PROFESSIONAL SUMMARY - DOC by P4W5EPj

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									Prashanth Rajagopal                                                               214-914-3270
Prashanth_raj_pride@yahoo.com


PROFESSIONAL SUMMARY
    Software Quality Assurance Engineer with over 6 years of experience using Mercury Interactive
     Tools (Test Director, Win Runner, Load Runner) and Empirix(e-suite, e-tester,e-load)
    Expertise in Mercury Test Director, Test Plans, Test Case Design, Test Scripts, Software Unit
     Testing, Integration Testing, Regression Testing and Stress Testing.
    Expert level understanding of the SDLC process and the Quality Assurance Life cycle;
     skilled at formulating change request forms.
    Excellent experience in developing and maintaining robust technical scripts according to the
     business and technical specifications given. Performed functional testing, black box testing,
     white box testing, GUI testing, back-end testing, browser compatibility testing,
     load/performance testing.
    Performed both manual and automated testing using the complete Empirix suite along with
     automation testing using Empirix E-tester, E-load for stress and performance testing,
     simulating virtual users to create load scenarios.
    Performed regression, functionality, GUI, positive-negative, black box, data driven testing
     using Win Runner/TSL.Worked with EmpirixE-Test Suite.White box testing using Nobel
     Suite and performing multi threaded scripting using C++
    Used QTP along with Win Runner and Load Runner to automate mobile scripting
     technologies
    Very Good Experience creating and executing Win Runner Test Scripts (TSL) and managing
     the data in Test Director and enhancing scripts in Load Runner. Extensively used Rational
     Enterprise Suite for stress testing during performance testing
    Excellent experience in creating and executing various kinds of Endurance, Load and Stress
     testing Scenarios, Rational clear quest tools., Rational robot,
    Worked extensively with Load Runner and worked on MQ Series.
    Worked extensively with Vantive a defect reporting tool to report defects
    Set up Performance/Load test environment using Load Runner 7.02/7.5,extensive experience in
     Performance/Load tests using Load Runner 7.02/7.5.
    Performed system/server resource monitoring using Load runner.
    Excellent knowledge of SDLC and QALC; knowledge of several methodologies.
    Performed back-end testing using PL/SQL.
    Experience in testing using JUnits, DB2
    Worked with diverse database products: Oracle, SQL Server, application servers: Web logic
    Expert level proficiency in SQL queries, stored procedures and triggers.
    Scripting Domains: Mobile Software testing., QTP
    Good Experience working in J2EE environment, J2MEand Microsoft technologies, LAN, Win
     95,98,2000,NT, XP
    Excellent communication, technical and interpersonal skills.
    Performed technical design reviews, ensured high level of client satisfaction, provided
     technical support
TECHNICAL SKILLS

 Testing Automation Tools     Win Runner 6.0/6.5/7.0/7.1/7.5/7.6
                              Load Runner 6.5/7.02/7.52/7.67/8.0
                              Rational Enterprise Suite
                              Empirix E-test suite 7.0,7.1, 8.0,(E-Tester , E-load)
 Bug Reporting                Test Director 6.2/7.0/7.2/7.6/8.0
                              Rational Clear Quest, Rational Robot
                                Vantive

 Test Language/Web              Test Script Language(TSL), VB Script, Java Script, HTML,
 Development                    ASP, Java Applets, XML, Visual Basic 5.0/6.0
 Web/Application Servers        Apache 1.3/2.0, Web logic 6.0/8.0, Web sphere 5.0

 Databases                      Oracle 8i/9i, SQL Server 7.0/2000,SQL navigator, MS
                                Access 95/97, A-FRONTIER

 Operating Systems              UNIX, Windows 95/98/NT/2000/XP SP1,SP2, Mac OS 9,
                                MS-DOS
 Internet Tools                 Front Page 2000, Inter Developer, HTML & DHTML ; QTP

 Java                           Swing, Applets, Servlets, JSP, Beans, JAXP, JDBC,
                                Networking, RMI
 Documentation Tools            Rational Rose, Javadoc, MS Office, PageMaker

 Other                          Make, Ant, CVS, Shell Scripts, JDB, Rational clear quest


WORK EXPERIENCE
SBC- Smartpages.com – Division of SBC
Pasadena, CA
Nov 2004 – Present
QA Analyst

SBC- SmartPages.com is the internet search engine division of SBC: leader in the telecommunication
industry (cellular and telephone services), internet division (providers, search engine services).The
project mainly focused on testing Smartpages.com the internet based search engine, testing search
results, advertiser products , city guides and smart guides modules; in the end covering the entire
site. This project was mainly developed to replace the existing Smartpages.com. Performed both manual
and automated testing from scratch, extensive usage of SQL navigator to run queries and checking the
database continuously using A-frontier. Mainly responsible for the entire search results, mapping
locations, city guides and smart guide modules plus the appearance effects of the site.
TECHNICAL SKILLS:
      Primary role in the project right from the starting baseline requirement documents, strategic plan,
         validating the business requirements ands functional requirements, outlining different scenarios
         and testing plans according to the requirements.
      Emphasis on SDLC and involved in suggesting improvements in the QA life cycle and
         continuously monitoring changes and performing updates for better performance of the site
      Developed test plans, test cases from scratch and was responsible for writing all of the test cases
         for different modules and also used TCMS for incorporating the test cases
      Performed both manual and automated testing: manual, integration, regression, system testing
         and production validation testing of the entire site.
      Performed White box testing and black box testing for extracting J units and also for
         running all the C, C++ codes in a batch mode, also put multi threaded scripting functionality
         into use.
      Automated testing was performed using Empirix( 7.0 and 8.0); used E- Tester extensively to
         run the scripts, also created scripts using different scenarios and performed load, stress
         testing using E-Load to generate stress on the system to obtain accurate results by
         generating Virtual users
      Security testing for advertise the product prior to product validation and Beta testing
    Responsible for the entire search results, mapping locations, recent searches performed, city
     guides and smart guide modules in the site and also the look and feel of the site.
    Responsible for improving the entire search results and city and smart guide results to the end
     user; by following in detail the requirements and suggesting improvements continuously
    Record breaking event of reporting nearly 5000 defects in the defect report personally with
     concise reporting of the defects along with screenshots wherever required
    Suggesting changing the requirements so as to improve the site and following up on the Change
     request forms.
    Used Vantive extensively to report defects
    Extensive usage of C, C++, Java, database tools such as Pl/sql, SQL navigator, internet and
     used different operating systems such as UNIX, Windows NT, XP(6.0.5.0,SP1, SP2) and also
     used Apple system, even different browsers like Netscape, Internet explorer and Mozilla to
     see the functioning of the site in different browsers and OS
    Extensively used SQL navigator to run queries along with PL/SQL to generate queries and
     also used A-Frontier a database which holds all the records of the products
    Continuously involved in checking the advertiser products, banners and affiliate/content
     service providers
    Actively involved with IYP Yellow pages testing and Whitepages.com
    Performed back-end testing of oracle database using extensive SQL queries, Wrote shell
     scripts to connect to oracle database and execute stored procedures. Used DB2.
    Conducted Functional, Regression, and Performance testing at different levels of severity
    Involved in Development of Flowcharts and preparation of Process matrices.
    Created Parameterization, Rendezvous, Host and Scheduling Operation
    Working with different Vuser types and groups
    Filtering and sorting information
    Monitoring Vusers status
    Developing /Recording/Enhancing Vuser scripts
    Configured SSL
    Configuring Run-time settings for Action / Think-time.
    Constant interaction with all the teams including development, IT services, FAST team
    Ensured a high level of client satisfaction and was regularly involved in committee meetings
     and staff meetings along with the development and testing team to review and improvise the
     technical and functionality of the site
ENVIRONMENT:
    J2EE/EJB, Oracle 9i,Unix,Java,Struts,Apache, Web logic 8.1 and Windows 2000, NT,
     XP(SP1, SP2),Web sphere
    Tools used: Empirix E-tester, E-load, Vantive, SQL navigator, A-Frontier
    Browsers used: I.E, Netscape, Mozilla
Citi Financial – Division of Citigroup
Dallas, TX
October 2003 – October 2004
QA Analyst
Citi Financial is a member of Citi Group, the world’s largest financial service provider. The project
involved using S1 Corporate Ebanking products along with ecommerce applications including ATM
Applications, RTE USERS. It mainly focused on developing an online loan order processing application,
handling customer’s fee, finance charges or any other kind of charges they have in their statement and want
to apply for a loan along with financial security bonds and reserves. To insert, modify or update the
charges by validating from a black box. Validation is done by checking customer role type. It also involved
testing the online application thoroughly to achieve compliance with templates to quality standards such as
system logins and passwords, file-embedded history tracking and ability to detect changes or data
tampering.
TECHNICAL SKILLS:
   Initiating project from the strategic plan, validating business requirement, outlining system
    solutions, deployment, operating scenarios in line with Business Expectations along with
    guidelines of SDLC and the QA life cycles
   Developed release test plans, automation of new feature test suites, overall automated regression
    testing across the product line and multiple operating systems.
   Used Mercury Test Director tool to write test cases, test plans, reported bugs and defects to the
    developers using test lab tab and also provided analysis coverage, involved in connecting Win
    runner to test director and load runner to test director, executed Win Runner Scripts and
    Load runner virtual users.
   Used Win Runner for functional and regression testing of the application to make sure
    transactions and business processes work as intended and Developed TSL scripts, Created GUI
    Maps to enable WinRunner to identify the various objects in the application. Worked with both
    ‘Global GUI map’ and ‘GUI map file per test’ modes. Used GUI checkpoints to check the
    attributes of the application across several builds and versions. Also used bitmap, database, text,
    etc checkpoints while testing the application. Created and executed various scenarios, generated
    graphs, overlaid graphs for comparison, analyzed the results and found bottlenecks. Created Data
    Driven Tests that randomized the test data, for testing the AUT with real life test conditions.
   Worked in automating financial security testing transactions and processes through
    automation as well as unit validation and verification
   Used QTP extensively along with Win Runner and Load Runner in different scenario
    durations for automating mobile financial script technologies through QTP
   Created and worked extensively in the production environment by focusing on upstream
    processes as well as back end prevention and detection techniques.
   Worked on Empirix E-Test Suite set of tools to test the web based applications, server based
    applications. Testing Ecommerce software Applications.
   Performed White box testing and extracting Junits from Java developers in J2EE and running
    them in batch mode to check for code breaks, defects and worked on Nobel Suite
   Performed back-end testing of oracle database using extensive SQL queries, Wrote shell
    scripts to connect to oracle database and execute stored procedures. Used DB2.
   Familiarity with TranSouth/Arcadia business functions and processes.
   Conducted Functional, Regression, and Performance testing at different levels.
   Written test cases, testing them manually and automating test plans and scripts for regression
    testing using Win Runner.
    Working on Java applications, running in J2EE/EJB environment
   Developed GUI map through Rapid test script wizard using Win Runner.
   Written test scripts to execute the test cases for different modules.
   Created test cases according to the business specifications and listing of test requirements at very
    high level.
   Identified and defined scope for Integration & System Testing.
   Involved in Development of Flowcharts and preparation of Process matrices.
   Extensively used Rational Enterprise Suite for Stress Testing along with Rational Robot.
   Extensively used Rational Tools such as Clear Quest, Rational Robot, Rational Rose
   Executed the test Performance scripts using Load runner and analyzed the results.
   Created Parameterization, Rendezvous, Host and Scheduling Operation
   Working with different Vuser types and groups
   Filtering and sorting information
   Configuring Run-time settings for Vugen and Controller
   Monitoring Vusers status
   Developing /Recording/Enhancing Vuser scripts
   Configuring Run-time settings for Action / Think-time.
   Using Test Director to organize Test Processing such as plan test scenarios, execution of test
    scenarios and tracking defects. And also using Team Track custom application for defect
    management.
    Provided advanced technical support for product, conducted user acceptance tests and also
     released notes on how the users can use the products.
    Ensured a high level of client satisfaction and was regularly involved in committee meetings
     to review and improvise the technical products
ENVIRONMENT:
    J2EE/EJB, Servlets/JSP, JDBC, ,XML, HTML, JavaScript, Win Runner 7.0, LoadRunner7.02, Test
     Director 7.2, Struts, Oracle 9i,Unix, Java, Web sphere, Web logic 8.1 and Windows 2000.

United Medical Instruments (UMI)
SAN JOSE, CA, 95131
QA Tester
Jan 2003 – August 2003
Project - 2

UMI created a website called www.umiultrasound.com to cater to the needs of Health care professionals,
organizations and foundations to become a more powerful player in the market. UMI offers a variety of
products and services including medical equipments, rehabilitation facilities, asset management, portfolio
management, organizing health care conferences.
    TECHNICAL ROLE:
     Completely involved in testing the UMI.com website application, Participated in manual and
         automated testing.
     Participated in writing test plans, test scenarios and test cases from business requirements
     Used Win Runner 7.5 to generate automated test scripts for functionality and GUI testing
     Used WinRunner for functional and regression testing of the application to make sure
         transactions and business processes work as intended and Developed TSL scripts.
     Performed back-end testing of oracle database using extensive SQL queries
     Used Test Director to execute the test plan, track execution against the plan during testing and
         manage defects from inception to resolution.
     Created and maintained traceability matrices. Used this matrix in performing impact analysis for
         changing requirements. LAN to connect to remote access.
     Worked using QTP for medical equipments using mobile resources including PAM.
     Worked extensively on MQ Series, and on Webster.
     Worked extensively on Empirix E-Test Suite set of tools
     Worked extensively on White box testing using Nobel Suite
     Set up load/performance testing environment using Load runner, Developed and
         parameterized Vuser scripts for web, database virtual users using Load Runner 7.5
     Set-up and utilized different Load Runner monitoring tools (Unix, Oracle and Web Logic
         monitoring tools) to identify bottlenecks and analyze the performance of application server and
         database server.
          Used Rational Enterprise Suite for stress testing while generating stress testing after finishing
         with load testing during performance based scenarios.
     Rational Robot, Rational Clear Quest extensively used to enable easier access to stress testing.
     Generated various reports (transaction performance, hits per second, % of CPU and memory
         utilization, queue length and queue throughput etc) using Load Runner Analysis
     Maintained log of test results using Test Director as per the rating and interacted with developers
         to resolve issues
     Called meetings to discuss the findings in the executed tests and decide the next steps and if all the
         requirements and processes are in sync with QA life cycle ands SDLC
    ENVIRONMENT
     J2EE/EJB, Servlets/JSP, JDBC, UML, XML, HTML, JavaScript, DHTML, Web Logic 8.0,
         Oracle 8i, Apache, Rational Rose, Unix, Windows, WinRunner 7..5, Load Runner 7.52, Test
         Director 7.6,8.0.
August 2002 – Dec 2002
Project - 1
TECHNICAL ROLE:
     Involved in developing test plans, test cases and scenarios
     Developed templates for test cases, test matrix and test scripts.
     Developed unit test plans, integration test plans, process flow diagrams and test schedules to
         assist in the execution of functional, system, regression, unit and integration testing.
     Participated in manual and automated testing.
     Used WinRunner for functional and regression testing of the application to make sure
         transactions and business processes work as intended and Developed TSL scripts
     Maintained a software Inventory System Database identifying company wide regulated systems.
     Developed library functions for regression testing using TSL.
    Performed defect tracking and reporting using Test Director Tracker.
    Partly involved in providing services in achieving the 21 CFR Part 11 compliance in SDLC and
     SQA services to assure successful data quality and data integrity.
    Completely handled load/performance testing of web/database products using Load Runner.
    Developed database, web and custom Vuser scripts in Load Runner as per requirements
    Monitored system, server, database resources using Load Runner
ENVIRONMENT:
    Unix, Java,J2EE/EJB, Servlets Windows NT/95, Oracle 7.3, Test director , C, C++, SQL Server
     2000, Win runner 7.5, Load Runner 7.52
Customer Care Solutions
India
July 2001-July 2002
QA Tester
Customer Care Solutions provides completely web-based software to create and manage online surveys.
Clients can create their own questions and answers for survey. Clients can also choose survey distribution
method (email/web) and plots for results analysis.
TECHNICAL SKILLS
     Created test plan and test cases from functional requirements
     Set up test bed and test environment
     Automated most of the testing process using Test Director
     Documented and performed functionality, system and end-to-end testing
     Automated testing of poll data collection from admin front end using Win runner
     Set up and tested security features for admin front end
     Performed compatibility testing to ensure cross browser and cross platform functionality
     Performed GUI testing of survey pages using Win runner
     White box testing of ASP code for survey poll pages
     Fixed bugs in ASP code blocks
     Performed load/performance testing using Load runner
     Configured IIS Monitor for monitoring get/post requests, throughput and connections of web
         server using Load runner
     Configured SNMP Resource Monitor for monitoring machines on LAN using Load runner
     Monitored NT machines using system resource monitoring feature of Load runner
     Performed back end testing of TSQL procedures, indexes and referential integrity
     Analyzed measures and settings to differentiate peak time from server attack
ENVIRONMENT:
     Windows 2000/XP Pro, SQL Server2000, Unix, ASP, Java, Win runner7.0, Load runner6.5, test
         director 7.2.

    US Medical Imaging Systems
    India
    JULY 2000 – June 2001
    QA Tester
    US Medical Imaging Systems developed a website and also specialized in a variety of products
   which were widely used in the health industry, products varied from medical equipments to fitness
   machines, I was involved in testing their online applications and products and also Xml feed from the
   database was used to test applications on the web.
TECHNICAL SKILLS
    Designed and implemented admin web pages
    Designed and partly implemented SQL Server database
    Developed database data to XML conversion scripts
    Developed XSLT style-sheets from XML content
    Documented test scenarios and test cases
    Performed bug fixes and trouble shooting
    Performed white box testing of JSPs
    Performed back end testing using extensive SQL queries
    Performed navigation and security testing of admin pages
    Configured Tomcat server to run JSPs
    Configured domains on IIS and set up NTFS password protection
    Configured SSL on web folders
    Performed both manual and automated testing.
ENVIRONMENT:
    Windows NT, IIS, SQL Server, DHTML, Java, Unix, XML/XSLT, JSP, JUnit, Win Runner 6.5.

Ram Informatics Ltd
India
October 1999 – March 2000
QA Tester
I was involved in developing a purchase order system as well as testing the system using manual testing ,
Verify documentation consistent with operation, Was responsible for setting up test environment provided
full application and platform support to the test team. Extensively used Sql, Oracle 8i and Visual Basic
6.0 to verify the data in the database. Performed integration and system testing by executing the steps of the
test plan. Defect reporting and tracking (Working with defect forms)
TECHNICAL SKILLS
      Verify documentation consistent with operation,
      Was responsible for setting up test environment provided full application and platform support to
          the test team.
          Extensively used Sql, Oracle 8i and Visual Basic 6.0 to verify the data in the database.
      Performed integration and system testing by executing the steps of the test plan
      Defect reporting and tracking (Working with defect forms)
ENVIRONMENT:
        Oracle 8i, , Visual Basic 6.0, Java, Unix, Windows NT
EDUCATION:
MS in Accounting and Information Management
University of Texas at Dallas, Dallas, TX
MS in Computer Applications
Osmania University, India
Bachelors in Commerce (Honors)
Indian Institute of Management and Commerce, Osmania University, India
TECHNICAL QUALIFICATIONS;
Certified in Oracle 8i for developers from Oracle Corporation.

								
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