HEATHER ANGLADA ____________________________________________________________ 2005 W. 45th Avenue Denver, CO 80211 Cell phone: 720.229.7518 Email: firstname.lastname@example.org Summary of Experience: Experienced in a high volume and fast paced customer service based clinic in the Health care industry. I possess strong written and inter-personal skills including exemplary customer service and phone manner. Detail oriented and well organized. I am accustomed to both PC and MAC operating systems. I am competent in Word, Excel and PowerPoint programs and capable of operating general office equipment including multi-line phone systems and use of the Internet. Typing exceeds 55 wpm. I am successful as a dependable individual who is self-motivated as well as a team player. Objective: To secure a full time position that will allow me to demonstrate both my professional and resourceful talents. PROFESSIONAL EXPERIENCE:____________________________________________________ Medical Receptionist – Rocky Mountain Youth Clinic (08/01 - 03/12) Front Desk Receptionist. Major responsibilities included answering busy phone lines, scheduling appointments, coordinating insurance and co-payments. Managed and maintained patient filing system. Other duties included mailroom tasks, ordering office supplies, catering and completing miscellaneous business errands. Retail Associate – Walmart (05/99 – 08/01) Licensed Stylist- Cost Cutters (1991 – 1996) Hair Stylist, Scheduling, and answering phones. EDUCATION:____________________________________________________________________ High School Diploma - 1990 Cosmetologist Graduate - 1990 REFERENCES:__________________________________________________________________ Excellent professional business and personal references are available upon request.
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