HEATHER ANGLADA ____________________________________________________________
2005 W. 45th Avenue
Denver, CO 80211
Cell phone: 720.229.7518
Summary of Experience: Experienced in a high volume and fast paced customer service based
clinic in the Health care industry. I possess strong written and inter-personal skills including
exemplary customer service and phone manner. Detail oriented and well organized. I am
accustomed to both PC and MAC operating systems. I am competent in Word, Excel and
PowerPoint programs and capable of operating general office equipment including multi-line phone
systems and use of the Internet. Typing exceeds 55 wpm. I am successful as a dependable
individual who is self-motivated as well as a team player.
Objective: To secure a full time position that will allow me to demonstrate both my professional and
Medical Receptionist – Rocky Mountain Youth Clinic (08/01 - 03/12)
Front Desk Receptionist. Major responsibilities included answering busy phone lines,
scheduling appointments, coordinating insurance and co-payments. Managed and
maintained patient filing system. Other duties included mailroom tasks, ordering office
supplies, catering and completing miscellaneous business errands.
Retail Associate – Walmart (05/99 – 08/01)
Licensed Stylist- Cost Cutters (1991 – 1996)
Hair Stylist, Scheduling, and answering phones.
High School Diploma - 1990
Cosmetologist Graduate - 1990
Excellent professional business and personal references are available upon request.