Clive John Mead by H1a4PA5Z


									                      Erin Christina Wild CeMap
                                   Curriculum Vitae

Address                     132a Portland Road,
                            East Sussex,
                            BN3 5QL

Telephone                    07962 394446


Date of Birth               13th October 1979

Nationality                 British

Education                   University Of Gloucestershire
                            Lewes Tertiary College, Lewes, East Sussex
                            Warden Park School, Cuckfield, West Sussex

Qualifications              BA (Hons) Marketing Management and Combined Studies
                            Higher National Diploma in Multimedia Marketing
                            CeMap Certificate in Mortgage Advice and Practice Level 1,2
                            and 3
                            TEFL Teaching English as a Foreign Language
                            A Level English Literature
                            9 GCSEs

Key Skills

                                 Building and maintaining business relationships.
                                 Extensive sales and customer service experience.
                                 Excellent presentation, communication and inter- personal
                                 Advanced knowledge of Microsoft Office, near-fluent
                                 Spanish speaker.

Employment History

September 2007 – February 2008
                                  Finance Finder UK, Gemini Business Centre, Hove,
                                  East Sussex.
                                  Registered Mortgage Adviser

                                      Outbound calls to qualified and unqualified web
                                      based mortgage leads. Building rapport with the
client                                and discussing their mortgage and protection needs.
                                      Completing a thorough fact find and using Tri-gold to
                                      source suitable mortgage products.
                                      Giving advice and recommendation after researching
                                      a suitable mortgage for the client.
                                      Maintaining FSA compliance standards.
                                      Selling in life and critical illness protection products,
                                      buildings and contents and accident sickness and
                                      unemployment cover on a non-advice basis.
Jan 2007 – September 2007   Cheltenham & Gloucester, The Belfry, Redhill, Surrey.
                            Registered Mortgage Adviser

                               Conducting mortgage interviews to FSA compliance
                               standards and advising where appropriate on standard,
                               offset, buy to let, 100%, first time buyer and near sub-
                               prime mortgages.
                               Business generation from new and existing clients
                               through archived leads, telephone calls and exhibition
                               stands. Maintaining client contact databases.
                               Cross-selling associated protection products including
                               life cover, home insurance and payment protection.
                               Supervising and training branch staff to ensure
                               individual, branch and area sales and appointment
                               targets are met.
                               Responsibility for local marketing including organisation
                               of special promotional events and maximising brand
                               awareness in the Redhill / Reigate area.

Nov 2004 –Jan 2006          Majestic Group Investments, Malaga, Spain.
                            Investment Marketing Executive

                               Leading development tours for investors and running
                               client information seminars.
                               Collating and updating sales reports and chasing
                               outstanding payments.
                               Preparing promotional presentations and training sales
                               teams, writing content for brochures and monthly
                               Liaising with web developers to oversee production and
                               re-design of web-sites.

Nov 2000 – April 2004       First Choice, Brighton
                            Overseas Sales Representative

                               Airport duties and transfers.
                               Organisation of activities and entertainment involved in
                               both summer and winter package holidays in France,
                               Spain, Italy and Austria
                               Sales and administration of tickets, ski passes and
                               equipment hire.
                               Administration duties at French head office.
                               Supervision of school groups.

Feb 2000 – Oct 2000         Brake Brothers, Brighton
                            Administration Team Leader

                               Responsible for organisation of administration team
                               Collating and forwarding regional sales reports.
                               Covering absent telesales staff and using ACD and SAP
                               systems to take orders from new and existing customers.
Nov 1998 – Feb 2000   Lloyds TSB , Brighton
                      Credit Management Agent

                          Contacting customers in arrears using an ACD.system.
                          Negotiating repayment plans, issuing legal letters and
                          liaising with the Citizens Advice Bureau and private debt
                          recovery agents.
                          Using CBS, OMNIA and COLUMBUS systems.

Other Skills          Experience of Macromedia Flash MX, Dreamweaver MX,
                      Adobe Photoshop, Director and Premier.

Interests             Snowboarding, travel, dance, yoga, cycling, music and

References            Available on request.

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