To obtain a position as a bilingual Customer Service representative where I can apply my professional skills and
experience. I am committed to providing superior customer service, have strong organizational and
interpersonal skills, and work well in a fast paced environment. I aspire to grow as a professional, while utilizing
my experience to provide exceptional patient care.
Bilingual in English/Spanish
Working in a fast pace environment
Strong organization and interpersonal skills
Committed in providing superior customer service
Detailed oriented and resourceful in completing projects
Ability to work both in a team environment as well as individual
Ability to quickly learn new procedures and methods
Efficient with computer applications, database and spreadsheet software knowledge
Dental Assistant May 2011–November 2011
Salud Family Health Services
Assisted Doctor and Dental Students with new patient exams of adults and children, RCT procedures, surgical
extractions, simple extractions, composite fillings, amalgam fillings, denture adjustments, crown and bridge
placements and impressions. Proficient with dental x-rays.
Dental Assistant April 2009 –July 2009
Market Place Dental Group
Assisted Doctor and EDDA with Cerc crowns, new patient exams, composite fillings, and RCT and oral surgery
follow-up. Experienced with digital radiography, FMX, panoramic x-ray and intraoral pictures on patients for
Receptionist November 2008 – July 2009
Market Place Realty
Provided front desk reception by taking payments for tenants and providing showing information for realtors
and lease information for tenants.
Customer Service Representative III December 2006 – March 2008
Provided information for customers regarding their accounts in the cancellation department and in outbound
sales. Trained new Customer Service Representatives in outbound sales.
Dental Assistant Certificate October 2008 – June 2009
Pima Medical Institute
High School Diploma August 2003 – May 2006
Skyview Senior High
- References upon request -