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Project Quality Management Lecture 9

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					PERFORM QUALITY CONTROL
What is Quality Control
• QC is checking the actual product parameters against the standard/

  requirements
• It is done through inspections and testing

• It can be performed on deliverables or on the product as a whole

• It takes time but sampling may help--- can mislead too!!!

• It needs appreciable set of skills

• Acceptance and rejection criterion along with tolerances & thresholds

  information
• QC process needs to be revisited periodically



• YOU MUST HAVE; WHAT YOU NEED
Understanding Project Quality
Importance of Quality Control
 • It provides measurement data to help perform RCA

 • It validates the achievement of what is written in standards & requirements

 • It keeps mistakes out of hands of customer

 • Prevention and inspection
Inspection & Testing
INSPECTION:
• Checking the physical characteristics of product

• Checking the completeness of product/ deliverable

• Inspection in phases reduces:

   Cost and time for final inspection

   Re-working and error rate



TESTING:
• Checking performance of product

• It may be destructive or non-destructive
PERFORM QUALITY CONTROL
PERFORM QUALITY CONTROL
Quality Control Plan
• Objectives definition

• Organizational setup for QC

• Inspection methodologies

• Documentation requirements and archiving

• Communication requirements

• Reviews
Inputs to PERFORM QUALITY CONTROL
 Project Management Plan

   Quality Management Plan covering QC activities

 Quality Metrics

   A definition that describes clearly how QC will measure it

 Quality Checklists

   Component specific tool used to verify requirements

 Work Performance Measurements

   Planned vs Actual Technical Performance

   Planned vs Actual Schedule Performance

   Planned vs Actual Cost Performance
Inputs to PERFORM QUALITY CONTROL
 Approved Change Requests

   Defect Repairs, Revised methodologies and revised schedule

 Deliverables

   Tangible and phase-gate products

 Organizational Process Assets

   Quality Standards and Policies

   Standard Work Guidelines

   Issue and Defect Reporting Procedures & Communication Policies
Tools & Techniques for PERFORM QUALITY CONTROL
  C& E Diagram

  Pareto Chart

  Histogram

  Flow Chart

  Control Chart

  Run Chart

  Scatter Plot

  Statistical Sampling

  Inspection

  Approves Change Requests Review

    Requests review for implementation as approved
Outputs from PERFORM QUALITY CONTROL
 Quality Control Measurements

   Documented results of QC activities in specified formats

 Validated Changes

   Changed or repaired items are inspected and approved/ disapproved

 Validated Deliverables

   Correctness of deliverable

   Helps in scope verification

 Organizational Process Updates

   Filled checklists as records

   Lessons Learnt documents updates

   Other Documents
Outputs from PERFORM QUALITY CONTROL
 Change Requests

   Changes arising out of defects, corrective and preventive actions

 Project Management Plan Updates

   Quality Management Plan &

   Process Improvement Plan

 Project Documents Updates

   Quality Standards

				
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Description: Project Quality Management Lecture, Audit, inspection, QA, QC, Assurance, Control, Quality control