Over six years of experience as QA Tester worked for technologies Client/Server and
WEB based applications developed in Oracle and SQL Server.
Expertise in analyzing System Requirements and Business Requirements.
Expertise in QA methodologies and Software Development Cycle (SDLC).
Extensively experienced in Manual Testing of Integration, System Testing, White Box
Testing, Black Box Testing, and UAT (User Acceptance Testing).
Expertise in Mercury Interactive tools Win Runner and TestDirector.
Experience in preparing Test plans, Test Scripts, for System, integration, Regression
and User Acceptance Testing (UAT).
Extensive experience in writing SQL queries for Back end testing for data validation.
Versatile in writing UNIX Shell Scripts, SQL queries for Regular/Batch Processing.
Extensive experience in developing of RTM (Requirement Traceability Matrix).
Expertise in using Test Director.
Knowledge in ISO, SEI, and around 3 yrs of work experience with CMM Standards.
Expert in tuning Triggers and Stored Procedures.
A Quick learner with excellent Communication Skills.
Test Tools : WinRunner 7.6/7.0/6.5, Quick Test Pro (QTP) 8.0/6.5.
Management Tools : Test Director 8.0/7.5/7.2/6.5/6.0, RUP.
Performance Tools : LoadRunner 7.8/7.02
Defect Tracking Tools : Test Director
Data Bases : Oracle 8i/9i, MS SQL Server, MS Access and Sybase.
Web Technologies : ASP 2.0/3.0, HTML, DHTML, XML.
Web Servers : IIS, WebLogic, Websphere.
Operating Systems : UNIX, WINDOWS NT/2000/XP.
Net Working : TCP/IP, FTP, DNS, DHCP.
Languages : PL/SQL, C, C++, VB 5.0/6.0,Java, Shell scripts, PERL.
Reporting : Developer2000
Continuum Health Partners, NJ Aug 04 to Jul 05
Continuum Health Partners administers three hospitals in the New York City and New Jersey.
This is a migration of a legacy HRMS application from Mainframe to Oracle system. Testing
Involved validation of the data migration from legacy system.Tested several modules like
Employee, Assignment, Payroll, Organization Management and Benefits Implementation
Involved in developing Test Plan and Test Strategy by going through design, functional
requirements and business requirement documentation and review
Created Test data according to various Test Scenarios, validated and executed Test Cases.
Performed System Testing.
Performed integration testing manually to verify the application functionality with the
combination of Forms.
Performed Regression testing on the new build to ensure the no new errors have been
Involved in maintaining Test database, verifying storage areas, (Tablespaces, datafiles, and
other data objects).
Writing SQL queries for Back end testing to retrieve the data for data validation.
Extensively used Data Driven Tests to test the multiple sets of Test Data
Used user defined functions in WinRunner for reusability of the Test Scripts.
Used Test director to organize and manage testing process, including planning tests,
executing tests, and tracking defects.
Followed CMM standards in defining Test Case and Test plan
Created shell scripts, ftp of files, copying files and to send reports.
Verifying log files manually for error messages from different servers.
Involved in Test planning meetings and submitted Test metrics to the management.
Provided status of testing to the manager on a daily basis including Screen shots, bugs and
the notice of fix from developers and maintained documentation.
Environment: Oracle 9i, MS SQL 7.0, TOAD, VB, HTML, DHTML, Java, Oracle Forms 6i and
Reports. Test Director and WinRunner 7.0, Load Runner, Windows NT and HP-UX 11x.
Aetna, CT. Mar 03 to Aug 04
Aetna is a leading provider of healthcare insurance. I was a part of the Accounts Receivables QA
team. The application was Aetna Enterprise Accounts Receivables (AEAR), which was developed
using Oracle products. This was a migration project from legacy mainframe systems.
Responsibilities, testing of inbound interfaces (data flow from legacy system, lock boxes and
vendors to Oracle system), outbound interfaces (data flow from Oracle system to legacy system
and vendors), creating letters, Receivables workbench, Adjustments workbench, shell scripts
Involved in Business Requirement specifications and System Requirement specifications.
Participated in review meetings for defect status, Priority and Code Reviews.
Involved in creation of system test plan and Integration test plan.
Maintaining Test Matrix and Requirements Traceability Matrices.
Analyzing Process flow and Usecases (UML).
Developed test cases and executed for functional, security and regression testing of
Developed shell scripts to print out the Final reports of Testing, to batch start Tests etc.
Executed Regression Test suite for couple releases which is build on WinRunner.
Developed customized functions for testing the dynamically changing data which are added
to Function Generator.
Implemented Exception Handling to handle custom retry and timeout functions of the suite.
And to insert Failed Data into Oracle Databases.
Synchronization points are created until data from database is retrieved.
Responsible for reporting bugs.
Developed and executed various SQL queries for back end testing manually.
Tuning Stored Procedures manually.
Environment: Oracle 8i/9i, SQL Server, DB2, MS-Access, SQL * Loader, Import/Export, VB,
Forms 3, 4.5 & 6, Reports 2.5 , J2EE, TestDirector, WinRunner. Solaris 7.x, win NT.
Concerto Software, Westford, MA Aug 01 to Dec 02
Concerto software is one of the leading companies providing call center solutions. There are two
main products. Ensemble Pro and Unison. Ensemble Pro is a multiplatform call center solution
and Unison is Concerto's legacy call center solution for UNIX based systems. I was a member of
the Ensemble Pro testing division. Ensemble Pro has server side software and client/agent
software. The application server has several components like Automatic Call Distribution
(ACD) which manages the inbound calls to the agents, Automatic Outbound Distribution
(AOD) which manages the outbound calls to prospective customers, Computer Telephony
Integration (CTI) which manages the integration of the application with the telephony backbone,
Interactive Voice Response (IVR), Voice Over IP (VOIP), Web Chat, Unified Administration etc.
The client application has the agent desktop, call disposition windows etc
Worked on application testing after the product release, and participated in the production
Developed and executed Test Scripts to test functionality of ACD and AOD manually.
Performed System Testing of Ensemble Pro, Integration Testing and Functional Testing
Used Test director with the privilege of Tester to keep track history of the test runs. Design
and develop Test Sets for different modules.
Used Test Director for documenting the Test Procedures.
Log, Track and report Progress of all test cases.
Document and report defects using Test Director.
Verify the fixes of the reported bugs
Carried out performance testing of the application using VUGen Scripts and executed
multiple iterations using LoadRunner.
Working per CMM standards for these Applications
Created various scenarios to be run, used rendezvous points to create intense VUser load on
the server configured the scenarios before executing them.
Collaborate with Developers as needed to isolate root causes of defects
Writing SQL queries for Backend Testing to retrieve Database and to test this data for
Regular interaction with Developers, Business Analyst, and Logic Unit work group.
Environment: Oracle 8i, Java, VoIP,IVR,DSL, HTML, C++, WebSphere, IIS, SQL, PL/SQL, IE,
Crystal Reports, WinRunner, TestDirector, LoadRunner, Solaris 7.0, HP UX 11.0 and Win NT
State Bank of India (SBI), INDIA Feb 99 to May 01
Performed Unit, Functional and Regression Testing in account automation under System
Interface. The key areas covered are Electronic-banking system, Custody, Trades and
Corporate Actions. The Application is developed to provide the user with modules that would
maintain the transaction details of Banking Activities in a specific time period and generate
reports of statistical details of transaction at regular intervals and provides analysis reports of
periodical growth of business of each Branch. Tested for the proper posting of all items in the
Header file and verified the calculations through Transaction process report, Trades posted report
and Tracking report. The application also provides investment related calculation like P&L
Created Test data and test cases for manual testing of functional and integration testing.
Performed in Unit, System Testing and integration testing manually.
Security testing done to authenticate user access through Front end application.
Followed CMM standards in defining Test Case and Test plan
Experience in CRONTAB utility.
Microsoft Word was used for test plan creation and Excel was used for defect tracking.
Environment: Oracle 8i, VB, MS-Office. IE, Windows 95/98,
MIT (Master Of Information Technology), INIDIA.