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CNA Insurance Chicago

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									PROPERTY & CASUALTY   LIFE & ANNUITIES   GROUP BENEFITS   REINSURANCE
        CNA Employment Opportunities –
        On Campus Recruiting




CNA Presentation Topics


• CNA History and Background             • Advancement Potentials

• Entry Level Positions                  • Training Programs

• Qualifications Required                • Performance Reviews

• Daily Tasks                            • Salary Rates




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      CNA Employment Opportunities –
      On Campus Recruiting




From Humble Beginnings . . .




      CNA traces its roots to an
    insurance start-up launched in     Today, Chicago-based
    1897 by Detroit entrepreneur         CNA is a global
           Collins Hubbard               insurance leader     3
          CNA Employment Opportunities –
          On Campus Recruiting




CNA Rankings


• 4th largest U.S. commercial lines insurer

• 11th largest U.S. property/casualty insurer

• 14th largest U.S. property/casualty reinsurer

• 28th largest global reinsurer

• 51st largest U.S. life/health insurer




 Commercial lines 4th ranking based on 2002 direct written premium; P/C 11th ranking based on 2002 net written premium; P/C
 reinsurer 14th ranking based on 2002 net written premium; Global reinsurer 28th ranking based on 2001 gross written premium;
                                                                                                                              4
 L/H 51st ranking based on 2001 net written premium.
       CNA Employment Opportunities –
       On Campus Recruiting




Technology at CNA

• JAVA (J2EE)
• Websphere
• XML
• VPN
• Oracle SQL
• UNIX / AIX
• Windows 2000 / XP
• Wireless
• Multi Terabyte Data Warehouse
• Business Intelligence
• Mainframe (COBOL)

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      CNA Employment Opportunities –
      On Campus Recruiting




Entry Level Positions

Application Development Analyst

 • Conducts detailed analyses of specifications, requirements, and
   equipment configurations for CNA systems
 • Develops and prepares computer applications (codes new or
   existing applications and/or integrates purchased solutions)
 • Prepares program test data, tests debugs programs
 • Supports operations area technical staff in implementation of
   application into production. Acts as liaison between clients and
   application areas




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      CNA Employment Opportunities –
      On Campus Recruiting




Entry Level Positions

Quality Assurance Analyst

 • Assists in preparing and conducting quality assurance testing of
   software and systems utilizing problem-solving assistance tools
 • Provides help desk support to client and IT technical staff in
   resolving basic QA process or procedure questions
 • Recommends process improvements and assists project
   managers in implementation of basic process improvement
   strategies
 • May assist in the development of QA metrics for assessing
   application software or systems



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       CNA Employment Opportunities –
       On Campus Recruiting




Requirements
Application Development Analyst
   • Bachelors’ Degree in CIS / Computer Science or other related discipline

   • Related Internship or IT Experience (for Full-Time candidates)

   • Minimum 3.0 GPA

   • Technical knowledge varies upon department location

Quality Assurance Analyst
   • All of the above, as well as:

   • Overall understanding of the project management life cycle and prior
     use of project management tools

   • Good verbal and written communication skills with the ability to
     effectively interact with internal and external business partners         8
        CNA Employment Opportunities –
        On Campus Recruiting




Daily Tasks
Scott
• Support Lead
    − Troubleshoot errors associated with in-house applications

    − Liaison between business users and IT support and development

• Product Upgrade
    − Analyze current applications and processes and recommend
      improvements

• Affiliate Testing
    − Perform testing of various applications




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       CNA Employment Opportunities –
       On Campus Recruiting




Daily Tasks
Mark

• Administration of the Primavera TeamPlay suite of applications within CNA
  (Project Manager, Primavision, TeamPlayer tools)

• Work with the vendor to resolve system issues and escalate enhancement
  requests for future releases of the software

• Assist in requirements definition for and development of in-house
  enhancements to TeamPlay applications.

• Query the TeamPlay database to create reports for management on
  resource allocation

• Analyze the Supply and Demand process within CNA IT and create an
  application to increase process efficiency and accuracy


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         CNA Employment Opportunities –
         On Campus Recruiting




                                Advancement Potentials
Individual Contributor                                               Manager Path

                                                                         AVP
Application Developer
Sr. Technical Specialist
        320 T3                                                    Application Developer
                                                                         Director
                                                                           320

 IT Project Management
      Sr. Specialist                                              Application Developer
           260                                                          Manager
                                                                           260
  Application Developer
      Sr. Specialist
           260                                                     Application Developer
                                                                       Sr. Specialist
      Architecture                                                          260
      Sr. Specialist                      Application Developer
                                                Specialist        IT Project Management
           260                                                         Sr. Specialist
                                                   240
                                                                            260
                                          IT Project Management
                                                 Specialist
                                                    240                                    11
        CNA Employment Opportunities –
        On Campus Recruiting




Training Programs
IT Specific
 • No formalized training program. We have mentors assigned to new hires
   once they have started, and there is project level training provided as
   needed.

 • CNA encourages employees to stay abreast of new technology within the
   company by sending them to internal training sessions.


Ongoing Education
 • CNA offers tuition re-imbursement for classes you take related to your role
   or business

 • CNA will pay for certifications which are applicable to your role (MCSE,
   PMI, etc.)


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      CNA Employment Opportunities –
      On Campus Recruiting




Performance Reviews
Expectation and Measure Setting
 • Manager and Employee define what performance objectives and
   competencies are expected for the performance period. Measures
   are created to determine success.
Development Planning
 • Manager and Employee determine the development plan based on
   the employee’s performance expectations

Performance Evaluation
 • Manager and Employee evaluate the employee’s actual
   performance as compared to the measures set forth in the
   definition period.

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     CNA Employment Opportunities –
     On Campus Recruiting




Salary Rates

                                      Bands for Various IT Positions:

                                      Application Development Analyst – 220

                                      Application Developer Specialist – 240

                                      Application Developer Sr. Specialist – 260

                                      Application Development Director - 320




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        CNA Employment Opportunities –
        On Campus Recruiting




Learn More About CNA

• Campus Visits



• Campus Interviews



• Home Office Visits



• www.cna.com/careers


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