IP seetings.Now it is working fine.As
Web Form Desk side support installed MS office 2007 now user able to work.As confirm with user i
Application installed
Web Form Desk side support OS level problem After resetting BIOS system is working fine.
Web Form Done Remotely After
Printer Performance restarting printer print given then print started coming.
Web Form Through Vendor OS level problem system working fine now confirmation received from nilesh 91755646
Web Form Done Remotely OS level problem After removing network cable user logged in with reset password and
Web Form Done Remotely V
Software installedLC player install as per user requirement got the confirmation hence
Web Form On Phone Call
Call resolved by user resolved by user itself
Web Form At server end added user
User id added in the group in ALL FG REGIONAL - DEPUTY MANAGER OPERATION as u
Web Form On Phone System need connect to LAN Informed user to call IThelpdesk when th
Server authentication issue
Web Form Through Email Data has
New Development request been provided thrugh Mail.
Web Form Done Remotely Installed flash player after that user able to open Elearning Module co
Application installed
Web Form Done Remotely User RequirementOpen office has been installed
Web Form At server end Application bug Document has been upload in given path as per user requirment.
Web Form Desk side support Approval Pending Till now I've not received any approval from user .Informed the user o
Web Form At server end Password Reset Dear Sir Id created & Login details send to End user confirm the same
Web Form Done Remotely by mistakely Mail Reading Configuration changed from user Reset def
User error/unawareness
Web Form At server end Application bug Policy has been inforced as per user request.
Web Form Done Remotely Software installedinstalled open office as per user request confrim with user closing this
Web Form Done Remotely F
Software installedile conversion software installed in user system now user can able to
Web Form Through Email Access
User Rights not granted has been given to your id please try below login details for the
Web Form Done Remotely New Configuration outlook race configure created new archive folder now working fine h
Web Form Through Vendor Network problemas confirmed with user issue is resolved.
Web Form Done Remotely User RequirementInstalled IE 7 and MS office
Web Form Desk side support Installed MS access now user able to work.AS confirm with user ia mcl
Application Installation problem
Web Form On Phone Duplicate call original ticket is.154637
Web Form Done Remotely Explained user that as per the policy Internet access is not available fo
User error/unawareness
Web Form Desk side support OS level problem Removed files secure temp folder & now its working fine.
Web Form At server end Reset
User forgot password password and now user is able to login.
Web Form At server end User RequirementWe have created Login id
Web Form On Phone Network problemDespite several calls the user is not responding hence closing the ticke
Web Form Desk side support Network problemthe problem has been solved by network team.Now it is working fine.A
Web Form On Phone Printer Performancepriner 5645 restarted & test scanning now working firne got the confir
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely User
Virus definition update not able to access mail due to antivirus was quarantine after upd
Web Form Done Remotely Installed IE7 after that user able to open pdf file in fgconnet confirm w
Application installed
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form Done Remotely outlook has been configured
Outlook Configuration
Web Form At server end Application bug Status has been changed as per user request.
Web Form Through Vendor Toner Empty Toner received as confirmed with user ratna saba
Web Form Desk side support OS level problem mail box was full deleted some of mails.now it is working.As confirm w
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved
Web Form Desk side support Flash was currupted installed once agian.now it is working.As confirm
Application Installation problem
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form Done Remotely OS level problem Rejoined domain now its working fine
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form At server end Application bug Issue has been resolved.
Web Form On Phone Others INFORM USER GOOGLE SEARCH ENGINE HAS BEEN DISABLE FOR AGEN
Web Form Done Remotely printer configure for fax guide user to talk with admin confrim with u
Printer configuraion
Web Form Through Vendor keyboard received
Hardware Part failure - Keyboard / Mouse
Web Form Desk side support OS level problem deleted temp files and reset ie now its working fine.
Web Form Desk side support OS level problem Stoped updater.exe.Now it is working fine.As confirm with user i am cl
Web Form At server end User Access Change Done the needful mapping done.
Web Form Done Remotely Some setting changed in outlook due to this issue user not able to view
Application Installation problem
Web Form At server end User RequirementDone the needful Kindly check the same If you need any further assist
Web Form Through Email CR TFS WIN
New Development request No 1144 and send to Gopinath Das.
Web Form Done Remotely Installed java and flash player. checked and confirm with user problem
Application installed
Web Form At server end Password Reset Log in password reset as per user request...
Web Form Done Remotely Network problemAs conferm with engineer narendra patch code changed now working
Web Form Desk side support Tempfiles deleted temp files folders and run disk cleanup now its working fine.
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form Desk side support OS level problem installing the xp also check by user(ganesh Rathi)...every application A
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form On Phone Duplicate call Server team is working on same issue - pls refer ticket no - 154414
Web Form Done Remotely New Configuration outlook race configure now working fine got then confirmation hence
Web Form At server end Network problemRestarted DHCP services from server team. Now all systems are conne
Web Form At server end Password Reset password reset.
Web Form Done Remotely Software installedinstalled msoffice converter now user able to access 2007 file confrim
Web Form Done Remotely Reconfigured printer settings and given the test print its working fine
Printer reconfiguraion
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved
Web Form At server end User Access Change Required url access has been provided by Network Team. Issue is reso
Web Form Done Remotely Installed java and flash player application configured the settings. Che
Application installed
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Software installedinstalled flsah player now user able to access fg acadmy confrim with
Web Form Through Vendor OS level problem data card install by kaizen engineer confirmatin received frorm user.
Web Form At server end Issue resolved after restart the local server in branch right now user ca
Server authentication issue
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Through Vendor Duplicate call 137618 call is open so closing this duplicate call informed same to use
Web Form Done Remotely Restart DHCP services from server now its working fine
Server performance issues
Web Form Done Remotely User not
Server authentication issueable to access mail from datacard after reset password and d
Web Form On Phone Network problemAs confirmed with user network is working fine hence closing this call
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form On Phone As
Call resolved by user configured with user fg academy issue is resolved and working fine
Web Form Done Remotely Installed java and flash player checked and confirm with user now pro
Application installed
Web Form Done Remotely Configured outlook and race after that user able to send and recive m
Outlook Configuration
Web Form Desk side support Duplicate call Duplicate call. previous ticket no. 154289
Web Form At server end Application bug please use below url for SIS generation.. http://10.1.41.33/PremCalc/
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form At server end User Requirementwe had created the id and details has been sent to MR. VED PRAKASH
Web Form Through Email Trying
User Not Responding to call user but not responding the phone. Hence closing this ca
Web Form On Phone Power failure As confirmed with network team power is up in Akola branch.
Web Form Through Email Others Mail sent to user to contact devika mahida for login and password iss
Web Form Through Vendor confirmed with sandeep pillai xerox engg had visited and resolved the
Printer Performance
Web Form Done Remotely Installed flash player and problem resolved.
Software installed
Web Form Done Remotely Network problemas confirmed with all the BOE JAMMU AMBALA PATIALA location the
Web Form Desk side support OS level problem reseted ie setting and its working fine.
Web Form Through Vendor problem has been resolved by xerox engg.As confirm with user i am cl
Printer configuraion
Web Form Desk side support OS level problem updated policy and restarted the pc
Web Form Done Remotely Tempfiles Deleted the temp files and reset the browser settings as default.
Web Form Through Vendor User RequirementAfter replacing BIOS battery now system is working fine confirmed wit
Web Form At server end Application bug Dear Bala Please ask user to user FG connect id karvy01 karvy02 kar
Web Form At server end Done
User Rights not granted the needful please try now.
Web Form Desk side support installed talisma and configured.now its working fine.
Software installed
Web Form Desk side support Heat
Hardware Part failure was genrating by some objects..guieded user to keep ventilation
Web Form At server end Password Reset We have activated requested ID & reset the Password as mention belo
Web Form Done Remotely OS level problem Reopen the zip files with windows explorer format and problem resolv
Phone On Phone OS level problem now user back in ahmedabad location now user able to access netwo
Web Form Done Remotely a
Software installeddobe flash player install now FG academy for ethical code working f
Web Form Through Vendor OS level problem system configuration done confirmation received from user.
Web Form Done Remotely Installed ms office sp3 and file convertor and configured the settings C
Application installed
Web Form At server end Password Reset We have activated requested ID & reset the Password as mention belo
Web Form At server end We
New Configuration have created Id as per request. Kindly find below mentioned detai
Web Form Done Remotely Bandwidth
Bandwidth Over Utilisation Overutilization in the branch.
Web Form Done Remotely OS level problem unchecked the work offline. user able to access attendence site. close
Web Form Through Email Duplicate call original ticket no.155006
Web Form At server end User RequirementDear Soniya Access request form is in old format request you to fill at
Web Form Desk side support Duplicate call This is duplicate call log.Pls find tk no-150129 for details.Motherboard
Web Form Done Remotely Retyped
User error/unawareness the correct url in browser and problem resolved.
Web Form Desk side support Receive the
Hardware Part failure - HDD HDD fgom Alpine Infosoft P ltd and replace the same aft
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form Through Vendor Network problemas confirmed with user the issue is resolved.
Web Form Through Email Till
User Not Responding date no response from user hence closing this call.
Web Form Done Remotely Software installedinstalled flash player now user able to access fg acdamy and jungle ad
Web Form Done Remotely Tempfiles outlook was offline temp files deleted around 2 gb temp files remove
Web Form Through Email scanner setting reconfigure now working fine got the confirmation fro
Printer reconfiguraion
Web Form On Phone Others User ROM outoff office so he will log a fresh call confirm with user i am
Web Form Done Remotely printer configure and guide user how to secure printer confrim with u
Printer configuraion
Web Form Done Remotely OS level problem as confirmed there was power failure in jammu branch hence the back
Web Form Done Remotely Software installedInstalled adobe flash player and problem resolved.
Phone Done Remotely Profile Corruptionprofile cprruoted created new profile and deleted temp file and unwa
Web Form Done Remotely OS level problem Issue resolved after enable flash plugin in IE explorer. intranet is worki
Web Form Desk side support OS level problem As confirmed with engineer Navratan problem resolved after rejoined
Web Form Desk side support IMAC Movement shifting done as per amit shah approval
Web Form Done Remotely OS level problem Enable flash plugins in internet explorer page and restart the explorer
Web Form Through Vendor Network problemissued resolved by ISP closed the call with user confirmation.
Web Form On Phone Password Reset Password has been reset
Web Form Done Remotely Software installedflash player9 has been installed user able to access L & D site. closed t
Web Form Done Remotely Profile CorruptionCreated new user profile and configured mails and intranet settings.
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form Done Remotely Software installedflash player9 has been installed user able to access L & D site. closed t
Web Form Desk side support OS level problem Policy was not flowing properly updated it.now it is working.As confirm
Web Form Done Remotely OS level problem Enable flash plugin in internet explorer page now user can able to acce
Web Form Done Remotely Reinstalled java
Application Installation problem patch and installed flash player checked and confirm
Web Form At server end Password Reset Done the needful please try now password reset to default.
Web Form At server end user
Rights provided toAccess given as per request.
Web Form Done Remotely File conversion Reinstalled the office 2007 converter but user xlsx file is got corrupted
Web Form Done Remotely Reinstalled java
Application Installation problem patch and installed flash player checked and confirm
Web Form Desk side support HEAD
Outlook Configuration OP mailbox has been added to current outlook profile.After con
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form On Phone Duplicate call call closed Ticket#154478 confirm with user i am closing this call
Web Form Done Remotely User not
User error/unawareness able to send mail due to Mail box size full after moved mail i
Web Form Through Email Application bug Issue has been resolved this is due to wrong employee id branch mapp
Web Form Through Vendor User Requirementmouse replaced
Web Form Desk side support Others Install lan driver again. now it's working fine..
Web Form On Phone Network problemas confirmed with user the issue is resolved.
Web Form On Phone Network problemas confirmed with the user the issue is resolved
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form On Phone outlook access problem getting hang after restarted now outlook is w
Call resolved by user
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Network problemas confrimed with user the issue is resolved.
Web Form On Phone data card
Server performance issues is working now confrimation got from user hence closing t
Web Form Done Remotely OS level problem new outlook profile configured user able to access outlook. closed the
Web Form Done Remotely Network problemas confirmed with the user issue is resolved
Web Form Through Vendor As
Call resolved by user confirmed with user Laptop started automatically.
Web Form Done Remotely OS level problem mediassist sites certificate error was showing after adding to trust site
Web Form Desk side support Printer PerformanceCleared the paper jam now it is working.As confirm with user i am clos
Web Form Desk side support OS level problem Os reinstalled service pack & anti virus updated outlook configurd che
Web Form Done Remotely User RequirementInstalled flash player
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Through Email Till
User Not Responding date no response from user Hence closing this call.
Web Form At server end Password Reset Done the needful please try now.
Web Form Done Remotely New Configuration Created ne PSt in outlook and archived mailbox. Now its working fine.
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely Others as confirmed with user the issue is resolved.
Web Form Done Remotely Network problemas confirmed with Asansol and Guwahati BOE there is no issue hence
Web Form Done Remotely All system has been updated
Virus definition update
Web Form At server end Application bug Policy status has been changed to Inforce.
Web Form Through Email Application bug issue has been resolved.
Web Form Desk side support Printer PerformanceCleared the paper jam now it is working.As confirm with user i am clos
Web Form Done Remotely Installed java patch and adode flash player. Checked and confirm with
Application installed
Web Form Desk side support Network problemDue to Reliance network problem its not working Our network team
Web Form Desk side support Network problemDue to Reliance network problem its not working Our network team
Web Form Desk side support Network problemDue to Reliance network problem its not working Our network team
Web Form Through Vendor Mail sent
User error/unawareness to sonali for 3210 toner so closing this call.
Web Form Done Remotely No issue
User error/unawareness observed.
Web Form Desk side support Duplicate call Already one call log for same issue & we are working on it. Call no 153
Web Form Desk side support OS level problem java has been installed now user able to work on DMS.As confirm with
Web Form Desk side support Printer PerformanceRemove the jam paper form fuser & tray 2. Same has been clean also.
Phone On Phone Duplicate call Problem from Reliance nework team is working on same issue - 15388
Web Form Done Remotely Profile Corruptionarchive pst was corrupted new archive created & moved old mails to a
Web Form Through Vendor Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely adobe
Software compatibility flash player install now FG Academy > Employee Login working
Web Form On Phone Server problem Issue resolved for service provider end right now data card is working
Web Form On Phone confirmed with user now its working ok. closed the call with user conf
Call resolved by user
Web Form Done Remotely Software installedInstalled adobe flash player. Now user is able to access fg acedamy an
Web Form Done Remotely OS level problem reconnect the share folder and given rights to user now user able to a
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form On Phone problem resolved from user end closed the call with user confirmatio
Call resolved by user
Web Form Done Remotely configure outlook and race as per user request confrim with user clso
Outlook Configuration
Web Form Desk side support A
Software installeds confirmed with eng Installed flash player now its working fine....
Web Form Through Vendor Printer PerformanceConfirmed with rajesh engg resolved the issue.
Web Form Through Vendor Network problemas confirmed with user the issue is resolved.
Web Form Through Email Duplicate call Since user raised two tickets for same issue privious ticket number is 1
Web Form Done Remotely configured the outlook & race site set as default. closed the call with u
Outlook Configuration
Web Form Through Vendor 4150
Printer Performance problem is resolved.
Web Form At server end Application bug Receipt has been cancelled as per mail.
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form Through Vendor Network problemLink is down due to ISP issue not link is working fine kindly refer this
Web Form Through Vendor OS level problem There was domain issue eng pavan was working on it. Problem is resol
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved.
Web Form Done Remotely Reinstalled ms
Application Installation problem office application and reinstalled settings checked and
Web Form At server end Application bug correct password has been sent to th user in mail.
Web Form On Phone Duplicate call original ticket is.153775
Web Form At server end Password Reset Please try IO password as io12345. check now. If you need any furthe
Web Form Done Remotely Password Reset Password has been reset
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Phone Done Remotely Configured mail settings in outlook and race for the user.
Outlook Configuration
Web Form Through Vendor eng
Printer Performance has visited yesterday and resolved the issue as confirmed with nee
Web Form Through Vendor After
Printer Performance repairing printer problem resolved
Web Form Through Vendor As
Printer Performance confirmed with bhavana now printer is working so closing this call
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely User Requirementinstalled file convertor...
Web Form On Phone Others User yet not transfer to mangalore to udupi so told to user log a fresh
Web Form Desk side support as confirmed with user the issue is resolved.
Hardware Part failure
Web Form At server end users has
User error/unawareness default mail sending rights hence closing the call
Web Form Desk side support Send the
User error/unawareness mail to user and informed the same over the phone as per A
Web Form On Phone Duplicate call Vendor: IMSI NORTH Vendor Ticket No.: 151650 same call log for issue
Web Form Desk side support We
User Not Responding have not receive any responce hence closing this call.pls log fresh
Web Form At server end User RequirementID has been created & details are directly sent to the user on mail.
Web Form On Phone As
Call resolved by user confirm with user now problem was resolved after restart MS office
Web Form Through Email the
User Not Responding user did not respond hence closing the ticket.
Web Form Done Remotely mail
Outlook Configuration configure in msoutlook now working fine got the confirmation he
Web Form At server end Application bug Application has been deleted from soft lock
Web Form Desk side support OS level problem Reinstalled java and its working fine. same confirmed by user.
Phone Through Vendor Printer PerformanceToner received printer working fine as confirmed with dinesh
Web Form At server end Network problemNetwork utilization was very high now it has been resolved by NW Te
Web Form At server end User RequirementDone the needful Kindly check the same If you need any further assist
Web Form Done Remotely Profile Corruptionprofile corrupted craete new profile and delete mail from syn issue n
Web Form On Phone Duplicate call Since user raised two tickets for same issue privious ticket number is 1
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Desk side support Reinsert
User error/unawareness mouse other ports now its working fine.
Web Form At server end Application bug Old client id has been activated.
Web Form Through Email Duplicate call Work in progress in below mentioned call. 150532 We arrange the OS
Web Form Through Email As
Incorrect call details we have not received any feedback from users so as per IT TAT i am
Web Form At server end User RequirementWe had created the id as per request and details has been sent to SHA
Web Form Desk side support Tempfiles As confirm with user it's working fine now.
Web Form At server end User RequirementCreate new codesk ID and configured the settings Also inform to Neet
Web Form Done Remotely Reinstalled MS
Application Installation problem office application and reconfigured the settings. Check
Web Form Through Vendor Duplicate call 1944024 and 153578 calls are logged for the printer issue so closing th
Phone Through Vendor Printer PerformancePrinter issue resolved by the xerxo engg now printer is started and wo
Web Form Through Vendor Mail sent
User error/unawareness to sonali for 3210 toner so closing this call.
Web Form Done Remotely Others sound card driver install now sound working fine got the confirmation
Web Form On Phone Duplicate call old call no.: 147817
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Walk-in Desk side support OS level problem As chk with user there is problem while login in start up. Restart the m
Web Form At server end user id
User Rights not granted has been mapped in table.
Web Form Through Vendor Duplicate call 152596 mail sent to amit sir and this call id 152596 is in process.
Web Form Through Email Duplicate call Network team is working on same issue - 153515
Web Form Done Remotely Moved
User error/unawareness mail in archive folder now user able to view sent items.. hence
Web Form Desk side support File courruption Configure the Outlook on user machine.Now it's working fine. As confi
Web Form On Phone Duplicate call Original ticket is.153751
Web Form At server end Application bug old client code has been activated.
Phone On Phone No issue
User error/unawareness observed link is up and working fine.
Phone Through Vendor As confimred / LCD
Hardware Part failure - Monitorwith user Navneet monitor is replaced today by lenovo e
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved
Web Form Done Remotely Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely User trying
Server performance issues to access mail from LAN and also user not have DATA card
Web Form Desk side support OS level problem as confirmed hence closing the ticket.
Web Form Through Vendor Toner Empty Toner delivered at branch so closing this call.
Web Form On Phone Others INFORM USER TO FILL ACCESS REQUEST FORM.& LOG FRESH CALL IN I
Web Form At server end Application bug Please check now.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Network problemRemoved ststic IP now its working fine
Web Form Done Remotely New Configuration OUTLOOK RACE CONFIGURE NOW WORKING FINE HENCE CLOSING TH
Web Form Done Remotely User Requirementinstalled flash player in user system
Web Form Desk side support Replaced the mouse.Now
Hardware Part failure - Keyboard / Mouse it is working fine.As confirm with user i am c
Web Form Done Remotely flash player install now working fine got the confirmation hence closin
Software installed
Web Form At server end Application bug LAST UPDATE IS SHOWING from 884752 id.
Web Form Through Email Application bug BUG WIN NO--1121.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end User RequirementId has been created as per request and details has been sent to Mr. Ka
Web Form At server end Application bug policy has inforced as per user request.
Web Form At server end Network problemas confirmed with user the issue is resolved.
Web Form Desk side support Network problemas conferm with engineer patch code changed now working fine....chit
Web Form Done Remotely As
Call resolved by user confirmed with now user network is working fine...hence closing th
Web Form At server end Application bug data has been provided as per user request.
Web Form Through Email Till
User Not Responding date no reponse from user hence closing this call closing this call.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Password Reset Done the needful please try now password reset as io123456
Web Form Done Remotely its
Call resolved by user not issue from IT. asked to user mail to L & D Dept. for the same iss
Web Form Desk side support Data Backup Engg has write data on 2 dvd and handed over to BOE-Namrata.Yester
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Tempfiles Outlook not working due to system slwo stop adobe updater and sca
Web Form At server end Application bug As confirmed by the user issue has been resolved.
Web Form Done Remotely Installed java patch and active flash palyer for fg academy site checke
Application installed
Phone Through Vendor UPS UPS
Hardware Part failure -issue at Chennai has been rectified yesterday evening after replac
Web Form Through Email User RequirementDear Ganesh Please get in touch with pushp ranjan nair for further ac
Web Form At server end Application bug Please use below url.. http://10.1.41.33/PremCalc/index.aspx
Web Form Done Remotely reconfigured the printer user able to take print. closed the call with us
Printer reconfiguraion
Web Form Done Remotely configure outlook and race as per user request confrim with user i am
Outlook Configuration
Web Form At server end Application bug User details has been mapped now.
Web Form Desk side support User Access ChangeMails archived. now user able to send attachments.
Web Form Done Remotely flash player9 has been installed user able to open fgacademy. closed t
Software installed
Web Form Desk side support mouse has been Mouse
Hardware Part failure - Keyboard / placed in properly mandar
Web Form At server end New Configuration Provide access to more than 5 users
Web Form Desk side support OS level problem open office has been reinstall its working fine confirm with the user
Web Form Done Remotely Software installedinstalled ms-office converter now user able to open file confrim with
Web Form Desk side support User was
User error/unawareness working offline in the outlook. unchecked the work offline ta
Web Form Through Vendor OS level problem format the system and install basic software now system working fin
Web Form On Phone call ed
User error/unawareness user to mail PUSHPARAJAN NAIR. since he is owner this folder
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Done Remotely configure outlook and race now user able to access mail confrim with
Outlook Configuration
Web Form Done Remotely New Configuration Installed outlook settings and configured the profile checked and conf
Web Form Through Email Kindly
User Not Responding log a fresh ticket in codesk once you will be available in the offic
Web Form Done Remotely Installed windows service pack and update latest virus defination che
Virus definition update
Web Form Done Remotely OS level problem java software has been installed user able to view dms images & print
Web Form At server end Password Reset We have created Login id.
Web Form Done Remotely New PST creation create new pst and guide user how to create now system working fin
Web Form Through Vendor Network problemas confirmed with user the issue is resolved.
Web Form Done Remotely Configured mail settings in outlook as user required.
Outlook Configuration
Web Form At server end Application bug Please ask ithelpdesk to check wether any pdf upgrade in not in proce
Web Form At server end User RequirementDone the needful details has been sent to your mail id If you need any
Web Form At server end New Configuration Provide access of All FG - Nagpur to Admin Nagpur as per request
Web Form At server end User RequirementCreate Admin Nagpur id in codesk and confirm with user now closing t
Web Form At server end User RequirementDone the needful Kindly try with password 123456 If you need any fu
Web Form Through Email No
User Not Responding respons from user.
Web Form At server end We
User Not Responding had not received any update from your side till date Hence we are
Web Form At server end User RequirementWe have created your Login id Please find here with the Login details f
Web Form At server end We
User Not Responding had not received any update from your side till date.Hence we are
Web Form Done Remotely Software installedflash player9 has been installed.user able to open junglr adventure. clo
Web Form At server end Password Reset password reseted to defualt i:e password@1
Web Form On Phone Network problemas confirmed with the user the issue is resolved.
Web Form Done Remotely Software installedflash player9 has been installed closed the call with user confirmation
Web Form Done Remotely OS level problem the call was recorded and the policy was updated at a time later than
Web Form Done Remotely Reinstalled JAVA
Application Installation problem patch and configured the settings checked and confi
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form Through Vendor Duplicate call 151761 call is logged already. so closing this duplicate call
Web Form Done Remotely File courruption archive was corrupted repair with scanpst & created new archive folde
Web Form At server end Password Reset Required approval from HOD or Reporting Manager Your ID has been
Web Form Done Remotely Issue
User Training Required has been resolved now.
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Desk side support Others PC shifting has been done Closing the call with the user's confirmatio
Web Form On Phone Duplicate call Same call is already logged for same issue - 151654
Web Form At server end Application bug Data has been provided as per user request.
Web Form Through Vendor Printer PerformancePrinting problem is resolved as confirmed with user prathamesh
Web Form Desk side support OS level problem As confrem the engineer issue has been resolved...
Web Form Done Remotely OS level problem mailbox full archive old mails & given test mail now working fine got th
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form At server end Password Reset Hi We have activated requested ID try with existing password. If you
Web Form At server end Application bug There is no attachment. if issue still persist please log a new call with s
Web Form Done Remotely Software installedflash player9 has been installed. closed the call with user confirmation
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Password Reset Hi We have activated requested ID & reset the Password to password
Web Form Done Remotely Others as confirmed with the user the issue is resolved
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely Tempfiles temp files deleted & run disk clean up now system performance is ok g
Web Form Through Vendor Toner Empty 4150 TONER DELIVERED AT BRANCH.
Web Form On Phone Inform
User error/unawareness to user Branch office grade M2 and above user only use open o
Web Form Done Remotely configured the outlook & race site set as default. closed the call with u
Outlook Configuration
Web Form At server end Password Reset Requesting you please follow the password reset procedure for FG Co
Web Form Done Remotely OS level problem the issue has been resolved and the details have been mailed to the u
Web Form At server end Application bug Transaction code added GK13.
Web Form Through Vendor there is no
Hardware Part failure - UPS problem with user problem with electicity (now power) ple
Web Form Through Email Application bug USER LOGIN DETAILS ADDED IN CLS TABLE.
Web Form Done Remotely OS level problem rejoined the system in domain user able to login. closed the call with
Phone Through Vendor confirmed with sandeep toner received and printer issue resolved by x
Printer Performance
Web Form At server end Application bug Cafu service has been strated and issue resolved now.
Web Form Done Remotely A
Software installeddobe flash player installed as per user request now user can able to o
Web Form At server end Password Reset Dear Pramod Please provide approval mail as ID has been disabled in
Web Form Done Remotely flash
Software compatibility player install now user able to view l&D contents got the confiram
Web Form At server end Application bug Issue has been resolved as confirmed by the user.
Web Form At server end Application bug Issue has been resolved now.
Web Form Done Remotely U
Software installedpdated java version installed in user system now user can able to ope
Web Form Desk side support OS level problem reinstalled OS and configured DATA card by eng debashish now its wo
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form Done Remotely OS level problem mailbox full archive old mails now working fine got the confirmation h
Web Form At server end Application bug Cafu service has been strated and issue resolved now
Web Form At server end Application bug Policy status has been changed to Inforce as per user request.
Web Form At server end Application bug Cafu service has been strated and issue resolved now.
Web Form Done Remotely m
Software installed s 2k7 file convertor install now working fine got the confirmation he
Web Form Done Remotely Installed printer xerox wc 5645 driver and configured the settings che
Printer configuraion
Web Form At server end Application bug Issue has been resolved now.
Web Form Done Remotely OS level problem due to explorer 8 user not able to loging in fg connect install ie7 now
Web Form At server end Application bug Cafu service has been strated and issue resolved now.
Web Form At server end Application bug Cafu service has been strated and issue resolved now.
Web Form At server end Application bug Cafu service has been strated and issue resolved now.
Web Form Done Remotely Outlook showing disconnected after open outlook in safe mode its wo
Server authentication issue
Web Form At server end Application bug Cafu service has been strated and issue resolved now.
Web Form On Phone problem resolved from user end closed the call with user confirmatio
Call resolved by user
Phone Through Vendor Network problemREF TT No : 152858
Web Form Done Remotely inform user to send to mail to devika mahida(Devika.Mahida@futureg
Call resolved by user
Phone Through Vendor Network problemREF TT NO : 152858
Web Form At server end Application bug Receipt status has been updated as 'O'.
Web Form At server end Password Reset We have activated requested ID & reset the Password to password. If
Web Form At server end We
User Not Responding had not received any update from your side till date Hence we are
Web Form Done Remotely OS level problem reset the explorer setting and dalated temp and cookies now user ab
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely OS level problem as confirmd with the user the issue is resolved
Web Form At server end Application bug Issue has been resolved now.
Web Form Desk side support User RequirementAs confirm by user she will log the fresh call after recvied the apporval
Web Form Desk side support Printer PerformanceRemove the jam paper form tray & close the fuser cover properly. Now
Web Form Done Remotely User RequirementInstalled flash player
Email Done Remotely OS level problem domain rejoin & IE reinstall now internet & race is working got the con
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form Through Vendor Network problemas confirmed with the user the issue is resolved
Web Form Done Remotely 5645
Printer configuraion printer is installed.Confirm with test page hence closing this call.
Web Form On Phone Date
Call resolved by user and time already working fine confirm with user I am closing this
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Done Remotely New PST creation Create new pst and archive some mails right now user mailbox is work
Web Form Through Vendor Network problemAs confirm with user issue is resolved now its working fine.
Web Form Through Email Approval Pending since there was no approval from the user hence closing the ticket.
Web Form At server end User RequirementAs per request & approval form Amol Godha BM Cafu rights provide.
Email Desk side support Others As conferm engineer gm webcam installed done .imac pending..
Web Form Desk side support As
User Access Change chk with user found user unable to expand the COPS WEST mail bo
Web Form At server end Duplicate call You had logged duplicate call as 152784 so we are going to close this
Web Form At server end Password Reset Id created As per request & login details mail to you. If you need any f
Web Form Through Vendor Network problemas confirmed with the user the issue is resolved
Web Form Done Remotely Network problemReconfigured the IP address settings on dhcp and restarted system. No
Web Form Desk side support Reinstalled the
Application Installation problem office 2003. Now it's working fine....As confirm with us
Web Form Desk side support Data Backup Found C drive full.. Run the Cleanup & move the some data from C dri
Web Form Done Remotely Installed printer software for Xerox Phaser-3100 and given the test pri
Printer configuraion
Web Form On Phone Duplicate call Since user raised two tickets for same issue privious ticket number is 1
Web Form Done Remotely Profile Corruptionprofile corrupted create new profile now user able to access mail. co
Web Form Desk side support Tempfiles Delete the temp files now it's working fine. As confirm with user closin
Web Form Desk side support OS level problem Cleaned the RAM & reinserted properly now it's working fine. As conf
Web Form Through Email We
User Not Responding have not receive any responce hence closing this call.Pls log fresh
Web Form Done Remotely Printer configuration has been done as per request
Printer configuraion
Web Form Done Remotely Reset excel save
Application Installation problem as extation type and configured the excel settings ch
Web Form Through Vendor VGA Monitor / LCD
Hardware Part failure -cable change by info engineer salih confirmation received from u
Web Form On Phone Network problemasc confirmed with the uer the issue is resolved
Web Form Through Vendor as confirmed with the user the issue is resolved
Hardware Part failure
Web Form Done Remotely OS level problem Reconfigured old archive folders in outlook as per user srequirement.
Web Form Done Remotely Network problemas confirmed with the user the issue is resolved
Web Form At server end Password Reset Reset the password as per request. password@1
Email Desk side support Cofnirmed with user saroja Eng has configured the printers as per use
Printer configuraion
Web Form Through Vendor Network problemas confirmed with the user the issue is resolved
Web Form On Phone Password Reset password has been reset
Web Form At server end Application bug Dear Ruchira Please checj now and inform if issue occurs again. Than
Web Form Desk side support Utilisation
Server performance issues of the server was more for that reason it slow now its work
Web Form On Phone due to problem in server fg connect working slow now iis working fin
Server performance issues
Web Form Desk side support Utilisation
Server performance issues of the server was more for that reason it slow now its work
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form At server end Application bug Policy has been inforced as per user request.
Web Form Through Vendor as
Printer Performance confirmed with kuber BOE printer issue resolved by xerox engg now
Web Form Done Remotely Others as c onfirmed with the user the issue is resolved
Web Form On Phone Duplicate call Since user raised two tickets for same issue privious ticket number is 1
Web Form Through Vendor Printer PerformanceConfirmed with user sini xerox eng visited today and resolved the issu
Web Form On Phone problem resolved from user end closed the call with user confirmatio
Call resolved by user
Web Form Through Vendor OS level problem domain rejoined by IMSI engineer Jassi confirmation received from us
Web Form At server end Application bug Application has been unlocked from soft lock.
Web Form On Phone update
Virus definition update the virus def now system working confrim with user i am clsoi
Phone Desk side support Network problemAs conferm the engineer issue has been resolved...
Web Form Through Vendor Printer PerformanceConfirmed with sandeep scanning issue resolved by xerox engg
Web Form At server end Application bug Issue has been resolved.
Web Form At server end Application bug Issue has been resolved.
Web Form Done Remotely Others enabled the java in internet explorer. user able to view images. closed
Web Form At server end Application bug Receipt reperinted in LA and issue has been resolved.
Web Form Through Vendor OS level problem as confirmed with the user the issue is resolved
Web Form At server end user
Rights provided toAccess given as per request
Web Form At server end Application bug Entry has been deleted in IO as per user request.
Web Form Done Remotely OS level problem Rejoined domain now its working fine
Web Form Through Vendor Duplicate call 149881 Call is logged for fuser still and engg is also visiting today to ch
Web Form At server end Application bug Policy has been inforced as per user requirment.
Web Form Done Remotely OS level problem as confirmed with the user the issue is resolved
Web Form Through Vendor Printer PerformanceConfirmed with ganesh chander xerox engg resolved the issue today. e
Web Form Done Remotely user deleted the mails recover mail from webmail confrim with user
User error/unawareness
Web Form Done Remotely Installed flash player after that user able to open Elearning Module co
Application installed
Web Form Desk side support Tempfiles deleted temp files and folders now its working fine.
Web Form At server end Application bug Please check now. user id type updated as comp HO.
Web Form On Phone problem resolved from user end. closed the call with user confirmatio
Call resolved by user
Web Form Done Remotely Datacard InstalledInstalled data card...
Web Form Done Remotely Set as
User error/unawarenessthe 5645 is default printer after that user able to give print out c
Web Form At server end Malegaon branch data has been provided to user as per request.
User Rights not granted
Web Form Through Email Till
User Not Responding date there is no response from the user. Hence closing this call.
Web Form At server end Application bug ISSUE has been resolved now.
Web Form Done Remotely OS level problem Reset NT ID password and restart the system now user can able to acc
Web Form Desk side support File courruption pst file was corrupted Repaired the pst & also created new pst for the
Web Form Done Remotely OS level problem Rejoined domain now its working fine
Web Form At server end Application bug Please check now and confirm.
Web Form At server end Application bug Access has been provided to user id .
Web Form Through Vendor Network problemLink fluctuation issue resolved by vendor
Web Form Done Remotely Tempfiles Deleted temp file and stop adobe updater now its working fine and als
Web Form Through Vendor as confirmed with the user the issue is resolved
Hardware Part failure
Web Form At server end Password Reset Done the needful please try now password reset as 123456
Web Form At server end Password Reset We have activated requested ID & reset the Password to Default. If yo
Web Form Desk side support New PST creation pst file was corrupted Repaired the pst & also created new pst for the
Web Form Desk side support installed flash
Application Installation problem now user able to work on perticuler webpage.As confirm
Web Form Desk side support office convert
Application Installation problem installed on user laptop confirmation received from use
Web Form On Phone Password Reset password has been reset...
Web Form At server end Application bug Issue has been resolved confirmed by the user.
Web Form Through Vendor Network problemas confirmed with user the STD facility has been activated.
Web Form At server end Application bug Please try now.
Web Form On Phone Duplicate call Duplicate call - 152317
Web Form Done Remotely OS level problem as cofirmed with the user the issue is resovled
Web Form At server end Application bug Policy has been inforced as per user requirment.
Phone On Phone Network problemright now link is working fine.user confirmation has been given.
Web Form Done Remotely user
Software compatibility not able to access FG Academy website issue is resolve after rese
Web Form Desk side support installed flash
Application Installation problem now user able to work on perticuler webpage.As confirm
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# RESOLUTION ESCALATION RESOLUTION TIME TOTAL TIME IN MINUTES SLA ACTIVE TIME
0 0 Days 0 Hrs 0 Mins 116 0 Days 1 Hrs 56 Mins
0 2 Days 8 Hrs 31 Mins 3532 2 Days 8 Hrs 31 Mins
0 2 Days 17 Hrs 34 Mins 4026 2 Days 12 Hrs 22 Mins
1 1 Days 1 Hrs 13 Mins 1741 1 Days 1 Hrs 13 Mins
0 0 Days 0 Hrs 0 Mins 207 0 Days 0 Hrs 59 Mins
0 0 Days 21 Hrs 1 Mins 1315 0 Days 21 Hrs 1 Mins
0 1 Days 6 Hrs 9 Mins 1890 1 Days 6 Hrs 9 Mins
0 2 Days 3 Hrs 46 Mins 3174 1 Days 21 Hrs 6 Mins
0 1 Days 11 Hrs 11 Mins 2136 1 Days 11 Hrs 11 Mins
0 1 Days 9 Hrs 5 Mins 1985 1 Days 9 Hrs 5 Mins
0 0 Days 21 Hrs 48 Mins 1370 0 Days 21 Hrs 48 Mins
0 3 Days 0 Hrs 42 Mins 4362 3 Days 0 Hrs 42 Mins
0 1 Days 10 Hrs 53 Mins 2093 1 Days 10 Hrs 53 Mins
0 1 Days 5 Hrs 39 Mins 1894 1 Days 5 Hrs 39 Mins
0 0 Days 18 Hrs 21 Mins 1102 0 Days 18 Hrs 21 Mins
8 0 Days 8 Hrs 46 Mins 637 0 Days 4 Hrs 22 Mins
0 3 Days 5 Hrs 19 Mins 4640 3 Days 5 Hrs 19 Mins
1 6 Days 15 Hrs 39 Mins 9619 2 Days 3 Hrs 39 Mins
0 1 Days 18 Hrs 2 Mins 2558 1 Days 18 Hrs 2 Mins
0 0 Days 20 Hrs 16 Mins 1945 0 Days 20 Hrs 16 Mins
0 2 Days 17 Hrs 42 Mins 3968 2 Days 17 Hrs 42 Mins
0 0 Days 22 Hrs 50 Mins 1377 0 Days 22 Hrs 50 Mins
1 2 Days 11 Hrs 34 Mins 5065 2 Days 11 Hrs 34 Mins
0 1 Days 2 Hrs 57 Mins 1635 0 Days 0 Hrs 35 Mins
0 0 Days 3 Hrs 44 Mins 261 0 Days 0 Hrs 30 Mins
0 0 Days 4 Hrs 57 Mins 297 0 Days 0 Hrs 58 Mins
0 1 Days 6 Hrs 37 Mins 1837 0 Days 0 Hrs 0 Mins
0 0 Days 6 Hrs 48 Mins 427 0 Days 6 Hrs 48 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
0 0 Days 1 Hrs 6 Mins 327 0 Days 0 Hrs 8 Mins
0 0 Days 2 Hrs 11 Mins 132 0 Days 0 Hrs 36 Mins
0 0 Days 9 Hrs 20 Mins 576 0 Days 0 Hrs 11 Mins
0 0 Days 3 Hrs 13 Mins 193 0 Days 0 Hrs 4 Mins
0 0 Days 17 Hrs 3 Mins 1024 0 Days 0 Hrs 0 Mins
0 0 Days 5 Hrs 9 Mins 309 0 Days 0 Hrs 30 Mins
0 1 Days 15 Hrs 9 Mins 2371 0 Days 0 Hrs 14 Mins
0 0 Days 15 Hrs 27 Mins 927 0 Days 0 Hrs 33 Mins
0 0 Days 0 Hrs 19 Mins 19 0 Days 0 Hrs 9 Mins
0 0 Days 15 Hrs 28 Mins 928 0 Days 0 Hrs 35 Mins
0 0 Days 9 Hrs 3 Mins 569 0 Days 0 Hrs 5 Mins
0 0 Days 6 Hrs 45 Mins 413 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 25 Mins 35 0 Days 0 Hrs 25 Mins
0 0 Days 20 Hrs 5 Mins 1260 0 Days 0 Hrs 37 Mins
2 0 Days 5 Hrs 11 Mins 311 0 Days 1 Hrs 23 Mins
0 0 Days 2 Hrs 8 Mins 173 0 Days 0 Hrs 1 Mins
0 0 Days 2 Hrs 10 Mins 130 0 Days 0 Hrs 8 Mins
0 0 Days 0 Hrs 2 Mins 240 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 20 Mins 56 0 Days 0 Hrs 20 Mins
6 0 Days 3 Hrs 54 Mins 251 0 Days 2 Hrs 50 Mins
0 2 Days 4 Hrs 37 Mins 3188 0 Days 8 Hrs 19 Mins
0 0 Days 0 Hrs 23 Mins 46 0 Days 0 Hrs 23 Mins
0 0 Days 0 Hrs 22 Mins 22 0 Days 0 Hrs 22 Mins
0 0 Days 0 Hrs 59 Mins 111 0 Days 0 Hrs 59 Mins
0 0 Days 1 Hrs 4 Mins 64 0 Days 1 Hrs 4 Mins
0 0 Days 0 Hrs 21 Mins 106 0 Days 0 Hrs 7 Mins
5 0 Days 6 Hrs 8 Mins 368 0 Days 3 Hrs 33 Mins
0 0 Days 0 Hrs 4 Mins 180 0 Days 0 Hrs 4 Mins
0 0 Days 2 Hrs 2 Mins 122 0 Days 2 Hrs 2 Mins
0 0 Days 0 Hrs 7 Mins 13 0 Days 0 Hrs 7 Mins
0 0 Days 1 Hrs 59 Mins 119 0 Days 1 Hrs 59 Mins
0 0 Days 0 Hrs 23 Mins 29 0 Days 0 Hrs 23 Mins
3 0 Days 0 Hrs 33 Mins 168 0 Days 0 Hrs 33 Mins
7 0 Days 14 Hrs 29 Mins 1949 0 Days 3 Hrs 27 Mins
0 0 Days 0 Hrs 16 Mins 751 0 Days 0 Hrs 16 Mins
0 0 Days 0 Hrs 28 Mins 28 0 Days 0 Hrs 28 Mins
0 0 Days 2 Hrs 1 Mins 128 0 Days 2 Hrs 1 Mins
0 0 Days 2 Hrs 48 Mins 169 0 Days 2 Hrs 48 Mins
0 0 Days 0 Hrs 42 Mins 43 0 Days 0 Hrs 29 Mins
0 1 Days 1 Hrs 4 Mins 1504 0 Days 0 Hrs 20 Mins
0 0 Days 0 Hrs 2 Mins 1285 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 6 Mins 55 0 Days 0 Hrs 6 Mins
0 0 Days 1 Hrs 49 Mins 109 0 Days 0 Hrs 0 Mins
0 0 Days 4 Hrs 2 Mins 282 0 Days 4 Hrs 2 Mins
0 0 Days 13 Hrs 4 Mins 1506 0 Days 0 Hrs 48 Mins
0 0 Days 5 Hrs 29 Mins 329 0 Days 5 Hrs 29 Mins
0 1 Days 12 Hrs 58 Mins 2218 0 Days 1 Hrs 39 Mins
0 0 Days 22 Hrs 37 Mins 1381 0 Days 0 Hrs 51 Mins
0 0 Days 3 Hrs 9 Mins 189 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 1 Mins 18 0 Days 0 Hrs 1 Mins
0 0 Days 3 Hrs 20 Mins 200 0 Days 0 Hrs 55 Mins
0 0 Days 3 Hrs 35 Mins 215 0 Days 0 Hrs 0 Mins
0 1 Days 9 Hrs 9 Mins 1995 0 Days 1 Hrs 41 Mins
0 2 Days 3 Hrs 56 Mins 3116 0 Days 1 Hrs 8 Mins
0 0 Days 0 Hrs 1 Mins 195 0 Days 0 Hrs 1 Mins
0 0 Days 11 Hrs 13 Mins 676 0 Days 0 Hrs 5 Mins
0 0 Days 0 Hrs 10 Mins 10 0 Days 0 Hrs 10 Mins
0 0 Days 0 Hrs 2 Mins 51 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 21 Mins 22 0 Days 0 Hrs 14 Mins
0 2 Days 0 Hrs 21 Mins 2909 0 Days 4 Hrs 50 Mins
0 0 Days 7 Hrs 11 Mins 431 0 Days 2 Hrs 59 Mins
0 0 Days 0 Hrs 2 Mins 25 0 Days 0 Hrs 2 Mins
0 2 Days 16 Hrs 0 Mins 3936 0 Days 0 Hrs 33 Mins
0 0 Days 0 Hrs 41 Mins 41 0 Days 0 Hrs 37 Mins
0 1 Days 6 Hrs 14 Mins 1907 0 Days 1 Hrs 53 Mins
0 0 Days 1 Hrs 16 Mins 99 0 Days 1 Hrs 16 Mins
0 2 Days 1 Hrs 31 Mins 4420 0 Days 1 Hrs 36 Mins
0 0 Days 0 Hrs 2 Mins 6 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 2 Mins 13 0 Days 0 Hrs 2 Mins
6 0 Days 9 Hrs 24 Mins 564 0 Days 9 Hrs 24 Mins
0 0 Days 0 Hrs 1 Mins 24 0 Days 0 Hrs 1 Mins
0 0 Days 4 Hrs 2 Mins 243 0 Days 0 Hrs 37 Mins
0 0 Days 11 Hrs 17 Mins 678 0 Days 0 Hrs 7 Mins
0 0 Days 1 Hrs 46 Mins 106 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 56 Mins 56 0 Days 0 Hrs 56 Mins
0 0 Days 0 Hrs 6 Mins 35 0 Days 0 Hrs 6 Mins
1 0 Days 3 Hrs 18 Mins 198 0 Days 1 Hrs 18 Mins
1 0 Days 3 Hrs 17 Mins 197 0 Days 1 Hrs 21 Mins
0 0 Days 4 Hrs 32 Mins 328 0 Days 4 Hrs 32 Mins
0 0 Days 17 Hrs 22 Mins 1762 0 Days 5 Hrs 22 Mins
0 0 Days 2 Hrs 8 Mins 128 0 Days 2 Hrs 8 Mins
0 0 Days 0 Hrs 4 Mins 101 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 3 Mins 3 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 31 Mins 31 0 Days 0 Hrs 31 Mins
0 0 Days 2 Hrs 21 Mins 141 0 Days 2 Hrs 21 Mins
0 0 Days 0 Hrs 21 Mins 26 0 Days 0 Hrs 21 Mins
0 0 Days 0 Hrs 2 Mins 8 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 48 Mins 48 0 Days 0 Hrs 41 Mins
0 0 Days 0 Hrs 53 Mins 76 0 Days 0 Hrs 53 Mins
0 0 Days 23 Hrs 56 Mins 2516 0 Days 0 Hrs 2 Mins
0 1 Days 21 Hrs 36 Mins 2736 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 4 Mins 14 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 7 Mins 23 0 Days 0 Hrs 7 Mins
0 0 Days 4 Hrs 14 Mins 292 0 Days 0 Hrs 21 Mins
0 0 Days 0 Hrs 2 Mins 38 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 4 Mins 26 0 Days 0 Hrs 4 Mins
0 0 Days 3 Hrs 11 Mins 197 0 Days 1 Hrs 10 Mins
0 0 Days 0 Hrs 59 Mins 59 0 Days 0 Hrs 5 Mins
0 0 Days 3 Hrs 0 Mins 202 0 Days 0 Hrs 58 Mins
0 0 Days 0 Hrs 41 Mins 108 0 Days 0 Hrs 0 Mins
0 0 Days 5 Hrs 1 Mins 302 0 Days 0 Hrs 22 Mins
0 0 Days 0 Hrs 10 Mins 15 0 Days 0 Hrs 10 Mins
0 0 Days 2 Hrs 9 Mins 129 0 Days 0 Hrs 24 Mins
0 0 Days 0 Hrs 2 Mins 65 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 34 Mins 34 0 Days 0 Hrs 34 Mins
0 0 Days 1 Hrs 5 Mins 66 0 Days 1 Hrs 5 Mins
2 1 Days 5 Hrs 10 Mins 3195 1 Days 0 Hrs 30 Mins
0 1 Days 11 Hrs 22 Mins 2134 0 Days 0 Hrs 49 Mins
7 0 Days 6 Hrs 13 Mins 411 0 Days 6 Hrs 13 Mins
0 1 Days 10 Hrs 10 Mins 2089 0 Days 0 Hrs 3 Mins
0 1 Days 6 Hrs 57 Mins 1857 0 Days 0 Hrs 32 Mins
0 0 Days 11 Hrs 35 Mins 812 0 Days 0 Hrs 5 Mins
0 0 Days 0 Hrs 52 Mins 52 0 Days 0 Hrs 35 Mins
0 0 Days 0 Hrs 21 Mins 61 0 Days 0 Hrs 21 Mins
0 0 Days 0 Hrs 53 Mins 62 0 Days 0 Hrs 53 Mins
0 0 Days 2 Hrs 14 Mins 1581 0 Days 2 Hrs 14 Mins
0 0 Days 1 Hrs 29 Mins 146 0 Days 0 Hrs 2 Mins
1 0 Days 0 Hrs 26 Mins 99 0 Days 0 Hrs 26 Mins
1 1 Days 6 Hrs 43 Mins 2923 0 Days 1 Hrs 17 Mins
1 0 Days 9 Hrs 5 Mins 613 0 Days 0 Hrs 4 Mins
0 0 Days 2 Hrs 0 Mins 126 0 Days 0 Hrs 35 Mins
0 0 Days 0 Hrs 45 Mins 45 0 Days 0 Hrs 45 Mins
0 0 Days 2 Hrs 29 Mins 149 0 Days 1 Hrs 1 Mins
0 0 Days 15 Hrs 57 Mins 986 0 Days 2 Hrs 31 Mins
0 0 Days 5 Hrs 4 Mins 316 0 Days 0 Hrs 2 Mins
1 1 Days 8 Hrs 36 Mins 3036 0 Days 1 Hrs 15 Mins
0 0 Days 0 Hrs 14 Mins 14 0 Days 0 Hrs 14 Mins
0 0 Days 0 Hrs 14 Mins 739 0 Days 0 Hrs 14 Mins
0 0 Days 2 Hrs 31 Mins 152 0 Days 0 Hrs 16 Mins
0 0 Days 4 Hrs 9 Mins 250 0 Days 0 Hrs 28 Mins
0 0 Days 0 Hrs 3 Mins 20 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 33 Mins 33 0 Days 0 Hrs 33 Mins
0 0 Days 0 Hrs 33 Mins 51 0 Days 0 Hrs 33 Mins
0 0 Days 0 Hrs 3 Mins 51 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 58 Mins 59 0 Days 0 Hrs 58 Mins
0 0 Days 1 Hrs 4 Mins 64 0 Days 1 Hrs 4 Mins
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0 1 Days 6 Hrs 56 Mins 1936 0 Days 0 Hrs 44 Mins
0 2 Days 22 Hrs 50 Mins 4255 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 2 Mins 44 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 32 Mins 36 0 Days 0 Hrs 2 Mins
0 0 Days 22 Hrs 51 Mins 1377 0 Days 0 Hrs 1 Mins
0 0 Days 14 Hrs 12 Mins 852 0 Days 0 Hrs 11 Mins
0 0 Days 10 Hrs 52 Mins 652 0 Days 0 Hrs 19 Mins
0 0 Days 0 Hrs 31 Mins 32 0 Days 0 Hrs 31 Mins
2 1 Days 5 Hrs 45 Mins 1877 1 Days 5 Hrs 45 Mins
0 0 Days 0 Hrs 43 Mins 47 0 Days 0 Hrs 1 Mins
0 0 Days 3 Hrs 24 Mins 246 0 Days 1 Hrs 8 Mins
7 0 Days 3 Hrs 10 Mins 1275 0 Days 3 Hrs 10 Mins
6 0 Days 2 Hrs 25 Mins 1277 0 Days 2 Hrs 25 Mins
7 0 Days 3 Hrs 14 Mins 1278 0 Days 3 Hrs 14 Mins
0 0 Days 2 Hrs 53 Mins 1258 0 Days 0 Hrs 34 Mins
1 4 Days 14 Hrs 51 Mins 6704 0 Days 1 Hrs 33 Mins
1 0 Days 2 Hrs 32 Mins 152 0 Days 1 Hrs 17 Mins
1 0 Days 17 Hrs 39 Mins 1059 0 Days 1 Hrs 20 Mins
1 0 Days 3 Hrs 1 Mins 181 0 Days 1 Hrs 21 Mins
0 0 Days 0 Hrs 48 Mins 48 0 Days 0 Hrs 48 Mins
0 0 Days 0 Hrs 56 Mins 56 0 Days 0 Hrs 56 Mins
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0 0 Days 16 Hrs 34 Mins 1057 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 1 Mins 45 0 Days 0 Hrs 1 Mins
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2 0 Days 22 Hrs 19 Mins 1485 0 Days 0 Hrs 1 Mins
0 0 Days 1 Hrs 27 Mins 87 0 Days 0 Hrs 50 Mins
0 0 Days 1 Hrs 37 Mins 97 0 Days 0 Hrs 56 Mins
0 0 Days 2 Hrs 54 Mins 174 0 Days 0 Hrs 41 Mins
0 0 Days 0 Hrs 48 Mins 48 0 Days 0 Hrs 48 Mins
0 1 Days 9 Hrs 25 Mins 2056 0 Days 0 Hrs 7 Mins
0 0 Days 4 Hrs 42 Mins 290 0 Days 4 Hrs 42 Mins
0 0 Days 16 Hrs 44 Mins 2090 0 Days 0 Hrs 0 Mins
0 0 Days 17 Hrs 44 Mins 1064 0 Days 0 Hrs 41 Mins
0 0 Days 0 Hrs 12 Mins 118 0 Days 0 Hrs 12 Mins
0 0 Days 11 Hrs 26 Mins 736 0 Days 0 Hrs 38 Mins
0 0 Days 16 Hrs 36 Mins 997 0 Days 1 Hrs 19 Mins
0 0 Days 6 Hrs 4 Mins 397 0 Days 6 Hrs 4 Mins
2 0 Days 16 Hrs 44 Mins 1024 0 Days 1 Hrs 9 Mins
0 1 Days 9 Hrs 7 Mins 2020 0 Days 0 Hrs 8 Mins
8 0 Days 13 Hrs 1 Mins 843 0 Days 7 Hrs 47 Mins
0 0 Days 0 Hrs 49 Mins 49 0 Days 0 Hrs 5 Mins
0 0 Days 0 Hrs 13 Mins 13 0 Days 0 Hrs 13 Mins
0 0 Days 9 Hrs 55 Mins 628 0 Days 7 Hrs 42 Mins
0 0 Days 0 Hrs 2 Mins 36 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 53 Mins 53 0 Days 0 Hrs 53 Mins
0 0 Days 0 Hrs 1 Mins 7 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 38 Mins 38 0 Days 0 Hrs 2 Mins
0 0 Days 1 Hrs 29 Mins 89 0 Days 0 Hrs 34 Mins
0 1 Days 4 Hrs 7 Mins 1687 0 Days 0 Hrs 13 Mins
1 3 Days 17 Hrs 48 Mins 5388 0 Days 2 Hrs 10 Mins
0 1 Days 9 Hrs 38 Mins 2107 0 Days 0 Hrs 1 Mins
0 0 Days 2 Hrs 19 Mins 140 0 Days 0 Hrs 44 Mins
0 0 Days 0 Hrs 27 Mins 47 0 Days 0 Hrs 27 Mins
0 0 Days 19 Hrs 8 Mins 1173 0 Days 0 Hrs 1 Mins
0 0 Days 2 Hrs 13 Mins 133 0 Days 0 Hrs 11 Mins
0 0 Days 0 Hrs 19 Mins 19 0 Days 0 Hrs 19 Mins
1 6 Days 18 Hrs 28 Mins 9748 0 Days 1 Hrs 57 Mins
0 0 Days 0 Hrs 0 Mins 32 0 Days 0 Hrs 0 Mins
0 1 Days 8 Hrs 10 Mins 1964 0 Days 0 Hrs 2 Mins
0 0 Days 17 Hrs 16 Mins 1036 0 Days 2 Hrs 35 Mins
0 0 Days 0 Hrs 23 Mins 23 0 Days 0 Hrs 23 Mins
0 6 Days 10 Hrs 22 Mins 9262 0 Days 0 Hrs 18 Mins
0 0 Days 0 Hrs 4 Mins 20 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 6 Mins 6 0 Days 0 Hrs 6 Mins
0 0 Days 0 Hrs 17 Mins 18 0 Days 0 Hrs 17 Mins
0 2 Days 2 Hrs 59 Mins 4143 0 Days 0 Hrs 4 Mins
0 0 Days 1 Hrs 28 Mins 94 0 Days 0 Hrs 12 Mins
0 0 Days 0 Hrs 2 Mins 106 0 Days 0 Hrs 2 Mins
0 0 Days 2 Hrs 52 Mins 172 0 Days 0 Hrs 15 Mins
0 0 Days 0 Hrs 1 Mins 26 0 Days 0 Hrs 1 Mins
0 0 Days 2 Hrs 48 Mins 169 0 Days 0 Hrs 2 Mins
0 0 Days 1 Hrs 29 Mins 89 0 Days 0 Hrs 15 Mins
0 0 Days 0 Hrs 27 Mins 50 0 Days 0 Hrs 27 Mins
0 0 Days 4 Hrs 43 Mins 284 0 Days 0 Hrs 53 Mins
2 5 Days 16 Hrs 27 Mins 8212 1 Days 4 Hrs 37 Mins
0 0 Days 2 Hrs 34 Mins 164 0 Days 0 Hrs 17 Mins
0 0 Days 1 Hrs 6 Mins 66 0 Days 0 Hrs 52 Mins
0 0 Days 0 Hrs 8 Mins 18 0 Days 0 Hrs 8 Mins
0 0 Days 5 Hrs 13 Mins 314 0 Days 0 Hrs 37 Mins
0 0 Days 0 Hrs 3 Mins 1087 0 Days 0 Hrs 3 Mins
0 1 Days 0 Hrs 2 Mins 1442 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 18 Mins 1476 0 Days 0 Hrs 18 Mins
0 0 Days 0 Hrs 6 Mins 54 0 Days 0 Hrs 6 Mins
0 0 Days 12 Hrs 49 Mins 801 0 Days 12 Hrs 49 Mins
0 0 Days 0 Hrs 12 Mins 12 0 Days 0 Hrs 12 Mins
0 0 Days 0 Hrs 42 Mins 42 0 Days 0 Hrs 42 Mins
0 0 Days 5 Hrs 9 Mins 365 0 Days 4 Hrs 32 Mins
0 0 Days 0 Hrs 55 Mins 1139 0 Days 0 Hrs 55 Mins
0 0 Days 0 Hrs 3 Mins 44 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 15 Mins 15 0 Days 0 Hrs 15 Mins
0 0 Days 0 Hrs 19 Mins 19 0 Days 0 Hrs 19 Mins
0 0 Days 15 Hrs 6 Mins 909 0 Days 0 Hrs 12 Mins
0 0 Days 5 Hrs 13 Mins 355 0 Days 5 Hrs 13 Mins
0 0 Days 0 Hrs 0 Mins 3 0 Days 0 Hrs 0 Mins
0 2 Days 10 Hrs 3 Mins 4564 0 Days 0 Hrs 1 Mins
0 0 Days 1 Hrs 21 Mins 82 0 Days 0 Hrs 54 Mins
0 0 Days 1 Hrs 20 Mins 80 0 Days 0 Hrs 56 Mins
0 0 Days 0 Hrs 10 Mins 10 0 Days 0 Hrs 10 Mins
0 0 Days 0 Hrs 24 Mins 28 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 0 Mins 3006 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 50 Mins 192 0 Days 0 Hrs 50 Mins
0 0 Days 4 Hrs 1 Mins 371 0 Days 4 Hrs 1 Mins
0 0 Days 4 Hrs 21 Mins 278 0 Days 4 Hrs 21 Mins
0 0 Days 1 Hrs 52 Mins 112 0 Days 1 Hrs 52 Mins
0 1 Days 4 Hrs 45 Mins 1767 0 Days 0 Hrs 36 Mins
0 0 Days 0 Hrs 4 Mins 111 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 21 Mins 21 0 Days 0 Hrs 16 Mins
0 0 Days 1 Hrs 51 Mins 119 0 Days 1 Hrs 51 Mins
0 0 Days 1 Hrs 34 Mins 234 0 Days 1 Hrs 34 Mins
0 3 Days 4 Hrs 6 Mins 4570 0 Days 1 Hrs 1 Mins
0 0 Days 0 Hrs 39 Mins 45 0 Days 0 Hrs 39 Mins
0 0 Days 4 Hrs 23 Mins 274 0 Days 0 Hrs 34 Mins
0 0 Days 8 Hrs 21 Mins 514 0 Days 8 Hrs 21 Mins
0 0 Days 1 Hrs 52 Mins 112 0 Days 0 Hrs 24 Mins
1 0 Days 6 Hrs 47 Mins 475 0 Days 6 Hrs 47 Mins
0 0 Days 0 Hrs 1 Mins 18 0 Days 0 Hrs 1 Mins
1 0 Days 12 Hrs 30 Mins 750 0 Days 12 Hrs 30 Mins
0 1 Days 1 Hrs 3 Mins 1628 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 12 Mins 12 0 Days 0 Hrs 12 Mins
0 0 Days 1 Hrs 28 Mins 100 0 Days 1 Hrs 28 Mins
0 0 Days 0 Hrs 24 Mins 43 0 Days 0 Hrs 24 Mins
0 4 Days 4 Hrs 5 Mins 6043 0 Days 8 Hrs 35 Mins
0 0 Days 1 Hrs 11 Mins 75 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 16 Mins 16 0 Days 0 Hrs 16 Mins
0 4 Days 13 Hrs 51 Mins 6596 0 Days 6 Hrs 21 Mins
0 0 Days 0 Hrs 8 Mins 8 0 Days 0 Hrs 8 Mins
0 1 Days 7 Hrs 32 Mins 1892 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 2 Mins 11 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 26 Mins 59 0 Days 0 Hrs 26 Mins
0 0 Days 1 Hrs 57 Mins 117 0 Days 0 Hrs 51 Mins
0 1 Days 2 Hrs 26 Mins 1629 0 Days 1 Hrs 18 Mins
0 0 Days 3 Hrs 29 Mins 209 0 Days 3 Hrs 29 Mins
1 0 Days 2 Hrs 47 Mins 178 0 Days 1 Hrs 17 Mins
0 0 Days 13 Hrs 6 Mins 841 0 Days 4 Hrs 3 Mins
0 0 Days 3 Hrs 32 Mins 219 0 Days 0 Hrs 7 Mins
0 0 Days 0 Hrs 52 Mins 1600 0 Days 0 Hrs 52 Mins
0 0 Days 0 Hrs 18 Mins 19 0 Days 0 Hrs 17 Mins
0 0 Days 0 Hrs 1 Mins 276 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 21 Mins 36 0 Days 0 Hrs 21 Mins
1 1 Days 0 Hrs 39 Mins 2162 0 Days 1 Hrs 18 Mins
1 0 Days 4 Hrs 15 Mins 365 0 Days 4 Hrs 15 Mins
1 0 Days 16 Hrs 36 Mins 1102 0 Days 0 Hrs 2 Mins
0 0 Days 3 Hrs 55 Mins 338 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 1 Mins 55 0 Days 0 Hrs 1 Mins
0 0 Days 18 Hrs 19 Mins 1099 0 Days 1 Hrs 47 Mins
0 0 Days 1 Hrs 14 Mins 144 0 Days 0 Hrs 46 Mins
0 0 Days 1 Hrs 0 Mins 60 0 Days 1 Hrs 0 Mins
0 0 Days 0 Hrs 4 Mins 1956 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 7 Mins 19 0 Days 0 Hrs 7 Mins
0 0 Days 2 Hrs 38 Mins 159 0 Days 0 Hrs 2 Mins
0 0 Days 2 Hrs 1 Mins 124 0 Days 0 Hrs 5 Mins
0 0 Days 6 Hrs 52 Mins 412 0 Days 6 Hrs 52 Mins
0 0 Days 0 Hrs 27 Mins 41 0 Days 0 Hrs 27 Mins
0 1 Days 23 Hrs 14 Mins 4302 0 Days 0 Hrs 14 Mins
0 0 Days 22 Hrs 34 Mins 1377 0 Days 0 Hrs 16 Mins
0 0 Days 0 Hrs 6 Mins 113 0 Days 0 Hrs 6 Mins
0 1 Days 1 Hrs 11 Mins 1539 0 Days 1 Hrs 34 Mins
0 1 Days 20 Hrs 40 Mins 2680 0 Days 0 Hrs 24 Mins
0 0 Days 0 Hrs 5 Mins 19 0 Days 0 Hrs 5 Mins
0 1 Days 20 Hrs 54 Mins 2704 0 Days 1 Hrs 38 Mins
0 0 Days 0 Hrs 2 Mins 15 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 6 Mins 30 0 Days 0 Hrs 6 Mins
0 0 Days 0 Hrs 55 Mins 77 0 Days 0 Hrs 23 Mins
0 0 Days 0 Hrs 1 Mins 35 0 Days 0 Hrs 1 Mins
0 0 Days 2 Hrs 26 Mins 146 0 Days 0 Hrs 5 Mins
0 0 Days 0 Hrs 20 Mins 20 0 Days 0 Hrs 20 Mins
0 1 Days 7 Hrs 52 Mins 1927 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 51 Mins 1498 0 Days 0 Hrs 51 Mins
1 0 Days 2 Hrs 12 Mins 132 0 Days 2 Hrs 12 Mins
0 1 Days 8 Hrs 45 Mins 1965 0 Days 0 Hrs 8 Mins
0 5 Days 21 Hrs 32 Mins 8501 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 5 Mins 5 0 Days 0 Hrs 5 Mins
0 0 Days 0 Hrs 12 Mins 13 0 Days 0 Hrs 12 Mins
0 0 Days 3 Hrs 7 Mins 187 0 Days 2 Hrs 1 Mins
0 0 Days 3 Hrs 49 Mins 248 0 Days 3 Hrs 49 Mins
0 4 Days 5 Hrs 39 Mins 6099 0 Days 1 Hrs 27 Mins
8 0 Days 17 Hrs 54 Mins 1124 0 Days 16 Hrs 36 Mins
1 0 Days 3 Hrs 20 Mins 200 0 Days 1 Hrs 9 Mins
0 0 Days 0 Hrs 9 Mins 19 0 Days 0 Hrs 9 Mins
0 0 Days 0 Hrs 33 Mins 34 0 Days 0 Hrs 33 Mins
0 0 Days 0 Hrs 4 Mins 5 0 Days 0 Hrs 4 Mins
0 0 Days 2 Hrs 18 Mins 161 0 Days 2 Hrs 18 Mins
0 0 Days 0 Hrs 6 Mins 24 0 Days 0 Hrs 6 Mins
0 0 Days 0 Hrs 15 Mins 23 0 Days 0 Hrs 15 Mins
0 0 Days 0 Hrs 15 Mins 1463 0 Days 0 Hrs 15 Mins
0 0 Days 5 Hrs 50 Mins 372 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 9 Mins 11 0 Days 0 Hrs 9 Mins
0 0 Days 3 Hrs 56 Mins 236 0 Days 0 Hrs 48 Mins
0 0 Days 21 Hrs 48 Mins 1463 0 Days 0 Hrs 11 Mins
0 0 Days 0 Hrs 19 Mins 42 0 Days 0 Hrs 19 Mins
0 0 Days 0 Hrs 4 Mins 17 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 12 Mins 16 0 Days 0 Hrs 12 Mins
0 0 Days 0 Hrs 24 Mins 24 0 Days 0 Hrs 11 Mins
0 0 Days 4 Hrs 16 Mins 1712 0 Days 4 Hrs 16 Mins
0 0 Days 18 Hrs 10 Mins 1118 0 Days 0 Hrs 4 Mins
1 1 Days 2 Hrs 29 Mins 1616 1 Days 2 Hrs 29 Mins
0 0 Days 0 Hrs 11 Mins 11 0 Days 0 Hrs 11 Mins
0 1 Days 0 Hrs 24 Mins 2550 0 Days 0 Hrs 1 Mins
0 0 Days 3 Hrs 30 Mins 249 0 Days 3 Hrs 30 Mins
0 0 Days 0 Hrs 28 Mins 28 0 Days 0 Hrs 28 Mins
0 1 Days 11 Hrs 41 Mins 2149 0 Days 0 Hrs 8 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
0 3 Days 8 Hrs 41 Mins 4849 0 Days 0 Hrs 27 Mins
0 1 Days 8 Hrs 23 Mins 1954 0 Days 0 Hrs 18 Mins
0 0 Days 0 Hrs 16 Mins 20 0 Days 0 Hrs 16 Mins
1 7 Days 15 Hrs 11 Mins 10991 0 Days 1 Hrs 33 Mins
0 0 Days 0 Hrs 20 Mins 20 0 Days 0 Hrs 20 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
0 0 Days 4 Hrs 26 Mins 291 0 Days 4 Hrs 26 Mins
0 0 Days 4 Hrs 29 Mins 278 0 Days 4 Hrs 29 Mins
0 0 Days 4 Hrs 17 Mins 283 0 Days 4 Hrs 17 Mins
0 0 Days 0 Hrs 29 Mins 29 0 Days 0 Hrs 29 Mins
0 0 Days 0 Hrs 17 Mins 21 0 Days 0 Hrs 17 Mins
0 0 Days 4 Hrs 14 Mins 280 0 Days 4 Hrs 14 Mins
0 0 Days 0 Hrs 2 Mins 40 0 Days 0 Hrs 2 Mins
0 0 Days 4 Hrs 20 Mins 290 0 Days 4 Hrs 20 Mins
0 0 Days 4 Hrs 25 Mins 294 0 Days 4 Hrs 25 Mins
0 0 Days 4 Hrs 27 Mins 298 0 Days 4 Hrs 27 Mins
0 0 Days 0 Hrs 19 Mins 25 0 Days 0 Hrs 1 Mins
0 0 Days 6 Hrs 30 Mins 421 0 Days 6 Hrs 30 Mins
0 0 Days 2 Hrs 59 Mins 179 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 14 Mins 33 0 Days 0 Hrs 14 Mins
0 0 Days 0 Hrs 3 Mins 9 0 Days 0 Hrs 3 Mins
0 1 Days 6 Hrs 14 Mins 1827 0 Days 0 Hrs 42 Mins
0 0 Days 0 Hrs 2 Mins 105 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 3 Mins 12 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 25 Mins 32 0 Days 0 Hrs 3 Mins
0 2 Days 9 Hrs 20 Mins 3444 0 Days 8 Hrs 47 Mins
0 0 Days 8 Hrs 34 Mins 519 0 Days 0 Hrs 50 Mins
0 0 Days 0 Hrs 11 Mins 11 0 Days 0 Hrs 11 Mins
0 0 Days 0 Hrs 10 Mins 53 0 Days 0 Hrs 10 Mins
0 0 Days 9 Hrs 9 Mins 549 0 Days 1 Hrs 7 Mins
0 0 Days 6 Hrs 16 Mins 378 0 Days 0 Hrs 2 Mins
0 0 Days 7 Hrs 47 Mins 740 0 Days 0 Hrs 3 Mins
0 1 Days 10 Hrs 3 Mins 2092 0 Days 0 Hrs 26 Mins
0 0 Days 0 Hrs 2 Mins 42 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 39 Mins 39 0 Days 0 Hrs 39 Mins
0 0 Days 0 Hrs 1 Mins 26 0 Days 0 Hrs 1 Mins
0 0 Days 10 Hrs 5 Mins 654 0 Days 10 Hrs 5 Mins
0 3 Days 21 Hrs 0 Mins 5580 0 Days 0 Hrs 30 Mins
0 1 Days 7 Hrs 0 Mins 1933 0 Days 0 Hrs 1 Mins
0 1 Days 5 Hrs 17 Mins 2480 0 Days 15 Hrs 2 Mins
0 0 Days 2 Hrs 12 Mins 145 0 Days 0 Hrs 9 Mins
0 0 Days 14 Hrs 0 Mins 840 0 Days 0 Hrs 47 Mins
0 1 Days 2 Hrs 3 Mins 1563 0 Days 0 Hrs 47 Mins
0 2 Days 20 Hrs 11 Mins 4091 0 Days 0 Hrs 10 Mins
0 0 Days 1 Hrs 2 Mins 70 0 Days 1 Hrs 2 Mins
0 0 Days 0 Hrs 20 Mins 20 0 Days 0 Hrs 20 Mins
0 0 Days 1 Hrs 51 Mins 111 0 Days 0 Hrs 52 Mins
0 0 Days 2 Hrs 40 Mins 166 0 Days 0 Hrs 26 Mins
0 0 Days 0 Hrs 3 Mins 361 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 44 Mins 44 0 Days 0 Hrs 44 Mins
0 0 Days 1 Hrs 2 Mins 62 0 Days 0 Hrs 23 Mins
0 0 Days 1 Hrs 34 Mins 102 0 Days 0 Hrs 27 Mins
0 1 Days 23 Hrs 9 Mins 2829 0 Days 0 Hrs 6 Mins
0 0 Days 0 Hrs 1 Mins 71 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 20 Mins 21 0 Days 0 Hrs 20 Mins
7 0 Days 6 Hrs 33 Mins 393 0 Days 6 Hrs 33 Mins
0 0 Days 0 Hrs 45 Mins 45 0 Days 0 Hrs 25 Mins
2 2 Days 22 Hrs 58 Mins 4258 0 Days 1 Hrs 17 Mins
0 0 Days 22 Hrs 7 Mins 1327 0 Days 1 Hrs 5 Mins
0 0 Days 0 Hrs 18 Mins 561 0 Days 0 Hrs 10 Mins
0 0 Days 0 Hrs 2 Mins 64 0 Days 0 Hrs 2 Mins
0 0 Days 14 Hrs 5 Mins 2288 0 Days 14 Hrs 5 Mins
0 0 Days 4 Hrs 20 Mins 260 0 Days 0 Hrs 9 Mins
0 0 Days 0 Hrs 14 Mins 15 0 Days 0 Hrs 14 Mins
0 3 Days 0 Hrs 57 Mins 4389 0 Days 0 Hrs 53 Mins
0 0 Days 2 Hrs 10 Mins 130 0 Days 0 Hrs 48 Mins
0 0 Days 0 Hrs 14 Mins 62 0 Days 0 Hrs 14 Mins
0 0 Days 2 Hrs 38 Mins 186 0 Days 0 Hrs 29 Mins
0 0 Days 1 Hrs 23 Mins 83 0 Days 1 Hrs 23 Mins
0 0 Days 2 Hrs 28 Mins 150 0 Days 2 Hrs 28 Mins
0 2 Days 6 Hrs 39 Mins 3279 0 Days 0 Hrs 28 Mins
0 0 Days 4 Hrs 32 Mins 332 0 Days 0 Hrs 48 Mins
0 0 Days 1 Hrs 48 Mins 108 0 Days 1 Hrs 48 Mins
0 0 Days 14 Hrs 7 Mins 847 0 Days 0 Hrs 8 Mins
0 0 Days 0 Hrs 2 Mins 46 0 Days 0 Hrs 2 Mins
1 0 Days 5 Hrs 5 Mins 597 0 Days 5 Hrs 5 Mins
0 0 Days 18 Hrs 10 Mins 1111 0 Days 2 Hrs 45 Mins
3 0 Days 0 Hrs 2 Mins 304 0 Days 0 Hrs 2 Mins
6 0 Days 11 Hrs 7 Mins 667 0 Days 11 Hrs 7 Mins
0 0 Days 13 Hrs 50 Mins 1952 0 Days 0 Hrs 1 Mins
0 0 Days 4 Hrs 53 Mins 301 0 Days 4 Hrs 53 Mins
0 1 Days 12 Hrs 58 Mins 2232 0 Days 8 Hrs 10 Mins
0 0 Days 0 Hrs 17 Mins 17 0 Days 0 Hrs 17 Mins
0 7 Days 22 Hrs 26 Mins 11426 0 Days 10 Hrs 3 Mins
0 0 Days 4 Hrs 31 Mins 271 0 Days 0 Hrs 6 Mins
0 0 Days 12 Hrs 47 Mins 794 0 Days 2 Hrs 41 Mins
0 0 Days 3 Hrs 12 Mins 205 0 Days 3 Hrs 12 Mins
1 0 Days 2 Hrs 14 Mins 134 0 Days 2 Hrs 14 Mins
1 0 Days 4 Hrs 41 Mins 1500 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 3 Mins 3 0 Days 0 Hrs 3 Mins
0 0 Days 1 Hrs 35 Mins 95 0 Days 0 Hrs 10 Mins
0 0 Days 20 Hrs 51 Mins 1252 0 Days 0 Hrs 23 Mins
0 1 Days 5 Hrs 41 Mins 1836 0 Days 1 Hrs 25 Mins
0 0 Days 0 Hrs 3 Mins 19 0 Days 0 Hrs 3 Mins
0 0 Days 0 Hrs 50 Mins 50 0 Days 0 Hrs 10 Mins
0 0 Days 3 Hrs 8 Mins 196 0 Days 3 Hrs 8 Mins
0 0 Days 1 Hrs 45 Mins 105 0 Days 1 Hrs 45 Mins
0 0 Days 2 Hrs 59 Mins 179 0 Days 1 Hrs 54 Mins
0 0 Days 0 Hrs 15 Mins 15 0 Days 0 Hrs 15 Mins
0 0 Days 0 Hrs 22 Mins 59 0 Days 0 Hrs 22 Mins
0 0 Days 17 Hrs 37 Mins 1091 0 Days 0 Hrs 8 Mins
0 0 Days 2 Hrs 29 Mins 160 0 Days 2 Hrs 29 Mins
0 0 Days 0 Hrs 22 Mins 22 0 Days 0 Hrs 22 Mins
0 0 Days 8 Hrs 0 Mins 497 0 Days 0 Hrs 23 Mins
0 0 Days 0 Hrs 1 Mins 25 0 Days 0 Hrs 1 Mins
0 0 Days 3 Hrs 39 Mins 264 0 Days 3 Hrs 39 Mins
0 0 Days 8 Hrs 56 Mins 555 0 Days 8 Hrs 56 Mins
3 0 Days 5 Hrs 43 Mins 1804 0 Days 1 Hrs 10 Mins
0 0 Days 0 Hrs 11 Mins 34 0 Days 0 Hrs 11 Mins
0 1 Days 0 Hrs 33 Mins 1480 0 Days 0 Hrs 34 Mins
0 0 Days 3 Hrs 14 Mins 208 0 Days 3 Hrs 14 Mins
0 0 Days 0 Hrs 7 Mins 7 0 Days 0 Hrs 7 Mins
0 0 Days 12 Hrs 5 Mins 760 0 Days 0 Hrs 11 Mins
0 0 Days 2 Hrs 44 Mins 167 0 Days 0 Hrs 15 Mins
0 0 Days 3 Hrs 31 Mins 211 0 Days 3 Hrs 31 Mins
0 0 Days 0 Hrs 5 Mins 80 0 Days 0 Hrs 5 Mins
0 2 Days 20 Hrs 55 Mins 4170 0 Days 1 Hrs 26 Mins
0 4 Days 15 Hrs 32 Mins 6692 0 Days 0 Hrs 9 Mins
0 0 Days 3 Hrs 46 Mins 257 0 Days 3 Hrs 46 Mins
0 0 Days 0 Hrs 8 Mins 8 0 Days 0 Hrs 8 Mins
0 0 Days 0 Hrs 37 Mins 37 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 3 Mins 3 0 Days 0 Hrs 3 Mins
0 0 Days 8 Hrs 59 Mins 539 0 Days 0 Hrs 27 Mins
0 0 Days 0 Hrs 33 Mins 33 0 Days 0 Hrs 33 Mins
0 0 Days 2 Hrs 3 Mins 123 0 Days 0 Hrs 22 Mins
0 0 Days 0 Hrs 0 Mins 305 0 Days 0 Hrs 52 Mins
5 0 Days 0 Hrs 0 Mins 415 0 Days 3 Hrs 20 Mins
0 0 Days 0 Hrs 0 Mins 4 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 0 Mins 82 0 Days 0 Hrs 0 Mins
0 0 Days 0 Hrs 0 Mins 188 0 Days 3 Hrs 8 Mins
1 0 Days 0 Hrs 0 Mins 70 0 Days 1 Hrs 10 Mins
0 0 Days 0 Hrs 0 Mins 3939 0 Days 0 Hrs 35 Mins
0 0 Days 0 Hrs 0 Mins 112 0 Days 0 Hrs 9 Mins
0 0 Days 0 Hrs 0 Mins 125 0 Days 1 Hrs 12 Mins
0 0 Days 0 Hrs 0 Mins 78 0 Days 1 Hrs 18 Mins
0 0 Days 0 Hrs 0 Mins 65 0 Days 1 Hrs 5 Mins
0 0 Days 0 Hrs 0 Mins 68 0 Days 1 Hrs 8 Mins
0 0 Days 0 Hrs 0 Mins 137 0 Days 0 Hrs 4 Mins
0 0 Days 0 Hrs 0 Mins 9 0 Days 0 Hrs 9 Mins
0 0 Days 0 Hrs 0 Mins 91 0 Days 0 Hrs 1 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
7 0 Days 0 Hrs 0 Mins 862 0 Days 14 Hrs 19 Mins
0 0 Days 0 Hrs 0 Mins 14 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 0 Mins 33 0 Days 0 Hrs 33 Mins
3 0 Days 0 Hrs 0 Mins 200 0 Days 0 Hrs 50 Mins
0 0 Days 0 Hrs 0 Mins 1315 0 Days 0 Hrs 2 Mins
0 0 Days 0 Hrs 0 Mins 1161 0 Days 0 Hrs 16 Mins
0 0 Days 0 Hrs 0 Mins 59 0 Days 0 Hrs 59 Mins
0 0 Days 0 Hrs 0 Mins 0 0 Days 0 Hrs 0 Mins
1 0 Days 0 Hrs 0 Mins 8050 0 Days 1 Hrs 42 Mins
0 0 Days 0 Hrs 0 Mins 9 0 Days 0 Hrs 9 Mins
SLA ACTIVE TIME IN MINUTES TOTAL HOLD TIME TOTAL HOLD TIME IN MINUTES
116 0 Days 0 Hrs 0 Mins 0
3391 0 Days 0 Hrs 0 Mins 0
3622 0 Days 5 Hrs 12 Mins 312
1513 0 Days 0 Hrs 0 Mins 0
59 0 Days 0 Hrs 0 Mins 0
1261 0 Days 0 Hrs 0 Mins 0
1809 0 Days 0 Hrs 0 Mins 0
2706 0 Days 6 Hrs 40 Mins 400
2111 0 Days 0 Hrs 0 Mins 0
1985 0 Days 0 Hrs 0 Mins 0
1308 0 Days 0 Hrs 0 Mins 0
4362 0 Days 0 Hrs 0 Mins 0
2093 0 Days 0 Hrs 0 Mins 0
1779 0 Days 0 Hrs 0 Mins 0
1101 0 Days 0 Hrs 0 Mins 0
262 0 Days 4 Hrs 24 Mins 264
4639 0 Days 0 Hrs 0 Mins 0
3099 4 Days 12 Hrs 0 Mins 6480
2522 0 Days 0 Hrs 0 Mins 0
1216 0 Days 0 Hrs 0 Mins 0
3942 0 Days 0 Hrs 0 Mins 0
1370 0 Days 0 Hrs 0 Mins 0
3574 0 Days 0 Hrs 0 Mins 0
35 1 Days 2 Hrs 22 Mins 1582
30 0 Days 3 Hrs 14 Mins 194
58 0 Days 3 Hrs 59 Mins 239
0 1 Days 6 Hrs 37 Mins 1837
408 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
8 0 Days 0 Hrs 58 Mins 58
36 0 Days 1 Hrs 35 Mins 95
11 0 Days 9 Hrs 9 Mins 549
4 0 Days 3 Hrs 9 Mins 189
0 0 Days 17 Hrs 3 Mins 1023
30 0 Days 4 Hrs 39 Mins 279
14 1 Days 14 Hrs 55 Mins 2335
33 0 Days 14 Hrs 54 Mins 894
9 0 Days 0 Hrs 10 Mins 10
35 0 Days 14 Hrs 53 Mins 893
5 0 Days 8 Hrs 58 Mins 538
0 0 Days 6 Hrs 45 Mins 405
25 0 Days 0 Hrs 0 Mins 0
37 0 Days 19 Hrs 28 Mins 1168
83 0 Days 3 Hrs 48 Mins 228
1 0 Days 2 Hrs 7 Mins 127
8 0 Days 2 Hrs 2 Mins 122
2 0 Days 0 Hrs 0 Mins 0
20 0 Days 0 Hrs 0 Mins 0
170 0 Days 1 Hrs 4 Mins 64
499 1 Days 20 Hrs 18 Mins 2658
23 0 Days 0 Hrs 0 Mins 0
22 0 Days 0 Hrs 0 Mins 0
59 0 Days 0 Hrs 0 Mins 0
64 0 Days 0 Hrs 0 Mins 0
7 0 Days 0 Hrs 14 Mins 14
213 0 Days 2 Hrs 35 Mins 155
4 0 Days 0 Hrs 0 Mins 0
122 0 Days 0 Hrs 0 Mins 0
7 0 Days 0 Hrs 0 Mins 0
119 0 Days 0 Hrs 0 Mins 0
23 0 Days 0 Hrs 0 Mins 0
33 0 Days 0 Hrs 0 Mins 0
207 0 Days 11 Hrs 2 Mins 662
16 0 Days 0 Hrs 0 Mins 0
28 0 Days 0 Hrs 0 Mins 0
121 0 Days 0 Hrs 0 Mins 0
168 0 Days 0 Hrs 0 Mins 0
29 0 Days 0 Hrs 13 Mins 13
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132 0 Days 0 Hrs 0 Mins 0
8 1 Days 8 Hrs 37 Mins 1957
1 5 Days 21 Hrs 31 Mins 8491
5 0 Days 0 Hrs 0 Mins 0
12 0 Days 0 Hrs 0 Mins 0
121 0 Days 1 Hrs 6 Mins 66
229 0 Days 0 Hrs 0 Mins 0
87 4 Days 4 Hrs 12 Mins 6012
996 0 Days 1 Hrs 18 Mins 78
69 0 Days 2 Hrs 11 Mins 131
9 0 Days 0 Hrs 0 Mins 0
33 0 Days 0 Hrs 0 Mins 0
4 0 Days 0 Hrs 0 Mins 0
138 0 Days 0 Hrs 0 Mins 0
6 0 Days 0 Hrs 0 Mins 0
15 0 Days 0 Hrs 0 Mins 0
15 0 Days 0 Hrs 0 Mins 0
3 0 Days 5 Hrs 47 Mins 347
9 0 Days 0 Hrs 0 Mins 0
48 0 Days 3 Hrs 8 Mins 188
11 0 Days 21 Hrs 37 Mins 1297
19 0 Days 0 Hrs 0 Mins 0
4 0 Days 0 Hrs 0 Mins 0
12 0 Days 0 Hrs 0 Mins 0
11 0 Days 0 Hrs 13 Mins 13
256 0 Days 0 Hrs 0 Mins 0
4 0 Days 18 Hrs 6 Mins 1086
1589 0 Days 0 Hrs 0 Mins 0
11 0 Days 0 Hrs 0 Mins 0
1 1 Days 0 Hrs 23 Mins 1463
210 0 Days 0 Hrs 0 Mins 0
28 0 Days 0 Hrs 0 Mins 0
8 1 Days 11 Hrs 33 Mins 2133
0 0 Days 0 Hrs 0 Mins 0
27 3 Days 8 Hrs 14 Mins 4814
18 1 Days 8 Hrs 5 Mins 1925
16 0 Days 0 Hrs 0 Mins 0
93 7 Days 13 Hrs 38 Mins 10898
20 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
266 0 Days 0 Hrs 0 Mins 0
269 0 Days 0 Hrs 0 Mins 0
257 0 Days 0 Hrs 0 Mins 0
29 0 Days 0 Hrs 0 Mins 0
17 0 Days 0 Hrs 0 Mins 0
254 0 Days 0 Hrs 0 Mins 0
2 0 Days 0 Hrs 0 Mins 0
260 0 Days 0 Hrs 0 Mins 0
265 0 Days 0 Hrs 0 Mins 0
267 0 Days 0 Hrs 0 Mins 0
1 0 Days 0 Hrs 18 Mins 18
390 0 Days 0 Hrs 0 Mins 0
0 0 Days 2 Hrs 59 Mins 179
0 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
14 0 Days 0 Hrs 0 Mins 0
3 0 Days 0 Hrs 0 Mins 0
42 1 Days 5 Hrs 32 Mins 1772
2 0 Days 0 Hrs 0 Mins 0
3 0 Days 0 Hrs 0 Mins 0
3 0 Days 0 Hrs 22 Mins 22
527 2 Days 0 Hrs 33 Mins 2913
50 0 Days 7 Hrs 44 Mins 464
11 0 Days 0 Hrs 0 Mins 0
10 0 Days 0 Hrs 0 Mins 0
67 0 Days 8 Hrs 2 Mins 482
2 0 Days 6 Hrs 14 Mins 374
3 0 Days 7 Hrs 44 Mins 464
26 1 Days 9 Hrs 37 Mins 2017
2 0 Days 0 Hrs 0 Mins 0
39 0 Days 0 Hrs 0 Mins 0
1 0 Days 0 Hrs 0 Mins 0
605 0 Days 0 Hrs 0 Mins 0
30 3 Days 20 Hrs 30 Mins 5550
1 1 Days 6 Hrs 59 Mins 1859
902 0 Days 14 Hrs 15 Mins 855
9 0 Days 2 Hrs 3 Mins 123
47 0 Days 13 Hrs 13 Mins 793
47 1 Days 1 Hrs 16 Mins 1516
10 2 Days 20 Hrs 1 Mins 4081
62 0 Days 0 Hrs 0 Mins 0
20 0 Days 0 Hrs 0 Mins 0
52 0 Days 0 Hrs 59 Mins 59
26 0 Days 2 Hrs 14 Mins 134
3 0 Days 0 Hrs 0 Mins 0
44 0 Days 0 Hrs 0 Mins 0
23 0 Days 0 Hrs 39 Mins 39
27 0 Days 1 Hrs 7 Mins 67
6 1 Days 23 Hrs 3 Mins 2823
1 0 Days 0 Hrs 0 Mins 0
20 0 Days 0 Hrs 0 Mins 0
393 0 Days 0 Hrs 0 Mins 0
25 0 Days 0 Hrs 20 Mins 20
77 2 Days 21 Hrs 41 Mins 4181
65 0 Days 21 Hrs 2 Mins 1262
10 0 Days 0 Hrs 8 Mins 8
2 0 Days 0 Hrs 0 Mins 0
845 0 Days 0 Hrs 0 Mins 0
9 0 Days 4 Hrs 11 Mins 251
14 0 Days 0 Hrs 0 Mins 0
53 3 Days 0 Hrs 4 Mins 4324
48 0 Days 1 Hrs 22 Mins 82
14 0 Days 0 Hrs 0 Mins 0
29 0 Days 2 Hrs 9 Mins 129
83 0 Days 0 Hrs 0 Mins 0
148 0 Days 0 Hrs 0 Mins 0
28 2 Days 6 Hrs 11 Mins 3251
48 0 Days 3 Hrs 44 Mins 224
108 0 Days 0 Hrs 0 Mins 0
8 0 Days 13 Hrs 59 Mins 839
2 0 Days 0 Hrs 0 Mins 0
305 0 Days 0 Hrs 0 Mins 0
165 0 Days 15 Hrs 25 Mins 925
2 0 Days 0 Hrs 0 Mins 0
667 0 Days 0 Hrs 0 Mins 0
1 0 Days 13 Hrs 49 Mins 829
293 0 Days 0 Hrs 0 Mins 0
490 1 Days 4 Hrs 48 Mins 1728
17 0 Days 0 Hrs 0 Mins 0
603 7 Days 12 Hrs 23 Mins 10823
6 0 Days 4 Hrs 25 Mins 265
161 0 Days 10 Hrs 6 Mins 606
192 0 Days 0 Hrs 0 Mins 0
134 0 Days 0 Hrs 0 Mins 0
1 0 Days 4 Hrs 40 Mins 280
3 0 Days 0 Hrs 0 Mins 0
10 0 Days 1 Hrs 25 Mins 85
23 0 Days 20 Hrs 28 Mins 1228
85 1 Days 4 Hrs 16 Mins 1696
3 0 Days 0 Hrs 0 Mins 0
10 0 Days 0 Hrs 40 Mins 40
188 0 Days 0 Hrs 0 Mins 0
105 0 Days 0 Hrs 0 Mins 0
114 0 Days 1 Hrs 5 Mins 65
15 0 Days 0 Hrs 0 Mins 0
22 0 Days 0 Hrs 0 Mins 0
8 0 Days 17 Hrs 29 Mins 1049
149 0 Days 0 Hrs 0 Mins 0
22 0 Days 0 Hrs 0 Mins 0
23 0 Days 7 Hrs 37 Mins 457
1 0 Days 0 Hrs 0 Mins 0
219 0 Days 0 Hrs 0 Mins 0
536 0 Days 0 Hrs 0 Mins 0
70 0 Days 4 Hrs 33 Mins 273
11 0 Days 0 Hrs 0 Mins 0
34 0 Days 23 Hrs 59 Mins 1439
194 0 Days 0 Hrs 0 Mins 0
7 0 Days 0 Hrs 0 Mins 0
11 0 Days 11 Hrs 54 Mins 714
15 0 Days 2 Hrs 29 Mins 149
211 0 Days 0 Hrs 0 Mins 0
5 0 Days 0 Hrs 0 Mins 0
86 2 Days 19 Hrs 29 Mins 4049
9 4 Days 15 Hrs 23 Mins 6683
226 0 Days 0 Hrs 0 Mins 0
8 0 Days 0 Hrs 0 Mins 0
2 0 Days 0 Hrs 35 Mins 35
3 0 Days 0 Hrs 0 Mins 0
27 0 Days 8 Hrs 32 Mins 512
33 0 Days 0 Hrs 0 Mins 0
22 0 Days 1 Hrs 41 Mins 101
52 0 Days 4 Hrs 13 Mins 253
200 0 Days 3 Hrs 35 Mins 215
4 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
188 0 Days 0 Hrs 0 Mins 0
70 0 Days 0 Hrs 0 Mins 0
35 2 Days 17 Hrs 4 Mins 3904
9 0 Days 0 Hrs 0 Mins 0
72 0 Days 0 Hrs 0 Mins 0
78 0 Days 0 Hrs 0 Mins 0
65 0 Days 0 Hrs 0 Mins 0
68 0 Days 0 Hrs 0 Mins 0
4 0 Days 0 Hrs 0 Mins 0
9 0 Days 0 Hrs 0 Mins 0
1 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
859 0 Days 0 Hrs 0 Mins 0
2 0 Days 0 Hrs 0 Mins 0
33 0 Days 0 Hrs 0 Mins 0
50 0 Days 0 Hrs 24 Mins 24
2 0 Days 19 Hrs 31 Mins 1171
16 0 Days 19 Hrs 5 Mins 1145
59 0 Days 0 Hrs 0 Mins 0
0 0 Days 0 Hrs 0 Mins 0
102 5 Days 12 Hrs 28 Mins 7948
9 0 Days 0 Hrs 0 Mins 0
NON SLA TIME NON SLA TIME IN MINUTES SLA STATUS (ON HOLD) CLOSED ON
0 Days 0 Hrs 0 Mins 0 N/A
0 Days 2 Hrs 21 Mins 141 N/A 8/5/2011 10:51
0 Days 1 Hrs 32 Mins 92 N/A 8/5/2011 11:31
0 Days 3 Hrs 48 Mins 228 N/A 8/1/2011 17:53
0 Days 2 Hrs 28 Mins 148 N/A
0 Days 0 Hrs 54 Mins 54 N/A 7/28/2011 9:56
0 Days 1 Hrs 21 Mins 81 N/A ############
0 Days 1 Hrs 8 Mins 68 N/A ############
0 Days 0 Hrs 25 Mins 25 N/A 7/28/2011 9:58
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 2 Mins 62 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 55 Mins 115 N/A 7/8/2011 17:42
0 Days 0 Hrs 1 Mins 1 N/A 7/7/2011 17:48
0 Days 1 Hrs 51 Mins 111 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 40 Mins 40 N/A ############
0 Days 0 Hrs 36 Mins 36 N/A ############
0 Days 12 Hrs 9 Mins 729 N/A ############
0 Days 0 Hrs 26 Mins 26 N/A ############
0 Days 0 Hrs 7 Mins 7 N/A ############
1 Days 0 Hrs 51 Mins 1491 N/A ############
0 Days 0 Hrs 18 Mins 18 N/A 8/3/2011 11:52
0 Days 0 Hrs 37 Mins 37 N/A 8/1/2011 12:44
0 Days 0 Hrs 0 Mins 0 N/A 8/1/2011 12:57
0 Days 0 Hrs 0 Mins 0 N/A 8/3/2011 14:37
0 Days 0 Hrs 19 Mins 19 N/A 7/1/2011 16:54
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 4 Hrs 21 Mins 261 N/A 8/1/2011 13:27
0 Days 0 Hrs 1 Mins 1 N/A 7/1/2011 12:20
0 Days 0 Hrs 16 Mins 16 N/A 8/1/2011 18:13
0 Days 0 Hrs 0 Mins 0 N/A 8/1/2011 12:13
0 Days 0 Hrs 1 Mins 1 N/A 8/2/2011 13:03
0 Days 0 Hrs 0 Mins 0 N/A 8/1/2011 12:28
0 Days 0 Hrs 22 Mins 22 N/A 8/4/2011 10:12
0 Days 0 Hrs 0 Mins 0 N/A 8/2/2011 10:06
0 Days 0 Hrs 0 Mins 0 N/A 7/1/2011 10:51
0 Days 0 Hrs 0 Mins 0 N/A 8/2/2011 10:06
0 Days 0 Hrs 26 Mins 26 N/A 8/1/2011 15:51
0 Days 0 Hrs 8 Mins 8 N/A 8/1/2011 15:45
0 Days 0 Hrs 10 Mins 10 N/A 7/1/2011 11:18
0 Days 0 Hrs 55 Mins 55 N/A 7/4/2011 13:47
0 Days 0 Hrs 0 Mins 0 N/A 8/1/2011 13:17
0 Days 0 Hrs 45 Mins 45 N/A 7/1/2011 13:43
0 Days 0 Hrs 0 Mins 0 N/A 7/1/2011 13:03
0 Days 3 Hrs 58 Mins 238 N/A 8/1/2011 11:32
0 Days 0 Hrs 36 Mins 36 N/A ############
0 Days 0 Hrs 17 Mins 17 N/A ############
0 Days 0 Hrs 31 Mins 31 N/A 7/6/2011 16:16
0 Days 0 Hrs 23 Mins 23 N/A 7/1/2011 11:54
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 52 Mins 52 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 25 Mins 85 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 8/1/2011 12:02
0 Days 2 Hrs 56 Mins 176 N/A 7/1/2011 14:44
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 2 Hrs 15 Mins 135 N/A ############
0 Days 18 Hrs 0 Mins 1080 N/A 8/3/2011 18:15
0 Days 12 Hrs 15 Mins 735 N/A 8/1/2011 12:53
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 7 Mins 7 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 8/2/2011 17:48
0 Days 21 Hrs 23 Mins 1283 N/A 8/2/2011 13:55
0 Days 0 Hrs 49 Mins 49 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 40 Mins 40 N/A ############
0 Days 12 Hrs 2 Mins 722 N/A 8/1/2011 20:24
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 8/2/2011 19:19
0 Days 0 Hrs 24 Mins 24 N/A 7/4/2011 12:27
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 17 Mins 17 N/A 7/1/2011 13:48
0 Days 0 Hrs 0 Mins 0 N/A 7/1/2011 16:57
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A 8/2/2011 15:22
0 Days 0 Hrs 0 Mins 0 N/A 7/6/2011 17:54
0 Days 3 Hrs 14 Mins 194 N/A 7/1/2011 17:13
0 Days 0 Hrs 3 Mins 3 N/A 8/1/2011 11:02
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 49 Mins 49 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 8 Mins 8 N/A 8/3/2011 17:43
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 23 Mins 23 N/A 7/1/2011 15:10
0 Days 1 Hrs 36 Mins 96 N/A 8/5/2011 9:57
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 33 Mins 93 N/A 7/5/2011 10:46
0 Days 0 Hrs 23 Mins 23 N/A 7/1/2011 16:41
1 Days 0 Hrs 9 Mins 1449 N/A 7/8/2011 16:45
0 Days 0 Hrs 4 Mins 4 N/A ############
0 Days 0 Hrs 11 Mins 11 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 23 Mins 23 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A 7/1/2011 19:49
0 Days 0 Hrs 1 Mins 1 N/A 7/2/2011 15:06
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/1/2011 16:55
0 Days 0 Hrs 29 Mins 29 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 56 Mins 56 N/A ############
0 Days 12 Hrs 0 Mins 720 N/A 8/1/2011 19:44
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 37 Mins 97 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 23 Mins 23 N/A 7/1/2011 18:21
0 Days 18 Hrs 0 Mins 1080 N/A 8/3/2011 18:25
0 Days 0 Hrs 0 Mins 0 N/A 8/4/2011 12:37
0 Days 0 Hrs 10 Mins 10 N/A ############
0 Days 0 Hrs 16 Mins 16 N/A 7/1/2011 17:37
0 Days 0 Hrs 38 Mins 38 N/A ############
0 Days 0 Hrs 36 Mins 36 N/A ############
0 Days 0 Hrs 22 Mins 22 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 22 Mins 22 N/A ############
0 Days 1 Hrs 7 Mins 67 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A 7/1/2011 18:00
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 3 Mins 63 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A 7/29/2011 9:06
1 Days 0 Hrs 5 Mins 1445 N/A 8/3/2011 11:13
0 Days 0 Hrs 12 Mins 12 N/A 8/1/2011 17:13
0 Days 0 Hrs 38 Mins 38 N/A ############
0 Days 0 Hrs 39 Mins 39 N/A 8/1/2011 16:01
0 Days 0 Hrs 0 Mins 0 N/A 8/1/2011 12:06
0 Days 1 Hrs 57 Mins 117 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 40 Mins 40 N/A ############
0 Days 0 Hrs 9 Mins 9 N/A ############
1 Days 0 Hrs 7 Mins 1447 N/A ############
0 Days 0 Hrs 57 Mins 57 N/A ############
0 Days 1 Hrs 13 Mins 73 N/A ############
0 Days 18 Hrs 0 Mins 1080 N/A 8/3/2011 18:25
0 Days 1 Hrs 8 Mins 68 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 29 Mins 29 N/A ############
0 Days 0 Hrs 12 Mins 12 N/A ############
0 Days 18 Hrs 0 Mins 1080 N/A 8/3/2011 18:25
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 12 Hrs 5 Mins 725 N/A 7/4/2011 10:16
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 17 Mins 17 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/2/2011 10:37
0 Days 0 Hrs 18 Mins 18 N/A ############
0 Days 0 Hrs 48 Mins 48 N/A 7/2/2011 10:57
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 3 Mins 3 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 23 Mins 23 N/A ############
0 Days 0 Hrs 16 Mins 16 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 3 Mins 3 N/A ############
0 Days 0 Hrs 4 Mins 4 N/A 7/28/2011 9:45
0 Days 0 Hrs 31 Mins 31 N/A ############
0 Days 1 Hrs 49 Mins 109 N/A 8/3/2011 14:26
0 Days 1 Hrs 46 Mins 106 N/A 8/4/2011 13:44
0 Days 0 Hrs 20 Mins 20 N/A 7/6/2011 10:07
0 Days 0 Hrs 27 Mins 27 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/2/2011 11:23
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 7 Mins 7 N/A 7/2/2011 11:12
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:55
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 16 Mins 76 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 32 Mins 92 N/A ############
0 Days 0 Hrs 8 Mins 8 N/A 7/2/2011 12:02
0 Days 1 Hrs 45 Mins 105 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 45 Mins 105 N/A ############
0 Days 1 Hrs 41 Mins 101 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 3 Mins 3 N/A ############
0 Days 0 Hrs 54 Mins 54 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/2/2011 14:14
0 Days 18 Hrs 0 Mins 1080 N/A 8/3/2011 18:25
0 Days 0 Hrs 17 Mins 17 N/A ############
1 Days 0 Hrs 1 Mins 1441 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A ############
0 Days 0 Hrs 36 Mins 36 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 9 Mins 9 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:34
0 Days 0 Hrs 17 Mins 17 N/A ############
0 Days 0 Hrs 11 Mins 11 N/A ############
0 Days 1 Hrs 31 Mins 91 N/A 7/5/2011 15:06
0 Days 1 Hrs 18 Mins 78 N/A ############
0 Days 18 Hrs 19 Mins 1099 N/A ############
0 Days 0 Hrs 49 Mins 49 N/A 7/4/2011 17:43
0 Days 0 Hrs 55 Mins 55 N/A ############
0 Days 1 Hrs 26 Mins 86 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/5/2011 14:44
0 Days 0 Hrs 4 Mins 4 N/A 7/4/2011 17:42
0 Days 0 Hrs 57 Mins 57 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 39 Mins 39 N/A ############
0 Days 0 Hrs 29 Mins 29 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 24 Mins 24 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 27 Mins 27 N/A ############
0 Days 0 Hrs 15 Mins 15 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A 7/4/2011 13:54
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 29 Mins 29 N/A ############
0 Days 4 Hrs 53 Mins 293 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 17 Mins 17 N/A ############
0 Days 0 Hrs 29 Mins 29 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 8:55
0 Days 0 Hrs 34 Mins 34 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 14 Mins 14 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 19 Mins 79 N/A ############
0 Days 1 Hrs 5 Mins 65 N/A ############
0 Days 0 Hrs 2 Mins 2 N/A 7/4/2011 16:25
0 Days 0 Hrs 59 Mins 59 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 6 Mins 66 N/A ############
0 Days 0 Hrs 28 Mins 28 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A 8/2/2011 13:17
0 Days 0 Hrs 19 Mins 19 N/A 7/4/2011 11:32
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 10:45
0 Days 0 Hrs 19 Mins 19 N/A 7/4/2011 15:20
0 Days 0 Hrs 4 Mins 4 N/A ############
0 Days 0 Hrs 3 Mins 3 N/A 7/4/2011 12:05
0 Days 0 Hrs 3 Mins 3 N/A 7/28/2011 9:51
0 Days 1 Hrs 21 Mins 81 N/A ############
0 Days 0 Hrs 17 Mins 17 N/A 7/4/2011 15:19
1 Days 0 Hrs 1 Mins 1441 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:11
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 10 Mins 10 N/A ############
0 Days 0 Hrs 2 Mins 2 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/26/2011 9:50
0 Days 0 Hrs 5 Mins 5 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:47
0 Days 0 Hrs 50 Mins 50 N/A 7/4/2011 11:39
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:31
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 17:24
0 Days 0 Hrs 3 Mins 3 N/A ############
0 Days 3 Hrs 15 Mins 195 N/A ############
0 Days 3 Hrs 16 Mins 196 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:29
0 Days 0 Hrs 44 Mins 44 N/A 7/4/2011 12:55
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 10:52
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/26/2011 9:46
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 11:26
0 Days 1 Hrs 43 Mins 103 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 28 Mins 88 N/A ############
0 Days 1 Hrs 42 Mins 102 N/A ############
0 Days 0 Hrs 56 Mins 56 N/A 7/6/2011 13:39
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 11:57
0 Days 1 Hrs 21 Mins 81 N/A ############
0 Days 1 Hrs 22 Mins 82 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 12:25
0 Days 0 Hrs 1 Mins 1 N/A 8/5/2011 16:02
0 Days 0 Hrs 2 Mins 2 N/A ############
0 Days 0 Hrs 36 Mins 36 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 17 Mins 17 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 35 Mins 35 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/4/2011 11:45
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0 Days 0 Hrs 13 Mins 13 N/A ############
0 Days 0 Hrs 4 Mins 4 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
1 Days 0 Hrs 16 Mins 1456 N/A ############
0 Days 0 Hrs 28 Mins 28 N/A ############
0 Days 0 Hrs 27 Mins 27 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/6/2011 18:10
0 Days 18 Hrs 6 Mins 1086 N/A ############
0 Days 0 Hrs 39 Mins 39 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 8 Mins 8 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/6/2011 18:59
0 Days 0 Hrs 8 Mins 8 N/A ############
0 Days 0 Hrs 11 Mins 11 N/A 7/9/2011 15:05
0 Days 0 Hrs 4 Mins 4 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 8/5/2011 13:31
0 Days 0 Hrs 0 Mins 0 N/A 7/6/2011 18:57
0 Days 0 Hrs 0 Mins 0 N/A 7/6/2011 19:17
0 Days 0 Hrs 25 Mins 25 N/A ############
0 Days 0 Hrs 9 Mins 9 N/A ############
0 Days 0 Hrs 26 Mins 26 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/6/2011 19:50
0 Days 0 Hrs 4 Mins 4 N/A 7/6/2011 19:47
0 Days 0 Hrs 26 Mins 26 N/A ############
0 Days 0 Hrs 38 Mins 38 N/A ############
0 Days 0 Hrs 30 Mins 30 N/A ############
0 Days 0 Hrs 29 Mins 29 N/A ############
0 Days 0 Hrs 31 Mins 31 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A 7/12/2011 9:58
0 Days 0 Hrs 31 Mins 31 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 19 Mins 19 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 0 Hrs 13 Mins 13 N/A ############
0 Days 1 Hrs 43 Mins 103 N/A ############
0 Days 0 Hrs 9 Mins 9 N/A ############
0 Days 0 Hrs 7 Mins 7 N/A 7/7/2011 11:00
0 Days 0 Hrs 4 Mins 4 N/A ############
0 Days 0 Hrs 5 Mins 5 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 43 Mins 43 N/A 7/7/2011 11:29
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 2 Mins 2 N/A ############
0 Days 4 Hrs 33 Mins 273 N/A ############
0 Days 0 Hrs 49 Mins 49 N/A ############
0 Days 0 Hrs 40 Mins 40 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 25 Mins 25 N/A 7/7/2011 11:17
0 Days 0 Hrs 49 Mins 49 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 13 Mins 73 N/A 7/15/2011 8:39
0 Days 12 Hrs 3 Mins 723 N/A ############
0 Days 0 Hrs 13 Mins 13 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 8 Mins 8 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 6 Mins 6 N/A ############
0 Days 5 Hrs 58 Mins 358 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 8 Mins 8 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 10 Mins 70 N/A 7/7/2011 12:39
0 Days 0 Hrs 1 Mins 1 N/A 7/7/2011 11:50
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 9 Hrs 3 Mins 543 N/A ############
0 Days 1 Hrs 2 Mins 62 N/A 7/7/2011 12:51
1 Days 0 Hrs 3 Mins 1443 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 1 Mins 1 N/A 7/9/2011 14:57
0 Days 0 Hrs 12 Mins 12 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/9/2011 15:20
0 Days 0 Hrs 48 Mins 48 N/A 7/9/2011 14:05
0 Days 0 Hrs 28 Mins 28 N/A 7/9/2011 16:07
0 Days 0 Hrs 0 Mins 0 N/A 7/9/2011 14:15
0 Days 0 Hrs 2 Mins 2 N/A 7/9/2011 15:01
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 1 Hrs 0 Mins 60 N/A 7/7/2011 17:33
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 13:50
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 44 Mins 44 N/A 7/7/2011 12:53
0 Days 4 Hrs 52 Mins 292 N/A 7/8/2011 13:05
0 Days 0 Hrs 21 Mins 21 N/A ############
0 Days 5 Hrs 2 Mins 302 N/A 7/7/2011 17:24
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 18 Hrs 42 Mins 1122 N/A ############
0 Days 0 Hrs 8 Mins 8 N/A 7/9/2011 15:03
0 Days 0 Hrs 14 Mins 14 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 17:52
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/9/2011 11:27
0 Days 0 Hrs 27 Mins 27 N/A 7/9/2011 17:09
0 Days 0 Hrs 13 Mins 13 N/A 7/8/2011 19:16
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 14:56
0 Days 20 Hrs 19 Mins 1219 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 15:51
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 17:04
0 Days 0 Hrs 1 Mins 1 N/A ############
0 Days 0 Hrs 55 Mins 55 N/A ############
0 Days 0 Hrs 16 Mins 16 N/A 7/8/2011 13:18
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 13:38
0 Days 0 Hrs 8 Mins 8 N/A 7/8/2011 15:16
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 14:49
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 16:10
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 11:50
0 Days 0 Hrs 37 Mins 37 N/A 7/8/2011 12:22
0 Days 0 Hrs 34 Mins 34 N/A ############
0 Days 0 Hrs 11 Mins 11 N/A 7/8/2011 13:42
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 11:11
0 Days 0 Hrs 17 Mins 17 N/A 7/8/2011 19:02
0 Days 0 Hrs 24 Mins 24 N/A 7/8/2011 10:46
0 Days 0 Hrs 45 Mins 45 N/A 7/8/2011 14:39
0 Days 0 Hrs 19 Mins 19 N/A 7/8/2011 19:20
1 Days 0 Hrs 21 Mins 1461 N/A ############
0 Days 0 Hrs 23 Mins 23 N/A 7/8/2011 10:23
0 Days 0 Hrs 7 Mins 7 N/A ############
0 Days 0 Hrs 14 Mins 14 N/A 7/8/2011 10:22
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 14:17
0 Days 0 Hrs 35 Mins 35 N/A 7/8/2011 19:03
0 Days 0 Hrs 3 Mins 3 N/A 7/7/2011 17:24
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 12:31
0 Days 1 Hrs 15 Mins 75 N/A 7/7/2011 19:13
0 Days 0 Hrs 35 Mins 35 N/A ############
0 Days 0 Hrs 0 Mins 0 N/A ############
0 Days 0 Hrs 31 Mins 31 N/A 7/7/2011 19:08
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 16:48
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 17:00
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 15:13
0 Days 0 Hrs 0 Mins 0 N/A 7/8/2011 15:29
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 15:57
0 Days 0 Hrs 0 Mins 0 N/A 7/7/2011 17:23
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 1 Hrs 22 Mins 82 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 1 Hrs 43 Mins 103 Met
0 Days 0 Hrs 53 Mins 53 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 2 Hrs 13 Mins 133 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 1 Hrs 30 Mins 90 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 3 Mins 3 Met
0 Days 0 Hrs 12 Mins 12 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 2 Hrs 6 Mins 126 Met
0 Days 2 Hrs 22 Mins 142 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
0 Days 0 Hrs 0 Mins 0 Met
TOTAL TIME RESOLVED ON EXPECTED RESOLUTION BY LAST TRANSFER ON # TRANSFERS
0 Days 1 Hrs 56 Mins 8/1/2011 18:55 0
8/5/2011 10:51
2 Days 10 Hrs 52 Mins 8/2/2011 8:20 0
8
2 Days 19 Hrs 6 Mins/5/2011 11:30 8/1/2011 17:08 0
1 Days 5 Hrs 1 Mins8/1/2011 17:53 8/1/2011 10:40 0
0 Days 3 Hrs 27 Mins 8/1/2011 9:11 0
7/28/2011 9:56
0 Days 21 Hrs 55 Mins 7/27/2011 18:55 0
7/28/2011 10:38
1 Days 7 Hrs 30 Mins 7/27/2011 10:29 0
7/29/2011 18:31
2 Days 4 Hrs 54 Mins 7/27/2011 15:25 0
7/28/2011 9:58
1 Days 11 Hrs 36 Mins 7/26/2011 16:47 0
7
1 Days 9 Hrs 5 Mins/23/2011 11:16 7/22/2011 8:11 0
7/21/2011 15:55
0 Days 22 Hrs 50 Mins 7/21/2011 12:07 0
7/26/2011 15:20
3 Days 0 Hrs 42 Mins 7/21/2011 8:38 0
7/22/2011 10:38
1 Days 10 Hrs 53 Mins 7/20/2011 17:45 0
7
1 Days 7 Hrs 34 Mins/8/2011 17:42 7/7/2011 18:03 0
7/7/2011 17:47
0 Days 18 Hrs 22 Mins 7/7/2011 17:26 0
7/15/2011 15:51
0 Days 10 Hrs 37 Mins 7/15/2011 13:00 0
7/22/2011 13:18
3 Days 5 Hrs 20 Mins 7/16/2011 14:00 0
7/28/2011 17:09
6 Days 16 Hrs 19 Mins 7/16/2011 13:30 7/12/2011 13:31 1
7/11/2011 10:51
1 Days 18 Hrs 38 Mins 7/8/2011 10:49 0
7/13/2011 18:59
1 Days 8 Hrs 25 Mins 7/13/2011 16:43 0
7/13/2011 13:06
2 Days 18 Hrs 8 Mins 7/8/2011 13:24 0
7/11/2011 10:46
0 Days 22 Hrs 57 Mins 7/9/2011 17:56 0
7/15/2011 11:47
3 Days 12 Hrs 25 Mins 7/13/2011 12:13 7/11/2011 13:05 2
8
1 Days 3 Hrs 15 Mins/3/2011 11:52 8/4/2011 17:17 8/1/2011 9:08 1
8
0 Days 4 Hrs 21 Mins/1/2011 12:44 8/1/2011 16:14 8/1/2011 8:54 1
8
0 Days 4 Hrs 57 Mins/1/2011 12:57 8/2/2011 17:59 0
8
1 Days 6 Hrs 37 Mins/3/2011 14:37 8/5/2011 8:37 7/31/2011 13:32 1
0 Days 7 Hrs 7 Mins7/1/2011 16:54 7/6/2011 10:06 7/1/2011 10:07 1
7
0 Days 0 Hrs 0 Mins/31/2011 14:12 8/2/2011 14:00 7/31/2011 13:44 1
8
0 Days 5 Hrs 27 Mins/1/2011 13:27 8/5/2011 13:19 8/1/2011 12:22 1
7
0 Days 2 Hrs 12 Mins/1/2011 12:19 7/2/2011 17:43 7/1/2011 10:20 1
8
0 Days 9 Hrs 36 Mins/1/2011 18:13 8/3/2011 12:02 0
8
0 Days 3 Hrs 13 Mins/1/2011 12:13 8/2/2011 11:09 0
8
0 Days 17 Hrs 4 Mins/2/2011 13:03 8/2/2011 17:03 7/30/2011 20:03 1
0 Days 5 Hrs 9 Mins8/1/2011 12:28 8/1/2011 15:58 7/30/2011 19:23 1
8/4/2011 10:12
1 Days 15 Hrs 31 Mins 8/5/2011 15:58 0
8/2/2011 10:06
0 Days 15 Hrs 27 Mins 8/3/2011 15:33 0
7
0 Days 0 Hrs 19 Mins/1/2011 10:51 7/2/2011 16:42 7/1/2011 10:39 1
8/2/2011 10:06
0 Days 15 Hrs 28 Mins 8/3/2011 15:31 0
8
0 Days 9 Hrs 29 Mins/1/2011 15:51 8/3/2011 9:46 0
8
0 Days 6 Hrs 53 Mins/1/2011 15:45 8/3/2011 15:45 0
7
0 Days 0 Hrs 35 Mins/1/2011 11:18 7/2/2011 16:53 0
7
0 Days 21 Hrs 0 Mins/4/2011 13:47 7/4/2011 17:10 7/1/2011 13:30 2
8
0 Days 5 Hrs 11 Mins/1/2011 13:17 8/1/2011 15:54 7/30/2011 17:34 1
7
0 Days 2 Hrs 53 Mins/1/2011 13:43 7/1/2011 17:42 7/1/2011 11:36 1
7
0 Days 2 Hrs 10 Mins/1/2011 13:03 7/1/2011 16:55 7/1/2011 10:59 1
0 Days 4 Hrs 0 Mins8/1/2011 11:32 8/1/2011 15:30 0
7/30/2011 17:03
0 Days 0 Hrs 56 Mins 8/2/2011 16:43 0
7/30/2011 20:10
0 Days 4 Hrs 11 Mins 8/1/2011 9:10 7/30/2011 16:06 1
2 Days 5 Hrs 8 Mins7/6/2011 16:16 7/9/2011 19:57 7/1/2011 11:40 1
7
0 Days 0 Hrs 46 Mins/1/2011 11:54 7/2/2011 17:31 0
7/30/2011 16:01
0 Days 0 Hrs 22 Mins 8/2/2011 9:39 7/30/2011 15:55 1
7/30/2011 17:24
0 Days 1 Hrs 51 Mins 8/2/2011 10:25 0
7
0 Days 1 Hrs 4 Mins/30/2011 16:35 8/2/2011 15:31 0
7/30/2011 16:43
0 Days 1 Hrs 46 Mins 8/1/2011 15:36 0
0 Days 6 Hrs 8 Mins8/1/2011 12:02 8/1/2011 12:29 7/30/2011 16:06 1
0 Days 3 Hrs 0 Mins7/1/2011 14:44 7/4/2011 8:40 0
7
0 Days 2 Hrs 2 Mins/30/2011 16:38 8/1/2011 13:36 0
7/30/2011 14:21
0 Days 0 Hrs 13 Mins 8/2/2011 8:14 7/30/2011 14:14 1
7/30/2011 15:36
0 Days 1 Hrs 59 Mins 8/1/2011 19:37 0
7/30/2011 13:41
0 Days 0 Hrs 29 Mins 8/1/2011 19:18 7/30/2011 13:19 1
7/30/2011 15:50
0 Days 2 Hrs 48 Mins 8/2/2011 15:17 7/30/2011 15:19 1
8
1 Days 8 Hrs 29 Mins/1/2011 18:15 8/2/2011 9:33 7/30/2011 13:02 1
7/30/2011 12:44
0 Days 12 Hrs 31 Mins 8/1/2011 18:28 0
7/30/2011 12:33
0 Days 0 Hrs 28 Mins 8/1/2011 18:05 0
7
0 Days 2 Hrs 8 Mins/30/2011 14:08 8/1/2011 18:07 0
7/30/2011 14:45
0 Days 2 Hrs 49 Mins 8/1/2011 17:57 0
7/30/2011 11:28
0 Days 0 Hrs 43 Mins 8/1/2011 16:59 7/30/2011 11:12 1
1 Days 1 Hrs 4 Mins8/2/2011 17:48 8/3/2011 12:28 7/30/2011 11:00 1
8/2/2011 13:55
0 Days 21 Hrs 25 Mins 8/3/2011 12:53 0
7/30/2011 10:45
0 Days 0 Hrs 55 Mins 8/1/2011 9:39 0
7/30/2011 10:49
0 Days 1 Hrs 49 Mins 7/30/2011 14:49 7/29/2011 19:59 1
7/30/2011 12:02
0 Days 4 Hrs 42 Mins 8/3/2011 20:00 7/29/2011 20:02 1
7
1 Days 1 Hrs 6 Mins/30/2011 20:23 8/2/2011 13:12 7/29/2011 18:57 1
7/30/2011 12:05
0 Days 5 Hrs 29 Mins 8/3/2011 18:36 7/29/2011 20:08 1
8/2/2011 19:19
1 Days 12 Hrs 58 Mins 8/4/2011 11:40 7/29/2011 19:57 1
7
0 Days 23 Hrs 1 Mins/4/2011 12:27 7/5/2011 17:36 0
7
0 Days 3 Hrs 9 Mins/30/2011 12:09 7/30/2011 16:09 7/29/2011 18:18 1
7
0 Days 0 Hrs 18 Mins/1/2011 13:48 7/2/2011 19:47 0
7
0 Days 3 Hrs 20 Mins/1/2011 16:57 7/2/2011 15:02 0
7/30/2011 12:35
0 Days 3 Hrs 35 Mins 7/30/2011 16:35 7/29/2011 18:08 1
8
1 Days 9 Hrs 15 Mins/2/2011 15:22 8/3/2011 19:41 0
7
2 Days 3 Hrs 56 Mins/6/2011 17:54 7/8/2011 10:46 7/1/2011 14:07 1
7
0 Days 3 Hrs 15 Mins/1/2011 17:13 7/4/2011 17:12 0
8/1/2011 11:02
0 Days 11 Hrs 16 Mins 8/1/2011 14:57 7/29/2011 17:50 1
7/29/2011 17:54
0 Days 0 Hrs 10 Mins 8/1/2011 11:44 0
7/29/2011 18:26
0 Days 0 Hrs 51 Mins 8/1/2011 12:24 0
7/29/2011 17:40
0 Days 0 Hrs 22 Mins 7/30/2011 12:26 7/29/2011 17:32 1
8
2 Days 0 Hrs 29 Mins/3/2011 17:43 8/4/2011 18:53 7/29/2011 17:23 1
7/30/2011 12:04
0 Days 7 Hrs 11 Mins 8/1/2011 15:05 0
7
0 Days 0 Hrs 25 Mins/1/2011 15:09 7/4/2011 9:07 0
8
2 Days 17 Hrs 36 Mins /5/2011 9:56 8/6/2011 15:23 0
7/29/2011 17:01
0 Days 0 Hrs 41 Mins 7/30/2011 11:24 0
7
1 Days 7 Hrs 47 Mins/5/2011 10:46 7/6/2011 14:53 7/1/2011 18:25 2
7
0 Days 1 Hrs 39 Mins/1/2011 16:41 7/4/2011 9:25 7/1/2011 15:26 1
7
3 Days 1 Hrs 40 Mins/6/2011 16:36 7/8/2011 9:00 0
7
0 Days 0 Hrs 6 Mins/29/2011 15:59 8/1/2011 9:57 0
7/29/2011 16:03
0 Days 0 Hrs 13 Mins 8/1/2011 10:01 0
7/30/2011 16:14
0 Days 9 Hrs 24 Mins 8/1/2011 15:50 0
7/29/2011 16:06
0 Days 0 Hrs 24 Mins 8/1/2011 10:05 0
0 Days 4 Hrs 3 Mins7/1/2011 19:48 7/2/2011 11:11 7/1/2011 16:20 1
7/2/2011 15:06
0 Days 11 Hrs 18 Mins 7/5/2011 8:59 7/1/2011 15:50 1
7/29/2011 17:15
0 Days 1 Hrs 46 Mins 7/30/2011 12:13 0
7
0 Days 0 Hrs 56 Mins/1/2011 16:55 7/2/2011 14:59 0
7/29/2011 15:37
0 Days 0 Hrs 35 Mins 8/3/2011 15:31 7/29/2011 15:33 1
7/29/2011 18:11
0 Days 3 Hrs 18 Mins 7/30/2011 8:53 7/29/2011 15:21 1
7/29/2011 18:07
0 Days 3 Hrs 17 Mins 7/30/2011 8:46 7/29/2011 15:23 1
7/29/2011 21:12
0 Days 5 Hrs 28 Mins 8/1/2011 9:28 7/29/2011 15:28 1
7/30/2011 19:44
1 Days 5 Hrs 22 Mins 8/2/2011 8:22 7/29/2011 15:13 1
7
0 Days 2 Hrs 8 Mins/29/2011 16:01 7/30/2011 19:53 0
7/29/2011 15:32
0 Days 1 Hrs 41 Mins 7/30/2011 10:29 7/29/2011 15:28 1
7
0 Days 0 Hrs 3 Mins/29/2011 13:53 7/30/2011 12:50 0
7/29/2011 13:53
0 Days 0 Hrs 31 Mins 8/3/2011 13:22 0
7/29/2011 15:33
0 Days 2 Hrs 21 Mins 7/30/2011 19:12 0
7/29/2011 13:23
0 Days 0 Hrs 26 Mins 7/30/2011 19:02 7/29/2011 13:03 1
7
0 Days 0 Hrs 8 Mins/29/2011 12:20 7/30/2011 11:18 0
7/29/2011 12:58
0 Days 0 Hrs 48 Mins 7/29/2011 16:17 7/29/2011 12:18 1
7
0 Days 1 Hrs 16 Mins/1/2011 18:21 7/4/2011 11:28 0
8/1/2011 18:17
1 Days 17 Hrs 56 Mins 8/2/2011 12:58 7/29/2011 12:55 2
8/4/2011 12:37
1 Days 21 Hrs 36 Mins 8/6/2011 12:36 7/29/2011 12:33 1
7/29/2011 12:13
0 Days 0 Hrs 14 Mins 7/30/2011 18:09 0
7
0 Days 0 Hrs 23 Mins/1/2011 17:37 7/4/2011 11:30 7/1/2011 17:31 1
7/29/2011 16:45
0 Days 4 Hrs 52 Mins 7/30/2011 8:24 7/29/2011 12:31 1
7/29/2011 12:24
0 Days 0 Hrs 38 Mins 7/29/2011 16:22 0
7/29/2011 12:13
0 Days 0 Hrs 26 Mins 7/30/2011 11:09 0
7/29/2011 14:52
0 Days 3 Hrs 17 Mins 8/3/2011 13:42 7/29/2011 12:51 2
7/29/2011 12:33
0 Days 0 Hrs 59 Mins 7/29/2011 16:28 0
7/29/2011 14:52
0 Days 3 Hrs 22 Mins 8/3/2011 13:54 7/29/2011 12:50 2
7/29/2011 13:00
0 Days 1 Hrs 48 Mins 8/3/2011 13:00 0
7
0 Days 5 Hrs 2 Mins/29/2011 16:10 7/29/2011 19:48 7/29/2011 11:14 1
7
0 Days 0 Hrs 15 Mins/1/2011 18:00 7/4/2011 11:50 0
7
0 Days 2 Hrs 9 Mins/29/2011 13:16 7/29/2011 16:52 7/29/2011 11:15 1
7
0 Days 1 Hrs 5 Mins/29/2011 11:40 7/30/2011 10:38 0
7/29/2011 11:00
0 Days 0 Hrs 34 Mins 7/30/2011 16:26 0
0 Days 1 Hrs 6 Mins7/29/2011 9:05 7/30/2011 14:00 0
8
2 Days 5 Hrs 15 Mins/1/2011 11:08 8/3/2011 10:38 7/28/2011 18:34 2
8/1/2011 17:13
1 Days 11 Hrs 34 Mins 8/5/2011 16:24 7/28/2011 18:40 2
7/29/2011 15:13
0 Days 6 Hrs 51 Mins 7/29/2011 17:00 0
8/1/2011 16:01
1 Days 10 Hrs 49 Mins 8/3/2011 9:58 7/28/2011 17:51 1
8
1 Days 6 Hrs 57 Mins/1/2011 12:06 8/2/2011 17:34 0
7/29/2011 18:05
0 Days 13 Hrs 32 Mins 11/27/2013 18:00 7/29/2011 9:25 1
7/28/2011 17:21
0 Days 0 Hrs 52 Mins 7/29/2011 11:46 7/28/2011 16:43 1
7
0 Days 1 Hrs 1 Mins/28/2011 17:00 7/30/2011 10:39 0
7
0 Days 1 Hrs 2 Mins/28/2011 16:51 7/30/2011 9:58 7/28/2011 15:58 1
7/28/2011 17:58
1 Days 2 Hrs 21 Mins 7/30/2011 9:44 0
7/28/2011 17:26
0 Days 2 Hrs 26 Mins 7/29/2011 12:24 7/28/2011 15:58 1
7/28/2011 16:20
0 Days 1 Hrs 39 Mins 7/30/2011 9:54 0
8
2 Days 0 Hrs 43 Mins/1/2011 18:16 8/2/2011 11:43 7/28/2011 15:27 1
7/29/2011 12:10
0 Days 10 Hrs 13 Mins 7/30/2011 18:06 7/29/2011 11:37 1
7
0 Days 2 Hrs 6 Mins/28/2011 15:53 7/30/2011 9:18 7/28/2011 13:54 1
7/28/2011 14:28
0 Days 0 Hrs 45 Mins 7/28/2011 17:43 7/28/2011 13:52 1
7/28/2011 15:55
0 Days 2 Hrs 29 Mins 7/28/2011 18:54 7/28/2011 13:49 1
7/29/2011 17:44
0 Days 16 Hrs 26 Mins 8/1/2011 9:13 0
7/28/2011 17:53
0 Days 5 Hrs 16 Mins 7/30/2011 11:51 7/28/2011 12:50 1
8
2 Days 2 Hrs 36 Mins/1/2011 18:18 8/2/2011 11:45 7/28/2011 13:36 1
7/28/2011 12:23
0 Days 0 Hrs 14 Mins 8/2/2011 12:09 0
7/2/2011 10:12
0 Days 12 Hrs 19 Mins 7/4/2011 15:58 0
7/28/2011 14:29
0 Days 2 Hrs 32 Mins 7/28/2011 18:13 7/28/2011 12:01 1
7/28/2011 15:55
0 Days 4 Hrs 10 Mins 7/28/2011 19:27 7/28/2011 11:52 1
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0 Days 0 Hrs 9 Mins 0
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AS400 / DCO Team
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END USER ORGANIZATION LIFE
END USER DEPARTMENT (Multiple Items)
CATEGORY (All)
SUBCATEGORY (All)
CLASSIFICATION (All)
URGENCY (All)
PRIORITY (All)
Row Labels Count of INCIDENT ID
Breached 23
Met 875
Not Considered 26
Grand Total 924
Life - Operations - July 11
Row LabelsCount of INCIDENT ID
Met 875 Count of INCIDENT ID
Breached 23
Not Considered 26 2%
Grand Total 924 3%
95%
Met
Breached
Not Considered
