15 Melbourne Rd.
Tel: 0161 440 9265
Mobile: 07985 977 558
Committed to maximising business opportunities. I value the strength of relationships
in business, and have an in depth understanding of Financial services.
SENIOR INTRODUCER MANAGER Sep 2005 - Present
Appointed to the role of Introducer Manager shortly after the company formed and
initially spent four months cold calling Mortgage Brokers nationwide. The Sales
Team then increased from two to three people, at this point the U.K. database was
divided 6 ways, each Manager taking responsibility for two regions. Twelve months
later, business levels had experienced a ten fold increase. Promoted at the end of 2006
to Senior Introducer Manager.
Built large database of Introducers, developed and managed key accounts in
the South East, North West and Scotland.
Responsible for training staff for Introducer Manager and Sales Support roles.
Exceeded increasing targets every month in employment.
Used knowledge of Lender criteria to guide brokers with potential enquiries.
Successfully sold the concept of involvement in Commercial Finance to a long
list of Residential Mortgage Brokers.
Gained a broad understanding of the Introducer/Mortgage/Secured Loan, and
Commercial Markets, and the way these markets have developed in recent
Responsible for looking after visiting Introducers; presenting in-house
processes, selling the benefits of (and helping to utilise) systems and products
available to them.
Obtained FISA certificate, and currently studying towards CeMap.
BLEMAIN FINANCE / LANCASHIRE MORTGAGES
Business Development Executive June 2005 – Sep2005
Office based this role was management and development of key accounts, involving
intensive training in Secured loans, Commercial Mortgages and Bridging Finance.
Sold the benefits of Blemain Finance to UK Secured Loan brokers who had
never had Blemain on Panel, and the services of Lancashire Mortgages to
Commercial Brokers. Achieved initial targets set.
Discussed potential business with brokers at enquiry stage. This was in
relation to all areas dealt with by Blemain Group.
Produced KFI’s for smaller brokers and helped larger ones use and understand
packaging software for themselves.
LONDON SCOTTISH FINANCE
UNDERWRITER January 2004 – June 2005
Employed within Direct Lending, this role involves maintaining good working
relations with internal and external customers. This includes underwriting, but
also taking ownership of loan applications from start to finish, and up-selling
at any opportunity. The position involves dealing with some clients face to
face, but mainly over the telephone.
Achieved highest payout for loans written in Direct Lending on six separate
SMILE THE INTERNET BANK
CUSTOMER ACCOUNTS MANAGER May 2002 – September
Recruited from the Co-operative Bank to work for the Smile Debt Management Pilot
Scheme. The main responsibility being to identify, and rehabilitate customers
suffering from short to medium-term financial difficulty.
O-OPERATIVE BANK PLC.
CUSTOMER ACCOUNTS ADVISER January 2002 - May 2002
Working within debt management at head office, this role was phone based
working nationally with customers in financial difficulty.
UNDERWRITER October 2001 – January 2002
Based at the Pyramid in Stockport.
Responsible for underwriting of bank wide applications for credit in the form
of loans, overdrafts and credit cards.
CUSTOMER SERVICE ADVISER March 2000 – September 2001
Responsible for dealing with queries and complaints raised by bank
customers. This was telephone based but I also dealt with complaints in
writing. The role also involved liasing with internal departments, and sales of
loans and credit cards.
Aquinas College, Stockport 1997 - 1999
Psychology C, Business Studies E
St James’ Secondary School, Cheadle Hulme 1992 - 1997
GCSE’s: 9 A-C
I am an avid music fan. I also play Snooker, golf, and football. I enjoy socialising
with friends and reading, especially autobiographies.
I hold a full clean driving licence.