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									MOTIVATION AS AN INSTRUNMENT FOR ACHIEVEMENT OF
                      HIGHER PRODUCTIVITY
    (A CASE STUDY OF GIRRANTY TRUST BANK, ENUGU,
                            ENUGU STATE)




                               ABSTRACT



      The investigation as an instrument for the achievement of higher

productivity    with particular reference to Guaranty Trust Bank Ogui

Enugu was intended to investigate method used for by the said

organization in motivating their worker which leads to increase in

productivity in the organization.

      In conducting the research, the researcher made use of two research

instrument, the questionnaire and oral interview.

      These were among management and the staff of the said

organization.
        In analyzing the data, it was revealed that among other things, that

Guaranty Trust Bank has sufficient motivational values such as granting

of loans, house allowance, car allowance to staff, loan promotion of staff

etc which motivates workers to perform effectively and efficiently

        Also the researcher observed that promotion exercise is something

to be desired. This is done with taking merit criteria into consideration. It

was discovered during the course of the study that workers were given

due responsibility in order to carry out their assignment / task . in order to

carry out their assigned

        In conclusion, some of the following measures were recommended,

   1.      Management of organization should continue to identify the

           needs of the employee from time to time

   2.      They should abide by the system of monitoring workers attitude

           and behaviour in their various organizations.

   3.      Areas of frustration to employees have to be removed by the

           employee

   4.      All workers should be rewarded always or good performance
                   TABLE OF CONTENT



TITLE PAGE

APPROVAL PAGE

DEDICATION

ACHOWNELGEET

ABSTRACT

TABLE OF CONTENT



CHAPTER ONE

1.0   INTRODUCTION
1.1   BACKGROUND OF THE STUDY

1.2   STATEMENT OF THE PROBLEM

1.3   PURPOSE OF THE STUDY

1.4   SIGNIFICANCE OF THE STUDY

1.5   SCOPE AND DELIMITATION OF THE STUDY




CHAPTER TWO

2.0   LITERATURE REVIEW

2.1   REVIEW OF RELATED LITERATURE

2.2   SUMMARY OF THE LITERATURE REVIEW



CHAPTER THREE

3.0   RESEARCH PROCEDURE / METHODOLOGY

3.1   SOURCES OF DATA

3.2   AREA OF THE STUDY

3.3   POPULATION OF THE STUDY

3.4   SAMPLE SIZE
3.5   INSTRUMENT FOR DATA COLLECTION

3.6   VALIDITY OF THE INSTRUMENT

3.7   RELIABILITY OF THE INSTRUMENT

3.8   MEHTOD OF ADMINISTRATION OF THE RESEARCH

      INSTRUMENT

3.9   MEHTOD OF DATA ANALYSIS

CHAPTER FOUR

4.0   PRESENTATION AND ANALYSIS OF DATA



CHAPTER FIVE

5.0   DISCUSSION OF FINDINGS, RECOMMENDATION   AND

      CONCLUSION

5.1   DISUCSSION OF FINDINGS

5.2   SUMMARY OF THE STUDY

5.3   CONCLUSION

5.4   RECOMMENDATION

5.5   AREAS OF FURTHER RESEARCH

      BIBLIORAPHY
      APPENDIX /RESEARCH QUESTIONS




                            CHAPTER ONE



INTRODUCTION

1.1   BACKGROUND OF THE STUDY

      In every organization whether profit and non-profit making

organization, motivation is inevitable because it is an essential tool which

enhances the productivity of workers. It can be defined as process of

stimulating people to action in order to achieve the desired goal. It is a

synthesis of how employees think and feels about their job, their working

condition, their supervisor, their organization and their fellow workers.
      A closer look at the Guaranty Trust Bank Ogui road Enugu reveals

a lot of punctualities and good working attitude among the employees.

The work attitude of employees of Guaranty Trust bank is so much

desirable.   The   organization   strives   towards   meeting    customers

expectations. The study is based on the hierarchy of need theory

developed by Abraham Maslow starting in ascending order of importance.

The basic need are the physiological need, security or safety needs,

affliction or acceptance, esteem or self actualization. Motivation generally

is the overall provision of those individual needs that spared them to enter

into an organization. Such need as the need for higher pay, a prestigious

title in an office and host of other things that give people a reason to

perform

      Robert C. Apple, by his book “ Modern business administration “

defines Motivation as the way urges, aspiration drive and need of human

beings are directed and explain their behaviour. According to him,

motivation may simply be described as keenness for a particular pattern in

behaviour
      Harchet (1989) said that motivation is understanding the needs or

urges which prompt people to do things and provide a way of helping

them satisfy these through the organization while at the same time

harnessing contribution to satisfy the organizational needs. The

foundational principle of the need theory are that until the basic need are

satisfy in the degree necessary to maintain life other needs would not

motivate people

      Motivation vary with individual, some people would be reasonably

satisfied with a level of motivation while another person will be

inadequate.

      Motivation of employees in essence increase their morals, thereby

leading to the company’s high productivity.



1.2   STATEEMENT OF THE PROBLEM

      Presently, our country Nigeria is going through economic crisis,

companies and factories are being closed down, others are just able to

keep their hands above waters. Inspite of these economic tumult, it is

astonishing to see a company in our environment waving from strength to
strength, increasing its productivity capacity and ability from year to year.

Such a company is the Guaranty Trust Bank (GTB). It is a well known

fact that the productivity or service of any company or group is tied to the

amount of motivation which the workers receive.

          It is very perplexing that Guaranty Trust Bank is waxing from

strength to strength in the same environment where other companies are

nearing extinction as a result of economic crisis. This is the crux of the

matter which this study is to crack



1.3       PURPOSE OF THE STUDY

      -     The purpose of this study is to investigate the techniques used

            by Guaranty Trust Bank Ogui Road Enugu in motivating their

            workers.

      -     To find out how effective the techniques are

      -     To examine the motivating methods

      -     To find the extent motivation has contributed to the

            organizational peace.
      -      To find out how lack of proper motivation can hinder an

             organization in carrying out his objective




1.4       SIGNIFICANCE OF THE STUDY

          The findings of this study would be useful to the employers in other

business sector, as a guide to the formulation of policies relating to

workers welfare. It would help them formulate strategies that improve the

welfare of their workers there making them more productive

          The study when completed would also be of importance to allied

writers and researchers so that they will realize the importance of

motivation in an organization and how it helps to improve the

productivity of workers

          Finally, it will be of assistance to the government in formulating

and periodically reviewing other various policies and plans especially as it

affects workers in Nigeria.



1.5       SCOPE AND LIMITATION OF THE STUDY
          This study is limited to Guaranty Trust Bank Ogui Road Enugu in

Enugu state. This was in attempt to make the study easy to co-ordinate.

          The researcher would have loved to study the techniques used in

motivating workers in other companies in Nigeria to make the finding

more representative, but for the obvious reason of time and distance.

There was insufficient time for effective completion and collection of the

required data

          A lot of money and time were required in carrying out the research,

which I am unable to afford.



1.6       RESEARCH QUESTION

          The following are the question which this research work seeks to

find answers to.

      -      Does fringe benefits acts a motivator to workers?

      -      Which is better motivator, material incentive or non-material

             incentive?

      -      Are motivated workers better workers than non motivated

             workers
  -     Can introducing better incentive package increase productivity

        in an industry

  -     Is the use of motivation a better way to increase productivity

        that other system like stricter supervision of workers

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