NOAA Executive Council - NOAA Workforce Management Office

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					    Working Strategically,
       Working Together
     NOAA Strategic Management for
                         Dummies
    Mary Glackin, Assistant Administrator
    Program Planning and Integration
    NOAA Leadership Seminar
    August 25, 2004
1
             Introductions

    •   27 Years at NOAA
    •   Three line offices
    •   Five Administrations




2
                NOAA Vision Summary

                 Vision                        Tools
    •   Integrated, corporate    •   Organizational Structure
        NOAA                     •   Matrix Management
    •   Leadership               •   Strategic Planning
    •   Requirements Based       •   Planning Programming
        Management                   Budget and Execution
    •   Budgets that serve the       System (PPBES)
        mission                  •   Cost/Schedule/Performance
    •   Satisfied Customers      •   Customer feedback &
                                     outreach


3
    Strategic Management
           for DUMMIES




4
          Reaching for Our Vision
    …How the world is different with the strategic plan

             NOAA’s Vision*
    A vastly enhanced scientific
    understanding of the role of
    the oceans, coasts, and
    atmosphere in the global
    ecosystem available to
    society and national
    leadership as a basis for
    critical social and economic
    decisions.
     * Draft NOAA Strategic Plan, July 2004     Key players:
5
                                              NOAA Leadership
              Fulfilling Our Mission
                     …What we are asked to do

           NOAA’s Mission
    To understand and predict
    changes in the Earth’s
    environment and conserve
    and manage coastal and
    marine resources to meet
    our Nation’s economic,
    social, and environmental
    needs.



6                               Key players: All NOAA
                                Mission Goals
       …How we approach the future strategically
    • Protect, restore, and manage the use of coastal and ocean
      resources through an ecosystem approach to
      management
    • Understand climate variability and change to enhance
      society’s ability to plan and respond
    • Serve society’s needs for weather and water information
    • Support the nation’s commerce with information for safe,
      efficient, and environmentally sound transportation
    • Provide organizational excellence and mission support



7                               Key players: Goal Teams
                       Cross-cut Priorities*
    Developing capabilities with policies and procedures

       Developing, Valuing and              Human Capital Council
          Sustaining a World-Class
          Workforce
       Integrating Global Environmental     Observation Council
          Observations and Data
          Management
       Ensuring Sound, State-of-the-Art     Research Council
          Research
       Promoting Environmental Literacy     Education Council
       Leading International Activities     International Council



    *Draft NOAA Strategic Plan 2004       Key players: Councils
8
    Councils and Committee Structure

         International                          Research
         Affairs Council                         Council




                              NOAA
                             Executive
                           Council (NEC)
                                                Councils with DAA
     Ocean                   NOAA               membership:
     Council                Executive           - MSI Council
                           Panel (NEP)          - Platform Council
                                                - Human Capital Council
         CFO/CAO
          Council
                                 Observing
                 CIO           System Council      Education
                Council                             Council




9
     Program Structure
         What we do — tactically
     • Ecosystems
     • Climate
     • Weather and Water
     • Commerce and
       Transportation
     • Organizational Excellence &
       Mission Support




10
                Protect, Restore, and Manage the Use of Coastal and Ocean
                Resources through an Ecosystem Approach to Management
                                                                Goal Structure
              Matrix program
                                             Structure                     Capabilities                Outcomes


                                                                      •Management
                     Enforcement




                                        Protected Species              Actions:
                                                                            • licenses         1. Healthy and productive
                                        Fisheries Management                • permits             coastal and marine
                                                                            • regulations         ecosystems that benefit
                                        Aquaculture                         • monitoring          society
“push/pull”




                                                                      •Coastal Services
                                   Corals          Coastal &
                                                   Marine             •Ecological Forecasts    2. A well informed public
                                                   Resource                                       That acts as a steward
                                   Habitat         Management         •Coastal Marine             of coastal and marine
                                                                       Environment                ecosystems
                                                                       Improvements

                                    Ecosystem Observations            • Support for Regional
                                                                        Ecosystem Councils

                                                                      •State / Local / NGO
                                      Ecosystem Research               Partnerships
                                                                      • Manage MPAs
11
               Understand Climate Variability and Change to Enhance
                       Society’s Ability to Plan and Respond
                                  Goal Structure

                            Structure                    Capabilities                  Outcomes


                                                                               1. A scientifically and
                                                   •Ecosystem Impact
                 Climate                                                       observationally based
                                                    Support to Ecosystem
                    &                                                          understanding of the global
                                                    Goal
               Ecosystems                                                      climate system, with
                                                                               quantified uncertainties
                                                   •Seasonal / Intraseasonal
                                                                               sufficient for making
                                                    Forecasts
                                                                               informed and reasoned
                                                                               decisions
                 Predictions                       •Scenarios for Decision
 “push/pull”




                      &                             Makers
                                        Regional                               2. A climate-literate public
                 Projections                                                   that recognizes the
                                        Decision   •Product Development
                                        Support                                importance of the scientific
                                                    & Delivery
                                                                                basis for responding to
                                                                               climate change and
                                                                               variability
                   Climate Forcing (Research)      •Support to Policymakers
                                                                               3. Enhanced public and
                                                                               private sector use of climate
                                                                               information, including
                                                                               predictions and projections,
                    Observations & Analysis        •Product Development
                                                                                in planning and
                                                    & Delivery
                                                                               decision-making


12             Matrix program
           Serve Society’s Needs for Weather and Water Information
                                                      Goal Structure

                                          Programs                 Capabilities             Outcomes
                                                                                     1. Reduced injury, loss of
                                                               Customer Service      life, and economic
                                       Local Forecasts                               damage from extreme
                                                               Delivery:
                                              &                                      weather, poor air quality,
                                                               “One Stop Shopping”
                                          Warnings                                   flooding, and droughts

                                                                                     2. Social and economic
                                                                                     benefits from
                                                                                     improvements and
                                                                                     applications of routine
                                                                                     weather and water
                                       Hydrology                                     information and services
           “push/pull”




                                                               Customer Service
                                                               Delivery / Support    3. Routine use of NOAA
                                      Air Quality                                    products and services in
                                                                                     making social and policy
                                                                                     decisions on air quality
                                     Space Weather                                   and coastal water
Support
                                                                                     conditions
   all
Missions                        Environmental Modeling                               4. Increased customer
 Goals                                                                               satisfaction with NOAA
                                                                                     weather and water
Connect:                                                                             information and services
                                         CEO
  Eco
                                                                                     5. A public who understands
                                                                                     the impact of weather and
Support                    Science, Technology, and Infusion                         water on their lives, and can
 C&T                                                                                 make informed decisions
                                                                                     and take appropriate action
13                  Matrix program                                                   when needed
          Support the Nation’s Commerce with Information for Safe,
            Efficient, and Environmentally Sound Transportation
                                              Goal Structure
                              Programs                    Capabilities              Outcomes

     Science &
                            Marine Weather
     Technology                                      • Transportation Sector
     Support                                           Services                1. Safe, secure, and
                           Aviation Weather                                       seamless
     From W&W                                                                     movement of goods
                           Surface Weather                                        and people in the
                                                     • NOAA’s contribution        U.S. transportation
                                                       to the U.S.                system
                       Marine Transportation Sys
                                                       Transportation System

                               Geodesy



                                                                               2. Environmentally
                                                                                  sound development
                        Comm. Remote Sensing Lic.    • Commercial Industry        and use of the U.S.
                                                                                  transportation
                                                                                  system
 Coordination
 With all                                            • Homeland Security
 Mission                   Emergency Response          Program Interface
 Goals                                               • Coordinate NOAA
                                                       Emergency Response
                  Matrix program                       Activities
14
                Provide Organizational Excellence and Mission Support
                                                                          Goal
                                  Strategies (draft)                                      Outcomes (draft)
     •   Adopt a functional management model to deliver administrative
         and financial services that will establish direct lines of
         accountability from headquarters to field

     •   Employ a requirements-based approach and a planning,
         programming, budgeting, and execution system to enhance                   1. A safe operating environment with
         NOAA’s capabilities, products, and services                               efficient and effective support
                                                                                   services
     •   Plan, construct, and maintain facilities, including co-locating
         facilities among NOAA entities and external partners
                                                                                   2. Ship, aircraft, and satellite
     •   Lead agency-wide efforts in education and outreach, public                programs that ensure continuous
         affairs, legislative affairs, international affairs, and legal affairs.   observation of critical environmental
                                                                                   conditions
     •   Formulate and maintain policies, procedures, plans, and
         processes, including inspections and training, to safely collect
         data using ships, boats, aircraft, and divers.                            3. Improved processes
                                                                                   for requirements development,
     •   Use effective and efficient approaches to meet NOAA                       construction, and consolidation of
         requirements for ship and aircraft support.                               services and facilities.

     •   Provide systems-controlled acquisition and delivery of satellite-
         produced information

     •   Develop and maintain a secure and reliable Information
         Technology Enterprise that fully supports the life cycle of NOAA’s
15       programs
          Provide Organizational Excellence and Mission Support
                                                                 Goal

                      Satellites               Fleet Services            Leadership             Mission Support
                      Sub-goal*                  Sub-goal*                Sub-goal*                Sub-goal*

                   Satellite Services     Aircraft Replacement     NOAA Headquarters        Admin Services
                       Program            Program                  Program                    Program
                                                                                            • CAO
                                                                   (USAO & Staff Offices)   • Env. Compliance,
                                          Fleet Replacement                                   Health & Safety
                    Polar Satellite       Program                  Line Office              • Civil Rights / EEO
                     Acquisitions                                  Headquarters Program     • Audits
                       Program                                     (PPI, NWS, OAR,          Financial Services
                                                                   NESDIS, NMFS, NOS)         Program
                                          Marine Ops &
                                          Maintenance Program                               • CFO
                    Geostationary                                                           • Budget
                 Satellite Acquisitions                            Includes NOAA Central    • Finance
                        Program                                    Library
                                          Aircraft Services                                 Workforce Management
                                          Program                                           Program
                                                                   Homeland Security
                                                                                            •Personnel Services
                                                                   Program
                                                                                            •Diversity
                                                                   • Air Dispersion
                                                                                            Acquisition/Grants Pgm


     16 Programs                                                                            IT Services Program
                                                                                            • IT Security
      4 Sub-goals                                                                           • CIO
     *Org. Excellence Sub-goal Lead responsibilities under PPBES                            • NFA CIO
      are identical to Goal Lead
                                                                                            Facilities Program
            Matrix program
16
                                   NOAA Business Model
                                                                   Serve                                  Customer Satisfaction
                                                                   Public
                                                                   Needs                        Congress
                              Products & Services
                                                                    LA/PA                                 OMB/DOC
                                                                   Strategy
                                                                                1. Proven Track R ecord
                                                                                                                                 Workforce
                                                                                2. Public Benefits                              Management
                        Strategic Plan                                          3. Comprehensive P  lan      Resources
                                                                                                            1. P eople
                    1. E
                    2. C
                    3. W
                        cosystem M
                        limate
                        eather & W
                                  anagement

                                  ater
                                                         LEADERSHIP                                         2. $$$
                                                                                                            3. Infrastructure
                    4. Commerce & T ransportation
                                                                                                                                 Requirements
                                                                    1. Requirements P rocess
     Stakeholders                                                   2. M atrix Management
                                                                    3. Improved R esearch Management
                                                                        P S
                                                                    4. P BE
               pen orum
              O F

                                          1. Interdisciplinary Teams
                                          2. R esearch Breakthroughs
                                          3. Transition to Operations                                 Strong Corporate Culture
                                                                                                          (breaking down stovepipes)

17
           NOAA
          Strategic                   Stakeholders
            Plan

        NOAA Line & Staff Offices




     Ecosystems
      Climate
                                            OUT-
      Weather &                            COMES
      Water
      Commerce
      & Trans.
      Org. Excell.

18                    NOAA Councils
                                                               Example of Program and
                                                                Line Office Intersection
                                                                                                   NOAA HQ                                    Staff
                                     Matrix program                                                                                          Offices
                                                                                          Line Offices (functional units)
                                    Non-matrix program
                                                                Program                 NOAA        NOAA                      Marine &
                                                                             NOAA                                 NOAA                     NOAA
                                                               Planning &              Oceans &   Satellites &                Aviation
                                                               Integration   Weather    Coasts                   Fisheries   Operations   Research
                                                                                                  Information
Programs (Cross-Functional Teams)




                                          Mission Goal 3
                                         Weather and Water


                                           Environmental
                                             Modeling




                                                                                                                                                Outcomes
                                         Science, Technology
                                              & Infusion

                                          Space Weather


                                             Air Quality

                                          Local Forecasts &
                                             Warnings

                                             Hydrology


                                         Coasts, Estuaries,
                                           and Oceans

19
          Why Matrix Management?

     • Achieve bolder
       goals
     • Unify NOAA
     • Leverage
       resources
     • Reduce duplication
     • Focus resources
     • Stimulate creativity
     • Reach goals faster
     • Expand learning


20
                             Annual Business Process



                                                                     FY
                                          FY/FY/FY/FY/FY

     PLANNING                    PROGRAMMING                       BUDGETING                    EXECUTION
•    Evaluate change in      •   Develop NOAA Program          •   Develop technical        •   Execute according to
     internal & external          •   Provides                     budget to support the        plan
     environment                      programmatic linkage         NOAA Program
•    Refine strategic                 between strategic plan                                •   Assess performance
     approach based on:               and budget
                                                               •   Represent the budget         and adjust as
      •   Performance to          •   Uses validated
                                                                   through reviews &            necessary
          date                        requirements
                                                                   respond to actions
      •   National & int’l        •   Reduces excesses &
          imperatives                 deficiencies                                          •   Document final
•    Determine                    •   Provides integrated      •   Develop specific             performance
                                      end-to-end                   operating plans based
     requirements to meet
                                      capabilities                 on final appropriation
     strategy
•    Assess progress in
                                  •   Is fiscally balanced
     meeting goals                •   Maximizes NOAA’s
                                      investment to produce
•    Set priorities                   optimal capabilities

21
                      PPBES Products
                     Strategic Plan

                           PDM                          PAR, Audit,
          Annual                        LO / SO          and Annual
                            &          Annual Op.
         Guidance                                      Business Report
                          NOAA           Plans
          Memo
                         Program
                                                           Quarterly
                                                            Review
                         Goal          Program                 &
          Goal                                              Reports
                        Program       Annual Op.
      Assessments                                         Monthly
                         Plans          Plans
                                                           Review
                                                              &
                        Fiscal                             Reports
      Program              &       Performance       (variance in AOP)
       Baseline     Programming       Budget
                                                     Employee
     Assessments      Guidance                      Performance
                                   (NOAA Budget
                                      + APP)            Plans

       Planning     Programming    Budgeting          Execution



22                  Performance Measures
                   Together we will thrive!

     “There are some people who
      live in a dream world, and
      there are some who face
      reality; and then there are
      those who turn one into the
      other.”
                 – Douglas Everett




23

				
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