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S-PLM Services - Phase Out Old Products and its Versions Effortlessly

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					                   S-PLM Services - Phase Out Old Products and its Versions Effortlessly


The Carnegie Mellon Software Engineering Institute defines a software product line as "a set of software-
intensive systems that share a common, managed set of features satisfying the specific needs of a particular
market segment or mission and that are developed from a common set of core assets in a prescribed way.”
As most businesses today consist of a mix of products and product lines, Software Product Line Management
involves the elimination of products that can no longer pay for themselves. The phasing out of old products
or elimination of old products known as the end-of-life (EOL) or end-of-service (EOS) initiatives are often
motivated by internal economic requirements such as rebalancing resources in a product portfolio, reducing
support costs, moving customers to the latest product version and so on. Enterprises must utilize Software
Product Line Management services in the following situations.


1.   The product has reached its EOL phase & support must be provided to the existing customer base:
·    Migrate customers to newer versions of the product
·    Support process should be mature due to the product´s maturity
·    Support ticket volume and quality are more predictable based on historical data
·    Level of support is more restricted to ticket type and customer level
·    Support costs should decline over time and be a function of revenue


2. Multiple versions of the product are available to customers
·    Define the product roadmap and gradually phase out older versions
·    Converge multiple product versions to less stable versions
·    Define a migration strategy for customers
·    Define the product version feature matrix
·    A smaller number of product versions will decrease the support costs


3.   Professional Services has created different product versions with unique features to meet customer
requests
·    Determine the common base product features and the customized features
·    Create a common base platform with easy customization techniques (without any need for
programming)
·    Converge multiple product versions to less stable versions
·    Define a migration strategy for customers
4.   Acquired a product through M&A that needs to be supported
·    Define the product´s lifespan
·    Define the migration path (if any)


With several software R & D services experts providing efficient S-PLM services, enterprises need not bother
themselves when it comes to retiring old hardware platforms, software versions and service offerings. The
service providers would help clients to painlessly phase out their products while at the same time provide
support the end users who are still using these products.


Related Links: advisory services, distributed agile development

				
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Description: The Carnegie Mellon Software Engineering Institute defines a software product line as a set of software-intensive systems that share a common, managed set of features satisfying the specific needs of a particular market segment or mission and that are developed from a common set of core assets in aprescribed way.