CV david picken by Q4r3Y1


									                                              David Picken
                 Springhaven, 2 Holt Lodge Cottages, Hugmore Lane, Wrexham, LL13 9YD
                              Home: 01978 661272 Mobile: 07973144989

I am a pro-active person with a broad range of skills within sales environments ranging from
manufacturing to financial services. I am a logical thinker with excellent problem solving ability and
able to adapt to any given situation.

As General Manager I developed strong sales, customer service, staff management and coaching
skills within a highly competitive market.

I am honest and trustworthy, have excellent communication skills and I am able influence all levels
of people. I thrive on new challenges and have the commitment, energy and proven ability to
deliver results.


2008 - CeMAP 2 pass
NVQ Level III – Certificate in Management Studies
1978 – 1983 Blacon High School, Chester
CSE     Maths, English Literature, English Language, Physics, Geography, Woodwork

Work Experience

December 2007 - Present
Mortgage force LTD
Trainee Mortgage Advisor

     To advise customers on mortgages and non investment insurance products best suited to
      their needs and circumstances.
     Ensuring high compliance expectations in adherence to FSA regulations.
     Following the process from sale to completion keeping the customer updated at every

2004 – Present
DWS (North Wales) LTD (Family business)
General Manager

     Responsible for day to day operational running of the factory and company.
     Negotiate product prices with suppliers and liaise with customers on a daily basis.
     Driving sales team making sure targets are met ensuring customer expectations are achieved
      by sales and fitting staff.
     Seeing the customer process through from sale to completion by arranging survey, ordering
      products, quality checks, scheduling up to three fitting teams, liaising with builders and
      fitters to ensure a smooth process.
     Keeping abreast of all new products that come into the market place to ensure product
      knowledge is passed down through the chain.
     Responsible for marketing, advertising, recruitment and development of all staff.

1998 - 2004
Vauxhall Motors Ltd
Lean Manufacturing Facilitator

     Presentations to all shop floor personnel, Team Leaders and Management on all aspects of
      lean manufacturing.
     Implemented the full Andon system through general assembly.
     One to one coaching of Supervisors, Team Leaders and Team members in all aspects of Lean
     Standardisation training.
     5s Coaching.
     Moving line sequence of steps training.
     Job element detail sheets training.
     Developed Team Leader roles and responsibilities presentation package and presented the
      pack to all Team Leaders.
     Developed Andon station audit
     Developed the work station readiness procedure and trained Shift Managers, Supervisors
      and Team Leaders on how to use the procedure.
     ‘C’ shift Team Leader on door line.

1996 - 1998
Electrical Fitter, Grosvenor Power Services Ltd

       Building new and refurbishing old Substations around the UK.
       Liaising with the site managers when problems arose to fix them.
       Fitting overhead lines and buzz bars.
       Preparing and fitting all types of clamps.
       Making, laying and braising earthing tape to structures and connecting to earthing mat.

1992 – 1995
Domestic Joiner and UPVC Window Fitter, SCOMAC

     Installing all types of UPVC windows, doors and conservatories for Delyn County Council.
     Building new extensions and garages.
     Fabricating hardwood windows and French doors.

Hobbies & Interests

I enjoy spending time with my family, socialising with friends and DIY

Available on request

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