33 Appletree Lane, Clifton Park, NY 12065, Home: 518-383-5085 Cell: 518-796-7260, firstname.lastname@example.org
Highly accomplished, energizing, personable, confidence building, enthusiastic, trusted, extremely responsive, performance
driven and focused individual with a passion for the best. Seeking mutual success with a service/sales/management position with
a world class organization to contribute my unique expertise, sales skills, agility and professionalism.
o Expert at building customer alliances and mutually beneficial relationships with key customers and decision makers.
o Strong work ethic, dynamic and positive approach to meet/exceed goals individually, as well as collaborates in a team
o Consummate in communications, disseminating information, master negotiator and interpersonal skills with a highly
developed consultative/solutions selling experience.
o Creative flexibility, highly organized, detailed-minded and innovative problem-solver with non/tangible products and
o Extremely versatile and adaptable, always welcomes the opportunity for new challenges.
EZ Way, Inc.
Territory Sales Manager 9/2009 - Present
Medical capital equipment sales ‖ disposables ‖ consumables ‖ business development, ergonomic programs, marketing, training,
in servicing and major accounts for New York State, Northern New Jersey, Western Massachusetts and Western Connecticut.
Manages assigned accounts with short to long term sales cycle with hospital and long term care facilities working with multiple
call points including: ICU, ER, PACU, Med Surg, OR, OB, Imaging, purchasing, material management and administrators at the
C suite level.
o Major accounts signing 2012, New York Presbyterian, Senior Care Centers of America.
o 2010 and 2011 ranked 4th out of 20 sales territories nationwide.
o Doubled sales in 2010 from the previous year.
o Continued developing large scale relationships including New York’s largest healthcare union, (1199) and
secured new equipment based training program at Suffolk Community College school of Nursing.
OPTIONS for Healthcare 12/2008 - 9/2009
Business Development/Management Consulting
Mediation and liaison for multiple vendors ‖ manufacturers and the New York State Zero Lift Task Force, (an organization
comprised of all the major unions constructing a standardized safe patient handling program for all union facilities).
Arjo, Inc., a division of Getinge
Account Executive 5/2001 - 12/2008
Responsibilities included all aspects of the entire sales/business development of medical capital equipment and
disposables/consumables plus ergonomic programs in Eastern New York, Vermont and Western Massachusetts. Maintained the
customer through in-servicing and introduced them to new products and services as they became available. Primary customers
included acute and long term care working with multiple call points including administrators at the C suite level.
o President’s Club 2004 and 2007.
o 2008 ranked 8th out of 60 + sales reps nationwide.
o Consistent top producer achieving and exceeding territory goals, (highest producer in the history of the
company in the assigned territory doubling revenue since joining the organization).
OPTIONS 1995 - 2001
Management Consulting, Mediation, Seminars
Business development with select customers and clients involving research and root cause analysis of current business practices.
o Design innovative solutions and strategic planning for re-engineering/continual quality improvement and
simplify business decisions.
o Orchestrate outsourcing for capital equipment purchase and/or servicing.
o Mediation between buyers and suppliers.
o Nationally published and featured author in The Journal of Cardiovascular Management, (1998 Writer of the
Year) The Journal of Oncology Management, The American Academy of Medical Administrators (A.A.M.A.)
Executive, The Administrative Radiology Journal and HealthTech Publications.
o Speaker at local, regional and national events.
Advanced Technology Laboratories 1986 - 1995
Zone Business Specialist 1993 - 1995
Created, developed, implemented and managed the national and corporate accounts service sales program for ATL diagnostic
ultrasound used in radiology, cardiology, vascular and obstetrics.
o Initiated key capital purchase and service programs and procedures to meet the needs of the customer and the
o Obtained status of highest revenue producer in the history of ATL Customer Support through high visibility
programs and relationships with key national and corporate customers.
o Established new customer satisfaction/quality and retention programs.
Regional Customer Service Manager 1988 - 1993
Day to day managing and administration of a $5 million dollar P&L customer service business operation.
o Doubled revenue
o Staff management including, hiring, training and mentoring, (with up to 16 staff members) operational planning
and budget development and adherence.
o Lowest turnover in the U.S.
o Customers included, government facilities, imaging centers, mobile groups, labs, managed care facilities,
hospital administrations, and group purchasing organizations.
o #1 Region/Zone of the Year 1991.
Almeda University, Bachelor of Arts, Major: Business Management
Orange Coast College, Associate in Arts, Major: Management
SPECIAL ACHIEVEMENT AND AFFILIATIONS
2001 President, Association of Professionals in Healthcare, Albany, NY. Certified Mediator since 1995, Member of the
American Arbitrators Association